Great service! Booked online in advance and the nurses were so friendly. They were able to pierce my daughters ears in tandem at the same time as the other nurse did not have anyone at that time.They provided a precious certificate for her as a keepsake along with the information on what to do/not do after a piercing.Highly recommend for a great piercing experience!
Shelby and all of the staff did such a wonderful job at keeping my daughter, who is diagnosed with an anxiety disorder, calm during the entire process. Very clean, bright, and welcoming studio area. I appreciate their professionalism and knowledge and will definitely be bringing my daughters back for any future piercing needs.
I had my ears pierced today and the staff was amazing and very knowledgeable. They made me feel very comfortable and confident in using their services. My nurse Shelby at The Summit location was phenomenal and cant wait to come back. They also have a very thorough aftercare program that ensures that you are healed.
Dawn was amazing! Our daughter had the best experience and it was worth every penny and every minute. Thank you!
My friend and I went to Rowan to get our third lobe piercing done. We had such a great experience and Dawn, our nurse, was so helpful with the whole process. We ended up buying a completely new set of earrings. We highly recommend Rowan and will definitely be coming back to buy more earrings!
Shelby did an awesome job! She made my nerves and the process so easy! And I love my new piercing! Thank you so much to Shelby and Rowan!
We had an awesome experience with nurse Shelby and nurse Autumn!! Thank you for making this a great experience! They even pierced her teddy’s ears!!
Shelby did an AMAZING job with my double flat piercings. Very patient, she and Autumn made me feel very comfortable the whole time 😃 would definitely come to Rowan again.
Shelby was amazing with my 8 year old getting her ears pierced for first time!!! We appreciate her kindness so much. Will definitely come back!!! ❤️
Such an incredible experience getting our ears pierced at Rowan! Both Wynter and Shelby were so sweet, patient and encouraging with our girls!!Clean and the cutest options for earrings - couldn’t ask for anything better!!
Shelby was great and the whole experience was perfect. I love the placement of her recommendations for the earrings. It was easy and painless! I had an appointment (they do walk ins) which was great to get in and out. Happy birthday to me! If you can get in with Shelby, I highly recommend
Rowan is SO amazing and the only place to go get pierced!!!! Shelby was awesome and I didn’t even feel it! Love my helix piercing! Will be back!!!
Rowan is great!! So patient with our 3 girls even our super scared child. They love them and we will be back for any future piercings. Autumn was our nurse and the best.
Love this place! The nurses are fantastic. Dawn pierced my conch and flat helix. Autumn pierced my second lobes. Anna Grace pierced my third lobes. I highly recommend this place.
Great experience! Shelby pierced my conch and couldn’t have done a better job 💖 the whole team was so nice when I got there and I enjoyed it so much! Will definitely be going back!
My piercer Shelby was the sweetest. Got me in and out so quickly! She was so personable and fun and I couldn’t recommend her enough! Definitely check this place out! ❤️
The best nurse and sales associates!! Do not hesitate to go to Rowan at the Summit! They made my daughter’s birthday extra special with their kindness, enthusiasm and calmness!! Thank you Rowan and Nurse Dawn!
Shelby was SO AWESOME…. made us feel so comfortable in such a professional setting… We will definitely be back.
There was great service and very friendly envoirment. nurse dawn was so uplifting and there was no nerves at all. loved the staff. they have great quality earrings and great supplies. i loved nurse dawn!
I got my upper lobes pierced. Everyone there was super nice. It was very quick and didnt really hurt. Everything was very clean, the after care is easy, and mine are healing well
Julia was amazing and did a perfect job! Very knowledgeable and soothing! Highly recommend Rowan!
We had an amazing experience! My daughter and I got ours done together and they were so patient with her while she was nervous
It was very to the point. And all of the people were really nice! 😊. 10/10. Would definitely recommend.
Great experience! Just took our 5 month old and the nurses were so kind and gentle with her! Shelby (our nurse) was so sweet & made sure they got both ears at the same time. Would 110% recommend to anyone!!!
Autumn was great! One mid helix and my first love piercings. Great service and super nice staf! 10/10 recommend!
Shelby did such a great job. Didn’t hurt a bit. Love my piercings!
