Lovely staff and very professional. Nurse very attentive and experienced. Assistant great personality and so helpful and caring. Definitely recommend piercing spot for infants. My grandchild did wonderful while being pierced. Everyone come!!
Made a super last minute appointment online (like 30 min before i arrived) on Saturday to get 2 lobe piercings. Nurse Sarah did my piercings and she was SO great! Super knowledgeable, gave me detailed aftercare instructions & helped me find the perfect placement for the piercings- she took out the measurement tool to measure the distance between the lobe piercings i already had on my left lobe to make sure the right lobe would match in terms of how far apart each lobe piercing was.I had gotten my left lobe done a year and a half prior at another nearby studio and it was a terrible experience, which is why I waited so long to do the right lobe. The other place pierced my ear really roughly and my ear was immediately swollen and red and I was in so much pain for MONTHS after. Its been a year and a half and the left ear is still not fully healed. But- I had the complete opposite experience at rowan. It was practically painless and my ear has not gotten swollen and red AT ALL like the last time. I barely have any pain and I am following the same exact aftercare instructions so I know the issues with the left ear were not caused by me & were likely caused by the piercer or the jewelry.Will be going to rowan for all ear piercings from now on. Nurse Sarah was so great!
I got my upper lobes pierced with Kaid and it was the quickest , loveliest, and most amazing experience. Everyone was so helpful and kind. The experience was better than I could have imagined!
Let me start off by saying that I had my first visit a few days back and that experience was fantastic but my second experience was even better. I met up with two nurses this time around and was able to sit down and really find the perfect angle for my piercing, and we just went through a whole team effort to find the perfect spot for my piercing and it was just fantastic, I will be returning to this particular spot on Bedford since I live a block away its perfect for me. I love the jewelry the staff there is amazing and great and friendly and just overall the environment is very fun. I would totally recommend friends families to pay a visit to the Spot if you’re interested in getting your first piercing this is definitely the place to go to. Thank you again!! See you soon xoxo
I wish I had thought of this as a business. Families crave this kind of experience for their little ones and our nurse was so kind and calm, explaining the whole process to us and our little one making us all feel comfortable. Super cute and fun!
Kaide was really amazing I was really indecisive on what I wanted to do and also nervous about getting pierced but she was amazing I also got new earrings to help with the sensitivity of my ears it looks so pretty now!!
I recently visited ROWAN to get my DAUGHTERS ears pierced, and I couldn’t be happier with the experience! From start to finish, everything was handled professionally and with great care.Professional and Knowledgeable Staff:The staff were friendly and knowledgeable, answering all my questions with patience. My piercer, IRENA was incredibly skilled and made sure our 2 month old was comfortable throughout the . Alejandra explained each step in detail, which helped alleviate any anxiety I had.
I took both my 6 year old and my 8 year old for their first lobe piercings this week and had the must phenomenal experience with both Kaide and Steven. Everything is so clean and calm, and both nurses were patient with my children. I highly recommend Rowan!!
I got 2 cartilage piercings here with Madison and Tori. They were AMAZING! The place is so clean, they are so knowledgeable and the fact that they are RNs makes me feel so comfortable and safe. I highly highly recommend coming here to get pierced ears. You wont regret it and you will walk away educated about your piercing and how to care for it. I couldnt ask for a better experience!
Fantastic experience with Rowan! The girls were lovely helping me decide which piercing and jewelry I wanted. Would come back 10/10 times!
Amazing lovely place! With the most nicest people!Tori was wonderful! Supper patient. Our 12yr old girl was little worried and excited for her first earrings! She had the most best experience with so much patience and care. We will defiantly come back again! Thank you so much!
Ive never had a bad experience here. From piercing my conch, forward helix, and more, to jewelry changes, there is no place I trust more. They are so professional and warm, and their jewelry is so cute!
Best experience ever! Got 2 piercings on 6/23, a long waited 30 years to get these. Was scared and Nurse Ayanna was literally a magical angel fairy! She made me feel comfortable and safe. She has magic hands and I barely felt a thing. More importantly she took her time, made me laugh and treated me like we were long time friends. I recommend to everyone! Told all my friends by already. Also the girl at the front desk was so sweet and informative! Best experience ever!
