I have been part of the Astanza family for over 4 years. Not only are their products top of the line, but their service is outstanding!! From day one, Opal Taskila has been my go-to person. I always ask her any questions I may have because I know she will either know the answer or quickly connect me with the best person to help. I deal with several other providers for other products or services I offer, but I have never spoken or corresponded with anyone as professional and proficient as Opal.Keep providing your excellent service & Ill be a client for life!!
10 out of 10 recommend Saxston & the Astanza team! From the very first minute of working with Saxston she was helpful! She is extremely pleasant to work with. She is a good listener and she is very creative! She is knowledgeable in the field. Her input regarding marketing and Google ads was always spot on. Overall I would highly recommend Saxston for the marketing needs of your business. She is so good at what she does. Myself and my team really appreciated her time and efforts on all our projects. Thank you Sax!
We recently opened our tattoo removal studio and are elated to call the studio home tothe technologically advanced Duality Q-Switched Yag laser from Astanza. This powerfuland versatile laser will provide us the ability to perform numerous safe, successful andreliable procedures for many of our client’s needs.First and foremost, we would like to extend a huge heart felt thank you to the entireAstanza team. None of this would be possible without the relentless, selfless andtimeless efforts of each and every one of Astana’s staff. From the early stages ofplanning and choosing the right equipment with Opal, to the spot-on knowledgeablesetup and training with Richard, to the exceptional guidance and advice provided byAmy in the marketing department.We truly believe that with all of these great services combined, Astanza has provided uswith not only an immensely worthy asset for the growth and evolution of our business,bust most importantly, the Astanza team has provided us with a long lasting, trustingand sustainable partnership that will last a lifetime.If you are in the market for not only an efficient reliable laser, but an amazing businesspartnership as well, there is no need to look any further than Astanza!Sincerely,Brieanna Calandrella
5 stars for the cleanliness of facility, check in process for “Laser Community Day”, friendliness of staff, and professional/sanitary standards followed by staff & doctor.3 stars for personal experience…They have treated my tattoos since 2019, and I have only ever had to reschedule/cancel 2 times in those years for the 6 week-apart Community Laser days.I walked in for my next session to model my treatment for the laser students as per usual, and arrived on the DOT. (I have severe ADHD and have given my utmost best effort to remain consistent & punctual) I was removed from the system originally; thinking that this was a mistake I re-made the appointment & showed up.I come to find that, instead of communicating like adults, that was their way of deterring me - I am told that they “reserve spots for more reliable client base” (something along the lines of that) and when I argued my case that I’ve only had the two instances, THEN it was that they “did not have time to treat me!” even though I was there on the dot for my treatment with that time slot booked out, regardless.I do not blame the passive yet professional lady who relayed this information to me. I blame Justin, who has directly had this long-standing issue over ONE re-schedule that I communicated to him. If he had an issue with the last appointment that I did not make it to without warning because I was in a treatment facility, then I would like to have known that.I do not appreciate nor accept the blatant lies to my face; I do not respect Justin’s cowardice practice of removing me without communication behind a decision I wasn’t aware of - as I have been a long standing laser model with SEVERAL small pieces on my body to contribute to the lessons.Other than that, this is a valuable facility that gives back to their community + professionally interacts with their students, staff, & models in a sanitary facility.Thank you.
Astanza Laser is an amazing company! Theyre so helpful and informative. Starting my own business was scary and very intimidating, but knowing I can contact Josh or Amy at anytime, if I have any questions makes me feel so much better. I started a little over 6 months ago and theyre still so helpful. They dont ever make me feel like Im on my own. I appreciate all their help, guidance and knowledge!
Astanza Laser always delivers. Today I had the honor of speaking with Bennett from the marketing team. He was super helpful in helping me get my new business up and going and getting clients in the door. It’s been an absolute pleasure working with them every moment of the way. Best laser company.
After two years of research, I chose Astanza Laser to work with. Their professionalism in the field is what made the difference. Ethical training to provide the best outcomes for my clients was important to me. The advice and support on the Laser proved to very valuable. The delivery and installation setup in order to get us up and running was challenging but having great customer service to help you work through those challenges is why we had a successful grand opening. The continued support and recommendations have been valuable, but the kickoff marketing campaign is what got us visible to our audience.
Astanza Laser is a great company, and the services offered extend beyond simply buying a laser. Their dedicated service department performs regularly scheduled maintenance and quick responses for emergency visits. The marketing team provides helpful resources for all the materials you need in the shop and on the web. If you are considering purchasing an FDA-cleared aesthetic laser machine for your med spa or tattoo parlor, talk to these wonderful people first!
