In response to the owner, I’m sorry you’re feeling attacked that wasn’t my intention. I tried to provide a fair review based on my experience. The area I had lasered at another clinic was the same density (same tattoo just a different part of it), so to say it was lighter and not the same blackout or even the same tattoo isn’t accurate. You did offer to lower the settings for my next session because they weren’t the lowest the first time so that’s a bit confusing. I think it’s important to share that you believe these results are normal but my doctor is concerned about the scarring and loss of pigment, so again I’m sorry that upset you and again appreciate the customer service and refund.——I unfortunately cant recommend RTR based on my outcome. The customer service was top notch and it was easy to schedule the appointment and communicate. But after my one session my treatment area is scarred and may have permanent pigmentation loss. I texted them about this and sent pictures and they told me it was very normal and I just needed to be patient and let my skin heal, that there is no possibility of scarring from laser treatment and that pigment loss is common. But my dermatologist and a second doctor both confirmed that I have significant and permanent scarring caused by second degree burns from the laser treatment I received at RTR, as well as potentially permanent loss of pigment, neither of which are normal or should be experienced with laser tattoo removal. After 3 months I havent seen any improvement in my skin damage and have scars from the two weeks of blisters that occurred from my one session. I have since had a session on the other side of my arm with a different clinic and had no blisters, scarring, or pigment loss, but am already seeing great ink removal, so it is not that I am prone to blistering or sensitive to laser removal. RTR did refund my money which I really appreciated, but Im very concerned that they werent concerned about my skin damage and told me that it was normal when it isnt.
Very fast, very professional, and very sanitary.When I first got to the building I was skeptical and scared, but I talked to Kaden. He made me feel extremely comfortable and walked me through the process. Today was my first session ever and I’m scheduled for an 8 week follow up. It stung, but totally worth it. I will update the progress in 8 weeks. :)
Just saying thanks for your work yesterday, Ron!!! Melanie, thanks for getting back to me with all info quickly! Ron, I was surprised you got so much of the ink off my brows! (Especially since I live miles away!) They look and feel good even a couple days out, and they will continue to lighten. Thank you for explaining every detail with me. The cool air with the laser and knowing what to expect helped a bunch. Very appreciated! 😁😁😁
Melanie and Ron are absolutely top tier! Their tattoo removal business has that atmosphere of a really cool tattoo shop that we already love. Not to mention, they don’t just treat you like a customer, they treat you like a friend. They get to know you just like your personal artist would, and they remember right where to pick up conversation from your last visit. 10/10
Wow! I am extremely impressed and super grateful for this business! Their shop was so charming and they were so friendly! They made me feel extremely comfortable, and the process was quick and very professionally done! If you’re struggling to find a good tattoo removal place, this is the one for you! You won’t be disappointed, and they have great prices! The place is also extremely clean and they take super good care of you and proper introductions for after care! Thank y’all so much for giving me a good experience with my first removals! You made a lasting impression of kindness on me and I super appreciate your business!!
Reno Tattoo Removal has been wonderful. The location is easy to find with parking right out front. The shop is clean, the staff is very responsive through the text line provided on their website, health and safety are top priority, and there is never any hassle if I need to reschedule. I always look forward to my appointment with Kaden, he makes the whole experience friendly and comfortable, he gladly answers any questions I have, and offers aftercare advice. Thank you guys for your amazing service! -Alex
I was in and out within 10 minutes. Staff was very friendly & answered all the questions I had before we started. The office space was very clean & decorated nicely. Will definitely come back & recommend to others.
Customer service for scheduling was exceptional they answered all of my questions. Actually having the procedure better experience got seen on time no wait. The man who performed the procedure extremely considerate and answered any questions. The procedure was not even as bad as I thought. I highly recommend this place. Also this place is extremely clean thats always something to look for.
These guys are 5 star for a reason. Ron is super cool, down to earth and is a true professional. I went in without lidocaine lasted about 1 min. He hooked me up with some lidocaine and had me come back about an hour later to try again. Happy to say I had very little discomfort. He cares about his clients.
This is the place to go if you want quality work with very reasonable pricing. Everyone I spoke with is very professional, knowledgeable, and eager to provide the best care. Their style and service are top notch.
I cannot speak for their physical results, but I contacted them about getting a possible removal and their customer service was outstanding! They messaged me back within like 10 minutes and answered all of my questions. Completely free of charge.
Kaden did my tattoo removal/correction which was right up against an existing tattoo, I was worried it would affect the other tatooo but he was so precise and professional! Highly recommend this place if you need a tattoo fix or removal!
