Recommended by friends who had wonderful experiences and ours was excellent! RN Elizabeth made my daughter comfortable immediately, took time and care to ensure the process was explained and customized. So easy and effortless! Will be back for myself!!
This place is adorable. Super clean and friendly. Rachel was fabulous and very knowledgeable. She took the time to make sure everything was even. And went over the after care protocol very carefully.
My daughter wanted her cartilage pierced. We came to Rowan after reading the great reviews. All I can say is that they were WONDERFUL! The customer service was top notch and the nurse, yes nurse, who did the piercing was exceptional! If you need a piercing or an earring exchange - do yourself (and your ears) a favor and go to Rowan!!
Absolutely love Rowan. All of the employees & nurses are so helpful. Everyone was so sweet and gave me great advice about my piercings. I also love all of the earrings they sell there. Definitely going back to Rowan again!!
Overall an amazing experience both times I entered the store spontaneously. I love all of my new piercings thanks to the piercing team and the support staff. I will be going back and recommending to my friends, family, and peers.
Literally just got finished with a conch piercing done by Ryan. Barely felt a pinch. Such a flawless piercer. 100% recommend. Loved my jewelry too! Thank you so much.
Rowan is a beautiful, clean shop. Ryan pierced my daughter’s ears . He was extremely patient and kind.The service was excellent. Would def recommend and come back!
I came in as an anxious first time mom to have my 3 month old infant to get her ears pierced. I cried more than she did 😅. Ryan who was our piercer did such a fantastic job, he made sure that the placement of the earring on both ears matched up as best as they could and quickly did the process. She let out a quick whimper as was ready to show off her earrings. The manager even offered their back room for me to breastfeed in case she was too upset. I would definitely come again and recommend this place to everyone.
Our son was talking about getting his ears pierced for years, and no one eased his mind quite like Ryan. He was worried about the pain and the process, and Ryan took his time to explain every step. Then he used numbing cream and our kid barely felt the needle! Be sure to let them know beforehand, as the numbing cream requires some additional time.When it was over, he was grinning ear to ear and FaceTiming all his friends. Our daughter is next and can’t wait!Really appreciated Ryan’s patience and care, along with Laura and Elizabeth’s kindness, patience, and professionalism. Not to mention… THIS WAS ALL DURING AN AFTERNOON RUSH!This is our new go-to spot for quick and safe piercings 🤩🤩🤩Thanks for everything!
Twice the ladies here have helped me with my ear piercings! I thought my holes closed up, but they just needed tapering. Kayana was super helpful!! And the place is so clean and nice!! Highly recommend!
Very good service and a wonderful experience for my 1st time going there! definitely recommend and got from a friend to come here
Excellent customer service, attentive staff, and clean store! Despite the walk-in appointment we were able to get pierced in under 30 mins, a lovely store!
So grateful to find this place! I really appreciate that they’re all licensed nurses and could answer my questions about piercing safety. They helped me get my earring back out after it got lodged in my ear a few days ago from a different piercing studio. All the staff were super kind and patient!
My daughter just had her 2nd piercing. It was so quick and she didn’t even react. I had no idea her ears were pierced. The nurse was amazing and explained everything very slowly and clearly. It was a great experience. I highly recommend it.
I scheduled my 9 month old for her ear piercing here. Honestly the best experience we could have asked for. I really liked how clean and sterile the procedure was. Elizabeth, the nurse who did the piercing, was very knowledgeable. After we chose the earrings she gave us a complete walk through of the procedure before we started. She even allowed me to nurse my baby in a private room to help my baby calm down before the piercing. When it was time to do the piercing Elizabeth was precise and efficient. Both ears were pierced in less than 20 seconds! My baby stopped crying with in a few minutes. By the time we left the store my baby was back to normal, just looking extra cute with her new earrings. And to top off this awesome experience, my baby won the National Piercing Day contest! We got the piercing and the earrings for free.10/10 recommended!
