Cool little place for teens who are into piercings. It was full and we waited for about 45 minutes. The staff knows what they are doing and it was not too expensive. Recommend it.
I came back for a wedding and had to make the stop in my hometown at Orbit. I got all my piercings there growing up. Antonio helped me find the perfect gifts for my daughters. He was extremely caring and considerate. Amazing customer service and truly gave me a warm welcome home to the bay. Not too often do people make you feel so cared for and loved. Antonio is one of a kind and Orbit is extremely lucky to have him. Thank you so much Antonio!!!!Love,Jenny from The Bay
Once I walked in the door, the staff behind the counter made sure we were taken care of.Got my nose piercing here and they were very knowledgeable regarding the aftercare. The young lady (I forgot her name) who did my piercing was very attentive to how I was doing during the whole process. She asked if I needed water or a break and she made sure I was involved with the decision on where my piercing should be. I felt very comfortable and my piercing turned out exactly as I hoped for.Weeks following the piercing, I went back for some aftercare and Kat was the one who helped me and she took care of all my questions, helped me switch out my jewelry, and made sure I knew to continue cleaning my piercing.All in all, she was great and I left feeling great.
Had i known they were going to pierce my lobes with curly-back earring posts and not have the correct sized ball for a tragus piercing, i wouldve gone to claires.the skate stuff, cool figurines, and jewelry selection is great! the piercers are skilled. everything is properly sterilized. good customer service. but im highly disappointed that i was pierced with improper jewelry on 2 occasions. thats a management issue.i hope they will get some better starter jewelry in their inventory. for now, adults, dont go here for piercings.
These people deserve the highest rating! And Alex deserves nothing but the best - she is amazzinnngggg and makes the whole piercing process painless and quick. Ive gotten pierced by her many times, and she is both professional, and also very sweet. I live in LA now and still come back here just to get pierced by her. The other staff Ive interacted with are amazing too! Everyone is super compassionate and professional and this will always be my piercing spot 🙏
Took my daughter to get her nose pierced here a couple years ago....6 piercings later and more to come we absolutely LOVEEEEEE Orbitz. My daughter had a reaction to a couple of the piercings and each time I brought her back to check they were so patient and informative. She did what they said and all is good now. Love all the piercers there and staff.
LonNnnng time customer 😅 last year I build a electric skateboard out of a free orbit board (thank you again to the owner hes the best)... I been considering upgrading the deck to a longboard and was looking online with my undecisiveness 😅and today I was like F.it just going to buy at the store👌
Jes was our piercer and she wa so patient with my girls! Keanu was so helpful and we appreciate the awesome service!!!!
Came in to get my daughter her first skateboard. First person who greeted us was Sal. Super friendly and knowledgeable about the products.We also interacted with Hamza his son if Im correct. Great customer service overall. They did over sale us and were very patient with us. My daughter and I came very happy with the board. Shop with confidence and request either Sal or Hamza.
I absolutely lovvvvvve this place! Its our family fav!!! This should be the shop for any and all piercings!! (They do specialize in other things too, but this is what our family comes for.) They are genuine bonafide professionals!!!!
Dope spot! I got my first Chad Muska board here when I was 12 (23 years ago). So glad this place is still open. They have more skate options than any other shop in the East Bay (that I know of). When I got older, I also got piercings here. This is a well known spot for getting anything pierced... Theres usually a bunch of people waiting to get pierced on the weekends. Hygienic and clean and super knowledgeable staff. They also have a headshop behind a velvet curtain where you can get all kinds of smoke stuff (if youre over 18). I highly recommend this spot for skate gear, piercings, and all of the cool random things they also carry.
Always got what you need, when you need it heavy traffic inside stays busy, kind and patient staff . they close early tho. not a problem orbitz, 🌟
Orbit is such a great reliable place for piercings , I go here for all of my piercings they have amazing customer service very welcoming each time. Shoutout to Kelis he pierced my nose the way i wanted , leading through the process and was very gentle about it. Fav place !!!
Very nice people, I got my ears stretched and the young lady doing it made sure I had enough breaks + water. Everything was very clean and professional :)
Owner was friendly and helpful. We went for an ear and nose piercing and the piercers were professional and knowledgeable. They did a great job as well.
Not only am i completely in love with my new piercings but i am literally blown away by the kindness of the employees. unfortunately i’m terrified of needles so i got a bit anxious and threw up but they were so nice and understanding. felt so bad for all the trouble but they really helped me out!!
Always have good experiences when going in for piercings and jewelry changes.Take advantage of their “buy 4, get 1 free” deal for piercings.Shout out to Amber for helping me choose my jewelry and the piercer that switched out my jewelry today. She has lovely green hair. Will definitely come back for jewelry changes and always refer people here for piercings. They only pierce by hand and all jewelry is nickel-free.
At age 20 I got my industrial piercing here and I am 36 now and still have it! I remember them being very professional and affordable. I referred my mom to go here when she wanted her nose pierced. She was happy with her results. After she passed in 2014, I came back here to get an exact nose piercing as she had. I was very pleased with how it healed and had to get advise at times and they were very helpful. I highly recommend this place and I hope Orbitz thrives throughout the years to come.
Took my daughter here to get her nose pierced and so happy we cose to come here over all the other places. Everyone was so nice and super helpful. Her piercer Jasmine was so nice and explained everything really well. We will definitely be back and also recommend them to anyone wanting piercings.
