I recently began the process of removing my visible tattoos and chose this office to get started. Luis was extremely honest and professional, walking me through the entire process and setting clear expectations. I purchased the unlimited package on the spot and began my removal journey the same day. Melissa and Marie were great, preparing me for the session and answering all of my questions before and during the procedure. The office is always clean and well-organized whenever I visit. I highly recommend this place.
I had my consultation and first session done same day at Removery and I definitely recommend coming here for tattoo removals over any location! The process was straight forward and staff was transparent with the process and realistic expectations on removal results. The actual laser session took at most 2 minutes (for a medium size tattoo) and wasnt as bad as I imagined!
It was easy to book an appointment. The entire staff was friendly and did a good job at explaining the entire process. I went in for a consult and was able to complete my first session. Everything took about an hour (including the wait time). The office is small and they seem pretty busy. There plenty of parking in the shopping center so that’s always a plus . I didn’t know what to expect but the team made it a great experience! I would recommend.
Been searching for a place to erase some of my eyebrow tattoo. I’m glad I found Removery. Booking for an appointment online was super easy. I came in today for a consultation, and was helped right away. No wait time. Luis was was very thorough with the intake, explained thoroughly the whole process. Marie was superb! She did the initial skin test on the brow to check for skin reactions, with no out of pocket cost. Will return in 2 months for evaluation. I am deeply satisfied with the whole service, very welcoming, and competent staff. Thank you!
Melissa has been a dream to work with! She is always making sure I’m incredibly comfortable, checks in we me throughout the whole process, and is so kind when I come in for my treatments! Highly recommend coming to this location
Excellent service from the very first visit. Luis was very professional while walking me through my options for tattoo removal. Melissa has been superb as a lazer technician. However, shes the one person Im not so excited to see...Ouch!!! Joking aside, I really appreciate what she does, my tattoos are almost gone.I strongly recommend Removery, they are very efficient, organized, and professional.
I have loved tattoo Removery from the beginning to almost the end. I have to say I do have a favorite out of everyone to work on me and that is Melissa, MSN, BSN, RN, she makes the experience, quick, professional, and A excellent tech all the way around. I drive all the way to this location in San Jose just to receive service from her. She is truly the best at what she does in my opinion, and I would highly recommend her to take care of your treatment. Excellent job every time.
5/5 experience. The nurses are so nice and professional and they answered all of my questions. The studio is clean and I felt very safe.
Dont hesitate! Book your appointment NOW!Luis and Melissa were extremely helpful and made me feel VERY comfortable both during my consultation and removal process. I just started my journey and I cant wait to see the progress!!!!
Marie is amazing! She has worked on me 4/6 sessions. She has great clinical and interpersonal skills and makes my appointments feasible! Laser tattoo removal can sound scary but she never leaves me feeling like I don’t want to come back. LOL and my tattoo is literally disappearing! It’s a process but it’s worth it! Marie deserves a fat raise!
Melissa is great! Im always in and out. Easy to get there, easy to park. If you gotta get it done, this is a great place to do it.
If you are looking to do eye brow tattoo removal this IS NOT the place to go. You will be rushed through your appointment and they will do a very light removal. So that you can schedule more sessions to keep coming back multplie times. This is a complete waste of money, $250 to be exact. The specialist didnt even hold the laser close to my eye brows. Ive done this procedure several times and this was to be my final one. Before I have my eye brows re tattooed else where. After my quick 5 minute session. I told the specialist I didnt feel a thing and I have experience with this and know how it should feel. She proceeded to give me the mirror and there is absolutely no difference in the look of my eyebrow. It was so bad she didnt even take a picture. Which is protocol for all procedures they do. I even gave it a day to see if anything would change and nothing. I called the location and spoke with the manager about seeing if they could redo the procedure correctly. He was completely careless about it. He did not want to redo the procedure or offer a partial refund. So if you are looking for tattoo removal service DO NOT come to this location. They are not professional at all and do not do a great job. You will be rushed in and out with no good results and feel completely ripped off. Also nothing worse than a business with a manager that could care less about providing good customer service, for what you pay for. Trust me. Dont waste your time here.
The level of professionalism and care from the staff (Marie, Melissa, and Luis) is outstanding. From the initial consultation and throughout the process, they are patient, attentive, and knowledgeable. If you choose this place, you’ve made a great decision!
