Everyone is so sweet here! I got my ears pierced by Heather and it was very quick and easy. She walked me through the steps in what she was doing and did a wonderful job. Definitely coming back!
Be aware of who helps you, I took my 1 year old to purchase new earrings since her other earing came off. The lady who had helped us forced us to get the warranty even if we refused it and had processed our transaction even if we denied it.She had forced the earrings back inside my childs ears knowing it had closed. My one 1 year olds ears were bleeding. Did not even apologize. I dont know if she knew what she was doing when the other employee had advised her to just repeirced it but she refused too and kept shoving the earring in my daughters ears while painfully crying. I am a nurse and I saw that she did not even sanitize or wipe her ears prior to placing the earings on. If her ears get infected I will continue to take further complaint regarding this matter.Do not recommend them.
The manager was the person assisting me as I got by daughters ears pierced and she was amazing. She took her time explaining the process and was very patient with my teenager whom wanted her second hole but is terrified of needles. While she had a slight panic attack, she waited until she was ready and got it done quick and easy.
Raelyn assisted my friend and I. We drove a hour away to visit the mall and she made our day being patient with us choosing our body jewelry and any questions we had. She informed us about the sale and when we could expect new pieces. She was very sweet. I’ll be back .! Thanks girl 🫶🏾 -Tia
I am so glad we came here. The manager and associate was very in tuned with my nervous but excited nine year old. They spoke so kind to her. They took the time to do both ear piercing at the same time. It was an amazing experience.
Ralyn performed my ear piercing, she was very professional, knowledgeable, and made me feel very comfortable while she worked quickly. She was able to handle several people that showed up while doing my piercing without leaving my side. Highly recommend Ralyn.
Heather at Cordova Mall in Pensacola fl helped me find the cutes flattest nose ring. I didnt even know there was a such thing as a a flat nose ring vs a ring that sits up and gets snagged . She was great and Im thankful for her bc she was patient and kind . Thanks Heather 😊.
The two GIRLS who worked tonight Sunday, May 2nd were very rude and unprofessional. As me and my boyfriend are trying to pick something out before closing, one of the women came up to us in a rude and condescending way stating, “ Just so you both know, we’re closing up in 5 minutes okay? OK.” And walks towards the other worker who just got a kick out of it, banging the post and laughing. Really do not know how little girls like that get jobs and do not know how to treat people. I get it you don’t make a lot of money. But we all have to do our jobs, dead end ones or not. Will not be giving business to this place again. And would NOT recommend. Pagoda, pick better employees.
Great place! Took my 9 year old daughter here to get her ears pierced and the employee, Day, was very sweet and helpful
Had a piercing done here and the piercing gun got stuck in my ear for a literal whole minute. Not even 3 days later I woke up with super swollen lymph nodes on the right side of my face and had to have the piercing removed.
Took my 8 month old baby and the lady that did her earrings was good with her. My baby wasnt scared she did cry little bit but I would recommend this place
Great choices of 14k and 18k. Good piercing skills. Also they kids jewelry tons of designs and with the screw backs.
Great prices excellent service
Been shopping here for years love the weekend deals
Horrible customer service. Ive gotten many items from here and each experience gets worse.
My favorite place to shop for jewelry! Ive been a customer for years.
Nice selection and helpful young lady working the counter
Great piercing experience and service :)
Friendly service very nice technician
Best piercing parlor in town. Hands down.
Good
Friendly people.
Jenni pierced my niece’s ears! She was SO sweet & patient & absolutely wonderful to work with 🫶🏼