Nurse Dawn did an amazing job. We love our new helix piercing she was very kind and patience. I highly recommend! Amazing experience.
I had the most amazing experience here! Darby was so nice, professional and knowledgeable! I will definitely be coming back!
Staff very nice and informative. My daughter talked me in to getting the conch piercing with her and it absolutely did not hurt! Great experience and I’m coming back to get the other side done💕
Such an awesome experience for my five year old. This was her first piercing and Dawn was so amazing! 10/10 recommend for little ones!
Absolutely superb experience at Rowan! Grace was so kind and informative with the entire piercing, she made me feel right at home! I felt like I was in and out quickly while also being given all the proper after-care knowledge I needed. Love my second piercing!
Love this place. The process was super easy and seamless. Shelby was great! Can’t wait to come back!
My daughter had a great experience here. She is 4 and was a little nervous but our nurse Shelby was awesome! She was very kind and professional. Everything was very clean and she is doing great since the piercing.
My daughter (7yo) hot her ears pierced here and it was a great experience. It was safe, clean, and quick. They also are super friendly and made it fun for her. Shelby did the piercing and she made sure to put daughter at ease and made sure the piercings were even. Highly recommend.
Dawn and Darby were amazing! We had a great experience at Rowan!
The best experience! I loved it!! Got my mid helix!! The sweetest nurses ever!
We had a wonderful experience at Rowan today! Super clean and professional but also a fun environment for a piercing! Highly recommend!
Shelby was amazing from the moment I entered the store to the actual placement of the piercing. She immediately put me at ease and made me laugh. I didn’t even notice the needle going in my ear—I was too busy casually eating my potato chips and listening to her hilarious stories. If you’re looking for a professional, licensed nurse and a genuine pick-me-up, this is the place to go. Feeling down? Go to Rowan. Feeling happy? Go to Rowan. Mad at your boyfriend? You get the idea.You’ll walk out of there feeling ten times lighter and looking extra cute with your new piercing.The place is super clean and comfortable. I will definitely return to Rowan in Birmingham, Alabama, at The Summit.
Absolutely had the best time! Nurse Dawn was such a joy and calmed my nerves for sure.
We had a great experience! The nurses at Rowan were so kind and patient with my daughter, and worked with her to make sure the placement of her ear piercings were exactly to her liking. We are very lucky to have Rowan in Birmingham!
Autumn was AMAZING! I was so nervous and she made me feel so calm! Very nice and clean environment. I will definitely come to them next time! I DEFINITELY recommend coming!!
I had the most awesome experience at Rowan with Shelby ! She was not only so patient , but she had the best suggestions and was just so kind and professional. Im already planning to have another. Will definitely be seeing Shelby next time as well 🥰
Sabryna at Rowan was super great, great customer service and made me feel super comfortable.
Such a wonderful experience! This was my first piercing (and I was super nervous). Shelby helped me feel comfortable and the process went smoothly. I’ll definitely be back here for more piercings. Thank you Shelby!
Katherine was phenomenal and was ever so patient with our group! We had two appointments for my nieces. Then, two additional people in our groups decided to add a walk-in appointment as well. She had the best attitude with my youngest niece (10) who was very nervous. Highly recommend Rowan at The Summit!
I had the BEST experience at Rowan! The nurses were so kind and helpful. I got a conch piercing from Autumn and it wad so quick and easy. They also gave thorough, clear aftercare instructions. 10/10 recommend getting pierced at Rowan!
Nurse Shelby was fantastic! The bubbliest kindest personality of anyone I’ve ever met. She held my hand and encouraged me to face my fear of needles. This store is so lucky to have her!
Shelby did a fantastic job! She put me at ease, was quick and efficient, and very professional but personable as well. Will be back.
Clean, Professional and Quick. I would recommend an appointment. The process was easy and they have a great selection of earrings. Highly recommended.
I brought my baby to get her ears pierced and they did a wonderful job! Everyone was very kind and professional. The piercings were so fast and my baby only cried a little bit. The place felt so clean and safe. I’m so glad we chose to come here.
