Visited here with my friend who wanted to get her ear pierced. The staff and the nurse Gina was very professional and welcoming. They have multiple piercing selections and walk your through the process to make you feel comfortable.
Got 2 cute lob piercings. Setting up an appointment online was easy. The nurse Adriana was amazing and explained post care well. I’m a cry baby when it comes to pain and was glad I didn’t feel much discomfort. Few hours later and no pain or burning. I can’t wait to come back. The shop is very clean and staff were amicable. 🤍
We had the best first ear piercing experience with Gina today. She exuded calm professionalism and put my girls at ease. They were so proud and happy and Gina was happy for them! It was absolutely everything I’d hoped for and I highly recommend bringing children here for their first piercings.
I walked in with no appointment with my 8 year old daughter. It was her first earlobe piercing. The staff were very friendly and attentive to detail. The store is super fun and good vibes overall. My daughter is in love with her butterfly earrings! Thank you Rowan!
It was such a wonderful experience. We took our daughter to get her second piercing, the nurse Ashley was absolutely amazing. The front desk was so friendly and explained to us the entire process. Would recommend 10/10
I love this place, the nurses are really sweet and friendly, they made the process of my ear piercing great. Would definitely recommend. And let’s be honest who doesn’t want to get their piercings from nurses, so cool!
They were so sweet and gentle with both of my daughters my oldest (she’s a big baby) did hers, and she was very sweet and even asked her if she liked the positioning of the marking for the piercing and then she did my youngest and was really fast. She didn’t cry for long highly recommend the spray for soothing purposes.
I had an amazing experience getting my ear helix pierced.The staff were friendly and professional.A certified nurse practitioner did the piercing and it was painless and fast.The store is clean and comfortable with a warm-but-contemporary feel.I highly recommend getting your next piercing at ROWAN.Making an appointment was super easy online.The have an array of beautiful and hip earrings.
We had a great experience at Rowan. My family felt well taken care of. I appreciate the compassion and gentle care my daughter received when getting her ears pierced. She was nervous and they did a great job of walking her through all of the steps and making sure she was ready before moving forward with the piercing. Thanks again!
I just got a third lobe piercing with Alana. She did such a great job because of her care and precision. Also, the earring selection was stunning. I would highly recommend this place to a friend! :)
I’m from Wisconsin and my daughter in law told me about Rowan. My son and his family live in Miami and recently brought my 3 year old granddaughter to Rowan for ear piercing. They were so happy with Rowan and the friendly staff. Since I was coming for a visit, I made an appointment with them to look at my left ear lobe which was ripped years ago. I can’t wear heavy earrings or posts because of it but I can wear small light weight hoops. I wanted to see if Rowan could suggest a repair and they honestly told me they could hardly tell any difference in the way my earrings hung and that moving forward with stitching it up and repiercing would be more trouble than it’s worth. I certainly appreciated their opinions and honesty. Would highly recommend.
My daughter had an amazing experience! Gina did her piercings and made her feel so comfortable. She was so knowledgeable and provided a great info on caring for her piercings. Highly recommend!!
Love Rowan!! I first came with my granddaughter for her piercing and my daughter’s second piercing. They are so welcoming, informative and gentle.I came again with my step daughter to get our second piercings. Alana is the best so detailed and gentle. Letty is so welcoming and sweet from the moment you open the door!
I Definitely recommend Rowan for your piercings! I brought my two teenagers and they were so comfortable with the whole process , Gina was amazing with them, and took her time to make sure they were 100% happy. Go see Gina she’s amazing ❤️
My mom and I went to get a piercing together and we had a great experience. Not only were they gentle, but they explained everything to us, from how to take care of it to when we could change the piercing. We recommend this place and we’ll definitely be coming back.
Took my daughter and her friend for their first ear piercings. Rowan had great earring selections for them to choose from. The staff was so incredibly patient and sweet with these nervous little girls. The nurse explained them the entire process to calm their nerves and took her time to carefully mark each ear to ensure evenness. Can’t recommend highly enough.
Wonderful experience with this team. They gave my 3.5yo daughter a full walk-through and then welcomed her back when she felt ready to go for it. I really appreciate how calm they were, which in turn helped my daughter to feel calm, and how careful they were to make sure the holes were even. Very sweet, welcoming, and clean storefront, especially great for kiddos. Highly recommend!
