Sophia was great! I got a Clear and Brilliant facial and I feel like she did an amazing job at the “facial” part! A lot of times I feel like the nurses are in a rush, do your a treatment and send you on your way. She really took time to massage my face with the vitamin c, cooling mask, aloe and sunscreen! Would definitely recommend :)
Ive been to this location a number of times and always have a positive experience. Today I was treated by Alexa and she was great! She asked me questions and explained her recommendation to make sure I got the results I wanted. Professional, friendly, fast, and great results. Highly recommend this location and especially Alexa!
This office & staff are the best. Its located in a very busy upscale neighborhood yet it feels like your walking into a cozy ritzy office that makes it feel inviting. The staff is kind & punctual. Making appointments is effortless. The nurse is attentive & knowledgeable. I am coming back for all my work because my first experience is so gr8.
Nurse Erika was kind, funny and sweet! She genuinely cared about my comfort and made sure to check in often to see how I’m feeling. The front desk staff were also kind and sweet! I’ve been there twice so far and haven’t had any issues. If they are running late they tend to explain the reasoning to you.
Alexa was amazing! It was my first time getting anything done. She was super kind and informative. The office was also very clean. The staff were super helpful! Highly recommend.
Great experience at LaserAway! It was very easy to book a consultation (even same day was available). The consultation was quick and easy and I was able to book an appointment for tattoo removal the next day. Nurse Tabatha was very friendly and clearly explained the treatment process and aftercare. I was in and out in less than 10 minutes. The ladies at the front desk were also very friendly.
First time getting underarm laser hair removal; I was so nervous but my nurse Taylor was amazing. She made me feel calm and told me what was to be expected of the procedure. I loved it very much for it being my first time experience!Procedure was 7 min tops and pain was 0/10. I have no redness or swelling on my underarms.
Had my last treatment with Nurse Elizabeth and it was a great experience. She was very friendly and engaging and made me feel at ease. If I needed to take a break, she was willing to go at my pace. Overall my experience was great and after 8 full treatments, I would say I am happy with the results. I would definitely recommend to any friends and family!
Brea location the staff is amazing. I got treated by Nurse Danielle and she is so sweet, friendly and knowledgeable. I had a great experience and definitely would recommend. I definitely will be going back for my additional treatment and asking for Nurse Danielle.
Today was my first ever laser treatment. I was nervous, yet excited. Nurse Taylor made me feel very comfortable. She answered my questions, explained the procedure and after care, which made me feel at ease. The experience went great and the cool air made it completely tolerable. Didn’t hurt at all. I’m looking forward to my future sessions and saying goodbye to this hair on my legs, underarms, and my private:)
Love the Brea location. Everyone is professional and very pleasant. Jenna did my treatment this time and made me feel comfortable and at ease. I love the clear and brilliant treatments and have had many done there. All my experiences have been great and i look and feel younger than my 60+ years show!
One of the best Laseraway branches we’ve been to! Very accommodating and organized. Tabatha is a professional and detailed nurse. My husband and I are willing to drive far to this branch because of the very positive atmosphere they share with their clients- from the ladies at the front desk to nurses at your treatment room! Kudos!
I have been coming to this location for awhile now. The staffs are always friendly and welcoming, especially Jen! She always makes sure I’m comfortable here and gets me the best deal for extending treatments. She introduced me to the new Potenza treatment and I’m so glad I took her advice! Also Nurse Melissa did such a great job when she treated me for clear and brilliant. She is very nice and explained the whole process throughly. I have seen such a great improvement over the past few treatments and have gotten a lot of compliments from my friends and family. I know I’m in great hands! Thank you 🩷🩷🩷
I love LaserAway, I’m getting laser on my underarms, legs, face and brazilian with them.Their prices are very good and they always have discounts so you can do laser or any other service that they have.I go to the Brea, CA location and nurse Trisha was really nice on my last appointment, she was sure I was comfortable with the laser settings and kept asking me if I was okay.Their staff is really friendly and welcoming.
I went in there today for my first session of Brazilian . My nurse was Trisha. I had a couple of questions about my procedure. She was super kind and helpful. Everyone was very welcoming. I definitely recommend this place to anyone looking into laser removal. They will make you feel very comfortable
Nurse Jurith (Judy) was amazing!! She was so caring and made me so comfortable. She took the time to help me reach my treatment goals in a very compassionate and caring manner. Judy was very professional and I will recommend her to family and friends! Ask for Judy, you’ll be in great hands! ❤️
I absolutely love the customer service and quality of treatment at LaserAway. The nurses are professional, incredibly friendly and genuinely caring. The environment is aesthetically pleasing, offering a calming and relaxing atmosphere that puts you at ease. Highly recommend for anyone seeking top-notch aesthetic treatments!
I went to this Laseraway in Brea because they were having a special pricing for Thermage. I was very nervous because I heard it would be painful and I have a low pain tolerance! Everyone there, receptionists, nurses, the whole staff y were extremely nice and helpful, I was surprised at the amazing customer service I received because it was late in the day, I was probably One of their last customers, and they were all so patient and willing to reassure me that everything would be fine.Especially my nurse, Sara, she was so patient and she knew that I was nervous and she went out of her way to check the frequencies of the machine, There was high, medium and low and she switched these frequencies several times to accommodate my comfort. She would stop if I even nudged at something painful and she would begin only when she was sure I was ready. she kept me comfortable by using the cooling gel so that I wouldn’t feel the heat and she talked to me the whole way through that I would be comfortable. If you need any procedures done and you’re nervous about them, I would definitely go here because I’ve been to a lot of places in the past and this is an amazing place to go for any procedure.Btw, Immediately my skin was softer and I could see a difference as this takes a couple of months to see the best results. Great job, Sara And Team, I will definitely recommend this place to everyone❤️
Nurse Sara is wonderful. She listens to my concerns and answers my questions. The progress I have made is great.
Staff is welcoming and the store is very neat and comfortable. Nurse Erika is awesome! She is knowledgeable and capable. I enjoyed the session most because of the comfort she provided. I can’t wait to see my results!
Nurse Kristen did an amazing job! She talked me through the entire treatment which helped with the process. Laseraway is such a treat, thank you to the entire staff for your hospitality and excellent customer service!
