We had our 4-year-olds ears pierced, and she screamed like a bull elephant in search of a mate during the breeding season. I thought the lady doing the piercing might want to quit her job after such a client, but she managed to convince Sophia to get the second ear pierced and even lured her in with the promise of a trip to the playground, which she agreed to. The service was excellent, everything was clean and sterile. Gold studs start at $70, and if you buy the earrings, the piercing is free. Highly recommend!
Yarelis was awesome, went with my 2 month old baby yarelis was caring and explained everything.Thank you so much, we had wonderful experience.
Kiara and Yarelis made our whole experience great. They were super fun!! My daughter was so nervous but they made her comfortable and had no problem helping my indecisive self with my own jewelry purchases as well. Thank you so much ladies ❤️
Kiara did such an amazing job she made sure everything was perfect and the way I like 10 out 10 would recommend for first time piercers or if you want to get your second piercing
Kiara was AMAZING!!!!! She was so funny and made sure to explain everything in detail to make the experience more comfortable. I was definitely a little nervous but after getting to chat with her and understand how the process worked it was definitely less nerve-wracking. I would highly recommend!
Kiara did amazing, she was patient and took her time with us. Thank you so much!
Was such a nice experience to have my ears pierced here. They were so friendly and kind and walked me through each step. They also explained everything from start to finish and how to care for them as well. I would definatly recommend them to anyone. ❤️
Took our son to get his ears pierced today at this location and the staff was very nice and professional. Yarelis made my 8 year old feel very comfortable when piercing his ears. She was nice and personable. I would recommend this location as they are knowledgeable about their jewelry and piercing aftercare.
No countdown helped a lot she noticed I was very nervous and made it quick and painless her name is yarelis
Sheila was amazing! She took her time to explain every detail of the process and made sure I was comfortable the whole time. Would definitely go back to her!
Yarelis did both of my girls ear piercings! She is amazing and did amazing! My 3 month old did NOT cry! She’s enthusiastic and very nice! I’ll definitely be coming back, I’ll recommend her to anyone who wants to get their ear pierced!
1st time getting my ears pierced and I had the pleasure of having Kiara piercing them for me. She was very professional from start to finish and made sure I got exactly what I wanted. Wasn’t disappointed one bit!!!
Yarelis, did a great job, loved the energy, 2nd time getting pierced and it was great 💯💯💯
Yarelis was amazing, she made the experience so much better. Her kindness, and friendliness made our day. Five stars is not enough she deserves a lot more.
My first piercing experience. Walked outta here feeling like a good man😭 Yarelis thank you.
Shelia was absolutely amazing! She was so sweet to my daughter on her birthday, she made my daughters birthday awesome
Yarelis was amazing! She helped pick out the best piercings for my nose and daith! She even turned the fan on for me when I said I was HOT! Def recommend!
Yarelis and Kiara they did awesome job
Amazing job.DIDNT hurt.loved the job.brings up your mood and Did the best job ever
Such a great experience today with me and my daughter ! Staff was so kind and friendly and beyond helpful! Sheila was amazing from the phone calls to the piercing appointment! So personable and friendly!
Yarelis was awesome with my daughter. Sheila and Yarelis made her feel very safe. Easy peasy
Kiara was amazing and bubbly. Definitely knew what she was doing! I’m so happy with her customer service. Give her a raise!!!!!
There is a big difference between getting your ears pierced by a professional vs a random employee. The girls were super helpful, Yarelis pierced my ears quickly and painlessly. She helped me pick out the perfect size for my face and ears. Very professional and helpful. Highly Recommend!!!
Sheila the store was more then a good experience she answered all our questions and was so helpful about my jewelry and very knowledgeable and thoughtful about our price range
Great service will definitely recommend friends and family thank you Sheila have a great day
Yarelis was so friendly and helpful. She listened and offered great options.
Yarelis did an amazing job explaining everything regarding after care for the piercings my daughter got! And piercing looks amazing!!
