All I can say is WOW!!! This place is the BEST piercing studio that I have EVER been to. From Jess at the jewelry counter, to Kimberly who performed my piercings, I felt welcomed and at home the minute I entered the studio. Jess got me all checked in, and helped me pick out my jewelry. Kimberly is handsome down the best piercer Ive ever had. Her skill is unmatched. Shes meticulous with her setups, made sure I liked the placement markings, and I literally hardly felt a thing when she pierced my shark bite piercings today (all 4 were in my lower lip). I highly recommend this studio for ALL your piercings needs!!! They are super friendly, welcoming, and highly skilled. You wont regret getting pierced by them!
Jess and Kimberly were ammmaazzinggg!! They treated us with respect, kindness and understanding. They both were super knowledgeable. Literally top tier service in my opinion. The facility was clean and well put together. Definitely would refer them to anyone!
**Review for Finders Keepers Piercing Experience**I recently took my 12-year-old and 14-year-old daughters to Finders Keepers for their ear piercings, and I couldn’t be more pleased with the experience. From the moment we walked in, the staff welcomed us with warm smiles, instantly putting my girls at ease.The team at Finders Keepers is not only incredibly sweet but also very knowledgeable. They took the time to explain the entire process to my daughters, making sure they understood every step before proceeding. Their caring approach made my girls feel comfortable and confident, turning what could have been a nerve-wracking experience into a fun and memorable one.The piercing itself (2nd holes and an industrial) was done with such precision and care that my daughters barely flinched! The staff’s expertise was evident, and their ability to connect with younger clients is truly commendable. We left with beautifully pierced ears, along with detailed aftercare instructions to ensure everything heals properly.I highly recommend Finders Keepers for anyone considering a piercing, especially for children. The combination of a caring, knowledgeable team and a welcoming environment made our experience nothing short of fantastic. We will definitely be returning in the future!
The staff here is absolutely amazing. My son got both ears pierced and LOVES it. Even though I was apprehensive, they look great. The piercer communicated the whole process as well as how to clean and maintain. Thank you!
I had thought my nose piercing had closed and Jess the front associate was very nice and professional and Kimberly my piercer thought it surely was closed but with a surprise to us 3 it was not! The excitement of my revived piercing was Amazing. Brightened my day! Thanks Ladies!! Yall are awesome!!
The sqiushmallow helped calm my kids nerves as she was getting her ears pierced. The place is really well decorated, clean and has a very cool vibe. I really appreciate how they took the time to tell me how to take care of a new piercing. I will definitely come back for my younger daughter’s first piercing!
Kimberly was very thorough and gentle with my daughters nose piercing! Jess helped us with aftercare instructions and information for her to replace jewelry. Always loved this place since I was a teenager. Definitely recommend for high quality care!
I came in to get my third ear piecing here with some friends. Had never had a needle piercing but Jessica was incredibly thorough as to her explanation of what to expect and how to manage post-piercing. Very clean, sterile environment. Incredibly easy process, non-painful, and fun! Highly recommend.
I absolutely love going to this location. The staff is friendly and knowledgeable and always willing to help give suggestions. They are also excellent at after care, especially when I have an issue with bumps. The only reason I didnt rate it five stars is because the jewelry is expensive. That itself isnt an issue, but the earrings I purchased and had put in less than a week ago already lost a stone, and for the price that shouldnt happen.
I have NEVER walked into a shop and felt so welcomed and with such positive vibes!! I felt so at ease and thats hard for me! They are very knowledgeable about their craft and it shows! If its my choice Ill never go anywhere else! Already putting a piercing fund together for all future hole punch appointments!
OMG! I got my navel piercing done today and all the staff were so nice! I had Amber as my piercer and she did so well, she made sure I was comfortable and talked me through the whole process, I didn’t even feel the needle go through! I didn’t feel anything until about 30 minutes later. I absolutely love this place and the fact that it’s women owned, I will be returning in June for my birthday!! 🤍Socials: trinidynsmith
Great and kind service for our baby girl getting both of her ears pierced. The ladies there were very nice and friendly with my older daughter as well. I definitely recommend you trying them out!
Lacie and Jess were amazing. Highly recommend any of the piercers. This is my third time coming here and have absolutely no regrets and will absolutely return.
They helped size up my gauges. They were fast and gentle and gave me good advice on my ear stretching journey. They have beautiful jewelry. Ive been coming here for over 15 years and they have always been great!
Laycie was amazing piercing my scared (originally) 5 year old daughter’s ears. Explained the process from start to finish to me and my daughter and answered all questions amazingly. Made the whole process so easy and fast. She didn’t even cry or notice when it happened. Perfect 5/7! Absolutely recommend!
These five stars are for Laycie! She repierced my nostril and it went super smooth. She gave me some cooling gel as well and I haven’t experienced any pain. She was also very knowledgeable about the healing process and overall super friendly!
Kimberly was excellent with my 8 year old son who decided that he was ready to get his ears pierced! After ear number one was done, and he freaked out, she remained calm and we were able to get the second ear pierced! Would definitely come back!
Brought my daughter here today to get an industrial piercing for her 13th birthday and let me just say that the staff were amazing! They treated us with so much respect and kindness! Definitely recommend ❤️
Laycie made sure I was comfortable. I ended up getting 3 piercings in one day and she even fixed my previous piercing (I pierced myself when I was a teenager) which was stuck in my nose and gave me a new nose ring that won’t get stuck! After 2 of the piercings, I needed a minute to calm down and she was so sweet & understanding about it and didn’t just rush me away when she was done. 5/5!
Awesome staff and all around friendly. our daughter was made to welcome and talked her through the process. Love them all. Thank you!
