Beautiful new facility, friendly staff. They showed me so much kindness and were very professional.And, thank you for the song and dance last Tuesday when I was nervous about the procedure!!!
Today was my first day and it was amazing I want to give Alexis a shout out because she made me feel so comfortable.She explained everything step by step that she was doing and Im excited to see the results in a few days and more excited about going back next month for more pampering and to make me feel good about myself again. Thank you Alexis you are amazing
Yall Deleted my last review aye? Thats okay must have hit a nerve with it. They talk down to you like you are a child. They act like better then you they are rude they claim to be very godly but judge people on what they wear and how they look. 10/10 dont recommend
I love this place, I highly recommend this place. I was late for my appointment today but they made sure that I can still get my appointment done. The first time I visited this place, everyone are soo friendly. Laci who helped me with my skin problem all I can say is that she is the sweetest. She is very friendly and she made sure I am comfortable.
I couldnt have asked for a better experience. Everyone in this office was genuinely nice and very knowledgeable! Honestly felt like family, which is nice when you are wearing nothing but your undies and a paper gown. They got me in, took care of EVERYTHING I needed and got me out in a very timely manner! I would 10/10 recommend!
Ive had two facials with dermaplaning and both times the experience has been fantastic. Highly recommend
Everyone at Renew is wonderful! My visit went so smoothly so I highly recommend. Laci, Ashley, and Doc answered all of my questions and were very thorough during my exam start to finish. We are so fortunate to have this wonderful office to serve our community!
My wife goes yearly for checks about her skin. The staff is very friendly and helpful and the Nurse practitioner takes great care to Spot any places on her skin.
Amazing every time I go, Dr. Digby explains everything and writes notes for you so you understand what you need to avoid and what your medication will do to help, as well as other options later down the line. He got me into the laser room immediately when I mentioned it and they didn’t charge me for my first session! Mallory also made me very comfortable when I was nervous for the laser treatment, and it wasn’t bad at all! Love this place :)
Great group of people from front desk, nurses n doctors. They take their time and explain everything well.Fort Payne is lucky to have this quality dermatologists and office.
Dr. Digby is so kind and funny. He made me laugh even when I didnt need to lol. I had 6 skin cancers and 9 biopsies in the last two weeks. The staff were so attentive and kind. Brought me a blanket when it was 98 degrees outside but I asked for it. Thank you guys for everything you have done for me. Im sure I will be back.
Waited several weeks to be seen. Arrived for my appointment to be told I canceled. No, I did not cancel my appointment. In fact, I confirmed it. Not a care given for waisting my time. I’ll go elsewhere.Update: Renew recognized the mistake and made a new appointment ASAP. Thank you!
I am a fairly new patient, however I adore the staff in this location. They are friendly, accommodating, listen to your concerns and make you feel comfortable! I drive from Albertville to this location in Ft. Payne because I believe they are the best in the area!
Very friendly staff. Super comfortable and welcoming environment. No long wait time, even as a new patient. Communicated well with me prior to and during my appointment. Provided good information and helped put me at ease and also taught me more about what to look for concerning moles, freckles, etc. Highly recommend this office for anyone concerned about skin cancer or other issues.
I had skin cancer removed from my face this past Thursday. The doctor and his staff are the kindest most caring people I have ever met at a doctor office. They are smart and truly care about their patients.
Today was my first visit. I am very satisfied with this dermatologist. Friendly staff, and an amazing doctor. Most of all, I was mainly impressed with the wait time. I wasn’t even done with my paperwork before calling me back. Thanks for the best service!
Today I had my first appointment at Renew Family Dermatology. All I have is positive things to say. From the moment I walked in the door to leaving. Heather Combs was the Nurse Practitioner that saw me today, and she was terrific. She listened to my concerns and developed a plan to help me reach my goal. I was very nervous coming in because my face was looking horrible and it was a little embarrassing. They never once treated me like it was something to be embarrassed about. They are there to help, and that is precisely what they did today. The whole staff was top-notch, I 100% recommend them.
Im an established patient with a severe rash that has lasted all summer and have bruised my arms from clawing at it and they couldnt be bothered to try and work me in, said it would be 3 months til they had an opening; they wouldnt even put me on a cancellation list, wow.
Amazing staff!!! Mallory is precious! She is very patient and explained everything so well!! Five stars is not enough for Renew!!!
This was my first time at Renew. I was 100% pleased. This was the best experience I have ever had at a Dermatologist! Everyone was so friendly and made me feel very comfortable. God Bless this people.❤
So thankful to have such a great practice in our area. My husband and I went for a skin cancer body exam. They really listen and so personable while being professional. Will be recommending them to anyone who might need these types of services.
My first experience with a dermatologist and this place was absolutely amazing. Very friendly, helpful, caring, and informative. 10/10 recommend.
Went to this facility today had a suspicious spot on my ankle that I wanted checked out awesome staff awesome doctor everybody I had any enteraction with was extremely professional and very well trained they addressed my concerns with good feedback and took care of me also wow very well staffed no shortage of employees to take care of the patients needs out front or in the doctors office also I called this morning around 715 left message and was called back shortly got me an appointment next month but said I would take a cancelation if they had one got phone call 2 hours later and got in before lunch would recommend this doctor and facility to anybody
Wonderful ppl with wonderful staff. You feel like you are being heard and you are priority when you are there. They listen, care and take care of you! Do not judge you. Welcome you and make you feel like family.
The best team around! They welcome you like family & really listen to your questions & concerns.I would definitely recommend them to anyone. You will not be disappointed.
Everyone at this office is absolutely amazing. The level of professionalism and service provided is nothing short of excellent. Keep up the good work and may God bless each of you!!
Theyre all like one little family I like all of them that I have met and I just love that little Miss pregnant Katie
Great caring people.
My son goes there for his eczema and they’ve been really helpful finding a solution for it, it has mostly gone away now!! Really great people and I highly recommend!
I went today for my son. Very clean building, apt on time, very knowledgeable and friendly staff. Would definitely recommend! Impressed!
Just full of them self only one doctor then nurse practitioners they reserved a referral from my doctor and cant be bothered to call them back ?
Great dermatologist i recommend it.They are the nicest people ever.I love how they attend you calmly.And they have the sweetest nurses ever.Thank you so much!
Awesome teamVery sweetThank y’all very much
Very nice staff, that was ready and willing to help. Definitely would recommend to anybody needing to fine a dermatologist is this area.
My son was referred here and I’m so thankful he was! His skin is clearing up so good and they truly care about their patients
Very friendly and professional staff. Kendra was amazing.
Great place friendly and knowledgeable
Friendly knowledgeable staff
A great dermatologist, very friendly staff.
I would give 20 stars if I could
Great and friendly people
Very friendly staff.