I recently took my baby girl to get her ears pierced and was really impressed with how gentle and patient the staff was. They made the whole process smooth and comfortable for both of us. Their friendly approach and professional handling made it a positive experience. Id definitely recommend them to parents looking for a stress-free ear piercing experience for their children.
Andrea was amazing!! We loved it here. I was nervous for my little one, but Andrea made it a great experience.
Rowan in Coconut Grove is so aesthetic and clean! The staff is fun and friendly and the earring options are so pretty. They have a mix of flat back options and regular backs. And their options are high quality only.
Had a great experience with Andrea!! Location is clean, and the staff was knowledgeable. Check them out if you want to get your ears pierced!
Terrible customer service from their so-called nurses. I developed an infection from their hypoallergenic products, and when I sought their advice on what to do, they acted defensively and refused to provide any guidance. Stay away.
Extremely lovely ladies at the front to begin with. The wall color feels soothing, the space is clean and spacious. My piercer was absolutely delightful and once I showed her my inspiration picture she got it! She had a wonderful hand and pain was so minimal it barely registered. Can’t wait to go back for more piercings 😁
Wonderful place to get your piercings! Took our baby girl for her first piercing ever. Nurses were attentive and kind and so fun! Would recommend to anyone wanting a piercing.
Go to rowan if you want your ears pierced! Piercer was super sweet and the piercing was quick. She was helpful and told us what we needed to know.
WOW! These ladies know what they’re doing!Can not express how great of a job they did with our one year old! Sophia was extremely patient and attentive towards our daughter and calmed our nervous. Thank you all so much for making our experience a memorable one. Definitely recommend!!!
Kelsey was the absolute best! Such great staff! Diana the manager was so helpful. They helped me curate my ears. Really makes a difference with nurses - was less pain my previous piercing experience. I will only go here from now on! 11/10!
Visited Rowan for a mommy and me piercing. Gina was excellent! She was extremely patient and friendly with my six year old. She marked the piercings and ensured that we were satisfied with placement. Would recommend this place to anyone looking for a piercing.
Amazing service by Letty and Alana today! Super helpful. They were so patient with my daughter and Valeyssa helped her & made her experience very memorable.
Our second visit to this Rowan location and besides it being adorable, with a great selection, the staff is just the sweetest and the selection of services and jewelry is perfect. Best piercing experience, hands down! Thank you ladies for a great visit with my girls!!
My daughter went for her 2nd piercing as a surprise. Great customer service, very helpful and patient. Adriana Took time to explain things to my daughter and made her feel comfortable. Drove from Broward to here and was worth the drive. Very clean and sterile.
Best piercing experience ever! Our nurse was so nice and fun and made the experience stress free! I’ll only come here for piercings moving fwd!
Very informative, helpful, and patient with my little one. Made sure she felt safe and confident when she had her ears pierced. Valeyssa was the best!
Would greatly recommend for baby girls. I took my 8 month old. They were very patient and took their time to make sure placement was right. When it came time to pierce, she was quick and efficient. I have no complaints.
My second piercing experience at Rowan was amazing! Gina and Alex were so incredibly patient and kind. Would recommend Rowan to anyone looking to get a worry-free piercing!
My 6 month old got her ears pierced here and it was a wonderful experience! I have no complaints the staff was nice and very helpful and everything was clean. I will be bringing all of my future children to get their ears pierced here at Rowan’s
Excellent service, very professional, clean environment. Gina was very knowledgeable and helpful and made my daughter feel at ease. Letty is also great!
The nurses were so kind and the experience was very good! I 100% recommend. My nurse was Alana and she was so patient!
I had the most pleasant and hospitable experience at Rowan!! As a first time client I was so pleased with the service Andrea provided me the second I walked in the door. She assisted in picking out two new stacks for my ears and with a new piercing. HIGHLY RECOMMEND!!!!!!
The staff was very professional and friendly. They answered all my wifes questions with a lot of patience and resolved all doubts. Very friendly with kids and are a great place to get the first piecing. Really recommend this place!
Took my 5 year old to get her ears pierced, and they were so wonderful! Coached her through it no problem. Excellent & professional service.
