Rowan The Fashion Mall at Keystone

8702 Keystone Crossing #148A, Indianapolis, IN 46240, United States
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Rowan The Fashion Mall at Keystone
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au
Review №1

Kaitlyn was amazing!! She completely styled my ears from the jewelry to the actual piercings themselves. I got 7 total piercings and she talked me through step by step making the entire process was simple and pretty much pain free. She is so talented and knowledgeable. I 10/10 recommend her for all your piercing needs! (It will only let me attach one picture for reference but she did both amazingly)

Br
Review №2

SO GOOD! We took our 6 month old twins to get their ears pierced. Nurse Kaitlin did a great job, very efficient, clean and quick! Only a few tears shed!

Ch
Review №3

Wow! What a fun experience. My 16 y/o wanted to get her helix piercing and we just so happened to pass Rowan as we were shopping. Lauryn was friendly, professional and took the time to explain everything to us. She was so amazing. And we adored all the pink decor; such a cute shop.

ni
Review №4

Loved the place. It’s good to have nurses do your babies piercing it gives you a relaxing mind. Love the variety they had for babies. The person who did my babies piercing was quite understanding and patient. Loved the service. It was quick and easy

Am
Review №5

Best experience for my 10-yr-old. She’s wanted her ears pierced and we chose to wait until she was 10. With how busy our summer schedule has become, it was difficult to find time. I mentioned going to a tattoo parlour and she was not impressed. Rowan came up on a general google search and we were very pleased! The cost and experience were top notch and I would highly recommend.

Al
Review №6

We had the best experience at Rowan for our 7-yo daughter’s ear piercing. She’s been asking to get her ears pierced for quite some time and while I kept warning her it would hurt, she wanted to go.I made an appointment on their website (super easy) and showed up a few minutes before. They showed us which earrings to choose from and once we’d made a choice, we went to the piercing chair.Lauryn gave us an overview of everything to expect and my daugther was nervous but comfortable. The process itself was quick and easy (they used the machine and did one at a time). No tears!Afterwards, they gave my daughter a certificate of bravery and we checked out. It was about $165 total with earrings, piercing, and tip. The price includes aftercare spray.I’d highly recommend this place for anyone taking their kid to get their ears pierced!

Ti
Review №7

We had the best experience here!! The ladies are so sweet and made my daughter feel so comfortable! I ended up getting my ears pierced as well because they did such a good job! Highly recommend! 10/10!!

Em
Review №8

I came into Rowan not knowing what piercings or style I wanted but Kaitlyn gave me ideas and helped style and I’m so happy with how they turned out! She made the process so smooth and easy for me!

Br
Review №9

Got my Conch and tragus done by Kaitlyn and it was amazing! She was so patient and kind and made the experience the best it could be and more! Will definitely be back to get more by her!!

Ma
Review №10

Love this place! A little more on the expensive side but definitely worth it. Certified nurses with the best ear piercing jewelry ever. Highly recommended, especially if you have sensitive ears.

Ka
Review №11

We brought my daughter here to get her ears pierced on her ninth birthday. It was quick and easy, and the nurse made her feel very comfortable. She had zero problems with the piercings afterward, and we went in for a check up a little bit later and they were very kind about showing her how to change the earrings. We definitely recommend Rowan!

El
Review №12

Cassie and the Rowan team were awesome! Both our girlies got their ears pierced here this week and they made the process so simple for littles! Highly recommend!

Br
Review №13

I love coming to Rowan! Not only is the service so great but the girls are always open to talking about books which is something I appreciate so much!! They are also willing to help an indecisive girl pick jewelry and never miss ✨

Mo
Review №14

Kaitlyn at Rowan is the best! She has pierced both stacks and my forward. She just designed my wedding ears and I love them!

Ho
Review №15

Rachel and Lauryn are amazing! They helped me to pick out the perfect pieces for my ears and were so sweet. Lauryn made me comfortable with the piercings and walked me through the care process easily. Loving my new earrings, great experience!

Em
Review №16

Lauryn was so sweet with my daughter and I! She explained the whole process and made it fun for my 6 year old daughter. I’ve been here a couple times for piercings and can’t recommend it enough!

Ma
Review №17

Kaitlyn was great! I took my 9 yr old daughter there b/c she asked to have her ears pierced for her birthday. Kaitlyn talked her through the whole process to put her at ease. I also got another piercing in my right ear mid-helix and it was quick and smooth. Highly recommend!

