Concord Jewelers Inc

3 N Park Ave, Rockville Centre, NY 11570, United States
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Concord Jewelers Inc
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am
Review №1

Concord Jewelry and its owner, Tony, have been a cherished part of our familys lives for over two decades. They excel in both repairing, selling jewelry and creating amazing new pieces. Tonys expertise and craftsmanship shine through in every repair job he undertakes. His attention to detail ensures that each piece is restored to its former glory. The selection of jewelry available for purchase is equally impressive. Tonys knowledge and passion for jewelry are evident in the carefully curated collection, making it a joy to explore and find that perfect piece.What truly sets Concord Jewelry apart is the personalized service and warm atmosphere that Tony and his team provide. They treat every customer like family, offering honest advice and going above and beyond to ensure satisfaction. Their commitment to quality and customer care has kept us coming back year after year. They have not only earned our trust but also our heartfelt recommendation.

Am
Review №2

I don’t know where to begin, Concord Jewelers has been an amazing go-to place for me and my family for over two decades for watches and other jewelry. The owner Tony is the kindest you will ever find, he’s a true expert in his field and always very meticulous in all his work he has done for us. We have always received our items in the highest quality and with the greatest care. They have been like a second family to us, always giving you that friendly homely sense visiting the store, always being there when we needed their help and always providing the best service. If there is one guy to rely on with your jewelry, I highly recommend you Tony and Concord Jewelers! They will never let you down 😊

Lu
Review №3

Highly recommend Concord Jewelers! Tony is such a great person and a truly honest and kind businessman. I reached out to him to discuss creating a necklace with my grandmothers name to honor her memory and he was very patient with me as I detailed what I was looking for. Tony is so knowledgeable about the craftsmanship and quality of gold that I knew I was in the best hands. Its no wonder he has been in business for over 40 years and clearly well respected in this community!

Sh
Review №4

Concord Jewelers offers a wide selection of jewelry including estate jewelry. The owner, Tony, is very knowledgeable and provides you with all options to make the most informed choice. He has repaired several pieces of sentimental jewelry for me over the years and I am thrilled with the outcome! His attention to detail is fantastic! And if he is not able to repair an item, he will tell you. We have been coming to this store for several years and appreciate his honesty, detailed explanations and fair pricing.

Ka
Review №5

Highly recommend Concord Jewelers for any and all of your fine jewelry needs. Tony, the owner, is the magic behind this place – honest, thorough, trustworthy, and a true master in his field. I came to Tony to create a custom engagement ring, the process was seamless from beginning to end. Tony was able to isolate the perfect stone, meeting (and exceeding) all of my expectations. He leveraged his network of diamond dealers to cultivate options– he was patient and persistent until we found the ONE. The ring was absolutely stunning and we couldn’t be happier as we enter this next chapter of our lives.Thank you Tony!!! We will be back!!!- Mike & Kate

Am
Review №6

My family has used Concord for over 25 years.Tony , the owner is simply a wonderful jeweler .He has made many pieces of jewelry over the years for our family .Tony custom made my wedding band and engagement ringsWhen my daughter was born my husband purchased through Tony’s guidance a beautiful mother /child piece with diamonds all throughout . He had told my husband , “I have the perfect piece”.I always get compliments on it to this this day, almost 19 years later.I cannot recommend Tony enough.If you use him, you will be BEYOND pleased.

Ia
Review №7

I cannot say enough good things about Tony and Concord Jewelers! Over the years, Tony has crafted a beautiful chain, a stunning ring, and several other custom pieces for me. He has also expertly handled various repairs, always going above and beyond to deliver exceptional results. Tony is a stand-up guy who truly cares about his customers and their most precious jewelry. My wife adores him too; he has always been there to help her with her jewelry needs. If youre looking for diamonds, watches, necklaces, earrings, or any kind of jewelry repair, Tony and Concord Jewelers are the ones to trust. They offer not only top-notch craftsmanship but also a personal touch that is rare to find. Highly recommended!

Je
Review №8

Tony has been my and my familys go-to guy for all things jewelry, watches, etc. for years. On top of being so personable and friendly, his work has always been top-notch and hes always kept me in the loop on progress on whatever job or request weve given him.From heirloom jewelry restorations to even replacing my watches with the best batteries, I trust Tony and his team to get the job done with the highest quality.

