Banter by Piercing Pagoda

Richard at the Banter inside of Orange Park Mall was amazing. I took my 10 month old to get her ears pierced and he was very thorough with explaining everything from the piercing process, how to use the cleaning solution, went over various earring options and explained why certain earrings were a better choice than a few others I was looking at. Even though it was close to his clock out time to go home; he could have easily rushed through everything and told me to just read the documents in my bag but he didn’t. Customer service like this is refreshing. We need more people like Richard who show that they care about your experience and makes sure that you walk away with a product that you are satisfied with. My daughter did not make the piercing easy on him 😂 but he was extremely patient and kind. I would highly recommend anyone looking for quality customers service and a pleasant piercing experinece, go to the Banter by Piercing Pagoda in the Orange Park mall next to the food court. You will not be sorry. @Banter I really hope someone sees this and gives Richard the recognition that he deserves.

Richard was awesome! Helped me and my kids pick out gifts for them and family. Pierced my teenage daughters ears, she was very comfortable and happy with the experience. Will return and highly recommend!

Richard helped me out and gave me a great deal I could not refuse....He is a real salesman....Made my shopping experience a good one.

Natasha remembered me from previous purchases. She helped me find attractive pieces for my twins birthday gifts. She was very knowledgeable about the products and her customer service was impeccable.Banter jewelry has been a family favorite for almost 2 decades even before the name change. The replacement guarantee is one of the reasons we keep coming.The store area was clean, organized and well displayed. The prices are reasonable and the variety is perfect for the simple yet elegant wear we prefer. Thank you for making shopping a pleasure.Ms. Carrie CeCe Cox ❤️

Natasha was very helpful, knowledgeable, and friendly. She ensured my daughters were well informed and was maticulous about the hole placement. We highly recommended her and enjoyed the experience.

Richard and Mak did amazing. They worked with my 4 year old patiently.

Richard was extremely thorough on the care directions, very nice calm and made it a great experience overall

Richard was very attentive. He took the time to help me find the perfect piece. 10/10 will definitely come back again.

Natasha did a wonderful job piercing my daughters cartilage. She was so friendly and kept her calm and the process was painless for her. Highly recommend!

Richard was great! We got our toddlers ears done and he helped her through the process and was so sweet.

Natasha was very professional. I brought my daughter in to get my daughter’s ears pierced, She explained everything clear to me. I always have a pleasant experience when I visit this location.

Richard is awesome! He did my piercings perfectly, highly recommend this location and having him be your go to person!Also great selection of jewelry for kids and adults.

Richard was wonderful. Helped me when I didn’t know exactly what I wanted. He was excellent!

Natasha did a great job. She helped my son remain calm and she did the piercing quick and fast.

Richard was so pleasant and patient when piercing my infant babies ears. He was so informative on post ear care and was overall a great experience. He even told me what banter means. 10/10

Natasha was amazing. She was so patient with us and made sure we were as happy as we could be before we left. She made recommendations, she helped us try on the jewelry, and she explained all the different payment options. If you need help figuring anything out, Natasha is your girl!

The assistant manager there I can’t remember her name but she is fantastic she helped me find all the perfect jewelry for my mother’s birthday coming up. She is a fantastic employee!

Richard was very professional, kind and insightful about the products. Great experience. He was helping someone but still took the time to acknowledge me. I do recommend.

Richard was very thorough and did a great job piercing my babys ears. Also the Mak was also very informative about piercing for babies

Took my 15 year old son to get his ears pierced. Richard was fantastic! Piercing was quick and easy.

Marissa was gracious to my daughter and made sure she got her second piercing in just the right spot. Very kind, professional and knowledgeable.

Marissa was very helpful. She went above and beyond in my opinion. This is a great location with superior customer service!! Thank you

Mrs latacia, the store manager is amazing. she pierced my daughters cartilage, she was very quick and efficient. My daughter didnt even Flench.

Natasha was so professional and sweet. Celebrated my daughter’s 10 year old birthday with her first piercing.

Natasha was great with piercing my teenage daughters ears. I highly recommend her. She had to fix what was pierced before.

Richard is amazing. Great seller and I enjoyed my experience. 10/10

Very clean and sanitary, explains everything you need to do after getting pierced well and just a overall good experience no complaints.

I liked Marissa she was gentle with my daughter while piercing her ears and explained to us aftercare and told us step by step when she was piercing my daughters ears great experience will use her again in the near future

Great, great, great experience! Manager very informative and caring for my 14 yr olds first piercing.