This was a quick and pleasant experience. Nurse Kaide was very welcoming and warm from the beginning. She was gentle with my 4 month old daughter and explained all the steps she’d be doing. Thanks for making a milestone one to remember!
Great service, super quick, clean & cute set up! Sarah was helpful in explaining after care and diligent in checking the piercing site.
Very detailed, kind and attentive to my daughter (age 7) for her piercing. Kaide is great!
I found Rowan online and fell in love with their stylish and polished website. It looked like a clean and easily accessible place to take my younger sister (14). I was reassured when walking in! I took her to get her ears pierced and the employees were incredibly kind and patient, with both the piercing service and purchasing my own jewelry.
The nurse was very patient with my daughter who cried from start to finish. I like that the nurse ensured the spots for the earrings were even. The fact that a licensed medical professional performed the procedure gave me ease. The aftercare spray is great and my daughter’s piercings are healing well.
My daughter and I received matching piercings today. Staff was very patient and professional.
Loved this place! Steven was my nurse and he was amazing! Friendly, very thorough with all of the info i needed to knowWhen we were playing with placement he mentioned to be picky if i didn’t like were he marked it and i thought that was awesome even though he nailed it the first timeI got an upper lobe piercing it was quick fast and painless.Will definitely be back hereHe explained aftercare and also wrote it down so I wouldn’t forget
Took my mom to get her first ear piercing and we had an amazing experience! The staff made her feel so safe and welcomed - I’ll definitely be back for my own piercings. Thanks Rowan team!
Absolutely the best!!! Super clean spot, very friendly staff, Carli was so awesome and smooth with the process, no pain at all! And Richard was so sweet and very helpful throughout the experience! I love their earrings selection too! ❤️ All earrings are hypoallergenic too!!
My 10 week old baby got her ears pierced here and they did such a great job! I would definitely recommend to bring your babies here! They have a beautiful selection of earrings. The wait time was very short even though we were walk-ins! Very nice and clean place.
The staff was super sweet and friendly! I felt very welcomed and excited to visit. The shop itself is super cute and fun, and they have great options to choose from. Highly recommend! And I will def be coming back!
The nurses were great and so attentive! I was super concerned because I personally don’t like the process of piercing ears but they did an awesome job explaining everything and guiding me through the process! Super helpful and cleaaann! Also, cute jewelry :)
I took my 3 month old baby to get her first piercing and I am so grateful to have had nurse Victoria to take care of my baby who was being super fussy. The patience Victoria had is admirable and I definitely recommend Rowan & Victoria for first time piercings!
I got a couple piercings from Soda and he was amazing! First, he spent a long time making sure the placement was PERFECT. He explained all the jewelry and I considered getting more piercings but there was never any pressure or upselling. My piercings look so cute and are healing nicely! Go to him!
The service & products were great! Steven was very knowledgeable & patient with my kids. It was an awesome piercing experience. They explained the care process in detail & followed up with a text message. Great service!
Had such a great experience with Aly and Kaid! They were so informative and reassuring, especially for my 9 yr old daughter for her piercings! Will absolutely return!
Had an amazing experience getting pierced here, Kaide was incredible - super professional and made it fun. Highly recommend.
Wonderful first piercing for my 4 year old daughter. Nurse was quick and kind and made the whole experience great. Highly recommend!
Quick and very well advised experienced! I loved it! The person at the shop spend a very good time with me explaining all the options and got me very comfortable as I am be affaire of piercings! I love the experience !
Gorgeous and cozy! It was very a lovely, intimate and special experience for my little one. Thank you 🙏🏼
I loved piercing my ears at Rowan. Thank you, Irina. I hope I can come again when I am 9. You made me feel comfortable even though I was scared. -L (6.5yrs old)
I was very anxious about getting my baby’s ears pierced, as I am a first time mom. I had delayed it a lot but I suppose that’s expected. My baby is days shy away from being 5 months. I found Rowan on social media and liked that it was nurses doing this. That made me feel a little safer. I was lucky to have Nurse Ayanna assist us. She was very patient with me being nervous. She was very sweet with my baby girl and made me feel comfortable right away. My baby barely even cried from how gentle she was with her. I am extremely happy that I chose to come here to get this done ! Would highly recommend Rowan to any mom lol !
