LaserAway

1023 S Washington St STE B103, Naperville, IL 60540, United States
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LaserAway
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La
Review №1

I would like to express my sincere appreciation for Noelles outstanding professionalism and attentiveness during our recent interaction. When she noticed that I was feeling a bit distressed, she took the initiative to pause and guide me through a calming technique by prompting me with a simple 1, 2, 3 count. This thoughtful approach not only helped me regain my composure but also demonstrated her genuine concern for my well-being. Noelles ability to prioritize my needs in that moment made a significant difference, and her patience was truly commendable. Her actions reflect a high level of commitment to providing exceptional support and care. Thank you, Noelle, for your remarkable service.

Sa
Review №2

The girls at LaserAway are great! I always get the best service when I go from all the staff. I’ve been going to the Naperville location for two years now and I’m absolutely in love with my results. I first came in for laser hair removal on legs, underarms and happy trail. After 8 sessions, I’ve only needed to go in for maintenance. I definitely recommend getting started on your laser hair removal journey. Your only regret will be not getting started sooner! 😊

Tr
Review №3

I just love all the girls at this place! Jove and Zena are so welcoming and offer excellent guidance on services and packages, extending personal attention to their clients individual needs and requests.Today, Stephanie gave me a careful and thorough micro-needling, with an extra patient yet fun manner - she is exceptional! I hour later, I’m just a little red and makeup free - but feel great and can honestly say my skin feels more alive and healthy already!!LASERAWAY is lucky to have these professional ladies and I highly recommend their services.

Fr
Review №4

I spent $4,000+ on full body and the results were horrible. The staff did absolutely nothing to compensate. If I am paying this much money I better be getting the results worth that. I did not. NOTHING was done to compensate, as if there’s a laser shortage?? Come on you guys are a joke. Staff is also fake, I can see right through you guys. Terrible service. It’s a shame I spent so much money on such bull.

An
Review №5

Noelle was so patient and knowledgeable about my procedure micro needling she made me comfortable, relaxed and after I noticed improvement in my skin immediately. I’ve had several procedures here with all good results and would recommend Laserway for their services and the wonderful welcoming staff!!❤️

El
Review №6

The staff at the Naperville location are the nicest people I have ever worked with. Kelly who takes my appointments is always asking me if there is anything she can do to answer questions I may have and is always willing to go the extra mile by making me feel comfortable. Noel who performs my service is extremely sweet and shares her knowledge with me during the service. The reason I gave 4/5 stars is because I wish the company, as a whole, was more transparent about how painful laser hair removal is. Also, that it is not permanent removal, it is permanent reduction. I feel that there is misleading advertisement.

Jo
Review №7

Natalia is the best! She takes her time to make sure the laser treatment is done right but also quick enough to keep any pain at a minimum. She also keeps you talking and calm during the whole procedure. Highly recommend her and the facility

Ni
Review №8

Just had my first session today. The person at the front desk is extremely nice and I ended up adding a treatment to my quote. It is completely painless and the nurse was very quick (took about 10min for LL and UA). It is too soon to tell what the results will be since we shave before we go but will keep you guys posted!

Mj
Review №9

I WOULD HIGHLY NOT RECOMMEND !!!!!!! Hair started growing back fully right after… Just finished my last 10 sessions treatment did exactly what they recommended and paid the full price$ 1700 for chin the treatment was very inconsistent. some girls we’ll take their time some we’ll get you out of there in 3 min. After I reached out to let them know that the hair is growing back as it normally was I was offered to spend more money on treatment and that hair is very stubborn blah blah blah… and the only solution is to pay more $$$$.

No
Review №10

Stephanie is the absolute best!! I love when she does my laser sessions because she makes me so comfortable and walks me through everything so professionally! She also is the sweetest ever and makes it so easy to talk to her which makes my session go by faster!! HIGHLY reccomend her at laseraway!!

Pr
Review №11

Everybody here is so lovely and kind! 😊My first treatment experience was AMAZING. The front desk Kelly and Vanessa were so nice and inviting!Noelle did a great job on the laser and was very helpful through the process (and pain 😂).After the treatment, Kelly sat down with me to personally go over more info I was looking for and was so kind, helpful, and informative!I recommend it to anybody that needs it!!

Li
Review №12

Natalia was exceptionally great at making me comfortable and easing my nerves. She made my laser procedure enjoyable and informative. I highly recommend her!!!

Ra
Review №13

Absolutely the best service! Zena and Noelle are amazing! Noelle does excellent work! Both Noelle and Zena were very thorough in explaining the process and the different options available. I’m so happy with the results and would definitely recommend Noelle!

Fl
Review №14

I had my first laser hair removal session today with Zee. She is amazing and completely exceeded my expectations! My pain was maybe a 1 out of 10 in some areas otherwise I didnt really feel anything. The girls at the front desk were very kind, informative and professional. They answered all questions and helped me book my next session. The office was very clean. I highly recommend Laser Away in Naperville.

Ka
Review №15

I got a hydro facial done here, and my nurse was Natalia! She was so sweet and did an amazing job on my facial, my skin feels so soft and it was so relaxing! I will definitely book with her again!

An
Review №16

Loved my experience with LaserAway. Nurse Stephanie is superb !! Those who are looking for Laser hair removal, try this place for an awesome experience. Front Desk Kelly is very much helpful, explains everything and doesn’t rush you for any decision. Absolutely love this place !!