We had a great experience at Rowan today. My two daughters and I got our second lobe piercing. My oldest got a helix piercing. Shelby did a wonderful job, took her time with each of us, and made sure the positioning of each piercing was perfect. The studio was super clean and all of the staff was very helpful and friendly. I would highly recommend Rowan at the Summit to anyone looking to get an ear piercing.
I went in yesterday at 8:40pm without an appointment, however, it says outside the store “walk in welcome”. However, the girl told me that the last appointment was at 8:40pm and that she couldn’t do it. So, I made an appointment for the next day, at 6pm. That day, when I went to my appointment, the employee told me that the nurse got behind on her other job and that there was nobody that could do the piercings. He told me that when the nurse finally arrived, they were going to call me. So I stayed at the shopping mall waiting for the call. About one hour later, the employee told me that finally the nurse was supposed to arrive soon, and that they were going to call. So I decided to stay at the shopping mall. I never received any calls or texts. When I decided to leave at 8:50pm, I passed by the shop and saw that somebody was doing a piercing. So I never received any calls and waited so many hours for nothing. I feel that personally they didn’t want to give me a service. If I could give them less than one star I would. Two days in a row. And they are a piercing business and they don’t know if the nurse can come or not? They completely failed.
Shelby was AMAZING!! She changed out some of my jewelry and did great piercing my 3rd holes and mid helix. Overall fantastic experience!
Shelby was amazing! My daughter was apprehensive and nervous and she patiently talked us through the options. Appreciate the extra attention and time she took with us!
Rowan’s guest service is so hospitable and calming. It is wonderful to know that you can get a piercing somewhere reliable and trustworthy! The staff is well trained and so kind. Autumn was the best! Highly recommend.
We had an amazing experience at Rowan. The staff was very helpful and friendly. I will definitely recommend to family and friends.
We went to get mine and my 3 year old daughters ears pierced. Autumn was our nurse and had zero patience with my daughter and quickly gave up on her and even acted noticeably annoyed. Very unprofessional. And for a 3 year old she was actually behaving very well. It was just disappointing because I was under the impression this was a very kid friendly place.
Shelby was very easy to talk to and very helpful!! She relieved any stress I had and made it a very fun and enjoyable experience!! Rowan was very easy and my ear piercing was beautiful!!
It was a phenomenal experience going to Rowan to get my helix pierced! Such a great, clean, organized, and friendly environment! I will highly recommend it to a family member or friend! The staff was extremely helpful and I felt so welcomed!!
Sabryna and Caroline were absolutely fabulous today! It was quick and borderline painless to get my third lobe piercing. I just dropped in on a whim and really enjoyed the experience 😊
I recently visited Rowan and had an outstanding experience! The staff was very welcoming and knowledgeable, ensuring I felt comfortable and informed. Darby (my piercer) was very sweet and so fun! Highly recommend for anyone considering a piercing!
Shelby was amazing doing my 8 year old daughter’s first piercing! The whole place made the experience so special. We would 100% recommend and return. It is the cutest little place and they never rushed us as we lingered around.
Shelby was INCREDIBLE!! Truly went above and beyond and we had the best experience!
My little sister Charlotte (6) and I (9) got our ears pierced there for the first time and it was great! The people there were licensed nurses so it made the whole experience feel high quality. They can do two ears at a time or just one at a time. They have the option to use a needle or device (piercing gun). After the service they give you a little care package and are happy to answer any questions about the earrings. They also offer a cleansing product for the ears. I highly recommend Rowan!* not by Jennifer but her oldest daughter *
Nurse Anna-Grace and company at Rowan at the Summit were phenomenal with our two-year-old girl! Not a tear was shed. Sanitary, friendly, professional environment and staff.I’ve never heard of Rowan, just happened to walk by and we are so glad we did! Highly recommend!
Great Place! So professional! Love that piercings are done by Licensed Nurses.
Shelby did amazing on my cartilage and my mom’s 2nd lobe piercing! Super friendly and made us feel so calm! Would come back for her to do future piercings for sure!
Sabrina made our experience a blast! She was so helpful on our 3rd attempt of piercing my daughter’s ears! Very knowledgeable and CLEAN at Rowan with the best RNs!! Thank you for such a fabulous memory! ❤️ ✨ 💖
Do not go anywhere else! Shelby was fantastic, and very knowledgeable. I came back in for the consultation after 3 weeks and Grace and Caroline were great and answered all my questions 10/10 recommend would do again!!!