Rowan has such knowledgeable, amazing, and friendly staff! I came here with a group of friends and they were able to assist with all questions asked. I would definitely recommend coming here to find new earrings and to get pierced.
Kadie was amazing! Took her time with me and I didn’t even feel a thing! Highly recommend!
Ayana and Steven were so kind and patient with old timers and a first piercer! And were understanding when we were very late. Piercing was efficient and clean. Steven was very thorough in explaining each step. Thank you!
I loved getting my piercings at Rowan! Maddy was so helpful and professional while piercing and provided great guidance. The facilities are clean and the staff is kind and accommodating.
Jen and Tory were amazing. Jen literally walked me around the entire store to help me find the perfect earring set. She helped me mix and match and ultimately helped me choose a pair of earrings that were super edgy, classy, and timeless.Tory helped me replace one of my earrings and she was super gentle and gave me really great tips on how to keep my earrings clean along with more information about the earrings in general (for example, if I could shower with them or not, which I can😍). All in all really great experience and so happy that I left with an amazing set 😁.
Great service, staff is friendly and the products are great.Thank you Rowan for giving my daughter a birthday to remember. My son enjoyed his 1st piercing.
I had a lovely time getting my ears pierced here. My nurse was so sweet and very quick to answer all of my questions and concerns. I would definitely get another piercing here.
My kids went here for their piercings and buy their jewelry here. Great experience always. Sometimes a long wait.
Nurse Kaide was awesome!! Made the experience super fun and relaxing. Definitely recommend!!
Steven was fabulous! First piercings for my 12 year old daughter and it was easy, clean and friendly. Highly recommend!
Got my daughters ears pierced at Rowan Williamsburg and it was such a great experience. We had time to look through the earrings, choose our favorite then figure out placement. Once we were happy, the piercing was done in seconds. Staff is so friendly and patient and explain how to care for new piercings. My sister who came with us thought the experience was so quick and easy that she got her ears pierced on the spot as well. The place was clean and well kept which I thought was important. Ill definitely go back for future piercings. Any pain went away within a few minutes and redness disappeared after a few hours on my 7 month old.
I wasnt going to write a review but after ANOTHER infection I changed my mind. I was there in April with a friend who wanted to get her tragus pierced. I was just getting a gun lobe piercing (my 3rd hole, nothing crazy). Waited 45 mins even with an appointment.Both of my ear piercings have been infected several times and this has NEVER happened to me before. Ive followed their aftercare instructions perfectly, and as I mentioned above this was just a lobe piercing with the gun. Very unhappy and unimpressed. On top of that their prices are INSANE. I paid $200 for a gun/lobe piercing?!?! Plus tip. They charge extra for the aftercare spray. Save your time and money, go to the mall or tattoo shop. Youll 100% be happier.
DONT WASTE YOUR TIME HERE!! Go to Iris Studio right around the corner. I commuted from Coney Island to Williamsburg by public transportation on my day off because I read all the amazing reviews on this place. But I walked into a HUGE disappointment. I got there shortly after they opened today. There was just one staff member there. I told her that I wanted to change out my nose ring jewelry. She told me that they dont do nose piercings. Mind you I pointed to my already pierced nose. I explained again and she repeated that they dont do noses and doesnt have anything for the nose. Then recommended a tattoo shop near by. So she was willing to send business elsewhere. I was also looking to do a helix piercing but she made me not want to stay to do any business with them because I have a few piercings and know the same jewelry used for lobe and helix piercing are the same for the nose. So if she just didnt know how to change my nose piercing is one thing but dont say you guys dont that at a place that only do piercings. So I took my business 3 mins around the corner to IRIS STUDIO where all the staff was friendly, answered all my questions with a smile and I walked out with my new nose jewelry and my helix piercing. Go to Iris Studio and ask for Kaylen. They have a better selection of jewelry.