Laser away is the best!! They always have great deals and are super thorough in their descriptions of services and prices. The front desk girls are always friendly and the nurses always answer any questions I have. The procedures themselves are so worth it! I just left and got the hydrofacial which left my skin looking so clear and plump!! Definetly recommend
I did my treatment with Nurse Jenny.! I loved the way she was so careful and explaining everything. Making sure I felt comfortable through all my treatment😁🫶🏻 Thanks a lot.
Nurse Hannah was amazing. I walked in there, traumatized due to all the TikTok videos I saw on tattoo removal. However, she was so careful and so comforting that she made the experience a positive one. I am now ready for number two!
Tabitha was awesome. It was my first time getting an injection and she was really nice and very patient with me and made sure to explain the do’s and dont’s. She made me feel very comfortable, I will definitely make sure to request her for future injections.
Alexa was very nice and explained protocol, I refused numbing cream and went with the cold packs. Reduced my time for a 15 minute laser session vs a 30 min numbing.. highly recommend these great gals.. You pay for what you get, I recommend this staff. Nice seeing pretty faces. Thank you girls
Every time I go to this location everyone is very friendly and is super fast. Also nurse Trisha was very professional and helped me not think about the procedure. It was not to painful at least to me but sometimes we are more sensitive.
Nurse Danielle was amazing! Got the micro needling treatment for the first time ever and she took great care of me. Checked in to make sure I was doing OK and was super efficient!
This Laser Away is the best! From the sales girls reception to the nurses!! They will walk every detail with you, and explain how it works! I been coming to brea location each time I need something done!
From the first visit, I visibly saw a huge difference in growth on my legs! The underarms and Brazilian took a couple more sessions to see a noticeable difference.If you’re worried about pain, waxing hurts so much more in my opinion! It may feel like a like a small rubber band pricking you in certain areas that you may be sensitive in. For example, I only felt it around my ankles while doing my legs, and nothing for Brazilian and a little spot here and there for my underarms.The staff and nurses have always been so welcoming! If you are on a budget I’d suggest going when they have promo deals, but it is definitely worth the investment if you want to be hairless!
My experience was relaxing and comforting. My nurse was kind and made me feel comfortable. She often checked on me and made me feel she was concerned. Definitely happy
Amazing! I didnt want miss my laser removal appointment while on vacation. I was able to book in California. I had a great experience super fast and not painful at all. Thank you the amazing staff at the Brea location.
Everyone is so friendly here and the nurses are always willing to answer questions. The only downfall is when you come in the morning, it takes a while to get checked in. There’s typically no one in front until 10:05/10:10. Weird how there’s patients and nurses there but no one at the desk? :/
Alexa was super kind and gentle. Best experience with doing my bikini area for the first time
DO NOT PURCHASE/GET INVOLVED WITH LASERAWAY IN ANY WAY!! Omg I have had the worst experience with them especially at this location (brea)! First of all, they don’t care about you at all! They are all about sales and they are ruthless! They don’t care what they have to tell you as long as you buy what they are offering!! I literally regretted it as soon as I went in for my first appointment & the rep. was trying to get me to upgrade the package I had just purchased. I submitted a complaint after the first treatment and requested a refund. I got a call from the store manager and they told me that refunds were not a thing. That she could only do store credit, but if you are unhappy with the brand/store why would you want to take store credit??!! I was basically stuck bc she refused to cancel/refund mh financing balance. Since she told me that there were no such things as refunds my bf went in for another treatment & his face looked disgusting!! He had milia ALL OF HIS FACE (they probably don’t clean their equipment) I called the store to get medical advice & THEY NEVER ANSWER THE PHONE! I called customer service and submitted a request for cancellation. They approved it, but the store manager refused to give me the refund that the finance dept had agreed on. She issued a refund that she felt was “right” without getting my consent, she canceled my appointment & when I called in she hung up on me TWICE and when I tried to call again, THEY NEVER TOOK MY CALLS!!! & now I see that this happens to everyone!! There’s so many bad reviews on LaserAway I so wish I would have seen them before I was stupid enough to purchase a package from them!! SAVE YOURSELF THIS COMPANY WILL SCAM YOU OUT OF YOUR MONEY & tell you that the contract you signed allows them to cancel your services whenever they want and you just have to accept it bc you signed it!!! Literally the worst customer service ever!! I literally just want a full refund as I was tricked and gaslighted by reps at LaserAway and I feel mislead and lied to. I want to be done with this company so bad!! DO NOT GET INVOLVED WITH LASERAWAY, let this be your warning if not you can literally just see any of the thousands of negative reviews about customer’s experiences on Google/Yelp/Reddit!!! Also ignore the 1 star bc they don’t even deserve that!!
The entire staff is very friendly and welcoming. I felt comfortable throughout the entire process. I barely just had my third treatment of Brazilian laser hair removal and I’m already seeing great results!
I have had two upper and one lower laser hair removal sessions so far. I have been inquiring about their packages for over two years. I finally decided to treat myself and I’m so glad. I did! I have only great things to say about the experience and results. I am already seeing big results and I’ve only begun! The front staff are so welcoming and ready to book appointments, answer questions, and make the process seamless.The nurses have been amazing. Nurse Priscilla was very comforting and personable. She knows her machines and has the process down to a science. It was over before I knew it.Overall, I would highly recommend LaserAway in Brea for all your laser needs!
Alexa was very nice and professional! Answered all of my questions without hesitation, and even personally handed me aloe Vera for aftercare !
I came to Laser Away to get treated by Sandy. She was so polite & informative about what I was getting done & answered all the questions I had. She talked to me before to see what I wanted do & gave me the best recommendation. I couldn’t be happier with my appointment & I am so happy with my results. If anyone is hesitant about going to Laser Away. I suggest you do, you won’t be disappointed.
Nurse Sophie was great! Super friendly and inviting and made the process fast and simple! Great experience overall.
I just got my clear & brilliant treatment for the first time with Sophia. It was fast, painful, and she made the experience comfortable.
Today was my first visit for laser treatment. I saw Hannah was very friendly and attentive. She made recommendations for future treatments to address my skin concerns. Looking forward to my next treatment with her.
I’m so happy I chose LaserAway to enhance my lips, they look so nice! Can’t wait for the next session to put in the other 1/2 of syringe. They did a great job and staff is so nice and welcoming. I recommend choosing LaserAway by far. Thanks again!
Loved Danielle, was very nice and professional! Really helped educate me on the injection we did.