Love this store. Great customet serivece and selection for wheel accessories, laces, etc. Bought two boxes of Redz bearings for my Luna roller skates and one of the team members changed for me in a few mins, no extra charge. 😃
Easy. Breezy. Beautiful. That’s what it’s like getting pierced here. Prices are good, jewelry options are top notch, and I wish I got the name of the person piercing us but they were amazing! So reassuring and it was over so quickly and relatively painless. 💉💉💉
Easily one of the best pierce shops in the Bay Area, it is so versatile in their products, their service is amazing. Each employee Ive had the pleasure to speakto has had an amazing attitude. Ive gotten 6 piercings with them by now and Ive never had issue with any of them. I cant recommend this place enough, they staff definitely deserve all the praise.
Perfect place for piercings my 4 daughters have came here on different occasions the piercers are very sanitary and knowledgeable
Came here to buy my niece her first custom board service was great they even given you free grip tape and all accessories bought will be installed on your board for free cool used to come here as a kid
Not sure why I am just writing this right now as I just discovered about this place in early 2020, but every time I come here, their performance is absolutely phenomenal. I come here specifically for switching out my nose piercings or to buy some new ones and the employees are absolutely so friendly and loving and show compassion in what they do, they always welcome me into their building which makes me feel important and I love that! They have a good variety of jewelry to choose from and on top of that, they’re rather affordable!(I may be getting the name wrong but..) Keanu! Definitely so sweet and remembers me when I come to the shop and takes care of me with specific needs! Honestly everyone here deserves a 5 star for real, let’s keep it like that!
Very friendly/professional on piercings. Best place to go to👍
Great people in there! Im very happy I found this place!they had exactly what I needed and gave some great customer service as well. They really know what theyre doing in here! I promise I wont die on these fast wheels!
Ive gotten a handful of piercings here and my daughter 8 piercings (septum, nostril, belly, eyebrow, industrial, etc). Theyre always super welcoming and friendly. The piecerers are all friendly and every piercing weve gotten has been perfect. Even if its crowded they are able to move through everyone quickly. Their prices also beat everyone around. Good quality jewelry with a great selection. Highly, highly recommend going to Orbit for all your piercing needs!!
Very cool shop. Alex changed some jewelry that I couldnt. Quick, easy, very professional. The other employees were welcoming especially considering it was 10 minutes until they closed. Would recommend this spot
Shabon is so nice and knowledgeable with half of his life into the passion. Guided us newbies through trucks and wheels and got it set up in several minutes. Would come back again, thanks Shabon and Angel!
The only word I can use to describe Orbit Skates is divine! From the customer service to the plethora of trendy, on brand trinkets and piercing options, every inch of this building is absolutely wonderful. Keep reading to learn about the organization, customer service, piercing dexterity, and my overall personal experience in this shop.The exterior and interior of the store was creative and relative to the items sold. The outside store walls was painted with an abundance of graffiti style images and lettering. The interior had an overall dark theme with a multitude of shelves layering the store, filled with many items to explore. Though the space was small, one could get lost in the countless isles and items. Some of these items included glass enclosures filled with beautiful, copious amounts of piercings, hoodies, wonderfully scented, unique essential oils, vapes, keychains, sweatpants, eccentrically flavored drinks, socks, boxers, and the list goes on. However, aside from all these additional components, the fundamental focus of Orbit is the piercings, which I can confirm do not disappoint!I entered orbit with the intention of getting a nose piercing; although, I never gaged I would have such a pleasant experience. The staff and piercers were extremely welcoming and patient. I was quite stressed to get a piercing and took a long time to decide what exactly I desired. The owner, Sal, was incredibly kind, supportive, and helpful to me as I browsed through the store and pondered over what piercing to get. Additionally, the expertise who gave me my nose piercing was also extremely kind and gentle with me. Her name was Kaeleigh (I might have spelt that wrong), and she knew exactly what she was doing, as she has been a piercer for over 15 years! Her abundant knowledge was extremely useful in answering all my questions about piercings and how I should take care of mine. Furthermore, she did a fine job in piercing my nose. I decided on a nose ring, and she was extremely gentle and careful when piercing, making the experience almost pain-free! I walked out with a wonderfully done nose ring; I love my piercing! I also suppose the other piercers are extremely talented, as my sister had a pleasant experience with her ear piercing as well. Ultimately, the piercing, customer service, and the vast array of options raises my love for this store.Overall, I would most definitely recommend visiting Orbit Skate and Boutique. Due to the kind people, prime services, and diverse selections of items, I had an extremely gratifying experience at Orbit and would definitely come again.
Thank you Angel for being so kind and helpful when I came in. You were knowledgable and patient. I appreciate that. Whether someone is coming in for a piercing or for skating stuff the staff is always so nice. Even got a free orbit T after buying my board.
Really amazing shop! I love the merchandise they have here. Nice skateboards, wonderful jewelry for both genders, and fast piercing services. The store has a nice incentive smell. The only reason why I gave it 4 stars is because the guy who gave me my piercing was stoic and did not seem like he wanted to answer my questions. It was my first time piercing and just seemed stoic. In fact, I had to ask my friend who I was with piercing related questions and she herself is a customer. I also did not like the fact that dogs are not allowed in the store although there is nothing for dogs to contaminate or for them to get hurt.
Loved the place they have things I couldnt find for a while. Beautiful kind wonderful ladies behind the counter very helpful and the gentleman was very kind.A+ and the store is very nice smelling. Its a definite place to check out.Allot of cool things.
