Banter by Piercing Pagoda

Lorna was very sweet and patient explaining all my questions regarding purchasing new errands and getting a new piercing. When she did my ear piercing I was shocked it didn’t even hurt at all. She was very gentle. I appreciate all her help .

The ladies were nice and really helpful. They were patient and made sure I understood how to properly take care of my piercing. A bit too pricey for an ear piercing tho.

I went there and bought a sterling silver pendant for a new chain I bought somewhere else. Turns out it was to small to fit in my chain so I went back to return the item. They returned it no problem and I bought the lion head pendant that fit perfectly on my chain and went above and beyond with my purchase I was very happy great experience

Got my ear piercing today. It was a great experience and quick service.

Very smooth and nice customer service!

So every time I buy jewelry serramonte pagoda wants to act like they can’t help me return my items and end up sending me to the pagoda in tanforan mall! I find this so unfair to the other pagoda because that’s not right they should be able to help me rather then send me somewhere else as if I someone else’s problem!! Like do your dam job!

The prices were right and piercings did not hurt. My 8-year-old got her ears pierced didnt even flinch.

Just buy online. Sales associates are absolutely terrible

Employees were more focused on their phones than doing sales.