A friend of mine mentioned this location to me for my earrings so i decided to check it out. I walked in and was greeted! Very friendly staff. Rachel assisted me with a hoop for my rook. She made the process so seamless and fun! Recommend if you’re looking to obtain a new piercing or simply go in for new jewelry
Very happy with my experience at this location. My daughter has sensory issues and the nurse taking care of us had the utmost patience with us and my daughter. They knew to take my daughter into a private room when she was getting scared and made the situation a lot easier for her. Totally recommend to anyone looking to get their children’s or their own ears pierced. Much better experience than the old piercing guns from Claire’s
Great experience. Quick, easy, and everyone was so friendly. Our nurse, Elizabeth, was wonderful and patient. Our baby looks great with her new earrings!!
My sister and I took my daughter to Rowan’s and we had a great experience. The staff and the nurse went above and beyond. My daughter barely felt anythingand maybe cried for a few seconds. Definitely recommend!! Will come again in the future for sure!!
We came in to get my seven month olds ears pierced. I was so worried initially, but the nurse Elizabeth was amazing. She was so kind and patient. The fact that she took the time to explain everything to us in detail definitely helped calm me down. Thank you so much Elizabeth you are the best !
I would definitely recommend this location to anyone needing to pierce their little ones ears. The instructions/questionnaire on their website may be lengthy, but do not get overwhelmed as they are meant to aid with creating a seamless appointment session. We took our four month old baby girl to get her ears pierced back in August 2023. Our assigned nurse Kayana was so calm, kind, and professional. She really takes time to perfect the piercings - she drew and redrew the dot on each ear until my husband and I (including Kayana herself) were satisfied with the placement. She explained to my husband and I what to expect before she started the process and she worked quickly between ears all the while remaining calm when our baby started crying. She answered all of our questions and we were sent home with an aftercare kit with clear instructions. The facility is so clean and quiet, you are sure to have a great experience. Kayana, thank you again for being a part of this extra special milestone for our family!
Very nice experience. Beautiful earrings for my daughter. It was painless experience. Would recommend
Just got my daughters second piercings!!! What a great experience! Even one of the mammas got her second!!
Had a great experience! The whole process was efficient and smooth, and the nurses were so friendly and professional. I had a minor issue with an earring falling out post-piercing, and Kate was incredibly helpful in getting me sorted. Would highly recommend
So professional. I really felt they cared for my daughter when doing her piercing. So clean and hygenic.
Had a great experience at Rowan. Elizabeth was the nurse that pierced both me and my 11 month old daughter. She was fantastic and very patient. Definitely recommend going to Rowan. Very safe and clean.
Great experience!! I came in as walk-in, and the whole process was smooth and efficient. I initially came to repierce a piercing that I thought had closed, however the nurse was able to get the stud in. The team is kind and informative, would recommend to anyone looking to get pierced!
Took my 6 month old daughter to get her ears pierced and had a lovely experience. The space itself was so pretty and most importantly clean. We had Nurse Marissa who was sooo friendly. She kept making my baby smile and made sure the marks for the hole were even. She explained to my husband how to hold our daughter and was very gentle with the piercing itself. My daughter only cried for a little bit which was to be expected. Overall had a great experience and highly recommend.
Great and easy experience! Nurse Elizabeth was super helpful in explaining all the jewelry and how the process of the piercing entails. The walk in/booking an appointment last minute was a breeze being that everything is done electronically. Highly recommend!
Excellent service! The nurse piercing my 6 year old daughters ears was great at earning her trust. The whole process was explained. Everything was clean and sterile. Great experience!
