Borh Cassidy Murri and Page Martin were beyond awesome today! I needed new guages for my already pierced ears. Not only were they kind, but patient and knowledgeable. I will definitely come back again for their services.
Customer service was on point they listened was attentive and answered all the right questions I appreciate them for their efficient service. Thank you
Wonderful experience. The store manager, Cassidy, took excellent care while trying to find different sizes for each set. Impressively knowledgeable about her craft with great advice on how to take care of my purchases. The kiosk was neat and organized that made it easy to sort through the different sections to find the right style/size. She was so patient with me while I went back and forth to what I wanted. She was so friendly and engaging it felt like I was getting advice from a trusted friend. I highly recommend Hickory Banter and I couldn’t recommend Cassidy enough.
Cassidy is very kind, knowledgable and patient. I appreciate her and will be back!
Excellent service. Cassidy was very knowledgeable and helpful with her expertise.
Got my girls ears pierced. Very disappointed. One side was further out and the other too close on both my girls. Nice jewelry and price is not bad. Just bad experience with piercing. I did go back and asked if they can redo it if I take it out and let it heal in which they were willing to do. BUT now I’m trying to convince myself to believe that it’ll be a better experience IF we do happen to go back and get it redone..
Great customer service! Page Martin has helped me several times! Highly recommend!
The manager and associate have gone far above to help my daughter and I out. Customer service was A+. They have patiently working with us for over a month to get a pair of earrings!! If I could give 10 stars I would!! Thanks so much!!
Took my daughter there to have her ears pierced as they had multiple associates working and could do both ears at the same time. One of the girls apparently didn’t know what she was doing, the gun got stuck, she stood there jiggling it until the other associate stepped in and fixed it. Horrible experience to have my daughter crying and have to hold her still while the employee clearly didn’t know how to handle the problem. Thankful for the other woman who was wonderful and was able to fix it quickly. They need better training before letting all employees start piercing!
Awful experience was ignored when I was standing at the counter. I went to buy a ring was told I couldnt buy anything because I wasnt wearing a mask. I have panic attacks and while wearing a mask was told not to wear a mask from my Dr because it could make the attack worse. Told the lady I couldnt wear a mask due to this reason told me she couldnt take my business.. I guess my $ isnt good enough. Never shopping here again
Great experience! Daughter had fun, Page is awesome!
Associates are always friendly and professional and have always been able to help me with whatever I needed. Selection and prices are very reasonable.
Istg i just got my ear pierced and i was using the stuff 5 time a day. literally its swollen and sore i think it was the jewelery i always usually pierce my own and i know how to take them out early and put new jewelery ever since i changed my jewelary the swolen has gone down and everything still making me dizzy but its good. But be careful idk why its infected im guessing the type of jewelery they put in
I had my ears pierced there when I was a child and that’s where I took my daughter. It’s a great place and friendly staff! Have a blessed day everyone!
Purchased a ring on 8-28-20 right before closing time and told the guy I intended to return first thing in the morning to purchase a specific piece. I have been back twice only to find they are temporarily closed. Really, guy?
I love her!!
Excellent customer service, prices is amazing & jewelry is Exquisite
The service was great and the prices even better.
I love this place..they have the best selection of jewelry for the best prices
Cassie was a really good help!
Very pleasant experience
Stuck a gun (meant for the ears) to my nose and didnt insert my jewelry correctly.
Good service nice friendly staff
Helpful service