Ive been to this place a few times; I got my septum done, and today I got my angel bites done. The employees are so kind and considerate. They make you feel welcome while informing you of just how things work. Every time Ive gone, Ive had an amazing experience and great aftercare. Overall, I recommend this place. If your looking for some good looks and money to spend
Literally the best experience Ive ever had. The person assisting me with the replacement/install was incredible, I didnt feel a thing, and both people were so sweet and knowledgeable 11/10
If I could give negative stars I would my girlfriend paid $100 + for a nose piercing and within two weeks it got a whole bump and was bleeding a lot we called this place as they were the ones who installed the piercing just so we could get it taken out before it got really bad and they told us we would have to pay to have it taken out . How can you deny a returning customer care for a product and body modification your business did and just leave them with the problem unless they pay. I had to take her piercing out seeing as how we’re one hour away and refuse to drive that far and still have to pay because of something I feel like they should be more then willing to do for FREE ! This company has terrible ethic and I would advise you to go to any OTHER piercing shop then this one. Very terrible for business.
Kimberly was amazing! She helped solve my bump on my nose and provided clear, thorough instructions on how to take care of my piercings. Highly recommended and I will be coming back for more assistance.
My step daughter who’s 6 years old decided she wanted her ears pierced, her mother and I found this place because it was recommended in a Hampton Roads Mom’s group several times & we were not disappointed. The staff was patient, knowledgeable, and took the time to explain every step to our daughter. She was scared but it relieved so much anxiety being able to ask every question (sometimes the same one 4 different ways) and be met with compassion and information. Amber was our piercer and she said she works at the other location primarily but spoke highly of all her coworkers saying they all attempt to give the same level of empathy to every one of their clients. I’ll be coming here for my own piercings in the future and it’s the only place I’ll bring my other daughters to when they’re ready.
Awesome place !! My 5 year old daughter and i both got piercings there 6 months ago. They did such a good job! Today, we went back to do a jewelry change and they were great !! Definitely going back in the future.
I got my nose pierced in December and the experience there was amazing! Clean store, great personality, did a fantastic job, and everything is healing wonderfully. Great jewelry as well! Thank you so much Laycie!!! 🥳🥳🥳 I’ll be back for any other fun things I can think of as well as jewelry!
My daughter got her eyes pierced here. The ladies were nice. The studio was clean and it was a quick and painless process. We will come again for sure.
Laycie you were absolutely wonderful!! I came in to get my nostril done. I was so scared (literally shaking) but I was determined to see it through. Its going to look awesome I said to myself. Laycie greeted me warmly, listened to me stumble through my words, and didnt make me feel judged. She related with me. I felt so much relief from this. Many of us love piercings, but not all of us are fearless. We sure can be brave though. She was clear with me on options, pricing, etc. and got me all done in a jiff. I love my piercing! Thank you so much girl!!❤️
Took my granddaughters and daughter for ear piercings and nose piercings. The place is spotless and the staff is absolutely amazing. Customer service is not only top notch but the most personalable nicest experience ever! Highly recommend this studio! Thank you to the staff for all you did!!!!
Kimberly did a great job. My ear piercings were off and she took the time to get them even. She is great the whole crew was great! I will be back.
Excellent service was provided, laycie and Jess were very informative and helpful while making me comfortable for the quick smooth nose piercing.
Thank you so much to Laycie at Finders Keepers Piercing studio in Norfolk for providing a comfortable and reassuring experience while piercing my babys ears. Your professionalism and expertise helped ease any worries we had, and your guidance in choosing the right jewelry was invaluable. We truly appreciate your attention to detail and care for both our baby and us as parents. Highly recommended!
Jess was exceptional very friendly overall helpfulas well as the piercer Kim who did a great job & was able to give me options rather than “piercer preference” as I was told by Artisan Body Piercing no one in the area would pierce my ear & put a hoop inoverall great experience 100% recommend!
I give it five stars! The people were nice, the process was easy! First helix piercing on my birthday! I’m going to save up for my ring in 6 months -Maddie
Laycie & Maddie were great! We walked in with 4 girls to get their ears pierced for the first time! They were comforting and fast. Very clean atmosphere and we’ll be back
Got my daughter’s 2 lobe piercing and Maddie was an amazing support. She was very informative, detailed and walked us through the entire process. Maddie did an amazing job with the piercing itself. Janae was also the absolute sweetest. She was indeed warm and welcoming.
Kimberly has done 3 of my piercings now, and I would recommend her to anyone! She always does and amazing job! All the staff is always friendly and helpful!
My daughter got her ears pierced here and Amber did a phenomenal job! Jess was also there helping and we loved the experience ❤️
Love this place! Always have great experiences here. They’re super friendly, knowledgeable, and the customer service is amazing. Highly recommend them for all your piercing needs!
Absolutely a wonderful experience! The large selection of jewelry is by far the best that I have seen. Everyone was very nice and helpful. Will definitely come again when I’m in Norfolk👍🏾
Mrs Kimberly did our daughters industrial and she did a fabulous job. She was so professional, and easy going really helped my daughter get through it. The industrial is a difficult piercing to handle but so glad we had Kimberly. She’s such a sweet caring person. She has had two other piercings here (double helix) at Finders Keepers and loves them, definitely recommend this place and Kimberly and all their piercers are awesome!! Front desk worker is super friendly as well and really pretty. Liked her nose piercing. You won’t regret coming here!
Kimberly did great with my daughter! She was so nervous and Kimberly calmed her down and had a great experience!
The ladies here were very welcoming and helpful! They have great jewelry choice and even better customer service. Thank you so much ! ❤️ please come here !