Em
Review №18

10/10 experience!I scheduled an appointment online a couple days in advance and they were super kind about answering any questions I had before my appointment over text. They have WAY cuter earring options than tattoo parlors, and the store is so fun and vibrant. It’s a little pricier than a tattoo parlor, but I think the experience, the nurses, the level of cleanliness, and the earring options make the price difference well worth the money.My nurse, Berenice, was so kind and so accommodating throughout my entire appointment. I used to have a terrible needle-phobia, so it was so comforting to have her walk me through step-by-step and make sure I was comfortable the entire time. She was very specific with the placement and was so quick and efficient with the piercings! I had my doubles and 2 helix piercings done in one session and the experience was so comfortable and celebratory. I will definitely be visiting her again for more piercings in the future!**The black marks in the photos are just pen marks for placement :)

Al
Review №19

We went here to get my 6 year old daughter‘s ears pierced. The nurses were so friendly and made her feel at ease. They talked her through every step of the process. She didn’t even flinch when they actually pierced her ears! Overall, we had a great experience and would highly recommend this location.

Me
Review №20

This is the first time Ive gotten my ears pierced that I havent had a reaction to the piercing. Lauryn the piercing nurse was so knowledgeable, personalble, and professional. Her recommendations were perfect and my piercing is healing nicely. Also, shes so gentle the process was virtually painless. Run dont walk to get your ears bedazzled at Rowan.

Ke
Review №21

I absolutely LOVE Rowan! I have been pierced twice here and the girls are amazing, ESPECIALLY B and Kyla! They are both so welcoming and very helpful! I love the energy they bring to the store! It makes me smile, feel welcomed, and heard. I will absolutely be back for more! I love how clean and sterile the store is as well! I feel safe being pierced here rather than going to a tattoo shop. GO GET YOUR EARS PIERCED BY B!! :))

An
Review №22

Lexi is the BEST piercer! Rowan is so clean and friendly. Such an easy process. Would recommend 10/10.

Em
Review №23

No customer service whatsoeverI walked in for my appointment and I got no greeting except for the receptionist asking me if I was Emily. I was just told to look at jewelry with no other guidance. I was taken to the piercing room after I had chosen my jewelry. I had no clue who to tell because they were both just talking to each other at the desk they didnt acknowledge me much until it was time for the piercing. Very little talking during the piercing only what was needed for the piercing. They want you in and out and they dont really care to talk to you much. At the checkout the lady adds an after-care kit which adds $20 to your total, WITHOUT asking you if you want it. She literally just set it on the table and said this is the aftercare kit and then added it to my total. I never said I wanted the after care kit. After I went back in after I realized it was extra, to refund it she acted like it was just being offered even though to anyone who is not been there before it seems as if it is just being offered with no extra fee. Even though I just suggested that shed be more clear about it she acted like it was an attack in like nobody had ever thought she was just offering it for free. SHE NEVER TELLS YOU HOW MUCH IT IS OR ASKS IF YOU WANT IT. she literally only set it in front of me and told me what it was and nothing else. I hate being treated like its my fault there was a misunderstanding when its clear there was minimal communication. This place is a complete joke and the only thing that makes them different from a piercing shop is that the lady piercing me is a nurse. I would have rather been to a loud tattoo shop than to a place where I feel unwelcome.

As
Review №24

I recently took my 4 month old for her first piercing. Unfortunately she was missed pierced (Nurse B missed the mark she had placed on her ear). She tried to tell us we were good to go, but we could clearly see that her piercing was off. She then told us we could wait an hour and come back to get it pierced properly. Once we came back we had another nurse mark her ears and she and Nurse B repierced our daughter’s ears at the same time. Thankfully they got it right the second time. If you come to Rowan I would recommend you take your time with every step and do not allow them to rush you along. I would also recommend that they provide more time with marking the ears properly as well as the piercing process so that they are pierced correctly the first time.

Re
Review №25

Originally I gave this business 5 stars because our in-store experience was great. However, we noticed our daughter was missing an earring about a month after her piercing when we were out of town. When we returned a few days later I called, and I was told that since it had been 30 days, we’d have to have them re-pierced and pay for a new set. I understand, but she’s 3 and it was 2 days past 30 days. I asked for a little grace. I was told it was company policy. I get it, but most places would offer some sort of warranty or give us a break at 32 days. Disappointing service.

Ai
Review №26

My daughter and I got our ears pierced for Mother’s Day, and we had a fantastic experience. I chose Rowan because they employ nurses. They were very patient, helpful and skilled. Our earrings look great! Highly recommend!