We had a wonderful experience! It’s a quaint, colorful, and welcoming boutique and the nurse who pierced my daughter’s ears was kind and patient.
Always an excellent experience. My second time and I always recommend. Kade is lovely and made my daughter’s second lobe experience awesome.
Got pierced by Tori, she was amazing, fast, and made the experience so easy! Can’t wait to come back again. Only want to get pierced by her for now on!
It was my first time at Rowan and my friend brought me. I was looking for a gift for a friend… not only I’ve found a beautiful pair of earrings for her , but the selection was so appealing that I ended up buying a pair for myself and my little daughter too… the staff was so helpful, nice and attentive that I ‘ll definitely come back for more shopping and for another piercing in my ear.
From my 8 year old that got the piercing- it only hurt for a second. The people are really nice. They answered all my questions. The nurse Maddy was very sweet and helpful.
Great experience. They explained every step of the process and gave great after care tips. For something I was new to (tragus piercing) this was a really great experienxe
Loved my experience at Rowan! Sara was super gentle and quick, she answered all my questions and they even took me early on for my appt!
The team working here is absolutely first class for service and care. I went in with a concern over a bump on a months old piercing and the team immediately helped me, diagnosing the problem, getting me the right earrings and giving me a plan for treatment. They even stayed back an extra 15 minutes past closing to make sure I got seen and the nurse put my earrings in for me too. I’ve been in before right after my piercing (which was at this studio) and received the same level of excellent care and support. Highly highly recommend coming here for a piercing because you know you’re going to be cared for before, during and after your piercing by such a wonderful group of people!
I love the selection of studs here and the staff is absolutely amazing! Liz did a great job piercing my second earlobe even tho I was really particular :P and Richard at the counter was very fun and helpful throughout the whole experience. Definitely want more piercings now 😍
Amazing job! So kind and very helpful in piercing my 6 year old’s ears for the first time!
Great piercing experience today at Rowan :) The whole process was so gentle and the provider was super encouraging and answered all of my questions. Cute selection of jewelry as well! Would definitely recommend.
Service & experience was great. My girlfriend and I both got pierced by Soda who was very kind & patient with our nerves.
I found out about Rowan from tiktok and decided to stop by. I ended up getting a double helix with one black stud and one pink stud (BLACKPINK 🤭). I really love them and the customer service was amazing ~ everyone was so nice! Thank you so much Soda!!
Had such a great experience getting my conch piercing at Rowan! The RN, Tori, was lovely, incredibly patient and provided great advice/ recommendations to get the right spot for me. The studio itself is great, the staff there were so friendly and helpful and they have an expansive jewelry selection! Would definitely recommend and will definitely be going back for my next ones.
Lovely service! Super cute and inexpensive hypoallergenic earring options
I brought my 7 year old for her birthday. The staff was so patient , kind and professional. Definitely would recommend to friends and their littles.
Madeline was amazing!! I’m so scared of needles but she did an amazing job on my conch. Highly recommend!!
I brought my 9 year old daughter to get her ears pierced and we were so happy with the experience! Tori took her time to explain each step of the process and made sure we were happy with the placement her earring would be. I have peace of mind knowing that her piercing was done well. I highly recommend this place!
Great experience! Your 9 year old first piercing and it was quick and painless! thank you Madeline 💓
It quick and easy, they were nice and helpful
Me daughter and I got our piercings at the same time and our nurse was so kind and patient. The earrings are lovely!
Heads up the cleaning solution for after is 20! but the staff was super professional and the piercing went really smoothly, she asked me to take a deep breath before it went in and it was nice :)
Great experience with Elizabeth!! Very professional and made me feel at ease getting my tragus piercing. Will definitely be going back for my next one!
This place was incredible - such an amazing selection and was really easy to get pierced loved it!
My daughter was very nervous about getting her ears pierced, but she was quickly put at ease. It was painless stress less experience!
After a difficult healing process from my first helix piercing about a year ago (from another studio), the team at Rowan was a breath of fresh air. They are knowledgeable and kind, and place cleanliness and expertise above all else. Cannot recommend them enough.
