AMAZING!! We took our 3 month old, Olivia was the nurse to take care of my daughter and she did amazing! So quick, I love that they dont use a piercing gun with a spring. They use a device for so young BUT the nurse uses her own pressure to pierce through. Olivia was amazing she made sure we liked the placement and talked us through every step before they happened. We were in and out within 10-15 with having an appointment. They also have a military discount on the jewelry, which we really appreciate and are grateful for!
Wonderful experience! I could not be more impressed with this shop, its service and its professional piercers. Both my young daughter and I had an amazing time! I would highly recommend to anyone wanting to get a piercing!
I loved getting my ears pierced here! I got my second lobe piercing done. Everyone here is super friendly and professional. The piercing itself was super quick and hurt very little. I can tell everything they use is high quality my ears are super sensitive and they didn’t have an allergic reaction or any problems.
Took my 2.5 year old to get her ears pierced. Visited on a busy Saturday and had a wonderful experience. I made my appointment online but also called to request for 2 nurses so they could pierce at the same time. They had enough nurses to be able to do it. Love the updated piercing guns that are no longer spring loaded. The picture is just 10 minutes after the piercing and you can see her ears are not all red and inflamed. Our nurse Jessica was great and made the process so quick and easy. In and out in 10 minutes and they were so busy. I would highly recommend!
Daughter had second piercings done in her lobes by needle. I returned the following week for the same but done with the device. We had the same nurse both times, and she was kind and patient. All staff were friendly. We recommend Rowan.
Erica was amazing!! She pierced my lobes and helix at the same visit. She’s super patient and kind. I’ll be back!!
I brought my 6 month old in for her first piercing. The nurse Kelsey did an awesome and amazing job. They did the piercing device, which I like better then the gun one. Thank yall so much! I would recommend friends and family to come here.
Came here last minute about 15 mins before closing, The girls were so helpful!!! Cant recall their names but my daughter cant wear anything in her ears and since coming here and purchasing her earrings she hasnt had any issues Im glad I trusted the girls on the product they sell! I also got a gold necklace and absolutely love it! Im glad I came here definitely coming back again for another set of earrings for her !
Took my girls to Rowan for ear piercings. The staff greeted us the second we walked in and made us feel comfortable and at home. All three of the associates gave us valuable information. From the placement of the piercing, the size and style of the earring and the importance of keeping the pierced area clean to avoid infection. Thank you to all the staff for being on top of their game.
Awesome experience in Rowan with a friend and sister, First time to this location. Employees were very helpful, walking in got greeted🤩I also got a new pair of earrings 🫶🌈
I was SO excited to go to Rowan for my first time. I read amazing reviews and their social media looked great. My experience was NOTHING like I expected. I had an appointment and when I walked in both nurses seemed annoyed I was there. Not a single smile and just looked at me for a few seconds before greeting me. One was explaining my options to me but was rushing through all the information (even though I was the only person in there) I felt like I didn’t have a choice and just went with what she suggested. When I explained what piercings I wanted, she made me feel like she thought it was weird and wouldn’t look good (very odd considering it’s my body and should choose how I want to look). For one of the piercings, she used the device and when she got to my second lobe the earring broke halfway through the needle making a hole and literally fell in my lap. She tried to push the earring through (painfully) but since it broke during the process, my ear wasn’t completely pierced. She grabbed the device again and proceeded to use it for a second time on the same spot to fully pierce it. This whole time she had not said a word about what she was doing or acknowledged what had happened other than “i’ve never seen that before”. I would hate for a customer who was nervous to have such an apathetic piercer. Another woman came in and was treated the complete opposite of me, she was greeted with smiles and a positive attitude. After my piercings were finished the piercer looked at them and said “wow, they ACTUALLY look good?”……By far the most unprofessional experience I have ever had for the money I paid. I didn’t get a good vibe until after I paid and left a tip. I won’t return and will never recommend this location. Added an extra star because the earrings are cute.
Rowan was AMAZING and so worth the drive and all of the hype! My 4 year old had the best experience with Nurse Erica. Could not have been better! If you need a piercing definitely go to Rowan!
Kelsey W. was amazing today! She did my 6 month old baby girls first ear piercings! She was so gentle and kind! I would recommend this place to anyone! I was super nervous about the whole process but Kelsey W made me felt comfortable and explained everything she was doing and went over aftercare. She’s amazing! Thank you so much!!!
I had a wonderful experience at the San Antonio La Cantera location at Rowan! I got a double helix piercing on my left ear and overall the pain was a 4/10 (I would say I do have a higher pain tolerance haha—but fr NOT BAD AT ALLLL). Be aware that the prices are higher —but worth it in my opinion, especially since the environment is sanitary and the jewelry is very high quality. My nurse/piercer Erica was super friendly, kind, and wonderful and answered all of my questions! :) I’m so happy I came to Rowan! Also I would highly recommend scheduling an appointment online, it’s really quick and easy especially because when my mom and I got to the store, there were maaany people continuously coming in for walk-ins and being told to wait an hour or so. Be sure to also get the piercing aftercare cleanser— very convenient as it is a spray and feels soothing.