BEST EAR PIERCING EXPERIENCEI had the best ear piercing experience! Elizabeth was incredibly helpful in deciding the best option for me, whether to use a needle or a device. Based on her expert advice, I chose the needle, and it was a fantastic decision. Elizabeth also guided me in selecting the perfect earrings. She was so detailed and caring when marking my ears for piercing, taking the time to mark them multiple times until I was completely satisfied.Kayana, the kind nurse who pierced my ears, was amazing. Her experience and patience made the process completely painless—I didn’t even feel the needle! She explained every step to ensure I felt comfortable and not afraid. Before I knew it, she was done. Kayana and Elizabeth made me feel like I was in the best hands. It was a very enjoyable experience. I highly recommend everyone to come here for their piercings! I am definitely recommending my family and friends to come here🌟
Elizabeth and Kayana were absolutely wonderful. They explained the entire process to my 6 year old daughter and let my daughter control the pace. There was no tricks and no pressure. They were amazing. I almost got my ears done too!
Great experience! The nurse who performed the piercing was very knowledgeable and helpful. I appreciate the emphasis on safety and cleanliness to ensure proper healing. The only downside is that there were limited options for piercing earrings.
Excellent. It is clean, neat, and well-kept. I have had piercings done by a tattoo artist out here in Long Island and wasnt quite thrilled. Rowan has follow-ups and checks on the clients. Love it. Will follow up in 30 days for possible another piercing. See you soon. Will recommend anyone. They are the best
We went in for earrings and they were super attentive and honest. They found an old piercing and instead of repiercing same pierce they were honest and just put the stud in and sent is on our way.
Excellent service. Very clean and thorough in explaining the process to my 13 year old. The nurses are very friendly. I highly recommend Rowan for piercing for all ages!!
Amazing service and very friendly customer service. I got my ears pierced by Ryan and he took his time to make sure the positioning went well. He went over the aftercare and the space itself is very chic and trendy. Great service and cute earrings.
We had a great experience piercing our 7 year old daughters ears with nurse Elizabeth. She explained everything to her so there were no surprises. My daughter is thrilled. The front desk was also so helpful and kind.
Has a great experience with Rowan in Walt Whitman Mall.Team is so knowledgeable and the piercing salon is modern and hygienic. Felt 100% comfortable getting my ears pierced here.In addition - they provided great post care advise.And have super cute earrings!!
My daughter (9) and I just got our ears pierced by Elizabeth and she was phenomenal. She explained everything was patient with my daughter and made her feel so comfortable. Would highly recommend Rowan and Elizabeth for a great mother daughter experience!!
The whole staff was amazing! Kayana made my daughter feel so comfortable and took her time to get the placement just right. Highly recommend!
We had a great experience with Kayana getting my daughter’s second piercing! The shop is clean, organized, with a nice selection! Highly recommend!
The nurses at Rowen have been amazing with my daughter. From piercing to helping with any worries post piercing. We are so thankful for their help and support.
Awesome place. Kids friendly. We got our 2 months old her ear pierce with Elizabeth who was a great nurse. She explain everything that was going to take place during and after the pierce.
Went to Rowan today to get my ear piercing on my Helix area. The staff is absolutely fabulous. They were so sweet to squeeze me in at the end of the day and Cayana (nurse) did a fabulous job. I barely felt any pain and I was in and out in under 10 mins. She was extremely knowledge And made me very comfortable as I was a tad nervous. Would certainly go here again if I want another piercing or my daughters would like to get one. Highly recommend!
The most amazing experience for my nervous 7 year old. They were soooo incredibly patient, despite the anxious tears. Highly recommend ❤️
We had a great experience! My seven year old daughter got her ears pierced by Elizabeth who was very patient, kind and did a great job! Great service !!
It was a great experience, can’t wait to come back for the other side. Nice easy quick process.
Workers were very nice my nurse was elizabeth, she explained everything to me and how to clean my new piercing and made me feel calm and excited.
My daughter and I went in for a helix piercing and it was the best experience. The piercer was kind and efficient and calmed my daughter’s nerves. Also super clean. I will absolutely be back!
So professional. Myself and my daughter have been pierced here and nothing but amazing things to say. Patient, kind, clean and made us feel super at ease!!
Best experience at Rowan! So clean and aesthetic . Staff was great and our piercing girl Shakira was phenomenal! 10/10 recommend!