Just had my first session with Ron last Friday. Super friendly guy, answers questions with patience and is very transparent about the process. The appointment was quick and easy, and I experienced minimal discomfort. The aftercare instructions are clear and helpful. They give you a lollipop at the end so it’s an easy 5 stars for me :) thank you for making the tattoo removal journey fun and providing a good environment for your clients!
I was so nervous! Made me feel at ease and talk to me through the whole process. It’s gonna be a long one, but I’m confident I made the right choice.
These guys make it easy. Great communication from start to finish. The first session took about a minute or so. Yes it hurt but nothing out of the ordinary if you get tattooed. (You probably have if youre getting one removed) They have a clean environment and a friendly staff. Check them out.
My appointment was. painless and fast. Kaden was great and answered all my questions.
After YEARS of wanting to remove a certain tattoo on my lower back I finally did the research and found Reno Tattoo Removal. My text was quickly replied to and followed up by a lengthy one with all the information I could have asked. I made my first appointment and arrived slightly nervous. Ron was great! He was kind and patient and made me feel very comfortable. The session lasted apx 15 min all at my pace or rather pain tolerance but I did it. Even while I felt like a wimp he encouraged me and let me know that I was in fact, not! It was wonderful to hear how excited he was that this would be a successful removal once said and done. I go back in 8 weeks, this time with some pre-applied numbing cream and I can’t wait. It wasn’t so bad after all.
Im not blessed with the greatest brows & had them done this summer but wasnt 100% happy with the result for multiple reasons. Reno Tattoo Removal was recommended to me & I decided to go for it & am glad I did. I was able to text Melanie regarding a quote, questions about what to expect, booking my appointment & she was quick to respond. Their location was easy to find, their business is clean/inviting, staff was kind & professional. Ron performed the procedure & talked me through what he was doing & no surprises while he was operating the laser. The procedure is like a rubber band snap as they said it would be & the cold air he used was helpful in making the procedure more tolerable. The procedure went very quick for the brow removal which was great. I could immediately see the difference & I only regret not having it done sooner. I had a very mild burning sensation after the procedure which for me resolved within 1hr after. The area was slightly swollen & turned a red hue color but nothing drastic & was as they explained it would be. I was quoted & paid $150 which was much less then what I was expecting & worth it. I booked a future appointment in 6 weeks but once fully healed I may be able to cancel. Im genuinely pleased with my experience as a whole & would HIGHLY recommend their services to anyone in need of a tattoo removal!
I had my first session a couple of weeks ago, and Ron was very professional and reassuring during the process with plenty of lead up information as well as aftercare instructions. Ill be returning for the remainder of my sessions, and am pleased to recommend RTR for anyone looking for removal services!
Just had my 1st session. Ron was great! Very informative, super fast. Excited for results. Melanie was so quick to respond when inquiring about appointments and scheduling. Thx guys!
Felt super comfortable! Amazing service! Highly recommend
Everything about this business is great! Scheduling was easy and smooth, and both sessions I had were as quick and easy as possible. As someone who has never had laser tattoo removal, I don’t think it could have gone any better. I’ll be moving out of the area but if I am back I will make sure to come here for another session. Highly recommend!
Ive yet to meet the other half of the venture, but the gentleman who has done laser on my unfortunately AWFUL brow microblading is wonderful. He is friendly, professional, and has done a great job. I moved for a bit and tried a laser place in Sacramento whose staff had no idea what they were doing. It was a waste of time and money and its been worth the drive back to Reno to be able to keep going here to RTR.
Had my first tattoo removal session today and it was a AMAZING!From the friendly and informative initial text quote from Melanie, to the actual laser removal session with Ron, I was blown away by how pleasant my experience was at Reno Tattoo Removal.I have a small stick and poke tattoo on my pinky that I am getting removed. The laser part was a little painful (which I expected), but it was over in a few seconds and was honestly super cool to watch. Ron was awesome - he talked me through the whole process and gave very clear, easy-to-follow aftercare instructions. Despite the pain of the removal itself, I am genuinely excited to go back for more.Can’t wait to see the amazing results after I complete the appropriate amount of sessions.Thank you so much, Melanie & Ron!!!! See you in a couple of months :)Photos show Before & Immediately After,
Great place! Clean, efficient, friendly, and very knowledgeable. Thanks so much!!
This is the 2nd time Ive taken my Son to this place, and will continue to use them as needed. They are Clean, Friendly and Fast! They also have really cool stickers that you can have! They make their clients feel comfortable by sharing what will be happening and after care needs. I give this place a 5 star rating, they are great! I highly recommend them!
