I very recently just went to laser away at the Scarsdale location and had a really good experience! I went in for a consultation and was greeted by Amy who was very professional and knowledgeable. I had my consultation with Alexa who went over everything with me and explained to me how things would go during our appointment. She was also very knowledgeable and professional. She made me feel like I was in good hands. During my appointment she went over things with me again, took her time and made me feel very comfortable. She did a great job! I love my results . Yeah absolutely will be returning and going to Alexa again for sure! I highly recommend. 🩷
I would highly recommend Laser Away in Scarsdale to anyone looking for an amazing customer friendly experience. From the time you speak to the schedulers, Desi and Ali, all the way to the actual treatment. Alexa was a very caring technician who made you feel very comfortable when working in the most vulnerable area of your body. Great job Laser Away in Scarsdale. Your team is awesome!
Great experience and worth the money. For someone who has PCOS and has the side effect of facial hair growth this was one of the best investments I’ve made for myself. I noticed results within the 2nd session and I’ve found myself rarely ever having to shave my face even after a few months after completing all my sessions. I def will be looking into other services down the line.
This place is definitely 5 star worthy. Its like laser treatment version of European wax center. Prices are great and numerous services are offered. The people who work here are super sweet starting from the front desk ppl to the nurses/aestheticians. Areina did my service today and she was very informative and answered all my questions and always made sure to see if I felt comfortable I definitely recommend her
This company makes it so complicated to try and find out the prices for their services which is super shady to me. They want to force you to do a soft credit check before even telling you how much their prices are. They literally refused to tell me the pricing over the phone. Why would I ever show up somewhere for a consultation not knowing the price for something that your company already has set? Such a scam, i’m so happy I went somewhere else. I saved so much money andtime.
TLDR: LaserAway is 100% a scam and waste of money !!!! (But the staff at this location was friendly)*im a male* It’s been 3 months since the last of my NINE sessions on my legs.When I signed up, it was because the sales team had me convinced that this would remove the hair permanently. Nothing would come back, EVER. They made plenty of false claims. (I didn’t have a lot of free time to check into their claims, and they cold called me after I accidentally left my phone number)At about session 3 or 4, this LaserAway location told me majority of the leg hair would remain gone, and I’d only have slight regrowth over time. (Let me emphasize, OVER TIME)After the 7th session, they mentioned that I’d need to get a touch up at the 6-8 month mark.By the time I finished my last session (again, session 9. Not 8) they were already trying to book me for a touch up and when I asked why, I was told that you need a touch up every 3-4 months.Here we are, 3 months following my last treatment and I’m seeing about 80% regrowth already.Every aspect of this has been a lie and I would never refer someone to go there.If you want laser hair removal, please,,, GO SOMEWHERE CHEAPER!!!
I love you guys! You are doing a great job. The service and the people are wonderful. Evana and Areina are the best!
I recently had my first laser treatment at LaserAway Scarsdale and the experience exceeded my expectations. From the moment I stepped into the clinic, I was greeted with warm smiles and a friendly atmosphere that immediately put me at ease. The staff was extremely professional, well-informed, and made sure to explain the process thoroughly, which I appreciated as a first-timer. The procedure itself was seamless and the results are promising. I also appreciated the cleanliness and the modern equipment used, which further instilled confidence in the services provided. Based on my experience, I would highly recommend LaserAway Scarsdale to friends and family who are considering laser treatments. Their top-notch service and friendly staff make the experience comfortable and worthwhile.xx
I had my first treatment with Ashley today and she was AMAZING! Very sweet and knowledgeable and she made me feel right at home and welcome. The place is super clean, cute and lots of parking in the front so super convenient! I was initially taken aback as they had me do a call first and payment up front but I am SUPER happy I did not let that deter me. If anything it makes the process more efficient. They are very professional and I can’t wait to go back for more treatments. I loved my experience with Ashley and highly recommend.
I am so happy this location has opened! First the front desk staff are amazing! They always greet with big beautiful smiles! They really helped me book my appointment when needed and they are always so helpful! Ashley was my tech today! She’s one the best techs I ever had, she was very Very patient with my laser treatment. She made me feel very comfortable. She is very knowledgeable about the services! She worked her magic on my lips! I can’t wait to see her again in 6 weeks!