Fabulous experience! Everyone is very professional and the store is immaculate. They took me right on time and answered any question that I had. Would totally come back and recommend!!
Kayana was amazing. She took out my daughter’s earring that was stuck for 2 years! My daughter was so afraid to have it done and kayana had it done in 5 minutes without pain! Highly recommend!!!! Thank u!!!
Very friendly staff! My daughter was able to get both ears done at once. They made her feel comfortable the whole time!
Kayana and Elizabeth made the experience for my 6 year old phenomenal. They made her feel so comfortable. It was a great memory for us!
Great experience. Friendly and helpful staff. Nurse was great and took time to make sure we were comfortable with placement. Highly recommend!
When I tell I never ever leave reviews but I have to today because our experience was just that great. I can not say enough good things about the experience! Clean, amazing staff, and no wait time for our appointment. Nurse Kayana, you are the best!!! THANK YOU for making my little girls experience so fun and special (and mine too)!! 💎🩷
I love my piercing. My nurse, Kait was amazing as well. She was very professional and everything came out exactly how I wanted. If I based my review solely on just her I would give 5 stars! The jewelry they offer is mediocre and overpriced. I also don’t like how they calculate the tip based on service PLUS the cost of the jewelry. It should just be the service. I paid $130 for a Tragus piercing, plus the jewelry AND tip, which is insane because I literally chose the cheapest option. Overall it was a good experience, cute space but idk if I’d go back based on the pricing and lack of affordable jewelry options.
What an amazing experience! They were so helpful and calming to this scary situation. I would definitely recommend coming here. So simple and easy!
Nurse Kayana was the absolute best. We loved her and loved the experience. My 8 year old is usually scared of this type of stuff and she was SO happy. Thank you Nurse Kayana. You are one of a kind. A true gem ❤️
I was so scared to get my ear pierced but they made us so comfortable and we’re so professional. A bit pricey but worth it. I will be back!
Had a great helix piercing experience today with Ryan, very easy and I felt little to no pain! I love the jewelry and placement I chose. I would definitely go back to do more piercings in the future!
Excellent service. We walked in a bit nervous yet we were amazed by the professionalism and service. We highly recommend Rowan for your baby’s ears piercing.
I had a great experience with Kayana. She took her time with placing the studs for my second lobes and she made sure I got a longer stud (which I didn’t get for my first lobe). She was great!
We had a very good experience at Rowan! Kayana was very professional and made my 9 year old daughter feel very comfortable about getting her ears pierced. We are very happy with her piercings and would highly recommend Rowan to anyone.
My daughter got her ears pierced today. The selection was good and the place was clean. They took us quickly. She is 10 years old and she said it hurt a little but she tolerated it very well so their technique was excellent. The Nurse adjusted her dots on the ear lobe to make sure they were even. Overall it was a pleasant experience! She even got a bravery certificate although they put February instead of March. Oh well. It happens.
Came here to get my daughters ears pierced. Fast check-in and friendly service. Going again to get my other daughter’s ears pierced next weekend.
My second time back at Rowan in a week (my daughter’s 2nd) and this time for me! New piercing for third lobe that closed. Kaiana (sp) was so sweet and took time to ensure it was even and looked right. Definitely will be back again! ❤️
Highly recommend! Ryan was fantastic and super friendly!! He explained everything, including the process, best earrings for me and aftercare. He took his time and made sure what I wanted was exactly in the correct place. The person who helped at checkout was great , too! Worth every penny!
Excellent service! Nurse Kait was kind and patient. She made my tragus piercing quick and relatively painless. I love it! I’ll definitely go back for my conch.
My little girl (10 months old) got her ears pierced today. I was so nervous but the staff were so kind and very professional to my little family. I highly recommend them. Thank you ladies!!!
Got a walk in appointment and within 10 minutes my piercing was done. Elizabeth was amazing, explained everything, and made the entire process enjoyable! Highly recommend!