Denise was a wonderful nurse! This location was beautiful . I was able to make an appt the same day I called . I waited less than 5 minutes. Definitely my favorite LaserAway location !
Leah did a great job it was really nice having her as my nurse for today thank you💖
I came here for coolsculpting and other laser work NOT hair removal. I guess the company it’s trying to cover as much as possible.The ladies are wonderful. For me I need to work with more experienced people in the industry. Its a neat place but young people only. I need more experienced personnel who has full knowledge of the market. It feels like inn and out burger 😄
Nurse Alexa was great! I’m always anxious sitting for too long but she’s super quick and so nice! 10/10 recommend!
I noticed results after my 1st. Visit, it was so easy & quick & no down time. Im sure Ill be coming here for awhile just to try other services& Im always welcomed by namethere up on there game here ladys & Gentleman 👍👸🏽💯
I went to the Brea, CA location for my first session of Potenza™ RF Microneedling procedure. Nurse Melissa was extremely gentle and thoroughly answered all the questions I had. I was able to prepare myself during the process because Nurse Melissa notified me where she was placing the needle next. Can’t wait to see my results!
Megan is knowledgeable and experienced. She provided a thorough treatment while remaining aware of my comfort level. Highly recommend her. 🤗 thanks Megan ☺️
Went in for my first session for tattoo removal . Everyone was friendly and professional. The process was minimal pain and didn’t take long at all .
Horrible company! They burn you and do nothing to prepare the damage done !!I left this review over a month ago and still, nothing has been done about my situation!!!The lady that lasered me burned me and stated it was because she couldnt see my tattoo?? My tattoo covers most of my outer right thigh?? She also didnt give me any ointment or recommendation on how to heal it, it has been over a week now and it still hurts and looks horrible!! This was my first session!! She burned me while doing the Brazilian which is crazy, because like I said my tattoo is nowhere near to that area!
The staff were very nice and courteous. I was checked on frequently. I just wish there was more options for cleaning off the cool sculpting gel.
Nurse Trisha was amazing! I was really nervous for my treatments and she helped put my mind at ease. I’ve had great experiences here - I’m not a person who has done anything for my skin before - this has been an excellent adventure in caring for myself for the first time. Everyone I’ve seen here has been wonderful.
I been going to LaserAway Brea for a while now. I been going for my laser hair removal treatments as well as Cool Sculpting and recently Micro needling. I do enjoy how friend and knowledgeable the staff is. I do want to emphasize results from treatments do vary, which is totally normal. My laser hair removal has been amazing to my lower body, but is a little stubborn to my upper body nonetheless, I have loved the results so far.When I received my cool sculpting treatment, the treatment was fine, but the results werent what I expected. The amount of unneeded fat loss, wasnt drastic, despite me being a pretty active and healthy individual. For this treatment I highly suggest speaking with your doctor in case you may be having complications before proceeding. In my case (which I am not sure as of yet), but feel I may be having trouble losing weight, that may be hiding the true results of the cool sculpting.Overall LaserAway Brea has been great to me in terms of service and results. Yes, they are in a high price range than other places, but they offer payment plans and are known to put in the work to get the results you need.
Service was quick which I love!!!! Love going here always friendly service and nurse Kristen did an amazing job.
The staff is very nice and they make you feel very comfortable.. I love my results of the work i get done..Very pleased customer..I highly recommend laser away in the brea location...
Nurse Danielle was amazing!Botox injection was painless and no bruising.I will definitely continue coming back to her!
Nurse Alysia did an excellent job! She made sure I was comfortable the whole time. I felt like I got a comprehensive treatment.
Had a wonderful experience at the Laser Away in Brea. Everything was set up virtually, prior to my appointment by Sarah. Nurse Mary was personable and very professional. Tattoo removal was quick and easy. The ladies at the front were also very friendly and knowledgeable. Looking forward to upcoming treatments.
I recently got RF Micro-needling and I absolutely loved it!! I was treated by nurse Diana at the brea location!Nurse Diana was answered all my questions and made me feel very comfortable she checked in with me throughout the device which I really appreciated! I was your nervous that it would hurt and although slightly painful it wasn’t unbearable. I’ve already seen slight results just a day after! I can’t wait for my next sessions and the results to come!! Thank you laser away and Nurse Diana!!
Nurse Taylor did such a thorough job doing my laser and made me feel so comfortable. Will definitely ask for her in the future 🙂
I received my first laser treatment. I can only speak to the professionalism of the staff and the cleanliness of the facility. The machine used was excellent. It blew out cold air which made the experience early pain free. Highly recommend!
Brenda, the nurse, was incredibly helpful in getting my laser appointment done quickly. My face feels amazing from all the treatments provided.
Had an amazing laser session. The nurse attending me was Rockie and she was totally awesome and friendly! She made sure to inform me of everything she was doing and explained the procedure so thoroughly! Highly recommend getting laser removal with her!
My appointments always go well, on time thorough and my nurses are always great. Danica made sure that i was comfortable and checked in for breaks if i needed. she also made sure to set me up with the appropriate after care before walking out and leaving my appointment.
Taylor is amazing She’s very professional and took care for f me while doing my procedure.
The last time I got the clear and brilliant treatment was in 2019 and a few things have changed. For the better, I suppose. The first thing I noticed is that they now apply the numbing cream for you. You used to have to do this on your own. I suppose this is better considering that I’ve been told some people don’t use the whole amount they give you or they don’t place the cream properly so they end up feeling more pain. The second change I noticed was that they are more thorough with the treatment. At least nurse Rocky was which I thanked her for. I want to say I remember the laser passing through my face only twice in the past but nurse Rocky actually passed through 4 times, in different sections and in different directions. It was great! The last difference I noticed was the after care treatment they provided. The cooling mask was the same, but this time there was a vitamin C serum applied before hand and they applied SPF afterwards. My face felt significantly better. I remember back in 2019, there was no vitamin C and they allowed you to apply a moisturizer like auqaphor yourself. Overall my experience was amazing and a significant improvement from the last.
Love ❤️ going there! They explain everything and easy communication. Love ❤️ them!!
I’m loving my results so far 2 weeks and they look so good! My nurse Diana was amazing and she was very informative! I truly recommend!
This place is exceptional in customer service and Nurse Denise is very engaging and educational during the process of getting Botox. Definitely will be returning.