My next session will be my 6th with Removery and I couldn’t be more happy with my results and overall experience so far. Melissa has been my nurse during this journey and she’s truly the best. Huge thank you to the entire SJ Removery team for always being so kind and helpful!
I looove and hate Removery !!! Love because it’s doing so much good for me but hate because it hurts so much 🥴🤣We’ve all had our share of moments where we think something is right for ourselves, so right that we “permanently” ink it on our body. Removery is here for you to fix that!!They have great clean facilities, and everyone is super nice. Marie has been my tech for some time now and she’s very patient with me as I struggle between each laser removal. She gives me time to ice in between, and breaks if I need to throughout the session. They blow cold air on the area they are lasering so that helps with the pain, and we just got to remember, pain is temporary.They know their stuff so I definitely would follow their recommended time between each session, even though it takes quite a long time and pain to get something removed, the progress with each session makes it worthwhileI myself am a tattoo artist and can’t recommend Removery enough at my shop! I give out Removery brochures and business cards to clients who have tattoos they no longer want anymore. If you’re unsure or are shopping between different companies, I would definitely go with Removery. Bigger companies like LaserAway tend to be pricier and I’ve also seen other smaller companies who claim to be more affordable but realistically they’ve turned the machine on a lower setting which makes you come back more often. This makes the amount add up over time even though it may be lower.Removery is an honest company and truly wants to help people move past their mistakes.
To be honest I was not expecting to proceed with the procedure right there and then on the spot. Both Melissa and Luis answers all my questions and walked me thought the process.
Really pleased with Removery! I had been wanting to get some tattoos removed for a while and when I came across Removery I knew I would be in good hands. This location is awesome ! Plenty of parking, very clean, and the staff is amazing especially Melissa. While doing research I was scared by what people were saying but they were going to other places. I have to say the procedure itself is definitely bearable! Also I love that they offer different payment plans. I’ve only had 2 sessions but can’t wait to see results :) 10/10 recommend
Staff was very friendly and attentive! Melissa and Marie are both super knowledgeable and made me comfortable with the whole process as well as made it super easy for me, excited to see the end results!!
Melissa, Marie and Luis have all been great! They are very considerate of my tolerances and make my experience extremely comfortable. Melissa has also done an exceptional job making sure that I get through each session with all the breaks I need!
I have scheduled an appointment with the Stevens Creek San Jose location for Lazor Tattoo eyebrow removal service. During the procedure, I noticed minimal sensation, which is consistent with my prior experiences. However, after only 5 minutes, I was informed that the service was complete. Upon examination, I observed no noticeable change in my eyebrows. When I brought this to the attention of the specialist, I was informed that the procedure is typically quick and painless. Upon closer inspection at home, I was disappointed to find no discernible difference. It seems the specialist may have used the machine cautiously, possibly to encourage repeat visits. Despite not disclosing my previous treatments, I feel dissatisfied with the outcome and perceive the service as below standard. Consequently, I do not intend to patronize this company or location again, as I am left with reservations regarding the quality of the service provided.
Amazing experience every time I come here! I’ve gone there 6 times now to remove a rather large tattoo, and they are always so warm and welcoming! Melissa has been the nurse to work on my removal and she’s made the process so easy. She’s so reassuring and just really takes the time to make sure I’m comfortable before, during and after. She’s been honest about my journey so far and has been so kind in answering all my questions so far. If you’re thinking about removal and can afford the journey, this is definitely a place to consider!
Had a great consultation today and even got a test to see how painful the procedure would be and I am glad they offered that because I am even more convinced of getting this tattoo gone! I believe it was Melissa who helped me (sorry bad with names!) but she was awesome and definitely booking my removal.
Lovely staff, quick and as painless as tattoo removal can be. Very nice and caring people. Great experience
I don’t leave reviews often but I do heavily rely on them when I try new places, so I hope this helps anyone reading. I recently visited Removery for a consultation and my experience couldn’t have been any more pleasing, otherwise I wouldn’t have ended up beginning my tattoo removal journey the same day! I’ve been doing my research on laser tattoo removal for a few years now so I would consider myself well informed and eager to begin my journey, but I’d be absolutely remised if this review didn’t mention Luis and Melissa!Luis was my consultant and Melissa was my technician and they were amazing, both individually and together as a team. Luis patiently and thoroughly went over everything with me and Melissa couldn’t have made my first session any easier or less stressful, all things considered. I particularly appreciated Luis’ overall integrity and Melissa’s very friendly and personable attitude.Everything was streamlined and efficient, from scheduling a consultation to education, finance options and support, cleanliness and professionalism. I can say I’m genuinely excited to go back for my next session and continue my journey!