Gh
Review №9

Weve known Tony for over a decade, and he has always been our go-to jeweler for both making and repairing jewelry and watches. I remember the first time we walked into his shop with an old family heirloom that needed repairing. Tony welcomed us with a warm smile and took the time to understand the sentimental value of the piece. He meticulously repaired it, and when we saw the finished product, we were amazed—it looked even better than before!If you’re looking for a jeweler who combines honesty, exceptional customer service, and impeccable craftsmanship, Tony is your guy. We can’t recommend him highly enough!

La
Review №10

Concord has been my family’s jeweler for over 15 years. Most recently they replaced the battery in my watch and I have been pleased with the results. We have bought numerous gifts for my mother here over the years - they have a great selection and are helpful in finding the perfect gift. Tony is dedicated to his craft and I love supporting a family-run business.

Ar
Review №11

Concord and Tony the owner are wonderful. He has amazing jewelry and beautiful pieces. On top of that Tony is a genuine person who goes above and beyond to help his clients whether it be to find the unique piece they are looking for, repair a new or old piece or even create and find something special. I trust Concord with all my jewelry including my wedding bands and engagement ring. Concord has fixed my rings which weren’t even originally purchased at Concord and they turned out gorgeous. My mom and I have been going to Concord for many years now and feel so welcomed. Anyone who shops at Concord or brings pieces for repair will be extremely happy with the results. I highly recommend this jewerly store. I give Concord 5 plus stars!

Ke
Review №12

I have been a customer at Concord Jewelers since 2011. Tony and Jerry are the BEST!They are kind, honest, extremely knowledgeable and reasonably priced.No project is too small or too big. Examples:Replacing battery watches. Whenever I have a battery replaced, Jerry will replace it and say, no charge, you have lifetime coverage. They mark the inside of the watch that tells them I had purchased a lifetime plan. Of course I dont remember which watches I had done that on. It was over 10 years ago. They are so honest!They have repaired many pieces of my costume jewelry. They have absolutely no value. They do the job as though they were worth millions.I did not know what to do with an old ring that was valuable, but had no use for it. After discussing options with Tony, he transformed it into a beautiful pair of earrings that I wear all the time.I asked Tony to restore a vintage watch that belonged to my grandmother. It was not a simple procedure. It took many months. I was hoping to have it by Christmas, to give to my mom. But it wasnt ready. Although I was disappointed, Tony communicated with me each step of the way. He needed to send the watch out to one of his watchmakers as he could not perform the task in house. He was dependent upon their expertise and their timetable. He would call me every so often to update me on the progress. Although I was frustrated, I understood and appreciated his updates. At one point, he called to tell me that the watch was just about ready. However, he was not satisfied with the final product and asked the watchmaker to redo or alter something. When I finally received the watch, I was astounded by the exquisiteness of the final product. I gave it to my mom on Valentines Day. She cried at the beauty of her mothers watch.I asked Tony to restore a vintage ring for me. The stone needed to be replaced and updated. A real stone would have cost many thousands of dollars. I then asked about my other options. We discussed imitations, quality and price. I was hoping to have it by my mothers birthday in a few weeks. I gave him a dollar amount that I was willing to spend. He called 10 days later and said my ring was ready for pick up. When I saw the ring, I was blown away. He reviewed the process he went through, finding exactly what I wanted. The cost was 1/3 the price I was willing to spend. Amazing!If you are looking for a jeweler that takes the time and patience to fully understand what it is you want, is trustworthy and does impeccable work...go to CONCORD JEWELERS!

Je
Review №13

This jewelry store was recommended to me by a friend from work who knows jewelry well and has been in the area for a long time. I went for an appraisal of my engagement ring and Tony assisted me. He was extremely professional, knowledgeable, personable and thoughtful. I am glad to have found a jeweler who I can trust without any hesitation regarding quality. I will definitely continue to use them for anything and everything jewelery! I felt so at ease and relieved that I have someone I can trust with the most sentimental piece I will ever own; for that, I will never forget him.