Was a walk in at the Williamsburg, BK store. Clean location. Good amount of jewelry choices to choose from. Easy to make an appointment in store (had to it was beyond packed when I went in) and the receptionist was really nice and welcoming. Piercer/Nurse took his time to go over my jewelry change and piercing and made sure to get the best fit (posts and jewelry) for what I wanted. Will go again.
My older sister and I stopped in as walk ins. Irina did our ears and I don’t have enough great things to say. Definitely recommend!
Staff is attentive and patient with infants and adults alike. Great atmosphere and extremely observant of sanitary rules. Fair prices too. Strongly recommend.
Great service. Awesome store. Made my 11 yo feel so comfortable. Quick & pain free. Highly recommend ❤️
Irina was amazing! Took me and my sister for a walk in and was absolutely great! Definitely check this place out.
Victoria is fantastic with parents who are stuck waiting around and giving notes - especially the ones that seem nervous. Excellent piercerA++
Cutest little shop! Great service and love all the earrings. Here’s hoping Rowan comes to Canada!
The staff here are so knowledgeable and nurturing! I had a concern with keloid ears and they walked me through the process, along with preventative after care measures!
Took my 5 month in to get her ears pierced. Amazing experience. Can’t recommend enough
I don’t normally do reviews - but don’t go here!! They mis-pierced my ears & the placement was completely off. I just went back to get the posts shortened on the earrings they’d used for the piercings (which they noted was complimentary), and was told it would be $25 per piercing. Just a super poor experience overall!
We had a great experience! They made us feel so comfortable with the process. Will be back!
I love my new forward helix! Such an amazing experience. I went with a friend who had never been pierced before and they were so kind and thorough with the process. The people working were so warm we wanted to hang out with them all day.
Was visiting the city and after walking by, I decided to get my conch pierced. My whole experience was great from start to finish! Very clean studio and kind staff!
Nurse Tori was great. She pierced my ears as well as my 4 year old niece’s ears. Everything went well and she was very patient and gentle.
My daughter had her ears pierced here and it could not have been smoother. Great selection of earrings too!
Amazing service and our nurse helped my daughter not to be afraid during the process! Clean and a great value!
The best choice for getting your ears pierced, very professional & great with the kids too. Excellent choice of quality earrings.
Amazing informative information! Everything went by so quick didn’t need numbing cream at all.
Tori (RN) was exceptional!! I took my daughter of four month’s and the process was incredibly professional, informative, hygienic and quick! Would recommend 20/10!
We had a great experience at Rowan, amazing earring options and super nice staff!
Such a great experience! The nurse was great with my 6 & 3 year olds. Did one at a time and they barely flinched. And the salesperson was warm and helpful! 10/10 recommend
Amazing experience! Irena was so patient with my 6 year old getting her ears pierced! We are so happy!
We love coming here, my daughter had her ears pierced and it was a breeze! We also find good gifts for friends. And ourselves;)
Nurse was excellent and explained everything . Did well with our baby and very gentle
So nice and easy! Helped my daughter and guided her on the best earrings!
My daughter got her second helix piercing by Polly and switched out her old helix piercing to a hoop she did an amazing job (we originally came for the conch piercing but we changed our plan lol) everything was quick and clean my daughter is afraid of needles and everyone there handled it professionally the jewelry is great quality and good for the price.
Maddy was very professional, clean and extremely friendly! the service was top tier, thank you so much!
Everyone was super knowledgeable and helpful with piercing placements! I love the selection of jewelry and I will be coming back!
Best piercing experience! Service was seamless and so kind! Thank you!
I have now had 5 ear piercings at Rowan (3 lobes, conch, and forward helix) and I couldn’t be more pleased. Everything was very clean, the nurses do a great job educating about aftercare and explaining the piercing process. On top of that the jewelry is super cute (none of those ugly metal ball/bar jewelry that tattoo places use) and all of it is hypo-allergenic. Shout out to nurses Tori, Samantha, Tatiana and Ayana, the consistently great piercing experience always keeps me coming back.
Elizabeth was AMAZING!!!! Helped me design my gorgeous earrings !!! I’m so inlove and everyone is SO helpful. Definitely will be coming back for new piercings + jewelry !