I recently had an outstanding experience at Removery tattoo! From start to finish, their professional staff made me feel comfortable and confident in their laser tattoo removal services. The facility was clean, and their state-of-the-art equipment ensured efficient and effective treatments. The staff was extremely knowledgeable, addressing all my concerns and providing thorough explanations of the process. I was impressed with the results I saw after just a few sessions – significant fading and minimal discomfort. I highly recommend Removery for anyone looking for a reliable and top-notch tattoo removal experience!
Very friendly, and professional. The practitioners are very thorough with explaining the process and how to take care of the treated, area post treatment. I would have liked for them to have been more competitive with pricing. I paid a hefty sum of $1150 to get a tattoo of lips removed. I originally paid 100 for the tattoo. But I opted in for complete removal.
Very professional, they explain to you in detail all the process and give you the price of single sessions, pack and complete package. The results I got to see from other people are amazing.
I visited the office and met with Luis and after looking at my tattoo he gave a real honest opinion that the ink would prob not come out all the way and that at best they could lighten it. I still may consider trying only because of the honesty of this place. Nice clean place and friendly staff.
I had my first session today! I was so nervous but the staff did an excellent job reassuring me that I was in good hands. Their kindness made the experience less scary. I’m so glad I chose Removery! I’ve been wanting to do this for years but I was always too scared to take the leap. After the consultation I felt confident they would do a good job, even though I was really nervous. Now that my first session is done, I don’t feel as nervous for future appointments. I’m just so happy to have begun the process. I highly recommend scheduling a consultation if you are curious about getting tattoo removal done. :)
Had my first session today! It was such a nice experience. From the moment I walked in the door Luis and Melissa kindly greeted me. Originally I was only going for a consultation. In this time I felt really comfortable, all my questions were answered, and Luis was attentive and informative. All the right information was provided and explained thoroughly. Once I was ready to start my session Melissa was super nice and comforting given the fact that I was nervous and didn’t know what to expect. She told me what she would be doing, explained it all, and made sure I was comfortable throughout the session allowing me for breaks if needed. I was definitely nervous for no reason! Couldn’t believe how fast and easy the first session was. Already see a slight difference. I look forward to continue working with both Luis and Melissa. Super excited to see the end result. Thank you both for making this a pleasant visit, the first of a few more to come. 😊
This place is amazing! Definitely the best in the business of tattoo removal. My consultant Luis was detailed in his explanation of the process and packages they have, and I felt very confident in going forward with them. Melissa, the nurse who operates the laser, is so thorough and caring during the treatment and I can already see some movement after a few sessions. Can’t wait to see the final result!
Waste of time. I Had previous laser removal of my micro blading, and it wasn’t working. The people at Removery told me they would be able to address my eyebrows, but once I got in there, they told me they wouldn’t work on my eyebrows because they had been done elsewhere. Waste of time.
Im thrilled with the incredible progress Ive seen after completing my third tattoo removal session at Removery. The staffs expertise and state-of-the-art equipment have made each session comfortable, and my tattoo is fading noticeably. I highly recommend them for their outstanding results and professionalism. Looking forward to my next session!
The beginning from walking in to leaving was very welcoming . Luis helped out very detailed honest and gave me what I needed. Definitely worth going for the consultation.
Hope im spelling their names correctly (APOLOGIES I AM SO SORRY IF IM NOT...PLEASE correct me when im back !!!) Louis Mari and Melissa (all 3) were EXTREMELY NICE and helpful during my 1st session today !! Removal procedure isnt as bad as getting the tattoo so dont worry yourselves like me. If youre looking to get your tattoo removed, THIS IS THE PLACE !! Come by, get your consultation, get treated by this great staff and get that tattoo you want removed out of your life !!