My Laser Away experience for hair removal was fantastic! The place was impeccably clean, had an inviting atmosphere, and I had an excellent experience with Mary, my nurse. She demonstrated exceptional care, professionalism, and always prioritized my comfort. I highly recommend her for her outstanding service.
Nurse Alyssia assisted me with my first lip filler injections. She was very patient with me, and explained everything in detail, which I greatly appreciated. Thanks to Alyssia, I feel prepared to handle my post-care responsibilities. I’m very excited for the end results!
Such a pleasant experience from walking in the door to leaving! Laser treatment was quick and my nurse was so sweet! Can’t wait to go back!
UPDATE: it’s been 2 years due to COVID my sessions have been pushed back some but I’ve had I believe 4 out of 7 session so far and the tattoo removal looks amazing. I’ll be posting a picture of my tattoo before and what It looks like as of right now on 02/25/2022 and will update again once I am finished.I went in for a free consultation, and was impressed. I was able to get a discount for checking into yelp and also booking a same day appointment. The women who helped me I cant for the life of me remember her name but she was wonderful and very friendly. She helped me understand everything and answered all the questions me and my husband both had and she was able to get us the best price available for my tattoo removal. I cant wait to start my treatments in 2 weeks on October 6th.
Nurse Alyssia made my visit so enjoyable.. talking to me and make sure I was doing good throughout my whole appointment. I also want to say thank you to Jennifer up at the front desk, for acknowledging me when I first walked in and helping me on my way out.
I just got my first treatment at Brea locations after years been looked for a trustful place to get my hair removed. I love all the staffs there, specially the nurses who are always patient and professional. And Also the office is very nice and clean. I just can’t wait for the next appointment.
Nurse Trisha at Laser Away in Brea was amazing. She made me feel comfortable during my juvaderm filler experience. She was professional & made sure I was in no pain. I highly recommend Laser Away in Brea 🤗 💯
All but one of my treatments have been great. They get you in and out quickly and the process is very smooth. My last 2 technicians were especially great in asking me questions and making sure my treatments were the best for me. I have done 5 or 6 laser treatments so far and my underarm hair has not grown back and my bikini area is very minimal and the hair isn’t as coarse. I definitely recommend.
Staff is always friendly, attentive and respectful.The wait is usually minimal and sometimes even no wait at all.Rooms were services are completed are clean and ready for use the minute you walk in.The services provided are amazing and the people performing them are knowledgeable and honest (pain level, what to expect, questions prior to procedures etc)Over all a great place and highly recommend
Super convenient and friendly staff. I’ve had Nurse Priscilla for the past couple of my laser treatments and she does an amazing job. Highly recommend Laser Away Brea for anyone looking for hair removal.
I had a great experience with Nurse Pricilla at the Brea location. She was really nice and made me feel comfortable. Her touch was very gentle. Definitely recommend her.
I have paid over 4k in laser treatments botox and fillers in this company and location. The staff only want to keep selling you bundles. I paid for a membership and never can use the benefits only if I keep paying more and get locked into a contract that never ends with fees. The staff and sale girls keep saying they can fix things and never do. Keep canceling my appointments and when I book with a person I like to make my treatments some how they are never there and I end up with a new person that doesnt do the job right and makes me uncomfortable. Most of them are rude, and once you stop giving them money, they treat you with so much attitude and do not want to help. Whats the point of this place. Also, they are Practitioners straight out of school, and they are allowed to use needles on patience, which ends up a disaster. I had my fillers not done right it had migrated, which cause me pain. I had to find a surgeon specialist to desolate their mistakes and pay again for the fix.
Had my first session of full body laser and also Botox today. The staff was absolutely amazing. And my nurse Alyssa was so nice and made me feel extremely comfortable. I highly recommend!!!
Very welcoming ladies. They never miss to put a smile on my face. I was treated by Caresse for my first time. She explained the procedure very well and also mentioned about the dos and donts. Overall, great experience. I am excited about the results.
My nurse was great with asking how I was doing and she was quick which made it easier to go through the pain. She talked to me a lot to make me feel comfortable as well. I also felt she was very precise. Would love to have her again.
I love the way these beautiful ladies make me feel every time I come here. They are extremely personable and genuine. I know that when I come in for my treatments I will leave happy the nurse Allyssia is also very sweet and professional. Today I drove home thinking wow these girls really are a great team and make me feel great with the happy energy. I love the way I feel when I visit this location. It almost feels like when u treat yourself to something good with great company. Anyhow thanks so much for the smiles and fun/ happy/ REAL energy! Peace and love 💋 Genevieve
Loved coming in for my first laser treatment and can’t wait for the next! Excited for great results!
Nurse Danielle is very friendly and sweet, love her!
Got the clear and brilliance and love the treatment. The after healing process leaves your skin lighter, brighter and smoother.
The staff is always so nice and welcoming. Diana is the best. The only person I trust with my lip fillers. I always walk out happy with my treatment. Thank you Diana.
My.first time going. As a black woman I was told that laser treatments dont work on my skin. I was told that their state if the art system would work for me. I was in and out within 15 minutes. Less painful than waxing which makes me sooo happy 😊!
I had the cool sculpting service on my abdominal region and had a wonderful experience. Initially, you will feel discomfort when the applicators are placed and removed; however, nurse Alyssia went above and beyond to make my bed comfy, check in, and most importantly - she also did cool sculpting and could easily relate/educate on the follow up care needed to see results. She made my comfort her number one priority! I’m so motivated to start my healthy journey and look forward to having LaserAway by my side. I recommend this location 100%.
I love LaserAway! The nurses are so considerate and the staff make you feel special from the moment you walk through the door. I have treated 7 areas with laser hair removal so far and my only regret is not starting sooner. I have not had a nurse I didn’t like. Danielle, my most recent nurse, was thorough and friendly. Aya is also very friendly and knowledgeable!
Priscilla has treated me for my last two IPL treatments and she is magnificent. Not only does she explain the procedure and prepare you for the level of spiciness, she is very sweet and knows when to give you a break to breathe.
Staff was really nice! The technician was super friendly and helpful with my questions. She also put me at ease!
