The best experience ever! They are so kind and clean! Saw on social media! Very kind and helpful to make a decision. Tina did my piercing and did an amazing job!! She’s so kind!! Josie helped me pick my piecing and is such a fun hype woman! Me and my mom are coming back to get more piercings soon!
Went in for a quick look while in the area and got a Mid Helix piercing. As someone who has multiple piercings and all of them from tattoo shops Rowan made it fun and painless! Mariah did my piercing and she was fun and very personable!
Brought my daughter here for her 13th birthday present to get a second piercing. It was cute and clean. Everyone was very nice. Great selection of earrings. Sam, was amazing & sweet, she made sure the placement was perfect, and my daughter was very comfortable. Thank you!
Amazing experience! Pierced by nurses. They were so good with my niece. No tears from her at all. They did my triples and I didn’t even feel it. They only do ears so just be mindful of that if you want to get other piercings!
Brought my two girls in… one for first time piercing and the second for a re-do piercing! Loved the cleanliness and ease of making an appointment!!!!! Mariah and Josie were so nice and helpful and explained everything to the girls so that they were comfortable with the entire process!!! I would definitely recommend to all the mamas!!!!
Taylor was AMAZING! I got a constellation piercing and my experience at Rowan was absolutely AMAZING!!! Thanks to Taylor, she did an excellent job. She took her time to make sure my holes were perfectly aligned. She’s GREAT! Ask for Taylor she will not disappoint! 🥰💗💗
I just walked in not thinking I was going to do anything but I got so excited I did a second hole and low helix. Josie and Mariah were both amazing and so much fun! I will he back!
We had a wonderful experience at Rowan at Pinecrest. Sam did a fantastic job helping my slightly nervous daughter get her ears pierced for the first time! Highly recommend. Cute selection of earrings too. Choice to have either needle or device for your piercing.
I came in with only the inner thread of an earring—pierced elsewhere—in, and the nurse not only helped me figure out the size to secure a replacement, but she also cleaned several other piercings and and earrings for me to prevent a similar loss from happening again. Even though they were busy, they added these additional services to my appointment and even gave me juice when I was thirsty. This is a full-service, conscientious, and stylish place. I cannot recommend them enough!
Took my 4 year old here last week and had an excellent experience! I am so happy we decided to come here for her first piercing. Mariah did an amazing job making us feel comfortable and the final results turned out perfect! They also had the cutest selection of earrings to choose from.
Josie and Sam were amazing!!! This was my daughter’s first ear piercing and they were so wonderful to work with. Sam explained everything and took her time to make sure my daughter was comfortable. Would highly recommend Rowan!
Came here with my mom, this place was an hour behind which they said was due to only having one piercing room. Didn’t apologize or even let us know when we checked in which should have been done or we would have left. We had just waited and stood around wondering, there also is no where to sit and wait while doing so. It is also extremely expensive and overpriced. Way better off going to a tattoo shop you’d have a better experience for 1/3 of the cost. The piercing is cute but the experience was not.
I had a lobe repair by a plastic surgeon, and piercing, about 18 months ago. The piercing didn’t take and the hole closed.I saw Rowan on social media and decided to check it out.I was immediately impressed with the facility. Staff was friendly, helpful, and knowledgeable. The store is clean with a good selection of earrings. Taylor performed my piercing, Shanya prepped. Taylor took time to understand the situation and find a good spot, away from scar tissue, for my device piercing. She did such an amazing job, my daughter decided to get her ears pieced a second time. Taylor did a great job again!Prices are very similar to a small chain jewelry store that doesn’t have licensed nurses perform the piercing. I can’t say enough good things!If you’re thinking of going, just do it. You will not be disappointed.
This was an absolutely great experience for my daughter and I both. Clean, friendly, professional and good pricing. Definitely recommend!!
From the moment I walked in, I felt welcomed and comfortable. Taylor did my piercing and not only was she really friendly, but she was very knowledgeable and did such a nice job. Very happy with my experience, and I would definitely recommend! Looking forward to returning to pick out new jewelry.
Shout-out to Sam, the nurse who pierced my 4 year old’s ears. She was kind, patient, and went above and beyond to make my daughter’s experience more comfortable. Highly recommend Rowan in Pinecrest and will likely be back!