What an amazing and pleasant experience!! Dawn was so nice, and made sure all 6 of Lillys new piercings had perfect placement. We will definitely be back for the rest of her stack and to get new earrings! Great selection and wonderful service. Love! Love! Love!
She was awesome! So sweet and my daughter loved her
I had an amazing experience at Rowan today! Anna-Grace pierced my ears and did a fabulous job. She was so patient with me and really took the time to make sure I liked the placement and made sure they were even. I highly recommend Rowan!!
I had a fantastic experience at Rowan! Cedric was so friendly and helpful. My nurse Dawn made the whole piercing experience fun and basically pain free. Will definitely be recommending to my friends and coming back for more!
The entire team was great, but Shelby did an amazing job! She were so informative, and I appreciate how patient she was!
Wonderful experience with Shelby. She did mine and my SIL flat and my daughter’s second lobe. She was very sweet, professional and knowledgeable. Would definitely recommend her
Nurse Dawn was amazing at Rowan!!! Thank you for making Camryn’s dreams come true!!
Great experience! Little one was nervous coming in, but it was super quick and painless!
I wish I could talk about our experience. However, upon our arrival and 15 minutes of making eye contact with several staff members we were never greeted, acknowledged, or attended to. My daughter looked forward to having her ears pierced for her 10th birthday and we didn’t receive so much of a “welcome in” upon walking into the building. So much for that… Thanks Rowan.
Wonderful service from Sabryna, Grace and Caroline! I walked in and they had availability. Each of them were helpful and friendly.They explained the offerings, prices, and process fully. Sabryna was thorough with placement of my piercings and ensured they were even multiple times. Overall, I had a wonderful experience and would recommend to anyone looking for ear piercing.
We had a great experience! Autumn was so sweet and definitely put my 7 year old at ease. The shop is very nice and super clean.
It was so easy, I was in and out in 15 minutes, their selection of jewelry is so cute and it was the most affordable piercing I’ve gotten quoted on in town. I’ll definitely be back, this is exactly what I was looking for! Shelby is amazing!!
Anna Grace and Kathwrine were AMAZING! So gentle and sweet and GREAT selection! We will be back. Highly recommend.
You have been warned!I’m just in Alabama for 1 week for work and my wife wanted to get a piercing done and the reviews pointed to this place as a decent one. The first day I got to the place It was around 8:30pm and despite their “Walk-ins welcome” sign they wouldn’t provide their service because of the time. There were about 4 employees at the cash register doing nothing. I can understand that, but they should change their hours to better reflect their actual commitment to the customers. The second time we visited we had an appointment at 6pm to get the piercing done and when we got there at 5:40pm, they flatly told us to our face that there was no nurse available and they weren’t sure if another nurse was coming in. We decided to shop around, but at about 7:30 they told us a nurse was supposedly coming but they would call us if there was a possibility for the piercing. We kept shopping around and just about when we got to the car at 8:50pm they were piercing somebody else. This is totally disrespectful. I’m beginning to think that they didn’t want to treat us because we are latinos or I guess we didn’t dress up enough for them. I didn’t get an excuse or a rescheduling message from them. I will be taking my business elsewhere and I strongly suggest you do the same.
My daughter and I came her to get our ears pierced. I was very impressed with our whole experience. The staff was very nice and knowledgeable. There was a great selection of earrings and the piercing experience was wonderful- Kait walked us through the steps, pro and cons of needle vs. gun, and put my daughter at ease throughout the whole process.
Iris was so brave! What a great concept and loved this as her first experience getting pierced.
Cedric and Autumn were amazing!!! So welcoming and kind. They were so patient with my earring placement. They were so good to my niece and nephew who got piercings also!!! Cant recommend enough!!
My nine year old and her friends all had a great experience getting their lobes pierced.
I typically have sensitive ears and my piercings in the past haven’t done so well. I came in to have an earring change for a piercing and Nurse Dawn did such an amazing job! She made me feel comfortable and also educated me on how to move forward with taking care of my piercing. Highly recommend!