I have tried a few other injectors before I found Vanessa at laseraway and i have not tried anyone new since. She is amazing very talented so cute and kind she’s honest consistently does amazing work. I am always happy with my results she never tries to push or do too much I always feel I look “natural”…. But better.
My RN Ashley, was amazing, such great experience! She was sweet, polite, and accommodating. I can’t wait to finish my treatments and see the results! I would highly recommend seeing her! Front desk staff was also really great. They really supported me in adding another area to my package!
Went to laseraway from the time they opened. I came here for láser on my face. I purchased a not so cheap package and started my treatments. After My first treatment I left with a frown on my face. I was asked, how the treatment went?. I replied, I dont know I didnt feel anything and my face is like if nothing happened. I was told that it was the first treatment they start low to see how my skin takes it etc. I made my next appt.Second treatment same scenario....moving along treatment number 6 still no results. I express my concerns and even arrived with the visible hair and the person that did the treatment agreed that I had a lot of hair and she expressed to me and told me Im going to be a bit aggressive because this shouldnt be like this this far along. I felt a bit good. At this point I only have about 3 treatments left if not 2.Towards my last 2 treatments they were very aggressive in the treatments and I would leave with redness on my face. Something that never happened with prior treatments. Went to my last treatment and I was more than disappointed.I was instructed that would be needing additional treatments and they tried to sell me another package. I politely declined.Its been 2 months since my last treatment. I had a total of 10. My chin hairs are still the same. Only see about 20% reduction.I spent a lot of money for nothing. Personally I am not satisfied with the service.The facility is clean. The workers are friendly and inviting.I feel that they tried to be aggressive at the last minute and they shouldve done it from the 2nd treatment.Would I return? NoI will try a different clinic.I also want to point out that as I was receiving treatments I was informed that I can write a review every month. And for every review I write I would get 50.00 credit. I never wrote a review because I wasnt satisfied at the moment and I was trying to see the end result.Not a satisfied customer......
Why do I have to jump through hoops, sell my right kidney and promise to hand over my first born to find out the prices? Scam alert!
Just had my appointment with RN Vanessa today, a great experience! She was patient and thorough, and really made sure I was comfortable and knew every step of the way. I’ve been to other laser hair removal places over the years and LaserAway is by far the most professional in my experience. The facility is clean and organized, and the ladies at the front took time to answer all my questions. Can’t wait for my next appointment!
So happy and pleased with my experience at laser away. I love this place and the staff as well. I’ve had several treatments, Clear & Brilliant twice and a Thermage. Ashley was my nurse for both procedures and she is phenomenal! So pleasant and knowledgeable! I am looking forward to more visits in the future.
Had a session with Ashley and it went great. It was my first time getting laser and went a lot better than I thought. Ashley made sure I was comfortable and answered all of my questions. She also made sure to pause every so often to make sure I was doing well. Everyone was really welcoming and the place is very clean. Great service! Can’t wait to see my results!
Came in for a male Brazilian.Alexa was not only professional but very knowledgeable and my treatment was the least painful its ever been.Ive been to other locations and the Scarsdale was by far the best experience Ive had.
The facility was super clean and neat! comfortable bed to lay on during the treatment. I loved the continuous cool air blowing during the treatment. friendly staff! cant wait for my next session. convenient parking! Im hoping this will be a better experience and results moving forward. thank you!
Very welcoming staff with very friendly faces. Alexa was the nurse who worked on me and she is very good at what she does or do; good explanation, very comforting which made the procedure even easier. Over all I loved everything and would love love to recommend anyone who is interested to check this place out.
Had the pleasure of having Vanessa as my nurse today. I cannot stress enough how comfortable I felt - she took the time to answer all my questions thoroughly and made me feel I was in capable hands. She made sure I was not in pain and assured me we could take a break if at any point I was uncomfortable. She was great !
I worked with Debbie Mckeon, she is amazing!!!Super determined to help you with whatever the problem is. She’s also very dependable because she had all the information you asked for and contacts you when she says she will.Overall it was fantastic, I will be able to finance my laser hair treatment all because of her help and her patience!Definitely choose LaserAway !Amazing service and options!
Today was my first time getting laser hair removal and it went so smoothly. Everyone was really welcoming and the place is very clean and I even got a tour. Ashley made sure I was comfortable and answered all of my questions (& I had plenty). Great staff, amazing service, great location! Can’t wait to see my final results.