Was my first time here! I was greeted by Melissa and Luis. They were super nice! Luis gave me a consultation and was extremely helpful answering any questions i had! He also managed to squeeze me in for my first treatment as well. Melissa was the technician who did my laser removal! She made sure to make me feel comfortable and relaxed in the setting. She also explained a little bit more about the laser and overall healing process. All and all I had an amazing experience and I really appreciated the staff here. It can be hard to accept you’ve gotten a tattoo you no longer like, but talking to these technicians really gave me a ton of hope! I left there feeling amazing, and can’t wait to continue my laser removal. PS: the smell and taste from the laser are worse than the pain!
Love this place. Everyone is so kind and friendly, the place is super clean, the tattoo removal equipment is modern and relatively painless (the chilled air blowing during the process is awesome - getting the tattoo was much more painful). Highly recommend.
Time and time again, Melissa and Luis show nothing but the upmost compassion and accommodation for such an uncomfortable procedure. I am eternally grateful for their kindness, professionalism, and willingness to share knowledge to help me be a more educated client! I adore these folks and they are changing my life for the better every time i see them (not just for removing a crummy tattoo, but the smiles and laughs too 😜)
The staff at the stevens creek location is so kind and funny. Very comfortable atmosphere, the Intake guy has a very cool inspiring back story and answered all my questions with grace and straight to the point honesty. I was also shocked that they are the only company doing this posting about the clinical trials. And have locations all around the world. Definitely dont have to shop around removery is the best 👌🏼
Great information, very professional. Luis was very kind and easy to talk to. I am looking forward to booking my appointment!
I’ve only been here three times & each time they are a joy! Melissa has been great at keeping me calm and educated during this process & Marie was very thorough in my appointment with her. It’s painful, yes, but they are patient & kind and make it all less scary.
Excellent service done by Luis very professional had a great experience today. I will be back soon. Recommended for everybody in the Bay Area.!!! 🌟
Melissa and all the other staff at this location have been great! They make sure the sessions are as comfortable as possible. Seeing good fading so far!
This place is very professional has elegant setting very good environment for business I appreciate the service and loved the connection we made together ❤️ this is a very special place for me and I just would like to commend you for your courtesy 😉
Super kind and always informative before the sessions and during. The process is very fast and manageable pain. The staff are also wonderful so I 100% would recommend!
Excellent! I cant wait to see the next difference. Melissa is very nice and all the staff. I recommend Removery
The nurses are quite cheerful and they have a professional procedure, a cool space, not having to wait too long.
This is the third Removery location I have been to (Denver, a temporary SJ one, and now this one). I had a really good experience here and love the new location. It’s easy to find with plenty of parking.The two folks at the front desk were super welcoming and friendly, putting me at ease before the appointment. The nurse I worked with was also really great. He iced my skin before lasering to help reduce the pain, and listen to me when I told him I needed to ice longer. I also appreciated that he tried to put me at ease and didn’t get overly technical about what was going on (like the temp nurse I had at the other location which really ramped up my anxiety!). He got right to the point, encouraged me while it was happening, and made the process quick and seamless.I am removing a back tattoo which requires many many sessions so having friendly staff and a nurse with good bedside manners is my number one priority. I’m glad to be working with this team, and am already seeing excellent results. I highly recommend Removery San Jose for you appointments!
Kindest staff and very professional. I’m not even halfway through the process yet, but this location has made it comfortable and easy. Highly recommend.
I have several tattoos that I have been regretting having on my body for years, and have been wanting to have removed! But I could never really find a place that I was confident in going through the process with but when I finally came across an ad for recovery and then found out it was close by I made the decision to book a consultation and that was the best decision I could ever make. I was greeted by Melissa and Luis . They were so professional and friendly,I was nervous not knowing what to expect but they went through the process with me explaining everythingThoroughly and seamlessly . Melissa was even able to get me fit in for a first session to start the removal on 2 of my desired removal areas. I highly recommend Removery San Jose! Thank you Melissa and Luis .
Very informative, flexible, and helpful! Definitely would trust this place to get your tattoo removed!!!!
These guys are great the staff is super friendly and it’s a clean Comfortable environment. Me being a tattoo artist with almost 20 years in the trade I can appreciate the professionalism. I would definitely recommend people wanting to remove old tattoo work to pay them a visit. I have a feeling I’m going to become quite the regular down here.