10/10 recommend! We took our 5 month old. Julia and Shelby were awesome!! So pleased with the service from start to finish!!
We love Rowan! They did amazing! Not only did they pierce our girl’s ears, but they gave her a care bag, caprisun, certificate, and little clip ons for her crocs!
Such a great addition to The Summit, they really know how to provide excellent customer service and create a welcoming atmosphere. Cedric was so helpful and answered any questions I had. Its always nice to shop in a store where you feel valued and comfortable.
Friendly and clean! I had to wait longer for my appointment than typical, but staff was accommodating and honest about wait time and I was happy to stay! Very cute earring selection and excited to come back to shop for more!
Shelby did such a great job on my piercings! She was helpful and made the whole process fun. Also, the jewelry selection is so cute!
Super clean, staff is very friendly and very helpful with helping pick out earrings for my daughter. And the piercing process was very quick and easy, my daughter didn’t even feel tons of pain afterwards. 10/10 would recommend!!
Autumn was amazing! She took her time and made sure she was giving attention for all steps. I appreciate her and loved my experience!
The entire staff of Rowan in Birmingham AL is phenomenal! I received the best greeting and felt extremely welcome. Dawn performed my piercing and she made me feel so comfortable. She ensured I was pleased with the location of the piercing and kept the ear very sterile. The process was seamless! I highly recommend Rowan for ear piercings!!!
We had so much fun with Nurse Dawn, I love it so much❤️
I’ve had 2 prior piercing experiences at other places, and Rowan by far has been my best experience! The second I walked in the store, I knew I was in great hands. Everyone was so friendly and the device piercing was so quick and easy! 10/10 recommend. GO TO ROWAN!!!!
The staff were super welcoming. We had nurse Dawn pierce our helix and she was super sweet and comforting about the whole process. I highly recommend getting your ears pierced here!
Darby was the best! Thank you so much for making this experience easy and fun! I would recommend Rowen to anyone wanting to get their ears pierced
Shelby helped my daughter and I get our ears pierced and did an amazing job!! She gave us all our options and provided great detail for aftercare.
Shelby was very helpful in educating us on the process and our options. She did a wonderful job!
Shelby was awesome! I loved her calm spirit because it made the whole experience easier.
Autumn made this experience so quick, easy, and painless! In and out in like 15 minutes. Such a clean and fun looking store. Will definitely come back.
Shelby was super patient and kind with our 2 y/o! We had a very pleasant experience! In and out within about 20 minutes!
Winter pierced my upper lobes and my mid helix. She was professional and thorough through the whole process! Everyone was so sweet and made me feel so good about my new piercings.
The team at the Birmingham store are amazing. They were friendly and welcoming, and did an amazing job of explaining the process and aftercare. Everything is clean I observed them to use the same health and safety precautions as if I were at a medical office.
This place was amazing!! Shelby did my conch and second helix. I had a bad experience at the last place I went to but everyone at Rowan was AMAZING!!! Hands down the best piercing experience I’ve ever had!!
Shelby was amazing! She worked hard to make sure the placement was exactly perfect! All of the staff was so helpful and nice!
Shelby did an amazing job piercing my second holes. I was nervous and she made me feel super calm and confident. 10/10 recommend!
Highly recommend Shelby, made the experience fun and enjoyable. She did a great job on me and my daughter!
My experience was so sweet. All of the staff was generous and nice!
Lacey was amazing! My daughter and I both got our ears pierced and they made us feel so comfortable and welcome. I would recommend this place to anyone who is looking to get an ear piercing! I’m sure we will be back.
Shelby was so sweet! She evened up my Clare’s mistake. This was a quick and clean experience.
Shelby was fantastic! She took care of our family during our multiple piercings! Patient and professional. We love the piercings!
Amazing experience!! Thank you so much! My 11 year old was very well taken care of, and they were very sweet to her.
We had a fantastic experience for my daughter. Everything was clean, inviting and super friendly. Sabrina took time to explain everything. Very highly recommended.
Shelby, RN pierced my helix last week and it was such an easy and lovely experience. She walked me through the process, let me check the location of the piercing beforehand, and made sure I was ready before she pierced. She walked me through the aftercare and gave me the cutest goody bag! Overall, Shelby made me feel at ease and her safe and calming presence got rid of any anxieties I had. I will absolutely be going back to see Shelby at Rowan, and recommending to my friends and family!