As a professional within the NGO/non-profit sector, I deeply appreciate Astanza Lasers proactive approach to collaboration with organizations dedicated to assisting individuals seeking tattoo removal—a process often intertwined with painful personal histories. The teams genuine commitment to this cause is evident in their seamless operations and makes partnering with them a gratifying experience.10/10 company. 10/10 product. 10/10 mission.The choice to partner with them is more than clear.
I recently purchased a Trinity laser for Tattoo Removal. I was very concerned about support after the purchase. Josh Walsh, Business Development Manager, has been with me every step of the way, from contemplation to purchase, and hes gone above and beyond my expectations. Dealing with Astanza is like dealing with family.Amy Yan, Client Success Manager, has also been a great asset to my new business. She helps me with marketing material and flyers, press release, and is always willing to help me. She is very friendly and always responsive. If she doesnt have an answer for me, she always refers me to someone who does. Awesome working with her!I highly recommend the Astanza family.
Amazing company with amazing support. They want to see you succeed. Everyone from Josh in sales to Bennett in digital marketing to Krystal in training to Amy who’s job title is literally Client Success Manager- are all very knowledgeable and supportive in helping get your laser business off on the right foot.
We bought our laser from Astanza a little over a year ago and it has been an awesome experience through and through! EVERYONE on staff, from their biomedical engineers, to sales, to marketing support is incredibly helpful and responsive. Im so grateful to have partnered with this business!
Amy, Michael, Seth, and the Astanza team have been great! If I have questions or concerns, they respond quickly! They were able to deliver, setup, calibrate, and train in a reasonable amount of time. I have had some issues on my end with marketing and the Astanza team was immediately on the problem and helped me to fix the issue. Amy, is easy to work with and devoted to their clients and has also helped me with Google and Facebook issues. Overall, their customer service is the best!
I have had the honor of meeting some of the best trainers here at Astanza over the past years. I probably am a mascot at this point. (Haha) They are extremely passionate, patient and very professional in every step of the way.If you’re looking to broaden your office and skills at helping others achieve goals of better self esteem. This is one way of achieving it, nothing better than fixing a bad tattoo.Thank you for everythingJessika
I purchased our tattoo removal laser 6 years ago and have not had one bad experience from sales, marketing, or engineering. They truly care about their customers and make sure you are offering top quality care and results to your clients. Justin, Bryce, Amy, Brian, and Josh are just the few names that come to mind when I think about the top quality interactions we’ve had. I cannot say enough good things about everyone at Astanza!
Amy Yan - THE ONE & ONLY for your Astanza Laser marketing. Amy is incredibly helpful, knowledgeable, creative, and extremely efficient. She understands your needs as a client and works w/you to help you achieve your marketing goals. I am so fortunate to have had the opportunity to become a member of this incredible team from Astanza. For those of you looking to get into the LASER market - you absolutely must go w/this group of incredibly motivated, educated, and customer-oriented individuals. Thanks for always being available and for helping my company reach its LASER goals!
Astanza Laser is an awesome company! Such a pleasure to work with. :)So impressed by their help, guidance and knowledge! ✨10/10 would recommend Astanza for all of your laser needs. Theyre so helpful and informative!
Their entire team is amazing! I had such a great time taking their course. You can tell they really care about you understanding their equipment and knowing everything about it. They’re also really helpful with the business side of things and they make sure you have the appropriate information to be successful.
From Bryce in sales, Krystal in traing and education to Saxton in Marketing this team has been amazing. I always get help when I need it and good direction for shaping my business. The team at Astanza really puts customers first.
The entire team that I have worked with has been phenomenal! From the first contact, Opal has been helpful and supportive beyond words. Justin is top notch for training and knowledge. Amy is amazing and creative with her marketing skills. I opened my salon almost 2 months ago & they have all continued to be right there with me! If I could give more stars, I would!
Astanza has been an incredible company to work with for my laser tattoo removal business. The sales process was seamless. We were never pressured in our decisions, all our questions were answered, and they went out of their way to research or market and put together a realistic proforma. Beyond the purchase of our lasers they have stood by our sides offering us in depth consulting, guidance through the trials and tribulations, affirmations that we are on the right course, and walked us through scenarios that we didn’t know how to handle. The not only single handled launched our marketing efforts but have taught us how to market our business for life. As a first time entrepreneur… idk that I could have done this with out them. 10 out of 10 recommended Astanza for all of your laser needs!