Great experience. Amazing staff, explained everything well on how to care for new piercing! Kelsey was awesome, took extra time to ensure placement was exactly what I wanted!
Amazing experience! Everyone is so kind and very knowledgeable. Definitely a safe space and my grandmother, aunts and I felt so comfortable! I can’t wait to get another piercing here!!
This was a smooth process from start to finish. My daughter had issues with her previous ear piercings elsewhere and this experience was amazing. My daughter had no pain, not even a pinch and has had no issues. 100% recommend them and will be a returning customer. They offer nickel free jewelry and their piercers are nurses. We are grateful for this experience, my daughter can enjoy pierced ears. Thank you for a wonderful experience.
We waited a little too long with our 15 month old to get her pierced, but the experience was clean and fast. Sam was great, friendly and reassuring! Thank yall so much for the great customer service!
Sarah was amazing! Such a great experience! I e had numerous piercings all over the US (we move a lot) and Sarah (as well as the other staff members) made sure I had had all my questions answered, the privacy I needed when I needed it and all around everyone was fantastic. I would definitely recommend visiting this place.
I had such a wonderful experience! The staff at Rowan were incredibly professional and made me feel comfortable every step of the way. The process was quick, virtually painless, and the results are fantastic. I absolutely love my new piercings and couldnt be happier with the outcome. I highly recommend!
The service and experience was absolutely amazing. They were very kind and really helped calm the nerves I had for getting a piercing. Loved it.
I’ve been wanting another piercing and randomly walked in to check it out…I left with this pretty conch piercing, I love it! This place is clean, the nurse that did the piercing was amazing, instructions thoroughly explained. I’ll be back!!🥰
Came here to get my daughter’s second lobe piercing, not only did the staff take their time to explain the process clearly to my daughter and I they were also extremely patient and kind while my daughter asked many questions. The staff was helpful with jewelry selection and again didn’t mind at all that my daughter changed her mind several times. The piercing itself was quick and almost painless for my daughter. Everything was well sanitized, clean and in sealed pouches so we felt very safe here. We will be back as my second daughter is wanting to do the same as her sister. Thank you Rowan for taking care of my daughter. She’s still in love with her piercing and jewelry.
Our experience with Rowen was amazing. Our 8yr old got her first piercing completed with Jessica and she was patient and caring. Highly recommend Rowen.
The staff were very sweet and patient. Love every moment of my visit. The lady who pierced my ears talked me through it and continuously reassured me everything was going to turn out great. Lots of laughs and giggles. Very informative of piercing styles and even more about aftercare! They were also great at piercing constellation. Definitely visiting again to get more piercings!
Best Experience Ever! I wish I knew the name of everyone working. I had my 3 year old daughter and 14 month daughter get their piercings and by far My Wife and I were really nervous to get them done but by the end of the time we were in and out within 25 minutes and my girls looked beautiful and My Wife and I were beyond ecstatic of the results and the atmosphere. Highly highly highly recommend this place!
My 9 year old daughter and I had such a good experience getting her ears re-pierced 3 years after our first attempt. The staff and nurse were so informative and patiently answered all of our questions before beginning the process. I also love that the earrings are specifically designed. I highly recommend Rowan to anyone who needs a piercing! Thank you!!!
Such an amazing experience and very cute atmosphere! Took my 4 month old daughter to finally get her ears pierced and the amount of patience and kindness Olivia had with my daughter was incredible. I absolutely recommend this place no doubt and everyone else there including the gentleman who was educating us about the piercing and how it’s done was amazing as well! ⭐️⭐️⭐️⭐️⭐️
They did such a great job especially Olivia and Sarah. They helped calm my daughters nerves and were so supportive with how nervous she was! Highly recommend coming here!
Great experience! Erica was the absolute best - very professional yet very calming and friendly. So happy with the procedure and outcome.
Got my conch done by Kelsey and it was an awesome experience!! Everyone was friendly & professional. I was in & out in less than 30 minutes. Definitely recommend!!