Unexpectedly friendly and helpful staff will get you what you need. The people here really know their stock and their clientele. Cool store that also has specials for kids
I love this place it’s super clean and the workers are super nice, The gentleman who answer the phone help us on the phone till we got in the store answered all of its questions.My daughter didn’t had her student ID and he helped us go online and find the student ID online also he helped us to find best jewelry super nice and supportive the beautiful lady who did nose piercing was super nice sweet lady and she made piercing not painful at all, and she also talked about the after care for the piecing 😁I got my nose pierced and so my daughter We would give this place 100 stars if We could. Over all they the best ppl and please don’t go anywhere else except this place Thank you so much for a best Piercing experience
The young man is obviously very experience. I had surgery on my neck 6 years or more ago and the doctor cut my tragus piercings out. I went to several places and after years had them redone. Many places told me it could/ shouldnt be done, but I knew the holes were still open but couldnt put the jewel in. Hes the greatest. Will go back.
Cool little spot. Been going here for the last couple years to get piercings. Always super helpful no matter who is there. Great deals and variety of jewelry. I will say just from experience, always ask for a second opinion from a main piercer. Ive had a few times where one of the non-piercing workers or a new piercer will say one thing but then one of the main/established piercers will say another. Always ask twice. Experience tends to know better. Place is great, will continue to go here for a while.
Ive had the best experience in this skate shop. The employees are super supportive of what you do.If you are reading this I recommend coming here.
This skate shop is right up my alley. Unique. A whole vibe. I would like to personally thank my piercer Jessica. She did an excellent job on both myself and my husbands piercings. Keanu was very informative and able to answer any questions i had about products. The manager Sal was on the floor assisting customers, too. He has a great personality and made our experience even better. The customer service is always amazing when I stop by this shop.
Amazing first experience! I went to go get my ears pierced (traditional and upper lobe) and also ended up getting a nose piercing. I was helped quickly and the paperwork didnt take very long. I also didnt have to wait long at all, which was great! Diana was the one who pierced me, and she was fantastic! She was so sweet and was checking on me throughout the process to make sure I was doing okay and wanted to keep going. I also loved how she told me what she was gonna do before she did it, that helped make the pain not as bad since I could anticipate it! She also hyped me up after we finished everything, which made me feel awesome :) all the staff that helped me were also super friendly as well! Definitely coming back here and for sure gonna recommend this place to people I know.
This is an awesome local skate shop. The staff is always super helpful, they let me take my time and were always available when I had questions or wanted to look at something.I especially love the variety of items here too. Theres always something new and they have great little finds.My friend has had a ton of experience with the piercings here too and they love it.Last time I went there they helped me build a new skateboard and helped me with all the options.
Everyone was awesome. Customer service was outstanding. I love Jessica she took care of my daughter. Walked her through the entire process and was very gentle and patient with my baby. Very professional and definitely appreciate the great work!!!!
The store is cool. Just watch whoever does any of your piercings, get a vet that’s been there. Not any new people! My ears are swollen and I’m outta ten bucks!
Love this place I got my ear and nose pieces here. Piercing is free just pay for jewelry there’s an endless selection. Will be coming back!! Ladies here are amazing. Thank you.
Went into Orbit for the first time this evening, everyone was so welcoming and friendly. Got my ear pierced by Kat, she was absolutely amazing and confronting! I’ve never had a better experience then this! Thank you all so much! I will definitely be back! 💖
This is the go to place for your piercing needs in the East Bay.
Professional staff that treat you with respect. They know what they’re doing and they know how to make you feel comfortable.I got a piercing by Phil. Great dude! Communicative throughout the entire process and did a perfect job.No complaints. I never leave reviews but had to hop on this thing and give credit where it’s due.
EXCELLENT SERVICE! I would do 6 stars if possible!They have a great incentives for students! Come in with a 4.0 gpa report card no matter what grade or school level; and you get a FREE Deck!Im so impressed by this store... not just with the service; the wide selection of products from decks to trucks to their grip tapes; even clothing...ALSO, staff are well versed on the products they sell!They can assemble your ENTIRE board for you for you IF you prefer FREE of charge! Talk about full service. And best of all, the prices are VERY VERY reasonable.They sell other items as well, like body and head jewelry. And they also do piercings. But, we didnt check that out.
This is definitely the best place to go for piercings in the Oakland area. The staff here is extremely kind and helpful and offers professional, quick service at great prices. Five stars!
This place is THE BEST.. been coming here for close to two decades and the staff and owner is always super super nice and clean. Sanitizing everything before piercings. They have everything from skateboarding stuff, t shirts, hoodies, stickers, incents, jewelry, and smoking/marijuana goodies. I am originally from Oakland and live far away but when I am in town I still come to this place for my piercing and jewelry. Keanu, Chris, Jasmine and Alex… are AWESOME 👍🏾
This place is legit. I never got the name of the gentleman that helped but it makes absolute sense why they have such high ratings. Really sweet folks that love what they do and take the time to help you. Their level of patience and knowledge is really top notch. I ask 1 million questions which can either irritate or intimidate folks, and none of which I experienced here. Please support this place. Great selection and wonderful individuals!
Excellent Service and the Manager is so down to earth. Kris does Awesome work. She did my familys piercings and our friend. Love her personality.
I got my septum pierced here and it was such a great experience. After making sure I was of legal age, they took me into a sterile back room where they prepped me for my piercing. The piercer was so nice and talked me all the way through it, and she even told me to breathe while it was being done. I loved how quick she was, and the piercing hurt like a mosquito bite. The prices are also quite cheap, I only paid 70 dollars after tax and buying the cleaning solution. completely would recommend
Never felt compelled to leave a spot a review, but ive been coming here for 13 years and have never felt unwelcomed. Their piercers are awesome, and the piercings are cheap compared to some spots that make you pay for the jewelry & a piercing, or stretching and jewelry. Highly recommend this place
Very nice people, one of the girls comforted me while she did my nose piercing.
