LaserAway

1036 Willow Rd G, Northbrook, IL 60062, United States
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LaserAway
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aq
Review №1

Had a fantastic experience! The staff were incredibly friendly and professional. I had an amazing facial! The esthetician was knowledgeable and made sure to tailor the treatment to my skin type. The products used were high-quality and left my skin feeling rejuvenated and glowing. The ambiance was calm and soothing, making the entire experience extremely relaxing. I highly recommend for anyone looking to pamper their skin!

De
Review №2

I had a fantastic experience with Nurse Jasmine during my laser hair removal session. She was incredibly professional and made me feel at ease from the start. She took the time to explain the process thoroughly and ensured I was comfortable throughout the treatment.

mi
Review №3

I have been going to do cool sculpting. Everyone I encountered since I walked in was very friendly. They took good care of me and I knew I was in good hands. I’ve gone back a couple times now, and I won’t be going anywhere else! They go above and beyond to make sure I get what I need to feel safe and comfortable! :)

S
Review №4

I wish I could give 0 star. Horrible experience from start to finish. Every time I went for my appointment I was always on time and made me wait 45 min and sometimes even more. They had different nurse every single time which it was very uncomfortable and hard to explain everything all over to a new person. I went for 10 sessions and it took a year. I paid $8000 and I have not see any results.Worst decision I have made please don’t make my mistake and save your money and time go somewhere else. I WILL NOT RECOMMEND THIS PLACE TO ANYONE.

Je
Review №5

Everyone at Northbrook is excellent. They were welcoming, and made sure I felt comfortable, and all of my questions were answered. Nurse Cassandra is the absolute best. She is knowledgeable, professional, and fun. I highly recommend her services to anyone!

Je
Review №6

I had my first lazer hair removal treatment today, and was referred to this company by a friend. I felt very welcome when I came in and the team walked me through the process and set me up nicely. The nurse who worked with me was very supportive as I was apprehensive on the process and she made me feel comfortable! It was a great experience

Na
Review №7

Can I give more stars?! The staff at LaserAway are executional and the kindest people. The moment u walked in I felt welcomed and comfortable! The nurses are remarkable and know what they are doing. Nurse Jasmine is THE BEST and so kind. You truly can’t any better than LaserAway!!

Je
Review №8

It is an inviting environment. At Laser Hair in North Brook. Just as well the knowledgeable people; were able to explain and describe to me in detail about my procedure prior and during the process itself along with the equipment they use for the procedure. I would totally recommend Laser Hair to family and friends in the future.

Ry
Review №9

Highly recommend this location, I started off with tattoo removal with Nurse Chantal and let me tell you she is AMAZING! Nurse Chantal makes sure you are comfortable during the entire process (she stops to ask if I’m okay and if I need a break) she is gentle, kind, and attentive. Sumra is THAT GIRL! She sold me on doing hair removal and I will never pick up a razor again. Sumra is polite, always smiles, and just has such a positive vibe. Definitely check out this location and ask for these two beautiful ladies!

L
Review №10

Great experience overall, from the moment you walk in. Everybody is kind and welcoming. My aesthetician was very nice . I hope Laser Away opens a location in Northwest suburbs. Thank you!

Wi
Review №11

I recently had a Brazilian and underarm laser treatment at Laseraway-Northbrook and I couldn’t be happier with the experience. The staff were incredibly friendly especially Nurse Elise who made me comfortable throughout the process. The clinic was clean and professional. While it’s too soon to see the results, I’m confident in their services and looking forward to the next sessions. Highly recommend!

An
Review №12

Great service. I had nurse Jasmine who is the absolute best! Super friendly and gave me great and honest insights on products for hyperpigmentation. As a person of color, it’s important for me to have a nurse that’s knowledgeable about discoloration for brown skin and how certain laser settings can be detrimental for my skin. Jasmine knew just how to treat me! Also, we all know certain spots can be anxiety inducing, Jasmine is willing to go at your own pace. She’s just great. 😊

Ma
Review №13

I love LaserAway! Alexis and Irene at the front desk are so sweet and helpful. Chantal is the nurse I have been seeing and shes the best. She makes me feel comfortable and calm which is super helpful because I was nervous at first and didnt know what to expect. Everyone has been patient with me, and they have addressed every question and concern I had (and I feel like I had a lot). I am almost halfway through my treatment for laser hair removal and I am excited with the progress that I have seen so far. They all told me that I would be wondering why I didnt start doing this sooner and they were right!

An
Review №14

Casandra was excellent!! Very informative as was the rest of the staff. I will be seeing her for my next appt. My husband was a oh me and he was very pleased as well. Thank you!

Me
Review №15

I was somewhat initially disappointed is the outcome, I’m on my 4th appointment IT WAS GREAT I LOVE THE NEW RESULTS! All the girls are great you just need to make you find the right fit. Because each person seems to specialize in certain areas. But I would definitely recommend them!!!

Kr
Review №16

LOVE! Nurse Chantal made the whole experience a comfortable one! The laser hair removal treatment was fast and efficient. She really did a thorough job ensuring all areas were lasered especially the harder to reach places. The hydrofacial was refreshing and I could tell she really made sure to address those areas that are more congested than others. she put me at ease and addressed my concerns prior to my xeomin treatment! 10/10 recommend!

Ke
Review №17

Jasmine was fantastic! I am not great with needles, im a fainter (I know..put myself in the situation). But she was very understanding, providing me a fan, ice pack, and stress ball for during the procedure; as well as apple juice. Listened to what I wanted and reviewed my file from previous visit to fully understand. Everything was quick but didnt feel rushed at all. Receptionist offered me a promo to refill my bank prior to leaving which I didnt have time to discuss but she was willing to follow up with me on prior to sale ending this weekend. Overall fabulous expieriance, and for those of you wondering I did not faint . :)

Da
Review №18

I am extremely satisfied with the Potenza treatment I had done today on my face with Chantal. I’m excited to see the results in the upcoming weeks! Thank you Chantal!