Sa
Review №27

They are amazing! B took great care of our 2 year old and allowed her pretend her babydoll was there for earrings too. We were in and out in 15 minutes, thrilled about the experience!

Ca
Review №28

Kaitlyn did a great job and kept my daughter (8 years old) calm and at ease! We would definitely come back!

Zo
Review №29

Quick and easy for a walk-in appointment on a non-busy day at the mall! Loved that they only used hypoallergenic or other high quality earrings, especially with more sensitive ears like mine. Staff and nurse was helpful and super friendly :) As well as I think the pricing was fair for the piercing and set of earrings. Would recommend!

Ja
Review №30

I had such a pleasant experience here. I would highly recommend this location. It’s a little more expensive than a regular tattoo/piercing place. But the jewelry selection ranges and they have very cute ones.

Me
Review №31

I’ve been twice! Lauryn & Lex have pierced me and they’ve done an amazing job! The healing has been a breeze and I highly recommend!!

Re
Review №32

We scheduled an ear lobe piercing appointment for our almost 8 year old daughter for a birthday gift. It was a very positive experience from beginning to end. Booking online was a breeze. Super user friendly. Several appointment reminders were sent prior to the big day. When we arrived we were greeted with warm and welcoming smiles.! The ladies were all so friendly at the front desk and immediately put my slightly nervous child at ease. We had Lauryn whom was personable, professional, warm, very quick, and thorough. We were prompted at every step of the way. We chose a needle piercing over the gun and she shared her own experience with her daughter’s piercing. She kept my daughter engaged and distracted while swiftly doing the piercing. The environment was clean. There were many options for ear piercings. Overall, we have already recommended to a friend and will be returning for all future piercings. It’s expensive but we felt it was the right decision for us. The experience was very very positive!! Thank you Lauryn! You have a natural way with people and you were top notch!

De
Review №33

I normally dont leave reviews, but I had to share my piercing experience with everyone. I had my tragus pierced by Lauryn and she was AMAZING!!! I wouldnt suggest going anywhere else for piercings. Rowan has experienced, trained nurses on sight for any service you need. It wasnt as painful, equipment that was used was right out the package and sterilized, and the aftercare was thoroughly explained. I would DEFINITELY go back for more piercings.

ht
Review №34

Kaitlyn, my piercer, was super sweet and helpful during my lobe piercings! I was nervous about getting them done due to my vasovagal syncope responses in the past- but she let me sit for a couple minutes and talked me through the healing process. The device didnt hurt at all and I’m very pleased with the results.

Su
Review №35

We had Cassie and she was great! The whole process was seamless and very easy! Highly recommend for your next piercing.

Al
Review №36

Loved our upper lobe ear piercing experience at Rowan! Kaitlyn was fantastic - took her time, reassured my daughter, was precise, and kind. Definitely recommend!

Ol
Review №37

Cassie the RN was so gentle and informative and made the process of getting my conch pierced very simple. She also suggested additional earrings. B, and the store manager, were also very welcoming and professional as well.

Ma
Review №38

I’m obsessed with the piercing I got at Rowan! Nurse Lauryn was great and made me feel at ease during the entire experience. She even helped me pick out the perfect piece of jewelry for my new piercing. I’m already dreaming about my next one!!

Bo
Review №39

Tipping was for a person whose service was going “above and beyond” what they were trained and paid to do. Way beyond! Working service jobs in many versions does not necessarily mean you should be tipped for doing the job you are supposed to do. In today’s world, unfortunately, we have made it a custom that just doing your service job correctly is “above and beyond” your employer’s protocol and customers are feeling required to tip for an already paid for service.Now, to be clear, was the service good or bad? It was good, and that is what a service should be, right? So, am I disappointed that I DID feel a requirement to tip for it? No, I understand that is unfortunately where we are in the U.S. What causes my review to be low is the fact that the tip you are giving includes the calculation of the items you purchased, not just the service. If you had a $2000 appliance installed in your home for $100 and you give a 20% tip, the tip should be $20, not $420 which would include the product you bought. My review is not low due to the service, the merchandise, etc., it is because of the companies’ misconduct in their “tipping” format.

Br
Review №40

Rowan was amazing with my 12 year old getting her 3rd ear piercing!! Definitely worth the drive from Fort Wayne!