A group of us made appts to get our ears pierced together. For all of us, it was the first time here. The space was super clean and sterile, and so cute!! The staff was very friendly and helpful in explaining the process along with jewelry selection. Mariah did the piercing on each of us, and she was very thorough in making sure the placement was perfect and everything aligned exactly how we wanted it. She had a great personality and was so patient with each of us. I would highly recommend Hey Rowan, from the sterile environment, to the staff, the beautiful jewelry selection, and professionalism it was a perfect experience!! We will be back!
Took my 3yr old to get her ears pierced. Sam was our main nurse and i cant remember the others name. But they were so nice and patient. And they did a great job! She didnt even cry
Sam is the absolute best ever! She took her time and made sure each child was super comfortable. Excellent experience.
Sam was a great nurse piercer. She pierced my helix with lightening bolt and I love it. She was very professional and explained the whole process. The jewelry selection for both needle piercings and device are super cute.!!
Me and a few other family members made an appointment on Friday August 2nd. I scheduled a lobe piercing with the tool. Which cost me $128 plus a $10 tip so $138. It wasn’t even 24 hours later and my left earring fell out my ear. I immediately called them and they asked me if I could come in so that they could give me another earring back. I explained to them that I live an hour away and I couldn’t come today so I rescheduled for the next day which was today Sunday. I check in for my appointment and explained why I was even back. I was then asked if I wanted to purchase a different back. I literally just drove an hour back here due to my earring just falling out and you ask me if I want to purchase a different back. I feel like I will never return. The try to make or sound good because they have LPNs piercing but more training is definitely needed.
Great experience! Nurse Shanya was very professional, personable and efficient. Josie was friendly, patient and helpful in our decision making.
Love it here. Got my flat repierced after having it reject from a mall piercing location. It healed so well this time. Staff is patient and very kind and clean ! Will continue my ear coronation journey here and here only
LOVED MY EXPERIENCE HERE!! I have a small fear of needles and my piercer was so kind and accommodating!! The earrings are very high quality and the store is an amazing place environment!! Definitely will be back!
My daughters and I just had our ears pierced at Rowan and our experience was wonderful! Mariah was amazing and was so patient with my youngest daughter as this was her first piercing!! we will definitely be back for any future piercings!!
Amazing experience with both ladies today. Mariah helped us select and Nisha placed excellent piercings. Clean and informative everyone - so much so that everyone I brought with me ended up getting pierced.
If you are looking for a piercing or just jewelry, Rowan is the place to come! They offer so many cute styles in store and have more online! What’s even cooler is that they are all certified nurses! Come down to Pinecrest and visit these lovely ladies here at Rowan!
****Rowan incentivized this review while I was at the store by offering me free earrings if I posted this review while checking out. The staff also encouraged me to mention them by name so that they could “get a raise.”****Came in impulsively after seeing them open in Pinecrest and finally got the helix I’ve wanted for so long! Beautiful store, and very friendly staff (shoutout to Josie and Mariah for making me feel so comfortable!!) Thank you!!!! ❤️
My 7 year old daughter couldnt have asked for a better place to get her ears pierced. Our nurse was so attentive and helpful and eased my daughters fears. Thank you for everything, Rowan!
This place is awesome. I saw from a Facebook advertisement and checked it out from there. Their jewelry selection is pretty awesome, it is fairly expensive (fair warning) but it’s also not the cheap stuff you get from Amazon. There is a difference.. Also, you can make an appointment through their website and check out jewelry as well. I would definitely recommend coming here especially you have questions or if you’re hesitant to get a piercing you’ve thought about.
We had a wonderful experience at Rowan! Kayla was so patient and thorough with my 5 year old’s ear piercing. Everything was clean and the process was flawless. Thank you!
Amazing! Taylor was amazing and really helped calm me down before my piercing! She does a great job walking you through everything. She also helped me choose where to place my helix piercing.
Sam and Josie were outstanding, kind and efficient. The facility was sparkling clean but the strongest asset are the 2 women who helped both me and my granddaughter. Thank you, thank you. Please open one on Long Island (Nassau County)
Sam was wonderful! she was so sweet and patient even though i was super nervous! if i ever decide to get another piercing it will definitely be here!
