Sabrina, Amanda, and Kirsten took really good care of me. I was greeted, given great recommendations to make my purchases, and they were personable. I got a 2nd piercing in my ear (helix)…it’s been over 40 years since I had a piercing. They did great!
Savvy was amazingggg! She took her time with me! She was extremely patient and kind and helpful! I purchased 6 items with her today! Highly recommend working with her and Amanda as well! :)
Beautiful jewelry and the sweetest and most informative piercer. Kirsten was 10/10!! She was kind and explained the entire process, she made sure we were comfortable and helped us pick out the prettiest jewelry for our piercings. She made each piercing seamless and easy! Thank you so much!!! We love them!!
It wS my first time in Tx I Amanda at my Instagram so you can see what’s going was greeted by Miss Amanda with a smile, my shopping experience was so amazing. I tried on everything I wanted to every thing I purchase was overly satisfying. I will definitely recommend a friend or family if you ever visit the Houston area to stop in and purchase.
Jess was amazing. The outstanding customer service I received when I called was phenomenal and very welcoming and when I came inside with a face to match spectacular is the service I received. I love Banter. Thanks for the kindness customer service. Not to mention Sabrina was so pleasant and amazing as well.
I had the best experience at Banter! I was having such a blah day on Sunday and Jestine really turned it around with her amazing energy while she helped me pick out everything! I had my 2 nose and helix rings changed out plus I got 2 new helix piercings on the other side. All the jewelry I got is beautiful and of such quality. Sabrina was so patient with the piercing process as well. Id recommend to anyone whos looking for an overall quality experience!
Daughter and I decided to poke some holes in our ears for back to school lol. Kirsten was AMAZING. She helped design my upper ear scape and was clearly very professional and knowledgeable. Highly recommend 10/10!
The Galleria location is just so wonderful. All the girls are so helpful and super sweet. They helped me in an adventure to get my adult aunts ears pierced for the first time ever. They were patient and kind. When I decide which piercing I want next Ill be back!!!
I saw the shop in „the Galleria“ yesterday and had a very nice talk to Kirsten! In the end I decided to get my „Tragus“. Kirsten really helped me not to be too nervous and not to forget breathing! 😂 She was so nice and did such a good job! When I am back in Germany (I am only here for a holiday, visiting the host family of my daughter), I will always see this cute souvenir from Texas in the mirror! Thank you so much, Kirsten! 😍BiancaI had to use my husband‘s Google Account! 😉
I loveeeeee Amanda!!! She always gets the job done quickly and efficiently. She’s the store manager and does just as much work as everyone else there. Everyone walking up, she always greets them and ensures them that she’ll be right with them if they’re busy.
Sabrina and the girls were amazing! Brought my 13 year old here for her 13th birthday, and she got her septum pierced and second lobes. The girls are very sweet and very knowledgeable!! Very clean and sterile too! Prices are great!
Sarah has now pierced my third lobes, a fourth lobe, and a helix. Sabrina pierced my conch. All were as painless, sanitary, and comfortable as possible. There’s also a great half-off discount on earrings with a piercing. Would recommend!
Amanda was the most amazing sell’s woman I’ve ever met! She is so patient and kind! I just loved the experience at banter! And I did get my ear pierced (flat) and mouse explained everything to me and she was also sweet! It you come here you will leave happy !
Amanda did a FANTASTIC job with changing my jewelry today! It was difficult because of my piercing, but she did it in a way that didn’t cause pain. Additionally, her customer service and friendly personality makes me want to keep shopping with Banter. THAT’S how you exemplify an awesome Store Manager!!!
Kirsten was great! Personable, nice and talked me through the whole procedure. Super quick and easy. The other staff was friendly as well! I will be back soon for my 3rd lobe!
Amanda is amazing ! Kiersten is a sweetheart as well. Such a nice experience shopping there today. Definitely will be coming back.
Amanda was great! She was very helpful and did an awesome job piercing my daughter’s second hole. She was nice and knowledgeable.
This was my first time ever getting my ears pierced. Amanda was amazing. I was so nervous. She made me feel at ease. I would come back to Houston just for her.
