Banter by Piercing Pagoda

100 Cambridgeside Pl Space K21, Cambridge, MA 02141, United States
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Banter by Piercing Pagoda
Comments
La
Review №1

Went here super nervous to get our 6 month old ears pierced, but Aman made our experience perfect. She took her time to make sure the piercing would be even, made me and my husband comfortable, made sure our daughter was calm and not fussy, and explained in detail on how to take care of her ears afterwards. We are defiantly going to her again for our next child!

Dy
Review №2

Got my ear pierced and it was a super smooth and quick experience! Friendly customer service and they gave me lots of great advice and tips on how to take care of my new piercing

El
Review №3

Shatara is great! She pierced my 3 month old’s ears today and it was a great experience. I would recommend her to anyone. She is super friendly and professional, and very gentle and caring for my baby girl. She helped me select the perfect earring for my baby’s face. She also set up a 1 month follow up to check my baby ears. She made sure I knew that if I had any questions or needed assistance not to hesitate and reach out to her. The service was phenomenal. I initially found her by reading other great Google reviews for piercing infants ears. She is truly amazing. The service was quick, sanitary, and I felt safe with my baby girl.

El
Review №4

I got my ears pierced today with Shatara. She had me check to make sure I was comfortable with the marks for where the earrings were going. She was very knowledgeable and helpful with the service. She was very personable and made me feel comfortable with the experience. Everything was very clean. My mother also got her ears pierced again. Her holes had closed up and Shatara was able to line up the hole and repierce it. I highly recommend going to her. If I need another piercing, I will certainly be going back

St
Review №5

We love Banter. This is the second time we have gone there to have our daughter ears pierced and Shatara is PHENOMENAL. I would honestly give more than 5 stars if I could. Her demeanor and energy with babies and in general is just so gentle, friendly, and calming. She is super mindful with sanitizing and is meticulous with the ear piercing procedure, ensuring that I was happy with the markings prior. Our daughter barely cried and even gave her a smile when done. I highly recommend Banter and especially Shatara!

Em
Review №6

Shatara was amazing! So helpful, so personable and made the experience comfortable and seamless! My earrings look great and exactly how I wanted them! Highly recommend!

Sa
Review №7

I have been visiting Banter for a while now. They have great customer service and especially Shatara, the manager working here is amazing. She handles her clients in a professional manner. I got my ears pierced here and she did the job perfectly. You’re the best. I highly recommend you to visit the store.

Sa
Review №8

I took my 3 month old almost 4 months baby girl & let me just say that i highly recommend for baby piercings! Shatara and her team were well-organized & friendly, not only that but she did the process clean, safe & fast! in addition, they offer a free follow up visit. i’m so glad i came here.

Kr
Review №9

I was very nervous to do this, but I recently brought my 5 month old here to get her ears pierced and I am very pleased with the end results all thanks to Shatara. Not only did Shatara exhibit outstanding professionalism, she was also very attentive, patient, and kind. I was worried this would take a while and it was a true breeze. Anyone who is looking to get their piercings ESPECIALLY for their young ones, I highly recommend this location!

Go
Review №10

Went to get our 2 year old daughters ears pierced who has DS, and it went great. Shatara calmed our worries and was very personable and very caring for our toddler and the piercings look amazing!

Le
Review №11

I brought my 7 year old to have her ears pierced this past weekend. I do not have enough amazing things to say about Shatara. To put it nicely my daughter was nervous (ok she had a meltdown) and Shatara was incredibly, impossibly patient. I knew she wanted it done, she was just scared, and Shatara was able to reason with her just enough to get it done (an incredible feat!) My daughter was thrilled after (and a bit embarrassed by her meltdown lol) but I know for a fact if it had been anyone else besides Shatara her ears would not be pierced right now and my daughter would be disappointed. I cannot thank her enough and I highly encourage you to bring your children to her for their ear piercings! She is an absolute saint.

Li
Review №12

Took my baby girl to get her ears pierced and the team at Banter was great. I was a little nervous, but Shatara was very friendly and answered any questions I had. I appreciated her patience, and she did a great job! Thanks again!