We had a piercing done here... good service! Kris was very helpful and was professional. Loved all the wide range of jewelry they had.Dont like the that they dont have a parking lot for customers, so you have to park on the street.
EXTREMELY FRIENDLY associates. They are always attentive to customers needs. They honestly assist you no matter what product needing help or advice. Definitely a place to go to more than once.
Got my first piercing here, my only issue was the wait time and the prices being a bit high, If you come in 40 minutes before closing you probably wont get seen until after the store has closed and it could be me being paranoid but associates had seemed to be annoyed at us still waiting to be seen after that.-UPDATE: Ive gotten all my piercings from here and have had no problems aside from the wait being very long, originally but I noticed a day after having my vertical labret repierced that it was crooked, i thought at first maybe it was due to the barbell being curved or possible rejecting but it has healed just fine. had asked if it would be, and if so, would it be due to scar tissue before I got it redone, which I was told no with reassurance, it could have been because the person piercing me was very short and still had to reach up a bit to do it, I would have accommodated to make sure it came out straight.My other issue is that they use externally threaded barbells rather than internally threaded, but I guess that is reasonable since it makes it easier to reinsert the piercing if you take it out after a few months. Aside from that, staff is very friendly and professional. They answer all your questions for anything you might need to know and then some, good place. 👍
Very cool place to visit. They have a lot of good stuff in there. Youll be surprised at all the goodies they have. I also like the customer service.
Ive been coming here for many different things since I was 12 Im 23 now. I got my piercings done here, they have amazing piercers and very fair prices on their jewelry. Their glass shop is wonderful and are very honest about their products. They also just have a wonderful assortment of jewelry, knickknacks, clothes, and smell good things.
Ive gotten 2 skateboards here and let me just say, the customer service is absolutely amazing, everyone is so nice and helpful, I would 100% recommend coming here. I also got a piercing done and again, everyone was super kind and I felt very safe. Ive enjoyed every experience Ive had at Orbit.
Ive bought 3 completes from here and each time Ive gotten a different person, with each one being cool yet professional. Very mom and pop feel you look for in a local business. Great service and great employees.
Had a great and welcoming experience, went for multiple piercings every visit was positive. The people working there are super friendly, and kind. Would recommend this place to friends. Great customer service is what I think keeps me coming back !!
These guys and gals are great they clean and insert any piercing even if it is not from them. Also a lot of nice gifts beautiful crystals and other things. If youre looking for a gift there are so many nice things here.
Forward Helix & 2 Cartilage done by the best jasmine💕🤲
Surprised my son with an early graduation gift and got his ears pierced here. The Staff are very friendly and knowledgeable about their products and what services they provide. Jazz was very professional. They had a private area that was clean and welcoming for customers to have privacy while getting a piercing. Jazz was able to educate both my son and I on the different ways of piercing as well as how they can affect your skin. She even took the time to show my son how to take care of his piercing to prevent it from closing and to come back to get sized up. This place is very clean and prices are affordable.
Came in today to check out some jewelry and change one of my piercings! Kelis was super helpful and kind to my daughter and I and answered all my questions! very knowledgeable and made us feel welcomed today. Orbit will always be my go-to for jewelry and piercings, love y’all!
Great little local shop. Ive been coming here for years and I always leave happy. Great jewelry selection, lots of cool gifts and little treasures. Tons of boards, big smoke shop. Nice people. Free lifetime service in boards, if you bought it here. Same with jewelry service. 🤘
This place is amazing and I highly recommend it. I came in and it was quick and easy. The people were so friendly and my piercer made sure I was calm and ready before she pierced my nose. The prices are reasonable and my overall experience was amazing!!!!
Went to get piercing changed out and got Diana. She did a great job and Ill be back to get next piercing.They have 3 piercing stations, very clean and organized.Only drawback was difficult finding Street parking
I came here with my daughter and we had a wonderful experience. The staff was knowledgeable and friendly and we got a great deal. $5 off per item to trade in our old boards. They hooked us up with grip tape and changed our components and tuned up the board. They also have clothes, smoke shop, and cool paraphernalia and stuff. Check them out!
Very welcoming and cool shop! Had my ears pierced by Jazz who made me feel very comfortable throughout the process.
Staff is really mice and theyre really eager to help you out. They explain everything so if youre new, youre in good hands. When I went there, the owner was there and he was really nice. He said my shoes were nice loll.
Favorite skate shop in the bay super nice shop owner 🙏🏽
4/24 My first time here! Ill definitely be back.Sadeen has great service. I came in only to buy new nose rings. I was very indecisive & had a million questions, she answered all of them patiently. Shes very friendly & did a good job telling me what pieces of jewelry would fit me (she was right lol) I love the jewelry she helped me pick out!Kristen pierced my nose. She has good energy love her suggestionsShe gives a good run down of post care. She sanitizes EVERYTHING after each customer.I came in looking for nose rings Ive seen on social media. Phil was awesome to work with he took his time showing me multiple pieces, & even if he doesnt have the exact piece, he actually reaches out to his vendor to try to get it for u.They actually make sure you leave a satisfied customer. Even when they get busy, everyones multi-tasking. Thank you Orbit Team
Just had a great experience here!Made my kids day with a couple free stickers and shirts! The customer service is outstanding!