Just took my 5yo little girl to get her Ears Pierced. They did an Exceptional job!!! They explained to Jazz & us each step they would do. They are Sweet,Knowledgeable & super Sanitary!!!! Highly-qualified!!! Thank you for making my daughter so happy!!!Highly recommend!!!
Amazing! They have done most of my piercing and i love them! Thank you for everything!
They were so kind and patient with us and Jess and Lacey were such a great help.
We initially visited another location for my daughters 14th birthday celebration, hoping to mark her coming of age with a belly piercing. However, they denied piercing her, citing concerns about her naval. Seeking a second opinion, we turned to Finders Keepers, and what a difference it made! Not only were they able to successfully pierce her, but their expertise, friendliness, and commitment to using legitimate products stood out. From now on, well be turning to Finders Keepers for all our piercing needs and jewelry purchases. Highly recommended!
Everyone here was very nice and made my friend and I feel very comfortable! The piercing process went well and the piercer was very attentive, will be coming back again!
I just took my 10 year old to get her ear pierced and they were AMAZING! I couldn’t brag about them more!, even I will be back to get my septum done!
Maddie and the whole staff were so great with my daughter. She enjoyed getting her ears pierced and loved the squish mellow that she got afterwards!
I had a great experience today! The Master Piercer Kim was amazing! I will definitely return for more piercings ♥️
I love this place been going here for about 8-9 years. This is the only place I get my piercings and I have 10 of them, I will never go to any other piercing place! Customer service is great from everyone I never had any problems other than once. In February of this year I got a horizontal labret and the piercer did it crooked and I called up there to tell her and I had to go back up there for her to see it. So she took it out and she think she gave me a free piercing to compensate for my troubles but it wasnt free because I had paid for the crooked piercing. I will still continue to go to them though things happen sometimes. They will always get my business!
The ladies there were so nice!! The shop was cute and clean and they were very professional
Seriously I will never go anywhere else for a piercing. I’m devout to Finders Keepers. Dak pierced my conch a few months ago, and my tragus this week. Both were painless and are healing well. The selection of jewelry is great and hypoallergenic. Staff knows what they’re doing & are very professional. I highly recommend and will be back soon!
I got 5 piercings today by the master piercer Kimberly and had an excellent experience! Will definitely be back!
The best place for kids piercing! Kimberly is so gentle with my daughter! And Jess was amazing!
Kimberly did such a great job with piercing my ears. I would highly recommend this place for any of your piercing needs.
Me and my mom came me here today. Jess was great! I’m so happy my mom brought me here because they were so sweet to me.
Both of my girls got their ears pierced here and they both did great ! Super friendly staff !
Amber did a great doing my 8 month olds piercings. 10/10 recommend for infant piercing
Had two wonderful experiences here, including getting my 4 year olds ears pierced. LOVE!
Such a great experience, they helped me pick out new jewelry to replace my starter set and put them in for me. Very friendly
Amazing experience!! Friendly staff, made my daughter feel safe and did such a great job!
On their website it states one price for a pair of titanium piercings. After the procedure they hit you with an exponentially larger price. 425$ for two ear piercings!?! They feel they can charge whatever they want. And it’s false advertisement and a scam. Don’t go here. There are much better shops with way better customer service.
I’ve been getting my piercings done here for years and the service quality and experience is always awesome. I got my ears pierced by Maddie (apologies to her if I misspelled!) and she was quick and efficient! Out of all my ear piercings I’ve ever had it was the least painful and I have pretty sensitive ears and usually experience a good amount of pain for my ear piercings. Definitely ask for her! Also, the complimentary candy and goodie bags can’t be beat. Thank you guys for all the piercings over the years! :)
Kimberly the goat. she really got me right on my piercing and the aftercare. jess also real cool and got a nice personality. great place to get your piercing.
Just wanted to give a huge shout out to Lacy today for piercing my facial dermal.. originally went in to just get a new nose ring and left out with a facial dermal that I’ve been wanting for years!!! The process was very quick and painless. Lacy and the front desk lady(so sorry did not catch her name) did an AWESOME job with being very professional and personable. Would definitely recommend this place to anyone. EXCELLENT customer service! Will definitely return in the future 😊
Jaime was super fast, caring, and professional. I called a lot of piercing places to get my friend done and no one agreed but them. They did great and it barely hurt!
An amazing experience!!!! I got my nostral pierced and barely felt a thing!
Lacy and Carrie were super friendly while helping me select new jewelry for my daith! Lacy put the new jewelry in for me and was very gentle.
Finders Keepers is the only place I go to for piercings, they are always so professional and friendly. Most of all they make getting piercings much less intimidating. I went in to get a daith piercings and I left with an amazing daith AND an awesome eyebrow piercing. I needed a little nudge andsome advice on placement and options and Jamie could not have been more helpful. She was so friendly and professional and really made the whole experience wonderful. I would highly recommend going here for any piercings!!
Jessica did piercings back in April and I’m extremely satisfied with the results! She made me feel very comfortable during the whole process. Usually people say the piercing I got takes up to year to heal but, mine were healed in less than 4 months using the Big Betty’s Piercing aftercare solution and antimicrobial soap healing instructions.
Lacey was amazing! We came in with a group of friends and she answered a million questions! We changed our minds and she never got annoyed at us. She pierced all our ears and was so kind and gentle. A+++
This place is great. Took our 9 year old daughter to get her ears pierced 12-19-23 the girl that pierced them was very knowledgeable very professional and explained every step on how they were going to do it. The piercing took less than 5 minutes. And our daughter was so happy. She had her ears pierced once already when she was 6 with the gun. Needless to say that experience was not pleasurable for her and they got infected, and we had to take them out. So we told her about how they can pierce them with a needle so we took her in and let her talk to them. And she went with it. No pain no swelling like there would be using the gun to pierce. I rate this place 5 stars.
