The ladies at the front desk were absolutely attentive and incredibly helpful. Forgive us we did not catch the name of the beautiful young African American women who helped us picked out our jewelry but she was PHENOMENAL!! Then the experience was made even better by Kasper the young lady who gave us our piercings ! 3 very difficult locations and she was very professional helpful and kind. We will be coming back to this location every time now !
I went to Banter to get my third hole as well as my cartilage pierced. Right when I walked in I was greeted by Ashley W! She was amazing from start to finish! She was extremely detailed and wanted to make sure I was comfortable with every step. I recommend her if you are thinking of getting another piercing.
I loved the service from Ashley W she’s awesome! Her co-worker was great as well! Thank you for the sale!
Jada was so nice and friendly and explained everything and made the process fun and quick.It was easy peasy and it looks great.Happy 17th, G!
Daughter got her second hole pierced and wonderful and quick from Ashley W. ! Gave us lots of information! Will be back once for body piercings!
I had an excellent purchasing experience with Sydney. She is extremely knowledgeable and patient. Great personality. Very helpful. I will be back!
Abby and Sheena did my daughters first piercing (ears) and both ladies were wonderful. They talked her through the process and made sure she was comfortable every step of the way. They were informative, thoughtful, and compassionate about her nerves. They pierced both lobes at the same time so it was all over very quickly. I highly recommend Banter for your piercing needs!
Kasper was absolutely amazing!!! She was gentle and switched my jewelry out no questions, awesome place even more awesome piercer!! Always coming back here!
Definitely recommend!!! I walked in without an appointment and they were able to service me right away. You will need to fill out paper work and show them your ID. They sterilize the jewelry they use before the piercing. I got a rook piercing with their body piercer, Casper. Casper did an amazing job making me feel comfortable and made the whole process as quick and painless as it could be. They gave me a cleaning solution and explained how to clean the piercing while it heals. It’s been a couple weeks and it’s been healing perfectly so far. Also, they have really beautiful quality jewelry that is affordable!
I had the delight of get pierced by Kasper and she is an amazing piercer. The staff here is wonderful and help you throughout the process. Another female staff member asked if I needed a hand to hold, and they were there for me. The only reason I had a good experience was because of those girls. God bless them. Highly recommend this location and to get pierced by Kasper!
Sky did an amazing job placing my tragus piercing back in. It was definitely a process to stretch it back in but she was so sweet and patient throughout the whole time. Would definitely come back for future services! :)
Katlyn C was absolutely amazing!! She was very personable and so helpful! If places had more employees like her, shopping would be that much more enjoyable. I will definitely be back to experience her customer service!!
I got pierced by Sheena and she did an amazing job. she confirmed with me if I liked the placement before piercing anything. she was an absolute angel, and helped me find the right earrings that would look good on me. totally, totally recommend her and Banter in general. cant wait to go back to get my nose pierced!
Sheena was great, she was patient when selecting my options and made me feel comfy throughout my piercing experience. Thanks!
It was an amazing experience I was handled very nicely by Katlyn, also they give emotional support stuffed animals before. If I could give a 10 out of 10 stars I would and they give lollipops. The pain was a 4 highly recommend
Loved the experience here for my daughter’s second piercing. Staff was so welcoming, both the piercer and security person. My daughter was a little nervous, but the staff was so assuring about it and overall it was a really good experience. The jewelry there is also very good quality and beautiful.
Casper was so helpful and friendly. I came in for my daughter’s earrings to be replaced and she steered me in the right direction of choices and made me aware of what deals were going on. She even went as far as to help take out my old earring and put it my new one for me (helix, so it’s pretty hard to do on your own), and for my daughter too! Thanks Casper!
Such an amazing experience with Ashley!Thank you for your patience, explaining the entire process, and for helping us get the best deal possible!
Kasper is a GREAT piercer! Great personality and she does everything quick with no pain. 10/10 I will come back & recommend everyone to get pierced by her!
My 4 year old daughter had to remove her earrings for an emergency MRI a couple weeks ago. She would not let me out the old ones in so I took her to pick out some new ones. She was happy picking out the earrings but did not want to put them in. Marie was amazing, patient, gentle and focused. She was determined to show my daughter that it wouldn’t hurt and treated her like a princess. Once the second earring was in, my daughter was smiling and loved her earrings. She even gave Marie a hug. ❤️ a very happy ending
My experience at Banter Tampa Premium has been nothing but STELLAR!!! On my first visit I got my very first piercing and was beyond nervous. The staff and manager Sheena were kind and beyond patient. On my recent visit Sheena totally took care of an issue that was all my fault. And to think I was hesitant about even asking; so happy I did because she didnt give it a second thought. She didnt even know the senti mental reason. Made my day!! I highly recommend this location.