Re
Review №19

Elise is wonderful! She took her time and was super gentle and careful. I have very sensitive skin and she allowed me to take breaks when needed. I am so happy I got to go to Elise And I am so happy with my results so far

Ma
Review №20

Staff and nurses are all so kind and patient! They make you feel so comfortable and understand how life changing this choice can be! They check in every step of the way and help quell any nerves that newbies might have! 10/10!

Le
Review №21

Everyone is so nice and the facility is beautiful. Nurse Casandra is so sweet and very informative. I will definitely be back for future treatments.

pa
Review №22

This was my first time at Laser Away and Elise made the experience so comfortable. Thank you so much for thoroughly answering all my questions and letting me leave with confidence! I really appreciated that you took your time and gave your expert opinion throughout. I will be back again !

Mi
Review №23

It was my first time at this location and it was such a pleasant experience. From front desk, to the nurses in the back. I highly recommend this location.Irene, Elise and Chantal made the experience great.

So
Review №24

My daughter & I had a wonderful experience at the Northbrook location yesterday! They are such a great team. Irene was so fun and kept us laughing. She helped us reschedule an appt after we messed up & went to the wrong location! 😆 The technicians (Jasmine & Chantel) were incredible, so patient & kind. Also very professional... They know what they are doing! You dont feel rushed or pressured at all! They make you feel at-home and are very accommodating. I would HIGHLY RECOMMEND to everyone! 10 out of 10!!!

Ai
Review №25

I love the Northbrook LA team!You can tell that everyone genuinely loves what they do. I am currently getting laser hair removal done with them. I honestly look forward to my appointments because of the fact that they make you feel so comfortable. Chantal and Jasmine are the best ❤️

Pr
Review №26

I’ve had 3 hydra facials and 3 microneedling sessions so far at laser away.Chantal is definitely the best nurse of all 🥰 andSumra will definitely help you getting the best deal 🥰

Da
Review №27

Had a wonderful experience today with Chantal, RN. She was very gentle and I left with no bruising! All nurses have been super great!

Da
Review №28

I was very nervous about my first laser session I’ve been wanting to do it for years , and the fear of the pain held me back.Chantal made feel at ease and described to the tee want kind of discomfort I may have.I am actually looking forward to my next sessions to finally achieve one of my personal goals

Ma
Review №29

I felt the nurse was very kind,helpful and patient. She also made sure I was comfortable and made my treatment worthwhile.

Le
Review №30

Im going here for a tattoo removal & my nurse Casandra was really nice & concerned about my pain. 😊 Very kind. The staff was very welcoming as I arrived as well. Although I have to drive almost an hour to get there its all worth it! 🤩

Ra
Review №31

All the ladies are fabulous…. gorgeous and absolutely wonderful service… definitely ‘will refer friends and family… northbrook branch is highly recommended..!!!

Ka
Review №32

Great service. Irene is wonderful very helpful and patient with all questions. The nurse Aline shes very skilled . Will be back again !

Cl
Review №33

Amazing service! The staff and Jasmine the nurse were great, very helpful and friendly. Highly recommend LaserAway!

Jo
Review №34

Ellie is amazing, is very attentive and kind , she gave me a lot of confidence when serving me , I’m very happy with her attention

Ja
Review №35

I love the affordability of your products. I get Botox and at other place is was much more expensive.Thanks for keeping me Young at an affordable price!Also I didn’t get any money off for my 5 star review. (As another review stated)I like the ladies who work here and I like the price for the Botox and Xemion. That’s it.

Ha
Review №36

Cassandra did an amazing job for me. The staff is always so friendly and accommodating. I love this place.

Si
Review №37

Honestly I am not impressed with whole experience , there was laser machine next to me making noice , two aestheticians talking to each other , one had to go twice outside because she is out of something , they didn’t inform me what are they doing, there music going on loud. I had hydrafacials at other place and expience was much better, she let me go just with sunscreen not even eye cream. Since I bought 6 pack I am stuck with it

Ar
Review №38

All the nurses are very friendly and lovely, they make you feel happy at every appointment, thank you girls for your great work.

Mo
Review №39

I love the results! Elise was amazing, she explained the procedure and answered all my questions. Highly highly recommend

Ru
Review №40

3 sessions in and already my underarms are completely hairless! 2 Sessions on the legs and I see a huge difference! All the nurses are super sweet! 5 🌟

Jo
Review №41

I just had a Thermage from Laser Away. Northbrook team are great. I can only say that Nurse Chantal delivers an excellent service, she made sure I’m comfortable and she explains how the process works in details, she’s very kind and friendly too. She’s the BEST! I would definitely recommend Chantal and Laser away to my friends and family.

Ri
Review №42

DO NOT GO TO ANY LASERAWAY’S. Don’t waste your money. All these good reviews are because they give you a good amount of money off your service for a 5 star review. I was told my hair would get thinner and I would have 70% less hair after 8-10 sessions for underarms and Brazilian. I have had absolutely NO change in the thickness or amount of hair I have. I wasted a couple grand and hours of my time just to talk to some nice ladies and be in pain with absolutely no change. They dont use the correct stuff to keep you coming back and thinking it’s just you that’s the problem when it’s them. They charge you a bunch of money just for lidocaine when you can get it OTC. Dermatologists do laser hair removal for so much cheaper and it actually works. Their advertising clearly works but don’t let the 5 star reviews fool you, everyone does it before the treatment. Just another brand taking your money and lying to you. Stay clear. Reach out to your dermatologist. I know Derek dermatology does it and the ladies there are much nicer and are licensed doctors or PAs who have been doing this for years! They also don’t give out money for good reviews. That should be a red flag for any business, pushing your customers to do a 5 star review for a lot of money off especially when they haven’t even gotten the service done at all or fully completed … take your business somewhere else ladies.