Looked up the best places to pierce your ears and Rowan popped up.. Im very glad I made this choice instead of the old middle of the mall experience. The process was fast. We were in and out in about 15 minutes!! Everyone was so nice and helpful the moment we walked in. My daughter wanted to have her ears pierced at the same time so they had 2 ladies do hers at simotaneously which I thought was a great thing they offered. We are both happy customers 😀
Olivia was so helpful in picking a piercing! I loved the experience! I will gladly be back! Very sanitized and clean 😊
My daughter’s first piercing was at a pop up in target and we had a wonderful experience. A second time was at the store in La Cantera. My complaint isn’t about the service it’s about the prices for the piercings. Over $100 for a helix piercing and my daughter was told another $30 to remove the earring if she wanted to switch it out. You have to pull the earring opposite each other and the two parts side out of each other. The earring was so tight it caused a ball on her piercing and it didn’t heal properly, even 6 weeks later. Went to Clair’s and paid $50 for a piercing, no upsale or hidden fees to remove earrings and it healed just fine. Last time we go to Rowan.
Awesome, easy experience! I got my second hole pierced & it was painless! The nurses here are really nice & helpful. I love my results!
We had an amazing experience tonight getting my 4 year olds ears pierced. We made an appointment online and she welcomed us in as soon as we got there. She was so patient and kind to my daughter (and boys who came with us to cheer their sister on). I love the selection of earrings that were available as well. She picked sparkly butterflies!! I wish I could remember the ladys name who pierced her ears, but if you see this, thank you so much for making my little girls day today!
The woman put in the wrong earring (for my daughter) without realizing it and had to take it out and redo it, which was really painful. She didn’t charge for the piercing but it was still 80 dollars for the earrings and just not worth any discount for that experience. I would go somewhere else.
Wonderful experience! I was nervous but Olivia explained everything and I barely felt the 4 piercings I got. I’ll definitely be back for my next one.
Got a mid helix piercing with Olivia. She was great, no pain and made me feel so comfortable. Highly recommended!
Took our birthday girl(6) to finally get her ears pierced after she said that’s what she wanted as her gift. It was the best experience! Rio explained the whole process to me in depth so I knew what was going on start to finish. He answered all my questions and concerns thoroughly with zero hesitation which made me feel so at ease with the process too! I can’t remember our nurses name but she did such an amazing job! Perfect line up of the earrings and was great with handling a nervous 6 yr old. Told and showed my daughter exactly what she was doing which made her feel at ease as much as possible too. Great service and amazing prices. Extra plus for military discount too! We will definitely recommend this place to all our friends and be back in the future. Thank you Rio and staff 🩷
What a wonderful experience. Pleasant, helpful, easy to work with. No one cried, not even the 57 year old. 😜 They even did both ears at the same time for each of the girls. Would definitely recommend, loved it.
My experience at Rowan La Cantera was great! From the moment I walked into this establishment I was greeted with a smile by Rio and Kelsey. They both made me feel comfortable and well informed me of the piercing process. I especially like the fact that the piercing is done by a registered nurse and this establishment is very clean. The treatment here is top notch. I highly recommend them.
I really didn’t want to get my daughter’s ears pierced by an untrained teenager at the mall or a body piercer in a space not meant for kids, and Rowan provided a perfect alternative. Our visit was quick, uncomplicated, and she’s healed up really nicely.If you want a safe and sanitary place to get your kid’s ears pierced, I highly recommend this. It’s not the cheapest, but the price felt fair for high-quality jewelry and such a perfect process.
My daughter just had her first ear pierced and she is very happy!! Thank you Sam for your patience and kindness!
I loved to find some place where we could take our baby girl to get her piercings. Staff were so nice, careful with our baby, and they had a great attitude. Store is clean.
Sweet nurses, understanding of all the traffic and time delays, fully explained the steps and future process of recovery to my daughter. A bit pricey but you get what you pay for
The nurses are diligent and take extra care when cleaning the ear and choosing where the piercing will go to best suit your face! Had a wonderful experience getting my first piercing here :)
Wonderful service! This group here at la Pantera are the best super attentive and Ive never had such a comfortable experience like this before! 100% recommend!!! The staff is amazing!
I was a little nervous taking my two year old to get her ears pierced. The staff were so friendly and wonderful in every way. It was a quick and easy experience. I would highly recommend Rowan for your piercing needs!
Did not go over care or how long to keep new piercing in. Just recommend spray. When I told the piercer we had something she didn’t like that I didn’t buy the spray. Not the best experience. I’ve had better service elsewhere and better more experienced ear piercing places like Maria Tosh.
Took my four year old for her birthday and they were so wonderful. The staff was beyond friendly and made her feel super comfortable. Highly recommend!
My daughter just got her doubles for her 10th birthday. Erica was amazing! This place is perfect! Friendly, clean, professional and fun!!!
My 5 yr old asked for first ear piercing! Such great staff and understanding for her. She has a lollipop ready and is sitting in the chair and click! Decided right there and left with one ear pierced but we will return when she is ready or grandma can convince her!