I cannot say enough good things about this place! Cedric and Anna Claire made me feel right at home and were so welcoming. Any questions that I had were immediately answered and all information was provided up front. Anna Claire, RN took the time to ensure that I liked the placement of all my piercings. Nothing felt like it was being rushed. If I wanted it to be changed, she didn’t hesitate redoing it. Cedric was such a ray of sunshine and put a smile on everyone’s face. Thank you both of a wonderful experience! Keep up the amazing work!!
This was my first time going to Rowan and every staff was so nice and supportive
Rowan at The Summit certainly knows how to deliver a stellar experience! Taking our son there for his ear piercing turned out to be a fantastic choice. The staff there arent just friendly—theyre efficient, ensuring that the process was smooth and hardly a fuss. It’s refreshing to see a place that not only meets but exceeds expectations, especially when it comes to something as nerve-wracking as a childs first piercing. The value clearly matched, if not surpassed, the price, making it well worth the visit. Whether its for the warm service or professional care, Rowan at The Summit comes highly recommended for anyone considering a similar service.
Such a great experience for a first timer! Highly recommend!!
Darby was amazing! She’s so talented and made it a fun experience! Highly recommend getting your piercings here!
So amazing! Shelby pierced my daughter’s ears and made the experience so flawless 💗 Thorough and fun— can’t wait to come back!!
Amazing experience! Thank you for making my neice feel loved, safe, and secure while getting her first ear piercings! She was so excited.
Shelby is amazing! She is such a delight and very professional. I had an amazing experience here and wish this had been a thing when I was a teenager!
We had the best experience at Rowan! Shelby was efficient, confident, and friendly. We will be back!
I loved this place!! Shelby did my piercings and she did SOO good! Definitely will be coming back!!
Shelby is amazing! My daughter and I both got needle lobe piercings, and the whole experience was a 5/5! As an RN, I would recommend to anyone :)
Shelby was an awesome nurse! I appreciated her talking me through the ear care process. Rowan is a wonderful place to get piercings!
What a great experience! I love knowing a nurse did her second peircing! My daughter was super nervous and Nurse Dawn made her feel really comfortable. I would highly recommend this place.
The sweet RN’s that pierced our ears were so helpful. They made my 3 year old feel comfortable and so special. Such a great experience! Worth every penny!
Shelby was amazing!!! My friend and I came in to get our second piercings and she was amazing at helping us with placement and planning for our next piercing! Cant wait to visit her again!
Very welcoming, friendly, professional staff. So quick and easy. Will definitely be back and would recommend to anyone. Shelby is awesome!!!
Walked in with no intention of a piercing and the staff was great! Very friendly and educated. Shelby did my piercing and I’m in love! Highly recommend!
Sabrina was so kind and helpful. You have to get pierced with her trust me!!
Super cute place! Came to get my little sister’s first piercing and I ended up getting one too. Nurse Dawn was great, definitely recommend!
I’ve came here 3 times since they’ve opened this location and every time I’ve had a great experience! Katherine was so sweet and made sure I was comfortable! 10/10 recommend Rowan - ask for Katherine if she’s there!!! 💘💖
Everybody was so nice and it did not hurt at all. It was an amazing experience!
Shelby did an amazing job with my piercing, the process was quick and easy, and I would definitely recommend Rowan to anyone looking to get their ears pierced!
Absolutely loved my experience here! Cedrick was extremely welcoming upon entrance and Dawn did a great job on my piercing! Will absolutely be coming back for more!
This place was fantastic! I took my youngest daughter here and they could not have been more professional. Extremely clean, super quick, very friendly! (Such a different experience from the tattoo parlor that I took my oldest to!) Highly, highly, highly recommend!
They are so nice! Definitely recommend! Love Shelby!
Great experience. Dawn was very gentle and patient with me. She made the experience fun and relaxing.
Shelby was great! We will definitely be back. Thank you for being so patient!!!