Si
Review №41

Rowan Ear Piercing delivered a flawless experience! Efficient, affordable, and pain-free, they made my double lobe piercing a breeze. Their sterile procedures and skilled hands ensured the best results. Highly recommended!

Me
Review №42

Lauryn did a great job. She was very careful to pierce my ears in the correct spots and good about letting me know when to expect the piercings.

Le
Review №43

The staff was so kind!! I barely had to wait, got help picking out my jewelry, and they had a great selection. I had B for my piercer and she took the time to make sure my placement was perfect before doing it. I wasn’t sure where I wanted it beforehand so she gave me multiple options. She made it such a fun and comfortable experience.

Al
Review №44

I had my third lobe piercings done, and opted for straight needle (the reason I ended up deciding to go here). The nurse who did my piercings was great - took her time with the placement and was very patient to ensure it was correct.I chose the 24/7 style earrings with the flat back.However, it was not until AFTER the piercing was done that it was explained to me that a longer post was used l to accommodate for swelling and if I wanted to keep wearing them after, I should come back and pay $20 each for two new standard sized posts. They also explained to me that the gage is slightly larger, so it will probably not fit my other piercings and if I ever use regular earrings in the new piercing it will like start to close and the original posts won’t fit. Super disappointing after paying for ridiculously up-charged jewelry ($178 for a pair of 14k gold with three small CZ stones) that I only decided to get because I planned to wear them frequently.Overall it was incredibly expensive (which initially I was ok with due to convenience, large jewelry selection) but then learned there would be even MORE expected purchases in the near future. This information was not not posted anywhere, and I waited 15 minutes prior to the chair being open, so they could have told me at any point. The fact that they told me after makes me feel that this information isn’t common knowledge, either.

Ca
Review №45

Cannot say enough good things about my experience! I’ve always gotten my piercings done at tattoo parlors which has always been great work but Rowan’s environment is much more relaxed and welcoming. The piercing experience was as painless as possible, the nurse who helped me was so kind and professional, the studio is spotless, and it was very fairly priced. 12/10 recommend!

Vi
Review №46

Staff at Rowan were very pleasant. We walked in to have my daughter’s ears pierced and had a slight wait but not too long. Once she was up in the chair Nurse Lauryn was very sweet and explained everything to her so she wouldn’t be scared. I would definitely recommend for ear piercing.

Pa
Review №47

I had so much fun here!!! Everyone was so helpful. The store is SO CUTE. Shoutout Lucy for making this an amazing piercing experience. HIGHLY recommend asking for her when you go get your piercing!

Ra
Review №48

My daughter and I had our second earrings put in here and I had my conch. It was a really great experience and super easy. The ladies were very nice and skilled in their trade.

Ma
Review №49

Patrice was excellent! Highly recommend her!!!She did the 2 top piercings!

Al
Review №50

Very professional and clean environment. They really make you feel comfortable and talk through the process! It’s definitely pricey but worth it considering how high quality the product and service is.

Ap
Review №51

We stopped by to see if fixing my daughter’s grown in piercing was possible, and they were incredibly helpful! Super clean, and they put her at ease before starting the process! She left ecstatic and loving her new look!

As
Review №52

Berenice did an amazing job on my needle helix piercing! Told me every step and went over after care instructions, she made my experience easy and painless!

Ma
Review №53

Super quick & easy! I’ve been pierced twice and both times it’s been a quick and easy experience.

Mr
Review №54

This place is amazing. Got my 7 month old daughter’s ears pierced. They are so clean, and she was extra patient with me. My baby maybe cried for like 15 seconds. And she has not touched her ears since. 10 Star Service

An
Review №55

Cannot recommend this place more highly! This was my daughter’s second ear piercing after the first time ended with infections and closed ears. This place is so clean, efficient, with the best vibes.

Zo
Review №56

Super painless and easy! Love the selection of earrings and am so happy with final result!!!

ta
Review №57

The lady who did mine was so sweet. it was quick and easy and she gave me all the tips to keep it clean. i would definitely recommend!!

Le
Review №58

Lovely customer service. Lauryn was very kind and super respectful. Definitely made me feel very comfortable. So happy with my helix piercing I couldn’t ask for a better experience. Super cute store.

Ri
Review №59

Kaitlyn was amazing. Did not hurt one bit. Quick and easy! Loved her. Cute place as well!

ch
Review №60

Excellent service. The atmosphere very friendly and staff were wonderful. A bit more to pay, but you’re actually purchasing quality jewelry for your piercing. I’ll not go any where else!