Natasha was helpful, patient & kind! Mama was nervous & she helped ease my nerves 😊

Great experience, Richard was very sweet and took his time to ensure my piercing went as I expected!

Mak did an Awesome job piercing our babies ears! Definitely recommend her!

Richard was very professional and put my daughter at ease. He did a great job!

Richard pierced my 10 month old daughter, he was super informative and patient and did a great job

Fast, very helpful and made my daughter feel safe and comfortable.

Richard was very patient, good instructions, and he need a raise🔥

Natasha was friendly and explained everything. Made my niece’s first piercing easy. Zero complaints.

Amazing service by Richard! Only reason id return !

Marissa Mack is great. She walked my daughter through her nervousness and took her time to make sure they were even. Great customer service and just a genuine soul. Thanks again Marissa.

Stopped by as a “walk in” and was assisted immediately by Marissa. She was perfect for my 11mth old she was informative and attentive I would recommend her to anyone. Very happy

Rich and Mac where awesome. Lots of experience and lots of good information and details.

Natasha was absolutely amazing and so patient with my grandbaby. She explained everything and I highly recommend anyone here! Thank you so much for being so kind!!

Received 6 ear piercings today. Marissa (I think that’s her name) was very professional and made my experience a quick and painless one. I love my stack and definitely recommend!

Got my daughter ears pierced by Richard he was very professional, informative & helpful!

Richard did a great job with my daughters first piercing.

Made the process easy and simple and her piercing skills are 11/10

Ms. Natasha did amazing with our daughter. She made Norah very calm and comfortable for her first ear piercing. We had a great experience and would 10 out of 10 recommend going to Banters!

Richard was amazing. He did my 9 month olds ears and was so parent and thorough and extremely nice!

Natasha our did herself highly recommend. Will be a retuning customer

Natasha was amazing! She is very patient and professional!

Richard was great, very informative and helpful.

Marissa was by herself and worked wonders. She was helpful, speedy, persistent and knowledgeable..lovely person. Great customer service. Saturday 12/9/23 @ 12:18

Richard is a wonderful customer service young man and his supervisor is a wonderful supervisor I will tell everybody to come here to this shop jewelry shop and they all need a raise

Richard was great for me and my son.

Natasha was great piercing all 3 of us! Thank you!

Richard did an excellent job during and after the process

Richard was very patient even though the baby was being crazy 😅

Richard At the Orange Park Mall Banter was great with my daughter and his salesmanship.

Big shout out to Natasha!! She was very helpful, informative and SUPER friendly.

The best they worked with my baby and the patience on my five year old they had with her was amazing thanks again

Marissa was very helpful and informative with the whole process. She made my daughter feel very comfortable.

Everyone was knowledgeable and super nice ! Thank you for a great experience for my daughter and me.

Richard was awesome we appreciate it so much thanks

Johnier was amazing. He took his time making sure my 3 month old daughters ears were pierced symmetrically. He was super knowledgeable.

Marissa M. did an amazing job. She took her time and was very informative. Thank you so much

Richard was cool he pierced my ears

Natasha was very patient and helpful. She took her time to help my entire family. She was absolutely amazing.

Good experience. Richard was great !!

Richard was great. did my son’s piercings and made him feel so comfortable.

Wonderful service, young man was very polite and gentle with piercing! Loved it

Richard was very knowledgeable and very friendly

Theyre awesome. Weve come here for my daughters last 3 piercings and Jhonier is great.

I got my daughters ears pierced here and the service was quick and she was very comfortable during the process.

Marissa did a superb job piercing my daughter’s ears—thank you!!!

PLEASE CHECK YOUR EMPLOYEES! This deep voiced manly woman is so disrespectful. I bring back 2 necklaces, one of which was just purchased in March, because they popped. Both of which have WARRANTY! You want to argue & say they’re not what was sold to me as though I’m trying to scam! With not only EVERY RECEIPT of purchase as well as warranty agreements in hand. The attitude was very unnecessary. However the other stores screwed up with the sales process is not my problem. This will surely be my last time buying jewelry with this company smh. It’s nurses week & Mother’s Day is coming up lol you fumbled a potential additional sale being nasty.

Natasha was superrr patient on doing our kids . Awesome positive attitude and care . Thank you so much .

Jhonier Vega was an AMAZING help! Great customer service!! 100/10 DEFINITELY WILL BE BACK

Natasha did a fanatic on my nieces first ear piercing. She took her time, and did a great job We are very pleased.