Visited here three times. First time I got my helix pierced and had a wonderful experience, even with healing. It’s more pricy than a tattoo shop, and a lot less jewelry to choose from. The second visit was for me to get the earring removed and put a new one in, only because they never told me how to remove it myself. I wasn’t sure if it was to twist it, pull it, etc, to take the backing out. So I had to pay the $15 to get it out, only for the person working there to painfully remove it and force a new earring in when they said it has healed enough to put a different one in. A year later I revisited with my friend to get her ear pierced, and they were super nice to her and quite rude to me whenever I asked questions. These people may be licensed nurses but I would not go back here again.
Such good service! Erica was our piercer and she was informative and knowledgeable and made us feel comfortable!
Every time I have brought my daughters here the service is wonderful! They are super gentle as well. This is the place. I will bring them for piercings.
I had such a great experience here! Everything was very clean and done in a good amount of time! Everyone was super friendly and helpful and I love my new piercing!
I got my third piercing with a gun, and it was amazing. The technician was so knowledgeable and kind. I cant wait to tell others. We will be back.
Highly recommend for anyone looking to get their ears pierced! Staff was great at answering any questions, and was able to fit us in even though we were late due to road closures. Overall, they made it a great experience!
Kelsey F. Did an AMAZING job with my ear piercings. Very professional and attentive! I definitely recommend everyone goes to this shop, and ask for her! very nice and clean establishment.
Ive been coming here for months and all the staff are great! Very courteous and personable, sweet and just outgoing. They give their recommendations for placement and jewelry. I keep coming back for more and would recommend them to anyone. Pricing is a little high BUT youre paying for the expertise and experience and quality of jewelry.
Rio was amazing very welcoming & nurse Kelsey was very patient with my daughter will be returning in the future!!
They should definitely discuss the price before they actually do anything. It definitely was not worth the price but it was already too late they pierce you before you pay. The lady we had was very nice but definitely not worth the cost
Kelsey F. did a WONDERFUL job with my ear piercing Ive gone to see her multiple times and she does a great job each time! Professional and quick and painless! 10/10
Took my 2 y/o daughter to get her ears pierced. Staff was kid friendly, informative, and amazing! Greatful to have chosen Rowan for a memory that will last forever. Shoutout to Sarah!
Sam was the absolute best for my 8 year old daughters first ear piercing! She was calm and made it quick and easy.
Got a piercing here today and it was as painless as possible. The staff were so kind and easy to communicate with- and it gave me closure that when I walked in, all staff had piercings. It was an awesome experience!
Excellent service. Professional. Clean. Loved that a nurse did the piercing. She took time to make sure what exactly i wanted.
Sarah was amazing. Answered all my pre questions and explaining earring choices.Fast pain free piercingI will return for more later.
Kudos to Kelsey! She was super informative and made sure I was comfortable with my two piercings. The entire staff was very professional and helpful- def will be returning soon!
Great experience! Got a third hole on each of my lobes. Was very quick and the staff was super nice and careful!
I had a fun experience with a group of friends getting our ear piercings done the nurse attending us was sara, she was super nice and calm love my piercings
Super nice staff. experienced and quick! so happy they have a needle piercing option
Great service. Sarah walked me through all the after care, sizing info, and when/how to swap out my jewelry. Love my new piercing.
Amazing service!! Sarah did an amazing job, made sure to give us all the support and details definitely recommend!!
I came in for a walk in and a girl who was training pierced me and they completely waived the cost for the piercing and I got 10% off the earring! She did so good I love it!!!
Wow! I went in for my third piercing, I had a rough time with my second piercing and was very nervous about going in. They allowed my boyfriend to hold my hand, which not many places allow due to covid. Super quick! took a total of ten minutes to check in, pick jewelry, and get the piercing. My third ear piercing did not hurt at all! Totally scared of needles and have the LOWEST pain tolerance. NO PAIN! so excited to show it off, super helpful and friendly ladies. They squeezed me in which was so nice. Definitely going back! Thank you guys
Kelsey W. Is such a sweet and patient professional. I appreciate her for servicing me and hooking my ears up. I love my new look!
Fantastic service by Erica! Super cute and clean place with lots of options. Highly recommend!
This place is extremely expensive. I was not aware they earrings they offer for piercing, is not only a separate cost than the already expensive piercing, but incredibly expensive on their own. Be prepared to spend between $150-$200+ to get ears pierced. Im giving 4 stars for the professionalism of staff, as well as the fact they have actual Nurses, piercing your ears.
So professional. Our nurse took her time with placement. They turned out great!
Thank you Rowan for making this happen and giving me the best experience! Even though the store was busy, my questions were answered and they were able to get my piercing done in a timely manner. Lots of options to choose from and the staff was attentive to everyone in the studio. The actual piercing was painless and so quick! After we were done they provided detailed instructions for after care. Love it and thinking about getting another one!A friend went to Claire’s that same day to get an upper ear piercing and had a bad experience. Just sharing to compare to the seamless experience at Rowan!