Gi
Review №14

When I was looking to get a custom class ring made, I turned to Concord Jewelers. I primarily chose them because they were close to home. I was looking to have a replica of my husband’s college ring made for me. My husband’s ring had been made in Ecuador so I was nervous about how accurate the final result would be. Not only did they replicate the ring, but the final piece was so much better than his. It was beautifully customed made for my feminine hand, which was smaller for a typical large college ring. Throughout the entire process Tony was wonderful at keeping me apprised of the status of the creation. They were so patient with my many design requests. Their attention to detail and organization with the entire process was excellent. The pricing was fair and estimated right at the beginning so there were no surprises. More importantly, they treated my husband and I like family. They are now the jewelry experts we will turn into. If you’re looking for any custom work, I highly recommend Tony and Jerry. They are true experts in their field. More importantly, they are just great people to know!

An
Review №15

After we recently posted a negative review about our experience with this establishment, the store owner published a disparaging response that accused my wife and I of distorting the facts. That was extremely unprofessional and his statements were inaccurate. He claims he offered us a refund for repair services we prepaid but ultimately did not receive. In fact, when we asked for our watch after 4 months of not being repaired as requested, the owner refused to give a refund because he claimed the repair work was nearly completed. It was only after we posted a negative review that he offered a refund, and he insisted several times that we take down the negative review. While he had the watch for those 4 months, I would call every week or two and most of the time was told someone would call back, which rarely happened. He claims that he offered to have us pick up the watch before we posted the review. Again, this is a fabrication. After months of unfulfilled promises and failures to return our calls, we posted a review and 4 days later the owner called to say we could pick up the watch the following week (which I did today). We go out of our way to support local businesses because we value the convenience of living in a town with so many retail establishments. And we have never once written a negative review about any of them. For Concord to do such a poor job of handling this situation and then to lie about what actually happened is truly adding insult to injury.

Jo
Review №16

Concord has had a watch of my fathers for 4 months. He passed away in January and I thought it would be great to have his watch repaired. Now, 4 months later I still don’t have it and I can’t even pick it up to have, still broken, on Father’s Day. They say it is at a watchmaker and I can’t have it until next week. Again, it has still not been repaired. They said the watchmaker needs time to put it back together. How will I know what was put back or not.I left a valuable item and paid in advance based on reviews. My husband has called every week or two and they keep saying a few days or a week. I would never recommend this store to anyone. I’m brokenhearted because it appears they have been lying for months and I don’t believe I’ll ever get watch back. Unfortunately I cannot leave zero stars.

Da
Review №17

This is the only jewelry store I would ever use. The owner Tony is an old time highly skilled jeweler. He has changed numerous batteries in some of my very expensive watches,designed custom jewelry, and made a beautiful engagement ring for me. This is the best jewelry store anywhere.

J
Review №18

Extremely talented, comfortably private, and very personal, Tony and the staff at Concord Jewelers truly address all aspects of your potential purchase. Quietly making noise, they are the real deal. Recently, my wife and I, had three gold family keepsakes, which we were no long wearing, melted down and asked Tony to recast the gold into three necklaces for our granddaughters. They are beautiful! Tony designed and sculptured these exquisite new keepsakes which I’m sure will be in our family for another three generations. Thank you tony and Concord.

da
Review №19

We have been loyal customers of Concord Jewelers since the 80s. The owner, Tony, is reliable, honest, and trustworthy, which is exactly what you want in someone handling your most precious jewelry. I can’t recommend them enough - Concord is THE best jeweler with the most expertise on Long Island!

Ma
Review №20

Concord Jewelers is the best. My family (4 generations) for over 30+ years have purchased gorgeous jewelry from Concord. I just purchased a beautiful necklace for my daughter for Christmas. Once again, another gorgeous piece. I travel from a distance and I wouldn’t go anywhere else.

Gr
Review №21

I have about 30 watches with lifetime batteries. I now live in Wantagh but lived in Rockville Centre before recently moving. . Every time I have gone into the store (I still use them even though Im in Wantagh) a new battery is replaced when needed! This has gone on for the last 10 years with no hassles, no questions asked. They are a wonderful store with friendly, honest people! Highly recommend.

Ch
Review №22

Tony at Concord was amazing with the creation of my wifes new ring. We came in with an idea and a few loose stones and he was incredible in making it into a gorgeous ring that we will love forever. He and his team were fast, responsive and transparent about the cost. Truly an amazing experience and he will continue to get our business! Highly recommend!

Ma
Review №23

I had a very good experience at Concord Jewelers this week! I went in not to make a major purchase, but to get a watch band adjusted so it fit my wrist. The salesman knew just what to do and completed the task very quickly. Judging on this interaction, I will definitely return to Concord for a purchase or service!!! Professional and courteous!!