P
Review №43

Chantal was very nice & welcoming. We had the best conversations during my appointment which made me feel more comfortable. She’s amazing and detail-oriented. I would highly recommend her to anyone else doing laser hair removal. She’s the best! :)

Ro
Review №44

LaserAway is definitely one of my favorite places to go. The care,all the information and the hospitality is the best. Alexis and Irene are amazing..

M
Review №45

“My experience at Laser Away was disappointing and misleading. I was convinced to purchase a full body package, only to be consistently told that they were booked when I tried to schedule my sessions. Additionally, during my last appointment, I was surprised to find out that only my lower body was being treated, despite expecting a full body session. This resulted in multiple trips to the clinic to complete my treatments. The lack of transparency and inconvenience in scheduling left me feeling frustrated and dissatisfied with my experience.”

Hi
Review №46

Everyone at LaserAway Northbrook is absolutely phenomenal!! Chantal is very knowledgeable and professional. She explains everything and is detailed oriented. Truly the best. Definitely recommend LaserAway!

Na
Review №47

Jasmine was absolutely wonderful. I was very comfortable with her as she always check up on me and made sure I was okay. She did my laser hair removal treatment efficiently and it seems to be very effective as of right now. I’ve just finished my last session.

Am
Review №48

Laserway and my nurse chantle were fantastic! Very professional, caring accommodating, I highly recommend the Northbrook Laserway for all soa treatments. My nurse Elle was super supportive in the process and made sure I was comfortable throughout the procedure.

Jo
Review №49

I love this place! All the services Ive had Ive had in the same place with familiar faces. Scheduling is so simple and they get you in quick. Laser hair removal, Ive seen a huge difference in how often i need to shave and so little. Cool sculpting is magical, I had two sessions and each one reduced the fat visibly, I can wear tank tops now and be summer ready without trying! I couldnt be happier with my results . I could go on forever but simply put these services REALLY work and have given me confidence. Nurse Jasmine is so sweet and makes u feel comfortable. She remembers u genuinely and it makes for such a familiar atmosphere!

An
Review №50

Chantel is an an angel maybe why she’s a nurse, hardworking, efficient, knowledgable about her trade and I honestly appreciate how kind and personable she was, was a great experience as I always have at this location

De
Review №51

Dont go here. The positive reviews are all incentivized. They offer clients a $50 credit in exchange for a 5-star review. I purchased an 8-session package of laser hair removal for $3700 and the treatments were not effective. I was told I would have a guaranteed 70% hair reduction and that I would be given additional treatments free of charge if the treatments werent effective. These were lies they told me to get me to sign up and pay upfront. I barely got 35-40% hair reduction and fast forward a couple of months almost all of the hair has grown back. I had a hair growth assessment with one of the nurses at the end of my treatments and she was shocked at how little hair reduction I had had and management still refused to give me the additional treatments they had promised. I complained to corporate (who are just as useless) and the rep blatantly lied and told me that the nurse who did my assessment raved about my results and said I had indeed had a 70% hair reduction. They are all money-hungry crooks that dont care about their clients. The nurses here are also all sub-par. Go to a privately owned med-spa with a physician on-site for treatments like this.

Do
Review №52

Immediately walking into the office I felt a sense of comfort. Once I set down, all that comfort disappeared due to me having doubt that I would enjoy the treatment. But yet again, staff at front desk made all those worries disappear once they assured me the process isn’t the best feeling in the world, but rest assured me that I will be made to feel comfortable once the process started. That alone made me smile. They did not disappoint. They were completely honest with me. That made my day. Nurse Casandra made the process that much better once I got to the room. The treatment is fast, and you are made to feel at ease the entire way. I’m so looking forward to the next phase in this amazing journey to remove my hand tattoos. Thank you all at LaserAway 😊

Be
Review №53

I’ve had about seven sessions of laser hair removal here and I’m almost done with my Brazilian area. The environment is very clean. Everyone is super friendly and accommodating, not to mention, LaserAway is one of the cheapest and best services in the Chicago area. They know just the right amount of laser to use for each session, especially for people with a little bit more melanin, such as myself. 15/10 experience!!!

Re
Review №54

Amazing! They have the nicest staff. So helpful and friendly. Nurse Ellie is the best. She explained the entire procedure and made sure I was completely comfortable before starting. Even throughout the treatment she would stop and make sure I was ok. All-in-all 10/10

Ya
Review №55

I love the Northbrook Laseraway location! I went today hoping for a little me time and pampering and loved my nurse Chantal! I was in for a session of clear and brilliant. She was so precise and her patience and positive vibe made the sometimes spicy treatment not feel so bad. Totally worth it though! I highly recommend this treatment it has done wonders for the texture of my skin! I get compliments alllll the time. Thank you Chantal and all of the amazing ladies at Laser away!

Al
Review №56

The Northbrook location is great! All of the nurses are great. Casandra is really great. She made suggestions based on my hair growth at this point and focused on areas that to me werent progressing as much as others. Everyone who works there is very professional. They also were very accommodating with scheduling.

Vi
Review №57

Laser Away has a gorgeous and comfortable atmosphere! They have great hours, make scheduling super easy and quick to get in, they have great promotions and prices. Kelly has helped me schedule and reschedule over email multiple times, and it’s been like talking to a friend! My appointment was quick but not rushed. My injector, Casandra, answered all of my questions and curious-ness regarding where I should inject Xeomin, what she would recommend, she was super patient and gave me the best consultation right before…and stunning results a few weeks later! I’m going in for a touch up and I’m so grateful for this team!