Ash pierced my 1.5 year olds ears and she did an amazing job! She was so friendly and sweet to my girl and her earrings look so cute!! Very clean and professional. Would highly recommend!
We took our almost 6 year old here to get her first ear lobe piercings. We wanted to wait until she was old enough to ask for her ears to be pierced. We also wanted to avoid the traditional piercing guns. We finally found Rowan that is a kid friendly piercing shop. We drove from Broward and it was well worth it. The shop is curated nicely, very bright and beautiful. Adriana did an awesome job of making my daughter feel comfortable. She followed all the instructions provided by Adriana and it was done in less than 2 minutes. I would highly recommend.
Rowan is the perfect spot to get your child’s ears pierced. Our nurse, Kaydee, was awesome with our daughter. 5 stars.
We took our 7 month old baby girl to get her first ear piercing and we had such an amazing experience from the entrance till we left, Everyone one was exceptional and the nurse was so kind and sweet. Highly recommend!!!!
I was nervous about getting another piercing (first one was as a baby!) but the staff were very friendly and answered all my questions. I had a lovely experience, everything is clean and new. Only downside is it is pricey. I would be back!
Easiest piercing experience! Got pierced by Valeyssa. She did third hole in lobes, cutest earring variety and super easy process. Highly recommended!
I am so happy with my experience! Letty and Alana made it so easy. I felt like I was in great care the entire time and absolutely adore my piercings.
Everything was professional and clean. The piercing by the nurse was virtually painless and is healing well. She really took her time to make sure everything was symmetrical and I love my new piercings
We had a great experience. Everyone was so kind and they walked us through the whole process. Alana was especially patient with us and did an amazing job.
An amazing place to get ears pierced, thank you Lettie! Nurse Gina was so professional and did an amazing job despite my scars from a previous piercing. Very impressed; highly recommend!
Clean, efficient, and really nice. Lots of jewelry to choose from in a wide range of prices. I was a walk-in and there was no wait. I needed help to reopen my ear piercing that partially closed. They use a little device called a taper. The cost to reopen is $35 for each ear, the same cost as a needle piercing.
What an absolutely phenomenal experience!!! Bryana was truly amazing; her patience, professionalism, humor and skill made for a wonderful experience. Thank you!!!
I got a matching conch piercing with my best friend! The studio was super cute and clean, I love that the piercings are done by licensed nurses!💖
Great place for ear piercing! Our second visit! Staff are super friendly and helpful… clean facilities and very fast and efficient! Thank you!!!
I came here and got 3 different piercings with Gina and it was the best experience!! She’s extremely professional and knows what she is doing. 10/10 recommend!!
This was such an amazing experience! The nurses were so kind1000% would recommendGina was my nurse and she was so kind and helpful!
Absolutely great experience!! Gina was amazing with my 13 yr old daughter who was getting her second lobe piercing. I highly recommend Rowan and Gina especially!!!
The location is extremely clean and the staff have great customer service. They took their time with my daughter to make sure her fourth piercing was where she wanted it.
Amazing experience! They were extremely nice and helpful. Kaydee did my whole family’s piercing and did such an amazing job
I’m super scared of needles and any types of piercings but seriously not only is this place adorable, but the staff was super welcoming and kind. They made me feel super relaxed about my pierceing and I seriously enjoyed my experience and am super happy with the final look!
Adriana made this one of the best piercing experiences I’ve ever had. She was super patient with my indecisiveness and talked me through everything to ease my anxiety. I got a flat piercing. 10/10 would recommend!
Awesome experience of ear piercing for my daughter and me! Super professional, quick and as painless as possible. Would highly recommend!
Very pleased with the service for my one year old baby. The nurse and the staff were really professional and kind. Thanks!!!
My experience was amazing and it didn’t hurt at all ❤️ thank you Gina!
Workers are super nice and attentive! Came in to get piercings with my best friend and we felt super comfortable!
I came here to pierce my babies ears. Gina and the entire team was so professional, calm and did an AMAZING job— so much that I got a matching piercing too!
A beautiful studio! The nurses were very sweet and explained the step by step instructions for the piercings 😁 their selection of jewelry ranges in price so it is very affordable!
