The whole experience was awesome. The possible expectations were explained. Andrew the RN did a test spot and asked me if I wanted to go on. He iced my eyebrows and proceeded. I absolutely LOVE the results! See the picture was taken 2 hours after the removal. Thank you Removery!!!
The staff here is beyond amazing! I had such a great experience here with Nancy, Melissa, and Andrew. The place is kept clean and tidy! Nancy, at the front desk, always greeted me warmly and made me feel very welcomed. She was quick to check me in and always had a positive and kind attitude. We had such entertaining conversations while I waited for my appointment. Melissa and Andrew are very professional and great to talk to as well. They’re both super sweet and knowledgeable and would constantly check in to see if I was doing okay throughout the appointment. Would highly recommend Removery Emeryville to anyone who is looking to get their tattoo(s) removed!
Great experience every time! I’m on my 8th session and I’ve seen so much progress with my tattoo removal.Huge shout out to Nancy!!! She is informative, friendly, and helpful. Answers any questions I have, and I leave feeling confident and worry free.
So far I e only had my first consultation and paid upfront for my procedure. My experience with Nancy has been a breath of fresh air! She is extremely knowledgeable about the processes and procedures that come with Tatto removal. In addition, she is very vibrant and I felt very comfortable and safe at her location.I’m extremely excited to begin the process of removing my unwanted ink! So far They are far more adept in this process than Laser away…no shade…just facts.Best,Reaper Made (Bobby)
I had such an amazing experience at Removery. The staff is remarkable. Nancy was extremely knowledgeable and made me feel comfortable throughout the whole process. She was so patient with me regarding all of my questions about treatments. Would definitely recommend going to Removery for those seeking help with tattoo removal.
I am very grateful for finding this place that has been helping me with the process of deleting A tattoo that I really don’t want to have yes it’s getting removed. I love the professional and friendly welcome every time I come over for treatment. I definitely recommend this place!
Let me start off by saying, the staff at Removery Tattoo Removal & Fading (Emeryville location) are one of the nicest, knowledgeable people I’ve ever encountered. They walked me thru the process, what to expect and covered all the bases of the procedure. They were extremely honest about the procedure as well & things to consider about tattooing removal. After my consultation, I was able to start my first tattoo removal treatment which worked out amazing since I did travel quite a bit! Thank you to all the staff at Emeryville location, you are the best! Keep doing what you’re doing! I highly recommend to anyone interested in getting a tattoo removal to visit Removery Tattoo Removal & Fading. You will not be disappointed! Very excited & will continue going to my treatments! Thank you!!
Great experience! I appreciate how efficient the Removery staff were during my tattoo removal procedure. The machine they use is significantly efficient to the point that I literally didn’t feel any pain. Overall great job and results.my Tattoo is literally almost gone.
Removery has the best customer service I’ve ever experienced. They were extremely organized, punctual, kind but professional as well. I walked in and was greeted by Nancy who made me feel extremely comfortable given it was my first time there. Thank you so much removery and I will definitely be referring others to this establishment.
This was my first removal appointment and it was a very positive experience. The staff there is pleasant and professional and even though the process hurts pretty bad, my nurse Andrew was incredible. He patiently answered all my questions and was extremely nice. I’ll be back in two months for my next session and Im looking forward to my next visit.
All i can say is that Im excited to start this journey! And Nancy is amazing! She explain everything wonderfully and answered all my questions.
I’ve been going here since December. Honestly, I couldn’t have picked up a better location. The staff is amazing patient and the perfect hype team lol which makes the tattoo removal process for me much easier to go through. I have even seen some movement in my removal process already. Much gratitude.
Loved my experience at Removery. All staff members were super friendly upon arrival. I was greeted by Nancy, Edwin, and Andrew. Nancy took her time to thoroughly explain the process and addressed any concerns/questions I had. It made my experience more pleasant as I was anxious to receive the treatment. Andrew, my RN, was also very kind and made sure I was comfortable throughout the process. I felt confident leaving for after care instructions and felt educated on how to achieve best results post removal. I would recommended coming here if you’re looking to remove any tattoos. They have a great team.
I have so many dumb tattoos. Over the past couple years that I have been coming here, I have always had a great experience and been treated like family by these folks - Nancy and Melissa especially! Thanks so much!
Ten treatments in and my experience here has been great! Nancy is SO helpful and always has a smile to brighten your day. Andy and all the other nurses have been awesome too!
Super friendly front desk staff! Always kind and welcoming. Andrew is fantastic. Always patient with me thought out the removal process - breaks, icing, etc. Fantastic team!