St
Review №58

Saw Nurse Tamar today. She is so knowledgeable and friendly. I saw her for kaser hair removal. Nurse Tamar made sure I was comfortable and at ease during the procedure. Thank you Nurse Tamar and Laseraway Northbrook.

Om
Review №59

Nurse Cassandra was very helpful during my treatment! She kept checking on me and ensuring I felt comfortable. I cant wait to get my second treatment done!

Ch
Review №60

Laser Away in Northbrook has been great and I would highly recommend it to anyone considering laser hair removal. The front desk associates and nurses were kind and answered all the questions I had for them. I am a little over half way done with my treatments and my progress is coming along nicely. Each appointment I have has been a pleasant experience.

Am
Review №61

Chantal is the best ❤️ so sweet and always takes her time.

Bl
Review №62

Great location, friendly and helpful staff. Nurse Ellie is the absolute best. She is thorough, considerate, and thoughtful throughout and after the procedure. I’d get all my treatments from her if I could, though all the nurses are very nice.

Ag
Review №63

Love my new look, Chantal was amazing, professional and knowledgeable!Thank you!

Sa
Review №64

Northbrook, IL Laser away is awesome.Great staff, I love to go there and my treatment.Nurse Cassandra is so friendly and professional.If you are looking for Laser hair removal, you should go there.My results are awesome, no hair in the body, and almost done with the face.Thank you so much Nurse Cassandra. 💓

Ma
Review №65

After a terrible experience at a different laser place I stumbled upon laser away. I expressed to them my concerns, everything that I was unhappy about with the previous place and from the first phone call, to the front desk ladies, and then my laser tech Jasmine I felt nothing but attention to my concerns, reassurance, and they also gave me tons of knowledge on laser hair removal. I learned a lot of things that the previous place never explained to me! Nonetheless, I am more than grateful and so excited for my journey here! My first session was great! Jasmine was so kind, great conversation, answered all my questions, checked to make sure I was ok throughout the entire appt and also taught me some facts on laser hair removal! This place is outstanding and I will be recommending to everyone I know!!!

Wa
Review №66

Elise was so sweet. It was the first time I was meeting her but if felt like I’ve known her for a long time. Very friendly, gentle and professional.

Re
Review №67

Everyone so nice and knowledgeable They have so many services to offer and take the time to explain about them. Great place!

Na
Review №68

Everyone is so nice and friendly. The nurse was also super nice and made my experience better. She asked me if I was fine when she would finish doing treatment on one of the areas. She also explained the after care so I would understand.

An
Review №69

Best experience Ive had at a place like this. The front desk and nurse practioner Stephanie were both so friendly. I am also absolutely loving the results of my lips. Definitely recommend!

Ma
Review №70

Love this place! Clean environment, super friendly and skilled employees and great selection of services under one roof. New to this level of self care and so glad to be experiencing it at Laser Away!

De
Review №71

I’m very impressed with Laser Away in Glenview. The staff at the reception desk are welcoming, helpful and easy going. They set and change appointments with polite ease. Nurse Jazzy, my hair removal technician is fabulous! She asks how I’m feeling about my progress, listens to what I say and works to help me make more progress. I’ve had 8 of 10 treatments and I’m very happy with the process and my progress. Thanks to everyone at Laser Away!

Ad
Review №72

About a year ago I was referred to Laser Away for the hair removal treatments.. However, I discovered there are so many more amazing services they offer! The Hydrafacials and Clear and Brilliant are two of my faves! Laser Away has helped me improve my skin fitness and I always feel so much more confident when I leave a session. Some services can be pricey, but I know my money is well spent. They also have an incredible topical line! (The Vitamin C is my savior) At the Northbrook location, you can always count on a friendly, supportive and knowledgeable staff. This is a place where I feel welcomed and will continue to trust with my overall skin health ☺️

Be
Review №73

My 5th session for Brazilian and underarm hair removal was not as I expected it to be.. I couldn’t tolerate the pain even after putting numbing cream. Same thing with clear and brilliant. Especially “clear and brilliant! Maybe because I was being attended to by someone different! The other nurse was okay too, I just don’t know why I couldn’t relax. I had to ask for my usual “plug”… Nurse Ellie!..and am glad I did because we managed to go through with the procedure. Like always, she was super nice and made sure I was comfortable enough to proceed. Thanks LaserAway Northbrook! Keep up with your amazing work!!

Ly
Review №74

Today was my second laser appt and the experience from start to finish has been fabulous. Everyone on the team has been so kind, informative, and has made the process a breeze. I was able to see results a week after my first treatment and was blown away that it was only going to get better from here on out. Highly recommend!

zo
Review №75

Jasmine was great. explain what she was doing. I am very pleased with her service. excellent customer service I definitely wanna see her again.♥️

ly
Review №76

Jasmine is wonderful, professional, and friendly, She is skilled and I am super pleased with the results of my procedure with her:) Thank you Jasmine!🙌🥰

El
Review №77

Always love the Northbrook team! So knowledgeable and talented. Nurse Cassandra does terrific work and is so sensitive to her patient’s comfort throughout procedures.

Su
Review №78

As a super anxious person, I was nervous coming in but the 3 friendly receptionist (including my nurse Lauren) assured me of what exactly I would experience. It was quick and painless! Im hopeful to see results the remaining next sessions and super interested in trying out other procedures they have to offer.

Em
Review №79

I love love love this place the staff is wonderful and Jasmine does a wonderful job shes very careful, and gentle, great job Jasmine!!!

Jo
Review №80

Had my first laser hair removal treatment with Nurse Jazzy and she was great! She ensured I was comfortable and tolerating my first treatment. The staff member at the reception desk was also amazing! Did well at explaining the process.

Tr
Review №81

Services are always great here! Clinic is clean. Front desk ladies are awesome especially with their knowledge on the products! Nurse Casandra was very friendly and professional. She was also very thorough!

