LaserAway

369 E 17th St Ste 4, Costa Mesa, CA 92627, United States
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LaserAway
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Je
Review №1

Just book it. You will be glad you did. Staff is AMAZING and fun. Results are SERIOUS and long lasting. The best part is that it’s almost like a lifetime gym membership, where I can book anywhere in the country. I travel a ton for work and they are in all the major cities where I am always traveling. The best!

Br
Review №2

The girls at all Laser Away locations have pretty much always been so fabulous, accommodating, friendly, compassionate, and nice. But recently, I visited the Costa Mesa location, and I am so impressed with the help I received from Ava, Anne and Jen, the nurse. I left my nose stud in the room after my treatment so I called them and Ava dug through the trash to find it for me Jen, the nurse, also recommended Patenza for me as a alternative for Botox, which I have been looking for for a while. THANKS SO MUCH LADIES !!

H
Review №3

As always, my nurse Jenna gave me pleasant and painless service. She is excellent. Also, the women at the desk really set the tone with their warm welcomes and upbeat attitudes. Thanks to all!

Sk
Review №4

Great customer service and loving how my skin is looking and feeling after my treatments. I am currently getting laser hair removal on my face. Honestly I didnt hurt like I thought it would. I was actually relaxed and comfortable. Im noticing a huge difference from my first session. About 15% of the hair is gone, not as thick, and taking longer to grow. Looking forward to get more treatments done.

di
Review №5

Nurse Jena is a great Nurse she makes me feel comfortable. And always always talks to me of the following steps. And after caer shes amazing.🤗🤗🤗

es
Review №6

Greatly recommend LaserAway! Not just laser hair removal (because it works) but Laseraway as a whole ! Their customer service is 10/10. The girls there are always so so kind ♥️ the staff is super knowledgeable and they really do make you feel very comfortable when getting any procedure. It’s pricey but very worth it .I have been doing the laser hair removal and definitely see the results .Also, Susie ( not sure if I spelled it right )is so great . She worked with me on getting my funds from one service to another - which i was so happy about !

Co
Review №7

From the moment I walked in I felt welcome and noticed how clean and professional the place was.Only sat briefly until Jena came out with a warm welcome.The procedure was painless and Jena was very professional and explained everything very thoroughly.I can’t wait to return!

La
Review №8

Kristin is absolutely amazing! She did my hydrafacial and was so kind and did a great facial. We talked all about our love lives and possible engagements.;) Love her!!

Mc
Review №9

When I was looking into laser hair removal at the end of 2022, I had seen ads for Laseraway everywhere. I knew there were cheaper prices elsewhere that friends had gone to and had success with. Because Laseraway sales agents are very persistent, convincing, and you could say quite talented at their job (selling a product for the most amount of money), I had been sold into a $4,000 package to get my brazilian, legs, and underarms lasered. I put it on a payment plan that finally got it payed off today (almost 2 years later).Unfortunately, after my 8 sessions of each I was not satisfied with my results. I was told to then purchase more sessions /maitenence sessions, in which I could simply not afford, nor did I want to continue due to feeling like I was throwing my money away on something that was lacking results promised. This truly felt like a big scam I hate to say. My hair everywhere has grown back to its original thickness (I would say I see a 10% difference only in some random patches on my brazilian, but everywhere else including bikini line, leg hair, and armpits are back to their usual!).I wish I would have been more educated on this before getting locked into an expensive package. I am not one to leave negative reviews toward places, but this one really frustrated me.Lastly in terms my experience at the location - front desk at the Costa Mesa location was amazing - always kind and friendly. Most nurses were great and were always happy to answer my questions, but you could tell they were being overworked in the sense that they would be back to be all day long/I always had to wait awhile for my pre-booked appointment - all sessions seemed to go over. The rooms were so sterile (totally fine since it is a room with medical staff, but there is a lack of comfort because of it). I also felt dissapointed in the bathroom eminities based on the price I was paying. I would have loved to have products in the bathroom to freshen up, take off makeup, remove lotion, etc.