This place wins the award for taking something unpleasant and making it a top-notch experience. Everyone at the Stevens Creek location is friendly and professional and does a great job at managing your expectations and answers any questions you have along the way. I drive 40+ minutes each way to this location because I refuse to go anywhere else!
I came in for my second session and once again it was an amazing experience. I ususally do not give reviews however when I have a great experience like I did at Removery then it is a must to let people know that you will not be dissappointed. If your looking for a place that works then this is the place. Thank you to my LS Melissa for being amazing at what she does.
I used Removery since I was in Philly. It’s good that I could transfer my credits to any Removery locations. The technicians at this location are also very experienced. The tattoo fades a lot. I can see a huge difference compared to my first treatment. Definitely recommend!
Super nice during the consultation! I feel comfortable as soon as I walk in
I had my consultation appointment this morning. I had read all the reviews and I knew was going to meet with Malik.As I was expecting he was so welcoming and nice. Not to mention that I was super nervous about the whole tattoo removal process but he immediately broke the ice and I felt super comfortable to open up about my fairly new tattoo on my wrist which just after 6 weeks I regretted. He patiently listened and since I had done a tons of research prior to my appointment, my consultation was pretty much about all the questions I had which he answered honestly.I met with Marie as well . she also answered my questions patiently and also did a test on my wrist.I was so ready to go through my Journey but due to some personal plans I’l rather to start in 2 weeks and I made my first session appointment.After my consultation I feel more comfortable and determined to go through this Journey with them.
Great place! Very friendly staffs and they always try to find the best day that works for u. My tattoo is finally getting out. Before when I use go to another places it was not giving much results! This place is specialized on tattoo removal. I had been at Lazer away and many another places for years and just waste money, time and the worse part is the pain. If u will fell pain and spend money it need to work!!! I went to a place that gave me many blisters and no results!!I am happy that I find the right place!!
The workers are extremely informational and professional. They also treat me very kindly.
Been coming here for about a year now and have had the best experience! Everyone is super helpful and friendly. I have never had a bad interaction with any of the staff. They really make you feel super comfortable!
I had a consultation with Luis and it was such a great experience. Luis was incredibly warm and supportive and I felt super comfortable during the entire appointment.
Made a 12pm appointment. I arrived early to fill out any necessary paperwork. This place does not keep to appointments and does not your respect your time. Wasted my lunch for nothing. While waiting another patient was taken ahead of me who was 45 minutes early to their appointment when it was still 45 minutes before their appointment. Don’t waste your time with this location.
Melissa does a great job for my laser treatments. They are really flexible with their schedule and I always leave with plenty of information. My tattoos are coming off really nicely.
I am so thrilled to have started my tattoo removal journey with Removery. The staff here is outstanding, they provided top-notch customer service, eased all my nerves about the whole process, got me started right away, and were very attentive to all my needs during the procedures. I look forward to completing this journey with them & recommend Removery to anyone considering Tattoo removal!
The crew at Removery West San Jose are top notch! Im in the process of having a small tribal tattoo removed.It was a great idea 1990, not so much in 2023....if you looking to remove one....look up @REMOVERY
Very professional! They make it quick and easy. Scheduling has been easy and smooth as well. They also recorded the process for my YouTube channel!
I went in for a consultation, and Malik and his coworker were wonderful! They were both really friendly and helpful, the process was informative and the prices are very reasonable. Im just waiting to be able to go for my first appointment, and would highly recommend Removery – their customer service is great and their equipment is top of the line.
Great staff, clean facilities and the latest laser technology. The staff know lots about the ins and outs of tattoo removal and answer questions thoroughly, and are really friendly too! Highly recommend this place ✌🏿
I love this place and highly recommend it. The staff is very friendly & professional. Malik is absolutely amazing. He greets you with a wonderful smile and makes sure that you are comfortable.They are very committed to doing the best job and making sure you are happy with the results. I’m very happy for the service I received.
I met with Malik and had a great experience. He is really friendly and very professional. Explained the whole process to me and let me know the risks and aftercare. Would definitely recommend for anyone thinking of getting rid of their old tattoos.
I’ve had my 5th session of laser removal today, and I started my journey with Removery back in June 2022. Narek has been very helpful in making the process seamless and comfortable. I love this business, I wish I knew of it sooner but I’m happy to be doing this with them! can’t wait to see how my tattoo turns out after a couple more sessions!
Luis, Marie & Melissa did a wonderful job!