Having been a loyal customer for years, driving from Westchester to Manhattan, my experience with LazerAway’s Scarsdale location has significantly dwindled. Initially, the service was impeccable – a notably polite and helpful front desk was a hallmark of their customer service. However, since a change in staff, I’ve encountered a series of mismanaged appointments, mixed-up timings, and inconveniences that required me to make return trips due to their scheduling mistakes.Ive experienced being put on hold for an excessive duration, even surpassing 15 minutes, just to reschedule, resulting in me hanging up out of frustration. One instance that stands out is a 30-minute drive I made to the location, only to be informed upon arrival that despite having a scheduled appointment, I couldn’t be seen as the nurse was going out for lunch in 10 minutes.The pinnacle of my frustration was during my filler appointment. I was seen 10 minutes late due to their oversight and was left seated by the bathroom with numbing cream applied, waiting an additional 15 minutes for a room, while witnessing a steady stream of people walking in and out of the bathroom.The decline in organizational efficiency and customer service at this location has been truly disappointing and frustrating, detracting significantly from the positive experiences I initially had.
The staff went above and beyond. Even the woman I spoke on the phone with during my consultation of laser tattoo removal, every single person was genuinely kind and caring. I am so happy I decided to choose LaserAway for my services.
EDIT: i hate to leave a negative review because i love the staff so much and it does feel very luxurious. at first i was seeing results but now the sessions have been way less thorough and rushed. the last few times i have been unhappy. a lot of areas were missed even though i followed the pre and post care directions. it was very rushed and sloppily done the past few times. i have no chance to say can you please get this spot too and i am also kind of shy. the staff is very friendly and i enjoy going there it doesn’t hurt but i have been very disappointed considering the money i pay for this. also i was told that if i left a 5 star review i would get money off my bill and i did not get any discount and got no response when i reached out about it. i am really sad. maybe the next few sessions will be different and i will speak up but i am so sad and disappointed and i feel like my money is wasted.Ashley and the rest of the staff provided a very pleasant experience for my first ever laser session yesterday! They are extremely sweet, professional, and warm. First, you speak with a nurse to make sure the process is safe for you. Then, Ashley walked me through what to expect and answered all of my (sometimes awkward) questions with the most comforting smile. I haven’t gotten to see a difference in anything yet since it was the first time, but they say each time is about a 10% reduction of hair loss. Also, Ashley was very knowledge about PCOS and what to expect from this given I have that. They also didn’t try to push other services on me which is huge because I have a lot of anxiety and I am impulsive, so I felt comfortable asking about the services without feeling pressured to sign up for it. Thank you guys!! I am so excited to see the outcome!!!
I always had great experience in their Scarsdale location. Definitely recommend!
I had laser hair removal before and was in need of touch ups but the place I had been going to closed during COVID. I didnt want to go just anywhere for my touch ups because its a delicate procedure, so I did a lot of research to find the right place. I found Laseraway online and they were very professional and reassuring during my consultation phone call. The facility was spotless when I showed up and the front desk staff could not have been nicer. Everyone who works there is lovely and made the entire process so easy. I felt very confident in getting laser from here since a nurse would be performing the service. Nurse Alexa performed the service at my appointment. She was wonderful and patiently answered every question that I had. The laser was also way less painful than the treatments I had experienced in the past. I am really glad that I found Laseraway.
I highly recommend Laser Away. The staff is super helpful and knowledgeable and made me feel welcome and cared for from the start. Rohani and Amy were very friendly and explained all the details of my membership and my treatment package so I was confident in the services I was getting. Ashley was super gentle and careful when performing my facial hair removal session. Plus the facility is super clean and comfortable!
I cannot rave about this LA location enough!!! Ashley is just the best… she makes you feel VERY comfortable even when you’re at your most vulnerable and exposed and I cannot express how important that is. This location is exactly what you want, it is clean, friendly and you get great results. I also cannot forget the rest of the staff… So far everyone I have interacted with, is very sweet and accommodating.
First time at the Scarsdale location to do my clear & brilliant facial. The location is clean and pretty. Ashley the nurse who did my treatment and the front desk was so helpful and kind! 10/10 will definitely be going back again.
I had a very pleasant experience. I will definitely be returning. Staff was polite and friendly.