Jess has been absolutely great! I will never go anywhere else. Their customer service was perfection! DONT go to Artisan!!!
Everyone was absolutely amazing !! Especially Kimberly she had a lot of wonderful info. And took her time. Thank you guys so much
Since I got out of the army in 2017, I have been to finders keepers to get body piercing several different times I will not allow any other shop or person to pierce me. Kim and her staff does great things and I recommend the shop to any and everybody that is in the Hampton Road area.
Professional and inexpensive, we came in for a nose piercing and the employees informed us of all information and walked us through the steps for aftercare
10/10 recommend finders keepers for your next piercing. Staff is always on extremely nice and knowledgeable!
Kimberly was completely awesome. She was very knowledgeable and helpful definitely coming back
Kimberly was very reassuring and took care of me it was fairly quick and easy I love the way it looks thank you guys so much
Great piercing shop, I’ve had several piercings done. Everyone is extremely nice knowledgeable, and friendly and I love the squishmellows with piercings.
Jess, Maddie and Kimberly were all really professional and nice and informative. GREAT EXPERIENCE as usual.
I went here yesterday as a spontaneous piercing for my first piercing ever. Amber was my piercer at the chesapeake location, and there was another girl yet i can’t quite remember her name:(. Anyways, they were absolutely amazing! So sweet!! After I was pierced, I was hit with instant dizziness and probably almost passed out, but the two girls stayed by my side the whole time and kept talking to me. They let me sit and even let me lay down when I felt worse. The girls even gave me a capri sun, water bottle, and a lollipop to help. It was one the greatest and nicest experiences i’ve ever had. I thank them so much. Thank you!!
5 star Maddie was amazing and really nice
Came in for a septum, which has been my first body piercing, and my partner got a lip. our body piercer was Laycie and they were amazing! walked us through the entire process and was just so nice! I will definitely be a repeat customer because of their stellar customer service!
My daughter (8) was super scared but they helped her through it. Super friendly! She loves the pink unicorn she got afterwards and love her earrings. My daughter said they did, a really good job. My daughter even drawn a picture for them and they hung it up right away. ❤️
Super awesome people. They had awesome personalities and wonderful jewelry for all kind of piercings.
Laycie was great with my seven-year-old getting her ears pierced for the first time. Highly recommend!!
Took my 8 year old twins here for their first piercings. Kimberly and Madi were absolutely amazing with them. Super patient and made the process so easy. I even got my nose pierced and it’s was quick.
Found them online looking for someplace to get my Medusa piercing. They had great reviews, and a LOT of pretty jewelry options. Walked in without an appointment no problem. Carri did an awesome job with my piercing, and Laycie was the sweetest person on the planet with helping me decide on my jewelry. I have no complaints, and plan to be back again soon!
Kimberly was amazing and made my piercing experience great! Thank you!
Been coming here since I was 18, I’d never go anywhere else!🔥 Top Tier customer service🔥 Wide variety of jewelry to select from🔥 Super knowledgeableMy last experience was with Laycie and she exceeded my expectations from my last visit!! She was thorough and VERY clean. If you’re looking for experienced and knowledgeable pierces, Finders Keepers will get you right!!!
Jes and Laycie were super cool and inviting!!
They did a great job doing our toddler’s ear piercings. Love this place!
These ladies were so sweet and accommodating, I’d recommend finder’s keepers for all your piercing and jewelry needs✨
Great experience for my baby girl! Thank you Jess, Kimberly and Maddie we appreciate you all!! 🫶🏾
My favorite place to go! will always choose to go here! kimberly was AMAZING
I highly recommend finders keeper! They did so good and were amazing with my little girl.
The staff working was wonderful, helpful and knowledgeable. My 12 year old daughter had two previous ear piercings that failed. They fixed the issue and pierced correctly. Were very pleased with the professionalism and experience. The business is extremely clean with a calming atmosphere.
We took my 9 year old son in to get his ear lobes pierced. Service was phenomenal and they were so polite and talked him through the entire process. I even got a nose ring while I was there because we liked the shop so much.
Loved my latest piercing experience. The shop was super clean and well laid out. LAYCIE WAS AMAZING!! I walked in for a daith piercing just as at least 4 others came in needing help and she was able to get everyone taken care of with ease.I was nervous (as always) and she was super engaging and friendly and calmed me during the experience.I was recommended to this shop from a friend and Ive already passed the good news on to my sister.
Got a vertical labret and was horrified but it was done super quick by laycie and it was perfect ❤️
Jamie is badass!! My mom and sister were there with me and we all love Jamie!! Finders Keepers is a great shop with an amazing vibe!
Ms. Kimberly Is the best! Her and her team go above and beyond for their clients and are very knowledgeable at what they do. I never have an Issue every time I come to get a new piercing. This should be the only piercing shop you go to get pierced!! The best piercing shop In the Hampton Roads area!!!
Maddie and Queen Kimberly were awesome! Kimberly is the master piercer and it shows!! Maddie is coming up under the best. And Savannah was very knowledgeable and friendly during check out. I will always come to this finders keepers location as long as I’m in this area. 5 stars ! ⭐️⭐️⭐️⭐️⭐️
Very nice and clean place . Had my septum pierced and Kimberly was amazing.
I got my rook pierced and got to meet Savannah and Lacey. They were both AMAZING. Customer service is great they made me so comfortable I’m definitely coming back to get another piercing before the summer is out. I cannot even express how great my experience was they are the sweetest!
Had a wonderful experience getting my inverted labret re-pierced here. That staff was all super friendly and enthusiastic. My piercer, Kimberly, was very friendly and quick with the piercings, and offered suggestions for my current piercings to help everything stay cohesive.Super excited to come back in the future!
