Nuclear Tattoo Medical Supply, Inc.

11808 Burke St, Santa Fe Springs, CA 90670, United States
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Nuclear Tattoo Medical Supply, Inc.
Comments
Ba
Review №1

My tattoo power supply broke down after 2 days of working as a guest artist,so i needed to order a new one as soon as i can.The amazing theme get it done after 1,5 days,so i only missed 1 day at work.They were really nice and super fast.Thank you !!

Am
Review №2

Nuclear is the best tattoo supply!! They always have everything i need at the best prices!! I will not go anywhere else!!

Ma
Review №3

Knowledgeable and great deals. Recommend you come see them at Villian Arts!

Br
Review №4

I messed up my own order the other day, and these guys came thru with the deal! I didn’t notice there was a buy 6 get 4 free and their team did the thinking for me, I really appreciate the honest work you guys do, been ordering since 2016, won’t be stopping anytime soon, always try and let my fellow artists about you guys. Thanks again! Amazing service everytime!

Jo
Review №5

Best supply store in town. They have a wide variety of products with the best deals. The drivers are always friendly and informative. Never had an issue with them and they have good prices.

St
Review №6

Pretty sure the only place I can buy Kwadron where I can get a deal on them. Fast shipping and have never missed an order. Never had a problem. Reliable

Ro
Review №7

Been going there for years. I sure do wish they had Military Discount besides that they have all the necessities to restock your equipment and supplies

Al
Review №8

Love this place. Always recommend Nuclear. Bill always takes care of our supply needs when we text him. Any issues Ive ever had Nuclear has taken care of it, from bad machines to papa equipment. Always stocked on our needle brand. . Thank you for your service. .

Es
Review №9

Noticed a lot of reviews and thought I would provide my experience. I purchase my items in store. I have no experience online shopping with them. They have a lot of items on hand. I have purchased a battery set, axys tattoo pen and inks. No issues with them and good prices. They have always answered my questions in person and on the phone promptly. Honestly nothing bad to say and have had good experience buying here.

Ab
Review №10

I ordered a bishop wand, some cartridges, and a battery pack online and decided to pick it up on Monday since I ordered late Saturday. While I was waiting I decided to look at some reviews and I saw some bad reviews so I got a little scared. Monday came and I called to verify everything was good. The lady that answered was really helpful and told me I could pick up anytime from open till 5pm. I pulled up and they asked for my ID and my confirmation. That was it and that was that. I got all my stuff and Im happy. They kept it straight business and I appreciate that. That bishop wand is really good!!!

Lu
Review №11

Mixed feelings after doing more research, the clerk was friendly but I mentioned I was new to tattooing and needed a little help he sold me all the expensive items to tattoo on fake skin. Now I know I didn’t need the most expensive items lol but I will be saving those items when I start on human skin, just a bit bothered that I spent a lot so fast in an early stage. I was almost discouraged to even pursue this expensive path. But I have come to terms with not everyone will help you but will try to extract what they can for their benefit. Not mad but that guy got me lol

Ju
Review №12

Easy to work with. Great prices.

mo
Review №13

Never, ever place an order from this company! I had placed several orders over a few years and I was satisfied. However, most recently my order was held, they charged my bank but did not ship. They refused to send my stuff that they’d been paid for until I submitted a picture of me holding my ID and my credit card. This I feel is insane and possibly illegal. I had ordered in the past, nothing had changed, not my shop info, not my billing address, only my credit card was different. I feel as a customer I should be treated better, I am a professional business owner and my time is valuable. I will not be placing any more orders from this company. I advise that you not waste your time, and pick a more professionally run company. Do not shop nuclear tattoo supply.