Daughter got her first pair of earrings. Elizabeth and Ryan were very friendly and professional, not painful at all. Thank you!
Kayana was amazing and very knowledgeable! She was very patient and wonderful with my teen daughter… best piercing experience
Great service, and staff. Got my daughter’s first set and was great experience!! Would recommend
Had an extremely pleasant experience here. Ryan was very helpful, nice and gave me great suggestions on earrings for my conch piercing
Was a wonderful experience, staff was welcoming and patient. I will be returning for more piercings!
Helped my daughter by answering all of her questions. They were very informative and pleasant. We definitely recommend them. OK.
The team at Walt Whitman Rowan are fantastic! Micaela and Shakera are awesome!! What a great experience!
Just had my 3rd hole done by Elizabeth. Great experience, so quick and painless!! I would definitely recommend coming here to get it done.
What a wonderful experience. Ryan did such a wonderful job! Will definitely come back!
The nurses are very gentle and precise. They made my daughter feel at ease.
So nice and is much better then any other piercing place I’v been to! Only in my teens and encourage others in my peer group to come. SO AMAZING THANK YOU!!!
Brought my 6 month old baby girl to get her ears pierced and everything went smoothly! Would definitely recommend
I took my 5 month old to get her ears pierced, she was extremely fussy and the staff was so patient. I am very happy with the experience!
Clean place, piercing itself went well today. They are not proficient at communication with the customer. Error after error in communication. As well, seems they are more concerned about selling than the customer experience and will nickel and dime you.
Best experience for my 3 year old. They were calm, patient - and she was the happiest customer with her new ear piercing.
Rowan’s customer service was so great! They answered all of our questions and we had a lovely experience.
I had such an amazing experience. They were patient and very supportive throughout the process. Highly recommend!
I was so nervous about getting my first ear piercing, but the whole staff was so nice and made the process so easy and pain free. Would definitely recommend!!!
Great experience. Nurses are gentle. Sales associates were helpful and patient while I picked jewelry. Come to Rowan!
Amazing place I recommend to everyone. Easy no painful my daughter and me we were both so happy.
The nurse was very experienced. The place is super clean. They carry a beautiful selection of earrings. Loved it!
Absolutely beautiful!! I love the earrings. The workers are so kind. Definitely book if you want a piercing!!
We recommend this location. The space was very clean and colorful. Nurse Kay made my 3 year feel at ease about the whole procedure. She was very patient, kind and detailed. We got both ears pierced simultaneously to save both my daughter and nurse the trouble.
Such a great experience for my daughter. Everyone was so helpful and the piercing was perfect! Highly recommend!
The staff and experience was wonderful & relaxing! We highly recommend all services here! ❤️
Great location, excellent service, very knowledgeable and professional staff and nurses. I couldn’t imagine a better experience!
Disgusting customer service at the Walt Whitman Location. I walked in since they have a large sign saying “walk -ins welcome”, one of the nurses (dressed in scrubs) gave me a nasty attitude and said I had to wait for an appointment which was 3 hours later. She then practically tossed me a QR code to scan and told me to book the appointment myself. Then walked away with a nasty attitude . The store was completely empty. Why have a large sign saying walk ins welcome when they’re going to treat you like trash when you ask if they can pierce you? How is a licensed nurse going to treat people with such a negative attitude ?? My husband was with me and he even said “what’s her problem?” . Completely off putting. I came here to get pierced because I just moved into the area, but I’ll have to drive to Patchogue where AMULET ARTS is located for a quality needle piercing with amazing , kind and friendly service . I was there March 29th 2024 at around 1PM.
I got my ears pierced at Rowan in Walt Whitman Mall and I can tell you I was so nervous but everyone was so nice and Elizabeth was amazing and helpful. Thank you so much !
Excellent service! Kayana was super helpful and professional, and made me feel confident in my new piercings!
Amazing!! Did not hurt at all very lovely people!!!
Amazing experience for my 3 year old daughters birthday ! Mary Kate and Shakira did it at the same time and it was so fast !