Went w/my son to get our ears pierced. So glad that I found them. Also glad I called ahead to see what was needed for a 16yo to get ears pierced. They run a tight ship, so if you dont have the correct docs u will not get pierced. They were really busy the Saturday we went but they had several piercers there and it was not that long of a process.They sell skateboards, hoodies galore, and sooooooooooo much more.
I always have a great experience here! Knowledgeable staff, fair prices...You know you can trust a place when you ask if various older parts need to be replaced, and instead of making a quick buck, they actually say no, what you have is fine for now.I will always check with them before I buy online.
Honestly I love this place the staff is immaculate and they are so friendly and good with their service, I’m always recommending them for piercings because not only do they do a good job but they recommend the best ways to take care of them.
Place was pretty busy, but thats no excuse for me spending my 41$ for bearings, board rails, and to have these 1 risers ⟨1′ inch⟩ taken off. Now the usual guy whos been there for awhile knows what hes doing, but his side kick has no business working on skateboards if he cant simply take a couple of risers off, I mean come on... If you dont have the right sized wrench to do the job, then use some plyers, and if you dont have those in your shop, well that is no shop in my opinion. Now dont get me wrong, this place is pretty sweet, one of the last places I can go for a studded bracelet or fake leather belt (that also costed me 40$) and broke within a week. But I do truly like this place. And be nice to the piercer girl.
Got my baby girls ears pieced, because thats what she wanted.. they did a great job and were very attentive and empathetic.. fantastic experience! My little lady is very happy, and thats what its all about.
I have been going to Orbit since forever and will continue until forever. I have 100% trust and loyalty and will never allow anyone elseb to poke my skin besides them for all my piercing needs...every new and old employee rocks and the owner is awesome too!
They have alot of variety of skate board stuff. They do piercing there very safe. As well having pipes of different types stickers incense shirts hats earrings the list is long. Beautiful Figurines. Employees are very helpful. Sal the owner is fantastic very helpful as well. You can find cool stuff in Orbit.
Came here cause my son wanted a skateboard. Pretty nice shop. Nice selection, friendly and very knowledgeable staff. We were help by A staffer name Reese. He knew a lot about the products. Help me stay in my budget which was a plus for me. Definitely would go back to buy more.
If you go here prepare to be ignored and stand around for 25 plus minutes that is unless your one of the assumed regulars. I went there to get a new earring for my helix percing (I lost the back about 10 minutes before I got there). I got there at about 715 or 720 and left at 745 after I hadnt been helped by anyone. There were four workers in the store, two helped one person and the other two moved furniture. One worker acknowledge that I was next after I had been standing by the jewelry case for about 10 minutes but that was all I got.
I was denied service here the manager approached me as soon I entered and refused service because I have a service animal that wears a special harness for mobility I also walk with a cane. He told me dogs are not allowed, I explained he was a service animal and that he is for mobility, he stated he had the right to refuse service to anyone so I said you are refusing service because of my service animal, he said yes, so I left and went to Simms, they were amazing,
Always so helpful, friendly, and clean! The place to go for piercings!!
Great customer service! Hands down the most honest neighborhood shop around. I would give them 10 stars if it were possible. They sell lots of cool stuff such as all your smokeshop needs, crazy cool skateboards, shades, hats, shirts, hoodies, shoes, piercings, and whole lot more... I always leave feeling like a valued customer and thats why I always come back for more. Theyve been in business for a long time bc they care about their customers. Give them try and youll leave with a smile 😊
Honestly one of the best experiences I had at a skate shop. Every member of the team was extremely helpful and ready to answer any question I had. The whole time they were checking to make sure I was happy and were recommending decks, wheels, etc. Wish I could leave 6 stars, love the shop and the people. Definitely will be coming back in the future.
Amaaazing love the workers, my only complaint is the manager seamed like he was staring over everyones shoulder. The employees didnt need that. They were on it and seamed perfectly capable of knowing what they had to do next to finish the process and make sure they could fit everyone in before the night was over. The manager should spend less time telling the workers what to do and more time in learning the clientele order, and all of what was included in theyre procedures
Have been going to this place over ten years, the staff is very friendly and caring.Up-tempo atmosphere, glad they are back open!!! They have a great selection of incense Vanilla is my favorite...
Good shop lots of gear and really cool dude behind the skate counter he answered all of my daughters questions and even found her awesome grip tape, which made her birthday special. Loses 1 point because it was not listed as also a headshop but had a good portion of the shop dedicated to it which was not what I really was looking for with my 9 year old in tow.
Great skate store thats been part of the community for 20+ years! Lovely staff memebers and their customer service is top notch. Also the piercing staff is fantastic, they know what they are doing and are very kind to new comers.
AMAZING STAFF! I go here for all my piercings Phil is the best! I go to Phil for all my question concerns etc they have so many varieties of jewelry and everything else! I high recommend Orbit
This place is neat. Parking in rear. Staff is nice an accommodating. Skate shop with smoke shop in same store but located in back. Why 2 star rating? If you dont have your receipt an you paid with a card. Even if you show a credit card statement saying you purchased an item at their store an you are willing to return it. To get your money back. Well kiss your money good bye. They are good at taking your money but make sure if you buy something its worth your while.The owner likes to haggle too so if you like to bargain for goods win for you. If you not good with bargaining you could get haggled. Its terrible business. An little these ppl know I will type an review their business an list every detail I encounter. I understand you trying to have business. But that type of business you are running is very dis tasteful. I only go to this location if the other places I goto arent game.