br
Review №10

I came to drop off a friend for their Lazer appointment. The staff here were so courteous and professional that I decided to also get a lip flip while I was waiting.The receptionist was so friendly talking to me about procedures I had contemplated for future but was unsure of. She reassured me, recommended me something in the process, and answered any questions I had thoroughly.The person who did my botox was very kind, calm, and professional. She was very quick and I had minimal pain. Would do this all over again

Lu
Review №11

Thank you it was a great service. The manager was really helpful and polite. Shannon was so nice and helping us. Nurse Jia did a great treatment and hopefully I she can still attending me. Thank you for you help.

Ja
Review №12

Michelle, the nurse who did my injectables, was amazing. Super gentle, quick, considerate (and no bruising!?). The front desk ladies were so kind too. Best injectables experience thus far.

Di
Review №13

From the moment one enters Laseraway, you know you are in good medical hands! The Clear & Brillance procedure is the best!

Su
Review №14

I’ve been having clear and brilliant treatments for the past two years and there is a very noticeable difference in my skin texture and the evenness of my skin tone. I will continue to get clear and brilliant treatments as regular maintenance.

Ch
Review №15

I just recently started going to Laseraway to get Clear & Brilliant done! I absolutely love it so far. I’ve visited a few different locations, based on availability. The Costa Mesa location has given me the best experience so far! The lovely ladies in the front Suzi & Jean were so kind and helpful! Nurse Angie was the absolute best! She made me feel super comfortable and relaxed. I highly recommend booking with her if you can catch her on the days she’s working! :) Can’t wait for my upcoming appts at Costa location!

Jo
Review №16

Nicky was very professional and even offered skin care recommendations which was very appreciative.

Pa
Review №17

She was so sweet and made me feel so comfortable! She also did a great job doing my laser hair removal treatment and it was over pretty quick!

La
Review №18

Love this place.The staff is friendly, fast service.Great advancements IN modern technology and science.Take care of yourself, Look good, feel good. Invest yourself.

So
Review №19

Everyone is so kind and helpful. They always make me feel so comfortable and make sure that you’re taken care of!

La
Review №20

Michelle is so fab! And not only skilled and educated but so kind. Great bedside manner and it doesn’t hurt that she’s adorable!

On
Review №21

Nurse Jena is amazing. Ive had her before and she is gentle and very friendly. All the staff is amazing and always informative of all deals

Ke
Review №22

I love this location (Costa Mesa) for all of my appointments! Everyone is so kind, helpful and very skilled at their job. I trust the professionals here to provide excellent results always. I had a very nice experience and I appreciate their honesty, assistance and support all around!

Je
Review №23

Nicky is great! She answers all questions you have, is very patient and very thorough in her work.

Er
Review №24

Like the place. The ladies at the desk are great. The technicians do make you feel comfortable even though the laser treatments are a little awkward- however-after all my laser hair removal services were done, I can honestly say it didn’t work at all. I allowed myself to get upsold to some face treatments (clear and brilliant) and they’re done nothing either. The hair removal doesn’t feel great so to have paid what I did, carved out the time and experienced the pain only to have it not work is a huge disappointment. Several friends have said the same. Nice place. But it doesn’t work. And I don’t have lots of dark hard to remove hair.

El
Review №25

Great service! Angie is great. The front desk was friendly as well.

de
Review №26

Went to lazer a way and nurse Jenna always does an amazing job with my hydro facials and clear and brilliant treatments.

Ji
Review №27

Michelle never fails to do an amazing job. She is so kind and makes me feel very comfortable.

Ke
Review №28

Kind front desk staff and kind clinicians. Very happy with all of my experiences at laser away!

Ka
Review №29

The team was friendly and professional, Nicky was attentive, detailed and made sure I was comfortable. Thanks!