Immediately greeted when I walked in, the entire team was extremely friendly and welcoming! Very clean, and a pleasant experience! Josie, Sam, Mariah and Emily were wonderful! I definitely recommend coming to the location for a piercing. I know I’ll be back!
A+ customer service! The store is super cute and clean. The ladies were extremely kind and professional. I brought my daughter to get her helix. We’ll be back!
Friendly staff made our daughter comfortable and danced with her to shake off her nerves. They are licensed RNs and did a sanitary professional piercing, two at once.
Emily greeted us upon walking in and showed us the many types of earrings available. Our piercer Mariah was so patient and walked us through the process. I would recommend anyone looking for multiple piercings come to this store!
Love Rowan! Began my piercing journey in Michigan and love that I can visit any location for new piercings or post changes. The jewelry is stunning and all the staff are so nice!
We had a wonderful experience at Rowan. Staff was incredibly friendly, the environment and piercing room was clean, and they explained every step of the way to my daughter.
Nurse Sam pierced both of my daughters ears, she did a great job. Nurse Josie was very friendly and efficient. We will be back!
Incredibly easy and painless experience.Josie was very helpful in choosing the earrings, and Sam was quick and extremely nice. Would highly recommend!
So glad I chose to go with Rowan for my new ear piercings. Kayla was so helpful and took her time helping me choose earrings and the placements. Would recommend to anyone.
Josie and Sam were so wonderful. Whole experience was amazing. Sam was very informative and made the process so easy. Definitely will be back again!!
We had the MOST fun getting our ears pierced here!! The girls working were so kind and helpful! We’re already planning on making this an annual event to keep getting more piercings!
We had a great experience with a second lobe piercing for my daughter’s 13th birthday. Smooth process and friendly staff. The piercings look great!
Everybody is so sweet and such great service. Licensed nurses so everything is so clean and they pierce amazing and the prices are very reasonable. Also very clean and nice in there. 10/10 would 100% go again.
Rowan was great! They helped me pick the right jewelry for the piercings I was looking to get and the piercer was so friendly and helpful! The process was quick and painless. Thanks!
I got a double helix piercing and it was a really nice experience, they had lots of earring choices, staff was very kind and patient. Very clean and cute space.
They made it so easy to bring my newborn to get her ears done! Made sure they were even and perfect. Would definitely recommend!
Niesha gave me the best experience getting my doubles and helix pierced! Will be coming back for alllll my ear piercings!
Amazing job. i really loved Taylor, our nurse. she was so helpful! thank you! will be back!
What a fun, clean, friendly experience! 4 of us if a variety of ages all came in for piercings today. Consultation and shop were 5 STARS! We will return.
Super clean, very welcoming staff, great selection. Sam did my piercing, shes great. Thanks!, Sam is a gem, 4 piercings and counting💖
Staff was friendly and very knowledgeable. Store was very clean. A lot of products to choose from. Will definitely come back!
Sam was amazing! Super easy, very professional & straightforward process. Josie was very kind & helpful too!
The staff were awesome. They were very helpful and professional Definitely recommend getting your piercings done here.
This place is so cute and clean! The perfect place for any piercings. Mariah was professional and kept me at ease!
The staff was patient and so kind! They did a wonderful job with my babygirl, would highly recommend and come back!
Very professional and charismatic team! They were very kind to my daughter that got her ears pierced for the first time
Rowan did amazing with my baby girl! She is as happy as can be
In love with my new piercing from Rowan!!! Sam did an amazing job and it was so quick & easy. Will be coming back for sure! 💕
10 years old, double digits meant double piercings for the birthday girl! Such a quick and easy process! Thanks Sam!
I absolutely loved it. i came with my friend and it we felt very welcomed. great experience, i highly recommend it :)
Super easy and quick. Everyone that works here is very nice and the earrings are super cute! I had a great experience here.
Mariah was incredible for my first time, she was so accommodating and kind. Josie the store manager was attentive. LOVE MY PIERCEING
Great experience! Everyone was very helpful and informative. Highly recommend for a first piecing or additional piercings!
Quick and easy experience! Not painful at all with the needle and the people were so sweet and helpful! Will be coming again!
Great experience! Sam was fantastic and so sweet and patient with my 3 year old!
Sam, Josie and Madison were wonderful. They were welcoming and helpful and took away my nerves!