It was a great experience for my daughter’s birthday gift!!! Would highly recommend for your piercing needs!
Superb experience! Alaina was precise, accurate, and patient. I’m over 70…my original piercing was uneven and closed up over the years but I was gifted a beautiful pair of earrings and couldn’t stand to keep them in a box. So I discovered Rowan online. So very glad I did. Feel like a teenager again. What was most important to me was that they were placed perfectly. Alaina marked my ears, erased the marks, and re-did it several times to make sure it was done absolutely right. Bless her heart. She was wonderful. Highly recommend Rowan’s!
Our nurse made it so easy for us, our 5 yo had the best experience. Thank you!
My wife got her ears pierced here and they were very patient and helpful. We came back and got checkups and they helped her through the recovery process. Definitely recommend.
A wonderful experience! If I could give more than five stars, I would. The staff and nurses were extremely warm and friendly. They did amazing with helping me pick out the earrings I want. The nurse guided me the entire time during the piercing. She explained in depth as each step happened. She did not rush me :) I felt very comfortable knowing that actual nurses were there to pierce your ears. 10/10 recommend this place. Im happy with my results and they have hypoallergenic earrings too!! The price paid was worth it. A very memorable and satisfying experience. Thank you!
Love this place and the staff. Process was easy. I bought their cleaning solution and amazed by how much better this works then what i used in the past. Worth the extra money.
Came here for two piercings with Gina and she is so professional, knows what she’s doing, and makes the process so much better! Will be coming to her for all my piercings in the future.
Walked in with a friend and were both attended immediately. We were educated on the two piercing styles, chose our jewelry, and got pierced! Then they explained recovery and when the jewelry could be changed out. Would definitely go again in the future!
The staff at Rowan were amazing. They answered all my questions (and I had many!) and described the process with patience. Once it was time to get the actual piercing, they worked with you to get the placement just right and walked you through the aftercare process. They pay attention to their customers and nothing felt rushed. 10/10
I loved this place so much! they did such a great place repiercing my ears and the staff is friendly if i could give 10 stars i would!
Nurse Gina was amazing!! So kind, charismatic, and precise! Loved my experience!!
Valeyssa was wonderful she was very careful and made our experience at Rowan very pleasing :)
I had an amazing experience at this place. My 12 year old and I got piercings with Ashley and she was the sweetest! Definitely will recommend!
Excellent service. Alana was so sweet and everything was super fast. I’ll come back for sure 👍🏻
I had my conch pierced. Amazing experience! From the pristine studio, to the amazing nurse. She was so gentle and patient. 10/10
Excellent customer service provided by Gina! Professional, helpful and nice. I love Rowan!
Alana was Amazing she helped me with a piercing that was not healing correctly and she clean it and change the piercing. Wonderful experience
Had the best experience! Amazing staff & gorgeous earrings :)
Awesome place to get a piercing and staff is friendly. Theres variety of earrings to choose from and budget friendly.
Alana and Ashley were great very friendly and sterile took my 4 month old and loved it great job
We had a great experience at Rowan! The service was professional and courteous.
I went to new Rowan store in Coconut Groce (Miami) today and nurse Andrea was fantastic! Knowledgeable, professional, easy to talk to. Loved the piecing experience with her! Store is gorgeous too. Congrats. Renata
Wonderful experience! Kaydee was great and made sure that I was happy with my piercing placement.
I went to Rowan because I’ve been walking past there for the past couple of months now, and I always heard great things about it, and because I also needed to reopen a few holes I had previously done that closed. I went all excited and the staff were awesome. However, as soon as I sat down in the chair, the lady that helped me out seemed a little unsure and uncomfortable doing my piercings, and had a needle stuck in one of the holes I was supposed to open saying it was clocked up and not closed and that she had to keep the needle inside my ear for a little longer to unclog the hole (which for me was extremely weird, because even if was actually clogged up, no one in piercing and tattoo parlors would’ve done that), and for the other holes. I’m usually painless, but I did feel a little bit of pain doing them, and naturally, for everyone that had piercings done before know this, after doing the piercings and putting the jewelry, my holes bleed a little. However, one of them kept bleeding for a while until nighttime and it stopped. I took every precaution I had to and that was recommended to me, but it kept bleeding over the course of 3 days, on and off, until today (Wednesday, and I had the appt Sunday), it started bleeding a lot, none stop until I had to go to a hospital to get it checked.The doctor said thankfully I went when I did, because whoever did that hole, did the job horribly, and it could continue bleeding until I wouldn’t be able to feel my left ear anymore. I had to take a lot of medications home and take that earring off so my ear could heal.I’m never going to that store ever again, and I would highly recommend no one going there as well, unless you want your ears bleeding and end up going to a hospital as well.