Al
Review №17

Honestly my experience was amazing. I spoke to Vanessa over the phone. I have even rescheduled twice. They still accommodated me when I arrived 22 minutes late, my technician I forgot her name but she was also very helpful and lovely. This location is my favorite Laser Away the best , no regrets.

Rh
Review №18

I did RF-micro and underarms hair laser removal and Nurse Zee was so wonderful and great she was so nice and accommodating. And the procedure was not that bad I thought it’s painful but I was amazed because it wasn’t. Kudos to Laser Away Naperville staffs. great team ❤️ and overall all the staff was amazing and because of that I give you 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

An
Review №19

Ze did my treatments and was amazing. She’s 100% professional, but friendly and made me feel comfortable, and what I really appreciated was how thorough she was. She wasn’t rushing at all. She moved quickly and efficiently but covered all the areas being treated very completely. I requested her for my next treatment and will continue to always request Ze!

El
Review №20

Very friendly staff and the location is clean always! Jocelyn has greeted me on a few occasions and she is always so pleasant and friendly and goes the extra mile with the experience. Would recommend to anyone looking to get laser hair or other services here.

Ru
Review №21

I had my first appointment with LaserAway this past Friday with Nurse Linda. She is amazing. She was able to not only provide my services but also answer all my questions for any other treatments I might want to add. The entire process was quick and pain free.

di
Review №22

Today it was my 1st session for lazer hair removal with nurse Zee, she e exceeded all my expectations, did an awesome job I was quit nervous but she made sure that I was completely actually more than comfortable, she is extremely polite, caring and humble I am extremely lucky to have her as my nurse I am super excited for my futhwr treatments with her.I love her work 200%

Ta
Review №23

I have been shaving since I was 12 years old. It has been one of the most time consuming tasks of my weekly routine. And regardless of how often I shaved, I still felt self conscious about the results. This is the first summer (after having only completed 3 treatments), where I am wearing tank tops and skirts everywhere I go. My strawberry legs are hardly noticeable. My dark underarms are considerably lighter. If I had the money, guts and options. I would have undergone this procedure in high school. It is life changing!

Ka
Review №24

Everyone in the office is so nice and helpful, especially Zena. Zee was my injector and gave me my dream lips, she listened to my goals and worked with me.

Is
Review №25

I recently received a call from the Receptionist with the new offers. She started the conversation very casually and started telling me the prices. I told her I am outside and she can email me all the details and I will respond back to which she got disappointed and said that’s why I have called you as the offer ends tomorrow.The receptionist seems more desperate in selling the service rather than listening to me!! What kind of customer service is it? I waited for a day and didn’t receive any email with the offers lol. This shows how desperate you are yo sell your service over a call rather than listening to the customer what they are saying! I would not recommend such a place where the customer service is so low!

Je
Review №26

The staff was really nice and welcoming to me and my baby. I know this isnt a place to bring kids but luckily they gladly watched him for the 2 minutes I went in the room. 100% would come back.

Ra
Review №27

Today was my first treatment for hair removal. Kelly was so friendly from the moment I walked in. Nurse Noelle was very attentive during my treatment. I highly recommend LaserAway Naperville for your cosmetic needs!

La
Review №28

Nurse Noelle was amazing. She explained details. She had a great attitude and was very friendly. She made the process was very comfortable and welcoming.

je
Review №29

I am having a tattoo removed ~ I’m not going to sugar coat it…it HURTS! Today with Zee I swear it didn’t hurt as much! Easiest appointment thus far and I am happy to have the pain to get this removed! I highly recommend coming here…Every Single Person you encounter is beyond lovely!!

El
Review №30

LaserAway was absolutely amazing all the people are so sweet Z did such a wonderful job. Taylor was so sweet and so helpful when we set up an appointment with her. I couldn’t ask for better people and better results.

Ph
Review №31

This is my second procedure with Z, she make me feel welcome And relaxed. Z always addresses my concerns and provide the necessary information I need at that moment without pressuring me to a service I don’t want. She treat me like I am family. Kudos to the fabulous front desk.🌹🙂

Do
Review №32

My nurse was awesome. She was professional, and knowledgeable and she took very good care of me. The young lady at the front desk was professional and helpful.

Ba
Review №33

Love the Laser Away Naperville location! This was my first treatment and everything was great! Better than expected. I was a bit nervous at first. Nurse Zee was very nice and helpful, she answered all my questions. She made sure I was comfortable throughout the entire treatment. The treatment itself was quick, easy and painless. Also, the front desk staff was very pleasant and accommodating. They made me feel welcome and were also very helpful with answering questions and scheduling my next session. I highly recommend this location! Excited for my next treatments!

Da
Review №34

Today , I had the chance to meet the amazing staff at Laser Away in Naperville IL. All the staff from the front desk and nurses especially Natalia who was extreemly helpful , professional and kind. My English is so so, but Natalia went above and beyond to make me feel welcomed and at ease, she even used her phone to translate and communicate with me.I recommend everyone to visit this location.This will be my favirate place as of today.

Ch
Review №35

Was my 3rd visit but 2nd time getting clear and brilliant laser done and it was good, no pain at all. Their customer service is always 10/10 everyone was so kind and really great at letting me know what was going on and making sure I was comfortable. The nurse I had again is always great Looking forward to the rest of my treatments.

Kr
Review №36

I am in love with my Laserway sessions! I had Stephanie the last 5 sessions and I am blown away! She is the absolute best technician! She is knowledgeable and kind and has the best technique! I will always come back to Naperville (one hour away from me) and see Stephanie! She is by far the best and is gentle and careful! She single handedly kept me as a customer over the last year! Hands down run don’t walk to book an appointment with her! I would give her infinity stars but there only five! Also Kelly the receptionist is amazing! She is always attentive and helpful with my scheduling needs! She is a fantastic help with accommodating my tough schedule!