Visited Banter today to change out my nose piercing! It’s been 10 years since I got my nose repierced!!! Amanda and Kirsten were friendly and great! They helped me make a selection on my nose ring and changed it out in a matter of seconds! I drove all the way from Sugarland to visit this location and I will do it again next time I want to change my piercing out! 5 stars ⭐️⭐️⭐️⭐️⭐️ ladies on your excellent customer service!See y’all soon! 😘
SERVICE: ⭐️⭐️⭐️⭐️⭐️PRICE: ⭐️⭐️⭐️⭐️⭐️SELECTION: ⭐️⭐️⭐️⭐️⭐️SUGGESTIONS: Know TX laws for minors & remember if you take aspirin or have caffeine beforehand (or, you know, be one of those people that has an actual plan 🤪)Sarah and Kirsten were awesome! My daughter and I were wandering around the Galleria yesterday, and the kiosk called to us. We had no intention of getting pierced (actually I had no intention of doing more than window-shopping - ya know how that goes haha), but I saw the sale signs and Im a sucker for sales. Anyway, we were totally unprepared but Im glad we stopped.We did have some delays with our piercing experience but NONE OF IT was their fault! Half was due to Houston traffic (completely understandable imo & Im fine wandering the mall anyway), and the other half was my own unpreparedness (oops). I prefer needle piercings, but I didnt have any paperwork for my daughter (15) besides her permit, so she got the normal gun piercings. I also totally forgot that I had drank a Bang energy drink and taken aspirin that morning (breakfast of champions), so I only thought of my non-blood-thinning rx when filling out my paperwork and bled a lot. 🤦♀️ My bad.Our service was excellent in any case. They thoroughly explained all the costs up front and the aftercare for the piercings, plus they answered all our random questions. There were a lot of cute jewelry options to choose from (even for me, with my nickel allergy) for piercing and even MORE for healing! Im so glad Im an impulse buyer! 😅
Galleria team is great. I came to exchange my charm on my day off lol and i didn’t even know which cross i wanted but of course javonte , sarah , and sabrina helped me pick one. 😊
Kristen was so amazing!!! Got my first eyebrow piercing with her and it was PAINLESS. 10/10 will definitely come back!
Kirsten in Houston, TX did her thing!!! She thoroughly explained the process and answered all our questions, even hyping us up in the process!!! I got the helix and pain was 0/10. Very highly recommend
Justine was amazing. Very professional, patient and friendly!
Me & a few of my friend (total of 6) helped us out with our permanent Jewlery. He was patient & very attentive which made our process so much smoother! We looove our matching bracelets 💚
Loved the service i got but 3 days after, 2 of my piercings fell out. I didn’t get the insurance because my tab was already $280 for 3 piercings. so sad never again
Justine & Kirsten were very helpful & kind as we desperately needed wedding bands. Thank you so much for your patience & for being soo nice!
5 stars for this place and amanda! amanda was super patient to help me figure out the right earrings and educate me on how tocare for my piercings. she’s also super sweet! highly recommend!
Sarah pierced my 1 year old and did an amazing job! Quick and precise! Definitely recommend.
Javonte was great! Amazing customer service and explanation of process for healing of piercing. Thank you for helping my wife with her second home piercing.
Kerstin & Amanda were amIng . Made it super easy fast and FUN for me and my sister to get piercing and new earrings THANK YOU
One star because they sell beautiful piercings but the attention sucks: they take forever to pierce you or sell you an earring.I bought 2 piercings and the attention was terrible during the hole process. Didn’t say no I don’t want them because I respect people.
Kristen was hands down the best!!! She is the sweetest and helped us so much!!
Jess did an amazing job, was very nice and talked me through the whole process.
Amanda was the store manager and she was helping my son get his ears pierced for the first time. She made the process so easy. Nice customer service and great personality. I recommend this store to anyone who is looking for great customer service
Amanda is amazing and did so well with my daughter getting her ears pierced for the first time!! So kind and lovely!
Savy and Amanda are awesome!!! Amanda pierced my ears and I didnt even feel it. Really appreciate the quick service.
Amanda was every part of amazing... Ill shop here again and again... Her customer service was phenomenal.... Shes GREAT..
Amanda was very helpful and pleasant. I didnt plan on purchasing any jewelry at all but I did with no regrets.
Jestine did an excellent job taking care of my request for a new gold chain. Top notch service and assistance. Thank you Banter.
Amanda there was great. Friendly and she explained everything before the ear piercing for a family member.
Amanda was phenomenal. I was so indecisive about what I wanted yet she was so patient and made sure I left happy. Thank you!
Everything was absolutely perfect!!! 🥹 I couldnt be more happy with the process! Thank you to Sarah and the crew 💖 my baby didn’t even cry!!
