Wendy was wonderful with piercing my 7 year old’s ears! Very friendly, communicative and paid attention. Definitely commend.
Shaun D. was amazing! He helped us pick out exactly what we needed. Gave us good ideas for piercing placement. Great artistic views when helping us pick out jewelry. My brother got is ears pierced. He was super hygienic and everything was cleaned properly. Such good vibes in this store. Highly recommend!
Shaun was fantastic at Menlo Park!! Leo’s like me get along with this Taurus Shaun ❤️
What an amazing experience !I love the new location , the shopping experience felt real versus spending money at the kiosk.Alonda was so so lovely , very kind friendly and patient. I stopped in to get permanent jewelry but unfortunately no one was available to assist me with that.Although I wasn’t able to get what I wanted Alonda showed me some other options and I still left pretty happy, and will be back for my permanent jewelry.
Wendy was great with my daughter getting her piercing. So quick and easy.
Wendy is such a sweetheart and has amazing customer service skills. She is very attentive and takes her time with customers. I have come back to buy several things because of how she has treated me and my family.
I got a lot of recommendations about banter piercing for my baby. I went and seen Wendy and she was amazing with her. Wouldn’t have it any other way. I’m definitely be back.
Irma, Colleen, and Wendy were so helpful and kind! The whole process took less than 10 minutes and looks so beautiful! The upstairs location is the best!
Colleen was amazing helping me pick out some new bling. I was very skeptical and undecided and she walked me through the whole process and made things short and sweet. Cheers
Colleen was such a gem! She explained the piercing process very well and had my best interests at heart. Highly recommend.
Got pierced by Wendy today! She was extremely helpful with picking jewelry and has very gentle hands! Super happy with my experience!
Colleen Zukowski pierced my ears early June. I had my ears pierced long ago but since stopped wearing earrings. I wasn’t sure I’d be able to get them pierced again and she assured me they could be, and she placed them perfectly! It went smoothly and they look great! I’m so happy to have my ears pierced again!
Anaylin was amazing!! She was so kind, thorough & pierced my ears very professionally. So glad i went to her - shes great!
Shaun, Wendy and Will were amazing piercing a whole group of us! They were so patient with our crazy crew and we all got beautiful piercings! Highly recommend them!!
Got my Daughters ears pierced and was so happy with the service. I can’t remember the lady who helped us but she did an awesome job! Love their jewelry.
I had an issue at another location with a broken necklace turns out they made a mistake with the sku but Wendy and Jeff from the Menlo Park location on second floor took care of it right away and acknowledged the mistake from other store. They were extremely helpful and the store itself is beautiful I recommend five stars
Shaun was so helpful, knowledgeable and amazing. Definitely go check Shaun out for help with piercing. My son was happy with his earring piercing.
I came here nervous about getting a piercing reopened. Wendy was great. She made everything quick and easy. I definitely recommend. I will be back to purchase more jewelry.
Wendy was amazing and helpful. She was very nice and was gentle with me and my mom.
Wendy was very friendly. My daughter was nervous getting her ears pierced. She was very patient and explained everything.
Wendy blessed me the best experience at Banter! Definitely coming back real soon for more Jewelry!
Colleen is very knowledgeable and is very fashion forward. I had such a great time shopping at Banter. Great prices for great merchandise. Start the car!
Thankful to Shaun for helping me put my permanent anklet on! He was patient as I decided the length and position. I’ll be back for another one!
Had a great time at this location! Everyone is so friendly here. I came in wanting a permanent bracelet and it was such a quick and smooth process. Will definitely be coming back here for my jewelry in the future!
I love the sales person Shaun. He is great and so patient. He helped my daughter with an ear piercing and myself with a sterling ring. I would come back and tell others just because of him
I went to Banter to browse when I decided to get a piercing and Shaun helped me out! He did an amazing job and I decided to get my second and third holes pierced!
Super great experience, loved my piercer colleen!
Shaun was amazing!!! He took his time and made sure the piercing was exactly what I wanted. Thank you!!!
Anaylin did an amazing job re-piercing a closed hole in my ear and piercing my new third hole on both ears! THANK YOU!
My daughter had an excellent experience with Wendy. She was looking forward to getting her ears pierced for a long time; I am so happy with the service here today! We got many beautiful add-ons.Thank you Wendy!
Will, Shaun, and Wendy did a great job piercing all of us! Treated us great and did a great job on the actual piercing.