Da
Review №37

Staff was friendly for my first time, which they had identified shortly after I walked in, while I was engulfed in fear and anxiety. Technician answered all my questions upfront and during the procedure and was genuinely interested in my comfort level which put my mind @ease. Thank you Marissa.For first timers, it sounds worse than it really is and it is quick! Each follicle is not addressed individually as I had assumed. Regional subsets are addressed @ once, which streamlines the time for larger areas. I am still nervous/unsure if this will actually work but will comment after I have had the full frequency of treatments.Update: I have had 3 treatments so far and I am so excited!!! Marissa is the best and always puts my mind @ ease and performs exceptional quality service while maximizing efficiency. I am in and out so quick which is convenient for those who have kids or work. Ever since my first treatment, I have bought my mom a package and want to do it everywhere. Met new front desk personnel and they were even more friendly offering me tea since I was under the weather. I am so happy I did this for myself and my mom and wish I would have done it earlier.

Ci
Review №38

I was welcomed immediately by Gale when I arrived and she talked me through the entire process, and nurse Tori and Erica were amazing! I will definitely be back.

Ho
Review №39

My experience with Nurse Natalia at Laseraway Naperville was 10/10. She talked me through all the process and made it easy for me and I didn’t really feel no pain. I will recommend laseraway, Naperville because all the staff are kind and have a good PR

Da
Review №40

I went into the laser away in Naperville IL, as a first timer, and I was NOT dissappointed! Reception was spectacular, with making me feel comfortable.They were also very informative. The nurse was attentive & experienced.. & 5 days later Im thrilled with the results! I will be coming back and I will most def recommend to friends who are apprehensive! Love laser away!

Er
Review №41

Very professional staff, love the place its clean and decorated nicely. The service was on time and painless. Everything was done exactly as it was explained, no surprises. Cant wait for my next session.

Li
Review №42

Dont get me wrong the staff are always super nice. Its the treatment that had it for me. I did 10 months and had to pay over 2 grand. The hair is still growing back. Then I got asked to do another 6 months for an additional $600. Umm no thanks! Still makimg payments after treatment. Hair is still growing back, not as thick but its growing back. Then I felt the treatment through my teeth. I just hope they dont fall out in the long run. 5 starts for the staff but it should b 1 start for the treatment. Too much money for not so great results. Smh..Edit: after months from this review the little hairs from my face grew back like as if I got nothing done. I should get my money back. Waste of my time and my money that I still have to pay. Dont even bother wasting money, just wax it n call it day. Never again!

Se
Review №43

My nurse was excellent. She was thorough in her technique. She was cognizant any discomfort that I may be feeling from the procedure.She is also a sweetheart!

Sh
Review №44

Love! Love! LoveMy experience with both my lip fillers were nonetheless than top tier! Stephanie & Erika both were extremely knowledgeable of every product & service they offered. I love the honesty when it came to making recommendations, don’t walk to run to schedule an appointment with LASER AWAY #NoFilter #NoMakeup

Am
Review №45

Quick visit with nurse .Z! She made me feel comfortable and explained everything ahead of time. I’d go back to this location!

Da
Review №46

BEWAREI am writing this review to express my deep disappointment and concern about my recent experience at this establishment. As a client, I believe it is essential to provide feedback, especially when there are significant issues that need to be addressed.During my recent interaction with your staff, I encountered a series of distressing incidents that have left me feeling disrespected, unheard, and disregarded. I was contacted over the phone and pressured to purchase a 3-pack hydrafacial with a $650 store credit that I perviously had , despite my initial interest in a single facial priced at $299. The sales approach felt forceful and focused solely on upselling, which made me uncomfortable. I choose to move forward and buy package but want to pay the remaining $160 in person. They refuse to book my appointment andThe situation escalated when I tried to express my concerns about the service I received previously. Instead of addressing my concerns professionally, I was met with argumentation and unprofessional behavior from Joseline, who identified herself as the director. Her dismissive attitude and refusal to provide my records or any contact information for supervisors was extremely disheartening. Moreover, her statement that no one else would see my complaint but her indicated a lack of accountability within this organization.Furthermore, I want to bring this to attention that I had an unfortunate experience where I was injected accidentally with the wrong medication by the nurse which was fake Botox, which resulted in me seeking medical attention due to vision impairment. In I actually went to the hospital!!!!!! This incident, coupled with the unprofessional handling of my complaints, has significantly eroded my trust in there establishment.It is disheartening to feel that my concerns were dismissed, especially as a person of color. I strongly believe that every individual, regardless of their race or ethnicity, should be treated with respect, fairness, and professionalism.I am sharing my experience with you in the hope that you will take this matter seriously. I kindly request ppl proceed with caution hereNO place to ensure customer satisfaction and safety. Additionally, I would appreciate a formal apology for the incidents I have described FROM THEM! THEY ARE TERRIBLE PPL! Also i asked for my records she refuse to give them to me.Fyi:She told me that i couldn’t have her boss email so hopeful someone sees this because I have no way to contact them besides the office.

So
Review №47

My experience with Natalia was the best! She focused more on the points that I was concerned about. Made the experience quick and easy

Cl
Review №48

Everyone is so nice and welcoming I recommend this place 100%I was so nervous, and they made me feel so comfortable even gave me the best matcha tea ever! ;)Thank you girls!