Kaydee was the best! I loved the location. Customer Service was top tier! We will definitely be back!💗
Great service! The nurse was very kind and patient. We had a great experience.
This place is amazing!! They were so friendly and made sure that I was ok with thr placement of the pierce. Im super happy with my piercing.
Alana was very nice & helpful with my baby while getting her ears pierced.
Alanna was excellent she has such gentle hands and also it was so quick . I love the results !!
Love Rowan!! I have had two piercings within the last two months, and the experience is always fantastic.
Great service!!! I always come back for more almost painful piercings!! adorable earrings.
Great service! We took our time - there was no rush. Patient and answered all questions.
I had the most incredible time with the team at Rowan! The girls took such good care of me, they even helped me pick out my jewelry when I was being indecisive.Incredibly knowledgeable, gentle, and kind staff. Purchased several pairs of the most beautiful earrings for my existing piercings and got a new piercing done pretty much pain-free! 🤩I will definitely be back!
What a great experience, I was a little nervous they made me feel comfortable. I would differently recommend everyone.Thank YouMary
Janet did a great job piercing my ear! 100% recommend.
We visited Rowan today and were very pleased with the friendliness and great service. Ashley was a delight. We will be back!
Excellent service. The nurse was professional and very nice.Highly recommend.
Amazing experience! I went the other day to get a second lobe piercing along with a helix. Was a little nervous about how painful it might be. The process was super easy and all the girls were able to answer any questions I had. The healing process seems to be the only difficult part. The actually piercing was not bad at all. Probably a pain level of 2. All the nurses were able to provide lots of education on how to take care of the piercing after. Would definitely recommend this place.
I visited Rowan Piercing Studio in Coconut Grove two days before Christmas, hoping to buy some special gifts for my little sister. Our experience, however, was deeply disheartening. We arrived at the studio at 4 PM, only to find the door inexplicably locked. Despite our presence, the staff member inside chose to completely disregard us, as if we were invisible.After waiting for ten minutes, with no explanation or acknowledgment, the lady finally rudely gestured frantically pointing to her mouth, I guess indicating she was going to eat? She was not only unprofessional but also disrespectful. A simple sign indicating a break time or a courteous verbal explanation would have sufficed and been much appreciated.The lack of basic customer service and the staffs dismissive attitude were not just disappointing but also contrary to the warm and welcoming spirit we cherish in our community, especially during the festive season. This experience has unfortunately left a sour taste and a reminder that Rowan Piercing Studio may need to reevaluate its approach to customer interaction and community values in Coconut Grove.
8 cousins getting 8 different piercings! They made it so special for us!!!! Wonderful place!
AMAZING experience!!! Letty & Alana were absolutely amazing!!! Pain free and super clean
Our experience was a great and we loved Alana she was fabulous!!
Amazing experience fron beginning to end. I got a piercing and two more holes were re-opened. They have a great selection of earrings and highly recommend. Kelsey was wonderful and it helps that you are in safe hands as they are all nurses
It doesn’t deserve one star. I took my daughter to get.her ears pierced it was a disaster . The earrings are junk which they told me were real diamonds and they were not . I was charged 400.00 for fake earrings . My daughters ears were black and blue and six weeks later are still in terrible shape I will provide pics so you can see . I tried to dispute the charge they said they would refund me for the earrings but made me go through so many hoops it was not worth my time . Please don’t go to this business not in Miami or any where else .
Amazing place for little ladies,thank you❤️❤️❤️
Such great service and so many options to pick from
I highly recommend Rowan in Coconut Grove! I was being a little difficult due to a previous bad experience and the nurse that helped me and my 7 year old daughter was very patient and professional. I am very happy with the results. Front desk staff was very nice too.
Very clean, super friendly staff, a great girls day activity!!