Sa
Review №82

Loved Elli, and the whole staff. Thank you for taking care of me.

A
Review №83

After seeing a plastic surgeon for botox treatments for many years, I was reluctant to try someplace new. Immediately after walking into LaserAway, I knew I was in good hands! Alexis was wonderful with helping to schedule my appointment, and she is so kind and welcoming. Nurse Ashley was great and she made me comfortable and well-cared for. Looking forward to my next appointment!

Jo
Review №84

Nurse Jazzy was very friendly, caring and accommodating. She made sure I’m doing ok and very attentive to the level of comfort. Staff are very pleasant too. So excited to continue my laser journey with this location!

Va
Review №85

I’m so happy I found laser away and words can’t express how happy I am with my results. Stephanie is very talented and will slay with your Botox and lip fillers those are the two things I got done. I won’t let anyone else do my lips besides her that’s how good she is. I’ve gotten them done 2 times prior at other places and it was a was of money and very disappointed. Stephane was nice, knowledgeable, knowledgeable in her work and also will inform you what she will be doing to achieve your goals.

Ja
Review №86

Fantastic, skilled, and friendly staff. Answered all my questions thoroughly and with kindness. First time receiving the services they offer. I Will most definitely be going back. Highly recommend!

Ly
Review №87

Nurse Jasmine was excellent and she was so nice and professional!! I had a great experience!!! She took her time and was very patient and understanding!

th
Review №88

This place is such a scam. They over charge for laser hair removal and try to convince you to get a loan. I declined this option as I thought it was crazy to get a $4,000 for laser and the following day I got a hit on my credit report! They told me it was a “soft” check even though I had declined. I contacted Experian to file a complaint and they were found misleading and that in fact it would be a “hard” hit on my credit. Luckily Experian took it off my credit report and told them they should not be misleading people and making credit checks without consent. I’m so glad I did not get any services from them. Stay far away. I promise laser hair removal does not cost $4000. I got it elsewhere for much cheaper and very effective

Ja
Review №89

Nurse Elise is a thorough professional well trained, does her job paying attention to detailing , great place and fabulous people

Kr
Review №90

From the moment you walk in the door you are met with a friendly and welcoming environment. Nurse Casandra was professional and knowledgeable. Great service all around! I’ve been to other Laseraway locations and the Northbrook one is my favorite!

Kr
Review №91

About to finish my laser hair removal treatment for my face. I have a few sessions left; I already forgot what treatment Im on. But, what I can say about this place is that it is so welcoming. The workers here reassure you about the treatments you are interested in and what questions you may have regarding them. If anyone is interested in laser hair removal, this is the company and location to do so. :D

Li
Review №92

Jasmine was great! She answers all your questions, makes you feel comfortable, and it’s over before you know it. Why have I waited so long to do this??

Ma
Review №93

It was my first laser hair removal treatment and Nurse Ellie was knowledgeable and informative during the visit. She was able to answer all of my questions. She made my experience smooth and easy. I can’t wait to complete all my treatments.

Ly
Review №94

On my fourth Clear & Brilliant session. I was scared of doing the highest level setting, but with the strong numbing cream, I was able to do it with ease. Staff is very attentive, friendly and approachable.

Be
Review №95

The staff and technicians at Laser Away are knowledgeable, caring and so friendly! They take time to answer my questions and make sure I’m comfortable at all times during my treatments. I highly recommend this stellar business!

St
Review №96

First of all, Nurse Ellie was 10/10! She is very professional and goes above and beyond to make you feel very comfortable. This is my 5th session with Laser Away for the Clear and Brilliant laser treatment. My skin has never felt so soft and smooth with this treatment. I hardly get any breakouts anymore. There literally is not a lot of down time and I can go back to work the next day without feeling the need to hide my face. These ladies are the best at keeping you feeling confidently flawless.

Sa
Review №97

Laseraway will just hand you from nurse to nurse during your treatments. The first question each new nurse will ask will be “what are your goals?” They never look at charts or do any preparation for the session. Same generic 30 seconds of asking things they should have been prepared for. When I challenged them on results they change the subject to another treatment or additional sessions. This is a chain franchise with people who don’t care about your results (just selling you more services for more $$$). Find a business that will care for your results and a nurse that will work with you from beginning to end. All the good reviews on here are incentivized, they pay customers for them.

Sa
Review №98

I totally love how Cassandra handled everything with care! She was awesome during the whole upper body session… she listened to all my requests patiently and made sure she did the session with a lot of precision !!Thanks !!

Sa
Review №99

Ive had nothing but positive experiences with LaserAway. I am naturally a hairy woman and it gave me a lot of embarrassment - I hated shaving as I got intense ingrown hairs. After about 6 sessions my hair is mostly gone and Im so happy with the results. The staff is wonderful, Ive genuinly loved all the clinitions who have worked on me (even giving the woman today a hug when our session was done). Its painful, but they do their best to warn you and take breaks if you need them. I would highly recommend.

Ca
Review №100

I had a great experience at Laserway in Northbrook. I got treated for hair removal for under arms legs and bikini area. The nurse Cassandra was not only professional, but funny and personal. I look forward to seeing her on my next visit!

Br
Review №101

Nurse Elise made the painful process less painful. The environment was calming and all of the employers were profesdional and courteous.

Mo
Review №102

Ellie is great! She makes sure you feel comfortable and at ease during each session. Would highly recommend her and others to get laser hair removal from laser away. Great experience. Staff is very friendly.

al
Review №103

I did cool sculpting with Ashley. She is amazing, very kind and detail oriented to ensure the applicator fits correctly and is administered correctly. Likewise, she answers all my questions and makes sure I am comfortable with the whole process. The girls that work at the reception are also very helpful with scheduling and rescheduling my appointments when I need it and informative about All their offerings and highlights promotions as they come up.