Ha
Review №13

Had my first piercing today with Aman. She was great and made the process very smooth

Te
Review №14

Shatara Booker and Aman were awesome, id recommend getting your ears pierced here just for the lovely interaction. Professional, quick and nice, dont really think you can ask for more. 5/5 experience! Thanks yall!

An
Review №15

Aman, did my piercing, super straight forward fast and simple. No pain and just like that I was seated cleaned prepped and ready to go. Avast Variety of jewelry and earrings and the whole process was super simple.

Su
Review №16

Aman&Shatara were Amazing!! My daughter got her ears pierced for her 2nd birthday & the ladies made the experience that much better!!

Ma
Review №17

Had a great experience, Aman was great and my son did a good job being strong!

Je
Review №18

I recently just got my earlobe pierced and Aman was very helpful and nice despite me being a bit nervous. She made sure that I was okay with the process and reassured me that it was going to be a breeze which is exactly what it was. The customer service was amazing and I definitely plan on coming back to do more piercings in the future. Thanks again Aman!

Jo
Review №19

These ladies were amazing. Took my 5 year old to get her ears pierced and Shatara and her assistant did a great job.

Jo
Review №20

In terms of the ear piercing and how it went: 10/10, everything was clean, straightforward no surprises.Aman the kind young lady who did my piercing made my experience way better. She is an 11/10. Would recommend if you are looking for an ear piercing.

Tr
Review №21

Amazing staff! Don’t make you feel scared at all. Would highly recommend

Ch
Review №22

The lady who did my piercing was super kind and made me feel comfortable even though I was initially nervous. Very happy I went here!

cl
Review №23

Great experience! My girls loved it! Thank you Amam

Gr
Review №24

Got a piercing the other day and it was such an easy process. Aman was so helpful helping me pick out earrings and answering my questions!

St
Review №25

Beautiful customer service! I got my 5month old’s ear pierced and the experience felt welcomed, personal and kind🤍. My daughter did not cry of pain just didn’t like to feel restraint lol and even gave a big smile to our piercer Shatara (she’s not fond of strangers). Also my daughter and her granddaughter have the same name!! Beautiful 🤗 make sure y’all go here! I’ll be back soon, this momma might get her third ear piercing lol. Thank you🤍

Ta
Review №26

Shatara Booker & her team at Cambridgeside Mall was very persuasive and helpful when I was purchasing my jewelry. She was also helpful in helping me figure out what was best for me and my style! Definitely coming back and love the team !

sh
Review №27

I got my piercing done with Shatara and it was amazing! It was quick, simple and I love it! Will definitely come again!!

El
Review №28

I recently got my ears pierced here. Aman at Piercing Pagoda is phenomenal! Her expertise in piercings is top-notch. Shes not only skilled but incredibly attentive to personal preferences and concerns. Amans professionalism, precision, and friendly service make the entire experience enjoyable and much less stressful. I highly recommend Aman to anyone who wants to get their ears pierced.

da
Review №29

Store manager Shatara was excellent. Amazing experience all round!!

Fa
Review №30

The most horrible customer store i have never seen . instead of fixing your issues based to the feedback you get from the clients you remove them so you can stay 5 starts . stop lying to the people.

Ma
Review №31

Aman was very professional, informative and added levity when I was nervous. Would 1000% recommend Banter to others.

So
Review №32

Aman did an amazing job. She was so sweet. I needed to get my lobe pierced and I thought it was going to hurt so bad as I have such a low pain tolerance but I barely felt it and I didn’t even cry!! Great experience

No
Review №33

Deyri was great and very gentle. I highly recommend her to all of you out there

Ja
Review №34

I can’t thank Aman enough, she was soft spoken, patient and explained everything to me prior to piercing my four month old daughters ears. She truly is great at her job and I hope her superiors knows that. Her coworker told me how great she is at her job as well! I explained to her that I went to three Claire’s stores and was met with terrible customer service but didn’t know where else to go to pierce my daughters ears. I’m happy we happened to pass by the Piercing Pagoda stand when she was there, she made the experience much better than I ever thought it could be. I cried more than my daughter did and Aman gave me the biggest hug, she’s really a sweetheart. Thanks so much Aman your awesome!!!