The staff were so professional, and helped with choosing the right earring in the right place. Such a fun vibe, so clean!
Mr. Soda was really awesome! There were a lot of people coming in and he handled like a BOSS… But he was sincere and gave slow answers to our many questions. My entire family will be back very soon.
Amazing experience so quick and easy to do :) really appreciated the explanations of everything along every step
Great service! My piercer took great care & caution with my piercing. I’m very happy with the placement & earring as well. Definitely will return!
Just got two piercings here with Tori and madison with my best friend and i couldn’t be happier. They helped us figure out what would look best and how to deal with recovery and avoid sensitive areas. Sooooo knowledgeable and lovely and I’ll never go anywhere else!
Very professional! Had a positive experience :)
I love coming here!! I can only wear hypoallergenic ear rings and this is my go to spot. They have so many cute options. Aly helped me pick out my new favorite pair and guided me around the shop! Thank you Aly! (-:
Such a great experience! Very attentive and made us feel so comfortable
We had a really nice experience at Rowan, getting piercings for my wife and 7 year old daughter. Tori, our nurse, was super thorough and thoughtful and walked us through the aftercare process in detail.
My piercer was so nice and explained all my options the piercing was pretty much painless and I was thoroughly instructed on how to care for my piercing overall the experience is great and super fun
My infant got her ears pierced. The nurse was so knowledgeable, patient, and caring. The selection of earrings were also of good quality and pricing. The staff was so friendly.
Everyone at Rowan is fantastic. Super patient answering questions and clearly knowledgeable!
This wasn’t a good experience. Was excited to get pieced by nurses but it did not live up to my hopes.Transparency (lack of) & pricing:First issue is no one explained anything to us (my friend and I were both getting pierced) and the pricing isn’t clear and isn’t fair. It’s broken down a ton: $35 per piercing (ie if both lobes pierced thats $70) this doesn’t include the earrings so that’s an additional $59-250 per hole. After getting pierced they told us we had to come back in 30 days to have the post changed and that’s $25 more per hole so another $50 each…. We told her no one explained that to us and she said “oh they should’ve told you when you came in and they explained everything” but no one explained literally anything to us. They just told us to sit down and asked which earrings we wanted. And then they rang us up and I realized the aftercare she said she was including was $40… so that’s nuts. Overall it was $280 for two piercings, that’s like 4x what a certified piercing in Williamsburg charges (which is already high for the industry.) Basically it felt like when you order grub hub or buy a car and there are a billion add ons and sur charges. These are my 12th and 13th piercings and I have never paid that much before.Cleanliness (lack of):Additionally one of the holes is now infected and I’ve never had that happen before. My suspicion is it’s because when she went to hold the earring up to check the placement before the piercing it fell and I don’t think she cleaned it before later inserting it into the hole, I didn’t think about it until the hole got infected. So overall I recommend going elsewhere unless you want to overspend on a subpar experience. I wish I read the lower reviews before coming :(
Got two lobe piercings and a helix piercing by Steven. Experience was so great and loved the hardware selection!
I loved Tori- she told me exactly what my options were and what to expect. Made the whole process a breeze! I will most definitely be back!Update 12/22/23: and I did go back! Tori is a wonderful nurse and was so excited to help me again.
We had a great experience, quick and easy for my young daughter.
Very clean and very chill atmosphere, the girls are so nice and do the job smoothly:)
Nice service! Kaide is very patient for my three piercings!
Very informative, friendly, helpful staff, took my wife here to get her ears pierced, she loved it!
A friend and I had a wonderful experience yesterday getting a helix piercing with Carli; she was friendly and professional and took the time to talk us through the process, our various options, and the aftercare required. The space is clean and beautiful and the jewelry options are lovely. Would recommend to anyone! 🤩
Carli is the best! She made getting my first piercings easy & fun — I already want to get more done. The store incredibly clean, the earring options are cute, and everyone is so friendly & personal; the experience was a breeze :)
Ayanna was AMAZING! Got a double piercing and absolutely obsessed. She was great. Love the shop and experience
Loved my experience at Rowan! Nurses were super caring and knowledgeable. Will definitely be back for my next piercing!