Everyone was so nice. It was a comfortable experience and the process was quick (:
Helpful staff, really nice jewelry! They have gorgeous 14k earrings that don’t bug my ears (I’m sensitive!) Letty was super helpful.
Came in to buy my baby girl earrings and Alana was so helpful. All the jewelry is so cute as well!!!
Super cute and clean studio with a vibrant cheery vibe. All of the employees greeted us and were communicative and super helpful. Andrea was my piercer and she was amazing!! Great customer service. Can’t wait to go back for more.
Great experience!! It was so fast and pain-free! Thank you!
Awesome place! Love their earring and great staff!
Great piercing experience! A ton of earrings to choose from!
Coolest, nicest people! They are so attentive.
Andrea was great! Almost painless and super cute earrings to choose from. Would def come back while in Miami!
It was awesome!! The people were so nice and kind.
Great team, wonderful customer service and beautiful jewelry!
Took our 3 lityle girls. It was a great experience.
Gina was awesome! Matched the placement of the piercing perfectly!
The piercers are so professional and helpful! Always come here for my piercings💕💕
Had a great experience at Rowan. Sophia was so gentle and patient. A+ thank you!
Great experience as I passed through CoCo Walk in Miami!!!
Wonderful!Everyone very nice and helpful!The perfect place to go!
Sophia is amazing! She made sure my piercing was EXACTLY where I wanted it to be and couldnt be friendlier!
Great experience here! Very professional. Highly recommend and would definitely return!
It was a great first time experience. I chose my earrings and they quickly piercee my ears, very clean and sanitary I have had no pain since getting my piercing while using the solution they provided me with.
We went in for my baby girls piercing, not only was it quick but the team was so nice. It was such an amazing experience!
Great experience, I recommend anyone who is looking to get a piercing, to try Rowan in Coconut Grove!
The staff is so friendly and helped with my selection that was right for me. They did awesome job and very highly skilled. Thanks again for a great experience.
Very calm and patient. Daughter had a great piercing experience.
Had a great experience, very clean, and very professional.
This is the place to go if you are getting an ear piercing. The staff is extremely knowledgeable and clean. They are licensed nurses! The jewelry is great quality!
Amazing place to get your ears pierced. The staff is experienced and extremely helpful. I had a lovely experience as a walk in.
Very detailed and safe! no nerves here !
All the ladies at Rowan Miami were so great! They were fun, kind, thorough, and helpful! Totally recommend!! 💯
I love this place, everyone is so helpful and the jewelry is beautiful. Letty was great with answering all of our many jewelry questions!
Such a cute shop, very friendly staff & they were so patient & calm with my daughter. Andrea = awesome!
Great experience and very knowledgeable nurses
Lovely staff and love my new earrings!!!!
Sophia and Letty are amazing! Super helpful and kind, would absolutely recommend!
Clean and calm environment. So helpful with everything!
Andrea was amazing- super helpful, friendly, & made it quick and fun for us!
Amazing place! Great service
Omg love this place and Alana was amazing!! I will come back ❤️
Just came out with a new piercing Adrianna was extremely helpful and kind. So excited to see her again!
Awsome place would highly recommend
Perfect earrings and amazing staff!
Super professional, fun and warm.Andrea was quick and painless.I’m def going back!!
So great!
I highly recommend this piercing shop to anyone looking for a safe and professional piercing experience. The staff were very friendly and helpful.
Gina was great!
Everyone there was so kind and helpful and it did not hurt at sll when they pierced my ears
Great selection and super easy!
Clean, friendly, and great earring options! Andrea was excellent!
Loved the place! Very clean and has amazing pieces.
Amazing service and aftercare. Highly recommend.
The coolest place!
Great service !
Wonderful experience and patient !
Andrea was fantastic and very helpful
Kind staff and loved the place!!
Amazing experience with Andrea !!!
Great service
Best service ever!
Highly recommend!
AMAZINGGGG
Just amazing!
A very good place, and the nurse are so nice and friendly!
My piercing experience with Rowan was amazing! When my friends ask about piercing recommendations I always say Rowan!
Lindsay was amazing! Very professional, clean and lovely space! Thank you!
Love the place, Andrea and Gina are a sweetheart