Ke
Review №35

The manager of the kiosk, Shatara, was very helpful and pierced my ears today. I feel confident in the after-care process for my second lobe piercings. I would definitely recommend it. It was quick and relatively painless.

Ch
Review №36

Amazing manager and staff!!! My daughter was very nervous, and they made her feel relaxed and comfortable. Would 100% recommend, especially if you’re looking for a place to bring your young children for their first ear piercing.

Sh
Review №37

AMAN (Cambridgeside Galleria) was especially sweet and patient with my 4 year old as we met for a ear piercing. She was very thorough with her procedure and it was fast. We spent more time talking than the actual service!! Thank you Aman

El
Review №38

Amazing team, great service. always love coming here and getting what I need from here. Shatara, the store manager is the best person and nicest in the world!! Please come get your jewelry here.

Sh
Review №39

What a GREAT- experience!The manager was amazing. So thorough. So clean. So sweet.My 7year old had a wonderful experience and I would recommend to anyone!!!

Da
Review №40

Shatara was an awesome Lady. I was looking for a wedding engagement ring and she went above and beyond to help me pick it out. I give her store a 5 star. Great personality and professionalism.. Go see her for your diamond needs!! Thank you again Shatara!!!

Sa
Review №41

My daughter and I got our ears pierced yesterday, and we had such a great experience. My daughter was so nervous, but the woman that helped us was so kind and my daughter says she felt no pain and had no fear! We will tell everyone to get their ears pierced here!

Am
Review №42

I brought my daughters here for their first ear piercings ages 4 & 6. The girls were so nervous that the piercer Aman had calmed the girls down and explained what the process was like and she even cracked jokes to ease the nerves and had little conversations which btw helped alot. Once it was all done, the girls were so excited and happy that they both gave her a hug and said theyd come back again even just to say hi.I would recommend everyone to come here for their first piercings with kids or even themselves and see Aman because she was lovely, caring, and very thorough with the piercing process!! :)

Ca
Review №43

Shatara did my piercing todayyyy, BOMBBBBBB she made the experience very nice & comfortable, I loved her personality for sure but her customer service was A1. Felt like I’ve known her all my life she definitely knows what she’s doing, & does her job more than well! I will definitely be back❤️ & if you’re still reading this idk what your waiting for head over there & tell her my review sent you 😌😌

Me
Review №44

Both of the ladies working were so kind and patient and the process was smooth and they made it an enjoyable first experience! Ty Aman : )

Br
Review №45

Shatara is very nice. This is my second piercing in Banter with her. ❤️

Ka
Review №46

Chantar is amazing she super comforting . As my first time getting my piercing she made my fear go away. Definitely one of the best staff I’ve met ever .

Cl
Review №47

The piercer who pierced me (I forgot her name, sorry😔) was super sweet and patient, as well as very professional. She talked my sister and I through every detail! The piercing itself, hurt a little bit but I also have very low pain tolerance so- Anyway, it was an overall great experience!

Jo
Review №48

Shatara was great. Personable and knowledgeable! The best!

Co
Review №49

@cambridgesideThey were so amazing!I got my ears pierced with them and when I was worried about my ears being infected I came back and they eased my stress.They even helped me figure out what was going on and provided a solution. I 1000% recommend!!!!

De
Review №50

Shatara gave me the best customer service and made sure i left with the right bracelet and side . She was very helpful, patient and funny. She is located at the Cambridge Mall .

Be
Review №51

Shatara was amazing! Everyone should go to her!

Su
Review №52

Manager Shatara is the best! Helped me get Christmas gifts and always amazing service!

Lu
Review №53

Shatara and Nick were great to work with - extremely sanitary, great options to choose from, and the appointment was super quick! They take appointments and walk ins. Would highly recommend.

St
Review №54

Aman was great! She was relaxed and professional. She gave us the time to decide which earring we wanted and guided us through the aftercare.

