Banter by Piercing Pagoda

You guys better get down here and see Jessica!!!!! She is so amazing and the best at her job. Her customer service is top tier she goes above and beyond to help you.

Jessica is an amazing piercer, she did really good and explained my piercing well. The pain was not bad at all, and I will be coming back !! Thank you so much.

Jessica was very patient and answered all my questions, which was a plus on top of the amazing and quick piercing she gave me. I will definitely be returning soon !

Ari was so kind! Very knowledgeable and patient when helping me pick out the right piercing. Ari went above and beyond helping me and my grandmother. Couldn’t have asked for better service!!

SeMoni did a great job piercing my daughters ears. She was very informative and quick at her job. Will definitely recommend to friends and family!

I got my kids ears pierced with Ari and SeMoni in South Park mall today March 15. They were extremely helpful with locating them in the store as well as correcting my friends torn earlobe and making sure my daughter was comfortable since she was scared and made sure we were all satisfied. I would 100% recommend anyone and come back again in the future to see them.

Ari and Charity did an amazing job with making my sister feel calm when getting her ears pierced.

I thought it was cool, it didn’t hurt as bad as I thought it would and samiyah was real cool about it and helping me out.

Ari and SeMoni were absolutely wonderful! Both of my girls got their ears pierced and had a great experience.

I had the best experience of my life. They made applying for the progressive leasing payment plan easy and very assessable. The employees were very hands on and polite. They provided me with an outstanding service I would definitely come back. 10/10!!

SeMoni was very helpful and has great knowledge of each product. Really enjoyed her service

SeMoni was wonderful! Loved her happy attitude and thoroughly explained everything!

SeMoni was amazing! My daughter got her ears pierced for the first time. Very kid friendly and clean! Would 10/10 recommend!

Great experience! SeMoni was professional and friendly!

Ari helped me choose a pair of earrings for an event I had coming up. Offered wonderful advice and recommendations until we settled on a pair.Experience was very polite and quick! Would absolutely recommend stopping by.

We had a great experience with Ari, she was very professional and personable. She made the experience very wonderful

Jessica was very nice! && she did a great job on piercing my second hole on my ear.

Ayleah was great! Brooklyn left with a smile. Thank you.

Samoni and Nataudi were the best‼️

Jessica was excellent with piercing my son’s ear!

They did a great job and our permanent jewelry look so good.

Quick, easy and kind service Ari and SeMoni are the best!

Very detailed, takes her time. Thank you SeMoni

Amazing! Jessica and Diana did great!

Ari and Charity are the best. Phenomenal service!!

Jessica was great! She was very professional. She answered all of my questions and was very patient with us! Would definitely recommend

Jessica was the best. 10/10 recommend. I will be going back!

Great customer service

Jessica was very helpful and provided awesome customer service! She explained very payment option and made my shopping experience easy! Thanks Jessica

Sales Associate at Southpark Mall in RVA was by herself working hard and assisting everyone with patience and excellent customer service! She deserves a raise!

Please be aware!!! Yesterday I purchased some earrings (for my cartilage) from Banter, when the purchase was rang up, an extended warranty was added without me being asked if I wanted the warranty when I questioned the amount I was told it included a discount and warranty. I asked how much the warranty was she stated $14 but I did not know it was for each earring that I bought. I am all for salespeople getting a commission but not like this.

Jessica was very helpful and skilled and she didn’t push me which I appreciate

Beautiful Jewlery! And my beautiful Piercer Semoni did such a good job on my ears! I definitely recommend this over Claire’s in my own opinion.

Jessica was amazing! Got me hooked up, and I love my new jewelry! Highly recommend :)

Ariana was very knowledgeable about the selection of jewelry offered. Thank you for helping us make an informed decision.

Great work! Did my 7m daughters ears quickly, and they healed so nicely. Advised of the stud sizing and was very helpful too

I don’t remember the lady’s name that pierced my daughters ears but she did such a great job

Great experience for my son!

Jessica was very helpful and patient with my purchase. I really appreciated her help

Excellent service! By Ari

Jessica at Banter in South Park Mall was great and the customer Service was amazing. Thank you Jessica

Got my piercing on 3/3..the girl was very nice but was not qualified. She did not clean the piercing location before or after procedure, the holes are not even, and she said I HAD to get a short stud because of the size of my ear lobes. I continuously explain to her that my ears are very sensitive and have a hard time healing but earring post is so short there is no wiggle room and its impossible to clean properly. Also had a bunch of people standing and sitting outside and inside the booth... Very unprofessional and will not be going back.

I went there to purchase a nose ring . Unfortunately no one was available. Until 1:00 pm . That’s the time the clock read they would return. It was ok with me , because I had only 10 min to wait. So I decided to walk around the mall and check out some of the other stores. I stopped by Spencer’s and they were really helpful and knowledgeable about piercing. I even end purchasing 3 pair nose ring from them . They also had a lot of different varieties to choose from . Also the customer service was on point . !!!!!! After leaving there decided to not to go by piercing pagoda , because I had already found what I wanted at Spencers but as I walked by . I thought to myself?? Let me look at the what they have . A young lady approached me and ask me if I needed help ??? I said yes . I’m looking for nose piercing. She said it’s in the other side . I said ok . When I was pointing at the one I wanted . She said I have to spray your hand first . Which is understandable do to COVID . Then I pointed on top of the glass. What I wanted to see . She picked up the wrong piercing. She did not put her hand inside of the case into the direction I was pointing. . Therefore without touching the product. How do she know where I was pointing. Then she picked up a heart ❤️ I said it’s not that one it this one at the bottom. She says that’s the same one . I said no it’s not . She said you’re pointing on the wrong one . !!!! Very Loud !!!! First of all Why is she auguring with me About where my hand is pointing. It’s not like I can get the item I want myself . Second . I ask her how do you know where I’m pointing if I’m pointing on top of a glass ???? She says ok ok I apologize then she gives me the the silent treatment. Only answering questions very shortly. I’m feeling a attitude now . So I said forget it . I’ll just order on line and pick it up here . She said ok . No thank you or nothing !!!!!!! It’s said companies put inexperience people in positions to treat customers like this !!!!! I felt disappointed, disrespectful. She should be held accountable. I wash I could let a district manager know how I was treated. .maybe I will continue to proceed this , until I find one . In the meantime I hope you guys don’t ever have to be treated like this !!!!

Jessica done Excellent and very nice and professional

Jessica was wonderful!

Me and My mom got piercings today by Jessica , it was a great experience!

Ari was amazing!!

My granddaughter got her ears Pierced and the ladies was awesome!!!

They did the piercing not only quickly but beautifully as well

Jessica was very nice and kept is professional

Samady is the Best ❤️

Jessica was AMAZING!

Love this place so much will be going back soon my 9 month old daughter my 5 month old niece and I all got our ears pierced the earring prices where great the customer service was great ❤❤❤

Jessica Thank you

Breaking out in hives from gold necklaces that I bought!!!

Good luck getting anyone to help you, they are too busy being social with their phones and friends.

Jessica was awesome!@!

Quick informative and efficient!!

Cheap products and barely trained kids doing ear piercings.

Great service very helpful

Super friendly and professional

Great Customer Service!

My girls love it!

Employees very helpful.

Just go to a professional.