Took my two year old here, they did both ears at the same time and did an amazing job, no tears and she got a lollipop after. Definitely worth the cost for kids here.
Great place to take kids to get their ears pierced, staff was highly trained and very patient for first time kids getting their ears pierced. Would highly reccomend to anyone wanting a piercing!
Great service. Extremely gentle and very welcoming. Second time customers!
Went in as a walkin on a Monday. Staff was very informative and friendly. Will definitely be returning 😃
Sophia & oliva were so helpful & knowledgeable at what they do. I was in and out so fast, highly recommended. 10/10
The experience at Rowan is always top tier. Very professional and patient. Highly recommended!
They are licensed which was amazing and super patient with our two month old! Absolutely love this place!
Got my sisters ear pierced just walked in and they were so nice and talked us through everything and were very accommodating! I want to get my second here!
I had my daughter ears pierced in November service was excellent and the nurse who pierced her ears was very gentle she didnt feel it.Sadly she had got two infections on different occasions. The service was excellent on replacing the earings and supplying another bottle of spray. My daughter right ear started to bleed, puff up and was having trouble sleeping cause of the pain we just made the decision to take them out and that was in middle of January. She still has a lump in the right ear lobe. Im going to take her again when she is a tad bit older and try again. I will use there service again.
Loved my experience!! Great birthday experience!
My daughter and I had a wonderful experience getting pierced here! Very clean environment, and the staff is very knowledgeable and helpful!
This place is great and these people are amazing at what they do!!! If you’re considering a piercing this is the place!
The staff was there but idk slightly awkward. Like not super welcoming. But they did place the earring appropriately and showed me where it was gonna go and did it quick it was my sons first piercing. They have a gorgeous selection of jewelry though!
Pierced my daughter’s ears. First time! It was so quick and precise and painless. We are very appreciative.
People were so nice, it was quick and painless. They had good jewelry options and was overall a great expirience!
I had been thinking about getting a helix piercing for quite some time but hadnt yet taken the leap. An ad on social media for Rowan Piercing Studio caught my attention. I perused their website several times before deciding to visit the studio. After asking many questions and getting very thorough answers from the friendly staff, I made the decision to finally get my piercing done. Despite being a walk-in, I was able to make an appointment for the same day. The fact that the piercing (mine was done with a needle) was performed by a nurse and I was given very detailed aftercare instructions (including instructions to go back to the studio if I had any concerns of improper healing or infection) put my mind at ease. The jewelry at Rowan Piercing Studio is high quality and beautiful. If youre curious, go check it out. You wont be disappointed.
Sarah was amazing! And patient with my indecisiveness! Definitely coming back!
Kelsey F. was amazing!! She was so gentle and informative. Will go back for another piercing hopefully with her!!
THIS SHOP MADE ME LOSE A $400 EARRING. I will never use this location again. I asked them to change out some jewelry for me to have flat backings. One of my earrings was from a previous shop, and cost $400. I have had it in my ear for 2 years. I wanted a shorter post. I was frustrated when one of the pieces fell out in 24 hours (the first piece I bought from them) and they were flexible and replaced it for me.However, to me it is inexcusable that the SECOND once also fell out. This was my own earring I have owned for more than two years, and cost $400. So, if youre keeping track, both earring backings they replaced fell out. One within 24 hours, one within a month. These earrings are both tiny and impossible to locate.Shame on Rowan for providing such a shoddy service. I am incredibly upset to have lost one of my favorite pieces of jewelry. The previous post was in place for over 2 years. Their post couldnt last a month. I cant find it anywhere. DO NOT TRUST THIS SHOP WITH YOUR EXPENSIVE JEWELRY. IT WILL JUST FALL OUT.
Sara made it fun AND painless. Highly recommend ❤️
Amazing experience, Jessica and Sarah did my ear piercings, they were really friendly and helpful, piercing was done with needle, no pain. Kelsey and Rio the store manager were friendly and polite and helped expedite the payment process, I will definitely recommend to all my friends and family and will be back for more! Plus the jewelry is really cute!
Amazing experience! From walk in to end of service was less than 20 minutes! Very pleased and it was almost painless!
They were really nice and comforting. So sweet through the whole process and my piercings came out so good.
Took our 4 month old to La cantera location with an appointment scheduled, they worked with us right away even though they were very busy. They were so helpful and knowledgeable as far as what jewelry was best for her tiny ears. The nurse reminded very calm after my daughter began crying from the first ear being pierced. She provided aftercare instructions and teaching.
Got my third lobe, sam was great! She talked through it, made sure everything was lined up correctly. Minimal pain but quick and good experience.
Kelsey W. Was very sweet in answering questions that i wanted to know about Piercing my ears.And everybody in the store was so professional about everything
Love it here! The people are so nice and professional!
Just got my Tragus changed out to the marquis and it came out so beautiful!!!