Amazing service, super friendly staff, helpful all around. Incredible piercing experience
Great experience! Everything was clean, well priced and easy. Would highly recommend.
From reception to the nurses, everyone was incredibly friendly, good with my kids, professional and pleasant! Very pleased
Nice, pleasant experience. Super clean. I’m an RN and appreciated the cleanliness of the facility and care the nurse took to make sure everything was disinfected.
Nurses are very nice. Come here often always satisfied with results.
Such a positive experience taking my seven-year-old to get her ears pierced here. Would recommend to anyone!
I wish it was possible to give zero stars. I went to Rowan back in October. I purchased the lightening bolt earring and paid for it to be inserted by someone at the store which cost $125. Not only did the earring tarnish & become dull after a week, but after a few months the earring randomly fell out and went missing. I contacted customer service and they were unwilling to do anything to help. All they did was send me a super long email explaining how their earrings work - COMPLETELY ignoring my issues - and telling me they were unwilling to do anything. DO NOT SHOP HERE!!Edit: I went through other reviews and read that having an earring fall out is a common problem which makes me even angrier. This is clearly an ongoing problem that the company refuses to address.
Fantastic experience with a lovely well trained staff. My daughters first ear pierc8ng experience was top notch.
Fabulous experience! Ryan was fantastic and super friendly. It is clean, neat and well kept. The staff is professional and helpful. Will definitely go back for more piercing :)
Super good there super nice and clean I got my piercing here and they look perfect
I went to get a third piercing. Unfortunately for unforeseen and totally not worth the time to explain why I was late to my appointment.That’s o e plus, that you could go on the website and schedule your appointment at your convenience. But they were so kind and took care of me anyway.They explained everything to me and gave me time to decide what I wanted and were very patient.When I finally decided, I sat in the chair and explained what I was looking for and he marked and remarked and remarked until we agreed on the spots and I always asked for his opinion but he said I’ll do whatever you want, what makes you happy.Which was so nice.They were amazing and explained the aftercare and it was a less painful experience for me and his patience helped.Thank you for all of that.I highly recommend Rowan’s place.I also looked around and they have some beautiful things in there too.
Came back for my second piercing! Wonderful service and knowledgeable nurse! Would recommend!
AMAZING!!! Got my daughter’s ears pierced here today and they were all so patient and caring and it is so clean!!
So helpful. Brought my daughter and they made her very comfortable. Highly recommend!
Very friendly and professional. I had to get a repiercing by needle. It was quick and easy.
Super welcoming and clean environment. My nurse was so friendly and kept me comfortable the entire time
Amazing, great with my 3yr old. Come if you need your ears pierced
This is my second time in this store and the staff are super helpful. Quality earrings and I will def be back for more!
If anyone is looking to get there ears pierced this is the place to get it done it was fast and simple and the guy that did mine was amazing you barely felt it plus it looks good once its done 👍
I loved the experience that they gave us. It was an amazing experience for my kids.
It was an amazing experience! The workers/nurses were so nice and helpful throughout the entire process. It may be a bit pricey but it truly worth it for the care and service they provide. Will definitely be coming back to purchase some earrings for when my piercings fully heal!
Fabulous experience. I let my pierced ears close up 15+ years ago because they were always irritated.I thought I would need them to be re-pierced. Instead, the nurse was able to gently re-open them with no piercing and no pain whatsoever. She refused to charge us for the service. I am now happily wearing 2 pairs of cute earrings I bought from them. No irritation at all!
Great service! Quick and easy process. Thank you so much!
Just got my second piercing here. They’re amazing here! Such cute earrings and the piercers are super nice and straightforward about whats going to happen.
The nurse was awesome! Love it, I got the Tragus piercing and it didn’t hurt me as much as I thought
I highly recommend… this was easy & painless… the nurse made her feel so comfortable and at ease
Fantastic service! Explained everything to us prior, kind and professional. Highly recommend ! We’ll be back.