As soon as I walked in everyone was super friendly, and patient with my questions as well as my parents. As soon as Chantelle and I had chosen the package best suited for me and finished setting up a very easy payment plan I went in the room and the nurse who had helped me was very nice, very patient, and understanding. Nurse Krizelle comforted me saying that I was doing well because I was a little nervous since I had never done anything like this before. I have only shaved, waxed, and have done threading. She walked through the entire process and continued to talk with me throughout my entire session to ease my anxiety. I 100% recommend LaserAway in Brea, I walked out feeling no pain, feeling satisfied/excited for my next session. Thank you so much LaserAway Brea Team❤️
Nurse Diana was awesome and I appreciated her check ins while I was having my tattoos removed. The treatment was annoying , but she wasnt. I hope she treats me next time I go. Thanks, nurse Diana, you are awesome.
I just want to take a moment to thank the team at Laseraway in Brea. Alyssia is a certified nurse who has been thorough and attentive with my treatments. I appreciate her care and sensible recommendations during and after my treatments. I also want to appreciate Makeyla at the front desk for accommodating my specific needs and schedule. I am very happy with my results. This has been, by far, the best investment I have made in my well being.
This was my third visit and by far the best. Alyssia was my nurse tonight and she was so gentle, patient, and did a wonderful job. I would recommend her in a heartbeat! 10/10. I am new to this process and she made me feel so comfortable throughout my visit.I also wanna shout-out to the ladies up front! Jennifer and Kayla are the absolute best and so knowledgeable.Love the Brea location!! 💞
An absolutely AMAZING experience! I decided to get some lip fillers and was so nervous! From the moment I walked in I was greeted with a smile and great customer service. I went into the room and my nurse Diana put my fear at ease. She was so kind!!! She listened to what I wanted and absolutely delivered! It was a dream come true to be honest. I’m in love with how my lips turned out and I’m extremely grateful to nurse Diana for caring about what I wanted and making me feel comfortable. Guys go to this location and ask for Diana! She will make your aesthetic dreams come true!
The Best and Most Caring Nurse Trisha. I was treated with so much kindness and she was so amazing the way Trisha comforted me in my first session there . I love the staff excellent service. I cant wait to go back❤️❤️❤️💞💞💕💕👍😍🌷🌷🌷
Nurse Tabitha is awesome! So knowledgeable and helpful! I love this location!
First time I got this kinda of thing done. Alyssia explained every step and listened to what kind of results I wanted to see. Then she took each step slowly making sure I knew what to expect and how long it would take. I was very comfortable and happy to be there.
Nurse Diana is the best to get your Xeomin treatment. It always looks so natural. She recommends what you need, with no pushing that makes you uncomfortable. I will definitely keep driving to this specific one, just to get the best treatment. Thank you 💜
Everything went smoothly. Everyone was nice and the appointment was done quick. Overall, it was a great experience for my first tattoo removal !
Sarah was great and very perfasional nurse. Would recommend to you.
I did the cool sculpting under my chin. I was really nervous but my nurse Alyssia was really nice. She explained every step and really took the time to make sure I felt comfortable throughout the entire process. The girls in the front office were also nice. I highly recommend this location. Thank you!
Yolanda is the best. She walked me through everything that she was going to do. It was done very quickly and although it hurt just a little, Yolanda did what she could to make me feel comfortable. The 2 receptionists were lovely. I didnt catch their names. I cannot wait to visit them again.
All staff were very welcoming and polite, made me feel very comfortable. I was very nervous since it was my first time and the nurse explained the whole procedure and answered any questions i had. During my hair and tattoo removal procedure, my nurse continually checked on me and that helped a lot. She went over after care very thoroughly and told me to call if I had questions or concerns. All in all, I enjoyed my experience and would recommend Laseraway to everyone. Oh and I love that they have finance options so that it can be affordable. Thank you Laseraway.
Im so glad I found LaserAway. I wish I had known about LaserAway when I was in high school. Laseraway in Brea is very clean, receptionist and nurses are very very friendly. The receptionist ladies are super nice, sorry I dont recall their name, checking and setting up the next appointment is a nice smooth process. There is no longer a waiting period. They always helped me answer my questions. Nurses in Brea are very knowledgeable and they take care of their patients. The treatments are fast and painless, and I am glad my money was well spent. I recommended to everyone to get their laser hair removal at laseraway
I called LA in a bind i needed a touch up on my botox for a wedding and my normal location I go to was fully booked until the end of April 😡 I called the Brea location and Kayla was able to help me with an appt today due to some cancellations. she was so helpful and made me feel at ease. I arrived early and was made feel welcomed and was checked in right then and there. My nurse Alyssia was so helpful with the explanation of my appt with the what and why and what not to do. I felt heard with my questions. She educated me vs just doing her job. Both ladies were a treat to work with. Thank you for hiring such delightful individuals. ❤️
Had a great overall experience. Everyone was so nice and friendly and made me feel very comfortable during my session. You can tell they care about your needs and always answer any questions you may have.
I’m new to laser and just had my first treatment. Jena was really nice and made sure I was comfortable. She was very helpful and walked me through everything. I’m glad I finally decided to do laser hair removal.
Great experience with my laser hair removal. The results are amazing! Trisha is just wonderful, I felt so comfortable with her. Would definitely recommend LaserAway Brea.
It was a great experience. It was my first time ever trying laser hair removal. Nurse Roquenelle was very nice and accommodating. She helped me with my nerves and made the process go very smoothly.
I recently had my Brazilian done for the first time and the nurses here were so sweet and really efficient! I was in and out within 20 mins and everything was super painless. She made me feel really comfortable
Alyssia Did my laser hair removal for my last 2 treatments and she was incredible! I am so sensitive and she took great care of me! I saw amazing results and I’m so happy with my hair removal!
Nurse Alyssia is the best!She made me comfortable when I was nervous and is super knowledgeable and professional. Highly recommend!
I’ve been going to LaserAway for hair removal treatments for over 8 months. Everyone that’s done my procedure has been kind and made me feel comfortable. I would recommend the Brea location to all my friends and family. I’m always in and out quick. Can’t say enough great things!
Nurse melissa is such a good nurse. She took care of me when i did my thermage. Listened to my pain tolerance since i do have super low. She adjust it and makes it more comfortable to be. Double thumbs up!