Ron and Melanie are the kindest, most genuine and down to earth humans around.This along with their experience, knowledge and professionalism makes an unpleasant service much more enjoyable!Thank you both!!
I was in and out within minutes. It was my first tattoo removal and they did a great job explaining every detail of the process and made really excited about getting it rather than as nervous as I was walking in. During the removal Ron talked me through everything he was doing at the time. Was just a couple minutes long and wasnt too bad. Cant wait for my next session. Thanks guys!
Melanie gives quick text consultations and got me in super fast! Sweet husband and wife team. Nice package deals. It hurts!! But Ron is fast, and afterwards it just feels like a gnarly sunburn. Plus free candy and stickers! Will update when I say goodbye to this tat for good.
Ron is one of the kindest and most genuine people I’ve met. Ambience is great. Prices are beyond reasonable. The service works; I’ve been going to him for years.
I have visited Reno tattoo removal 3 times so far and have no complaints. Both Ron and Melanie explain the removal process very clearly. They are both very friendly which has helped me relax. Candy is also received at the end of the session, so how can you go wrong with that? 😁
Today was my second session of tattoo removal. I must say working with Ron and Melanie is amazing because when you hear laser removal it’s a scary thought! Their office is super cute, easy to find and very welcoming. The wait time has been no more than 5-8 minutes and the process is even shorter than that! My appointment was at 12:45pm I got there 5 minutes early and in and out of their office by 1pm, noting that my tattoo is on the smaller side so if you have a larger tattoo I would add maybe at most 15-20 minutes but that’s just me estimating (I don’t do this for a living). They are very easy going people who love what they do and once you meet them you’d understand what I’m say. One feature that they use is texting so if you ever need to make an appointment and just don’t have the time to call, you can shoot them a text message and they respond fairly quickly. They also send a text message with a reminder of your appointment time and date.During the process you’ll sign consent forms during your first session. Next they’ll take you to the very clean room with the laser removal machine and from there they explain the process and once you’re ready the process will begin. Starting out you have very cold air hitting the body to help compensate the laser, which helps out tremendously, and then the laser. If I were to describe the feeling of the laser, it feels like how an old time tattoo process was when the needle is attached to a stick and it’s being hit up and down off the skin (I’ve never had the process but that’s what I believe it’d feel like), and popping noises. The process is quick, straight to the point, and done within minutes. The aftermath of laser removal feels like a sunburn that is irritating but only in that one spot and lasts for about a day or two.Overall, I’ve had non-laser removal and laser removal and I personally enjoy laser removal way more than non-laser removal. I am thankful to have found these amazing people to help me in my journey of removing my tattoos.
Ron and Melanie are such nice people, they are very informative and make you feel at ease. My first experience there was very quick! Highly recommended to anyone who wants a tattoo gone :)
Ron and Melanie are the best! These are two good honest people who obviously care tremendously about their business and their clients. I went to Reno Tattoo Removal with a dark nasty 7”x4” tatt from hell on my arm. The thing was 26 years old and I’d hated it for at least 20. I thought about getting it lasered over the years but just couldn’t seem to trust anyone with the task, plus I figured it was going to be expensive. After reading Ron and Melanie’s reviews, I finally decided to give it a shot. Upon arriving at their parlor, I was very impressed. Their professionalism, cleanliness, great easy to find location with unlimited neighborhood street parking, just a very comfortable experience all around. The coolest thing was that they charge you to remove the tatt, not per session. This is a big deal because tatts can be stubborn, as mine was, but Ron never gives up. You pay once and he’ll work on the evil tattoo until it’s gone. That’s a sign of true honesty, which I respect more than anything else. I was in the military stationed out in Fallon when Ron was waging battle against my tattoo, so I had to make a two hour drive every time my epidermis was ready for another session and it was worth every minute on the road. Bottom line, if you want your tatt gone and you’re lucky enough to be near Reno, this is the place. I highly recommend you contact them. She’ll book you, he’ll cook you, and you’ll like it…guaranteed! Oh, and all the rumors about this process being painful, they’re true, but Ron’s the fastest laser in the west you’ll be fine. Thanks guys S.V.
Going in with two small tattoos that needed to be removed, I went in, not knowing what to expect, but came out with more knowledge and confidence then ever. These guys really love what they do. Hands down the most, generous, helpful, ans just a amazing group of people, I recommend this place to anyone who is looking for great prices, friendly support, and great results. A huge thanks, and anyone who needs some removal done, this should be your first choice. Everyone is very helpful, and cares about your well being. Highly recommended!