The fantastic most professional place for new borns highly recommend
Olivia’s explanation was thorough and honest - you can’t ask for a better combination! Thank you Olivia!
Sarah! Was amazing. So easy and gentle. Overall a great experience!!!
Quick and easy getting my 3 year old daughters ear pierced! Couldn’t be more happy.
I see the positive reviews and it makes me sad that I didn’t get that experience. The girls were very rude and unwelcoming.Definitely won’t be going back.For instance the women said it took 45 minutes to sterilize ONE piece of jewelry, that’s unheard of. You could have just told me you didn’t want to pierce me.👎But I’m happy they can squeeze in a screaming four month old instead of a calm paying customer who was about to spend $400 + 🫶
Absolutely loved going here, all the staff were super nice and the piercing didnt even hurt. Will be going back for more piercing
Absolutely love this place!! Super cute so many options!!
Amazing service and great experience, minimal pain, however i do have tattoos. Overall the best experience with piercings i’ve had. Thanks to my nurse Olivia
Such an easy and fun experience! I made an appointment and was in and out in no time. Everyone there was so helpful in helping me pick out what is best for the anatomy of my ears as well as helping style pieces together. They were super accommodating that I had my family with me and made us feel so welcome. I felt like they really took the time to listen to me and find the best options. The jewelry is on the pricier side as an FYI but they tell you this up front. And it’s all high quality. I have very sensitive ears and can only handle very high quality earrings - and they’ve got you covered on that front. Super cute selections and just a great overall experience.
Got a helix piercing. Staff was great and assisted me in picking an earring that would fit well. Barely felt any pain.
My wife was got her ears pierced here. She was treated nicely and promptly. We appreciated the service she was given.
Staff is so friendly, knowledgeable and reassuring… both of my teens left smiling! We strongly recommend choosing Rowan.
Love this place! very clean and classy jewelry!
Olivia made it a quick and painless experience! I definitely recommend!
Amazing experience!!! The staff is super friendly, informative and made the experience easy and fun! Will definitely be going back to get more piercings. :)
Rio and staff were great! My 12 month old lost an earring so we went back a few days later and re-piercing was covered (we just had to buy the replacement earring). Highly recommend taking little ones.
My daughter was extremely scared to get her ear pierced due to a bad experience at another place. But Jessica was super patient and helpful and we were able to get her ear pierced and now she is so proud and happy. Thank you Jessica and Rowan!!
Great experience getting pierced, their jewelry is really cute and everyone was really professional!
Such a great and fast experience. Went in as a walk in, and done within 10 mins! Jessica was so nice and explained everything to us in detail.
I brought my daughter, who is only four, to get her ears pierced and I cannot recommend Sarah enough! She was kind, patient, and kept my daughter happy throughout the process. My girl didn’t even cry! I’m so happy with our experience at this location, and will be back in the future!
My daughter’s first time getting her ears pierced, they got infected and their earrings are so hard to get off! Also so expensive
We scheduled yesterday and it was very smooth from beginning to end. I recommend this place a 💯. Friendly staff and easy going on every step of the way. Also, very affordable and clean. My daughters and I loved it!
I took my daughter to get her ears pierced and the whole process was quick and easy. She was very nervous about getting her ears pierced; the manager, Rio, helped by talking her through the process and showing her how it is done. There was confusion on my end about the pricing, but Rio followed up with me and offered a partial refund. I would recommend this studio and will come back!
My mother and I walked in to this cool and cute place that you could get your ears pierced! It smelled very clean as well. I wanted to get another helix done and looked around a bit. There was one other customer in the shop with her daughter and four employees. Wasn’t very busy at all. Unfortunately, none of them seem interested in providing service. A couple of staff were on their phone and one just seemed like she just didn’t want to be there. Nobody asked us if we wanted help after we stood at the shop for awhile. It became awkward and uninviting so we just left.
Great experience for my daughter . Clean and safe. Gentle hands and great nurse Olivia made it so easy for her. Would definitely recommend!!
Very clean and welcoming. Did great with my twoMonth old baby.
Earrings are made of reliable material and have an array of adorable designs. I went in to purchase an earring and was told they only accepted card or electronic payments. Since I had only cash, a manager graciously settled my bill in exchange for my cash. Despite its simplicity, this gesture was not obligatory, and Im grateful for the La Cantera teams commitment to assisting their customers.
Did so good with ny daughters first piercing at 8months staff so sweet and kind
Friendly staff / nerves galore but wasn’t bad at all - great experience!!
Easy and practically painless. Will definitely visit again for my next piercing!
Recently visited to get a second ear lobe piercing and they were amazing. Very professional and friendly. They answered all my questions and concerns. Would definitely consider coming back to get a third ear lobe piercing once these heal.