Out of all the laser companies we have worked with, Astanza stands out for many reasons. Not only is the technology in their equipment amazing, but their service is excellent too. Being a business in the laser world you are only as good as your service team, period. Astanza is fast, knowledgeable, and patient when it comes to maintenance. We have also purchased laser goggles here. They are priced well and of good quality. The PFD patches have been fun to work with as well as gotten us some results that we would have not been able to get without the patch. I would also have to say that my most favorite part about Astanza is their honesty. They have always had our best interest at heart. I look forward to working with Astanza for many, many years to come.
Many of the comments (if not all) deal with the customer service experience with the Astanza team which of course, me not being a customer, Im not going to contradict.However customers must realize that much of the company reputation is based on the good quality products they commercialize. And I absolutely agree. The quality of the products is second to none.However, as a biomedical laser engineer and being involved with those same lasers on a daily basis I have to say that a huge part of that reputation comes thanks to the quality of the original manufacturers Astanza uses for its products, like Quanta Systems s.p.a or Asclepion Laser Technologies, all of them belonging to the same E.l.E.n group.Obviously, more than being a manufacturer, Astanza is an idea.I cant even imagine what would happen to the laser bussiness in US if Astanza would indeed invest that same idea in producing a laser of their own.
Astanza has been phenomenal to work with! I purchased the Duality Q-Switched Nd:YAG for laser tattoo removal and could not be more satisfied. Their entire team has been professional, communicative and friendly throughout. My initial contact was Justin, who was very informative of the process. Josh was wonderful during the purchase. He was there every step of the way to answer all of my questions and made everything just so easy. Amy in marketing is just amazing, she really knows what shes doing and Astanza is lucky to have her onboard! Jordan was the engineer that did the set up and introduction to my machine. He is probably the most laser-knowledgeable person you will ever meet. From the operation of the machines to the physics of lasers, he made me feel very comfortable with everything. Thank you Astanza!
We have worked with Astanza for over a year now! They have been with us step by step. The initial process and even now, when we have any questions theyre a text/e-mail away. Its great to know that youve not only invested in your own company, but that the company you chose to work with is also vested in your companys growth! Thank you so much Astanza & team, you made our dreams come true :)
Nick gave us Top Notch Service ! I cannot express the level of quality these people provide . 10 out of 10
So far Ive had a very positive experience with the staff at Astanza Laser. Bryce Fisher, the Sales Manager, whom Ive been in touch with since Day 1 has patiently and thoroughly answered all of my burning questions about the industry and the lasers themselves - I cannot express my gratitude enough. They assisted me in developing my business plan to obtain the equipment loan. In the three months since my purchase, their marketing team (Amy Yan) has been a wonderful and knowledgeable asset in helping get my business started in advertising. Justin Arnoski, the VP of Clinical Education has been accessible for all of my technical questions after going through the certification course. I can confidently say that this team holds my interests to heart and has a goal for my business to succeed, as evidenced by the continuous resources they post in their blogs and webinars, and just being available by phone or e-mail whenever I have a question. As long as the client is smart and truly dedicated to his/her business, Astanza Laser will be your advocate for success in this industry.
We have been working with them for several years and their equipment and customer service is #1. We work with their Duality machine and we love its fine tuning capabilities that allows us to give our clients the best treatment possible according to their skin type and stage of tattoo. Staff is always courteous and responds to inquiries in a timely fashion. We love Astanza!
After extensive research I chose Astanza laser for my business. I have never been more pleased with a company. They offer continual, personal support for all our needs. Jarod has been my go to guy for any questions I have including marketing, tech, and even just an ear. He even checks in with us often. Most companies take your money and run, but not Astanza! Highly recommend! They are the best!
I’ve been with Astanza for 5 years. I can only say great things about this company. The amount of support you receive when starting your business is amazing! The equipment is the best!!!!!
Amy and Josh made in abundantly clear that they cared about my successes far after the laser purchase. They are amazingly helpful and great to have in my corner!The Training Division of Astanza is super knowledgeable. I can still call with quesions, and they are happy to help. 10/10
Astanza has been awesome to work with. Jarod Stevens has been there from start to finish to answer any questions and address any and all concerns. I reached out to multiple companies when shopping for a laser and Astanza was the only company that replied to my inquiries. Jarod actually called me the day I inquired. Amy in marketing has also been awesome! I am very grateful to be a part of the Astanza family.