Wonderful staff and wonderful experience! And we were able to walk in. Thank you soooo much
The nurse was so knowledgeable about piercings and you can tell she truly cares. She truly made the experience worthwhile and seamless.
Excellent service, easy and kid-friendly. Clean, safe and fun!
Went in for a walk-in cartilage piercing. Super quick, no pain, very clean and great experience all round. Love my new piercing. This is a great spot. Highly recommend.
Got my flat piercings done here! Was an awesome experience!!
I made a spontaneous stop to the store and the entire staff were super friendly and helpful. Even if you are not thinking of getting a new piercing (like myself), they carry gorgeous, affordable jewelry collection from studs to hoops. I ended up getting a pair of bezel studs and am excited to try wearing them. :)
We brought our daughter here and they were very kind and sensitive to her. They also have great earrings that do not cause allergies. Solid place
Best purchase that I have made! I have very sensitive ears and I am very happy to say that I can wear any item from their selection!
Great environment. Such sweet, knowledgeable and very thorough staff. 10/10 recommend!
After 13 months of my cartilage piercing not healing (I’ve been doing the whole aftercare thing too) and 5 professional piercers telling me that this was the worst piecing job they’ve seen done, I finally had to take the stud out. Really upset. I think Rowan is fine for lobe piercings but I would go to a proper place for cartilage.
Had me waiting here for 45 minutes after making an appointment TO TELL ME THEY DONT HAVE ANYONE TRAINED TO DO THE PIERCING??? Horrible. Unprofessional.
Awesome experience! My daughter had her ears pierced. Great experience!
So comfortable, quick, and easy. irena was awesome!
Steve was so patient and great w my daughter!
Best place to get ears pierced. All parts of the ear! All done by licensed nurses. And all the jewelry in the studio is hypoallergenic. Plus, the experience is amazing! Great customer service. Its definitely the place to go.
My cousin got her ears pierced, they look fantastic and she is so cool. Ayanna is the best.. book her!!
Excellent piercing studio, great for first timers! Irina and Tori are wonderful!
Front desk woman was nice, however the lady who actually did my piercing (she didn’t tell me her name) spent 40 mins just chatting to the clients before me, then when it was my turn, she barely gave me the time of day. She didn’t give me all the care instructions and spent less than 5 mins on my piercing. She was also really passive aggressive when I didn’t realize the procedure ended, but she also didn’t tell me it ended? It was just kind of rude and left a bad taste in my mouth, especially after seeing she was so nice to the people before me. I also thinking the pricing structure is a bit predatory ($35 for each piercing, even if you’re just getting both your lobes pierced; tip percentage was based on the cost of the earrings AND the piercing). It’s a really cool concept, just disappointed in the execution.Update: they commented that they emailed, but they never emailed.
Ten was great, will be back for more piercings :)
Super great service and quality! Will definitely come back.
Very nice, helpful staff. Painless and easy!
Walked in to get my daughter’s ear pierced since she accidentally knocked out one of earring and her consequently her piercing closed. It was difficult to identify who worked here since NO ONE greeted us at the door. We stood by the counter for 5 minutes before I interrupted a man entertaining a group of women. He said he worked here but never position a wait time or any instructions after I stated the reason for my visit. Instead he took his time as I waited with my husband and daughter. Waited till those ladies left and he immediately started taking care of a woman that just entered the store. We grab our child who was growing restless and left. He didn’t acknowledge our presence AT ALL. I felt discriminated against and won’t be supporting this business in the future. Tuesday, May 31, 6:20Update: I was contacted by customer service and an RN named Samantha who invited us back to remedy the situation. She was very attentive and friendly with both my toddler and pre-teen. We had a pleasant experience the second time around.
Had such a good experience in the Williamsburg Rowan. Carli took her time and explained everything. Helped my aunt and I find the perfect earring and spot for our new piercings !
Madison saved my life! I had my earring tear out and she helped me instantly and popped it back in complimentary. Literally a holiday miracle.
