Claires

My mom and I got our ears pierced here. My mom got her cartilage pierced, and I got my second piercing. We got them pierced in January 2024, and they are still healing. We think her ears are infected. A couple of weeks after I got mine pierced, they were infected for about three weeks. There was pus and a piece of hair inside my ear, and I have been using the cleaner, but I dont think it works very well. It has been about six months, and I have seen a little bit of improvement. My moms are not healing at all, and she can barely sleep since she is a side sleeper. When she sleeps on her side, it hurts. Her name was Sam or Sammy. I cant remember, but on her apron, it said that she had been doing ear piercings for 11 years, I think. My ears are about 60% healed, but my moms, on the other hand, are about 20% healed. I dont think we will get any more piercings here. We were going to go to a tattoo parlor, but it was last minute. I really wanted to get them done for my birthday. We didnt have a very good experience, sadly.Sincerely, Leila

Did great job with piercing my niece’s ears.

It was okay experience. Just didnt did have what l was looking for in store. A clear cross body purse needed for work. They do have other options. Cashier was sitting down focused on her phone. I thought she was sleeping on the job. Not paying attention to the customers in the store.

This place is horrible. I was trying to do something special for my 8 year old daughter and get her ears pierced. Her left ear is still hurting because the lady put the ear ring in wrong. After three weeks her left ear is still sore.This place deserves a 0 rating.

My children while little have always enjoyed Claires. We go occasionally, and are reminded everytime that they are expensive. Even with their buy 3 get 3 free deals. So we just have a limit when we go. Always have friendly staff 😉

Thanks Claires! Piercing Pagoda has 50% off the 2nd earring pair with piercing!!! I wouldnt have known this but went to Claires for a repiercing and with the one-person staff, there was a wait. Waiting...I dont mind. As the staff person heavily socialized with one customer after piercing her babys ear, she then waited on several other customers that came in way after I did. Still..not a problem. The problem came when everyone else had been serviced and left the store, she started to someone on her cell phone. I left and told her I will go to Piercing Pagoda. So glad I did!!! Professional service, better piercing selection and 50% off my second pair!!! Best $150 I spent today!!!

This pandemic has made it impossible to take the kids out so... they sure acted insane when we went to have my sister’s ears pierced. The two young ladies there were great and patient and just wonderful. Helped us get quite a few things too ❤️

Paid $80 apiece for both of my sons ears pierced. Played a waste of time Easter egg hunt I thought for 5% or 10% off NO 3 lollipops. Left the diamond earrings I brought and a hair clip. I called 5 times when I left no answer!

Claires in SouthPark Mall is extremely pricey! But the reason I still give it five star rating is because they have wonderful excellent goodies in there for women. Their jewelry are so pretty so gorgeous but I cannot afford it!

I took my 88-year-old mother to have her ears pierced and I could not of asked for a nicer lady, a more patient lady or more efficient than the person who worked on my mom. I will go back there in a heartbeat. Awesome experience!

Online and on mall doors is says they open at 10 but when I arrived they stated through the gate that they open at 11. I enjoy their items but its annoying being told something different than whats stated and get looks like Im the crazy one.

Security followed me around as if they was lifting something. I was with my daughter and grandchildren during the stores buy two get one. So, you walk around looking to see what uou want. When I realized that I was being singled out I put what i had down and left. My daughter wanted me to still get the item because my granddaughter wanted tei items. Never again...

Cheewee. Don’t press a sales product on me! I picked up one pack of hair ties, do I look like I need 90 hair ties to get your sale? I don’t need that much of anything.

It’s beautiful place but they need to put more items

Very nice store. Great ear piercing.

Organized and clean. But what they have today you may not see tomorrow

Got second ear ring hole and love it. Thanks Ms. LADY.

Nice cute place over priced got ears pierced here

The cashier was very helpful, consistent, and professional

This place is located inside the Southpark mall, friendly staff.

Caught a great sale

Very polite customer service.

Expensive....but good service

Great things to buy

Didnt have what I needed

Great stuff

Friendly staff..