Drove all the way from DC after friends told us about this place and they were right!! Amazing service and explains everything properly
My daughter (8) had her ears pierced a few weeks ago and it was a great experience! Jamie was wonderful and explained the process so well. She was also very funny and told my daughter jokes to make her laugh so she wouldn’t be so tense. I particularly appreciated the time she spent ensuring correct earring placement.Jamie performed the piercing quickly and precisely and there were no tears at all!We live on the Peninsula and it was worth the drive.I highly recommend Finder’s Keepers!
I went today and had the Daith jewelry replaced and got the right side Tragus done as well. Chantel was wonderful, explaining everything as we went along. She was super professional, patient and kind!!! I will get the left side done once the right side is healed.
I just got my nipples pierced today by laycie and she was so AWESOME!!!!! She was making me feel so comfortable and laugh during the process, was extremely helpful with guiding me through the aftercare, and super nice. I definitely will be back, 10 out of 10 DEFINITELY RECOMMEND!!!! Thank you LAYCIE
Made an appointment online and showed up! The lady at the front desk (sorry I didn’t ask for name) was my bestie and she didn’t even know it. Professional service and quality products! They were friendly and it made my 15 year old comfortable! Thank you all again. Will be back soon
Zarie got her piercing. Kimberly and Jess were awesome!
I’ve visited twice in the last two weeks because I was having surgery and needed my jewelry changed out.. both times Leigh & Jamie were there and over the last 20 years of coming to finders keepers they are the BEST staff I have been in contact with & I say that with full confidence. Both were educational, professional, made me feel welcome and comfortable and even talked me into my next piercing 😃 see you soon girls! Keep up the good work. Kind of a breath of fresh air coming to a place where the employees aren’t complaining!
Excellent service and Kimberly the Master Piercer is so wonderful and the jewelry options are outstanding!
I took my 11 year old in for her second set of earrings and the ladies there were so great with her. They were patient and caring. We will choose Finders Keepers any time me or my daughters want a piercing.
This is the second time we’ve been here for kids piercings and I highly recommend it!
Kimberly did a very awesome job with piercing my girls!!! (Septum & Nipples)
This shop was very clean and the staff were amazing. I got my helix done and after the fact, I nearly fainted twice and they were incredibly helpful. 10/10. When Im ready to get more piercings done I will 100% be back.
Just had my daughter’s belly button and earlobes done!!! The care and personable experience was great!!!!
Lacy and Savannah were so welcoming and informative. I was nervous to get my helix pierced but they made me feel very comfortable. Lacy did an amazing with my piercing! I will definitely be back! Thank you so much!
We went for my 5 y/os first ear piercing. Laycie made it such a simple and great experience. The piercings were done quickly and she made my daughter feel comfortable with the process the entire time. Highly recommended for great, untraumatic ear piercing!
Front store staff was polite, knowledgeable, and funny. The banter between the woman up front with the child of the Master Piercer, Kimberly, was amusing. As I sat in the chair behind the front desk where everyone is pierced, I noticed and was impressed how clean and tidy everything was. When we finally got to my piercing, Kimberly, made a recommendation for larger size jewelery to fit my face. I felt like I was really being taken care of. The actual piercing process was quick and smooth. It pinched and made my eyes water but it was mostly painless. I cant even feel the ring or the piercing. Afterwards, I was given instructions and a document about piercing aftercare but on the way home, I decided to go back and give them more business by buying their aftercare kit. Around $110 with tip for everything. Give Finders Keepers your business I wholeheartedly recommend them!
I was looking for the best place to get my little girl ears pierced and with no doubt I found that place. Jamie was so sweet she explained everything to me from how she was going to do the procedure until how to take care of my baby piercings. The after care products are a must have super good for healing. Love the service, loved the staff the place was super clean and she used everything sterile and new. Without hesitation I will recommend this place 100% once again Jamie thanks for your humble heart and patience ❤️ This is a very happy mama review.
I came in on mothers day and received a free necklace with my piercing. This was literally so sweet. Amber was very thorough when discussing the process and cleaning procedures. The environment was inviting as well as clean and professional. Everyone was very helpful and kind. Definitely recommend.
They were wonderful and very informative and their customer service was outstanding
Everyone was super nice and informative. I got a tongue piercing and it was quick and painless!
People were very helpful, nice, and easy to talk to. I love it, it fits my vibe perfectly.
Crooked scoop by I think her name is Kimberly. She wasn’t very informative about aftercare of the piercing. I would not recommend going here they are obviously just in it for the money and don’t know what the heck they are doing!
I went here today to get my 4year olds ears done and they exceeded my expectations! Handled her so so well! Made her as comfortable as possible and her piercer Amber, walked her threw the whole thing making her as comfortable as possible! No matter how long it took everyone was so patient Definitely an amazing experience
Excellent service with Kimberly. So helpful and nice. Very clean store as well.
This is by far the best location for piercings in the Hampton roads area! Excellent customer service as well as a very clean environment, and knowledgeable staff. I would feel comfortable having any work done here again and would highly recommend this location to anyone looking to have piercings done. Huge shout out to Jamie for excellent service. She went above and beyond to make sure I was comfortable and fully informed!
I’ve been to finders keepers several times in the last decade or so. Only place I trust to do my piercings.Today I had Kimberly, she did a mid helix for me and changed out my daith. I had the same service I’ve always had, a positive experience and the staff are friendly as always.
They helped my with a piercing that I had got some where else, that was infected and wouldn’t heal (It was over a year). They helped me with the infection and replaced the nose ring with a titanium nose ring. My nose healed within an week and no nose bump.Got my septum pierced by them and I had no problems with healing.