Ryan was absolutely wonderful with my daughter getting her ears pierced for the first time. Every step of the way he made sure she and I were both so comfortable with the process. Highly recommend!!
Experience was fast and easy- staff was helpful and professional and the follow up is amazing- i would definitely go back and would also recommend for teens and kids- one if the cleanest places i have been to
Great experience! Went with 4 friends on a Friday night and it was fun! Kayana was incredible!
Excellent attention to detail and a compassionate experience for my girl! We be our go to from now on! Thanks
Elizabeth took her time and was very helpful with the piercing process. Highly recommend!!
Wonderful experience! Clean studio, professional & helpful employees! Thank you :)
Elizabeth was so patient with my anxious, squirmy daughter! I would definitely recommend Rowan!
Was a great experience for my daughter’s first ear piercing!
So awesome!!! The nurses were great and made my experience wonderful!
I had a great experience. Everyone was so nice and the place was so cute!!
Everyone was amazing at Rowan! The store was clean, the nurses were so kind, and the earrings were beautiful. Grace did our piercings and she was super gentle and totally helped ease my nerves and explained all the after care — plus the placement was absolutely perfect for my second hole! Cannot recommend enough!!
Amazing service!!! Super fast too! Little to no wait time.
Fantastic experience here at Rowan!!! Just got a tragus piercing and it was super easy and quick! Thank youuuuu!!!!!!!!
My experience here was great! The staff is friendly and super helpful. I definitely recommend coming here.
Fabulous experience! The sweet nurse was so patient, kind and nurturing to my 6th year old who was kinda scared at first but she worked her magic and made my daughter’s birthday wishes come true by piercing her ears. Thank you🙏🏻🎀✨!
Fabulous staff, very clean! Made my mother in law and my daughter both comfortable!
The nurse was so sweet and they make Sure u feel comfortable
Always a great experience here! Staff is super nice and make it so fun for everyone!
Everything went smoothly and the nurse was very nice and accommodating, and it was practically painless 😁
Always an amazing experience!! This was my 2nd time getting pierced here and I really cannot complain 😁
Friendly service everyone was helpful and welcoming. Kayana did a wonderful job.
Brought my niece to get her second piercing.,Staff were very helpful and attentive..Excellent place!
I visited Rowan to swap out my backings for a smaller/shorter size. The Nirse that helped me was extremely thorough, explaining everything, answered all my questions, and was very supportive. The space is clean and I would definitely go back.
Very patient with my 5 year old. Clean and quick- def recommend!
Everyone is so sweet and helpful, I got my helix and tragus pierced here and I couldn’t be more happy!
We had an excellent experience here for my daughters first piercing highly recommend!
Fabulous experience and after 3 bad experiences at other places, I wouldn’t go anywhere else.The piercing nurse was precise in getting both ears to be and look perfectly symmetrical! Piercing was for third hole.
I truly enjoyed this place. The place is clean and well kept. Everything is sanitary and the staff is friendly. The studio manager is extremely professional and helpful. She took time to listen and answer all my questions. I will definitely be a returning customer
Great job piercing my 7 year olds ears. Clean and even piecing by a nurse
Got my piecing here today, 2nd one and love it, done well and professionally!!!
Great piercing experience for my 5 year old daughter! Highly recommend!
A friend and I bought our infant daughters to get their ears pierced and we decided both to get a piercing to commemorate the day.Both my helix and my friends tragus piercings fell out. The earrings they use are different then traditional earrings and very difficult to get in especially when the piercing is still fresh. When I called to notify them it fell out and closed overnight they wanted to charge me for repeircing.So now, I no longer have my commemorative piercing, I have a $100 earring I can’t use, and I’m out $50 on the needle piercing. To say I’m disappointed is an understatement.When I asked to speak to a manger, it was not permitted.
Elizabeth and Kayana did a wonderful job piercing me and my 3yr olds ears.