The location is great. Across from the old Lord and Taylor parking lot (Ample parking)Everyone was incredibly kind and welcoming. Ashley (my nurse) made me feel comfortable, told me everything to expect, (let’s just say pain level was a 3 and experience level was 10+++) gave me advice on shaving and prep and aftercare. Big shout out to Rohanie and Amy at the front desk helping me to navigate all of the services and being patient and welcoming. Thank you all three of you for your help and going above and beyond the call of duty.
Every single thing about my experience at Lasar Away Scarsdale was fabulous! The staff, location, and office are wonderful! Ashley, my nurse, was attentive and compassionate during the procedure. This a new venture for me. It is now my go-to place for personal maintenance!
Ashley was great! It was my first time ever for laser hair removal and she was very informative and walked me through the process. The whole experience was extremely smooth.
The Scarsdale Laseraway location is great the team is super friendly and welcoming. My appointment with Ashley was amazing! She was super gentle and we had a lovely chat. Can’t wait for my next appointment.
I went there about 2 weeks ago for arms wings and abs and this location is very convenient and welcoming! This is the latest location of LA, and the staff is very friendly. My technician was Gabriella and she was very dedicated in explaining everything and even brought me some snacks as my session was on the long side (my choice)! I would recommend it - the only cons compared to the city is that their TV does not have Netflix or other streamline apps so you need to bring your own device if you want to watch a movie!
Vanessa is great. She is very experienced, been doing this for 5-6 years. Informative, very nice, patient and-answers all questions and provides recommendations. Legend and Ahani are easy to work with for scheduling. I highly recommend this business.
So happy this location opened. Ive had nothing but the best experience. Ashley is great! Shes friendly, informative, and always makes you feel at ease. So happy to continue treatments here.
OMG! I was so beyond nervous.! The space is very clean and comfortable. When I arrived a very pleasant gentleman checked me in and offered beverages (coffee, tea, water) he was also very pleasant after my visit. Im glad I booked and very happy to have been scheduled with Gabby! Im sure I was a bit annoying because Im hypersensitive but she was extremely patient and kind. Gabby, shes fantastic! It doesnt hurt but its a tiny bit uncomfortable, thankfully they use something called Zimmerchill to help and does its job. I truly appreciate that Gabby talked me through my anxiety and was constantly reassuring me that all was well (Im a big baby). Im not sorry I bought my package and take comfort that Gabby will be there for my next session.The staff here is great. Book your appointment, ask for Gabby, you wont regret it.
I love how professional the team is at Laser Away and incredibly helpful in explaining and helping me understand the variety of options and scheduling. Thank you, I feel beautiful ❤️
This is my second visit doing toxins at LaserAway I’m very happy with my results and staff is always great and helpful definitely coming back again
As soon as you walk in you are greeting by the staff who were extremely nice and helpful. I had a hair removal service done by Ashely and she was great! Highly recommend!
I have been going to Laseraway for over a year. Everyone who treats me is either an RN or NP and they are extremely professional and skilled. I am extremely pleased with the results.
Everyone here is so professional. I’m so happy with my experience for my laser hair removal. My nurse Ashley was so knowledgeable and informative when I asked about other services.
I’m currently going through the laser hair removal process on my neck and so far it’s been good. I haven’t had any lasting skin effects. The person that does it is also nice which does help the process run smoothly in my opinion.
I have been to the Scarsdale location 3 times and all of their staff is excellent! Ashley has treated me and has been so kind and helpful! I am so happy I booked with them and definitely will be back for more services!
Yesterday I had a full lower body appointment with Ashley, she was so great!Made sure I was comfortable the entire time and the appointment flew by! Laseraway was such a great experience
Laseraway is amazing! Ashley was great. So gentle and careful. She answered all of my questions and was so thorough during the treatment process. So glad I booked!
I had an amazing experience with the clinic so far! Everything is clean and professionally done! The team is super helpful and always ready to help whenever you have a question or concern! Overall highly recommend!
If youve ever considered getting rid of your stash and side burns look no further. At Laser away youll get expert level care and the best treatments for ALL skin types. If you are a Brown skin girl like myself these lasers are top notch and work best for our skin type with no burning or scarring. Ive just completed my 3rd facial laser removal treatment and Im beyond satisfied.