Jo
Review №55

Shatara is the best she made the whole process quick, painless, and fun. Cant recommend enough!

Di
Review №56

Excellent service! The staff was very friendly, Shatara did an awesome job! And Nick keeps the conversation flowing.

Em
Review №57

Best piercing experience! Gorgeous jewelry and amazing customer service!

Je
Review №58

Aman was great! Our son got his ears pierced for the first time and she made him feel comfortable.

Na
Review №59

The manager was super nice and welcoming. The process was very quick and easy and the results were amazing.

Sh
Review №60

I was very afraid to get my ears pierced, however due to Shataka’s friendliness and comfort I was able to do it very smoothly! Definitely recommend this place for any first time piercing! 🤩🤩

Ch
Review №61

Shatara Booker the best!!!! Love her she pierced my baby girls ears Blessings beautiful

Ma
Review №62

Great ear piercing experience for my 6 yo. Very fast and not painful. Thanks for great job team!

Ky
Review №63

Shawarma was amazingKind thoughtful and very thorough!!I love her

Lu
Review №64

Shatara is amazing, brings energy and joy to the mall, came to get a ring and left with an earring and necklace. 100% recommend

Bu
Review №65

Shatara is the best person in the world everytime I vist here i she treats me well you guys should promote her

Th
Review №66

I had the most exhilarating experience at Banter. The customer service was flawless and I walked away as valued customer. I will return and soon.

Mo
Review №67

It was wellShe is so sweet

Kr
Review №68

The manager was very welcoming and explained the entire procedure clearly! Will definitely return.

Ch
Review №69

Shatara was the best! A great experience. Friendly, fun and very professional. I highly recommend.

Ja
Review №70

Quick, easy, great service

De
Review №71

Perfect experience! 10/10

Ma
Review №72

Excellent customer service! Made me feel comfortable, clean environment, did a great job with my piercing

Ma
Review №73

The service was excellent Aman and Sharata were very kind and patient.

Review №74

Sustara who works there she is a very kind person very affectionate and polite with the customers.I felt very good with her service, she is good at what she does.😍🥰

Ar
Review №75

Aman did such an amazing job on my piercing she was so sweet and amazing thank you

Ma
Review №76

Was kind and friendly easy service

On
Review №77

Shatarra was amazing! We got new piercings and it was a fabulous experience!

Me
Review №78

Great experience! Friendly associates that helped me pick out jewelry and aided me through the process.

Em
Review №79

They always have an upbeat personality , and always help me with all my jewelry needs .

An
Review №80

Good customer service

Sh
Review №81

Shatara was super nice and the piercing was pretty painless!

De
Review №82

My experience was great. Great customer service. Great energy and great sells person.

Ma
Review №83

Alan was so nice and helpful! Easiest piercing experience to date!

Ea
Review №84

Do earrings really well

Ge
Review №85

Great people ! The customer service was amazing

Sa
Review №86

Great service! Great placement! Highly recommend!

Jo
Review №87

Great service

Ch
Review №88

The piercer is very kind patient and understanding. 10/10

He
Review №89

So polite and professional

Ta
Review №90

Aman was great!

Ja
Review №91

It didn’t hurt and it was good

St
Review №92

Shatara was excellent!!

An
Review №93

Great customer service

Da
Review №94

Famattah and the store manager helped me get a new piercing and my jewelry with ease!

Am
Review №95

Its quick, not too painful, and I look forward to the healing effects later. Recommend Miss Shatake

Information
27 Photos
95 Comments
4.9 Rating
  • Address:100 Cambridgeside Pl Space K21, Cambridge, MA 02141, United States
  • Site:https://stores.banter.com/ma/cambridge/3650?cid=seo-listings
  • Phone:+1 617-272-8872
Categories
  • Ear piercing service
Working hours
  • Monday:11 AM–7 PM
  • Tuesday:11 AM–7 PM
  • Wednesday:11 AM–7 PM
  • Thursday:11 AM–7 PM
  • Friday:12–8 PM
  • Saturday:12–8 PM
  • Sunday:12–6 PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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