Omggg! I had such a fun time at this spot! My piercing artist, Jessica, was warm and inviting. She helped me choose my jewelry, offered me helpful advice, asked my consent for every step of the process (even when she had to step away to help a coworker). She breathed with me when she was piercing me, which eased my tension. I often feel uncomfortable at piercing shops and skate shops as a masc presenting transfemme poc. Here, I felt important, held and celebrated.
We came here looking for a shop that could possibly help with anything skateboard related. Granted it was a weekend and maybe not a lot of places are opened. I ended up finding sage and incense for myself. It was a delightful find and am glad it all worked out.
These guys are super chill they were very nice to me they helped me with my nose piercings gotta smoke shop nice dab rigs and one of the piercers female of course I think she is one of the most beautiful woman I ever seen and I told her too these people are the best
Havent skated in ages let alone been in this shop (last time was probably in high school when I bought a street deck I still have nearly 20 years later). Recently, been looking into getting a surf skate (specialized skateboard for carving/pumping) but they didnt quite have what I was looking for on the floor (was looking for a complete that was in stock at one point). The worker then realized that he actually had a set of the Carver trucks in the back and pulled them out for me. As they didnt have the complete, he helped me with getting the rest of the components so I can build my own surfskate (which I look forward to getting this fully assembled). Would definitely do business there again. Prices seemed reasonable compared to online, plus supporting a local business during these tough times.
Came back today for new nose jewelry. Kelis helped me (sorry if I misspelled) but loved the customer service, and hospitality. I always have a wonderful experience here....thank you!
Amazing people and they have the best piercing guys prices too
I had such an awesome experience getting my nose pierced here. There was about 4 piercings ahead of me and I was in there in under 15 mins. Dianna was super sweet & helpful.
Amazing customer servise, built my board excellent, lots of stuff and variability, would definitely reccomend.
My goto for piercings!! Staff is super friendly and gentle
This place is really cool. I had a rough idea of what I wanted and they helped me find new shoes I wanted. Also happened to have a bag I was looking for. I also ended up buying new grip tape here since apparently graphic tapes are not very good. Im glad they just told me to get mob instead of something fancy but useless. They even let me put it on my board at the shop, which I know is pretty normal but its still cool. They have a huge selection of skateboards, not that I needed one but there are tons of cool ones. I also like that they do more than board. They give piercings and such. I dont want a piercing, but its an option if you do.
Called about a loaded brand skateboard. Drove over to check it out. There was a line to get in and Orbit was doing a good job of covid protocols. Upon entering was immediately asked if I needed help and they remembered me calling and introduced me to the guy I spoke with. Super nice, brought out every loaded board they had. Price matched, offered service on board post purchase and gave me a free drink on the way out. Amazing skate shop! I’ll only buy from Orbit Skates! Nice job guys!
Love this place Alex did an amazing job helping me. She’s my favorite!
Orbit deserves a ten star rating.Definitely my recommendationI get all my piercings done here, very professional. Also my go to for all my smoke needs. Love to grab shoes from this spot, when I need new spy sunglasses I come here or if I need a new wallet orbit here I come. All orbit is missing is a tattoo artist and I wouldnt leave.. .
This place did most of my body piercings, one of them was Philip, i think thats his name? It’s been years, I wonder if they can re-pierce my ears i have?this has always been my to go place.
They are supper helpful & friendly. Been there several times. The young lady that helped me with my nose jewelry was excellent. I believe her name is Jasmine.
Thank for hooking up my family with roller skates you guys are the best lets roll 2021....
It was amazing. They have lots of Things to choose from. I was so surprised when I went inside and saw more than just Skateboard. They have sweaters,T shirts, daggers , pocket knives ,small area of a smoke shop, variety of stickers, Different types of statues and toys ,piercin. This is a store you really need to go see. Thanks to all the staff members for there wonderful hospitality.
Got my first board here and it was great! the workers are nice, helpful and understanding. they were always ready to answer any questions i had, totally recommend this place its great.
I pieced my ear here last year and everyone was so helpful. My piercer was knowledgeable. People are helpful. Gives free consultations.
After seeing my 8 year old trying to do tricks on his plastic skateboard I decided to check out my local shop to get him a real board.I was blown away by how helpful the staff was. I havent skated in 17 years so I wasnt in the loop with all the latest boards and gear.Sal and his staff took his time with getting me and my son fitted with a custom boards. I left very satisfied with my purchase and will be going for all my skate gear.Customer service was A+, support your local shop!
The best skate shop anywhere. The employees and owner are the best. Get to know them and if your cool to them, they will be cool to you. I had to make the trip from San Francisco to get my roommate his first board which they gave him a great price and hooked up the board for him. Definite stop if your in the east bay.
From skate stuff to piercings, gifts and trinkets.... this store has it all!!! But this review in particular is about the Wildberry incense they carry. They sell their sticks 10/ $1. I have NEVER found a store that matches that price, and Wildberry is high quality incense. Not to mention the guy who helped me, Sal (seemed like the owner), was super friendly and engaging. I love this place!
My eyes caught something on the maps as leaving the mall. Wow a skate shop aswell as other things. Something new. Always looking for new. Tri valley sucks in that area. 😕.. Buddy and I turned around and parked. Walked in and everyone working there was saying high in a friendly way... Not fake.. looking at the ground or whatever. Felt real. So walked up to someone and asked do you have glass here. Behind the curtain my friend. Okay. Thats new and walked thru and there whats I am looking for. To many opportunities of new things. Wow. Not only was the guy I was dealing with didnt pressure me to buy or push me like cattle to hurry up and get out. He answered all my questions and even taught me some new things and showed me real quality glass. I would drive 20 miles in traffic out my way just not only for glass. The customer service that was provided. I spend money with moms and pops and local places like this and would recommend to anyone out here in the boring tri valley to take a trip its worth it. Thanks guys see you soon...
