Banter by Piercing Pagoda

16535 Southwest Fwy #5540, Sugar Land, TX 77479, United States
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Banter by Piercing Pagoda
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Ka
Review №1

During my recent shopping trip with my sisters, we had the pleasure of being assisted by two wonderful store employees named Dana and Cassandra. Their level of professionalism and expertise was truly impressive. They went above and beyond to provide us with exceptional customer service, helping us navigate through the store effortlessly. I was particularly impressed by their knowledge of the products and their ability to suggest items that perfectly fit our needs and preferences.The store itself was fantastic, offering a wide selection of high-quality products. I was especially drawn to their beautiful gold pieces, which were both elegant and affordable. The store also had some great deals available, which made our shopping experience even better. Overall, I was extremely satisfied with our visit to the store and would highly recommend it to anyone looking for a great shopping experience.

Je
Review №2

The piercing experience was great! I went to pierce my baby and I. Katie was so kind and explained every step. I did ask to have the chair moved inside the kiosk because I didn’t want people walking too close to my baby when piercing her ears. I do wish the kiosk was a little bigger and have a semi private wall for piercings. So that way not everyone who walks in the mall sees you. Other than that we had a positive experience!

Al
Review №3

Awesome staff, helpful and quick every time I visit!The assistant manager Angela has helped me themost recently and she was super informative andeasy to follow. Couldnt ask for a better experience. Store manager Dana and the other 2 associates are very kind as well, shopping here is always easy and positive. 10/10 recommend this location!

Al
Review №4

I took my mom a couple of weeks ago for her to get her ears pieced and she was super nervous. Luckily Dana the store manager helped her calm down and made her feel like she was in great hands. Thank you Dana for being super profesional and friendly. Everything was quick and easy! 100% would recommend !

Ma
Review №5

21 years old came for my first piercing ever and was honestly a little scared. Angela is the kindest most caring employee she is the one who took care of me and pierced my ears, it was over before I even could blink! She has so much knowledge about care for your earrings, and she seemed like someone I could trust to pierce my ears and I was right! If you’re looking to get your ears pierced and Angela is around you’re in good hands 🤗

Br
Review №6

While I was shopping for a birthday gift for my mom I had nothing less of a perfect shopping experience with an employee named Dana. She had given me the best of customer service that I havent seen for a long while and might I mention extremely funny! Thank you so much Dana! Will definitely be coming back and will highly recommend her personally for anyone shopping around at this store!

Bl
Review №7

After my bad experience at the Katy Mills location I decided to come and give the First Colony location a try. Im sad they dont have a body piercer to offer needle piercings for the tragus or industrial but the store manager Dana and Angela are amazing. They were super sweet and helpful. They were funny and helped me to forget about my horrible experience at the Katy Mills location. Will definitely be back. Would 10 out of 10 recommend that anyone looking to have a fun shopping experience or getting their kids pierced come to First colony and ask for Dana or Angela. You wont be disappointed. Thank you ladies for such a wonderful time❤️💯

Sm
Review №8

These ladies did an outstanding job with my 5-year-old. They made her feel excited and comfortable, successfully piercing her ears in one go. They thoroughly explained the step-by-step process and aftercare.

M.
Review №9

CJ the Manager did the piercing. He took the time to explain and showed the options of earrings that would be used for piercing. Piercing is free. However, you have to pay for the earrings that would be used. Price ranges from about $50 to $100. From silver plated to titanium to white gold or gold. They sell the spray to keep the piercing site clean. We chose not to buy it. Do not use alcohol or hydrogen peroxide to clean. You just use non-fragrant soap and water and twist the piercing.

ga
Review №10

I took my 6 year old daughter there to get her ears pierced. She was extremely nervous and scared it would hurt. The ladies were amazing! Very professional in explaining everything to my wife, me, AND our daughter. They pierced both ears at the exact same time. Was done and over in seconds. Can’t say enough good things about these ladies! Thanks again!

ma
Review №11

I had and AMAZING nose piercing by Ms. Dana! She was very informative about the after care process and what was going to happen. Her co worker was also very nice! She did my nose piercing very quick ! Go get your nose pierced!!

Kr
Review №12

I received a 10k gold charm as a gift. After 2 months the stones fell out and the inside was not yellow gold. The product was defective/Poor quality and they report nothing can be done without a purchased $20 one year warranty. However It was a gift and I paid to get it put permanently on my bracelet. They also restricted my honest review on their site. Save your money and use a company that stands by their product.

An
Review №13

CJ was awesome to work with. He took his time to help my daughter pair up all the right earrings for her second lobe and cartilage piercings. He was spot on with the piercings. It was a fun experience for my daughter’s 15th birthday, thank you!! I highly recommend 👌🏽👌🏽

Ja
Review №14

Hello Angela did such an amazing job on both of my children ear piercing thank you so much 10 out of 10 I definitely recommend🩷🎊

Mo
Review №15

Angela was AMAZING! Definitely recommend. My daughter and I both our second holes and it was perfect!