Gr
Review №61

Lauren pierced my conch today. It was painless and quick! She was so sweet i’d 100% come back

Sy
Review №62

Nurse Patrice was the best and I love my new conch piercing! She was so friendly and did a great job making it as painless as possible so I will definitely be coming back here for all future piercings

Al
Review №63

Lucy did such a fabulous job piercing my ears! She made it so much fun and was so patient when I was figuring out where to place my cartilage earrings

Ma
Review №64

I got my cartilage piercing and posts changed out at Rowan and had Lauryn both times and she was absolutely wonderful! I will definitely go back for any future piercings and hope to have her again. She did a lovely job of explaining everything beforehand as well.

Mo
Review №65

Fantastic staff!! Love the nurse!! So friendly and did a great job with my piercings!! ❤️ Definitely recommend

Ju
Review №66

All my earring jewelry is from Rowan! I love all of my piercings from there!! Rachael, Abby, Kyla, and Lauryn are always so helpful:)

Er
Review №67

I walked into Rowan 30 mins before they closed on a Saturday evening. I had no plan to get a piercing today but the jewelry was so cute. The beautiful young lady at the checkout desk was soooo sweet, showed me her piercings, the jewelry associated with the tragus piercing and even patiently helped me work through a payment conundrum. Lauryn did my tragus piercing and was also fabulous. It was quick, educational and comfortable. I got the gold butterfly to represent an autoimmune diagnosis; Lupus. I highly recommend Rowan. It’s a quaint, personal and elegant little shop in the fashion mall. The jewelry is quality and the options are gorgeous. I already have my eye on a piece that I want swap out at my next downsize appt in 4-6 weeks. I hate to be that person who goes on and on in a review but I rarely leave them and this was a worthy experience. I got a needle piercing with a cute piece of jewelry and 20% tip for $140 and for those of you that care, they accept Klarna as a payment option! Now, if they could add nose or lip piercings to their list. I would never go anywhere else and recommend them to all the parents of my teenage girls’ friends!

Br
Review №68

They did an amazing job on my ears! They were so nice and i enjoyed talking to them i had no pain in my ears they made me feel very comfortable and they were very quick. They made sure it was all even and in the right places.

He
Review №69

Lauryn did a great job! Friendly, easy, and quick!

Ka
Review №70

Very professional and very clean. I wasn’t crazy about taking my 6yo to a tattoo shop for a needle piercing when she decided she wanted her ears pierced. This place was exactly what we were looking for.

Re
Review №71

Our nurse took the time to educate my daughter on the overall process and ear care. I also appreciate how thoughtful and intentional she was at piercing placement. We had a fun and memorable time!

Sa
Review №72

They were very nice! We would recommend them to anyone. They were incredibly busy but never made us feel rushed. The nurse was a perfectionist when it came to earring placement, which we very much appreciated. Overall, we loved them!

Lo
Review №73

We had a great experience for my 6 year old daughter. I highly recommend!

Co
Review №74

Absolutely love my new helix piercing! All staff were so welcoming and Andy who helped me initially had amazing product knowledge and was able to help me find the jewelry that was right for me! Berenice, another one of their Registered nurse piercers, was great at explaining the piercing process and took her time to talk me through each step of what she was doing. She used their needle piercing technique to pierce my ear and insert my new jewelry with ease! At the end she gave me great aftercare instructions and I couldn’t be happier with the overall experience! Definitely recommend Rowan for your next ear piercing!

Br
Review №75

Kaitlyn pierced my conch today & i love it!! it looks great. she took great care of us!

Ha
Review №76

Great place to get pierced! So fun and comfy

Di
Review №77

Great experience with Kaitlyn! She was patient, knowledgeable and friendly with my granddaughter, daughter and me.

Da
Review №78

We had a great mom/daughter date here!!! Love it

Au
Review №79

I had a great experience at Rowan and would be happy to come back again! Lauryn pierced my ears and was friendly and knowledgeable. The whole process was quick and easy.

ce
Review №80

Seamless, sterile, and fast! Great helix piercing experience.

Gr
Review №81

Super easy and the people were very nice. Everything is very aesthetic and clean!! So cute.

Ci
Review №82

The staff was very friendly, my daughter was completely relaxed getting her ears pierced!! Perfect day!!!

Ka
Review №83

B was amazing! The jewelry is so cute, AND also good quality. Super nice group of ladies, which made it a fun treat. I had my mid helix, triple lobe and replaced some older jewelry. So fun!