I went there today for my consultation and was greeted by a friendly staff. She went over the process and answered any questions I may have had. Im looking forward to my first removing session in a month!
It’s been a great experience going to the Emeryville location, comfortable and professional. I’ve been getting tattoos lightened up so I can get a cover up. Looking good thanks to the folks at Removery. I definitely would recommend.
Everyone is super sweet here and it’s been a smooth ride so far- the tattoo is fading nicely and they keep you well informed. I appreciate y’all!
Left after waiting 25 minutes for a consultation without being seen. Very unprofessional and will not be back. The woman at the front desk was very nice and helpful though!
10/10 - I’ve been coming here for over a year and it’s always a great experience. Nancy is seriously the sweetest, and so helpful throughout the entire process! And Andrew & Edwin are so kind and amazing. The team is what keeps me coming back to this location and you couldn’t be in better hands. Thanks guys!
Such a great experience! I highly recommend if you’ve been wanting to get a removal of ink. From scheduling my appointment, to the consultation the same day and my appointment the next day!The staff is so sweet, knowledgeable and kind. Edwin my guy, brought my mother and I in the consultation room to go over the basics and answered any and all questions we had. He was honest and even showed me his tattoo that he is having removed.I made an appointment the next day. I was on time, I didn’t wait at all and Drew the Nurse made me feel comfortable in and uncomfortable situation. The entire procedure itself took less than 2 minutes. My tattoo is small so Drew didn’t have a lot to cover (thank the Lord)I asked Edwin to film the process for me and he kindly did so. I scheduled my second treatment for the recommended time and will follow all post instructions. The pain on a scale of 1-10 was a solid 9 and I have a high tolerance for pain. It was not pleasant but manageable.I had some swelling after, which is normal. The frost was gone in about 5minutes after the procedure. The area was warm for about 15-20 minutes or so afterwards…. I fanned it with piece of paper and was fine.I’m excited about my journey ahead.I highly recommend this business. Thank you to all the staff who has made my experience a positive one.With Gratitude
Great Ambiance and Customer service from Nancy. Not like most tattoo removal places where they just try to hustle you they actually care about you.
Still having procedures to have a very large unwanted tattoo removed. These guys are awesome. Always a professional and courteous experience. Highly recommend.
Both myself and spouse came to Removery during winter sale of last year. Nancy is very knowledgeable. All the nurses are great and make my appointments as bearable as it can be. I’ve recommended to all my tattoo friends who wants to remove tattoos that they regret getting.
I have been going to this location for a while now but always take a lot of time in between sessions. Front desk staff is always nice! I was pleasantly surprised by the treatment I got from Andrew, in comparison to the service I got from the previous NP that was working there the past few times I went. Andrew is knowledgeable, empathetic and fast! Thanks for making the session easier!
The machines and equipment are very new, the staff are very responsible and have a very good attitude 👍, I strongly recommend everyone to come here for tattoo removal... It is painless and fast and effective, love it
Customer service was great consultation was free and encouraging And they have flexible billing
Great place for tattoo Removal, you see results in the first removal. Highly professional, very experienced.
Nancy was very helpful. Every question was addressed with a straightforward response, no vague answers. Overall, I had great impression and looking forward to my first tattoo removal session.
The people who work here are great, and friendly! The removal is working so I am happy with the results. Definitely recommend them to anyone looking to remove a tattoo
I had a wonderful consultation with Nancy at the Emeryville, CA location. She was beyond knowledgeable, personable, professional, and she conveyed the information/expectations concisely...which I appreciated.The companys internal process (for lack of a better description) of checks & balances, and education was impressive as well (you would have to consult to understand.)I havent completed my research/consultations to make a final decision yet, but I can follow up to provide an update should I proceed with Removery and if Google will allow me to do so.
I appreciate Removery s honesty with what they felt they could do vs not and vs just trying to make money off of me.
When researching tattoo removal options this was the first to come up, after I inquired about pricing they urged me to come in for a consultation. I initially did not want to because they refused to give me a price estimate even after describing the tattoos i wanted removed. I went in anyway because it was close by and unfortunately my assumptions were true. While the girl doing my consultation was very nice and informative, they wanted 2000$ to remove 2 quarter size tattoos. That to me is laughably expensive, and just solidified that they wanted to get me in the room before hitting me with their prices. It just felt like a waste of time and a business strategy that was just rude. The only reason they get 2 stars instead of one is because of the nice employee.
Went in for a consultation with Removery and everything went great! Nancy and Andi made me feel extremely comfortable immediately when I arrived. During the consultation Nancy explained everything thoroughly and answered all my questions. Andi came in and examined my tattoo and shared more information about when I’ll be able to get started with treatment. I’m looking forward to coming back and beginning treatment. Thanks Removery!