HIGHLY recommend getting your ears pierced at Rowan! I got my 2nd lobes done and the staff was so so sweet and made the process as quick and painless as possible! If I could rate them 100 stars i would!!!
Got our first piercing for our 6 year old!! Darby helped us and made sure she felt super comfortable the entire time! Highly recommend over Claire’s!
Julia was so calming! She did a great job and was so knowledgeable about the process. Super quick and easy, love my new piercing!!
Shelby was amazing! She pierced my conch and the whole process was only about a minute long! Would definitely come back again!!
Great experience for my daughter’s first ear piercing! The staff were so nice and helpful. They also did a great job explaining what they were doing and they quickly did it!
Staff was very helpful and kind. The piercing itself was super smooth, and Autumn gave thorough aftercare instructions. I’m very pleased with the experience :)
Shelby was super friendly and super patient with my friend and me since we were so undecided! Will definitely return for another piercing!
Everyone was so friendly and helpful! Our nurse walked us through everything step by step and took her time with our piercings. She was very thorough! We will be back soon!
The best experience! Highly recommend! Sabryna was so patient, and helped to calm my nerves.
Shelby was amazing! My daughter got her first piercings here and it was such a smooth and peaceful experience!
Loved it!!! They are so professional and very skilled! We will definitely be back! Their jewelry is very high quality as well!
Rowan is the second place I got my lobe pierced and Shelby I would definitely recommend! She was very nice and patient and is fun to have conversations with! 10/10 recommend
Very welcoming! I came on the first weekend which was pretty busy, but they were very attentive the entire time. I will definitely come back!!
Had my conch jewelry changed and got my helix done here, staff is so sweet and talks you through everything. Everything is so quality as well. The most welcoming environment!
I was super nervous at first but it was so quick and easy. Shelby was awesome!! Definitely will be back to get more🔥🔥
Shelby was amazing! She pierced my little sisters ears. Shes was calm and efficient. Definitely ask for Shelby!
I loved my experience here! The jewelry and services were very reasonably priced and Shelby was amazing! Will be coming back in the future to stock up on earringsUPDATE: It’s been almost three weeks and I just had to consult an outside piercer to completely replace my Rowan jewelry. I mean this as no disrespect towards the nurses or staff at Rowan, but as a company, they should know better than to pierce with butterfly backs. A simple google search yielded countless sources providing information on why butterfly backs are not suited for fresh piercings, which my own experience validates. One of my backs became embedded in my ear, and the removal process left my earlobe so shredded that it nearly needed stitches. Had I noticed the embedded piercing any later than I did, it would have warranted an urgent care or emergency room visit for removal. There will be permanent scarring on my lobe that could have been avoided completely by utilizing safer piercing practices. Again, I bear no ill will towards the staff (and my rating remaining at three stars is to reflect this), but company-wide, there need to be practices in place which protect customers. All this said, I cannot in good faith recommend getting pierced at Rowan anymore.
Anna Grace and Autumn were brilliant! They were so knowledgeable and patient and they answered all my questions! I was a very peaceful experience and I highly recommend place for anyone looking to get a piercing!
We got our daughters ears pierced for her 1st birthday. The staff was lively, engaging and put our minds at ease, they even gave her a certificate for bravery! I would love to see more locations open in the state, I know my students in Tuscaloosa would love it!
Shelby was amazing! She was very reassuring to my daughter who was nervous! She did a great job!
I popped in to Rowan on a whim, thinking of getting my helix pierced. Nurse Dawn was amazing and put my mind at ease! Best experience! I highly recommend!
They were amazing and were so calm with my little one. Safe and clean and so happy with the turnout. Thank you Rowan!
Got my conch pierced here and I loved my experience. They were very welcoming and made it as easy as possible. Good selection of earrings and friendly staff!
We had a wonderful experience with Shelby, the RN who pierced my daughter’s ear. She was friendly, patient, and efficient while piercing my daughter’s ears. ROWAN at the SUMMIT ROCKS!!!
Nurse Shelby was amazing!! The piercing didn’t hurt at all and she successfully reopened an old piercing. I LOVE how it turned out!!!
Shelby did a fantastic job on our daughter’s first piercing!! No tears…all smiles and pretty ears!