Re
Review №49

Today I saw Noel for my 3rd laser treatment and she was phenomenal. She was so sweet, talkative, helpful, funny, etc. Noel and Stephanie are definitely my favorite at the Naperville location and I highly recommend either of them. With my 3rd session, Im seeing a lot of results. Originally starting, I was skeptical and nervous since Ive never done this before. Laser hair removal is expensive but it is so worth it. Laser away has many different options and packages to choose from too. I absolutely love coming here

La
Review №50

I submitted an online request for a consultation. Within an hour, someone from various numbers called me eight different times. I could not answe due to being at work. When they called back a ninth time, I asked them to remove my number and not continue calling. At that point they hung up the phone on me without confirming they will not call me again. Thai businesss will absolutely not get any money from me, ever. It is basically harassment to call someone eight times in an hour.

K
Review №51

Nurse Zee made my experience comfortable and enjoyable. She talked me through my treatment and eased my nerves. Very nice. Thank you Zee!

Ca
Review №52

Had a hydro facial with Noelle, she did an excellent job, explained the process and super friendly!Love laser away!

Ka
Review №53

I cannot rave about LaserAway enough! I noticed results after my very first visit. In six weeks, the hair under my arm has barely even grown back and for the Brazilian I’ve seen noticeable results as well. Every time I go in the staff is so friendly and accommodating. Their customer service has been completely on point from the minute I first spoke with someone on the phone about their services provided. I’m so impressed and so thankful that the entire staff makes it such an easy experience!

Ka
Review №54

Loved nurse noelle. Super easy to get a long with, practically painless. Definitely not as painful as a wax!

Ju
Review №55

Nurse Stephanie it’s amazing she does a really good job. Recommend her to have her as ur nurse to get ur procedures done 😊

Er
Review №56

Nurse Noelle is the best!!! I have a very sensitive skin so the laser hair removal was not that painless on my skin but she made sure i am comfortable with it and would do extra things so i don’t feel pain. If she’s not around, anyone who would do it that’s not her is just as good and nice as her. Everyone in Laseraway Naperville are just lovely! Would always check up on you and the concern is just so genuine. They all care!!! What a wonderful team of beauties!

Ca
Review №57

Nurse Zee is the best, shes so attentive and professional. I always request her and Im always happy with my treatments

Ro
Review №58

As always I received outstanding customer care from Stephanie. 10/10 I highly recommend.

Al
Review №59

The lady who worked on me the other day was very nice and professional, I wish for all my future visits to be with her.

Lu
Review №60

Naperville location. First time getting laser hair removal. I felt welcomed and comfortable during my time there. Will be coming back and recommending this location to my friends and family.

Ca
Review №61

This is a very efficiently run location! The staff is super friendly and it was a very easy process from beginning to end!! Stephanie administered the treatment. She explained what I should expect and she was amazing! I would definitely refer to Stephanie to friends.

Sa
Review №62

I got my LASIK done here the experience was pretty good. It has been 4 years now and no issues with my sight.

Ti
Review №63

Medallia and Vanessa, have always been very approachable and knowledgeable in any questions I have asked, they will help you with scheduling future appointments at laser away and tell you about aftercare for laser treatments if you have questions regarding that. Overall, always a nice and pleasant experience,they both deserve more than five stars!!

Al
Review №64

Excellent staff! Nurse Noelle, Medallia & Kelly are friendly & make you feel welcomed! Great place!

Di
Review №65

I love Laseraway... Thermage is amazingLove the fact they are Registered Nurses .. make you feel comfortable and the rooms are so clean.Everyone is wonderful .JUST STUPENDOUS!!Stephanie is awesome and a perfectionist THE BEST!!!Today 4/5/24 I had Noel a registered nurse not like these other places that are licensed laser techsAgain wonderful experience!!Kelly aka or I called Stephanie this morning (so sorry )missed saying goodbye to you I will see you next monthLadies dont go to any other laser treatments places or buy DIYers LaserAway is the Right place to go for YOU!!All your SELF CAREneeds is at LaserawayYou are wasting money anywhere else.This is a lifetime investment they care about YOU!! LASERAWAY IS THE ONLY WAY!!

Ca
Review №66

I’ve met Tiffany for my Clean brilliant laser today, before she start she checked the previous treatment and she softened, take her time on my face also carefully to not touch the area that sensitive around my lip, she very detailed.

Ca
Review №67

Everyone is so friendly and so sweet and inviting. I always feel very welcomed when I come in. The place is very clean, too. My tech is thorough in her questions and treatment is quick, easy and painless. I almost always have my baby with me when I go in, too, and everyone is perfectly fine with that!

Fr
Review №68

They do such an amazing job at laser away! They are extremely helpful in answering questions and have your best interest in mind. All of the nurses/practitioners I have had are all competent and so friendly! They also have promotions and deals that make pricy treatments a little more wallet friendly.

Da
Review №69

STOP 🛑At LaserAway-Naperville, ask for Noelle to both Consult with & then Administer your personalized Skin Care Treatment Program; my wife Wanda was skeptical but Noelle’s display of Professionalism & Knowledgeable approach to Skin Care has won her over: Well Done Noelle 👍A Happy Wife Makes A Happy Life 🥳

na
Review №70

Great experience. Staff are so friendly and they provide valuable suggestions. Am so happy for choosing laseraway. Its just 4 sessions, my hair growth is almost gone for chin. Best decision to choose laser away

Ka
Review №71

The treatment went a lot better than last time. I didn’t feel rushed compared to last time. I even received free samples. My results seem better too

La
Review №72

Love getting my injections here! I’ve been working with the nurse practitioner, Stephanie R. She is knowledgeable and makes the experience relaxing (but also fun!). No one wants to get injections…but knowing the experience is as pleasant as it is makes you come back for more. I’ve had great results! Thank you, Stephanie!