Brought my daughter in today and was beyond pleased with the experience. Not only was the place spotless, but Ryan, who did the piercing, was amazing! Made sure my daughter didnt have any questions and was patient when she was nervous. Highly recommend!!
Great place to get your ears pierced! Ryan was awesome, thank you!
Wonderful experience.Very clean and painless for my 12yr old daughter
Ryan was amazing!! He fixed a bad piercing job. He was patient and a perfectionist in the best way possible.
Great service! Clean and professional! Definitely recommend
Brianna was amazing! Very helpful and knowledgeable! She didn’t mind answering questions or concerns! Can’t wait to come back!
Katana was absolutely adorable and so professional. She told me exactly the process and even gave me a certificate for my bravery! 😂🤣
Just went in there quickly tonight because the front part of my conch piercing fell out, I was not initially pierced here. The store was closing in 15min. I was happily greeted and directed where to look for a replacement. The piercer gladly replaced the earring. Everyone here gave great service and I am extremely happy with the staff. Often times on a Sunday when a store is ready to close the associates shoo you away. That was not the case here! 5 stars!
The staff was very helpful and helped me choose the perfect earring for my daughter.
Experience was excellent, 5 stars for cleanliness, professionalism, and quick piercing for my fussy 3 year old, pain-free and super happy with her new earrings. Would recommend.
Ryan was thorough and meticulous! Walked through the whole appointment with us!
I love this place!! I have sensitive ears, and each pair Ive worn has never bothered me!!
I can’t say enough words about my experience at Rowan’s from the entrance to the process of getting one of my ear pierced. They all very professional and the studio is so clean . I’m going back in the following weeks for more piercing I really loved how I was treated and cared . Thank you so much ! 😊
Everyone is super helpful and efficient! Got my conch pierced here and no problems at all!
Amazing experience! My friend and I were really nervous about getting our piercings but the ladies were super nice and comforting especially Brianna! Will definitely be back :)
Today was my first time ever at Rowan in the Walt Whitman Mall and I had such a great experience. I pierced my upper lobe and flat with Briana, who was super helpful. She took her time working on the placement of each piercing and made sure they flowed with those I already had. She made me feel very comfortable and it was quick and easy! I would definitely reccomend going here for a piercing.
Service was great. I wanted to too for just the service but when giving the option to tip it was a %%%of the whole price which included the earrings purchase, tax and the cleaning supply purchase. That’s not right! And it ended up being very costly as I did want to leave a tip. No option to fill in my own amount.
Great place, excellent service and very clean
I brought my daughter here today to get her ears pierced since I read good reviews. It definitely lived up to my expectations and their service was great and they taught her how to care for it to avoid an infection. Totally recommended!
So quick, clean and painless!! Def would recommend the service was incredible
Elizabeth was fantastic with us, patient and explained everything so well.
Such a great experience! Super clean, quick and efficient!
Amazing service! thank you so much it looks great!
Full support, made sure that it’s centered and gave a really good second piercing.
The nurse was amazing with my 6 y/o!!
Amazing service for my daughter’s first piercing!
This was an amazing experience! Thank you Elizabeth for the wonderful piercings!
Rowan was a great place to get a piercing. My nurse, Brianna, was very well informed and made me feel comfortable. She answered any questions I had in detail and was very thorough in piercing placement. Highly recommend!
Everyone was very polite and helpful. They answered all questions that were asked.
Everything was wonderful from start to finish. Great experience!
I got my second lobe piercing yesterday and it was a wonderful experience! they are incredibly nice and friendly. the whole process was super sanitary. they are dedicated to making sure the placement is perfect and exactly how you want it! if i plan to get another piercing, ill definitely be back!
Ryan did my helix piercing, the whole process was super simple and sanitary. Totally recommend!
Amazing experience! So courteous and knowledgeable! Highly recommend!!!
Elizabeth was such a great help for my baby! I highly recommend !!!! Thank you!
Great experience for first ear piercing!! Beautiful little shop and very clean!