DO NOT GO HERE!! They messed up terribly on my daughters first piercing and my 2nd piercing. Completely ruined our experience and Im so sad that Ill have to put my daughter through this again after having to take the earrings out due to poor placement. They used a PEN CAP to measure the holes distance from the face. And as you can see from the pic, its not even centered on the lobe. They tried to justify it by explaining the pen cap method and I wanted to trust their professional judgment but it didnt look right. So I went to Claires 2 weeks later for a 2nd opinion and they told me that the first piercing should be centered on the lobe and hers was not!!! The pen cap should be used to measure the distance between 1st and 2nd piecing, not the first piercing!! Im so disappointed that our experience was ruined and that I wasted almost $200!!
I had a wonderful experience with my second ear piercing. Kiera, the lady that pierced me, was really supportive and caring and made sure I knew what she was going to do and how she will do it. I was really nervous at first but Kiera comforted me by walking through the whole process. Overall, I definitely recommend coming here to get your ears pierced!!
Amazing service super nice. Made me feel comfortable. Quick process. Sheila did my piercings.
Great service. Quick and easy. Attention to detail and making sure the customer was comfortable.
YARELIS DID A GREAT JOB 👍 SHE TOOK HER TIME LINING UP MY PERCINGS MAKING SURE THEY ARE EVEN ON BOTH SIDES
Yarelis was so funny and engaging in my piercing experience. I would totally recommend her to absolutely anybody who wants a piercing. The piercing job was also super good and turned out so cute. Absolutely would recommend!
Kiara and Yarelis help me shoes my earrings , was so perfect also got pierce was scared but they made me feel very comfortable I will definitely recommend these two girls.Thank you so much.
Yarelis was such a good piercer, i have really low pain tolerance and she really prepared me for this. shes super sweet/funny and great at her job. i recommend coming here!
Sheila is Amazing, helped me make my decision sith earrings. Will be back for sure!
Sheila was the best worker ! Very good at what she does.
Yarelis really tried to help me finded what I was looking for. 5 star customer service 👍🏼
Yarelis was excellent with my daughter for her ear piercing!
Kiara was very very nice and patient with me. She did my piercing and had me comfortable through the whole process.
Kiaralee was super funny and nice like literal queen loved her so much. If you want to get your ears pierced go HERE!!! All the staff are so great!!
The person who help me was awesome will definitely go to them next time
Sheila is the kindest lady ever. I went a couple months back and she was extremely helpful and attentive. Every time I go to the Natick location I absolutely regret it because they are so rude. I always come to this one because of the great experience I had with Sheila before. Thank you for caring about your customers.
Good customer service, Shiela did a great job 👍
Yareli’s was so sweet and funny. Very professional!!😘
Great deal for piercings, made my sisters ears look super cute 🩷
Sheila was Magnificent and very helpful. She answered questions clearly and thoughtfully. The service was 10/10 ! The employees are very helpful and kind. If you’re looking to get anything specifically done, they will help you in the best ! I would definitely recommend them if I was asked about any jewelry or piercing recommendations.
Sheila and kiara are the best they do the best and they deserve the best of this whole place if you get your ears pierced go to them
Yarelis. very sweet and helpful choosing the earring best experience.
The assistant manager i think her name was shiela and new sales associate in training were amazing. I went last week October 19th. They we both very personable and patient as I can be indecisive. They listened to what i was looking for and helped me find the perfect pieces of jewelry for myself and my daughters 12th birthday. They Also explained the credit card well and helped me sign up for it. I will definitely be returning to the banter at solomon pond mall often now.
Kiara was wonderful piercing my 6 year old’s ears!
Yarelis very good at her job and very patient!
Kiara was awesome! She made sure the piercing were even and looked symmetrical.
Jasira is absolutely amazing! So fast and so painless. She did a fantastic job on my very nervous 7 year old. Thank you!!
