Amy the store manager was phenomenal. She was patient and took great care of my niece and daughter. Definitely go to her!!
Shayelynne was fabulous!! She pierced my ears perfectly. She was super knowledgeable and experienced not to mention extremely pleasant and friendly. Best piercing experience ever!
I just had my piercings done today. I asked the lady to pierce exactly where my old piercings used to be. She did it perfectly on the right earlobe but not on my left earlobe. Now it looks like I have an extra hole on my earlobe right above my piercing. I didn’t realize this until I left the mall.
Love these gals!! Very helpful, had a problem with my receipt and I didnt get her name but manager I think, but she explained everything and then was very good to me with exchanging sand helping pick other things out!! The prices are definitely good/fair and they have a wide variety of everything for EVERYONE!! All kinds of occasions, holidays, religions, and body and kids wow love this place!!
The staff, Amy, Ashley, Esvidey at the upstairs Oxford Valley Mall was amazing throughout the whole process. Truly appreciate time and dedication devote to the customers please come visit this place for your Next Jewelry Purchase and bring these ladies a smile 😊
We got my 8 month old daughter’s ears pierced here today by a young girl named Alex and she was amazing! She took time to make sure both ear piercings were even and was so gentle! I really appreciate the way she took care of her. Would definitely recommend this location!
Staff was friendly and the fact that its a small kiosk ,I guess you could say, is a good thing it makes the experience more personal in my opinion. When theres multiple costumers tho, it can get busy .
Amazing experience getting my daughter’s ears pierced! Both women were amazing and made it a smooth process for my very anxious little one
First experience at banter downstairs in Oxford valley mall. Rosilia was very helpful and a excellent sales person. Definitely will be a returning customer.
Very friendly, knowledgeable staff. Wasnt happy I paid for a warranty last year and now they no longer honor it....but all the staff very apologetic and accommodating. Definitely retained my business! Lots of decent priced jewelry, especially kids. Limited body piercing jewelry, but one of the only places that do decent nose piercings.
Both sales women were wonderful.I will definitely shop here again.
Honestly I looked at the previous comments and was hesitant but decided to proceed. Well I was not disappointed to say the least. The employees were beyond sweet and kind and made us feel so comfortable. They did a beautiful job and she is over the moon. Thank you so much
I had bought here couple of time but i stop buying from them. Husband brought 14k earning and he was getting infected. He is allergics to fake jewerly. We try to return with receipt and all, but the lady wouldnt take it back . I guess somebody switch the real and fake jewerly and sold us the fake. $100.00 down the drain
Don’t know if whatever was working downstairs was in a bad mood yesterday or what but she was terribly rude, not helpful at all. maybe consider getting new staff
Lay was sooooo patient and helpful
Ashley is the best. She’s so patient and she perfect for the job. 😍
I went here to get my daughter eats pierdes. It went great. I got pierdes to but one got infected even though i was cleaning it daiñy. The cheapest set of earrings is 20 bucks. However the prices are skype high. For started earrings. 50 bucks for earrings no way. I will be coming back though
Tiarra was amazing excellent customer service she took her time with me she was the best 5 stars!!
Ashley is amazing at the Oxford valley malls her people skills and kindness are to die for
The girl who pierced my ears was trying to sell me everything at the stand when all I wanted was my ears pierced and she was very mis leading she handed me spray to clean the piecing and I asked her if it was free and she said yes but it wasn’t free when I I took a look at my receipt it showed that I paid for the spray .. then they were having a sale everything was 50% off so I ended up buying jewelry for my eyebrow piercing and my husband was going to get a pair of earrings also cause she told us the earrings would be free.. but they were not free so he put them back… idk the whole experience was really wierd and I felt like I was being hustled by that lady….non the less I got my ears pierced and I will never go back… so over priced
The ladys are very nice here! Especially the manager Amy. They were very gentle with the piercings and the prices are decent!
DONT PIERCE CARTILAGES WITH A GUN ANYMORE!I got my cartilage pierced here in October, kept it clean with salt water, and twisted everyday. No matter what was always getting a crust, and I couldn’t sleep on that side since I first got the piercing. 2 months later I brushed it accidentally harder than usual and it became infected! got so swollen my ear started to scab over to earring and my cartilage completely swallowed the front. At urgent care at the moment having to spend $120 for them to get this mess fixed. Maybe my ears are bad with piercings, but I should’ve listened to always going with a needle. I know pagoda doesn’t offer the piercing with a needle it’s with a gun, but they should know it shouldn’t be done like this. they should inform customers that the best idea would go to a professional with a sterile needle. not a gun that will pierce at a strong impact and totally traumatize the cartilage.
Just got my first ear pierced here, first time the earring was a little to the side so i went back to get it fixed and the worked had a nasty attitude. afterwards i looked at it and it looked worse. i can see the whole back piece of my earring while looking at my earring from the front. the few extra steps to claire’s would have been more worth it then this place
Porchala was amazing her customer service was impeccable and very hospitable... Very rare nowadays thanks Pochala 💪🏼😇
Amy was da best salesperson served me the best earrings and got me the best deal 👍🏻
Don’t go here to get ears pierced. the staff was very friendly, however they totally messed up my piercings. they were uneven and definitely misplaced. i went to a different piercing pagoda to get them fixed.
Amy and Danae were both amazing and very professional
The young women here are wonderful! Both sales and service. Had my granddaughters ears pierced they were great!
Great place to be pierced and amazing selection of merchandise! Amy is the best
Great experience, great customer service, great product.
Great products and service . We are very pleased with our daughters ear piercing !
I got my ears pierced maybe 5 or 6 years ago at this shop. The employees were kind, but they completely misplaced my lobe piercing, they are in the middle of my ears. Also, they use a piercing gun, so they arent licensed pros.
Went here to scope out piercing. A girl on her first day was left stranded waiting for someone who was supposed to train her... So we left and came back and then no one was there... Wont bother trying again.
Loved it!!! got my cartridge done and it they were super nice
The lady that did my daughter ear Piercing was very gentle and very professional thank you again
Amy was helpful and Fantastic, Highly Recommended!!
Jewelry is way too expensive. Not worthy of the prices they charge.
Its always slow and on their phones. So not interested
The girl didnt know how to pierce anything and got the needle stuck in my nose, it was terrible
Great place to shop!
Very helpful and friendly staff (:
They were very helpful