Such a cute place!! Very nice service and adorable earrings! Me and my daughter had the best experience 💕
They did a really great job piercing my helix! Shanta was a great piercer - quick and painless!
Wonderful experience!!! HIGHLY RECOMMEND. The girls were so professional, put together and clean!
Nurse Sam did my second piercingsand did an amazing job! Josie was extremely nice and friendly
The employees are so nice and helpful! Pain free experience. Very clean. Highly recommend!
Mariah did a wonderful job. The place was so clean and bright. Everyone was so friendly.
My daughter got her ears pierced and was well taken care of by a kind and knowledgeable staff.
I got my cartilage pierced and it was awesome!!!! Sam was great and very professional, experience was a pleasure.
Me and my sister walked in. Ladies were nice. Me my sister got matching piercings, we love it. 😊
5 Star experience! Mariah and Josie were amazing!!! Quick and easy!
Shanya was so friendly and professional! Store was clean and inviting:) simple fast service.highly recommend!
Wonderful and super fun place to get your ears pierced . Very knowledgeable staff and super friendly! Great place!
Clean. The staff is friendly and answered all of our questions. Best time to visit is during a weekday if you want it to be less crowded.
Great experience! Sam was great! Highly recommend going for your piercings!
Tina and Sam were amazing and it was such a good experience!! Will be back for sure !!
Love this place!!! Will always come here for my piercings! Atmosphere is great!
I got beautiful pearls and it was super awesome getting my ears pierced at Rowan!
Very nice people and they keep the pain to a minimum! Went here for my second piercing and would 10/10 go here for a third
Such an amazing place for all ages!! Very professional and patient! Nothing but perfection! Must go’
Shanya was amazing !!! Staff was awesome and welcoming !! Highly recommend!! My little one was 6!!
Mariah did an amazing job and was so friendly!! Beautiful place to get your ear pierced!
Great experience! Highly recommended Mariah did a fantastic job!
Amazing experience! I love it! Taylor and Josie were lovely!
Amazing customer service! Great selection of earring inventory! Will be back again!
Great service, welcoming and beautiful products
Great experience getting my second piercings. Quick and clean
SHANYA WAS AWESOMEEEE!!! The piercing was super easy and better than any tattoo/mall shop
So amazing!! Such a seamless process, Sam and Josie were great!
Amazed they had safety back for your earrings. Great service
Niesha did a great job friendly and personalable!
10/10 highly recommendSam and Josie were amazing.Come and check them out
Great professional experience! Super fun!
The sales person was very friendly and helpful.
Was amazing !!! Very sweet not painful at all great people great place very clean
Loved it! Such an easy process and so fun!
Very professional. Very sweet Sam and Josie were great 😊
My daughter’s piercing went flawless and she looks beautiful
Patient and very helpful! Loved the experience and will definitely be back
So fast and easy, and so painless! piercers are so nice and helpful!
Great experience! Very happy with Sam and Josie!
Amazing service by Mariah and Josie. Professionals for under 1 y/o
Such a great experience! Super friendly staff and great vibes overall!!
Hello im 19 and nervous for my ear piercin gthat is tommrow.
Niesha is great! Def check it out!
Love Madison Josie and Shania were great.
Very friendly. Great atmosphere and prices.
We loved our experience, everyone was so helpful!
Excellent with my daughter!!! Great staff!
Didn’t hurt at all, super nice, beautiful job !
Niesha was fabulous! Great experience !
Great experience, very clean. Friendly staff.
Amazing experience for my 3 year old!
Clean, great selection, and knowledgeable piercers!
Amazing experience! Thank you Kayla!
Great experience! Shanya was amazing !
Outstanding customer service and ease of piercing!
It was great 👍 taylor did amazing 🤩
Love my piercing and great customer servive
Sam and Josie were amazing!
Kindest piercers and the most welcoming environment!
So great quick painless and adorable!!!
Great experience. 10/10 recommend
Amazing, wonderful service- highly recommend!!!
Great nurses. Great experience!
Great place to get pierced!
Everyone is so nice here!
Great piercings and service!
Awesome girls and amazing jewelry
So pretty
Good quality very helpful
Professional, kind, wonderful!
Taylor was amazing!
Great experience!