Sa
Review №30

I have been getting tattoo removal for a little over a year now here. I have had 7 sessions with almost no results. I understand skin reacts differently and sometimes it may be unresponsive but no other treatment options were discussed with me and when I asked to talk about why my tattoo wasnt responding well I was shut down. I went to another place and have already seen more results in 1 session than 7 here at 1/3 of the cost. When I asked to talk to someone about my results I got no response but they are still calling me to sell me other services I didnt ask about lol.

Ma
Review №31

Michelle was awesome! She checked how I was doing every time she would work on a different zone.

Sl
Review №32

Great experience from walking in the door to walking out the door !Nurse Jenna was fantastic!

An
Review №33

On Oct 10 I made an appointment forOct 12. Shortly after, I found out my dermatologist could do the treatment for less money. I canceled my appointment with LaserAway immediately and asked them to remove the charge from my credit card. I am getting no response from LaserAway. CRICKETS

Se
Review №34

I have had an amazing experience with my treatments at LaserAway. Not only did the results surpass my expectations, but the entire staff has been extremely helpful. Alivia and her team were very professional and quickly identified the ideal regiment for my needs. As well, Angie and all of the nurses have done a great job helping to improve my skin. I highly recommend LaserAway.

Sh
Review №35

I love that LaserAway has so many locations close to me but Costa Mesa is my “go to.” The team there is always so warm and welcoming and you can tell they genuinely care for their guests outside of what happens in their clinic. I have never once felt like I am being “sold” on something, the suggestions and recommendations that the staff give me are always on point and match my needs every time. I am so happy that I chose LaserAway and don’t even get me started on the results I am seeing and LOVING from my hair removal sessions.

al
Review №36

Jena is amazing always makes me feel comfortable.

Le
Review №37

I absolutely love the results I get from my laser hair removal services and from the Clear + Brilliant treatments! The staff at the Costa Mesa location are extremely warm and friendly. The services are definitely expensive but for me, they are worth it.

Jo
Review №38

Lovely and clean, definitely makes you comfortable, they go out of their way to make sure you are comfortable. Very professional, knowledgeable, understanding and gave great follow up information. All the staff members were very nice. Definitely recommend this office and I am excited to continue my treatments.

Pa
Review №39

Everything worked well the nurse was very nice except for the vicious cold air that was blowing

Re
Review №40

LaserAway is my new spot! Love this place. Not only is it super cute and extremely clean but all the girls who work here are sweet and helpful. Angela is awesome, she made me wrinkle free! She is very careful and detailed. She made sure I was completely happy with the results.

Am
Review №41

LaserAway is my go to for all my needs! I absolutely love this place, not to mention that its super cute but CLEAN too! All the girls there are so helpful but Ashley R went above and beyond for me. She was so sweet and not pushy. She didnt make me feel like she was just trying to sell me something. She was there for me and answered all my questions and was VERY accommodating!

An
Review №42

I was inquiring for pricing as laser facial is in general pricy. I called and spoke with their representative, she said that they have payment plan and can check for me if I approved or not. She claimed that it is only a soft pull on the credit report, but it turns out to be a hard pull. I ended up not moving forward because of the pricing, and when I was checking my credit report I saw the hard pull. I was shocking that Laser Away would sweet talk you into this. Now I am glad that I didn’t move forward with the treatment because it might be as good as what they described.

Jo
Review №43

I have been to the Costa Mesa location at least a dozen times over the last 18 mos, and all the staff are superb at what they do, especially Michelle ( Director) and Jenna ( Lead Technician)... Always welcoming, gracious and accommodating. I tend to spend a bit more here (depending on the procedure) , but it’s worth it, due to the care and service provided.

An
Review №44

Skeptical of laser at first, but now I love it!! I’ve kept the cadence up and seen results in really stubborn areas. Also, less painful than waxing in my opinion, plus everyone who works at this location is stellar. I’ve been there over 6 times and every time the service is wonderful which I feel is hard to come by. It’s well worth the price, for not only the results but how you’re treated. Well deserving of 5+ stars, would recommend!!!