Kirsten was such an amazing vibe and made the process so fast and painless ❤️ worth it !
Justine and Kiersten did an amazing job as a team. Great customer service experience!!!
Staff was amazing, friendly, courteous, and knowledgeable. Amanda helped me, love her
Experience was amazing the lady was so nice and made me feel at ease about getting the piercing.
Sabrina and Justine were so helpful and gave amazing customer service!! We will be back!
It was amazing experience. she talk step by step to get you ready!
Sabrina and Jess were so amazing! Got my second hole for my 21st!
Kristen is AMAZING!! she calmed me as I was getting my piercing, I think I might become a piercing junkie 😂
Mouse who pierced my ear, was very knowledgeable and attentive to what I wanted. Great customer service to all the staff behind the counter. I definitely will come back!
Kristin was amazing! The process was quick and the quality of service 👌
Amanda is the dopest person I ever met. Great customer service and a really big help with picking out jewelry
Amanda was amazing today. She made the experience EVERYTHING. We loved her ❤️
We were on our way to Claire’s, but came across Banter and are very glad we did. The staff was attentive, patient, welcoming, and have a great selection to choose from. They explained the piercing procedure and maintenance to my son and I, I liked that a lot, made him feel included since the piercing was for him. Thank you so much Sarah, you made this a happy experience.
Both associates were extremely helpful! Amanda the store manager directed me to exactly what I needed with a bright attitude! And Mouse was able to reopen my piercing very quickly and effectively in a smooth manner. They were both very sweet and informative!
Sarah was extremely amazing! I came in for a new nose ring because my dog pulled mine out the same day and I left out with 9 items. She helped out with options and this was the best experience I have had in a while. Love you all.
Sabrina and Javonte we great with their recommendations Sabrina is a pro with the needle piercing. Great place thanks
Attentive, personable and professional staff. My wife felt taken care of, never rushed, and had a great experience overall.
Brought my daughter here to get her second ear piercing. Great customer service!
I decided to come here instead of Claires due to the high reviews. This establishment did not disappoint. Ms.Amanda, The store manager, was incredibly kind, very courteous, and made me feel comfortable with my first piercing. I also asked her opinion on which piercings I should get, and she gave them unfiltered. I appreciated the honest customer service over trying to sell product. I would 100% recommend this place to anybody who needs their first or next piercing!
Savvy and Kirsten were really helpful and friendly
The service here was superb. They were attentive, informative, patient, and very friendly. The piercer, Mouse, made me feel right at ease with my earring selection and my piercing after I experienced trauma with my last at Claires. Back at it again. And feeling good about this one.
Didnt hurt at all and prices were so good. And she knew what she was doing
She was really helpful and genuine. she was personable and her energy was a ray of light
Thanks amanda! Really like the piercing! Doesnt hurt at all! 🫶🫶
Justine was so sweet and patient! She explained everything about what to expect for my piercing and aftercare and made the whole experience so comfortable.
Sarah was AMAZING!! She made our experience so painless and quick. She was patient with us with our choices and took her time to make us happy. Come here if you need a piercing
This experience was soooooo great everyone was kind and supportive if you’re thinking about it go for it !!
Javonte broke his back for us giving my friends and I permanent bracelets. Thank you so much
Kiersten was amazing she made the process of piercing so quick.
I had an incredible experience getting my first piercing today. I was nervous but that all melted away with all the warm mess kindness and patience of all the employees Mouse, Sarah, Javonte. Mouse was an incredible piercer gentle and fast.
Amanda was wonderful- helpful with her explanations and her piercing was fast and perfect! I can’t recommend her enough!!
Amanda made me feel special and extremely comfortable. I was pretty scared and fearful but she made it such a pleasant experience and she definitely was able to educate me on things. She knows what she’s doing.
Mouse did a great job! She was very friendly and informative. I got my daith and conch done with her and am so glad! Would definitely recommend
Kirsten was amazing! Super fast and easy process
Jestine is who you wanna have to assist you.She is amazing and soo much help.
Excellent service for my wife. Everyone was friendly.
All the ladies at the stand are very approachable and nice. They helped me pick out the best earrings for me and other accessories to go with. Shout out to the manger for the piercing my ears. I haven’t had them since they closed over 5 years ago. She was so gentle no pain at all.
Kirsten is the best very nice sweet and quick with it !