My son got both ears pierced. Shaun explained everything clearly. Very professional. His demeanor and voice were calming. He should be called the ear piercing whisperer.
I’m just going to start off by saying Shaun is AWESOME! He did so well piercing my baby ears. His patience was everything. His up sale game is good too cause he got me to buy a pair of earrings for myself as well, which I did not intend on. I will be back for sure the jewelry looks to beautiful.
Irma was very gentle at handling my ear piercing when my cartilage bent the earring and had to go again at piercing. Which was a success!!!!
ShaunD was super helpful while helping my boyfriend and I purchase a new chain and cross. Thank you again !
The store manager Berlian, one lady Alodra understand what customers need , they are very knowledgeable and recommend the best product you even expected, they explained promotion, benefits which you even aware , I highly recommend to go that store locate Menlo Park to meet those 2 ladies. They will help you.
Wendy Herrera is amazing! She took her time to get my piercing right. She took the same care with my daughter. We loved her!
Shaun was so helpful, he took his time helping me find the perfect necklace for myself. Because of this service I will continue to come back , his high energy and knowledge of product is the reason I came in looking and left with a beautiful necklace.
Our sisters and nieces did a girls day and came in with 5 of us needing to get ear piercing. The team here was helpful, friendly and quick!
Great service when I came to get my ear pierced. Colleen was helpful and it didnt hurt at all.
Colleen was super friendly, reassuring and knowledgeable. Thank you for the great experience.
Shawn was amazing and very gentle .
Wendy did an amazing job with my piercing 👏 😍
Will and Wendy were absolutely phenomenal. Answered all my questions, gave me a personalized experience, & were so patient. Thank you so much. Highly recommend.
I get all my studs from here! They take there time when giving you a quality piercing:) my cousin got his ear lobs, and cartilage piercing done here, and he had no pain or infections. Ask for Shaun, he is very nice and a helpful individual. I had some time to chat it up with him, and he also makes his own music, which was very cool to listen to:)
Shaun was actually the best. Amazing customer service and he helped my girlfriend and I decide on what jewelry to get. He also was a very gentle piercer. Employees like him are rare. Thank you again.
Shaun made my first jewelry experience feel great! Great employee! will be back!
Wendy was amazing. Thank you so much
The piercings are beautiful and I was able to get both me and my cousins ear pierced in the same day! Shaun walked us through the piercing process and aftercare instructions thoroughly. Overall it was a great experience! :)
Michelle was very helpful from start to finish! She went above and beyond to help my daughter and I find the perfect earrings! She was very kind and a pleasure to be around. She also gave my baby a lollipop before we left, which made her little day:) hands down would recommend a thousand times over!!! Thank you!
I was super nervous to get my ears pierced, but it was practically painless and so quick. Shaun did my piercing and he did so great, he made sure they were spaced evenly and made me feel at ease. I was majorly panicking and he helped calm me down, and made sure that I was ok before piercing it.
Everyone was so friendly here when I got my first piercing here especially wendy!
Colleen was amazing with piercing my daughters ears. Highly recommend
Absolutely amazing, Shaun was so incredibly helpful, gentle, and made me feel so comfortable during the entire process.
Shaun D was so amazing. Great customer service definitely help me find the perfect jewelry and I’m so ecstatic. I will always be returning and I will always be looking for Shaun. Period.
Shaun was such a sweetheart he helped myself and my friends with everything very friendly funny and attentive 10/10
Colleen was really quick and very kinda pain wasnt bad at all!
Wonderful piercing experience! Shaun was a great help and his calm demeanor was much appreciated. I’d highly recommend Banter to get your ears pierced.
Shaun provided excellent customer service and was very informative and patient during my consultation before and during my piercing. He also was very welcoming.
Wendy was amazing. Friendly and professional
Shaun did a wonderful job helping me at the store. He was very informative and pleasant! I recommend coming here!
Shaun was great!! Very helpful with our purchase !!!
Shaun did a great job with my second ear piercing. It was quick and did not hurt a lot. The second hole matches my go to hoops. Very happy with my experience!
Amazing service by will, Shaun and Wendy. They pierced our entire family.
She’s was very nice and kind Wendy
Anaylin santana was so good with my baby she was patient and kind made it such a smooth process
Erma (I dont know if u botched her name, sorry) was really helpful
Wendy was amazing . Got both my ears done
We had a pleasure to get my ears pierced with Wendy and also my friend😘😘😘
Shaun was such a pleasure to work with. He helped me find exactly what I needed! He was also very friendly!