Am
Review №73

Love this place. They must really screen employees carefully. Every person on staff is lovely, knowledgeable and accommodating.

Li
Review №74

All employees are very professional, friendly and nice. All questions answered and did not wait long for appointment. I would recommend them to all people I know. I look great! Thank you Laser Away Linda

Sc
Review №75

My experience is very positive. Everyone is very professional. This helps during the treatment when feeling exposed

Ju
Review №76

The lady’s at the Naperville location are great. Walked in with nothing but a warm welcome and was taken care of immediately. Unfortunately I don’t remember the young lady’s name that performed the treatment mainly because after years of construction I don’t hear so well. She was awesome and made sure I was comfortable throughout the entire treatment. Definitely recommend.

Re
Review №77

I had a lovely first experience at Laser Away today. The staff was friendly and the facility was very clean. My nurse Marissa was patient with me and made sure I was comfortable. I’m looking forward to seeing my results!

De
Review №78

This was my first time ever doing laser treatments. The staff was amazing, and always answered my questions. Even if I did have a lot of them, and they made me feel like I wasn’t dumb for being curious/not knowing certain things. I feel confident that they strive to take care of their patients as best as they can, and it’s always shown through the friendly staff!

Ni
Review №79

Love Naperville Laserway for the great experience I always receive from the minute I walk in the door until I come out after my treatment. Thank you.

Kr
Review №80

LaserAway has been great! Just had my 2nd session of cool sculpting done today. All the ladies are super kind and attentive.

De
Review №81

The staff is so kind and professional. When they were running behind due to no fault of their own, they called me in advance to let me know. High-quality services at a very reasonable price. The atmosphere is lovely as well. Highly recommend!

Da
Review №82

I had the best experience at Laseraway in Naperville! I went in for a tattoo removal and everyone was so kind and thoroughly explained the process to me. Z was the absolute best I am so happy I chose Laseraway for my tattoo removal treatment! I will definitely be getting more services here!!

An
Review №83

If you’re running late and they can’t reschedule you the same day they charge a $50 fee which is really frustrating considering how much the services already are.

Tr
Review №84

I am seeing excellent results. The team here in Naperville are very kind. I would recommend the laser hair removal process and this location.

Ja
Review №85

Nurse Marissa is the best! She’s always patient & gives a very good explanation of what she’s doing!

Br
Review №86

This place was love at first sight. The girls at the desk are so sweet and polite. Every time I walk out of there I feel prettier and prettier.

Em
Review №87

You don’t get this kind of treatment anywhere else. These women truly are experts at what they do… I wouldn’t trust anyone else with my face!

Ne
Review №88

Natalia is awesome! She’s fast, efficient and very fun!

Yu
Review №89

Today was my first day for lower body laser hair removal and I was very satisfied! I’ve gotten about 7 sessions for my upper body and had no idea how I’d feel with starting on lower body. I felt relaxed and had great service from the second I walked in to the second I walked out! Thank you Z for talking me through the process :)

Je
Review №90

I really appreciate Zee she makes an uncomfortable statuation comfortable. Also she very informative and she listens well

Ni
Review №91

Noelle is the best. It’s my 3rd hydra-facial, always had a good experience with LaserAway.

Pr
Review №92

Went in today for my first treatment. The staff was friendly and kind. The facility was clean and treatment room was comfortable. My nurse was fantastic. She was kind and did a great job explaining parts of the process to me. Happy I took the plunge and am doing this for myself

Al
Review №93

I enjoy coming to get my laser done! The staff is very nice. They welcome you like family every time. During the procedure itself they walk you through everything. I definitely recommend to anyone considering laser hair removal.

Cl
Review №94

Today was my 3rd appointment All 3 appointments were different treatments each with different professionals which were all a new for me. It was a truly refreshing experience to be in the hands of such amazing knowledgeable patient staff. The front staff also took their time going through every single details of the packages and also how to upgrade my current one for a discount. Can’t wait to continue going back!

Ci
Review №95

I would definitely recommend this place! The staff are super friendly and the service was quick and painless.

Je
Review №96

Service was great and staff were so helpful and friendly! Definitely recommend this place if you’re looking into laser hair removal.

An
Review №97

The girls there are so friendly. Tattoo removal, I highly recommend. But been going there for a year and dont see much progress.

Lo
Review №98

Noelle did a great job, both ladies at front desk Kelly & Zena were awesome. Love these girls, they are awesome. 😊😊😊

re
Review №99

Received my first treatment with Lauren today, she was beyond pleasant and made my first experience exceed my expectations! Talked me through everything and answered all my questions. So excited for what is to come!!

Ca
Review №100

Nice facility, great staff. Nurse Zee was fantastic, knowledgable and great Energy. Looking forward to returning for touch ups. Thank you

Sa
Review №101

I am loving the service Laser Away provides. Everyone is so welcoming and accommodating always. They make sure the entire process is hassle free (and hair free)! I am coordinating mainly with Sumra and everything has been so smooth, including my skin ☺️

Ce
Review №102

Laser Away is gives professional service.The receptionists are very nice, helpful and positive.My nurse is very knowledgeable and informative.You will love how you feel after your treatments.

su
Review №103

Ive been coming here for about 5 months now and I’ve been loving my results! Last night, I was taken care of by Nurse Z and Tiphanny and although it’s a little awkward of an experience, they made me feel very comfortable and secure during the duration of the treatment.