I had my first session today and it went so well. I felt safe in this professional and friendly environment. I am looking forward to my next session because I am in good hands!
First time getting my tattoo removed.It was not as bad as what people described in youtube and some other sites. I came from Oregon just to get my tattoo removed in this place.Ron was really helpful and did a good job in explaining about tattoo removal.If you want to get your tattoo removed, I recommend this place.Excellent service, excellent price.
Ron is awesome! Very professional. My first attempt at removal was at a different tattoo removal place in Reno and it was very expensive with minimal results. Ron was able to get that bad ink out and Im ready for my cover up. His prices were very reasonable. Love this place.
When I first went in I wasnt going for myself,I was going as a supportive girlfriend. But once I seen how remarkable the removal process was going and how quickly you are able to see results I had to start going for myself. Now that I moved out of state 4 hours away I still go to them because the work speaks for itself but they are absolutely amazing people and convenience cant make up for that!
The absolute best service and results in Reno. I started having my tattoo removed here, I had a Groupon for Sierra Wellness Center so I switched. After about 7 months and 3 sessions I saw zero results and switched back to Reno Tattoo removal immediately. DO NOT waste your money on anyone else, this is the place to go for results.
What could be a painful, embarrassing situation, Melanie and Ron turn into a really pleasant treatment. These two are such nice people and very accommodating. Both provided reassurance, laughs, and were nothing but professional. Does it hurt? Sure. Do you leave feeling ready to come back for more zaps? Absolutely!
Very sweet and compassionate couple. They take all your needs into consideration and walk you through every step. Great prices with fantastic results. I HIGHLY recommend this place to anyone needing a tattoo removal.
Chris is always effective and fast. His prices are fair compared to other places Ive seen/visited. He is very good at booking fast appointments around your schedule. Highly recommend
If you need a tattoo removed I highly recommend going here. You can text them a photo and they will get back with a price estimate and time you can come in. It’s extremely easy and their little shop is great. I’ve been procrastinating to get my terrible tattoo removed for the past 6 years. I texted them last night and got a response and a quote, then got it removed today. Super happy with the results!
It was an amazing experience all together, I definitely recommend RTR to everyone! Ron and Melanie were extremely helpful in the consultation and Ron really made the session as quick and easy as possible. No judgement, no hassle, couldnt have been any better!
Ron did such an awesome job removing the tattoo from my ring finger. Always friendly and professional. You have to be patient thru the process, but the end results are totally worth it.
Ron and Melanie are highly charismatic and offer a clean and professional enviroment for their clients. They were highly informative and answered each question that popped into my mind prior to the removal session.Currently I am working on 5x XS-M black tattoos. The removal process seemed slightly more intense than getting the tattoos, but far less time in the chair and healing.Overall, RTR has a delightful energy that makes you feel well taken care of and immediatly at ease. I will be coming back for all future removals!A++!!!
Clean and friendly staff! Very knowledgeable, I feel taken care of here and they always answer all my questions! Tattoos are fading beautifully as promised!
Been to a couple of places for tattoo removal and by far this is the best in town(world? Maybe) fast friendly service,good deals and great results, up to date equipment and very very fast results I just showed up without calling and they got me right in,but the results speak for themselves. best Ive ever had as in faster ink removeal, less painful then other places because better equipment
Ron and Melanie are awesome! They are great people and made my experience pleasant. I am ready for my next session. Highly recommend!
Very very nice couple. Compassionate, caring, patient, professional quick and friendly service I gice this place 10 stars. I HIGHLY recommend to anyone needing a tattoo removal to go there.
Great Experience! Reno Tattoo Removal is a professional, friendly business, with a state of the art laser, that allows fewer treatments to remove your tattoo. The owners understand the tattoo craze, (because they too have tattoos) and understand that sometimes you love the tattoo you have, and sometimes you may have just out grown your tattoo. I recommend Reno Tattoo Removal, to all, who are interested in having their tattoo or tattoos removed.
Great experience, no judgement. I walked in feeling nervous, but I walked out feeling at ease and confident in my tattoo removal process. Cant wait for my next session!
Thank you so much for helping me remove my horrible microblading tattoo from my eyebrows, I only needed two laser sections and the results are incredible, very professional, and very affordable prices. I really recommend Reno tattoo removal.
This is the best place to go in reno for a tattoo removal. Its a mom and pop owned place so its a non-medical environment and has a home feel. Ron is AMAZING! He lets you take your time so that youre comfortable and not rushed. They give you at home care supplies so youre taken care of (aloe, coconut oil etc.) SUPPORT SMALL BUSINESSES! Your money pays for a little girl’s ballet classes not a CEO’s 5th summer vacation home! Theres a reason why Reno Tattoo Removal is rated 5 stars on google, yelp and facebook. 10/10! Thank you ron and melanie! I appreciate you!