Great experience, great staff. Removery is very knowledgeable in the whole tattoo removal process, I would absolutely recommend to anyone looking for this service!
Everyone at Removery is super nice , friendly , and has always make me feel comfortable. The customer service is excellent and by far the best overall tattoo removal experience. I so grateful and highly recommend them.
The best laser tattoo removal business Ive worked with. Ive been getting tattoo removal for a while now and have tried a few different businesses because of a lack of results. I recently started working with Removery and have been really happy with the experience. Theyve educated me a lot on the process, have been very honest about what to expect and havent overpromised like Ive experienced with other tattoo removal businesses. Their technicians are great and I love that you can pay for a full removal package so youre not surprised with additional charges. Im really happy with the results that Ive seen and how they treat their customers!
Staff was super friendly and helpful! Got my first treatment today and I’m excited for the next one!
Went into Removery with very little knowledge on tattoo removing and it’s process. I was greeted by Nancy who was great! She was very nice and informative. Nancy answered any questions I had and spent the time to fully explain the process and give me price of removing procedure, based on the size of my tattoo. The shop was very clean and well kept. Overall a great experience! I will definitely come back to get any tattoo removal needs.
Hands down the most terrific free consultation I’ve ever experienced. Shout out to Nancy, at the Emeryville location. Such an amazing sweet down to earth girl. Thank you for the informative one on one you had with me. On my first visit, also had the pleasure of meeting the regional manager Damian. From the moment I walked through the door they made me feel comfortable. Huge plus! Not only are they very knowledgeable, and efficient, but honest caring professionals. Happy to have found a welcoming organization. Huge appreciation to Removery for being transparent. I was impressed by the real time I was given to hear out my concerns. Excitedly ready to give my tattoo removal journey the go. This is it :) I cannot wait for the progress to show. I am confident! Here, with Removery I’ll achieve the best result along with the help of their expertise, and advanced technology. I’m looking forward to this long time coming process in the hands of the best experts.Tattoo Removal Journey — August 2022First session exp: Star is phenomenal! Her energy made this whole process refreshing. The knowledge and care I received is amazing! I’m eased, in great hands. Can’t wait for the outcome.Gratefully,AlexisAnyone reading this.. they won’t disappoint. Excellent service! I highly recommend you check out Removery :)
Nancy and Andrew are the best, super nice and patient. Thank you so much!!
I love Removery! I had my second session today and the staff is wonderful. I had trouble finding the office because Maps sent me to Ulta but after a phone call I found them easily (they’re located next to Ashley Furniture and Sally’s). I was greeted by everyone who was there and felt genuinely welcomed. Calm and inviting environment. I love how transparent they were with me and how patient they were with all the questions I had. They were very thorough in their explanations and made sure I felt comfortable the entire time. I feel confident that they know what they’re doing and that they have my best interest at heart. I’m definitely going to keep coming to the Emeryville location for the rest of my sessions. If you have a tattoo you want to get rid of this is your sign to go check them out.
It was a great experience! I was really nervous and they made me feel comfortable! I did the test so I only got 3 Zapps! Not to much pain! I caí y wait to start my journey of having no face tattoos
This is my second experience with tattoo removal in the bay area and the Removery team is beyond exceptional especially in comparison to the other business I tried.They are tattoo people and they get tattoos. They also understand people seek out removal services for a variety of reasons and made sure I knew there was no judgement or shame in making this decision.They made sure the process was as comfortable as possible, offered breaks, and continually checked in with me on comfort level.Ill be recommending them to everyone I know.
My experience at Removery has been nothing short of amazing. The staff is awesome and the work they do is spectacular.
Nancy, Edwin, and Andrew are the best! Super friendly staff. And most importantly, my TATTOOS HAVE FADED tremendously. Progress after about 3 sessions
I’ve been debating for years to remove my leg tattoo because it was too dark. I had a consultation appt with Removery in Emeryville and they blew me away. The professionalism was amazing. I was greeted with Nancy and she was great. Explained everything to me in full details. I booked my first session and boy was I nervous! Makena was my nurse and she was omgggg the best! She was fast and it wasn’t bad at all. I referred a few friends to them. I’m glad I chose Removery. I can’t wait for my tattoo to be gone. Thank you Removery team for making this experience worth it.
I just started my Tattoo Removal Process at Removery and I’m already looking forward to the future. The staff were professional and hella funny. I was very comfortable around them during the consultation and first laser session. They were very friendly/kind to me and my friend.It was an excellent experience and I’m excited for the future sessions!