La
Review №84

Very caring and nice staff. The staff member who took care of me was thorough and explained aftercare needs. I will be going back!

be
Review №85

Great experience! Cassie explained everything step by step. Highly recommend Rowan’s!

He
Review №86

Kaitlyn was fantastic, super professional, and did a great job!!! Come here for your piercing! 12/10!!

An
Review №87

I got both my daughters ears pierced here and they had a great experience.

St
Review №88

I was excited to have a nice experience with my daughter going to get her ears re pierced. However, we had an unfortunate experience at Rowan piercing. I called the day before to find out basic details of hours/pricing/availability etc.. The lady on the phone was rude. However, I did confirm they took walk-ins and was told that, it’s first come first serve and if I showed up right when they opened, I could be seen. I planned my entire day around making sure I was there right before noon when they opened. We were the first people there and they told me they would not take a walk in and I would need to schedule an appointment online. When I mentioned my previous discussion the day before confirming walk-in availability, I was rudely told to come back at 1:30 pm as they were understaffed. Yet no one was in there but us. So we left and came back at 1:30 for our appointment. When we did show, I was told we would have to wait as there were multiple people in front of us. Then the lady at the front counter told me that “they have a fluid process and have to take walk-ins too and I would need to wait”. Then I told her what had happened earlier and why we were forced to schedule an appointment because the lady said they couldn’t take walk-ins. The lady at the counter looked stunned and didn’t know how to respond. So we waited despite scheduling an appointment to secure that time frame. I then specifically told the piercer that my daughter was getting a needle piercing in both ear lobes. She thought it was a device piercing and then marked my daughters ears to pierce them above the lobe. I was then shocked that they were charging $59 PER JEWELRY PIECE when I had specifically asked the day before what the cost was for a set of jewelry for needle piercing and told $59 for a set. Also, they were less than helpful and seemed irritated when I asked general questions. A bad experience and over $200 later, I walked out of there vowing never to come back. Plus they don’t take cash. The atmosphere in there is negative, arrogant and stuffy. What was supposed to be a memorable experience, was overshadowed by the staff’s unprofessional attitudes.

Li
Review №89

Experience with our piercer (Andi, I believe was her name) was fantastic. She was very knowledgeable and patient. Took one star off because other worker was abrasive and pushy. We didn’t feel she valued us much as customers. Took another star off because we felt the tipping process was deceitful. When they ring you up at the end, the suggested tip amounts (10%, 18%, etc) are based off your TOTAL bill. This includes the earrings, the ear cleaning product, and anything else you buy. Not just off the piercing service. We tipped 20% of what I was assuming was the ear piercing process. The price of each tip is small so we didn’t realize we’d tipped off the total until after we had a moment to look at our receipt. The abrasive worker checking us out didn’t bring this to our attention. It was a big deal because we bought extra items so essentially tipped them for buying extra things. We ended up tipping them more than the price of the ear piercing due to this. We felt cheated. Ultimately our fault for not paying attention. But it felt deceitful. Likely will not return to this place for future services.

re
Review №90

Wonderful staff! So clean, helpful and quick! I even got a text after my piercing appointment to see how I was doing! Very, very great first experience ❤️

Me
Review №91

The whole process was quick and easy. Thank you so much!

Ja
Review №92

Great experience. Everyone was friendly and helpful. It was my daughters first time getting her ears pierced and they made it an enjoyable experience.

DJ
Review №93

Quick and easy, Great customer service and also very informative about how to take care of my piercing.

Ma
Review №94

Cassie helped me a lot and really let me pick what I wanted. Great experience and everyone was very nice!!

Em
Review №95

Kaitlyn was super fun and got me feeling like a cool girly w my new piercing (:

Mo
Review №96

Rowan is THE BEST piercing place! The nurses that helped me were SO kind & friendly! They provided great care and were excited to be there. Shoutout to Lauren, Patrice, and Andrea at the Indy location! Plus, the atmosphere is super fun. The prices are fair for the quality of materials and experience. I will be buying earrings from Rowan again soon!

Ca
Review №97

Such a clean beautiful place! Lauryn was an awesome nurse, if I get more piercings I will definitely come back here!

Me
Review №98

The process was quick and easy and the staff kind and knowledgeable. Lauryn is the best!

Me
Review №99

Shop was clean, scheduling was easy, and the nurse was super nice. I had an issue with placement after my first go-around and Rowan offered to re-pierce the ear complimentary to make it right.