Ca
Review №104

Amazing treatment by nurse Chantal!She was thorough and knew what I needed. Excellent job!!

St
Review №105

Now that I am addicted to neurotoxin Im glad I found my spot! Just saw nurse Lauren W. She is so good and knowledgeable. I hope to be getting other procedures asap. I will miss her since shes going to Naperville location. Very happy with my new smooth forehead. Love the whole staff at Northbrook!

Je
Review №106

Delightful contact with staff from the time of inquiry of treatment, to check out. I believe treatment providers are well trained & knowledgeable for their area of expertise. I am already seeing results & am quite happy with my experience at Laser Away Northbrook. I will definitely be a returning customer.

Ha
Review №107

So happy with my results!! Nurse Elizabeth is very friendly and informative of the whole process. She is awesome. Highly recommended!

Ha
Review №108

Sumra was so helpful and responsive in setting up my appointment and answering all of my questions. I really appreciate that Nurse Stephanie did not try to upsell me at all and understood that I wanted a natural look with Xeomin. This felt like a very reputable business and Ill definitely return.

zo
Review №109

My experience was great. Nurse Casandra did a great job on my laser. One of the best there! The front desk staff was nice and extremely helpful. Thank you!!

Ca
Review №110

I absolutely adore this place and all of the nurses here. Fantastic people, fantastic results. Honestly couldn’t ask for any more!I drive 45 min to get here from home and I would still do it if it was 90 min.I do C+B, IPL, LHR, fillers, and Botox here and they have all been amazing.

Ma
Review №111

Elise and Chantel are both great nurses!

Ch
Review №112

Staff were all friendly, place is very comforting. When it comes to my hair laser removal for 1st session after 2 weeks my hair growth in underarm is 50%, I am really surprised .I also have bikini hair removal and lower leg and can see result for hair growth less than 40%. My second session were done today and I can’t wait to see more progress. Take note it’s only 1st session with great result. I will be posting photos soon.Thank you Laseraway family. Nurse Nabila very professional and approachable when doing my laser and Sumra thank you for all the information you also give me especially for showing me the before and after photo!

Br
Review №113

Had an appointment with Ashley today. Being in the beauty industry, the first thing I noticed was how clean the facility was. Major points. Ashley greeted me promptly and had a very thorough consultation with me before starting out service. She was extremely personable and made me feel so comfortable. Conversation was effortless. As far as the service goes, it went by super fast and to my surprise the pain was a minimum. I will most definitely be back to see Ashley in another 6 weeks.

Un
Review №114

Elise did really good service the way she did very perfect nd 10/10

Ya
Review №115

My experience has been absolutely amazing at the Northbrook location! From the staff up front to the staff in the back! I’m so happy with my results so far and I’m not even finished with treatment! I highly recommend anyone who is thinking of getting laser, DO IT!! You will not regret it!!!

Co
Review №116

After my first two sessions at the River North location, I was able to go closer to home in Northbrook. Stephanie L did my third treatment today and she was wonderful!! Very personable, informative, quick and she made sure I wasnt uncomfortable. Im always impressed by how clean and modern the LaserAway salons are. I cant wait to see my results once I finish my full treatment package.

Zl
Review №117

I really like how nurse Ellie works, she is very attentive and always explains every step she takes, she lets you know when the procedure starts, she explains about the procedure. So she is one of my favorite nurses, I like to make an appointment only with her

Pa
Review №118

I have been using services at laseraway since past 2 years for laser hair removal and I am utterly satisfied with all my treatments and care information. Have been to the Chicago location and Northbrook, both have very experienced staff and always willing to help with all the concerns.

Sa
Review №119

Came back after awhile, everyone is so nice and had a great experience! Facility is clean. Nurse Stephanie is the best!! Easy 5 stars

Su
Review №120

Elise was amazing. She rubbed in the numbing medicine before the procedure and it numbed the skin more. It was all most painless.

ej
Review №121

They were friendly and knowledgeable from the get go. Alexis at the front desk answered all my questions and reassured me about the low level of pain. Ashley performed the hair removal service of the bikini area. She was also experienced and knowledgeable, answering all questions and performing the service expertly. The pain was Very minimal - way LESS painful than any bikini wax Ive ever had and it took only minutes. I have about 7 more sessions but now I know how it works and look forward to removing this hair permanently! Great service and business.

JA
Review №122

I am very impressed with the work Kelly F put in, to get my package set up and she was so helpful and understanding. I was able to get everything booked and scheduled my appointment for the next two months so easily, with a free goodie thrown in. Can’t wait to get my facial done.

Al
Review №123

The office is very clean and comfortable. The service I received was great, everyone was able to answer my question and they have great specials for the services I needed (laser hair removal) this was my first time and it didn’t hurt at all ! I can’t wait to see the results.

La
Review №124

Cool sculpting is amazing! Laser Away is a great facility with super sweet nurses… they take the time to answer each and every question you have. Highly recommended.

ma
Review №125

Had a clear and brilliant facial this morning with Cassandra. She did a great job of explaining the procedure, post care and expectations. Would highly recommend LaserAway

Ma
Review №126

I came in today for my first session feeling uneasy but everyone was so helpful and kind! They answered all of my questions and the procedure itself was not that painful 🥰everyone went out of their way to make me feel comfortable, I can’t wait to come back and possibly get other procedures done too! ❤️

sa
Review №127

Juat had my first treatment done. I worked with Kelly. F to get my package and put me in. She is so helpful and knowledgeable. Everyone in this place was so friendly and supportive.

Ma
Review №128

The Northbrook laser away is a great place for Botox services. Nurse Lauren W. Is extremely knowledgeable and professional and the space is always spotless. Definitely recommend them. Great results.