I only had a consultation and tht alone was amazing! From making the appointment to the consultation the staff was amazing. They were so chill but professional and very thorough.
The customer service is top teir. They are very professional and attentive in explaining exactly what to expect from the laser removal to the payment process. I recommend it if you are looking into getting your tattoo removal done. So glad that I found them.
Im so excited to finally be on my tattoo removal journey. Its been a while in the making, dealing with research, cost, location, reaction to my health etc. Removery put me at ease with all that. The moment I arrive Im welcomed, taken to a private room to discuss what services I need, concerns and so forth. Nancy is so sweet, and real! They let you know the cost, and also have payment plan options, which is great. Your able to get your tattoo removal or what ever services you’re in for that day! I have a lower back tattoo that I want GONE, they explained to me of the pain level of that area, but I was ready! They described it like a rubber band pop, that it was indeed, times 20😄. In the end just knowing my struggles with that tattoo made it so worth it. So whatever struggles you may be going threw, or just looking to revamp yourself, REMOVERY IS DEFINITELY the place for you. 😉
The staff was so sweet and helpful, I was in and out of there so fast.It was amazing. They are very efficient and kind. Everything was super clean and the procedure didn’t hurt at all!I can’t wait to go back for my second treatment.
Honestly, amazing experience. I had tattoo removal prior and was completely horrified and thought I’d never show my arms again. The staff are genuinely wonderful, and understanding. They’re all great and I’m looking forward to continue my removal process. Hopefully one day I can show my arms again :)
I went in for a consultation and the entire time, the staff made me feel welcomed. They were very informative and had a no-pressure approach after consultation to make an appointment. I’m so glad they did they did that because I’m an over-thinker and I like to take my time to think and figure out my schedule and finances. I will be using them for sure once I have figured those two pieces out.
I’m in the process of having a couple tattoos removed and couldn’t be happier with my experience here. Nancy and Makena are both so sweet and informative. The facility is also very clean and professional. I’ve had two treatments so far and have already seen great progress.
I recently had my initial consultation at the Emeryville Removery location, and it was a great experience. Nancy was very knowledgeable, and communicated about the process very clearly and openly. Some places make you feel pushed into treatment but I didnt feel any pressure at all which was a relief. I really liked that they consider the social and mental health aspects of tattoos/tattoo removal- what its like to have something on your body you dont feel like you can live with for whatever reason, how rough it can be mentally and emotionally to feel disfigured and like the process of removal is unattainable, and how much stigma there is around removal in the tattoo community. Theyre the only company Ive come across that have talked about it and I think its relevant and important, their philosophy and approach feels empowering and reassuring. Its also a women owned company which is always a plus, but especially since tattooing can be such a macho world. I cant speak to the treatment itself yet, but my initial experience was 10/10.UPDATE: I had my first removal session over the weekend and it went really well. McKenna (hope I spelled her name right) was the RN who did the actual treatment, and she explained everything as she went which helped me feel less scared. She iced the area so it was a bit numb, and then started in with the laser. The actual feeling wasnt quite as painful as being tattooed in the first place, but it was a similar sensation and it definitely stung. It was a little bit like electrolysis, if youve ever experienced that. The major difference between the feeling of this and getting tattooed is that it was SO FAST, my tattoo is 7x9 and she was done in less than 10 minutes. The recovery time was a lot better than I expected too, it felt like a bad sunburn for a few hours but by the end of the night I hardly noticed it. That was Saturday and today is Monday and its basically back to normal. I had imagined this being like the physical experience of getting and healing from a tattoo, and then as soon as its healed doing it all over again, every six weeks, for like 2 years. So Im VERY pleasantly surprised, this is gonna be a cakewalk. I wish I had done it years ago.
The information they provide is very helpful and the person who helped me is so professional, Shes so kind
High-touch service, informative staff, dish of lollipops, unlimited removal package (until it’s done!)
The staff’s customer service was amazing! Nancy made me feel very comfortable during our consultation and she answered all my questions thoroughly. If you’re looking for a place to get your tattoo removed, I would highly recommend this place!
Staff is polite and professional. They analyzed my tattoo/skin in detail and explained what the procedure would be applied, and was very honest about expected outcomes. I felt confident and secure about the treatment.
I would highly recommend Removery! The Emeryville, CA office has the most amazing, knowledgeable, and attentive staff. I felt very comfortable and at ease before the procedure began. I’m actually looking forward to my next appointment. 10 stars for the staff!!!!!
