We visited the store three times because they had an amazing sale going on. And the cashier noticed us and recognized as two from the previous visit and she was very helpful and nice. Their customer service is great.
I went to icing about 2weeks ago. Valerie has the best attitude and customer service. She did my 1st cartilage piercing and was very quick. I went back a week later and Michelle was working. Michelle was also very friendly. Seems like the team at icing is pretty great at customer service. Will be back soon.
I felt so uncomfortable was just trying to get a few lives for Halloween and it was me and two parties of lighter people they were welcomed and offered the buy 3 get 3 free I was not . I checked out and no reminder I heard everyone else get offered this offer and be reminded of it . The color of my skin being a bit darker shouldn’t have mattered but I suppose .
Bought earrings and they bent out of shape the first time I put them in. Poor quality for a high price and Im not able to return them unless I had an allergic reaction. They only allow exchanges and I dont want a different item for the same quality.
Manager was working, and was very polite, and helpful. Store is very neat and organized.
The worst costumer service. They are supposed to offer ear piercing services but the 3 times I have tried they always say they are not able to do it.
They did my sister in laws ear piercing quick, great pricing!
Alondra was great. Patient, super helpful, and very nice.
My daughter love this store
Overpriced & Store is too packed
Not really my thing
Got gloves here for church
Good selection of everything