Sheena was super nice and she take care of my mom and myself!!!! Excellent customer service, she was patience!! Definitely coming again
Jordan and Marie are both amazing people! They are friendly and knowledgeable. They make you feel relaxed and comfortable when you are nervous before piercing. I will definitely be back!
Thank you Sheena! You did permanent jewelry for my daughter & I! The cross an the heart bracelets are beautiful! Your 1st time is over💜💜💜 Heather & Christiana
Sheena was wonderful when I got my ears pierced! Very quick and easy! Thank you so much.
Ashley at Banter was excellent to work with! Very kind, professional and knowledgeable. I would recommend her to anyone. Thank you!!!
Great experience I had Jennifer pierce my ears and they look amazing
Sydney was very knowledgeable, helpful and gave excellent customer service I will shop with her every time. Thanks Sydney
Sheena did a great job with my 3rd piercing!!!! i loved the experience!! and the store was so clean !!!
My son was very scared to get his ears pierced and they were so gentle and made him calm enough to do one ear at a time. Highly reccomend.
Ashley was amazing, the piercing was a very enjoyable experience and she did an amazing job.
Ashley did an amazing job with my little girl she was so nervous and scared.
I came in to get a piercing and Kasper was excellent. She helped me pick out which nose piercing I wanted and made sure I was comfortable throughout the entire process. Her professionalism and care made this experience enjoyable. I’ll definitely be back!
Had 3 of my girls get their ears pierced and stacked lobes for me- awesome experience!
Dennison was awesome. Highly recommend getting your ears pierced by him. Very professional, knowledgeable and what he’s doing and helps you feel calm and relax.
Stopped in to get a helix piercing and was greeted by Maria. My experience with her was wonderful! She provided top notch service! She’s knowledgeable, so friendly and professional. I had my nose pierced several months back at a tattoo shop and I had a piercing bump that would not go away. She noticed it and educated me on what it is and how to fix it. She even changed my nose ring out for me. Will be coming back to this location for all of my piercing and jewelry needs!
Thank you Sheena, great work, it was a wonderful experience!
Had my nose pierced today with Marie. She was great! I was in and out in 15 minutes. She let me choose my jewelry, discussed the process and each step and boom it was done. Minimal pain, perfect positioning! I tried giving her a tip (as she definitely deserves it) and she informed me they arent allowed to except them. What?! Thats crazy. They perform a service and should be allowed to accept a tip. Would highly recommend coming here and seeing Marie :)
Got my helix piercing by Kasper, she was awesome. Didn’t feel a thing, She definitely knows what she’s doing.
Marie was so welcoming and so helpful. She changed my piercings out for me and made it such a breeze. I love them and totally recommend her to anyone that wants some piercings!
I wasn’t planning on getting my ears pierced today but walked in out of curiosity. Managers were so sweet. The store looks really nice. Marie Torres is the one who pierced my ears. She’s seriously the sweetest soul with the most beautiful personality. 10/10 experience.
We decided to get my 6 month old baby girl’s ears pierced here while shopping. So happy we chose this spot! The staff was very friendly and professional! They guided us through the whole process and explained the aftercare very well. I would definitely recommend!
Around Christmas, i came in to get my second lobe piercings. My first visit was amazing! Every associate in the store was kind and informative about promotions going on and products in the store. Jordan did my piercings and it was a great experience! He answered all my questions. They piercings came out great, but due to how they were pierced one of them got infected and i had to take it out. Once they healed, i returned for the free re piercing. Jordan re pierced my ears and gave me a coupon for my next visit. I will definitely be returning to this location and recommending it. I wish I could give them 8 stars.
Ashley Was A Great Help ..She Just Made My Sunday After Loosing My Sister From Brain Cancer..I Will Be Back ..
They made my 5 year old feel super comfortable and she did not get scared to get her piercing done. The lady who took care of us took her time to make sure her piercing is in the right spot and 2 person did both of her ears at the same time which is great! Thanks guys for an awesome experience for my baby!
Marie is the best piercer period! Her attention to detail was everything for me! She is a fantastic spirit and a major asset to the company. Also a shining star of what customer service should always be!!! Thank you again!!!
Sheena was an excellent piercer. Efficient and informative. Highly recommend
Marie was absolutely amazing. She helped my Dad out with an embedded earring . She was super knowledgeable and had such a warm presence! Thanks so much!