Zero rating for LaserAway hair removal! I had 8 laser hair removal treatments at the Brea location. I was absolutely not satisfied with my results. I left a Google review for the LaserAway, they reached out to me and set a free consultation appointment with me. After the consultation session, they offered me 3 more free treatment sessions. I have done a total of 11 hair removal treatments at the Brea location. I AM DEFINITELY NOT SATISFIED WITH THE RESULTS AGAIN!!! After completing 11 sessions, I can say there is NO hair reduction in my upper legs. I also got a disappointing result in other areas of my body. I am wondering how this is possible??!!! Do they have the worst type of laser hair removal machine??!!I only felt like a waste of time, money, and trust. I dont recommend this place to anyone at all! Dont waste your money and time at this place!!
They do a great job!! JENN ARLENE was so caring and careful with me and listened to my concerns
This was my first time with nurse Alyssia but she was super sweet and made me feel really comfortable! Will definitely request to see her next time!
I saw more results after one session than two sessions with another laser. Both my nurses were excellent and helpful with questions and aftercare. I have lighter skin and dark thick hair which lends itself well to laser of course. Love the results on my face and neck (PCOS hairy) so will be adding my legs and armpits. Thanks!
Nurse Trisha was kind and gentle. She always let me know what the next step was and what to expect. She has a pleasant bed side manner and was super sweet!
Nurse Danielle and Ebony are absolutely amazing they are very knowledgeable, make you feel comfortable, little to no pain and I am seeing results pretty quickly. Not to mention the girls that work the desk are always so kind and wonderful to see. I love laser away!!!
I like how clean and professional staff was. I like how attentive Alyssia was during my treatment and how she would adjust for my comfort
LaserAway has helped me feel like myself and regain my confidence. The entire staff are so kind, positive and helpful.
Nurse Krizelle made me feel so comfortable while I was getting laser hair removal. I also enjoy the energy that all the ladies at LaserAway have. LaserAway has One of the best services I’ve received!
This is the first time I received laser hair removal and was quite nervous about the procedure. Alyssia was the nurse who attended to my treatment and I have to say, she made the process very comfortable and eased my nerves while explaining the procedure step by step. I had such a pleasant experience with Alyssia and would recommend her to anyone interested in laser hair removal and recommend LaserAway. The front staff was very pleasant and professional and the place was very serene and clean. I’m definitely coming back for more treatments. I’m so glad I finally gave LaserAway a chance. Thank you 💕
This is my 4th time going to laser away. Each time I’ve been I’ve been greeted by front desk and everyone has been so helpful with the lasering process. This time around, I had Jessica and she was great! I’m the type of client/patient who needs reassuring once in a while when doing laser… because let’s be honest… If you have thick hair, it’s a little more painful (but doable). Jessica walked me through what was happening, told me everything was going to be fine, and I was able to go a little higher with the laser this treatment. Thanks for making this session a bit easier Jessica! I appreciate your help!Natalie
I had a very good experience with Nurse Danielle doing my Clear and Brilliant treatment . She was professional and focused on making sure that she did the best job possible. Would recommend coming here for C&B.
Just finished my first session, I’m scheduled for the remaining sessions at Victoria Gardens since it’s closer but had such a great experience! Veronica in the front was so sweet and welcoming. Danika did my laser hair removal session and was super friendly and knowledgeable! Overall a great experience and friendly environment!
Caresse was probably one of the best techs I’ve had! I requested her for my next appointment! Thank you so much for making my laser experience pain free and fast!
The nurses there are awesome!!! I was really scared and didn’t know what to expect however they were very nice and made me feel comfortable so it made the procedures painless thank you ladies
Like most people who look at cosmetic procedures I was concerned about the cost vs satisfaction. One day I decided to bite the bullet and it is by far the best decision I’ve made, I’m half way through my sessions and not having to shave my legs daily is the best perk! The front desk and the nurses who perform the procedures have all been kind and professional and I definitely recommend that you visit this location for your laser needs!
2nd time going for my tattoo removal treatment, I’m a shy person but Alyssia made me feel welcomed. Honestly all staff are super nice. Once I’m done with my treatment definitely going back for other treatments
I love coming to this place !It’s always so nice and REALLLLYY pretty inside.The girls have amazing service and are always so happy and sweet!I’ve done laser hair removal with two completely different companies and this one is by FAR the best one!!! I don’t feel a thing with their technique and it’s so quick!
My experience at Brea laserway, staff and receptionists are friendly, very experienced n knowledgeable. U have had several threats besides laser hair removal, fillers, botox, brilliance, and purchased several items as well. My technician Jessica, is very friendly her experience with all treatments make me feel comfortable to have her treat me. Jessicas knowledge with all the procedures are beyond the extra mile she connects n her work is awesome. So please give Jessica, the recognition she deserves. Thank you, Lupe Flores
Everyone at LaserAway is very kind and attentive to my needs. The nurses communicate with me every step of the way and are thorough in their work. I am a few months in and seeing incredible results!
My nurse Diana was very attentive and friendly. She made sure I was comfortable and asked me if I was feeling alright throughout the entire appointment.
Obsessed with my experience had the best care! And everything went great
Nurse Hannah was so sweet and helpful for my Tattoo removal and underarm treatment!
I loved my experience with Jessica! She was such a great nurse and she talked me through the whole process and made sure I was okay through it all! I would recommend her to any new clients coming in!
Priscilla was amazing. Scheduling was easy, the office staff was friendly. Loved the laser hair removal package options. Great place!
So far, the service at LaserAway has been outstanding! Since I went there to find out about the packages and treatments, the staff have been incredibly friendly and very professional. The laser hair removal treatment is quick and painless. And, the place is flawless. Highly recommended for sure!!! My favourite register nurse is Kim, she is very gentle and professional.
LaserAway in Brea is fabulous. The first time I went there Chantel answered all of my questions. She was so friendly and knowledgeable. The staff is also friendly and knowledgeable and they make you feel welcomed and comfortable. They answer all your questions precisely. Nurse Alyssia is wonderful!!!!! She is knowledgeable, gentle and explains each procedure. I love what she has done for me. I would highly recommend LaserAway in Brea. Peggy Houston.
Favorite location, love getting my facials by nurse mary, she is super easy going and friendly
Nurse Alyssia is always professional and sweet. She made sure to check pain tolerance and worked with me to get through my first facial laser treatment.