Richard was very kind with my daughter that was nervous for her first piercing, great guy, great company and great prices.

Mr RICHARD did a great job keeping my daughter calm even though it was her second piece.

Richard was great as a salesman.

We had a blast!!! Very professional and fun!!!

Marissa did an amazing job piercing my daughters ears. She was scared and Marissa was patient and kind 🥰

Natasha was awesome with our 2 year old! Baby girl didn’t even cry!❤️

Natasha is wonderful! Did an amazing job piercing my daughters ears! Highly recommended.

Natasha did a wonderful job with both myself (snakebite) and daughters (2nd lobes)piercing. Highly recommend!!!

Marissa was patient and very nice. Would definitely visit again!

Richard did such a great job with my 6 month so patient and kind highly recommend for piercings 😊

Richard was extremely professional and patient with my daughter’s piercing experience.

The associates were awesome and very helpful! Will definitely get my Cartlidge pierced again! Will be back for any jewelry that I would need!! 😊

Richard did a great job

Natasha made the process of my daughters first ear piercing easy and comfortable. Thank you!

Natasha was very nice and very quick with the piercing. Great experience overall.

Ms. Morisa was very nice and did an excellent job. It wasn’t very painful at all and it was quick

Richard was excellent. Friendly and great customer service .

Natasha was amazing and Knowledgeable. The experience with her was something rare these days

Had my ears pierced by Richard, he was very professional and delicate. I hardly felt it.

I have always been a regular customer at piercing pagoda because they carry a nice assortment of pierced earrings. I dont like anything gaudy or flashy. You can always find plain, elegant and classy earring styles. Great place to find affordable jewelry. Staff is always helpful.

It wasn’t that bad, dude named richard pierced my ears he was cool and made the process easier.

Great service. Richard was very nice and professional.

Very great customer service awesome price an Marissa made it just that much easier very helpful an informative

I loved her service she was real nice and help me with my ears

Richard was nice and helpful

Awesome experience Richard is great at what he does

Really good quick and easy nice customer service and took their time to get everything right 👍

Marisa was great. Very detailed! Know her job

Richard was very nice and helpful!!!!

Richard at orange park mall was very professional and patient. Recommended.

Loved Natasha! She was amazing with my baby girl

Natasha is awesome! She helped me find exactly what I wanted!!

Marissa was so kind and professional. I definitely recommend her for piercings!!

Marissa Pierced, my baby ears and she did a wonderful job thank you

We had a great experience!

Got my 4th hole piercing and it was great. Natasha was amazing 👏.

Ive been standing here for 10 minutes waiting and no one has helped me. Lost a customer.

Jonner is very helpful and is eager to help you pick out your bling ✨✨ I would recommend coming here for your jewelry to ensure you are wearing the best quality for your skin

Natasha was amazing!

Richard took good care of my daughter ears pierceing

Great Service, Richard and Jhonier did amazing!!!

Richard and Jhonier were awesome!! Thank you!

Richard was fantastic

Rich is awesome!

Awesome service! The kiosk worker was great at doing piercings. Highly recommend!

Richard was great help today

Kind and really knew what he was doing his name was Johnier!!

Jhonier did a great job on my second ear hole 10/10.

Definitely ask for Diane When shopping here in regards to purchasing jewelry piercing she is the sweetest kindest salesperson she made my experience a great one and I look forward to coming back and buying more earrings

Richard did great job

Natasha Franklin was fantastic, no pain what so ever

He was excellent

Richard at piercing pagoda was great and very professional

Shoutout to Marissa for the awesome customer service!

Did very very very good!!😀😀😀

Richard was very pleasant and professional

Marissa was great with my daughter

Very good experience

I bought a bracelet from this place and within a month it broke took it back got another it broke took it back again same thing they refused to give me my money back Please dont buy a bracelet or anklet from there its not worth your time or money!!!

Jhonier has given me Excellent service!!!

Richard did great.

Richard Took good care of me

Natasha was very knowledgeable and helpful!!!

Marissa did great.

Very friendly and amazing service

Amazing customer service!

Marissa did good

Natasha is amazing

Great customer service

Great staff and prices

Amazing customer service!!

Amazing

Natasha did an excellent job on helping pick my daughters earings out and making it a painless fun experience

Richard did a great job with piercing my 3month old daughter ear,he was very patient and precise.

Excellent attention