Marie was amazing! She not only practically picked out all of my jewelry (which is beautiful) but also changed my piercings for me and was so patient and gentle when I showed that I was nervous. I will definitely be returning and asking for her for all my jewelry and piercings!
Our 5 year old got her ears pierced and our experience with Albany was amazing! She was patient and so kind while we let our little one prepare!
Dennison & Albany were amazing made my granddaughters experience so fun and and smoothly. They have an amazing personality. Will definitely come back
Excellent service. staff is absolutely amazing thank you!
Marie was absolutely wonderful! Shes super compassionate and explains everything so well! She really makes you feel super comfortable!
Got my ears pierced. the woman who pierced me was amazing!!
We had a great experience getting my daughters ears peirced here. Denison (I hope thats how its spelled) was a very friendly and informative employee who insured we had her piercing just right and everything needed for aftercare. Happy he was the one to help us!
Dennison is the best! He’s done piercings for our friends and family. He’s so nice, caring, and takes the time to work with you on what it is you’re looking for. I highly recommend visiting him at the Tampa Premium Outlets!
Got my ear pierced! Bought a whole bunch of jewelry and Jordan was awesome!
Marie is soooo sweet and an knowledgeable person I didn’t even know that I had to use the advanced 3-1 solution rather than the basic yellow bottle she was also quick and easy love love love her I will most definitely be back for more!!!
The staff are all so nice and patient! I got my third ear piercing here and was quick. Also, got a great deal buy two get one free plus free ear piercing. Highly recommend.
I had the same issue with my ear piercing service as another reviewer on here… They did not adjust the backs of the earrings immediately after piercing. I had both piercings infected within 1 week because they were on too tight. I followed their aftercare instructions and I still ended up having to go to urgent care. I would certainly go to another location and make sure that they give proper instructions to care for piercings including not discouraging customers from taking medical advice when you have an infection.
Marie was extremely helpful with changing out my cartilage and tragus piercings. She also helped me with some hypertrophic scarring. Her suggestion helped tremendously and my bump went down and I’m no longer in pain. She’s top notch!!
Abby was great! Very helpful and patient!
I got my rook pierced last week by Maria. She made me feel extremely comfortable and so did the employee with the long curly hair (I forgot his name) My piercing is healing beautifully and I’ll definitely be returning in the future to add more to my ears :)
Y’all i highly recommend to ask for Marie for any piercing you want! she was extremely friendly and told u step by step what she was going to do! she also makes sure the piercing is perfect b4 she pierce u! so ask for marie ! u won’t regret !!
The service was absolutely amazing! Everyone was very knowledgeable, friendly and honest Megan who is the piercer was very gentle and patient when exchanging my nose ring. I really appreciate everyone thank you so much 🙂
Jordan did an excellent job with my daughter. Loved his personality and how easy he made the process!
If having a personality was a trade she’d be the master.If knowing her piercing precision/knowledge and recommendations she’s the absolute MASTER!!!!Do not go anywhere else but to Marie at Banter!!!
Me and my whole family got our ears pierced and the lady that helped us was so sweet! She made the whole experience great :)
Dennison and Marie were so sweet and helpful! I got my second lobe piercings and they made the process smooth and easy :)
My daughter got her first piercing with Marie and we could not have asked for a better experience all around! Highly recommend her to anyone!
I had a nose piece replaced here and it fell out in less than 1 week, the piece was lost and then they refused to replace it. It was clearly not put in properly and there was no cooperation on the part of the management. Disappointing and will take my business elsewhere.
Had a wonderful experience when visiting this location for help with getting something for a gift. The staff working was amazing with showing me some options as I am clueless with this stuff. 5 stars may not be accurate because I think they earned more for helping someone like me find the perfect gift. Recommended this place to others and I’d recommend to anyone who prefers quality customer service.
ABSOLUTELY HORRIFYING...I walked into this store today and heard screaming; saw a premature baby being held down by her teenage parents while the male store worker spent at least 15 minutes trying to pierce the tiny ears. Other customers in the store were watching in stunned shock and silence, including the other worker, who looked embarrassed.The whole scene was extremely disturbing, and nothing they say can possibly justify what I saw. No worker should have agreed to pierce the ears of an obvious newborn infant --- and do what basically amounted to torture -- whether or not the very young parents wanted it! Clearly, all this store cares about is money.
Marie was amazing! She takes her time and explains everything. Her placement was spot on for my nose piercing!