Very nice good salesperson. Her service is exceptional
Sheila was the best excellent customer service and very help
Very nice and friendly when they my daughter piercing
Sheila is amazing great place to come to get any jewelry
Kiara is the best piercer and Yarelis is the funniest employee
Shiela is wonderful and an absolute delight to work with!
Yarelis did a very good job keeping me calm and relaxed when getting the peircing.
Edwin and Sheila at Solomon Pond Mall went above and beyond for my 3 girls. Thank you
Very professional very friendly and charismatic I definitely recommend ,the lady that pierced my ears is named yarelis she was a sweet heart !!🤍 happy with my visit.
Yarelis did a great job‼️
Yarelis was great and very professional. Thank you so much.
Sheila was amazing Best experience ever ❤️
Shela gave me the best customer experience. She helped me select the right size earring and got both my ears pierced!
The best!
Yarelis did an AMAZING job piercing my ears. Little to no pain and it was super quick and easy!
The lady that did my piercing was extremely nice, definitely recommend, love them.
Sheila was amazing and so nice and helpful!!!!
Super sweet and thoughtful in the piercing process!
Shelia was incredibly kind and helpful (even throughout all my frustration indecision lol) she is a 10/10 piercer
Yarelis pierced my ears! She was so nice and did it perfectly
Kiara was so sweet and helpful! We will be back again!
Great service and awesome workers! They helped me with my very first piercing and did an amazing job!
Kiara did a great job with my first piercings!
They charged me $7 for an extended service/warrantee for each set of earrings (5 sets) without disclosing the price or asking for my consent to add the service plan.
Sheila was amazing and super informative. My daughter had a great experience.
Very helpful and kind. She helped me pick the best jewelry for my family and I
Very nice and professional. Yarelis was great!
Went to this place to buy a necklace told her that I didnt have a price point so show me what you got. The lady pulled out the cheapest necklace in the case proceeded to tell me how it wasnt any good and then told me how the ones she was wearing were better. When I asked her to show me a better quality necklace she looked at me as if I had four heads and then asked if I wanted to purchase the cheap necklace she showed me. I was like are you kidding me? Dont bother with this place they havent a clue.
My piercing looks amazing! So nice and didn’t hurt at all!!!
I paid over $100 for the earrings and the diamonds fell out four times. You’re also not supposed to pierce cartilage with a gun which they did and they got infect twice in less than six weeks. I honestly think Walmart might be better. At least the workers are cool.
Kiara was amazing!
Sheila was absolutely amazing!!!
Shelia IS THE BEST !!!!!! Helped me alotttt
I need your district managers Number for the brockton location. The Reps are outstanding the jewelry is terrible. My husband brought my wedding band from this place and 7 Diamond fell out.
Just went there and Gaby was really helpful and nice. There was another girl there that was a tad rude on how she was talking and approaching to her which made me feel really uncomfortable.
I told the girl I have scar tissue on my left ear, the piercing could not go through it could only go below it. She put it through the scar tissue which resulted in infection and removing the piercing. Poor customer service too.Would give 0 stars if I could
These ladies are amazing! So friendly and helpful!
Thank you for piercing my daughters ears. It was a wonderful experience.
Ive been using them for years now, always great products and very reasonably priced
The girls here are awesome
Very friendly and knowledgeable. Gave me great suggestions. Defined coming back
Awesome staff!! Made everything so wonderful!!
Yarelis, very helpful!!!!
So so sweet and fast
I was very stressed but felt supported by staff
Yarelis was great!
#thank you Kiara
Solomon pond mall. Jasira is awesome.
Yarelis
Horrible customer service, if i could id give them 0 stars
Been standing here over an hour and no worker is here .
Yarelis
Great!
Bad customer service. I was never recognized at the counter and limited body piercings
Great customer service 🙌🙌
Those people are prohibited to work with people, judgmental and rude
Best of the best
Savannah is awesome.
Thanks! Good service
Like the one in natick better
Very bad customer service
High quality products
Excellent serviceThanks to yarelis 🌻
Very good Yarelis