My Halloween Day visit to the Brea LaserAway was great. The gals in the front were fantastic and sweet. I got to discuss LaserAway procedures, and how they relate to my Wife and I. I was assured that the conversation was discreet so that I could explain in detail whats goin on.Then it became time to enter the treatment room. Alyssia greeted me so kindly. I grew out the hairs on the problem areas so that my Nurse could better identify the stubborn areas. Alyssia had the right to have me reschedule due to not being trimmed down enough. She actually inspected the areas of concern, then allowed me to trim them down (over the waste can) right there in the treatment room with a trimmer I brought with me! And I am not done: Alyssia took that hair zapper and became very thorough, more so than any past visit. I was so happy and excited that Alyssia was so accommodating, sweet and thorough! I just LUVD being treated so nicely. Alyssia ROCKS!
Nurse Jenny is a great nurse. She was compassionate and she told me about what she was doing. I enjoyed talking with her and her service.
It was an OK experience. I feel like the nurse that treated me prior this session paid more attention into details. I notice more hair growth with this recent session.
Alyssia was very kind and gentle. She adjusted the laser strength many times depending on the sensitivity of the area and did not rush the process. I like going to laser away for laser hair removal because the tool has a cool air feature which reduces pain. Communication is clear and concise with instruction on what to/not to do reinforced via email and text messages before and after the appointments. The only caveat is that you cannot be late greater than 5 minutes, so plan accordingly. Thank you Alyssia!
Perfect customer service! I went in for a consultation and they were super nice! I signed up for a plan of 10 treatments but unfortunately had to cancel at the last moment due to personal reasons. Even through the cancelling process Amber was unbelievably nice and helpful. Im definitely going to come back when I have the opportunity. I highly recommend this place. They are also extremely professional! During the sign up process they made sure I understood everything that was going to happen given the procedure and possible health concerns given my medical history. I also talked to a doctor the same day to check that I was eligible for the procedure in order to make it as easy as possible. They are very efficient in what they do and again, I highly recommend LaserAway for a welcoming and delightful experience.
Chantelle front desk took care of me and really helped me out when it came down to what would suit suit my deep acne scars. I am grateful and feel great. Definitely recommend laser away to all with similar situations.
I had an amazing experience at this LaserAway location. My favorite nurse is Tanya!!!! She is so lovely, kind, and considerate. She always made me feel comfortable and made sure that she was targeting the right areas. I loved how she used chalk to mark the areas that she would not laser, it made the process so much easier. She also wiped my face multiple times to make sure that my face was clean, so I did not get burned. She was just a lovely human being. I had an amazing experience at LaserAway. I would recommend this place to anyone.
I’ve been going to this laser away location for years and love it! Always greeted with a very kind staff and have never had any problems with the services. Definitely recommend getting laser hair removal done here.
I just had my upper lip laser hair removal on Sunday. They were able to accommodate me the next day I called for an appointment. Its really great to be able to have the treatment done on a Sunday! I was treated by Val, a nurse practitioner, who went above and beyond to make me comfortable . She was very professional and knowledgeable about the procedure. She answered all my questions, and I was very impressed by her attention to detail. I highly recommend Laser Away in Brea for hair removal!
Priscilla is always amazing and does an incredible job at doing what she does. She’s so sweet and I always make sure I book my appointments with her. She’s the best!
I like the fact I have been getting the same nurse. I just want to make sure the nurse I get takes everything off Thanks. Otherwise the nurse krizelle does a good job. She is also very caring.
I was seen for clear and brilliant. Nurse Trisha treated me. She did a wonderful job, answered all of my questions, and I love my results!
I went to Laseraway for lip fillers and facial filler. I am very satisfied with my results. All my visits I never had to wait and staff was super friendly. My nurse who did my injections was very professional and took into consideration my concerns and gave me the results I was looking for. I definitely recommend Laseraway
It was a great experience. My nurse gave me excellent service and offered some pre-treatment tips before my next appointment.
Nurse Yolanda was professional, welcoming, and made the whole process seamless. She was constantly checking in with pain tolerance and gave some great healing tips.
Very knowledgeable and friendly staff. They take the time to explain the procedures thoroughly.
I went in for laser hair removal and tattoo removal. And let me tell you that Maria, who took care of me, did an AWESOME job. I was sooo pleased, i will be scheduling with her for the rest of my treatments. Highly recommend her guys! THANK YOU MARIA
Super kind staff made me feel so comfortable! Beautiful facility!
I have done laser hair removal treatments at Brea location and I’m absolutely not satisfied about my results! I purchased 8 treatments and each treatment was done by different person. In most of treatments, staff skipped some areas of my body. Totally, hairs have not been removed in most parts of my body. I only felt like a waste of time, money, and trust. I dont recommend this place for anyone at all!
I have had amazing experience with my laser treatments. Priscilla is amazing and always makes me feel comfortable during the treatments. I highly recommend Priscilla at LaserAway!
Staff is very friendly. They always have a big smile on their faces. Always neat and clean. Nurses are very educated and helpful. Highly recommended to my friends and family.
I love it. The people in the front desk is amazing and lovely. Green is great. Make sure to make your appointments with her, she is so gentle kind and polite.
BUYER BEWARE!They will tell you results are guaranteed. They are NOT. I had four treatments of CoolSculpting to my neck, Waited the 4 months and had NO results. Im not exaggerating. Not even a slight improvement. I had absolutely ZERO change.Then I was told not to expect a refund. I had a consultation after the 4 months and they said theyd call me in 4-7 days. Nothing.I went into debt $2225 and got NOTHING in return.Once they have your money, they dont care if the treatment works.
She was very kind and went through the steps of the procedure and the aftercare thoroughly. Offered blanket and water.
I’ve gotten Clear and Brilliant done at LA and I love it so far. Face feels amazing and I’ve grown up with terrible skin and acne. One of the first times I feel comfortable in my own skin.
I had a very pleasant experience with nurse Yolanda. She was friendly and knowledgeable and was able to answer all of my questions regarding my tattoo removal.
Had another treatment today and Im still in love with my hair removal results! Just signed up for botox and lip filler! I cannot wait! Thank you LaserAway!!!
My first time in and I had a lovely experience. No awkwardness! Yolanda was professional, warm and friendly. Staff was welcoming and facility was spotless!
Alyssia helped my 4th laser hair removal treatment today, and she performed the treatment thoroughly with details that other nurses might have missed. I already see a difference only w 3 treatments.
This place is very clean, staff is super friendly, they are all very knowledgeable and best of all the laser works! They have some of the best laser hair removal systems around. I would absolutely recommend this place and will come back for additional services. Thank you
Great staff always friendly. Super happy with my results so far and I’ve just had 2 sessions of clear and brilliant. Can’t wait for the final results.