Se
Review №104

The ladies at laseraway are always so sweet , and you can tell they genuinely like their job. To me that speaks volumes about laseraway itself ! My nurse is the best , she guides me through the process and constantly checks in to see if im doing okay. I never though permanent hair removal was a possibility for me as just an ordinary mom of 3. But its affordable and much more convenient than shaving or waxing. Def recommend!

Ka
Review №105

Ashley was fantastic- she was personable and so easy to work with. Because this was my first treatment, she took time to explain what would happen and put me at ease. Overall, the staff were all so nice and friendly and the place was so inviting and clean.*Because my treatment does not have immediate results, I left it at 4 stars. Once I start seeing results, then I foresee this being updated to a 5.

Je
Review №106

Great staff, so friendly and they make you feel comfortable and ease your nervousness! These ladies explain everything to the last detail and take care of any concerns you might have! Def. would recommend! Thank you!

Ir
Review №107

I had a great experience, this was my first time. Everyone was pleasant and courteous. The facility is clean and the process was well explained. 👍

Es
Review №108

Very friendly , explained everything to me , totally recommend them to get more procedures done!

Li
Review №109

Ask for Nurse Zee, you will not be disappointed. Friendly, professional, quick, and efficient.

Ma
Review №110

Nurse Stephanie is just the best, always amazing results!

An
Review №111

I can’t speak of the service as this is only a review about their prices. They quoted me over $2,000 for 8 x 15 minute sessions. That’s A LOT of money. If you do the math, they’re charging over $2,000 for 2 hours of work. Hence they make about $1,000/hour. I just can’t justify spending that much money.

Ro
Review №112

My first visit to Laser Away for botox and I was impressed. When you walk in friendly staff. I had no wait to see my tech. She was concerned of what typeOf results I was looking for. Very gentle with injection. She made sure I was comfortable. I was so impressed I booked my next appointment. I highly recommend laser away. I used the location in Naperville.Robbie

Ca
Review №113

I had such an amazing experience with Laser way in Naperville! As soon as I walked in I was welcomed by the super sweet receptionist and my nurse was so sweet and made sure my first time experience was the most comfortable it could be. 10/10!

Ky
Review №114

Lauren & Kelly are the bomb!! Thank you to all the LaserAway team who helped me get snatched 🥰 Definitely something to try at least once in your life. I did cool sculpting it feels a little weird at first BUT Lauren did an AMAZING job at making me feel as comfortable as possible & cared for. Will be going back, thank you guys !!!

La
Review №115

Love LaserAway! Was my 4th time & had an amazing treatment with Noelle ❣️I will be a regular client!

Ma
Review №116

I’m really pleased with the staff at Laseraway. As for results, I have yet to wait another couple months to finish my treatments. But so far I am seeing some improvement.

Ra
Review №117

Such a great experience! Helpful and knowledgeable people. Making it a smooth process!

Ki
Review №118

There’s always conflicts with scheduling. They don’t like full body in one day. Twice the machine broke down. They cancelled my appointment while I was there on my last visit. I drive 40 minutes to get cancelled on. The front desk always makes scheduling errors. The communication in the beginning regarding numbing wasn’t clear so I lost two appointments because of that. The staff has drama among each other and make it known. Super unprofessional in that sense. I spent a ton of money for the promise of certified nurses vs. aestheticians but this place has been a joke!!! They’re not even accommodating for their broken machines. Run! Do NOT go here!!

Pe
Review №119

I originally signed up for the Clear and Brilliant. They had limited weekend appointments and I financed it. I want to start out by saying the staff are all amazing except one RN and I dont even know her name. Anyway, the clear and brilliant was nice, as were other treatments. However the last time I went for Botox the woman was very rude, and told me I was not eligible for injections anymore, yet I still have to pay for them. They keep sending me daily emails to sell me more and more. I am paying for services that are booked months in advance so I cant get in, or that Im not eligible for.

Ri
Review №120

Laseraway was very clean and professional. They did an excellent job with my tattoo removal. I would highly recommend them to anyone looking to have a tattoo removed

Sw
Review №121

Zee is amazing, please request her for any laser hair removal!!

Ki
Review №122

The nurse I had today is my favorite. She is the BEST at everything!!

Je
Review №123

Stephanie is very professional and does a great job!

Ki
Review №124

I just started the clear and brilliant and I feel like I’m in love already. The staff there is very nice and friendly. When walking in they just make you feel so comfortable and they are always welcoming you in with smiles, great conversations, and just overall having a nice personality.

Li
Review №125

Love, love, love my experience here and the staff are excellent to top it off!

Ni
Review №126

I just went for my first visit today. It was painless, quick and easy. I really loved it. Maybelline was the best, explained everything before treatment started, made it easy and comfortable. The staff was very helpful and friendly too.

jo
Review №127

Lauren is the best! I don’t have a high pain tolerance and she talks me through it. She is precise and fast. I always end up with great results!

Sh
Review №128

Very welcoming and friendly staff at the desk and during procedure. The facility was very clean and overall, great experience. Can’t wait for my results!

br
Review №129

Staff was very nice and welcoming and Stephanie did a great job for my first time.

Na
Review №130

My experience with Nurse Maybelline was great! She was very professional, explained me the details of the procedure and aftercare. I highly recommend this spa.. I’m definitely coming back here!