Sa
Review №100

Kaitlyn was awesome! Took good care of my nervous daughter!

Ab
Review №101

The nurse who assisted us was great, super friendly and informative.I will say, we had to wait very long. We arrived at 3:35pm for a 3:45pm appointment and were not called back until 4:10pm. I realize appointments can run behind but not everyone has time to wait around almost 30 min past their scheduled appointment time.

er
Review №102

Excellent service. So clean and professional! Best piercing location

Ha
Review №103

Excellent care, great workers, and a very clean environment. Would go again!

Me
Review №104

Lauryn was awesome!! So quick and professional.

Ma
Review №105

A really good experience! Quick and not painful! Will recommend!

Ch
Review №106

I got a matching piercing today with my mom! We had a great experience.

Am
Review №107

Lauryn was great! So easy!Thank you!

An
Review №108

Piercer was super nice but the piece itself sucks . it constantly falls off . and for the price ? I would expect more. i’d go to a piercing shop in the future. Added a star because they communicated with me and showed interest in making it right :) Thanks Rowan.

Ka
Review №109

Awesome experience! Lauryn was the best!!!!! Didnt feel a thing and she was very understanding about my anxiety about the piercing! I would never go anywhere else!

Iz
Review №110

Everyone was so sweet and Informative! An amazing ear piercing experience.

Ho
Review №111

Wonderful experience. My 13 is so happy!

Ka
Review №112

Great experience! Quick and painless

Ra
Review №113

Maria took great care of my daughter with her first piercing! The salon was clean and all of the staff were friendly. 11/10 recommend!

Al
Review №114

What a great new place for piercings that is clean, professional and classy. Great to see this place pop up and know that RNs are staffed to ensure everything is done properly. Andy was great, attentive to details, and so calming for me and my 13 year old.

Ka
Review №115

Very cute little place! The nurses were kind and helpful. Good earring options. Didn’t take long at all!

Ca
Review №116

Incredible staff and super patient, informative, and so clean and sterile! Options for both device peircing for younger kids and needle peircing for older kids or adults. Only ears specifically but different placement options offered for the ear such as tragus, daith, etc. Excellent aftercare walk through as well! Great option if you want an ear peiricing experience that isnt claires or a tattoo studio that may not allow minors.

Le
Review №117

Kaitlyn was amazing, very personable and did a great job!!

An
Review №118

Scheduled an appointment in the morning. Showed up and was told they were backed up due to walk in appointments. Waited an extra half hour after my appointment time. Don’t waste your time. Would not recommend.

Sh
Review №119

Thanks Roawn team for my ear piercingThe instrument Sterile and the area super clean, highly recommended

Mo
Review №120

I was a walk-in and there were able to get me in. Wide range of earrings to choose from and the nurses were very attentive. Will definitely be going back!

Jj
Review №121

The dark skin tone woman with glasses and long black hair profiled me here and treated me disrespectfully, telling me that earring worth $56-$130 are an investment for me... wont be shoping here again.

Em
Review №122

Loved it here! What a great experience. Will def come back

Ma
Review №123

Amazing service! Great work and super easy!

Je
Review №124

Very friendly and very clean atmosphere. I would highly recommend!

Em
Review №125

Love my forward helix piercing!! Amazing job

Al
Review №126

Great place. My daughter loved it

Ch
Review №127

Patrice was great, piercing was practically painless and they have a wonderful earring selection!

Er
Review №128

Wonderful atmosphere! The staff was welcoming and knowledgeable. We will definitely be going back for another ear piercing.

Ky
Review №129

The cutest, coolest concept ever!!! They did such a great job and it meets such a need for quality war piercing for all! Thank you for coming to Indy!

ge
Review №130

Lovely place for a first time piercing 😀 love it . The are so patience

Ca
Review №131

Great staff! Quick in & out with walk in appointment

El
Review №132

Great Experience!! Lauryn did an amazing job! Highly recommended her! 10/10 experience, everyone was wonderful!

Ma
Review №133

A very clean and friendly environment! Way better experience than the tattoo and piercing shops I’ve been too. Highly recommend!

Br
Review №134

Lauryn and Rachel were WONDERFUL!!!! would recommend

St
Review №135

They were super friendly and very fast! Absolutely loved my experience and will be going back.

T
Review №136

So fast and easy! Great with little ones!

Mi
Review №137

Excellent service and kindness, thank you very much!

Sa
Review №138

They were very efficient and the service was quick. I definitely will be back to get my other childs ears pierced

Sh
Review №139

Kaitlyn was great and the process was easy!