Ch
Review №24

Tony is fantastic and you will not be disappointed with your experience. I had a custom engagement ring done here for my fiancé and his outstanding customer service reflected his understanding of how important this was to me. He gave me great suggestions on styles and sizes, and we ultimately agreed on the ring and it came out fantastic. He carries a wide variety of jewelry and has been in this business for a long time. His customer service and personal touch are second to none - if you are thinking of buying your next piece of Jewelry, you would be wise to stop in and ask for Tony.

Pa
Review №25

I bring all my watches and jewelry to these people and they are always nice to the customers.Keep the great job you’re doing!! 👏🏻👏🏻👏🏻

Vi
Review №26

Tony is a legend. Ill bet hed treat you well. So, come here and dont dilly dally.

Se
Review №27

Very knowledgeable and professional,no job is to small or to big.Very happy with the work they have for me. I highly recommend them.☘️

A
Review №28

Quality products, great inventory for all your jewelry designing needs, wonderful customer service, AAAAA Jewelry Store

Pa
Review №29

I went into Concord Jewelers with a friend who was looking for a ring. I decided to have Tony look at the broken lock on my tennis bracelet. I left it with him and it was cleaned and ready within a few days. When I put my bracelet back on Tony asked why I was wearing it so big. I didn’t realize that was the case. It was a gift 10 years ago. I put it on that day and rarely took it off. Tony suggested I size it down and use the stones to make a ring. What a great idea! He took the bracelet back and sized it. When I went to pick the bracelet up Tony had written down some ideas for a ring. He didn’t know I decided to include my original engagement diamond which was sitting in a drawer not being worn. He was happy to help me pick another setting to include the center stone. We had one final meeting before the ring was made. I picked it up the other day and I couldn’t be happier! PLUS he made me 2 diamond bands out of diamond hoop earrings I had and couldn’t wear because they hurt my ears! I can’t believe I have 3 new stunning pieces created from diamonds I had sitting in a drawer! Tony is a sweetheart and his pricing is extremely reasonable!

pa
Review №30

Amazing Jeweler! I worked with Tony customizing my fiancé’s engagement ring. Tony is a master of his trade and very attentive to detail. Highly recommend using Concord Jewelers and Tony for any jewelers needs! My fiancé and I will be returning customers.

Me
Review №31

Highly recommend Concord Jewelers! Professional, attentive and honest! I came in needing help with my broken bracelet and Tony who was so wonderful told me a price and when i came back to pick it up not only was it excellent work but cheaper then he originally quoted!! The honesty was what sets Concord Jewelers apart from the rest, he could of over charged me but did not. Would absolutely drive the 40 miles back again because its worth the trip!!

DO
Review №32

Tony, at Concord Jewelers has been in business for over 30 years. He not only is knowledgeable with all aspects of jewelry, He has created several pieces for me that I designed in my head, one more beautiful than the other.He is also so invested in the community, He does ear piercing for no profit and also designed a watch battery with his special logo, If you pay the first time every time you need a battery it is free of charge. He will see it has the logo even if you forget! He always goes out of his way to please his customers, and you dont see that anymore, Thank you Tony and Jerry.

La
Review №33

Tony and his crew are FABULOUS! He has such a variety of beautiful jewelry! His diamonds are flawless! My engagement and wedding rings were custome made there! I WON’T go anywhere else! Thanks Tony for your amazing work!

Lo
Review №34

We have had the personal pleasure of the experience at Concord Jewelers for over 20 years. Their expertise, guidance and exceptional manner have never failed! This review is long-overdue and something we shouldve written years ago! In a word they are incredible and we are so lucky to have them. They certainly merit 5 stars! I only wish there were more!!

Lo
Review №35

I have been a customer for many years. The service and quality is great, including appraisals, repairs, re-beading, sales and purchases. Tony is a gentleman with a great deal of knowledge about the products and services he sells. I always recommend Concord Jewelers to others.

El
Review №36

I recently went back to Concord Jewelers. Tonny is working on an antique watch for me.He is really a gem and I feel it brings him joy to create a piece that truly makes me happy. For my 20th wedding anniversary he created a new wedding band and he spent time making sure it was just right. It is neighborhood establishment you can trust.