Nurse MARY was wonderful so good at her job and just wonderful at letting me know every step of the way. The ladies in the office super helpful as always will never go to another laser way except Brea Thank you ladies❤️❤️
Been getting laser hair removal for about a year now and Priscilla is great! Her customer service is excellent and she is extremely thorough. Lauren is also great as she is so helpful in making my appointments!
Nurse Diana was great! Informative and fast! Very professional and I love my results! ❤️
Love the Brea location! All the ladies are so nice and amazing!
So disappointing. The receptionists are not special in the kindness area and not very welcoming, or sweet. My ipl treatment lasted about 10 minutes. I couldnt believe she was done. What the hell? She went over spots 1 time. I had no pinkness or heat afterward on my face. None of the darkening of freckles as they come off, no indication I have had anything done and no change whatsoever. Im so mad. I was told I needed six. I got three. This was the first one. Ill be back after the third one to say whether or not I got any results. New part of post. It’s been three or so months I guess. Simone saw that I was unsatisfied and sent me to a different location and replaced my duds visit with a new one. They were all lovely there. Wonderful treatment and guidance from the nurses too. She explained exactly what may or may not happen. Afterwords my results were that my skin became very sleek and tight. Looked really good. I would definitely go back to tustin
This has been my second treatment with Genesis and she is simply amazing! She is extremely kind and thorough with her work! She makes certain that you feel at ease, takes her time and ensures that the treatment will provide excellent results! I highly recommend Genesis!
Diana did my laser. She did an awesome job and was really fast which was great. The girls at the front desk are really nice also. I totally recommend the Brea laser away.
Went in for first legs and Brazilian nurse Diana was amazing! So nice and quick made it all easy. Great experience!
I have been coming to this LaserAway in Brea for a year now. I purchased the VIP Pass at a cost of $5,000 and I am yet to use it. I have been rescheduled for my appointments twice already. Both times completely last minute for no reason my appointments were canceled without notice. Its super difficult to get an appointment in and when it is booked the appointment is moved for no reason. The other 2 times I have made appointments and showed up the appointment was mysteriously for 30 minutes prior to my arrival which they failed to mention when I booked. It seems like if your not blue eyed and blond haired no one is really going to pay attention to you. This place is a joke. I cant believe I fell for such a scam. Good luck trying to get your money back. Good Grief. So extremely disappointed at an establishment that spends so much time and effort portraying a professional reputation turns out to be a fraud.
I had a fine experience here. I paid for laser hair removal, and the treatment was effective! The reason I only give this place 3 stars is interpersonal. My interactions with the women on staff was sterile at best. Check in and prebooking was mechanical and brief.I missed one appointment because my husband had emergency surgery, and when I called to apologize for missing the appointment, the girl I spoke with didn’t even say “I’m so sorry” or “Is everything ok?” She just wanted to know when I wanted to reschedule. I was turned off my that. We always have a chance to connect with other people and I felt that the women on staff (at least the ones I encountered) were not interested in connecting with me at all. I will go elsewhere for laser hair removal in the future.
I just had my last session here for my upper lip and chin, and honestly save your money. I really don’t recommend coming here I spoke to their guest service twice and the ladies at the front desk. I had told them multiple times that my hair was growing patchy, and there’s wasn’t a whole lot of results my hair wasn’t really going away. Ontop of that front desk woman aren’t the nicest. After all of this all she offered and gave me was a free session... I asked for a hair growth assessment and they didn’t even provide that. They gave excuses after excuses. I have to shave twice a week still and this having 11 sessions! When I would bring up the concern to front desk or advice center, they would tell me it was hormonal and constantly trying selling me more sessions. I have taken blood work my hormones are great and not abnormal. I got a Groupon for new look skin center six sessions for a full Brazilian and underarms for only $250. In just one session my arm pit hair is literally almost gone, and my private area has already a few patches with no hair, and again this was only one session. You can find so many groupons for other places. I spent $900 and i literally paid for nothing.
Nurse Green is awesome! She’s my all time fav! She’s thorough, easy to chat with, and just a sweet/kind person overall. 💚 ☺️
This does NOT work for everyone with dark hair. I spent $2600 on 3 areas (2 small/1 medium) and they say they GUARANTEE at least a 70-80% reduction. But after about 12 (2 of which were freebies bc they saw there was barely any reduction) treatments I MAYBE had a 20% reduction. The fact is they go so fast and for the money they are not nearly thorough in certain areas. They overlap schedules so much that they don’t care about fulfilling their “guarantee” they just want your money. When I did my FIRST evaluation the technician was also like “yeah after that many treatments you should have WAY more gone than that” and recommended another full round (8) treatments to try to get to the guaranteed amount. So when I went to “check out” the girl at the front desk had the audacity to suggest that actually I need to purchase a “maintenance” package. I’m sorry WHAT?! You literally didn’t even fulfill your first guarantee… Why would I ever spend more money to still not get the ONE service I paid for. So they said oh we will give you 2 free but that’s it… and even suggested that I wasn’t doing the aftercare correct. Like why would anyone want to elongate a painful treatment?! What would I even gain from that? So yeah in closing I am sure it works for some but if you are hesitant/don’t have money to burn I would go someplace else. This place is a cattle call.
Love laseraway!! Been a customer for almost 10 years!
I had a great experience at laser away. I got the laser hair removal with Nurse Danielle and she made me feel very comfortable during the treatment!
I’m not one to complain but This Brea location is extremely unprofessional and need to get it together! I’ve been here three times hoping the next visit would not go as bad. First visit they had issues with my account that magically fixed itself after 20 min so of course that ran into my time and I couldn’t get my full treatment done. So I had to drive 30 min again a second time to get the other half of my treatment done. When I get to the office they say my appointment was at a different time but they’ll “try” to squeeze me in faster. I’m at my third appointment and they said they “tried” to call me to say they’re understaffed and had to cancel my appointment. If they “tried” calling me why did I not get a call? Or at least a voicemail? Then the receptionist is trying to give me an appointment for a different day and then says we Actually have you scheduled later today. This is completely ridiculous. Avoid Brea location it sucks.
First visit and it was wonderful! Staff was friendly and Jessica my nurse was incredible! Made me so comfortable and went above and beyond. Would definitely recommend this location.