I have been coming to orbit for years for different things, and always a wonderful experience but yesterday..... my sister and I went to get piercings on a whim staff was super friendly as always, however the piercing I wanted was missing a word on the paper, (I asked for a vertical labret) and I almost received a labret :/ thankfully I Noticed I wasn’t clamped in the right spot overlooking this simple mistake I allowed the piercer to go ahead and wish I had left after the first mistake it is horribly bruised and incredibly crooked :(
Great shop! Dropped by to pick up some bearings, very welcoming staff, was greeted immediately after walking In. Super pleasant will be back for sure :)
I got my nose and ear pierced here and it got infected! She said it would be sore for 3 days but it’s been a month and although I took the ring off its still sore af I can’t even lay on my ear.... Piercing was not right!Please GET IT TOGETHER!
Friendly staff. Very helpful and clean shop. Lots of cool merchandise and usually hot chicks work there. What else do you want? They got that too in the back.
Superior customer service. Here with my two daughters while they get piercings.
Professionalism at its best. I got a few piercings here. Great CS.Recently got this one under my lip. Cute ☺️
Cheapest decks on the west coast and free grip tape! Great employees, they helped me pick out a new skate set up at a decent price! The employees actual skateboard and they werent misogynistic. They even threw in their skate movie. I drove from Oakland to this skate shop definitely worth it, best selection and not bougie. Also have good deals. NO SCOOT ZONE.
Absolutely great customer service everyone was so nice especially the body piercer Alex
Love Orbit, i been going here since i was a kid. Come here for all my piercings and boards, best skateshop in the bay!
My daughter got her nose piercing here was fast clean and people was very friendly definitely would recommend this place
Love this place!! All my smoking needs and one of a kind gifts 🙂If you need to pass a drug test they can help!!Angiebabies fave
Incredibly helpful staff. Was very generous in letting me take my time trying on different sunglasses as I pleased. Staff also let me test them outside!
One stop shop! From piercings to gauges,trinkets n retro ashtrays I dig✌all your vape supplies! gr8 prices and returns no problem cuz Sals staff will solve them.👍my FAV place.😍
Bought a skateboard there returned it an hour later because it didnt fit. the new one I purchased was 17 bucks cheaper, they would not give me my change back since this purchase was a little bit cheaper. I was offered stickers but that just irritated me more. Ive shopped here for as long as I can remember at least 15 years I will not be going back. If youre looking for a great skateboard at a great price I recommend CCS online skate shop
Im sure that this is the only review Ive ever done for a business establishment and definitely owe one to these guys at Orbit Skates. I called in inquiring about longboards and spoke with Keanu. After a quick conversation, I told him I would come by to check out their spot. I had no idea what I was really looking for, but Keanu walked me through their huge selection and helped me settle on a SICK Landyachtz battle axe paper tiger longboard. I definitely appreciate Keanus patience and knowledge on what would suit me the most based on my skill level and budget. I absolutely recommend checking them out!
The only place I go for piercings. Ive gone with many different friends and no one has ever had any complications or issues
This little corner store is the bomb! Its a skate board/smoke shop/body piercing/gift shop.. The staff are awesome and so friendly, theyre never to busy to make you feel welcome.
I love this place... it’s my first time to do my nose piercing and I’m so nervous but the lady who helped she so nice and she trying me calm😘☺️I will recommend this place to my friends..
I like the selection of things I like the unusualness of the store products. The service is beyond great. Some of the prices are a little high- $20 for a very simple t shirt. .
Love the place being going there for over 10 years. Great customer service and they guarantee their products. Go check it out you wont b disappointed.
Its sickEdit: Jazmine is great for piercing- talks through it to relax you and communicates the timing to make sure youre ready
Love this place! I get my piercings done by Phil here, very professional!! Plenty of other products to tease the eye.
I had extremely pleasant experience purchasing a longboard here a few weeks ago. I highly recommend checking this place out. They have all kinds of cool stuff. Knowledgeable and very friendly staff. Thank you guys!
Awesome people here..
Great place to find what I need. Great customer service and very friendly. Clean store and looks very organized. If they dont have it they can order it for you.
The best piercing shop hands down, entire staff treated me and my friend with respect and worked fast, worth the wait.
This place has amazing customer service, had my piercings done from this place these past 2 years
This has been the go to place since my brothers and I were kids. I introduced my boyfriend to this shop. Bought my niece her first board and they were patient with her picking out the parts she wanted.
A staple in Eastbay skate stores they also have a nice selection of clothing and nic nacs/ collectors items. There is a head shop in the back that has a nice selection of pipes and bongs. The staff and owners are very nice and will work with you to make sure you get a fair deal.
Guy at the counter sold me a fake cart and then laughed at me because I was stupid enough to buy a fake cart anyways other than that it’s a really cool place and I got my ears pierced here
I ordered a board online last year. It arrived and was basically unrideable; it pulled to the right out of the box.So I found a local shop, ORBIT SKATES.I walked in and immediately regretted buying a board through Amazon.Not only did Orbit Skates have a fair priced selection and unique designs, they were welcoming and down to Earth. There was none of the cliquey skater attitude that can permeate some skate shops. Ones I walked out of immediately.They helped me sort out technical details and I was on my way.And when that board finally died (Not a great choice to begin with) Guess who got my return business?