Amber did a great job!!! She explained everything very clearly and took her time with my daith piercing. She was incredibly attentive and made sure to get just the right fit for my tiny ears. 😁 Definitely keeping them as my ultimate piercing place!!!
Experience was amazing. Great with kids!
I got my nose( nostril)pierced for the first time. The ladies were so friendly and they answered all the questions that I had in regards to the piercing. Thank you so much for making a nervous situation very calm and relaxing.
Kim is always amazing and my family and I keep coming back!
So at my mid age of 41 I finally got what I been wanting for a few years now, Nose piercing! Don’t get me wrong I have pierced my naval when I was like 17 and my eyebrows but, I was younger so I wasn’t sure what to expect now. Well let me start off by saying I already had been researching a place to go for over 3 years and knew that though reviews that Finders Keepers is where I would go. So the ambiance is pleasant, customer service from Larissa and Laycie was awesome also. They both helped me pick out a small titanium ring that was anodized to match closer to my skin tone and laid flat against my nostril. I came with my boyfriend and he was also allowed to sit near me for support. Laycie gave me a squishy bear to hug lol because trust a tear will drop lol. The process was fast and quick. No complaints. Get the recommended aftercare products because I have had no pain , nothing! I love it.
We took our daughter here to get her ears pierced. Jamie did an awesome job keeping her feeling comfortable and safe. We had a not so great experience and another piercing location and Finders Keepers was a complete 180 experience from that one. We are very grateful for their kindness and caring customer service!
Kimberly was phenomenal! Amazing customer service
We had a phenomenal experience getting my 9 year old daughter’s ears pierced here! Jamie did a fantastic job calming and interacting with her while piercing quickly and cleanly! Brie at the front was so helpful and friendly.
Great experience for my daughters!
Love my new piercing !! Super nice and a comfortable environment ❤️
Jamie was amazing. Got my 8 month old’s ears pierced and she was so patient. The girls at the counter were so sweet and great at explaining everything. Will definitely recommend to anyone looking for somewhere to go for their little ones piercings.
Wonderful service! Quick, fast, and delicate! I love them ! 5 stars!
Very nice, and knowledgeable staff. The building is very clean and the vibes are great
Ive been 3 times and always felt comfortable. I got my tragus redone last night and it went smoothly the ladies were supper sweet ans understanding. I cant remember their names but the were amazing. The very first time I went I got my belly button done and the guys were great very understanding as well but thats be over a year ago Still highly recommend them for any body mods
Lacy is the best 💘 she was welcoming, professional, and great at her job.
I’m not one for writing reviews but this place is too good to pass up. The place is clean and very inviting and the staff was absolutely amazing. There is also quite a selection of jewelry to choose from as well. Had the pleasure of Jamie as my piercer and she went the extra mile to ensure my girls were comfortable and at ease during their piercings. I’ll be coming here from now on for all my piercing desires. Highly recommend….I promise you won’t be disappointed!
Super cute shop with a great assortment of quality jewelry. My piercing professional Jamie was extremely knowledgeable, patient, and kind (funny too). She answered questions and addressed all of my concerns which made my experience fun & stress free. Briana was also a lot of help during this visit. Highly recommend!
I had an absolute amazing experience with all the staff! My daughter got her ears pierced, they made her feel so comfortable and relaxed. All the ladies helped keep her entertained while I got my Medusa done.They even took on the role of nurse when I decided to almost pass out 🤣 By far the most amazing experience. Highly recommend them!
The place was adorable to walk in to and they do walk ins which makes the business even better. Usually you have to book an appointment but they are definitely a top 3 choice when it comes to professional. I don’t know her name but she was the only one in there and she was so good at her work. I would definitely come back and ask for her to do my cartilage. She made me feel comfortable and was amazing today. 12/10
I’ve had several piercings and my go to has been Finders Keepers for the last 3 years! Both locations are always clean and have knowledgeable staff that are friendly and professional. Today I visited the Norfolk location (btw love the new location, very spacious). Lee was nice and helpful, she helped me pick out new dermal jewelry. Jamie is the best. Very careful and patient. She went above and beyond, she cautiously took out 2 piercings that I got overseas and she made sure my 2 jewelry changes were tight and painless.
I came in with a problematic nostril piercing, and Jamie and Lee took such great care of me. Jamie took me to the back, which is super clean, and figured out that the issue was likely a prematurely placed hoop rather than an infection. She gently removed the hoop, replaced it with a stud, and it almost immediately felt better. Definitely go here if you want to be pierced and cared for by professionals who genuinely care about their customers in a very clean environment.
Fantastic. I took my daughter to Finders Keepers in Norfolk for an old school labret, Kimberly was the piercer. SHE LOVES IT! Thank you for keeping my daughter happy.
Got my navel pierced! Super easy process and lots of jewelry to choose from!!!
I have gotten multiple peircings changed, a new ear peircing, and my smiley! Great experience. Will continue going here! Today, Laycie did my smiley so quickly and it’s so cute!** After a conversation with one of the owners, I was very disappointed to be talked down to and acted like it was inconvenient to have a conversation with her after months of being told they would call me. Seemed very unprofessional and if it wasn’t for the sake of previously getting pierced there and needing the healing checked, I wouldn’t be going back. Very disappointing when I really enjoy supporting “local business”. Would give less stars honestly, but don’t want to fault the WHOLE company for one owner’s blatant disrespect.