Fantastic service! Love my Tragus piercing and the jewelry is beautiful. Great selection of gold jewelry and very clean friendly atmosphere! Highly recommend
Marie was amazing, my daughter was do nervous but she calmed her right down, quick , clean and professional
Dennison had exceptional customer service, helped me find three gifts last minute and he was patient with me. Thank you Dennison.
I got my second lobe piercing here and I was a little nervous but Marie was super gentle and very kind. Loved it here!
Marie was awesome, explained every step before they did it and any concerns she had about the piercing over my old scars. Def recommended!
Thank you Albany for being so kind and careful and making baby cute
Kasper is the greatest of all time!! Best piercer around
Abby was amazing, very kind !
Do not go here omg. I got my ears pierced here, because my sister went here for hers and she was fine. I have taken care of my earrings, cleaned them with hydrogen peroxide, the solution they sell at this location as well. My earrings post was too small for my ear, and it sunk in, and a few weeks later, it sunk in again. I now have a VERY large keloid on the fronts and backs of 3/4 earrings. One of my earring posts that got stuck in my ear, bent when it was getting pierced, and now the hole in the back is higher than the hole in the front. My earrings have caused me too much stress, and problems, over the past 3 months and they’re still not healed when they said my earrings would be healed by 3 weeks. Please please don’t go here, and go to a tattoo shop, and get them professionally done. This place was not ok.
Professional time being showcase there selection of jewelry. Dennison was attentive, polite, and respectful of sharing his knowledge and connecting with my interest of style. Thanks again!
Just got done with piercing! And I absolutely loved ittt!!! Marie was absolutely amazing, very considerate and calming.
Store was super clean and everyone was very friendly especially jordan! He pierced my ear and my moms and was super personable!! Would definitely come back here!
Ladies are very awesome helping you out!!!!
Marie was amazing,helpful and great personality. Will be back to see her again.
DEE AND ALBANY WERE VERY MUCH HELPFUL. Great customer service and 100% honesty. 10/10 recommended
Wonderful experience! She was Super gentle and informative. I would definitely come back
Abby and Ashley were excellent!!!
Visited store to ask about their rings and necklaces that i was interested in . Dennison was very helpful with his knowledge of each item . The store was very clean and they greeted me as soon as came in . Love this place !!!
I got a belly button piercing done by Marie and she was absolutely wonderful, and the piercing came out perfect!!!!
It was a really good experience the piercing didn’t hurt as much and the guy who pierced us was really friendly and nice.
Dennison and the manager were the best!! Very knowledgeable and helpful and helped me find exactly what I was looking for! So kind too :)
Dennison is SUPER AMAZING!!! Hes so sweet and super patient!! Great service!
The piercer was so sweet and very patient and explained the process from start to finish! Highly recommend
Jordan Was amazing and very knowledgeable and i will definitely be returning,
Shaina did amazing today
Denison and Marie were awesome and made the piercing process super easy!
The customer relationship person in the store doesn’t know how to manage two customers at a time, he just want one after another and it takes too long.Worst experience
Considering it it was an last minute appointment it was very well put together And I felt very safe in their hands
My daughter got her ears pierced and the process was easy, my daughter was scared and they were able to distract her. Thank you guys !
Very nice and respectful ownership. Dennison helped me navigate the showcases and helped me make a decision. THANKS!
Albiny was great she’s super sweet and gentle with piercings!
Megan was amazing at helping me with my piercing and educating me on proper sanitation for my piercing
Awesome and friendly service!
Denison was so patient and helpful! Will definitely be back!
Ashley was wonderful !
Great service! Dee pierced my ears and my moms and did a great job!
Marie was so great, she is knowledge about piercing and very professional.
Great place for ear piercings!
Marie was AMAZING. i will 100% go back to her
No experience at all and racist.
Was a nice experience. My daughter love it and was done with everything clean and sanitated.
MARIE WAS JUST AMAZING 👏 😍 ❤️ EXTRA CLEAN, EXTRA GENTLE AND EXTREMELY PROFESSIONAL 😍 300% recommended 👌
Totally enjoyable time
Albany and Ian gave us excellent service.
She treat me good she did good lobe her
Amazing talent, knowledgeable and patient. Has my business for life!
Easy and quick. Piercing looks amazing. Almost painless.
They were great!
She did good I love it
Very patient and knowledgeable will recommend to friends
Amazing people
Very patient , nice and quick
Best customer service out here 👌🏽
Sheena was kind and helpful!
Smelly ...dehumidifier present...most jewelery looked very old
Staff was very helpful, knowledgeable and friendly.
Great experience and very clean
Great customer service
Albany is AMAZING!!!
Excellent service, they took the time to show me everything, I got a Mothers Day gift for my mom