No
Review №16

Dana and Angela were so helpful when I was there shopping for a Mother’s Day gift I can’t thank them enough for helping me pick the perfect gift!

Mi
Review №17

Dana did an amazing job. She went over and beyond with a smile on her face to fix my necklace I the customer left so happy and will be back thank again Dana.

Gl
Review №18

Angela and katy were absolutely amazing with my baby girl!! Thanks so much! It was a great experience !

Ro
Review №19

Angela did an amazing job with my piercings.. super sweet, kind and very helpful. Love, love my new piercings.

La
Review №20

My cousin & I tried this place out for our daughters.They were both 3 months at the time. This place is in the middle of the mall,so we took a chance.Ive actually gotten both my daughters ears pierced here. I just took my youngest here this past October. She was 4 months old.So to say I got both my daughters ears pierced here,I must of liked this place. My oldest daughters was around $35 bucks, which was last year June.My youngest was around $75,so they have went up in price.The first time I went,I did get the solution which is about $20 more,the second time I refused the solution since I already had a bottle at home. Very friendly & professional. Took their time with both my children,& my little cousin. Everyone that works there has great patience for babies. They understood the assignment! You can choose whatever earrings you want. Cash or debit accepted. The process didnt take no more than 10 mins. They explain the aftercare & listen to your concerns. All workers are well groomed & have great customer service skills. The after math of my childrens ear piercing was just fine. No infections or anything. You should give them a try.

An
Review №21

Kyana was superb! My first experience with Banter was with excellent. She knew exactly what I wanted and willing to answer all my questions without trying to sell me the store. Active listening, much appreciated.

Sh
Review №22

Excellent sales associate highly recommend Angela for all your piercing needs ! She should get the biggest raise!

D'
Review №23

Worker was very helpful in finding me what I wanted and gave great suggestions! I will be back for more!

Vo
Review №24

CJ did an amazing job helping us out! He was attentive to helping us choose the jewelry and gave us the best deal/promos for what we got. Definitely recommend this location as they have a great selection especially if you’re looking for 14k solid gold pieces and the customer service is excellent!

Me
Review №25

I went to the mall and didn’t expect to get my ears pierced, but I saw a free ear piercing sign and walked right over, and Im glad I did. Angela was very kind and helpful. I asked about the free ear piercing, and she explained to me that the ear piercing service is free, and the only thing you have to pay for is the earring. They had a variety of options that ranged from $20 to $200. I chose the cubic zirconia with 24 karat plated gold, and that was $53. I also paid for the aftercare spray, which was $13. Angela also told me about the other promotion they were running, which was to get an ear piercing and get another set of earrings for 50% off. I picked a $50 pair, and that came down to $25. In total, it was about $90, and I think that was a fair price for an ear piercing service, piercing earrings, a pair of earrings, and the aftercare spray. After paying, Angela told me to sit down, and she applied hand sanitizer and gloves. She was super gentle and asked if I liked where she had marked the dot. I asked her to move it down slightly, and she kindly fixed the marking. She gave me a mirror and asked if I liked it, and I said yes. After that, the piercing was fast and painless (for me). I will definitely come back for my third piercing. Thank you so much, Angela

So
Review №26

Angela was amazing with my daughters ear piercing! She explained everything nicely and was so patient with my questions. We are very happy with our experience!

ti
Review №27

CJ was the best! His client service was impeccable and he is very knowledgeable in all areas! We had the best experience with him and it was my son’s 16th Birthday! THANK YOU CJ! God Bless You!

El
Review №28

We went here today and i got my ears pierced! Angela was so quick and had a sense of humor. next time we are coming here again or recommending to friends and family.

We
Review №29

Was awesome 👏🏼 Dana was really good with the permanent solder jewelry I got today

Ro
Review №30

We came in today wanting to replace a broken necklace CJ the store manager was so nice and patient! My little sister even got her ears pierced and CJ was very gentle and careful he made her feel so comfortable and sanitized down everything! Recommend this stand inside first colony mall!

Ca
Review №31

I too my 5/12 month daughter to get her ears pierced. I asked the staff what their years of service were in piercing because I didnt want someone that just started to pierce her ears. The staff were very knowledgeable, courteous, and patient with my daughter. They did a wonderful job. I was worried about getting someone that would do them and they would be off centered. They also did both at the same time which was even better. I highly recommend even though they are in the middle of the mall. They provide warranty if the earrings are lost or falls out and her ears needs to be repierced.

Ap
Review №32

Angela did a fantastic job on my babies ears!! Her earrings look great and Im very happy with her ears being pierced now!! Wonderful service and beautiful earrings

Br
Review №33

Loved angela! got my first piercings

Am
Review №34

Dunn was absolutely great! She did a fantastic job on the ear piercing. She was kind, professional, explained everything very well and gave us enough information about the after care.