Good prices, nice pieces and a great great attention from staff.Nice store.
Wendy Herrera provided me with excellent customer service and was an overall great worker! Great service!
Great experience, very helpful. Will continue to return
Shaun is the best I will be coming to see him again go see him
I got pierced & it was super easy & simple process
Shaun was very knowledgeable and kind I will definitely be back to get some jewelry I appreciate his help We need more customers service like him
Shaun walked me through the entire piercing process. He was thorough and patient, and made sure I was comfortable with my decision.
Shaun was very helpful and patient with me while picking out my earrings today ! I will definitely be back for more jewelry in the future.
I received earrings for Mothers day and they broke. I had the insurance on them and went to exchange them. From the time I arrived at the Kiosk I felt like I was a bother. She asked if I had the receipt I said no since its under my phone number. She acted as if it were a bother for her to have to look it up. She reluctantly looked it up and found that I did have the insurance then proceeded to exchange with a total attitude. I often buy earrings from Banter and I understand things happen but I dont understand the attitude that accompanied the exchange since I was well within my rights to do so. I wasnt asking for something for free just was due me. I will think twice before shopping at Banter again.
Wendy was great, very patient and was able to answer all my questions.Amazing service!
I love my new piercings! Shaun was very kind and explained the process thoroughly. 10/10 would recommend
Thank you for Wendy for assisting us!
Shaun was great at helping me find the perfect gift for my sister!
This anit it, won’t accept returns.
Great customer service, quick and knowledgeable.
Banter in Menlo Park mall in edison has a welcoming atmosphere. The store manager Berlian, Alondra and Sayema were very helpful. Thank you Alondra great job on my daughters piercing. Thank you ladies for the Awesome service!
Thank you for the help Wendy, very polite and helpful.
Hi , i don’t leave reviews often but i walked in the store just browsing and looking for some jewelry and the store manger has helped me a bunch of times walking in , always pleasant and good customer service . But this time i was just walking in and seeing if i can find something for my wifeI asked if she was there and her response was mean and nasty and she started to get disrespectful talking to another employee this was the banter upstairs she had long blonde hair and is very tallShe left a bad taste in my mouth because i said i would never shop there again because if the way things were it was not a very welcoming atmosphere and vibe that I’m used to .
The store manager Neichelle Hayes was very patient and great customer service. She was very helpful explaining the after care as well.
Thank you Wendy!! Wonderful person :)
Shaun was excellent, took his time and really helped with my decision
Shaun was a pleasant man and was very welcoming from the moment I stepped into the store.
Alondra and Berlian went above and beyond! So professional, friendly, courteous and great customer service experience overall!!! I will highly recommend them both!!!!
Wendy was very helpful and very welcoming
Neichelle was super helpful and kind. She allowed me to browse around without feeling rushed. Thank you neichelle
Shaun & Wendy are great !!best customer service!!!
Shaun was amazing loved the results!
Wendy was very nice
Super super nice. I got my third lobe pierced and they came out great!
Great experience. Shaun very polite , patient and a great help !
Shawn was amazing piercing my ears!! Very helpful !
Wendy was extremely helpful
Shaun did us justice with these new earing and piercings 5 stars
GREAT CUSTOMER SERVICE!!! Needs a raise asap he was amazed
Very nice and helpful. Made getting my ears pierced less stressful
Very good service neichelle really helped me and stayed patient while I decided what to get
Great experience with Sean! Such a great guy!
Everything was great! Shaun was a great help
Amazing job!
Sean and Wendy are both amazing !!!!
Wendy was very wonderful and answered all my concerns!!😊
Colleen was great 👍
Shaun D was so helpful!
Wendy is amazing!! 💗 LOVE 🔥
Shaun #3744 was very helpful and welcoming
Shaun did a great job
Shawn was an amazing helper.
Grateful for the excellent advice and attention of Mrs. Wendy Herrera.
Excellent service
GREAT EXPERIENCE, THANKS A LOT SHAUN
Shaun is great!
Very good
Shaun was very helpful!!!!
Shaun was delightful
Shaun was amazing!
Shown d
Neichelle was great!
Awesome service
The person who helped me was very special, kind, attentive and tried to help me with everything I needed, the place was very clean and presentable, congratulations