Br
Review №14

I ordered a Cat Power 1 in 2014. This company delivered the unit in a van. He said that it’s indestructible unless water gets in it. He told me that I bought the one that was under a diesel tire which wasn’t to funny. It worked good, but the light on the power button started to flicker. So I asked for a new one. It was replaced but this time with authenticity (a little slip that has signature and numbers). It came with an authenticity this time with purchase. I didn’t like how I was accused of stealing something when I asked the guy to review the recorded camera. Really all of that was minor. What I am upset about is that the unit doesn’t power a Cheyenne thunder with a start up cable. So it’s broken but it still works with coils and other rotaries. I called Friday to see if I can get it fixed. I know it’s well outside of the warranty so I’ll have to send it out of the country and that was never cheap. I’m upset at this company because they never got back with me and made it seem like they probably couldn’t but can get the unit to sell installed of help when it is broken. The attitude from customer service was bad. I learned that a power supply can still work but be broke and my pockets started to get that way until I discontinued use. Clients coming back left and right. I would like to get it fixed.

Na
Review №15

Purchased a papa pen from them, it didn’t work. Took it back to them to have them get it fixed 2 months ago. Still no machine, been told one thing then another about where my machine is. They refuse to just send back the broken machine since they won’t repair it. So all in all I am out $600 and don’t even have a broken papa pen to show for it. The worst part is I have done business with this company for years to be treated like this and have my property stolen.

At
Review №16

I am surprised at some of the reviews! I am a wholesale customer in Atlanta, Georgia. Charity and Alvin have taken great care of my orders and communication is always there. Being that we are in a pandemic, Nuclear Tattoo Supply works hard and are efficient with orders.. Also, I have no problem with their prices! I rather pay their prices, than cheaper prices for bad customer service. I love this team.

em
Review №17

I have been ordering supplies online for years. They always ship the same day and have great customer service. Highly recommend.

ti
Review №18

Nuclear Tattoo Supply, PLEASE make this right!Literally one of the worst customer service departments that Ive ever dealt with. Accidents and mistakes happen, but it is a nightmare to have it corrected.I ordered 50 tubes and when they arrived 19 seals were broken (nearly half...). Okay, it happens. Their solution was to send me a free box on my next order. I explained that I just made an order and would not need to make another one for a while, but I did need those tubes. No. They would not just send me a new box. I assume because they wanted me to pay shipping...? Because why else would they refuse to just send it to me?Dont know if I can trust, or risk ordering from NTS again. Which is a shame because you have great products.

Ma
Review №19

No do not order stuff from this company why do they need a selfie with id and card next to you and why is it I keep hearing roosters in the background when I was talking to customer service on why they need selfie with card and id sounds to sketchy to release sensitive info BEWARE OF THIS COMPANY !! And I’m still waiting on my refund !

aj
Review №20

I do NOT Recommend Nuclear Tattoo Supply if you receive a defective item they will refuse to fix the problem by either replacing the item or refunding your money. In fact when I first called they said they would talk to management and get back to me same day. It has been over a week and now they are saying I have to send video evidence that their equipment doesnt work. Funny how after 3 calls to them to check on the status of my issue this is the first time Im hearing they need video evidence. They do not care about their customers and have no clue what customer service is!

Ni
Review №21

I went in rn at 12:30 pm and this dude claims hes been working here but not once have I seen him before. Even tho I come once a month on different days and time for the past 5 years. He didnt wanna tell me if my email was correct then denied they had cheyenne needles and says they dint exsit at all. Worse experience ever. He deserves to be fired. Will never recommend this place to my community again..I brought them so many clients and for this guy to act like hes been there and lie about needles that are right behind him.

An
Review №22

I have shopped with Nuclear Tattoo a couple times and they havent been all that great, but after my last purchase spending 500 dollars with this company, they wanted me to send them pictures of myself, my credit card and my Id. I find this unnecessary and a violation of my privacy so I said never mind, and asked for a refund. The company decided to withhold my money and my package until I threatened to take legal action. I DO NOT recommend this company.

ma
Review №23

Will never try to other again from this place. they want you take a picture holding you ID and if they dont think is you, they will not place your order, they will still take your money out of your bank and then you have to way for your money to be put back. I waited for two weeks to get my money back. I try to place a other with my wife card did the ID pictures process again even call then for them to tell me that my wife has to make a account and make the order again, so I cancel my order. but they told me I can used my wife card the next time I try that it . they told me it will be save in my account. I try to order again now, now Im having to wait for my money to be deposit back again, out of supply and I have to spend more money ordering from kingpin tattoo supply. thanks again for wasting my time.