I had a little bit of blowout on my collarbone and Nancy and staff were excellent at explaining to me how theyd treat it and Im very happy with the result of just one session! Theyre so friendly and knowledgeable and really look out for you.
Great consultation. Very detailed information and all questions were answered. Started out as hesitation to schedule to will definitely schedule soon. I also appreciated the flexibility of the treatments and comfortable with pricing. Thank you Nancy for meeting with me.
Nancy was amazing. Very professional and explained everything that I needed to know about the process in great detail. So excited for this!
Very nice and clean office. Helpful friendly people.
Great customer service; personable, professional, competent, and efficient. Thanks Removery!
Very welcoming ,very nice loved talking to Nancy she made me feel very comfortable with any questions I had, and just reassured me that everything I wanted was going to get done properly and will definitely recommend to somebody else
Very friendly and professional. I’m glad I found this place to have a tattoo removal that I want to do for a long time. The process is great my first sección I can see it works, I’m so happy !!
Very astute with their knowledge of the tattoo removal process (Ive been to other and this place is better) and the staff from front desk to the laser technician are very friendly and mKe you feel at ease with their kindness and knowledge of the product and procedures. I recommend them!
Such excellent service every time. I get anxious and the staff is always very kind and calming. They ice me to help ease the process, which I appreciate very much. It’s always a quick and relaxing visit.✌️🍓 10/10!
Nancy and Star are amazing! First tattoo removal session and I feel well informed and comfortable with the process and plan moving forward.
I went in for my first session. It was very pleasant and the nurse was very accommodating and made me feel comfortable throughout the whole process.
Super effective and great service, my shading went away 80% after just one appointment, customer service 10/10 starting with an amazing host Nancy super warm and welcoming to removery specialists who are really caring in doing an amazing job
Before my first treatment, the information provided to my was detailed as possible. The treatment was quick and the pain was moderate. After my first treatment, I could see the result.
The service was great! Nancy and star are so nice and communicated every step of the process. I felt comfortable and well taken cared of.
Great location! The customer care is absolutely amazing! I’d recommend them to anyone looking for tattoo removal.
I was rescheduled to come to this location instead of the San Jose location for my first session and everything went well! The process was quick and informative. Definitely would recommend!
I’ve only received one treatment here so far but my experience was very pleasant. Really kind staff and genuine results!!!
Staff are genuinely wonderful people, whom other than being professionals helped make this a seamless process and eased my day. See you all again in 12 weeks for session 2.
The best treatment that I ever have. The slightest pain I have experienced compared to other places before. kindness is spectacular
Friendly person I spoke with. I appreciate it. Looking forward to my first treatment.
Great atmosphere, polite, answered all my questions, would recamend to anyone looking at getting laser tattoo removal done
Pretty solid experience. Was nervous before hand but the whole process was seamless, and quick ! Glad I chose to come here for my removal.
I have been going to this location for tattoo removal for several months now. Friendly staff and despite my skin being tan, the removal is going great.
Very Detailed and straight forward. They also had a clean environment.
I’m satisfied with the results of getting my tattoo removal, I recommend this place.
Great people, always in a positive mood! Makes the process much smoother.
I just went in for a consultation and it was really nice and informative. I wish they had pricing more accessible before coming in.
I highly recommend it very polite and cleanliness very helpful information in after treatments I’m very happy with my process
Great experience, and was surprisingly quick and easy. Definitely thought it would hurt a lot more than it did. Plus it’s so fast that it’s worth it.
Really nice staff at this location:) quick service in & out in 15 min. So far I like the results.
Very proficient, professional and personable, I love Removery!
Amazing service! Exceeded expectation in personal care and value add.
Great first experience with the staff at Removery Emeryville. Friendly, comforting and knowledgeable.
Free consultation and Straightforward about the process and what is expected. Friendly staff and overall welcoming.
Super helpful and attentive reception. Clean friendly environment. Feels very professional.
Free consultation. Very knowledgeable and straightforward about process and what to expect. Extremely friendly and welcoming
Excellent customer service & provided excellent info on what to expect during treatment
Honestly can’t recommend them enough- don’t go anywhere else!
Amazing staff that really knows what they do. Absolutely loving my results
So kind and knowledgeable!
She did great 😊. Very good job 👏🏾
Always a good experience, fourth laser session!
Everyone is so nice!! Really good service and professionals!
Painless and quick, would get removal here in a heartbeat again.
Great experience, was easy, fast, and not even that painful.
They provided helpful consultation with professional information.
Really friendly and great service :)
Very forward and no BS!!! Thank you for your honesty!!!
Great customer service!
Great team at this location!
Practically painless and professional!
Good consultation