Es
Review №131

I look forward to my laser away appointments. I’m greeted by Jocelin who always gives a warm welcoming! Nurse Erika is caring and helpful about after care instructions

Ja
Review №132

The phone representative I spoke to Kim made me VERY uncomfortable. Once we got through the informational portion of the call and came to the price portion she refused to tell me the cost of each session. I kept saying what’s the cost and she kept saying what’s your monthly beauty budget. Like what????? This isn’t something that is bargained for it has a flat price so my monthly beauty budget is irrelevant. Just give me the price after going back and forth I said we can keeps going back and forth or you can just give me the price per session and we can stop wasting time. She then kept pressuring me to sign all documents while on the phone with her and instantly pay and when I said I wanted to wait and think about it she told me that I’m clearly not sure laser hair removal is for me. I then had to explain there’s other factors involved one of them being going to other places to discuss cost which I’m glad I did because this company was the most over priced from all the others I had consultations for.

La
Review №133

The staff is fantastic! I appreciate how helpful they are making appointments. The technician are always attentive and respectful.

Gr
Review №134

Loved it. My third time going and all the staff is so friendly - I’m friend with all them! Also have noticed a difference in my hair growth after every session

Al
Review №135

I tried both the Clear and Brilliance facial and hair removal treatments. My first experience at this facility went great, it is very clean and the staff is friendly. I would give them 5 stars, except the last time I went they had me put on the numbing cream myself, which is something I very much can do myself with no problem, but I found it a bit odd as no other LaserAway location had done this to me before. They had a seemingly full staff, and it was not busy. It just rubbed me the wrong way. Other than that, my experience went well.

Ro
Review №136

I got a call from this company and the lady I spoke with ask me to send pictures over. and I did that. but I never heard from them. I been call have got a call back I will not send nobody to them they have poor customer service, & poor communication. I’m just happy I never give them money

St
Review №137

Met with Noelle today. She did a great job!!!

Ma
Review №138

Very professional center and all the techs are super sweet !!! I’m very happy with all my treatments so far.

so
Review №139

Nurse Jazzy was Amazing!! I really enjoyed my laser hair removal session with her. She was very personable and easy going. I would highly recommend her!

Ka
Review №140

I just finished my 9th appt today and the difference from my first to now is night and day. I’m so thankful for this service it’s been such a lifesaver for me! My nurse today (Nurse Jazzy) is my absolute fav & makes the process so comfortable & quick. Loves it 10/10

ej
Review №141

Another great treatment today. Had bikini area and upper lip. The service is on time & professional. Most importantly, there s virtually No pain and it is super quick. I would go this route over waxing any day!!

He
Review №142

Huge shoutout to Kelly F for making my laser hair experience easy and comfortable. Right off the bat she provided me with all the information I needed to know and was extremely professional. I am SO excited to continue my laser hair removal journey with her and the company. Thank you Laser Away!

Ed
Review №143

I have no pain tolerance at all, I was so nervous about the injections used with Botox. Nurse Ellie was gentle, kept me informed about everything she was doing. She iced each area before the injections. I didn’t feel a thing. I’m thrilled with the results too.I will go back!

Ke
Review №144

Zee is so kind and always willing to help with any questions I have!

Sn
Review №145

I felt comfortable from the moment I walked in the door! It was the best thing I ever did for myself! The tech was so pleasant and had me at ease the whole time!

Za
Review №146

Lovey location. Beautiful, clean, friendly environment. I got 26 units of Xeomin. Technician made me feel very comfortable and the whole process was quick and seamless.

Na
Review №147

Marisa at LaserAway is fantastic! Very detail oriented and made me feel comfortable. I would highly recommend her to do a treatment.

Sa
Review №148

Over 2 months ago I saw Aseel and I have been meaning to post a review that I cannot recommend her enough!! Very conservative work, which is what I was looking for!! She knows exactly what shes doing, good placement for injections, shes gentle, and super kind!! Will have my little lips injected by her again!!! Lol

Ka
Review №149

Stephanie made the experience wonderful. Thank you so much!

Ja
Review №150

I love their friendliness and professionalism. They always care for their patients. I always look forward to getting my treatment done 🫶🏼 the results are amazing

Ec
Review №151

Let me tell you, this place is top tier in customer service. The 3 ladies that work here are just amazing. They made me feel like a big sister to them. They are not only friendly and customer service experts but they are also compassionate and caring.

In
Review №152

No pain, good services and all the clerks are kind

Ma
Review №153

I went with Stephanie and she made feel so comfortable and exceeded my expectations. She was very knowledgeable and informative. Definitely will recommend!!

od
Review №154

Staff was so friendly & welcoming! I’m currently doing 3 treatments with LaserAway and my nurse Maybelline made me feel so comfortable! I’ve seen great results with my treatment so far

Em
Review №155

Firstly, Kelly was my sales rep and she was super seeet and told me everything I needed to know and answered all questions. I txted her on multiple occasions abt multiple questions I had throughout the weeks and she answers quickly and friendly. My first appt went great, the receptionist talked to me the whole time and walked me around the building and it was a really nice place. Then I’m pretty sure her name is Tamar, she explained everything sweetly she was very very helpful and thorough with the explanation of how the procedure was gonna go and then honestly the explanation took longer than the actual procedure and it was it wasn’t uncomfortable procedure she made me feel very comfortable and it’s a great place to go and I highly recommend it

Ca
Review №156

I absolutely love this place. The staff makes you feel special and they are so accommodating. I’m literally in love with the nurse Ashley that does my services! My legs are looking great!