Ti
Review №24

Really surprised to read these bad reviews Ive been using nuclear products for 3 years and have never really had any problems. Customer service is great any time ive had a problem with anything includind some ink that smelled funky and a couple clipcords that stopped working they replaced them immediately no questions asked nothing but good things to say about nuclear

Zi
Review №25

I purchased some needle liners and shaders from them a few times. I will no longer buy any more after I tried to return some needles with crooked tips back.the asian dude in the front said that his needles were the best in california and that other suppliers did not sell quality like himI recommend needlejig and cam supplies for better and friendlier service

Ar
Review №26

We love this place but the economy as it is, it makes it difficult to buy so far away. The postage kills. But libby is awesome and attentive.

Se
Review №27

I ordered a Premium RCA chord to run my FK Irons Direkt 2 rotary machine @ 2pm EST( 11am Pacific) on Friday May 12th.Price wasnt bad 19.99 but shipping was pricey for something that weighs less than a pound. I provided my correct mailing address to my tattoo studio and subsequently received a tracking number the very next day. Now Nuclear claims to have 3 day shipping via the USPS to my location but didnt even ship my item until Monday May 15th....Today I use my tracking number to locate my item and it say my item was delivered yesterday..ummm no, I havent received it, so I call the USPS to help me track the package since nothing made its way to me...USPS tells me my item was delivered to an address in Clarksville , Texas....only 1000 miles away from me...So obviously someone at Nuclear made a mistake so I call them to hopefully get another RCA cable sent out... Charity, says it sounds like you have an issue with USPS , and refuses to either issue a refund or send out a replacement....Maybe if Nuclear offered UPS or Fed EX as an option then Id have my item...but they use the mail...My studio is constantly receiving flyers and telemarketing cold calls to do business with this place, so I gave them a chance....You count on neither my studio or any other artist I speak to do business with them again......So No Charity, I do not have an issue with USPS..Nuclear Tattoo supply has an issue with your warehouse:at 11808 Burke St Santa Fe Springs, CA Never Again...next review will be with the BBB Santa Fe Springs I guess...a little customer service goes a long way.

Ja
Review №28

Extremely rude, customer service was horrible they refused to send my order until I sent them a photo of my drivers license and my credit card, which I find completely unnecessary. Upon refusing to send them My ID and CC info I was hung up on. They have still yet to refund/cancel my order.They are thieves and a disgrace to the tattoo industry.

Da
Review №29

Staff is very friendly and helpful

Ka
Review №30

They went above and beyond

lu
Review №31

Best place to get your supplies, customer service is amazing

Dr
Review №32

Fast processing and shipping ! It’s my first order with them and they did it perfect, thanks guys ! I will be back

Mi
Review №33

Always fast shipping...and they carry high quality products.

Ja
Review №34

Love em been ordering from em for almost 3 years no problems

Is
Review №35

Poor customer service once they fix my order and I get it . I will be purchasing my products elsewhere

El
Review №36

Great customer service, great prices and Andres always has what I need!

Be
Review №37

They Always give me the wrong order. I need to double check before I leave

Si
Review №38

GREAT SERVICE I ORDER ALL THE TIME AND EVERYTHING IS PERFECT

Mi
Review №39

Been shopping here for years never had a problme.

La
Review №40

Very rude and treat you like your visit is a bother to them

Ha
Review №41

Unreliable delivery. Pretty rude service.

Mi
Review №42

Horrible customer service

Sl
Review №43

Always have... Everything...

Ca
Review №44

Best place for tattoo supplies

Am
Review №45

Good prices

Ge
Review №46

Good service

Dr
Review №47

Great quality

Information
1 Photos
47 Comments
3.5 Rating
  • Address:11808 Burke St, Santa Fe Springs, CA 90670, United States
  • Site:http://www.nucleartattoo.com/
  • Phone:+1 877-823-6688
Categories
  • Tattoo supply store
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:10 AM–1 PM
  • Sunday:Closed
From the business
  • Small Business:Yes
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • Free of charge street parking:Yes
  • Free parking lot:Yes
  • On-site parking:Yes
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