I’ve been here to get numerous piercings in the past and it’s been a decent experience every time. Everything from start to finish this time was awesome ! Lee greeted me immediately and was very polite and professional. And Jamie was also an angel. She was nice, also very professional & was very direct and informative when it came to aftercare for my piercing & also made me feel comfortable throughout the whole process. Awesome job to the both of them . I will be back soon for my other nostril piercing soon and can’t wait to have Jamie pierce me again ! Thanks again guys ! ❤️
I went in to get my snake eyes pierced. I originally got it done last year but apparently it was done incorrectly so I had to take it out. Jamie was very knowledgeable, professional & fast. I also purchased 2 new nose rings that she changed out for me. The shop was super clean which is a plus! There were other customers coming in but I still don’t feel she rushed. Everyone was attended to one way or the other. Definitely recommend.
My sister and I came in together to get piercings. The ladies were nice enough, but to me there was a clear difference. They took more care in explaining things to my sister than to me. Luckily enough I paid attention to what was being told to her and have had piercings done before. Otherwise, I would have had no idea what was going on.My most major complaint is the cost. Never in my entire experience have I ever paid over $70 for one piercing. Definitely, not over $70 for a basic nostril piercing.Cute space, nice enough people, but for the cost they do not ever have to worry about me coming back.
Kimberly & staff were all so very pleasant and helpful.Give yourself extra time to make a decision because they have so many beautiful pieces of jewelry. I’ve been to this location 2 times. They have a text messages every week with free giveaways and other promotional deals. Store is welcoming, cozy and warm. Love this place!
My experience was great. Service was awesome. It had been years since my last piercing. My daughter and two son got a piercing and our technician was awesome. She talked me thru and made me feel comfortable and made me laugh. I will always go there for my piercing. She cared for our piercing afterwards and explained to us how to care for them. Thank u so much for our experience as a family
Fabulous! I cannot say enough good things about this place! Laycie did the most amazing job piercing my 9 year old daughter’s ears. She explained everything beforehand and the earrings were in before we knew it! We were both pleasantly surprised by how fast it happened and my daughter she only felt a little pinch. Both Laycie and Larissa made the whole process so enjoyable! We Highly recommend Finder’s Keepers for any piercing, but especially for children.
Wonderful facility and would definitely recommned them to anyone. I brought my 9 yr old here to get her ears pierced...and got mine done as well. Jessie did both of our ears and was very professional and friendly! We are both happy with our experience here and glad we choose it.
The workers were so helpful and sweet i love that for me and all customers 😭🥺
My husband and I had a great experience here. We went in to get a couple piercings and the people working were very friendly. Our piercer, Jamie, was amazing. Highly recommend coming here! I know we will definitely be going back :)
Just wanna say that Mrs. Kim is awesome. Went in for my 3rd nose piercing and she nailed it right on the head. I’ve gotten all 7 of my facial piercing here(2 anti eyebrows 1 Labre, 1 septum both nostrils and my bottom lip) as well as my ears gaged up sever sizes from this place and I’m never disappointed. I will never go anywhere else. The Atmosphere is great the employees are very knowledgeable about all their products. Just wanna say thank you again.if you are Looking to get pierced? Definitely go check out their new shop. You won’t be disappointed
This place is the best EVER! I came in with a bad piercing job and left feeling more secure about my piercing. The staff was amazing and I loved the positive and supportive energy. This will now be my piercing place!
Came here for 2 ear piercings and a nostril piercing on the opposite side of the one I already had. The owner took about 10-15 minutes to make sure everything lined up after me confirming I wanted my nostril piercing to match the other side. After the owner pierced my nose, she told me I had a “thick nose” and that she didn’t expect it to be that hard to pierce through. After leaving the shop, I realized that the piercings on my nose were uneven. After calling, they said my only option was to get it pierced again which I am now uncomfortable with. $70 down the drain.
Such a wonderful experience. Came in last night for my first ever piercing and Jamie was the absolute best. So friendly and calming and made the process super easy. 10/10 and I absolutely love my piercing!
This place was great! My sisters got their bellies pierced and I got my ears pierced (all done by jamie, whos great!).It was quick and easy. Plus, instead of painting the jewelry they use electricity to change the color! As well as using needles instead of unsanitary piercing guns! Aftercare supplies were great and the prices werent bad either. 5 stars!
This place is clean! The staff is excellent and very knowledgeable. I have had a few piercings done here, and every time, I have had an awesome experience. They will even change out your piercing if you cant.
Jordan was amazing to work with. Piercings were done quick & very professionally. Couldnt be happier! Jordan is also very down to earth & he explains the process very well. Tyler was also extremely helpful and patient in answering all of my questions regarding piercing and jewelry. Everyone here is friendly & happy to help you.I HIGHLY recommend this shop to anyone looking to get some piercings done. I promise you will not be disappointed!
Love this place. I come here for all of my and my families piercings
The Jamie and Bre was amazing! There customer service was impeccable Bre was very helpful and Jamies was gentle and fast.she explained everything she was doing and made me feel very comfortable! I will definitely recommend them to anyone looking to get a piercing.
Amazing service Laycie Carry and Savannah were very fun and answered all of my questions. They were super patient with me. Definitely the best experience I’ve had from any shop I’ve been to I will definitely be coming back and recommending you guys to everyone!!!
I came in to get my ancient ear piercings reinstalled after an MRI. Kimberly showed me all of the new options available, took the time to make sure each piece of jewelry was perfect, and set me up for lots of new fun styles going forward. She was kind, professional, expertly knowledgeable, and efficient.
Maddie is the best stabber!! We had a great experience today, super fast service and very kind!!!
This place is fantastic! I highly recommend it. I took my four year old here today to get her ears pierced. We are from out of state and are vacationing. I read several shop reviews of local parlors and felt most comfortable with this one. We made an appointment online. We were very nervous before going in, but everything went smooth. The shop is clean and welcoming. The receptionist was super friendly and outgoing so we immediately felt comfortable. We were signed in quickly. Jordan was our piercer. He was very pleasant, calm, and patient with us. The visit was quick, but thorough. We were also able to get my sisters nose pierced without an appointment which again it was a smooth process. We are very pleased with the service we received and will be returning in the future!!