Big shout out to Astanza’s client success manager, Amy Yan! We recently had the pleasure to work with Amy creating a show off your shop blog and interview which can be viewed using the link below.https://info.astanzalaser.com/blog/client-feature-second-chances-with-panacea-tattoo-removalThank you Amy for your hard work, dedication and professionalism. We are very grateful for the exposure and look forward to working together again soon.Paul & BrieannaPanacea Tattoo RemovalGrand Junction, CO
It has been amazing working with Astanza and their strong team . We are very proud to be Astanzas partner. Amy Yan is incredible with our google adds. Definitely recommend joining their team!
I love Astanza! Getting trained and certified through them has been such a fun, great, and rewarding experience ♥️
Very professional team! Amy Yan was helping me with any questions and concern! Debbie Saag has done her work perfectly, very nice and patient! Jordan Hall and Nick Banda great job !!!!
Our medical spa has the Duality laser and recently I had to contact Astanza Laser with a few clinical questions. I spoke to Josh and he was extremely knowledgeable, professional and helpful. He took the time to troubleshoot with me and offer clinical advice when it comes to tattoo removal. I could not be happier with the information I received or our laser. Not only does the Duality laser deliver results, their customer service is amazing! Thank you so much.
I found the training from New Look Laser College to be informative and engaging. It gave me a greater in depth knowledge base of running a laser center. The team was great to meet and very friendly and helpful. Thank you.
We recently started our own business with laser tattoo removal and Astanza has been immensely supportive, every step of the way, with everything from purchasing our equipment to marketing and software recommendations for our day to day operations.
After purchasing and dealing with other laser companies over the years. I feel compelled to run to the top of the mountain tops and yell how fantastic my experience was at Astanza. The service, the training and the equipment are without equal. This should be the only laser supplier in the United States.
Great organization with a stellar team from top to bottom. If you are looking for the best quality laser and a team that has your back, theres no other company better than Astanza.
I have been a client Astanza Laser for over 5 years and cannot say enough positive things about the company and the people who work there. Amazing customer service and a sense of being treated like family. Highly recommend Astanza products to anyone I know.
NLLC is a great training course! Would highly recommend if you’re in the industry or looking to start your own business. Glad to have had this opportunity to meet the bright faces behind the best LTR system Aztanza Trinity!
I cannot get over how amazing Astanza has been to me. From sales to install to marketing, they are the perfect team to have on YOUR team.
The laser course is well-organized, professional, and focused on pertinent information. Ample real patient treatment time and trouble shooting scenarios were extremely helpful. The entire staff is knowledgeable and receptive to teaching and answering questions.
Best course to take for laser tattoo removal! So amazing to have real patients to practice on and so much useful information to start a business :)
Cant say enough! an outstanding company with outstanding folks, big shout out to Taylor Stults. She is awesome!
Did not like the 60 leads in 60 days. A couple of those were from across the country, didnt have tattoos, and at least two were my own I acquired through friends and personally talked to, set up and then they appeared on 60 leads in 60 days about 2 to 3 weeks later. I only got about 5 legitimate leads out of this.
Astanza is and has been an outstanding company to do business with and the staff is simply amazing. SW Tattoo Removal was given a great opportunity by Astanza which has allowed us to grow and be who we are today. The equipment is reliable and does the job well. Thanks, Astanza!
Great company! We love our lasers and all the support that Astanza gave us along the way.
I’ve been trying for 2 months to get information from this company. If you are not “buying” their machine then you are treated as a town peasant. Multiple phone calls and online requests have netted zero responses. All I wanted was a company that is currently using their product. I guess they don’t care if people use their product or not just as long as they can sell them in secret. SMH
The dermabrasion treatment results are amazing! Mild discomfort, short downtime and progressive improvement in skin texture and tone. Substantial improvement in laugh lines after just one treatment. I highly recommend this process.
Absolutely great company to work with! They take care of you from beginning to end! 10/10 *
Astanza offers exceptional Tattoo Removal Equipment from top OEMs with a focused dedication to service. Defiantly not your standard laser distributor.
Everyone I have worked with at Astanza is FANTASTIC!! They keep you informed of the next steps and will walk you through it, if that’s what you need.
Always only phone call away. The Astanza people are knowledgeable and always ready to give advice and support. Couldnt do my job without them.
Josh, Jordan, and the entire team, are nothing short of amazing! You dont need to look any other place, other than here!
Crystal was great from beginning to end took the time to hear my story and was just awesome!!!!!!!
New Look Laser College is well worth the tuition and the staff are very good.
This place is epic. They work with your schedule. They are very professional, nice and friendly.
They help me change my appearance to look more professional
Great customer service and equipment.
The best laserr jsksoq int wotwn!
Great school !