Je
Review №157

Gina was helping me on the phone for the first time, and she was super friendly, professional and helpful. Great customer service! Thank you! :)

Mo
Review №158

Really painful but the nurse was really patient with me thank you

Ma
Review №159

Amazing experience. Staff is friendly and very attentive. Ask for Lauren!!! She is extremely knowledgable and so sweet. Definitely will be going back for more treatments. 5 stars!!!!!!!!!

Je
Review №160

I got Xeomin (Botox) for the first and second time with LaserAway and both times were great experiences! They make you feel really welcome and I left feeling like I got exactly what I wanted/needed done!

De
Review №161

I am very impressed by the professionalism and friendliness at Laser Away. I am having a tattoo removed and the process was less painful and much quicker than expected. I would highly recommend 👍

Ca
Review №162

The girls here are amazing!!! They are so welcoming and helpful from start to finish. I was comfortable the entire time. Also location is very clean too!

Je
Review №163

Staff was super friendly, facility was clean, bright, and welcoming, and felt like I was hanging out with a friend! Treated 3 areas, took no time at all, and honestly barely felt anything! Looking forward to my next visit!

Je
Review №164

Love my progress with laser hair removal! And the ladies at the Naperville location are the very best!!!

An
Review №165

The nurses make it so quick and painless here.

Bh
Review №166

Nurse Jazzy did my mostly appointment. Amazing work shes doing. She so friendly and give me my answers before I ask her

Th
Review №167

Nice staff and it was comfortable and fast.

Mi
Review №168

Excellent customer service and amazing nurses and tecks. Definitely recommend 👌🏽

Sh
Review №169

I always have the best experiences at LA!!

Th
Review №170

Great experience, painful procedure, staff made it better

To
Review №171

Yesterday was my first treatment & Im already obsessed! Loved it & the staff!

Sa
Review №172

Always had an exceptional experience here! Every single one is amazing and expert in what they do. Highly recommended

Su
Review №173

I like going here. Front looks super comfy and had great experience here.

Fa
Review №174

Great first experience with nurse Zee

da
Review №175

I like Laseraway because the service is fast and convenient. I am always in and out in less than half an hour. Lauren is so friendly and great and answers all your questions! It is always a fun experience coming to Laseraway Northbrook!!

Al
Review №176

The laser technicians and front desk staff at laseraway are wonderful! Everyone makes you feel comfortable during the service and they’re experts in their field

Al
Review №177

Love this place and their staff! From the moment you walk in everyone is very welcoming! Everyone is very nice and knowledgeable and its also very clean! I have been telling my family & friends about it!

Ad
Review №178

Had clear and brilliant done with Jasmine, she was amazing. I love the Northbrook location I’ve been to many all across the nation highly recommend.

De
Review №179

Very comfortable from the gals at front welcoming me and on to my first visit. This place is very nice!

Ri
Review №180

The staff were so friendly and kind! They made everything easy and understandable! I will be back!

Sa
Review №181

Natalie was absolutely lovely and very thorough. She talked me through the inevitable painful spots and kept my attention away as best she could.

De
Review №182

LaserAway Naperville has the friendliest atmosphere with the most helpful employees. I wouldn’t trust going anywhere else!

Lo
Review №183

Kelly and Zena are amazing!

Ba
Review №184

I love the staff and their ability to care for all skin types.

Ni
Review №185

Excellent service and attention. I felt completely confident with the work staff who were very kind to me.

Ai
Review №186

I love this place. It’s so professional and I’ve gotten so many great treatments too.

Lo
Review №187

I am seeing results every session. I’m on my 4th underarm laser removal. I am loving the results. Staff is friendly and welcoming.

Na
Review №188

The staff here is very receptive and approachable. They always remember my name when I come in and make me feel very welcome. I would recommend to friends and family

Ke
Review №189

Simple amazing, I’m happy with my results.’

Ch
Review №190

The place is very clean and the staff is very knowledgeable. Laser hair removal was fast and easy. Highly recommend to Everyone!

Re
Review №191

Less than 10 minutes. So quick. The staff was friendly! I just thought it would be to it. Too early to give information about how effective treatment works.

LI
Review №192

Excellent service, please ask for Lauren, she is the BEST!!Because of the excellent service I received from her, I decided to buy another package.

Ma
Review №193

Always an amazing and quick job at Laseraway at the Naperville office!! Everyone is super welcoming and kind!!

Al
Review №194

Tattoo removal everybody at the LaserAway in Naperville gets a 10 out of 10 they are by far very professional, knowledgeable, and very friendly

La
Review №195

Kelly and Noelle are the best 10/10

Ai
Review №196

Love the result great customer service and the staff are amazing highly recommend ❤️

Da
Review №197

Jasmine was great ! She made my first laser treatment amazing ! Quick and painless

Be
Review №198

Had a wonderful experience. Everyone was extremely knowledgeable and helpful.

ve
Review №199

Medallia is very professional and did an excellent job

Information
23 Photos
199 Comments
4.7 Rating
  • Address:1023 S Washington St STE B103, Naperville, IL 60540, United States
  • Site:https://www.laseraway.com/locations/il/naperville/
  • Phone:+1 630-634-0410
Categories
  • Tattoo removal service
Working hours
  • Monday:10 AM–8 PM
  • Tuesday:10 AM–6 PM
  • Wednesday:10 AM–6 PM
  • Thursday:10 AM–8 PM
  • Friday:10 AM–6 PM
  • Saturday:10 AM–6 PM
  • Sunday:10 AM–6 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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