As
Review №140

Awesome experience—safe, clean, kind, and professional!

Ka
Review №141

Everyone was very ice and helpful. The piercer was very detailed and explained everything.

Ir
Review №142

Place was super cute and Lucy their piercer made us feel so comfortable and made sure everything was exactly how and where we wanted it! Will for sure be going back!

Be
Review №143

It was a good experience and it didn’t hurt!

Ni
Review №144

Good service but so incredibly overpriced

Co
Review №145

Great staff, quick and hygienic!!

El
Review №146

Super quick, easy and professional. Loved my piercing!

Mi
Review №147

It was quick and didnt hurt as mush as I thought it would. I very much recommend this to anyone piercing their ears.

BD
Review №148

Very efficient, professional & informative! Above average for sure!!

Co
Review №149

Lucy was amazing! She did my piercings and helped me pick out beautiful jewelry!

Sh
Review №150

My daughter had a great experience getting her ears pierced for her 12th birthday. Thanks so much.

Me
Review №151

Great experience, both me and my daughter got piercings! Staff was great!

ty
Review №152

Angelin was great, very patient with my daughter and explained everything very well. Highly recommend!

Ma
Review №153

Easy and great service!

Je
Review №154

Andy was amazing! My daughter and I are both so happy with our new piercings.

Ab
Review №155

Everyone was so nice and welcoming!

Ka
Review №156

Cassie did a great job!

mo
Review №157

Very gentle for my daughter

ka
Review №158

My nurse was great, scheduling was so easy!

ha
Review №159

Incredible experience in a super cute store with a very personable experience by Lauryn! Super cute piercing jewelry options and great prices!

Er
Review №160

Friendly staff. Very professional. Safe and clean. Highly recommend.

Ka
Review №161

Everyone was great and helpful

Ab
Review №162

So nice, clean, and professional!

Li
Review №163

The staff was so wonderful! High quality products and cute little store.

Ju
Review №164

Really good earrings n really nice

Li
Review №165

We went there and walk ins were not available. We drove 45 minutes to not get what we wanted. Please put on your website reservations are required

He
Review №166

Everyone was super nice and professional! Love the jewelry selections!

Ma
Review №167

So cute here !

Sa
Review №168

They got us in swiftly and were super pleasant!!

Br
Review №169

Fantastic and memorable experience!

Be
Review №170

Super easy and a wonderful piercer!!

Ju
Review №171

Friendly and helpful. Patient when I felt woozy after piercing.

Ni
Review №172

Such a great experience!!!!!

sa
Review №173

Such a lovely environment, and Lucy was an amazing piercer!

Br
Review №174

Kaitlyn was great!

Al
Review №175

Lauren is the best!!

Ha
Review №176

Staff was super nice and it was super quick!

Lo
Review №177

Great experience! Knowledgeable and friendly staff

Hi
Review №178

Friendly staff ,quick service. Clean an well stocked.

Am
Review №179

It was painless and easy!

av
Review №180

Andy’s the best!

Ni
Review №181

Everyone was so nice and patient. Thank you!

ni
Review №182

Amazing!!

Em
Review №183

Lauren was so nice and gentle! :)

El
Review №184

Great experience & super cute jewelry options!!

Kr
Review №185

Highly recommend!

Ye
Review №186

An earring back was not placed on one of the earrings!!!

As
Review №187

Very knowledgeable and friendly

De
Review №188

Great experience!

Ke
Review №189

Great experience!

La
Review №190

Professional and clean

El
Review №191

It was amazing!

Mo
Review №192

I had the most wonderful experience in Rowan! Kaitlyn was absolutely amazing and helped pierce my triples & replace an earring. The earrings feel so easy and gentle I went back and replaced my cartilage too! 10/10 would recommend Rowan for any of your piercing and earring needs!!

Information
46 Photos
192 Comments
4.8 Rating
  • Address:8702 Keystone Crossing #148A, Indianapolis, IN 46240, United States
  • Site:https://heyrowan.com/pages/indianapolis-piercing-studio
  • Phone:+1 463-345-3557
Categories
  • Ear piercing service
Working hours
  • Monday:10 AM–7 PM
  • Tuesday:10 AM–7 PM
  • Wednesday:10 AM–7 PM
  • Thursday:10 AM–7 PM
  • Friday:10 AM–8 PM
  • Saturday:10 AM–9 PM
  • Sunday:12–6 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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