Kr
Review №35

Got our daughters ears pierced and they did such a good job. She was very nice, professional and reassuring about the whole process. Will definitely come back! Great job!

sh
Review №36

Tre was amazing with his patients and also waited for us to decide. Gave us the best deal according to our needs and budget. No pushy sales. Smiling the whole way. Mall was closing and he didn’t rush us. This is our second purchase and will be purchasing more from This place as long as Tre is working hereThank you Tre your a true Gem.

Tr
Review №37

Angela was amazing. So friendly and kind.

Do
Review №38

Very great customer service. Angela was great with the baby as well.

Ch
Review №39

Angela was absolutely phenomenal! very personable, incredible with helping through the process and selection! would totally come here again and will recommend to friends

Sa
Review №40

Great customer service. This location is inside the mall. This location has a variety of styles. CJ listens and understands the assignment. Very satisfied customer. Had two ears pierced with no pain. Went really smooth.

em
Review №41

Kyana did a great job with my ears and my husband! We would definitely recommend her!

Ni
Review №42

CJ the manager took awesome care of my grandson CJ. Definitely has my future business! See you soon CJ!!! You have customers for life!!!

Ma
Review №43

My mom, sister and I got our ears pierced by CJ. He was so nice and patient, even though we came15 minutes to closing. All of our ears look great too!

Be
Review №44

Angela was amazing! She was so great with my 10 year old and made her super comfortable with the process!

Ha
Review №45

Angela is so nice. She did everything to work with me. Good pricing too. Go see her!!!

Jo
Review №46

Angela is great!!! Thanks so much!

To
Review №47

Love shopping at this location. Angela does a good job of explaining more about the different options available and services. Would be back here for my next purchase.

Jo
Review №48

Service was great and they were super helpful and gave great tips on why earrings go pick

ro
Review №49

They twoREP Kyana J. Was so helpful and professional with great advice and insight! I will definitely return.

An
Review №50

Angela was amazing and truly engaged with me and helping me find something cute and unique.

Ta
Review №51

It was amazing all the employees (Tina makayla) were so kind and patient 100% gonna come again

Ra
Review №52

CJ & Verlonda are awesome. They always have good deals! I love buying jewelry from them.

Yi
Review №53

Store manager is very professional and patient. He would give you enough time to pick your favorite ones and tell you the piercing aftercare process.

ja
Review №54

I love this store! The customer service was amazing and i had a great experience. 10 out of 10 would recommend!

Ja
Review №55

They are great! Love my pieces I got something for the family!!

La
Review №56

Amazing service! CJ did great, getting my second hole pierced barely hurt at all!👍😁

Va
Review №57

CJ was very helpful and fast acting as soon as I walked up

Mi
Review №58

CJ was exceptional, ask for him if you ever need help!

Du
Review №59

Love CJ go to him he took care of my sons piercing 💙 at closing stayed late for us 😊 thanks

em
Review №60

Cj & angela were so helpful and it was a quick and easy process thank you (:

Bi
Review №61

Awesome service and zero pressure to buy! CJ’s awesome!

Br
Review №62

Great experience! Very patient with my jewelry selection.

zu
Review №63

Best customer service, got my first nose rings here! Love it

Ma
Review №64

Cj helped pick a nose peircing out. They have great quality n price!!

By
Review №65

Great Service CJ always take care of me and the fam

Lo
Review №66

Got my ears pierced Angela was great quick and super friendly

J
Review №67

The store manager Cedric was awesome i will definitely be coming back

Ke
Review №68

Dana and Katy are amazing

El
Review №69

Angela did a great job with my ear piercing!

je
Review №70

CJ was the best!! super helpful and great jewelry!!

Ad
Review №71

Beautiful earrings, Kyana is a charm! Thanks Kyana

Ma
Review №72

They did a wonderful job piercing my daughters ears!

Bl
Review №73

CJ was incredible. Very helpful

De
Review №74

I really like them

Es
Review №75

Asks for CJ. Great service. Great prices.

Ev
Review №76

This place has a great variety of jewelry had a great time

Ch
Review №77

CJ is a good sales person!

do
Review №78

Cj helped me super patient and knowledgeable.Ty

Sa
Review №79

Cj was great!!!! Very Friendly:)

Li
Review №80

Angela was so great!

An
Review №81

Ask for CJ he was very helpful !

Os
Review №82

Nice 100%

Ta
Review №83

CJ manager was very good

Br
Review №84

Angela was amazing!

Ka
Review №85

Great

Je
Review №86

Ask for C.J!

Information
23 Photos
86 Comments
5 Rating
  • Address:16535 Southwest Fwy #5540, Sugar Land, TX 77479, United States
  • Site:https://stores.banter.com/tx/sugar-land/3906?cid=seo-listings
  • Phone:+1 281-262-9494
Categories
  • Ear piercing service
Working hours
  • Monday:11 AM–8 PM
  • Tuesday:11 AM–8 PM
  • Wednesday:11 AM–8 PM
  • Thursday:11 AM–8 PM
  • Friday:11 AM–9 PM
  • Saturday:11 AM–9 PM
  • Sunday:12–6 PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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