Absolutely amazing! My daughter was nervous and they were great at calming her down and keeping her distracted!
Very fun and clean environment! Our piercer, Autumn, was very kind and wan very patient with us. She did an amazing job!
Anna Grace did a great job with my flat piercing! Also did a great job explaining the aftercare and it was a quick and easy experience overall.
Dawn was incredible with my girl and myself! We had the best time and loved our experience!
Very smooth process, and Shelby made me feel so comfortable and understand what to expect!
Amazing service at Rowan! Autumn our RN was so friendly and did an awesome job. Highly suggest anyone to go here!
Shelby was awesome! Great and quick service. She explained everything and made the process painless!
I have had both my lobes and cartilage pierced here, and I am obsessed! Shelby and Anna Grace made the process so smooth and easy. Coming back again!
When I walked in I was instantly greeted by 2 very kind ladies who were busy at work but took the time to acknowledge me. One was the nurse doing the piercings, the other checking people in; They made me feel so welcome & not freaked out at all (I know some can feel weird about a new piercing). The woman got me checked in & then the nurse assisted me with the piercing options, lots of stud options using a specialty piercing gun (not the scary loud one a lot of places use), & soon to be options for needle piercing for the ear! I got seated & everything went smoothly. I would recommend for any & all ages, I remember getting my ears first pierced when I was 7 & so scared about it. I wish a place like this was around then because I would’ve gone there in a heart beat. 10 out of 10!!!!!
It was a good experience! Nurse Dawn was so nice & easy on my ear while piercing, & Cedric was so pleasant to talk to while we were waiting in line. I highly recommend this location!!
Shelby did an amazing job!!!!! She was so sweet and patient and made sure my third piercing was lined up perfect. Can’t wait to get more!!!!!
Shelby was wonderful! She was wonderful and so patient with our crew of girls.
Dawn was so sweet with my five year old daughter! It was her first time getting her ears pierced and it truly was the best experience. Can’t recommend Rowan enough!
Fantastic experience! Got my second piercing and loved it so much I went back for an upper helix! Everyone was so friendly and so helpful! I’ll be back for another😊
Our experience was amazing! They were super friendly, knowledgeable, and quick. I would definitely recommend coming here for all your piercing needs!
Cedric was so helpful and fun to talk to before, and Autumn worked with me to get my second love just right. Great experience!!!
Best piercing experience EVER! I was very scared to have my piercing done with a device, however the wonderful nurses and manager educated me on the Rowan style device that was NOT SPRING LOADED and would pierce my skin just like a needle. They told the truth!! I did not even know when the piercing was completed.. it was a gentle pinch that left my ears stunning with their device jewelry. Do not even get me started on the healing process!!! I got my ears pierced a week ago and I am 75% healed!!!! All in all, Rowan - The Summit is the way to go!! I will definitely be back to get a helix piercing .. who knows, I might even have them use their device again! 😊
Great experience! Took my two young daughters and they were so accommodating! Will definitely recommend!
Shelby was great! She explained everything clearly and the process was painless. Would def recommend!
Great experience! They are so professional and sweet to the little girls getting their ears pierced! Grace was awesome to work with.
Shelby at Rowan was FANTASTIC!!! Amazing experience will definitely be scheduling an appointment with her for any future piercings.
Brought my 6 month old in and my 9 year old for her 2nd holes, Sabryna was AMAZING! Will most definitely be back!
Our daughter was so nervous but after speaking to Shelby all her nerves just disappeared! Was a great experience and we will be back!
We had the best experience with Wynter! The trio (me, my daughter, and my mother) all made appointments together. We love Rowan & love our new piercings! Highly suggest!
Love this place. Got my third hole pierced and was supper easy and painless. Very comforting know that these girls are fellow nurses!
When in need some help from getting a piercing done at a tattoo studio, the piercing was not healing well and Shelby fixed my ear right up with the right earring and gave me some great advice on how to take care of my ear piercing to make sure it continues to heal properly. Love the little lightning bolt earring I got today
AMAZING!!!!! Shelby and Autumn did an amazing job piercing my 18mo niece. So professional!!! Will def take my kids here
Shelby was the best, highly recommend!I did the needle piercing and our girls did the the gun and both were easy and painless