Amazing!! It was my first time ever doing this and I am beyond satisfied. I made an excellent decision when choosing Laseraway @Scarsdale. ASHLEY WAS AMAZING!!!! I was so scared when I first went in the room and let me tell you...Ashley made sure my nerves were calmed. I was surprised when I asked her how long it will take for one armpit and she said how long for what we are done... lol .. i love it here and you will too.. thank you Ashely and everyone @Scardale
Loved all my many experiences at LaserAway. Jarred at Tribeca location and Dimple at Flatiron location have helped me get the greatest deals of the treatments that work for me! Highly recommend!
The staff are extremely nice and helpful. I had a hair removal service done by vanessa and she was awesome! Super professional and chill, highly recommend!
I LOVE !!!! LOVE!!!!!! Laseraway Scarsdale, the Staff it’s amazing as soon as I arrived they were all very friendly. Ashley, was in charge for my treatment today she was amazing, and explained me so many good things that Laseraway offers!!! ❤️
Did a Clear+Brilliant session, much easier than I thought it would be and my skin looks tight, hydrated and clear. My clinician Alexa was super professional and friendly.
I’ve had 3 laser appointments already and I am absolutely in love! Ashley takes great care of you and makes sure you’re comfortable all through out the service.
Recommend this location and have had two great sessions with Alexa. Each time, I was made to feel comfortable and sessions were quick. Thank you.
Ashely & everyone at this location were incredibly kind & helpful! The process was almost painless and sooo quick. I am so happy with my experience & soo happy they opened up in Scarsdale!! 11/10
Service was amazing. Being waiting for a long time to have this treatment. I am happy I decide to go to laserway. Front desk and Ashley were amaizing. I will drecommende this place 100%
Dona was amazing she did my laser hair removal and it was a breeze! No pain and I was totally comfortable! Totally recommend!
Im in the process of having hair removed from my shoulders and back and I am very satisfied with the results.
Alexa was knowledgeable on the subject of all the laser away products and processes offered. She was patient and fully explained, willing to answer all questions. I will definitely be back.
The Technicians are really nice and make the experience enjoyable and Legend from the front desk is awesome when it comes to making appointments whether at scaradale or somewhere closer to you.
Great experience at laseraway in Scarsdale. Appreciate Ashley (nurse) for her great job and make me comfortable with everything. Highly recommended.
Ashley at laser away Scarsdale was the best! The entire service was painless and she made me feel comfortable throughout the entire session
I have been coming to Laseraway for months now and have had a very positive and great experience. The team is very kind, courteous and very attentive. I couldn’t ask for a better experience.
Alexa was great and very professional . She made me feel at ease . Outstanding experience overall!
I was greeted so nicely at the door and Alexa did a great job and made me feel so comfortable. Definitely coming back
Absolutely amazing! Best location, Ashley is amazing and the stuff is super friendly. Use to go to city locations but LOVE this new one.
Just got laser hair removal my first time and Ashley was a sweet heart I will be coming back and the people at the desk are so sweet the best 🙏🏽❤️Thanks laser away
The staff at Laser Away in Scarsdale are amazing they make you feel very comfortable in your own skin I highly recommend laser Away
Ashley is the BEST!!She was so professional, caring and easy going.
Ashley was the nurse that assisted me today and she was great and the staff is very friendly!
So glad this location is open! Good customer service and nurse spent time to make sure I got the best results possible.
Ashley was fantastic! Very professional, it was extremely quick, everyone friendly.
So happy this location opened! Great staff, super helpful and very nice. Good laser services
So quick and easy!! Ashley made everything so comfortable. Such a great experience!
Great and friendly staff. Service was great and they explained the procedure and answered all of my questions. Would highly recommend.
Ashley was amazing. So are the pcc Amy Rohanie and Jennifer
Ashely was amazing and extremely patient with me. I highly recommend this location!
Very poor customer service. Person who answered gave a nasty response to an inquiry regarding removal, hung up and didn’t let me get a word in.
Great first time with my nurse and educating me through the process! Will be back
Great professionalOffice. Will definitely go back
Ashley is the best , so kind and professional.
Great staff!! Ashley is a great nurse. 😊
Amazing customer service and life-changing service. 10/10 would recommend!
Very nice experience staff so friendly recomend this location
Amazing experience with ashley!
It’s uncomfortable and hurts