Ma
Review №129

I had a great experience at laseraway & the nurse was very helpful. She explained everything very thoroughly & helped create a comfortable environment for laser hair removal.

Le
Review №130

Very clean and professional business. Each technician helped make me feel comfortable. I prefer the cold laser they use. Very effective and not painful at all.

Ya
Review №131

The visit was great. I messed up the time and came an hour early. Although the ladies were able to still assist and take me for the procedure. Im very grateful for working with me on that as I drove 50 min to the place.

Ay
Review №132

Everyone here is so helpful and nice. They explain everything very well and show real examples and results. had the pleasure of getting laser hair removal done by Jezmine, she was very attentive and understanding. She does a superb job of talking through what shes doing and making sure Im comfortable. Also, got great info regarding their facials and results from Sumra, I hope to schedule a facial with them soon too . Just overall a very well maintained and pleseant experience.

Ki
Review №133

Amazing experience here...clear and brilliant pair with hydeofacial has amazing deals right now ❤️ 🧡 💛

Sh
Review №134

Nurse Nabila was great made me totally comfortable. Location was bright, clean and cheerful. Front staff was warm and very accommodating! Total recommend!

Sa
Review №135

Best service and great customer experience!! I had hair removal treatment and staff is friendly and very patience through whole process. I lost almost 95% of hair. Painless treatment.

Ni
Review №136

Today my nurse was Jazzy for my under arm hair removal. This is my 3rd appointment. She explained me the procedure before my treatment. She was fast and easy.

Ye
Review №137

The nurse was kind and detail-oriented. She also made sure that I didnt get burned. I highly recommend Layser Away!

Fe
Review №138

Service was great and the treatment itself was smooth and painless. Provider is very knowledgeable and they definitely use the best laser devices here! Highly recommended!

An
Review №139

The staff here is so friendly and helpful! Ellie did my laser and injections. She was very knowledgeable and made me feel comfortable with some first time services.

Si
Review №140

I have been going there for months and I can she the results. I had wonderful experience at LaserAway with Casandra she is pro what she does and she gives her 100% and I it was my last appointment do she took her time and made sure it that she got covered everything!!!

Na
Review №141

I did not have a positive experience. Different nurse every time and settings werent adjusted properly. No hair loss result

Un
Review №142

It was a great experience with the staff Zena and the nurse Stephanie. 10/10 to both, would recommend to everyone to go in and get their treatments done 😊

St
Review №143

Everyone was super nice and sweet! let me know the procedure prior to it and walked me through it. Took me in consideration and asked whenever i needed a break. over all experience was great, can’t wait to come back!

Ni
Review №144

Jasmine was amazing and accommodated my needs.

St
Review №145

The complete staff is so friendly I really love it.... it was my first time getting brazilian laser hair removal I was ashame but Ellie made me feel so comfortable, I trully appreciate that. It was very professional. Loving Laseraway!!!

Ja
Review №146

Had the first clear and brilliant treatment. Very minimal discomfort from the laser. The entire staff was helpful and informative every step. Very professional. Looking forward to results after the next 5 treatments.

Al
Review №147

Great staff! So helpful and so patient with all my questions. Helped me find the package that was best for me.The treatment was quick and almost painless (haha)So excited to continue my laser journey with this location!

Mi
Review №148

The service at Northbrook LaserAway is always amazing ! Nurse Stephanie was a 10/10! The nurses and staff are all very friendly and knowledgeable! If you are looking for a place that knows what they are doing this is the place.

Je
Review №149

Casandra was amazing. Very comforting and gentle. It was very quick and Precise. I know she got every unwanted hair.

Az
Review №150

Had underarm, viking done and now doing lip and chin. Loved every session and the results you get about 80-90% goneI had 3 maintenance for the vikiny on the side too. Nice please everyone has been really nice

Er
Review №151

I’ve been going to Laseraway for a 2 years now. Such a great establishment. Pricing is competitive and customer service is fantastic. Ask to nurse Steph, she’s the best!

la
Review №152

The women here are absolutely wonderful! Cassandra and Alexis are very informative and helped me find the exact skincare I was looking for ❤️

Af
Review №153

Amazing experience. Very professional. Helpful.

So
Review №154

The staff is very friendly, the rooms and all areas are very clean and the nurse Stephanie who does my treatment is Amazing!!! Money well spent for sure! I will continue to come here 100%!!

Ca
Review №155

Love Laseraway Northbrook! They always go above an d beyond to make me feel like a special guest. Plus on top of all the ladies being faboulous that work there, they have parking! Which I will make the drive there just because then I dont have to hunt for parking for 10 mins like downtown :-)

Na
Review №156

The results came in after the first few sessions and the staff are so kind. Everyone makes you feel welcome and safe. It’s definitely worth it, it just requires patience.

D
Review №157

Staff is always great! Services are working! No complaints.

Li
Review №158

I was so nervous to go in but as soon as I walked in all the ladies greeted me and made me feel so welcomed, Ana made me feel so comfortable and explained the process of Botox so well since it was my first time! definitely recommend coming here! I will be a returning customer

yo
Review №159

The staff is very friendly. The laser hair removal is actually not painful. They try to make you feel calm and comfortable as much posssible. Highly recommend.

Bh
Review №160

I had no prior knowledge of how laser removal works and was nervous it would have adverse side effects. But on my first appointment, everyone was welcoming and I felt comfortable. I was no longer nervous afterwards and had no pain during the treatment. I have no side effects so far.

Ni
Review №161

LaserAway is a 10 out of 10! They are professional, have all the best technology and staff, and truly care about their patients. I highly recommend them for any services they offer!

Ja
Review №162

Love the staff! Everyone is extremely flexible, kind and professional. 10/10 recommend this location!