Did a really good job. Very professional.
Took my mom to get a nose ring. The atmosphere and service was excellent from the moment l entered the door. Jamie is the best at making you feel like youre in good hands.I know l will return and who knows, l may even consider getting a piercing too.
Laycie pierced my 8 month old daughters ears and was amazing! She walked me through the whole process and showed me how to hold my daughter. She was so sweet and even made my little girl smile and laugh. Definitely recommend going here to get your childs ears done.
Lacey is amazing! So proffessional and informative. My daughter got 3 ear piercings and an exchange of jewelry additionally for two sites for her 14th birthday. She made it so fun and I feel like we were in great hands. Great site. I appreciate the great experience for a great occassion. It means a lot
Jamie was very attentive and explained what I was feeling. She took time out of her extremely busy afternoon to make sure I was comfortable and happy with my new piercing. Definitely recommend!
Kimberly and Laycie are quite literally so sweet, patient, KNOWLEDGEABLE, and professional! All their jewelry is top tier with so many options to choose from. Can’t imagine going anywhere else for piercing needs honestly! Thank you guys so much
So I got my septum originally pierced in Louisiana and I took it out after 8 months and it closed up within a day so I went to get it tapered and come to find out the Louisiana shop didnt even pierce it in the right spot so no wonder why it was extremely painful and I bled everywhere. I went to Finders Keepers and Laycie took great care of me she pierced it again but in the correct spot and it wasn’t painful at all! I’ll definitely be back for more piercings!
Had exactly what I needed for my cheek piercings. They even sell 14k gold piercings. Experience was awesome!
Maddy tapered my septum and she was very gentle and made me comfortable. Carri was so sweet greeting me when I came in and showed me all the jewelry options for the piercing I was getting
First, new location looks great! Ive been a client of FK for over a decade.. came in to get my septum jewelry replaced as I was having some discomfort with the piece I got somewhere else. Jamie took my jewelry out and let me know I was close to having a major infection had I waited longer. Got new jewelry picked out and put in, she got the area cleaned up well and gave me aftercare directions! Thank you again! ❤️
I had my nose pierced in July. I was really nervous but the staff talked to me and I relaxed so I could get pierced. I recently had to have a MRI done recently and they had plastic pieces to use until I finished the scan. Awesome. I didnt want to have issue since the piercing was so new. The staff is friendly, courteous and professional. I would recommend them to anyone looking for piercing. Thank you so much for all you do.
Went to im just saiyan in Chesapeake and got my septum done. Wasn’t healing well even after meticulous care. Wasn’t the reason I came in here. I wanted to buy a new ring.Laycie took one look at my piecing and could tell there was something wrong with it. She pulled me into the back and took a closer look. Turned out my piercing was way lower than it should’ve been and was crooked.Granted my nose is crooked via multiple breaks in a boxing career, but I had no idea because I didn’t know much about septum piercings that it was that bad.But after Laycie pointed it out she was absolutely right.She redid the piercing in the correct spot, which hurt 1/8 as much as when I’m just saiyan did, barely any pain at all, all for just the price of the clicker I bought from them.I’m just so happy to have had that experience. I always kinda thought in the back of my mind that my piercing was kind of messed up. But now I don’t have that.Laycie also got me completely educated on the septum piercing, as well as other piercings.I have a litany of other piercings I want done in the future, and this is the ONLY place I will be going to.I’m just saiyan was cheaper, I will admit that. The quality, though, just wasn’t there. I fully recommend spending the extra $20 or whatever to get it done correctly. Save yourself pain and other issues just by doing that.Thank you Laycie! And thank you finders keepers, for helping me out!
I was visiting Virginia in October 2022 and was having an issue with a recent piercing, which I got in my home state of NJ. I called the store closest to my hotel in Chesapeake.I had previously gotten a few piercings done in that store over the years but the person who did my previous piercings was no longer working there and I needed help!I spoke with Jamie and explained my problem. She was understanding & considerate of my problem and asked me when I could come in so she could take a look at it and see if she could help. I jumped in my car and headed right over. After checking it out, she asked how long had I been having the issue. I told her since the piercing had been done. One side was healing great but the left side was still very tender and painful and felt like the area was becoming hard.She measured the distance of both piercings and the area of the piercings. As she worked in me, she explained what she saw and what she was doing, showing me the depth & length between the two.Once done she explained that the NJ piercer had pierced me unevenly and had gone too far in on my left side. She had also pierced me with the wrong size rings, gauge & diameter. No wonder I was in so much pain!!She then suggested that I should let the left side close up and have it pierced again once I was ready.Jamie showed me her inventory for the proper gauge and put the right sized ring in on my right side, giving me the old rings with the matching one I was wearing. I told her that when it was closed I would return to have her do the piercing correctly. Fast forward to Wed. 1/18/23. I returned to Virginia and called the shop. I was informed that Jamie was working at the Norfolk shop so I called that store and reminded her of who I was. She remembered me and told me I could come in that afternoon. It’s been 3 days since the piercing. I didn’t have issues the day I got it and it is healing up very nicely! I will gladly travel the 9 hours to Virginia and I WILL NOT go to anyone else for my future work. Jamie is knowledgeable, informative and has GREAT customer service skills! She is definitely an asset to Finders Keepers!
3rd times the charm love the service and very informative
Jamie was amazing with my 6 year old daughter 10/10 recommend
Had a great walk in experience with Jamie and lee. They were so kind and professional. Jamie even offered to change my other nose ring for me. Lee helped me in the decision on my nose ring and Jamie made the process comfortable. Would definitely recommend!