Amanda and Sarah were able to assist myself and my wife with our wants and needs. very friendly and professional! Great vibes! Great people
Savy and Sarah were really helpful and insightful
I received my second love piercings here and bought some jewelry for my tragus, rooks, and conch piercings. I 100% recommend for the price, knowledge, and looks.
Mouse did a great job of keeping me calm and made sure I was ok with how my piercings looked! The piercings were quick to do thanks to her!!! Definitely recommend here to get your ears pierced :D
Absolutely amazing service! Got my cartilage pierced by the store manager Amanda and she was absolutely sweet and did an amazing with piercing. She was absolutely thorough and explained everything I needed to know about my new piercing. Visiting from Philly and the customer service was A1! Will be back when visiting again, Thank you! 😊
Kirsten was awesome. Very professional and knowledgeable.
Mouse 🐁 is the best!! She made me feel so comfortable and it was not painful at all. Mouse 🐁 is also great at explaining the procedure and what to do afterwards. :)
Amanda was so pleasant! Awesome experience!
I had a great experience with Mouse, Sarah, and Amanda. Each of those ladies were very helpful and provided excellent customer service. I will coming back to this location.
Amanda was cool and her customer service was great
Sarah is the best manager of all time because she made look & feel beautiful on a Sunday morning with my new 14K gold hoop earring! Love her!!!
Called the store and spoke with the manager Amanda about an item that I wanted to order online ! She invited me to come inside the store and she was amazing ! I was totally unfamiliar with Banter but she let me know that you guys were sister store to Zales and Kay’s …. Super awesome ! She was so kind and very informative ……I spent $1300 on my first purchase with Banter ! I will definitely be back … very soon .Amanda was amazing to work with .
I had an amazing experience with the lovely Amanda. She was so great with me and my sister for our second piercing!!
Banter team is phenomenal!! Reliable and delivers attentive customer service. Store Manager, assistant, and piercer are very knowledgeble and experienced. Products never disappoint. Check them out!!
Had a great experience. Amanda is so sweet and helpful. She provided many options and was really patience with us. Definitely recommend anybody to come in purchase any jewelry.
Mouse was wonderful! She explained the piercing process before it happened and as it was happening. She was very kind and answered any questions I had. Would recommend!
Amanda was awesome! Patient, kind and excellent customer service. I was very indecisive about what I wanted to purchase and she helped me narrow it down to what I wanted. It’s been over a month and I am pleased with my purchase. I will be returning to this location.
Sarah and Brandy were the sweetest. Their customer service was impeccable. Thank you for your help and patience.
Great staff, very knowledgeable. Javonte took good care of me! Highly recommended.
Kirsten was great! 11/10
Amazing selections, service and support. A bit pricey but definitely worth it!
This woman is the bomb yall she was so informative and so sweet
Mouse was so cute sweet and thorough, she talks you through every step of the piercing process. I let her do two of mines. She’s the best !
Sarah and Sabrina were awesome!
Kirsten pierced my buddies ears and he looks like a 10 now :0
Amanda was amazing and I didn’t feel a thing while getting both of my ears pierced, she even corrected my piercing from when I was 16 . It was a really great experience
Amanda the Store Manager and Clarissa the Jewelry consultant are super amazing! From start to finished they helped me out. Definitely recommend seeing these two ladies when looking for you next jewelry purchase!!
Sarah was amazing with my 7 year old daughter’s first ear piercing. She took her time getting the placement just right and made her feel super confident.
AMAZING EXPERIENCE!!! Great customer service, they provide ideas for your piercings, overall had the best experience with the process!!! ✨✨✨Shout out to Mouse, please ask for her!!!
Amanda the store manager was Awesome!!!! What a great experience!!
Amanda was super helpful and informative in piercing our 5 month old daughters ears. Made the experience very calming and fast
I love this store, jestine was amazing help!
Mouse and Amanda are AMAZING! No pain, patience, and gorgeous work! Thank you Marco for the referral!
Very nice & super fast. didnt hurt at all
Lindsey (GM) sold us a ring with the buy one, get 2 @ 50% off. And told us she would walk us over to their sister store and made us get the ring size completely free. A week later we went cause only 2 items arrived and not the other one and we asked the same question about the ring size is big but we will still get it done completely free correct? And they stated no and that the ring hadnt even been shipped so it was going to take a few more days. It just arrived 2 days ago and we are trying to returned it. However they wont take it cause its past 30 days and they couldnt take the other 2 items because since we wanted to returned all 3 of them after them lying to us they said we had to wait until the 3rd item arrived due to them not being able to accept any returns without the original receipt! This just feels like I have to go on circles just to returned items and being lied to in every phone call with them!