We LOVED Rowen! We visited them at Target, and were sooooo happy when they put a store at La Cantera! 10/10 recommend! Great earring selection, great customer service, and all around great experience!
We got my 4 month old’s ears pierced, and Rebecca was so patient and sweet with her! We’re so grateful. Our pediatrician recommended Rowan, and we are so happy she did. We will definitely be spreading the word about this awesome shop.
Wonderful staff made me feel secure and comfortable I took my 6 month old to get her ears pierced and they made it easy and fast!!!
This place is great! My friend came to get his ear pierced and definitely I will be next! Great staff and nurses! The earrings are really pretty and will recommend!
Amazing staff and experience at this store! Super clean and friendly
Loved the ladies. Very informative and helpful. Great experience!
Got my helix done here! Total professionals, walked me through the whole process & it was done in 15 minutes! 10/10 would come back
Nurse Jessica was extremely helpful & professional. My grandma came in to get her 2nd lobe piercing & was nervous, left with a smile on her face. Thank you!
Definitely recommend! Amazing service and super kind. My 2 year old had a great tome
Very professional, clean, and personable service. Every employee we encountered was happy, friendly, and knowledgeable. We got my 7 year old daughters ear lobes pierced and I got my conch pierced so we used both their device and needle services and we had such a wonderful experience.100% would recommend them!
They did a good job on the piercing and the staff was nice, but it is very expensive. They charge you about 50 for the piercing service plus the cost of each individual earring. When you pay it automatically asks for a tip. Tipping is fine, but they don’t only include the service charge they include the charge of your entire purchase. So my purchase was about $180, so the tips automatically calculated between 30-40. I felt that was just trying to be a little sneaky with tipping. I guess for me personally my daughter has gotten her ear piercings elsewhere that was not as expensive and had the same quality of service.
Great service and provided detailed information before and after the process.
Hands down the nicest, best customer service!! They’re extremely kind, take the time to listen to any concerns & genuinely want a great experience for their customers. I would go back in a heartbeat for future piercings. Don’t hesitate w/ this place!
I visited Rowan to get a conch piercing, its took so long for someone to help me, and even when they did help me, the lady was rude and uninviting.Also this place is so small and extremely expensive! I left and got my piercings elsewhere.
The whole process was seamless and everyone there was so nice! Would definitely recommend to anyone wanting a new piercing! Definitely going back again! :)
The whole process was easy and fun! Would definitely recommend and for sure will be back!
Excellent experience! Olivia was amazing and calmed my anxiety. I will be back!
Went as a walk in and come in and out less than 10 minutes. Jessica was very sweet and informative and we appreciate her!
Got a helix piercing on impulse and did not regret it! The girls who work there are so kind & funny, they make you feel welcomed. Erica was my nurse/piercer, she made me feel comfortable & talked me through everything I needed to know. They also do the little things like having hair ties, or clips on hand incase you forget/don’t know and are generous when you need it. I can’t wait to come back for my 2nd helix!!
The greatest piercing experience! They were very caring and helped calm my nerves. Would 100% recommend.
Olivia and Rio are amazing!!!!! Olivia was so gentle and kind with her piercing and Rio was so thorough and helpful with selecting jewelry! Rowan is the best place to get pierced!
Incredible service! My daughter loved it!
Great service, fast and easy process. Thanks!
Very professional and knowledgeable personnel! The store was clean and welcoming. I arrived before my appointment time and was able to get in quickly. They did a great job!
Amazing experience from beginning to end. Very professional and kind.
This is my second time at this location. The ladies are always kind and professional. They are great with my 9 year old daughter. She has gotten 3 piercings here and wants more. It is a little expensive, but worth it IMO vs taking my daughter to a tattoo shop.
Loved it here Sam was amazing at customer service and super sweet!!!
So good staff very friendly such a cute place
This was the best piercing experience ever! definitely going back!
Quick and easy piercing! Great staff!
It was quick, easy, and an overall great experience!
Very friendly and informative. Procedure went smoothly and quickly!