Ron and Melanie are great. Ive been going to them for a while and Im happy with my results. They make the process easier even though its painful. Definetly recommend them.
Went for my first session today! So nervous but Ron put me right at ease. Super quick! Awesome place with a great atmosphere!!
Super friendly and helped me feel at ease. The process was quick and I was able to take breaks as needed. ♡
:-) always a great expirience! A super clean shop & great conversation while youre getting work done.
Ron was awesome! He is very friendly, knowledgeable, and was very informative. He is quite proficient at his chosen profession. The whole experience was very pleasant.
Amazing and friendly service! The place is very clean, and Ron is very professional and proficient! I would recommend this place to everyone that needs a tattoo removed.
Had several tattoo removal treatments. Results are more than I had expected. Ron is very professional at what he does and makes treatments easy and quick.Thanks Ron
This place was an excellent experience, great service, and very nice people. Quick and painless tattoo removal. Highly recommended for anyone trying to get a tattoo removed!
It was an amazing experience the gentleman that removed my tattoo was so nice we hade great conversations this is the place to go if you need a tattoo removed
Just finished my third treatment. So far so good. Don’t think I could be in better hands. It ain’t cheap nor pain free, but if you want the tatt gone, this is how.
This place is just wonderful.... the couple is fantastic and service is amazing, this was my first tattoo removal ever and they made my visit a great experience, they are clean and professional, I would and will recommend this shop to anyone and if ever need any more treatment they will always be my first choice.
I have been here 4 times now and it’s always been a good experience. Both are very easy going and make the experience as comfortable as it can be. Thank you both for a job well done!!
If you have decided to subject yourself to the pain of tattoo removal this is definitely the place to have it done! Loved the atmosphere and friendliness. Would highly recommend this place!!!
Super clean location & the staff is highly knowledgeable about the proper process of removing tattoos. Super happy to have found them!
This was my third session with them, very clean shop, I was in and out in no time. I already have my fourth appointment scheduled. Highly recommend them
Just had my first visit and am super-impressed! Clean, comfortable, knowledgeable team in a really cool environment.
Very friendly and professional. Establishment was clean and they walk you through the entire process.
Great experience, and it was done in no time at all. You even get a care bag and stuff! I am red today as expected, but i havent had any pain or anything!
Great experience. Good work. 1 round and the tattoo on my face is almost gone. Looking forward to the next one. Thanks guys.
Cute and clean shop with very nice and professional staff. I look forward to returning to for my future sessions.
Awesome, professional people! They were friendly and efficient and I would highly recommend them to anyone looking for professional, reasonably priced removal. Thanks guys!
I would love to recommend them to anyone who would love to get their tattoo remove. Nice people Ron and Melanie.
Great place helping change my life and my last step to erase that bad person from the past 2 more sessions !!!!!
These guys responded quickly. I came in the same day to have a small regret removed. Very knowledgeable and professional. Would recommend.
I had a great experience yesterday getting my initial laser session. Fun environment with a great couple :)
So far, so good! The staff was very kind & welcoming. Very quick process as well (:
Excellent experience very nice and professional people.fast and friendly service.will be going back for a second session in 6 weeks.
Super friendly! Very professional and knowledgeable. Clean and professional in a setting with great personality.
Amazing!!! Melanie and Ron were beyond helpful and kind. Would recommend to anyone!
Let me know they had plenty of certifications but could not tell me which ones... sketchy!
Very professional and has the best tattoo removal machines.
This is the only place I recommend to get tattoo removal in Reno. Clean fast knowledgeable thanks!
Great and friendly, would recommend to anyone needing tattoo removal
Wonderful staff and excellent service provided in a clean and awesome environment!
Super friendly, great costumer service. Good people running a good business.
Great experience, very happy to have found this. Highly recommend!
Great communication. 250 a session
Absolutely fascinating! Awesome customer service!
Really great work extremely helpful through the whole process.
Great place and great service
You guys are amazing best prices in town
Real Results Real Passionate people 100% Recommend
Great service and simple
Friendly quick service and very knowledgeable.
Best place to remove your tattoo in reno
Super fast and nice people
My tattoo is fading :)
Welcoming environment good work and kind people
Good job friendly environment and staff
Great people informative and friendly
Extremely friendly dude.
Pricey.
Excellent experience!
Awesome
Friendly and efficient
Great people