Best piercers there Kiersten did an amazing job
Mouse did a great job on my tragus piercing. She was able to match it perfect with my other ear that was previously pierced. I’m in love with my piercing!
Amanda was amazing with helping purchase my new nose ring , even was nice enough to help me put it in! Will be back when I visit Houston! Thank youuuu
Amanda was awesome, customer service was great!
It was an amazing experience I loved it and would come again Sara did a fantastic job doing my ears piercing
Our piercer was amazing and made it super easy
Ms Amanda was awesome, thank you!
Sarah was very helpful!! Thank you so much for making my daughters experience great!
Sarah and Savi great service 👏
Savvy was bery helpful and patient
Mouse was excellent! They really know their stuff and had loads of information. Great piercing experience!
Great work! didn’t even hurt !!
Amazing customer service, especially Amanda helped me out to pick and choose. They have great deals. Definitely will be back.
Mouse from 3894 did an excellent Job of explaining everything to me and making me feel as comfortable as possible. Great worker!!!
Amanda was super nice, informative, and precise when it came to piercing my 2 month old’s ears! They turned out great!
Everything was great, the beginning was very tedious and it took some time but the piercing itself was great, mouse was very nice
Love this place! Always has great deals and beautiful durable jewelry. Highly recommend. Sarah especially was so helpful.
Go here! My son just got his ears pierced- the gentleman (Javonte) was so kind and professional. He did a great job!
Mouse did my piercing and she was absolutely amazing!! Gentle & very thorough. 10/10
Amanda the store manager pierced my friend and I’s ears and it was amazing experience. 10/10 recommend them for your piercing experience.
Sarah was great and super helpful and knowledgeable! Went to get my nieces ear pierced and she did a wonderful job!
Mouse did a great job on my daughter’s piercings. Very knowledgeable. Highly recommended!!
The store manager Amanda was great
Amanda was great! She pierced my ears perfectly!!
AMANDA IS AMAZING. CHECK HER OUT Y’ALL!
Very good piercers and professional
Sarah was a great help! Was patient with me going back and forth between chains and pendants
Sarah pierced our ears. Was super informative & great hospitality! Will be back for more soon.
She was so professional and nice 😊
Got my septum done by Sabrina. She was great! Would highly recommend.
Got my ears pierced by Sara. She did a wonderful job and informed me extremely well on my piercing!
Sarah was amazing!! Super sweet, great conversation and easy piercing!!
Javonte was the best so accurate and attentive and gave me exactly what I wants 10/10!!
Sarah the assistant manager at the HOUSTON Galleria was very friendly and made my experience very comfortable and calmed my nerves
Amanda pierced my daughters ears for her birthday and did fabulous! 10/10
Amanda is amazing very friendly will definitely be visiting again.
Amanda from this store is so nice 😊 thank goodness
Great store, quality products and the staff is energetic. I buy earrings for my daughter all the time and they always help me
Sarah and Amanda pierced my 5 year old’s ears. They were amazing!
Got my ears pierced here. Amanda made me feel so warm and welcome.
Amanda did my 2 year old piercing and my fiancé and she was amazing and it didn’t even hurt I recommend this Buisness 100 percent
Be sure to go see my girl Amanda and her team at this location!! Excellent Customer Service …
Sarah was amazing for our girls first ear piercing!! Ages 7 and 8 😊
Mouse was absolutely amazing with my daith piercing ! So gentle ❤️
Amanda is amazing I shop with her whenever I’m in need of something new and fresh!
Kristen was amazing
Great service and information was to given to me on my visit for my nose piercing.
Kirsten was great
Amanda did me right!!
Mouse did an amazing job I recommend her
Sabrina did a great job!
Lovely ladies!!! Would definitely try again!!!
Justine was amazing
Great experience
Sabrina is an amazing piercer!
Amazing customer service and patience!!
The assistant manager Alex was above and beyond fr
Amazing
Great service
Sarah was wonderful and very experienced
Great experience!!
Amanda was great!
One star only because I have to leave at least one star.
Mouse was awsome
Service was flawless
Perfect
Sarah did amazing! She was very welcoming & she did 2 cartridge piercings. Precise, & made the piercing process so fun.
Kristen is an amazing piercer!!