Mi
Review №163

Laseraway is the best ! Nurse Ellie is such a professional and she makes laser hair removal treatments so smooth.10/10 hands down !

ch
Review №164

I went in for my usual laser treatment and saw nurse Chantel. Highly recommend her. Always 10/10 service at the Northbrook location!

Da
Review №165

Tamar made my laser hair removal appt comfortable and was very thorough. Highly recommended!! Even after my first two appointments for removal my hair is barely there. Amazing results, even early on!

El
Review №166

The staff and technicians are always kind and helpful. The results I got from my treatments are life changing. I recommend 10/10

Sa
Review №167

I had tattoo appointment here at Northbrook. I really happy because its very close to my place. The staff are friendly, the rooms are clean and a lots of parking spots. I used to get service in the city but it was so crowded from people and traffic.

Ir
Review №168

Love this place, nurses and staff are always friendly and helpful!! Cassandra answered all my questions and concerns about the best treatments for me.

Gu
Review №169

Chantel is soo helpful and its just a different vibe when you go to laseraway everyone is soo joyful.

Sa
Review №170

Nurse Casandra made this process so easy and comforting! First time getting Botox and won’t be my last.

An
Review №171

I love the results from my laser hair removal! Laser Away makes the booking process and treatment process so smooth.

Mo
Review №172

Love the results of my laser hair treatments!! I especially appreciate the fun and welcoming staff at the Northbrook, IL location who make the experience inviting and seamless! thank you!!

Al
Review №173

Had my first tattoo removal treatment with nurse Cassandra this morning and honestly couldn’t have gone better!! Clean and very professional environment, Highly recommended

St
Review №174

They provide the best service ever! I could not be happier with them🩷

Ca
Review №175

The ladies here are so kind and welcoming! They are also extremely knowledgeable. I highly recommend this facility!

Al
Review №176

Jasmine was awesome, very friendly and professional.. she was all the time making sure I was ok....

Ai
Review №177

She’s an amazing nurse love the way she does her job professionally very friendly💝

Ta
Review №178

I got 10 treatments and I paid almost $8,000, but I got pretty much no results. I am trying talk to them they want to pay more that’s mean you will spend $10,000 but 00 results

Ru
Review №179

I worked with Kelly F to get my package set up and she was so sweet and helpful. I was able to get everything purchased and booked so easily, with a few goodies thrown in. Can’t recommend enough!

Re
Review №180

Friendly - Professional, polite, knowledgeable - can relate and explain treatment- caring - provides comfort and reassurance - willing to answer your questions if concern or nervous!!!

Ke
Review №181

Ellie is the best. Laser treatments removing all my unwanted hair. So happy with the results so far.

Sh
Review №182

The Laser Away staff is amazing. They helped explain each step of my appointment so that I wouldn’t be nervous.

Je
Review №183

Service was great! Staff was very helpful explaining the process. I look forward to more treatments.

Am
Review №184

This only reflects the sales tactics that LaserAway uses to sign people up for bundles, and NOT an actual service.The sales person/people that they use to call you for consultations rush through all of the info, and then wrap you into signing up for services that you can’t get refunds for.The person DID NOT go over that you can’t REFUND ANY OF THE PACKAGES/BUNDLES.I will not use or go to LaserAway for any services with the way they handle business. AND good luck trying to get anyone to contact you besides for the sales person that signed you up for that package. NOPE, do not want to talk to that salesperson.

Ma
Review №185

Went to LaserAway and nurse Cassandra was very nice, she explain what was the process and what to expect at every step. Will go back for sure!

Al
Review №186

Staff is always friendly. Laser hair removal has been a life saver, thank you to the team for your wonderful care!

Da
Review №187

They are so attentive and precise with Botox and laser hair treatment. They also make you feel so comfortable with the services.

Co
Review №188

Nurse Jasmine is so precise and sweet 🥰 I absolutely love my visits here!

La
Review №189

So friendly. Very helpful. I have had 3 different types of treatments and am happy with all of them.

Po
Review №190

My nurse Cassandra was great and informative

Hi
Review №191

Cassandra the nurse did an amazing job, she explained to me what she was doing and what it was the best for me, thank you Cassandra!!

Pa
Review №192

Had my first experience with xeomin today!Went great, no discomfort and Casandra was sweet :)

Sf
Review №193

Had a great experience staff is very professional and nice. The place is very nice and clean.Sumra was so helpful she answered all my questions very professionally ,and Jezmine was very good took her time and made sure I was comfortable. I highly recommend the place.

an
Review №194

I felt very comfortable while I was getting the laser hair removal. Very friendly staff. They explain everything pretty clear. I recommend this place.

Gh
Review №195

Had a wonderful experience! The staff was very professional and welcoming. Explained the procedure very thoroughly.

Ar
Review №196

Luv the experience so far. Easy to sign up and get started. Friendly nurse and the frontdesk staff

Sa
Review №197

LA in Northbrook is a great facility. The technicians and staff are very friendly and professional. The facility/decor is crisp and clean. I highly recommend visiting.

Sr
Review №198

Yes this particular locatio i visited several time they no there profesion frendly and very polayt

Bi
Review №199

Jasmine provided a wonderful clear & brilliant facial and laser experience!

Information
30 Photos
199 Comments
4.8 Rating
  • Address:1036 Willow Rd G, Northbrook, IL 60062, United States
  • Site:https://www.laseraway.com/locations/il/chicago-northbrook/
  • Phone:+1 847-957-9000
Categories
  • Tattoo removal service
Working hours
  • Monday:10 AM–8 PM
  • Tuesday:10 AM–6 PM
  • Wednesday:10 AM–6 PM
  • Thursday:10 AM–8 PM
  • Friday:10 AM–6 PM
  • Saturday:10 AM–6 PM
  • Sunday:10 AM–6 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
Similar organizations
  • No similar organizations found.