The best piercing shop hands down. They treat you with respect and they work pretty fast.. recommend coming!!!
Well it was awesome my favorite thing I purchased is a Chakra PEndant also everyone is so very nice and helpful there I cant wait to go back
I just got my nose pierced done by Alex she was very fast and I loved the store everyone there is very nice I definitely recommend this place 👌
Awesome spot. Lots of product. Very friendly staff. 10/10 customer service. If you are looking for anything skateboarding, longboarding, etc. This is the spot! I was with Jayd when i went (i think thats how you spell it” and he was absolutely awesome. very helpful. very friendly. awesome trip.
We went to Orbits for a piercing..The Staff was extremely friendly , knowledgeable, personable & made our experience pleasant!
Great place! The staff are super friendly and great place to get & buy piercings
They have great costumer service I emailed them for when a skateboard brand came in and kept me posted right when they got there extremely happy with the service. Also if you bring in your old bored they will take it. : ]
Yet another staple from my childhood still running strong.Still providing the great local skate shop service. Owner still to this day might be found at the register welcoming customers.
The people are really friendly and customer services oriented. I came in and was greeted and helped quickly. Great business.
I love a place with some selection, some color, people to talk to, hey 25 yrs in business aint too shabby, the skate shop is almost like a side hustle in this place but its chock full o goodies, front back side to side, and above, looking back on it I love the busyness of it
Shabon was amazing, super chill dude and helpful hooked us up with some great deals love this place
Love love love this shop always more than friendly staff everyone you meet there is super helpful and friendly always stop there when I’m in the Bay Area absolutely love this store very neat and unique items sold in this store
Awesome experience, everyone in there is very polite, great customer service
Best first experience getting piercings and was surprised that Oaklandish merch was sold here. Everyone was super nice
Super friendly and helpful staff. Piercing went pretty smooth.
Very great service got my first deck there and the whole shop looks amazing
Best place in the bay. They have it all. Ive been a customer since the late 90s. Great customer service and pricing professionals.
Everythings a bit overpriced here but Ive never had anything bad to say otherwise.. Nothing negative from staff and no unresolved issues with any products purchased.
Cool skate shop thats been around for some time. Has pretty much everything you need to get started. Prices are a little up there but they carry some of the best stuff you need.
I love this place because here you can replace your old board with a new one and other other customs in this skate shop. Also there friendly people who can quickly find that you was searching.
Ive been coming here since I was 17. It is the only piercing place I trust. Always friendly staff, and trustworthy.
Found the Santa Cruz longboard that I was looking for,the price was a bit steep but all in all a great shop,they have a huge selection of parts, accessories, complete skateboards and Longboards, plus a huge selection of hats, t-shirts and a bunch of other skating related stuff,Sick Shop
Got my first even skateboard here today and Got it set up here Great Service 5 stars⭐️⭐️⭐️⭐️⭐️
Favorite place to go to don’t go anywhere else but here fbest service people Super nice quality jewelry and has guarantee on it and they put it on for free and clean ur piercings 👍
The help is so nice and friendly Has a wide variety of product you cant find at most places from skate boards to pipes coats t shirts Has beautiful unique trinkets love to go see what they have
The only place I go for skateboards in the Bay area! They treat customers nicely and never rolled her eyes at dumb question. Love the shop!
Been coming here for most of my life but recently they approched me as if i were a thief, everytime i touched an item he was there examining me and what was in my hand. Smh 👎👎
Awesome shop. Great customer service
Good service. Friendly staff. Reasonable prices. Skate stuff, head shop, and piercings.
Very long wait time but friendly staff and good atmosphere
This place is amazing!!The staff (John) and everyone else always goes the extra mile to make sure your experience was the best it can be
Friendly staff and have alot of stuff you could find for beginners or intermediate or expert. Perfect and will help you if your board is needing a tune up or anything
Amazing skate shop. Friendly staff, especially with beginner skaters and overall amazing merchandise for skating. 100/10, Thank you Orbit for being a staple of my life.
Got my nose pierced here for my birthday. They were very informative and nice!
Wow, they have so many things to choose from.Took my family, the staff TJ and the owner SalThat looks like the actor hulk. Hooked use up.I will be coming back for my skatebord parts... thank you..
Great customer service. Is willing to fix skateboard issues without extra cost. Very fair cost for skateboard parts. Would buy from again.
Great service and good prices on piercings 👌
Took my sister to get a nose piercing changed, the lady swore it wouldnt fall out and it did had to go to zebras to get a new one
Super awesome help and very professional. Would give 10 stars
Awesome place if you like skateboarding & piercings, lots of fun/cool stuff here and super friendly staff.
Love this place! I go there for all of my piercing needs and the people there are sooooo friendly!
Great little shop with some awesome decks, strange little figurines, a tattoo/piercing area, and clothing. Also incense and some smoke supplies. Lots of randomness.
The employees are very friendly and helpful. They ask if you need help with finding anything, but if you say you are only browsing, they leave you to it.
More of a head shop than a skate shop, but its the only skate shop around so go here and buy skate stuff or well be left with the internet...despite not having a huge selection, they have all the primo skate essentials with only the OG brands.
Sal hooked it up on a great skateboard for a solid price and even told me to grab a drink on the house while heading out! Awesome place with great atmosphere!
They were extremely nice an courteous andmade sure everything fit me well!
This is a real piercing shop ,very Impressed
Amazing! Treated me with immense kindness and respect. I will definitley return for further piercings.
Great shop, friendly staff, amazing prices on skate boards and gear. Nice selection of pipes and dab gear.