I visited Rowan just this past Saturday, basically to get my right ear lobe re-pierced & 2 new upper piercings.I first had my ears pierced at age 17 in 1972, when the operation was performed in the pediatrician’s office using a needle sterilized by alcohol & a flame & the needle was threaded with dental floss with about 3 or 4 knots tied in it to make the holes big enough. The cleaning process back then was with hydrogen peroxide & alcohol (a big No-No doctors know now as it actually makes you more prone to infection) & Neomycin ointment, all applied front & back. I never had a problem with the left ear & it’s always stayed open through these past 51 years now. The right ear, however, immediately became infected & I remember when rotating the earring while it was supposed to be healing, that it had a nasty smelling crustiness surrounding the earring. I was in college & taking Bacteriology, so I asked my Instructor to swab it to see what was going on & it turned out to be some nasty & highly infectious microbe. Back to the doctor I went for 10 days of antibiotics. Back then you could change your earring after 10 weeks & I quickly found out that the doctor must have run the knotted dental floss through 3 different directions in the right ear because my posts & loops never could find a straight path to push through & most of the time over all these years I just forced the earring through with very considerable & painful force to be able to wear my earrings to work, & sometimes they bled afterwards. This even after getting this ear pierced by a piercing gun 2 more times [once in an open air mall kiosk (not very sanitary) & they also pierced 1 piercing just above each current piercing, which was the fad in 1977); the other piercing took place about 7 years ago at a well known national cheap jewelry franchise that also does piercing with a piercing gun. That episode went fairly well, but within several months I was back to changing earrings daily & not sleeping with an earring in & once again the problem developed of having earrings not knowing what path to follow, & none of the paths were straight anyway & I was back to painfully forcing earrings through the back side of my ear with it sometimes bleeding. I would clean it with sterile water only & apply a triple-antibiotic cream, but still didn’t sleep with earrings in. (& The upper lobe earrings probably closed up sometime in the late 80s or sometime in the 90s & I just never bothered to get them pierced again)].I was at Dillard’s Saturday evening, which is very close to this cheap jewelry & piercing chain & they told me that I shouldn’t get my ears pierced there ever again due to the horror stories they had heard & recommended Rowan to me, telling me it’s staffed only by Registered Nurses, who really knew what they’d doing, use sterile methods & jewelry, which is also guaranteed hypoallergenic, & know about the dos & don’ts of wound healing. So I made an appointment for Sunday evening, actually the last appointment of the day.I asked the piercing nurse about an article I had recently read that said piercings can actually take up to a year to be fully healed & she said that was true, so I’ve vowed to wear these beautiful & glitzy cz earrings for the entire next year, with my beloved & huge collection of matching earrings to jewelry sets just having to take a back seat for this upcoming year.The right ear lobe had completely closed up due to not wearing any jewelry at all during Covid, since I rarely went anywhere for almost 3 years & I’m glad it did. It gave the nurse a clean slate to pierce a new piercing that will heal straight & she didn’t have to re-pierce the left ear as it never closed up. I knew I wanted other piercings, too, but where the prior second piercings were had grown to close to the main lobe piercing with my age & I knew I didn’t want any piercings through my cartilage, so we chose a place high up the ear lobe just below where the outer lobe & an inner fold begin & she had to use a needle for those 2 piercings. The whole experience was wonderful!
Loved seeing my sister enjoy her piercing!
Very quick and helpful. Great experience!
These folks are consistently awesome! Second visit was even better than the first. Thank you for taking care of my daughter!
Process was smooth, they answered all my questions, and the service was quick, would definitely come back!
The staff was great! They kept my daughter comfortable and had a great experience. Will be back for myself!
Got my 5 month old ears pierced and was a great experience!!!
I had the best experience! I hate needles so I was a little nervous but they were great and did a beautiful job on my new earrings!
Fast with minimal pain. Love my new piercing. Rowan also provides a military discount! I trusted the nurse who did the piercing!
Pay for a professional get professional results!! There is a time and place for going cheap and fast( looking at you French fries) holes in your body is not one of them.
So kind and such a pleasant experience! I had all four of my sons with me and they were so patient and helpful. Highly recommend.
We had such a wonderful experience at this location. They have one of the best customer services that I have experienced in any type of establishment in a LONG time. Highly recommend this place!
Great customer service, Rio was extremely helpful! I’m very pleased with the quality of the piercings and will go back to get another piercing.
Quick and painless. Service was professional and kind!
I love this store! all of their earrings are super cute and stylish. doesn’t turn your ears green either ;)
The process was extremely quick and easy! Everything was thoroughly explained and broken down perfectly! Will definitely be back for more jewelry and piercings :)
Got a second lobe piercing here and it was a great experience! Thanks, Sam!
I just got my ear pierced here and had an amazing experience. Rio and the whole team were very knowledgeable and had top of the line customer service.
Such a wonderful and positive experience, quick and detail protected services that did not hurt at all! Olivia was amazing and I am def going back for more piercings !💗
Got mine and my daughters ears pierced. They took such good care of us and made my nervous 3 year old feel safe!
I went to Rowan to get my upper right helix pierced and had a great experience!! I really felt like all my questions were answered and the staff were very helpful!! I would totally go again.
Erica was super nice and really good with my nervous girlfriend made her feel and well informed and safe great job!!!!
Great experience & super helpful!
I am so happy how my piercings turned out!
My ears look beautiful!! They welcomed me with open arms and gave me beautiful piercings! The service was amazing and quick!
They people there where absolutely amazing and were the sweetest people i have ever met! I was really scared going in to get the piercing but they made me feel safe and everything was over before I knew it!!