They are the best! Super professional, clean, quick, great selection of earrings and bopping tunes :)
He was thoughtful and attentive to my concern. Highly recommend
Got my 18-month-olds ears pierced here. Staff was incredibly friendly, gentle and careful. Would come back for anything. Thank you so much Carli!
Cute and clean. But even with appointments, my both visits there I had to wait +30 minutes. They have Jewelry for every vibe, but usually the more traditional styles are always out of stock.
They are new…but my experience was so bad it’s not excusable. I called a day before asking about making an appointment for my friend and I. We had evening plans so I wanted to make sure we had enough time for our piercings and was told over the phone that we’d both be done in 20 min. Made a 3pm apt and showed up on time. Was immediately told that one of the piercers had to go on break. How is this my problem? Book appointments around the schedules of your employees. Wasn’t told how long we’d have to wait but it ended up being 45 min and the whole process for the two of us took at least an hour when we got started. At no point did the front desk person apologize or offer to walk us through the process while we waited. It honesty was a mess. Wasn’t told this place is limited to lobe piercings only. When we finally got in the chair the piercer was great and thorough. Went to check out and the girl rang each of us up and missed some of our earrings we purchased. I was so furious I didn’t say anything. Again not my problem. What made me the most angry is that the iPad asked if I wanted to leave a tip and I didn’t realize until after the fact that I left a tip on my whole purchase, not just the piercing price. SCAMMED!! take your business elsewhere until they get their act together.
When you are getting a body modification that lasts, make sure you get it done from pros who know their stuff. Rowan is an excellent shop with very knowledgeable staff. Megan was super nice and really did a great job. Couldnt be happier.
We had a great experience there. The store is clean, the staff was cool and professional/informative. Tori was great with my 2 year old daughter. Highly recommend!
They were Very kind and patient and worked with your timing
Such a lovely experience! Super easy, fast, informative and they have a nice earring selection.
It was a wonderful experience! I’m so glad I had my first piercing here. So much care and thoughtfulness!
Wonderful. Steven was direct and extremely helpful. A++
They made me feel really welcome
Megan was fabulous! The whole experience was great, easy, fast, mostly painless 😜 will absolutely come back for my next round!
Super quick and professional!! Great experience
I had a great experience at Rowan Piercing. I walked in and was able to get pierced in under 15 minutes. The staff was great at helping explain the process and made sure the placement was where I wanted. Would recommend!
Beautiful service. Very nice team!!
Love my piercing, Carli took great care making sure I was comfortable during the process. She does a great job!
Super helpful, nice, and clean!! Will def be coming back!
Steven was gentle and did an amazing job!!!
BEST PLACE EVER. So profesh so quick ❤️❤️❤️
Rowan has a beautiful atmosphere lovely music and the customer service was amazing.
Awesome Sauce!Painless!Exotic;-)
Very accommodating. Waited for us to get our ears pierced right before closing
Best piercing place! Didn’t hurt and the staff is so kind! 1000/10
Everyone in the shop was so helpful and professional! They helped me choose the best earrings and placement and then made sure everything went perfectly!
Steady hands, extremely clean needle helix piercings, and very clear care instructions. Thank you Samantha!
If you are looking for a quick and easy service - Rowan is your place. Ally and Samantha were so helpful. 100% recommend!
Amazing experience, lovely staff!
Had a great experience with Elizabeth, would recommend!
Wonderful service. Very attentive and smiley staff
Took my 6 month old for her first piercing here. Great experience!
Super clean + welcoming space. tons of piercing options + accessories.
Madeline was amazing! Highly recommend
Tori was awesome. Super professional and informative!
Very nice place!
I loved this place, very excited, truly spectacular, I would always return
Amazing experience with Carli! Great place to get your piercing!
They were great! Knowledgeable and great earring selection. Will be back!
Amazing service and fun experience!
So gentle and beautiful
Best and good service
This place is amazing !!!!!! The service is a 10 out 10!!! I would definitely recommend this place to everyone !!!
Love this place 💯
Great service.
Soda was great!!!
Great selection of jewelry!
Lovely people, cool place and cute jewelry :)