Claires

I made an appointment at 4pm for getting my child’s ears pierced. I arrived at 10 minutes before the appointment and the doors were locked and no one was around. I called the phone just to see if they stepped to the back or to the bathroom. Rang and rang. I decided at 4 to call the customer service number because I had an appointment and the ladies working at Maurice’s let me know she had just left for lunch right before I got there. Kenya at customer service was very nice and called a manager to try to see why the lady went to lunch while there was an appointment. He said he’d call back when they got ahold to her. At 4:15 I walk to another store while I’m waiting to kill time. I never got a call back but walk out by the Clair’s to see if she came back. The door was open about a foot but no one was in sight. My child asked why no one was there yet and I responded with I don’t know, I don’t understand we had an appointment. The lady popped up from ducking behind the counter saying her manager said to come back and wait ten minutes then take your break. She was very rude and had a very poor attitude. I told her don’t worry about us take you break and left. I was not fixing to let someone mess with my kid when they’re mad. That’s just a recipe for disaster. I tried to call Kenya back and got another person who was no where near as nice or helpful. I know customer service is not what it used to be but this was a horrible experience and I won’t waste my time with Clair’s in Tifton again!!!

These ladies are amazing! Went in to get my 6yo ears pierced and naturally she was nervous. They were so patient and understanding. Thanks again!

Very friendly and helpful store associates every time you go in. Did a great job on my daughters ears.

Great place to work at, as well as shop at. Customer service is on point.

Clean and organized.. I know its a place for kids, but I loved the selection of bows!

Nice young ladies who repierced my ears. Nice Mall and store.

Wonderful customer service! Only wish I knew this was there months ago.

Its fine all time have good offers...!!

Cant beat the buy 3 get 3

Good