Ca
Review №45

I recently got treatment from Eryn and she did an amazing job. She was thorough and explained everything in regards to my treatment and answered all questions.I definitely will be seeing her to do any further treatment in the future. She has the magic touch

Le
Review №46

Michelle and the whole staff make a process that can seem scary and uncomfortable really great!

al
Review №47

I had a skin and brilliance and facial hair laser removal has lots of sessions. Both treatments world while getting treated at the time. Once my treatment or session were done, my facial return twice more than when I first started and the sun spots on my face returned darker! I’m stuck paying this $2,000 treatment! Sooo disappointed after I called and told them my problem, she they wanted to “make it up” to me by selling me another $700 worth of treatment!!!Never again!!! My friends and family tease me about my $2,000 “skin and brilliance” treatment! Continue to wax my face for less money!

Cl
Review №48

Skilled and professional Servce. Kind as well...and Thank You.

Bo
Review №49

The new LaserAway in Folsom is awesome!Jessicia at the front desk knows how to run that place. She always has a great attitude!I love their RN Emily!! Yes, 5 stars all the way!

Ra
Review №50

Great customer service and easy service with the nurses!

Ca
Review №51

Thank you Eryn!!! Youre a Perfectionist! Shes got the right touch and knows how to take care her clients. Definitely will be scheduling my future appointments with her!

Ch
Review №52

Team was amazing and so generous !!!!!!!! Love love love ❤️ - Channing

Ai
Review №53

Laser away in Costa Mesa is the best in the area!!! They are very helpful to both my daughter and I and comfort is # 1 to us as we dislike going through pain. Thank you and I love the black card when you first opened and Im still using it to this day

Ca
Review №54

Laseraway have such ana Amazing team!Its ALWAYS clean and they are alway welcoming and smiling.. All the nurses i worked with are professional and friendly.I highly recommend going to Laseraway NOW if you havent tried them yet :))))

Nu
Review №55

Gacia was great! Very friendly, knowledgeable, and made my experience very pleasant.

Do
Review №56

Staff is always friendly , welcoming and professional. Always telling me what’s going on at the store , making sure to check in with me and my treatments . Love going here !

Kh
Review №57

If u want to throw ur money to trash this is right place. 0 customer service if u have any problems with treatment they do for u. Never return ur call ever. Their Laser hair removal doesn’t work. Of course no money back no matter what. U will regret going there 100%

Ju
Review №58

Tessa was efficient, detailed and experienced. Would recommend her.

Sa
Review №59

Unfortunately worst customer service, I’ve been contacting them for the past 3 days to get my money back and they didn’t help at all. I emailed, texted and called them for nothing.

al
Review №60

The ladies there treat you like family, so warm and welcoming. Thank you laser away for not judging my appearance and letting me be myself.

Ju
Review №61

Terrific team and amazing results

Me
Review №62

Loved my experience!

Er
Review №63

Love Laser Away!!

af
Review №64

They are sadly unprofessional in their job.Also after I cancelled my package, I called them 3 times to give my money back.

Sh
Review №65

Very friendly

Je
Review №66

Love it...very personable ;-) Great Service and Staff ;-)

Al
Review №67

Great customer service and progressively saw results.

Ra
Review №68

Angie was awesome

Na
Review №69

Go anywhere else.

To
Review №70

Had a great experience here with Shannon & w/the front desk team each visit. I highly recommend my favorite Nurse Jena who took great care of me for all my treatments! She’s very thorough made all my laser sessions comfortable, warm and welcoming! Great team at this 17th St Costa Mesa location!

Information
26 Photos
70 Comments
4.4 Rating
  • Address:369 E 17th St Ste 4, Costa Mesa, CA 92627, United States
  • Site:https://www.laseraway.com/locations/ca/costa-mesa/
  • Phone:+1 949-548-2929
Categories
  • Tattoo removal service
Working hours
  • Monday:10 AM–8 PM
  • Tuesday:10 AM–8 PM
  • Wednesday:10 AM–8 PM
  • Thursday:10 AM–8 PM
  • Friday:10 AM–8 PM
  • Saturday:10 AM–6 PM
  • Sunday:10 AM–6 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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