Banter by Piercing Pagoda

I had a great experience at the ear piercing , special thanks to Linda. Linda was incredibly professional and made me feel at ease throughout the entire process. Her attention to detail and gentle approach were much appreciated, and she took the time to answer all my questions. I would highly recommend her to anyone considering a piercing.

Sianni at Banter provided exceptional five-star service by assisting me with repairing my chain that was damaged by my toddler, despite my one-year insurance having expired. She truly saved the day!

Samantha pierced and helped me and my mother. We had a great experience, she was professional and very kind.

Very professional, clean and great personality.I had to have my nose re-pierced and it was such a better experience. I originally had it pierced at Claire’s and that was a mistake. He was great at explaining the process and excellent customer service.

Its always a great experience from start to finish. Everyone is kind and very considerate. If you leave having questions, its because you didnt ask. Very accommodating. Its the only place I recommend

This is my second time getting pierced by Eli in the westfarms mall location. This time it was the rook piercing. Again, I cant stress enough how Eli explains everything, prepares everything, and talks you through the steps. I only felt pressure and the pain level was a zero. I absolutely loved the hoop jewelry. Thank you Eli!!!!

We had a great piercing experience on 10/9/23. The woman who pierced my daughters ears was wonderful with the girls - very calm, patient, and encouraging when they got nervous. The placement for their second holes was spot on and they came out so good. Well continue to get piercings here.

I feel like the main supervisor and piercing man is great overall . Other employees its really a hit and miss. Like today I came to get a forever bracelet and she had me wait just to tell me I cant get it today . Mind you I did drive from Waterbury, so , it was inconsiderate because if you couldnt do it you should have told me right away. Not say that I need to wait till she is done with a customer and then tell me that you will not be doing it .I wish this was my first incident with this store. Before there was a girl that just wasnt nice . And when I needed help just stood at the door as a waited and asked to look at something . At first I understood maybe she was helping someone else , but when she was done she just stood at the door and did not acknowledge me or the person I was with until another employee asked her to help me. Even then she was not kind about it ,so, it made me and the person I was with (who was purchasing something) very very uncomfortable.

My daughter and I both got our nose pierced. The piercer was knowledgeable and clean. It was a wonderful experience! They also had a 1/2 off sale at the time.

Eli was wonderful!! He made my day much love ❤️

Awesome service linda was great!

I like the service did 3pircing with Eli great guy

3 times and I had to change my wedding ring. always lose pieces.

Great place to get pierced. Everyone is super helpful

Eli is the bombbbbbbb😜😜😜😜😜😜