Removery are the best and this particular team at the Steven creeks branch is fantastic! Best service and a very welcoming group of people! Thank you!!
The nurse was very detailed in information. They showed us pictures of good and lets fading tattoos which was Nice to know the goods in the badAnd the different programs they had for different kinds of tattoos was very enlightening.
Luis and Melissa were amazing. They answered all my questions and I cant wait to get started on my tattoo removal.
So far my 1st impression of Removery (San Jose, CA) location has been very positive. The team is wonderful, they make the process fun. Looking forward to the journey and finality of removing a piece which no longer serves its purpose.
I love this place! Everybody is very helpful. I just met Melissa and Luis for the first time and they treated me with care. I always enjoy coming here!
Very clean. If you need a tattoo removed, this is the place.
They have an amazing staff here. Malik is a great help, Kim is very informative and cute. I would certainly recommend them to anyone looking for tattoo removal or any other service provided.
Luis was very kind. He answered all my questions in a very professional and honest manner. Totally recommended!
I absolutely love this place.Marie, Melissa and Luis you guys are the most patient and the kindest. Thank you so much 🤍🙏🏻
I struggled with microblading I got over a year ago. Malik, Jill and Drrrick welcomed me with open arms. Derrick made it super comfortable and was extremely careful with the preparation and numbing. It was the highlight of my day :). They are customer satisfaction driven and show a lot of care. Thank you all!
Highly recommend this place for anyone looking to get a tattoo removed and the staff are extremely knowledgeable and very friendly
Awesome service from this place. Everyone was polite and welcoming and explained everything clearly. They did a great job as well!
Luis was so amazing very helpful!
The gentlemen at the front desk and behind the laser were absolutely professional and easy to get along with! My removal session went smoothly and I will 100p be coming back to this location because of it!
Love this place since the first time i came. They are so quick, nice and super friendly/welcoming every time I come in and never leave me waiting!
Very informative and did not pressure me into scheduling!
Malik and Narek are both amazing humans, and very inviting. They were straight forward about the process without fluff, and are careful to make you comfortable. I’m excited for the journey, thank you!
Quick easy tattoo removal so glad to see this tattoo fading out of my life
Awesome work. Excellent customer service
The Team is amazing!! Love my results!!
Luis, Melissa and Marie have great customer service
Still on my journey to remove a very large tattoo on my arm. Glad I chose removery as theyre a pleasure to work with and make everything easy. Great staff...
They did such a great job here! After a few sessions my old tattoo is so faded.
Great experience from beginning to end. They are professional and explained every detail clearly. They answered all my questions and were helpful. It was a pleasant experience.
This place is amazing! The people are amazing! Looking forward to booking my removal asap!
Great customer service Luis!
Great services. Very confidential and professional. Informative and helpful through understanding proceedures. Thank you!
Every staff member was super nice and welcoming, very professional and extremely helpful. I’m excited to come back and complete my treatment.
Melissa was friendly, very professional and informative. I highly recommend Removery Tattoo Removal.
This is my third treatment in this place, (tattoo removal), Melissa is great, I recommend this place and this person.
Provide great service and was very friendly.
The employees were professional and kind.
Great experience. Very professional facility & lots of flexibility with scheduling as well as location.
I came in for a consultation. Malik was thorough and super friendly. I look forward to working with them soon.
Very clean, professional, and friendly environment. I enjoy the experience from start to finish. I learn a lot as all of my questions are answered.Thank You
This place has incredible customer service and prompt responses. Their hallmark is honesty. You will not be disappointed!
Top Shelf Tattoo Removal Services. Friendly and Knowledgeable Staff. I won’t be going anywhere else!
Friendly and knowledgeable staff. Im really happy with their work 😊
The best service providers ever experienced in this industry, really glad to work with them.
Got all the information I wanted to hear and all my questions answered 🙂
Melissa and Luis are great. So kind and funny
Great service and tattoo removal with the best technology!
Awesome staff! Definitely recommend!
Great removal session…
Legit and very professional..
Staff is amazing thank Luis
Great service everyone is super friendly!
Always a great experience.
Best service ever !!!
Very friendly and welcoming!!!!
I had a session with them and I loved the excellent professional service! 👏🏽🥰
Excellent place, the attention is very good and the results incredible.
Excellent