Y
Review №37

Tony and his staff are incredibly honest, trustworthy and reliable. Ive made many recommendations to friends, colleagues and family to go see for themselves and everybody always agrees on the high quality of work , inventory and customer service. If you need a go-to place for jewelry, this is it.

Ma
Review №38

I’ve been going to Concord Jewelers for many years. They are honest and have the highest of quality in merchandise and repairsI have gotten my wedding band and engagement ring designed thereI have also bought many pieces of jewelry from ConcordI just moved away and now I send all my jewelry to them for repairs because they are the only jewelers I truly trustI highly recommend them 👍

Br
Review №39

Tony went above and beyond to get me and my fiancé the perfect engagement ring. He truly has pride in his work and it shows in the final product. Highly recommend this place to everyone

Tr
Review №40

Tony is so patient, his jewelry is beautiful. I had custom pieces made for my daughters . They came out gorgeous. Great work!

Ne
Review №41

Just left the store & it’s a joke! I paid for a life time battery a year ago, man says they don’t carry batteries for that watch & then sells me a lifetime battery again! I had no time so I paid again! I recently moved to RVC & I know cause I’m colored & successful maybe they are intimidated by me! I laughed & said god bless you & good luck to your business! I’ll keep a good ❤️ & mind & keep working hard & living a good life! I bought the lifetime battery again so he can see my face every year & he can lie & rob me for $20 over & over so he can feel like a winner! Lol

Ja
Review №42

Tony is the best! I shopped around before going to Concord and Tony not only beat all of the competitors prices, but his customer service skills are second to none.

Da
Review №43

Best jewelry store. Owner is a throw back skilled jeweler who takes pride in his work. He will custom make almost anything. They have a great selection ,service .... my highest recommendation.

Ka
Review №44

Tony is amazing!!! I was extremely picky with what I wanted and he was so patient and my ring came out beautiful!!

Mi
Review №45

Ive lived in Rockville Center over 10 years and Ive never knew about this place I had to repair a watch and I googled it and I went in there and the guy was so friendly the staff is so nice and they actually have some cute parakeets you could look at definitely would recommend this place The only thing that I could say negative is the parking situation was a little bit annoying cuz its a very busy area and its annoying to find parking

An
Review №46

I had to write to say what a great guy Tony is and the other guy Jerry that fixed my watch Just wanted to give a shout out to say thank u and for not charging me like crazy.

Wa
Review №47

Great on the spot service for even a Watch battery change and reasonably priced with warranty. Extremely accommodating and Courteous. Cute birds in Store

M
Review №48

Good costumer service respectfull & Honest

Oz
Review №49

I replaced my watch battery for a very reasonable price and fast service, the guy was very nice and patient, I will definitely will come back to this store.

An
Review №50

I would definitely give this establishment 5 stars. The customer service that I received was wonderful. The staff was very attentive to my needs. I was completely satisfied and will continue to recommend them to my family and friends.

Ah
Review №51

Honest gentlemen who do great work at great rates. I will use them for any needed repairs going forward.

Eu
Review №52

They are reliable and trustworthy. They are full service jewelry. And offer life time battery.

Sa
Review №53

Went and got a necklace repaired super helpful and got it done a little before the date they told me!

Ja
Review №54

Great service and location to repair your jewelry. Good selection and people you can trust.

Di
Review №55

Very honest and reasonable. I highly recommend!

ro
Review №56

The owner is friendly and honest. We have been going there for years. Highly recommend.

la
Review №57

Great store , great service, nice people

Mi
Review №58

Top shelf quality & services as always!

Va
Review №59

BEST jewelry store around!

Di
Review №60

Great customer service

He
Review №61

Very good service

Information
17 Photos
61 Comments
4.8 Rating
  • Address:3 N Park Ave, Rockville Centre, NY 11570, United States
  • Site:http://concordjewelersinc.com/
  • Phone:+1 516-763-1045
Categories
  • Ear piercing service
Working hours
  • Monday:Closed
  • Tuesday:9:30 AM–6 PM
  • Wednesday:9:30 AM–6 PM
  • Thursday:9:30 AM–6 PM
  • Friday:9:30 AM–5:30 PM
  • Saturday:9:30 AM–5:30 PM
  • Sunday:Closed
From the business
  • Small Business:Yes
Service options
  • In-store pick-up:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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