The Plug Tattoo and Piercing

Did a walk-in and was given service within 10-15 min. My sis and I got our piercings done. I love that the piercer took her time and the facility was clean. Got my upper lobe pierced and it was fast and painless. Also the price was very reasonable. Great service!💖

Okay… two stars because my artist was entertaining, the shop was very clean, and they got me in for same day session. Unfortunately, the tattoo is pretty rough on the eyes. IF you only see it from far enough away, it looks great! But the line work is REALLY bad… like hilariously bad. Even more hilarious because the artist told me these were the straightest lines they’ve ever done 😂, and they were holding their breath to be sure the lines were straight. I won’t call out the artist, but please don’t accept a detailed micro tattoo if it’s not in your wheel house 🙏🏽. All artists have their strengths, but good gawd… it’s okay to turn a job away when it’s not a style you are comfortable with.

This place has really gone downhill since Covid unfortunately. I had this piece done January 2021 by Vanessa and tried to come in to schedule a touch up with her since she did the original piece. She was extremely hostile, was insisting she didn’t do it, and then told me the shop doesn’t do pieces that big. As an artist, I wanted to offer her a chance to touch up her original piece but she was rude and dead set on convincing me she did not do the piece. I have all of our messages from the original appointment. Even if she didn’t remember me or the piece, I’m not sure why she was turning down a session request. When I got the piece she offered free touch ups when needed, I was totally willing to pay for a session with her, but her attitude was so unwelcoming. I will have to go elsewhere because this piece has been faded since the day I got it.

I went to the plug and was greeted pleasantly by the front desk I asked her name because I loved her hair he name is kat and she helped me with everything and made me feel really taken care of before my appointment

Got my nipples pierced here and Kim put one on too far apart to the point that I got an infection and had to take them out - it was very painful and most jewelry would not fit. I was very disappointed with their service and quality of work, it is close to home but now I will make sure to go out of my way to find a more qualified piercer.

I originally left a 5 star review for the services I was given in previous years, but my experience here has quickly soured. A few months ago, I communicated personally with one of the tattoo artists for a moderately large piece and paid the required security deposit and total of the tattoo. We had to end our session short due to the artists personal reasons, which I understood. I then asked when we could continue the piece, and was given a date two weeks out. I waited until our appointment date, and once I arrived I was told it would be an additional cost to have the rest of my tattoo finished - this was not mentioned at all before. I was left to believe I had already paid for the entire tat. We had to cancel the second session because I could not afford making another payment, and I was told to reach out to reschedule whenever I had the funds. Well... that morning I messaged the artist asking how much it would be to have it finished, just to be ghosted.Now I have an unfinished tattoo on my arm and I have to find another artist to complete this unfinished work. Unfinished that was out of my control. Very unprofessional lack of communication and I will no longer be bringing my business here. I would not recommend The Plug to anyone.EDIT: The Plug has responded to this review saying they have recently spoke to this about me and that the artist I am writing about has not worked here ever since 2020. I got this tattoo in June of this year... Sounds like they’re either avoiding accountability, unaware of their employee’s work ethics, or both. Not a good look either way.

Bam(ig is slavetothegrave) is an amazing tattoo artist! I followed awhile on Instagram until I finally got a tattoo. He has great all day session deals!! I have been to the plug 3 times now. Once last year getting a tattoo in June, again in August to get piercings for my son and I(we did the 5 piercings for $100) and again yesterday getting another tattoo. Bam knows how to work with the ideas given and comes up with beautiful work! I love both my tattoos, I do have to finish up this session due to no time to finish but cant wait! I hope to plan more tattoos in future. The Plug is clean and love the attention all the artists have to making sure it stays clean and neat. Everyone is friendly and love seeing the work environment in between the artists and clients.

Piercer was super sweet and gave me numbing cream !! placement looks good cant wait to see it healed (100 for snake bites which is REALLY good)

I had a great experience at The Plug...I love the girl that works the front desk..she was very professional and helpful. I got a tattoo done by Oscar. I love it. He was patient with me and design. It is a piece in honor of my grandmother. I love his attention to detail and fine line work. I would certainly recommend him to others. This was my seventh tattoo but by far one of my best experiences.

Smash is very professional and awesome. We will definitely be going back to him. Thank you smash!!!

I got a Medusa piercing & it was pierced completely slanted healing process was terrible I’ve had it since Oct 21 & all of a sudden i walk up & my lip is completely swollen & painful so I take it out bc skin was growing over the piercing inside my mouth

Got my ears pierced by Kim! She was extremely professional and friendly. Went over the healing process with me and what to do with cleaning and maintaining the piercings. Definitely would recommend her.

Do not go here for piercings! My bellybutton piercing is crooked, which means I’ll have to take it out and wait for it to heal before paying for a better piercer to redo it. I watched the video back of her piercing my bellybutton, and she totally went in sideways, making it completely crooked. I was tempted by the 5 piercings for $100, which can be shared amongst friends. The woman piercer acted like she wanted us out as soon as possible. She didn’t take time with me and my friend, who were clearly getting our first real piercings. The only question she asked us was what piercings we wanted, then had us out in under 10 minutes. Some people may like minimal talking, but if you’re with a client who clearly doesn’t know much about piercings, you should be teaching and talking to them about it. She was very aggressive in the way she handles the needle, especially going through the nose. I know good piercers are supposed to know anatomy and what piercings will work, but my nostril piercing pushes on the inside of my nose because of my deviated septum, which is super annoying. She also never gave us aftercare instructions. Turns out the aftercare instructions were on a business card she handed to us after the fact. So, it’s no shock to me that all of the bad reviews on here are for the piercings. You would think they would have good piercers considering their tattoo artists are great, but sadly, no. Don’t be tempted by the cheap piercings, there’s a reason they’re cheap.

I got 6 ear piercings and 1 septum piercing by Kim, I have been a loyal customer here since 2019. Even though I moved to Berkeley from Richmond, I’m still willing and more than happy to take a 1-hour-bus-trip to The Plug for my new piercings and tattoos (in the future). I love Kim, I can not handle pain really well and she made everything smooth, fast and charming by whispering while poking the needle through my ears/nose. Professional! Price is unbeatable compared to those in Berkeley such as Industrial and Zebra. Definitely recommend 🥺

This is my second time coming there for a piercing. The place is clean, and the staff are very welcoming and professional. Would highly recommend to go to this area for a piercing, or if you have a already a piercing, but it not healing well. Staff can help to clean and facilitate the healing process of the piercing(s).

I went with a couple friends and the line was long but aside from that, it was great. I got a piercing and a tattoo that day and boy did the piercing hurt. Im pleased though. I forgot who it was who did my piercing but he was very good, thorough, and chill. Sharky was the one who did my stitch tattoo and all Im going to say is he was fantastic. Not too heavy of a hand and I almost fell asleep sitting in the chair. Highly recommend him and most likely the others.

Clean, organized, and a super nice piercer. Well be back for more holes soon!

Had a tattoo and few piercings done here. Prices reasonable service was great. Good street parking. Great selection of flash available and talented artists drawing all kinds of cool tattoos.

This place is dope!! Love the vibe. Smash is a really easy going piercer. He pierced my tongue.

I’m absolutely in love with my medusa piercing. And all the others and my tattoos.

It was an amazing experience. I had a walk in and I waited around around 25 minutes and it was a good experience

The Plug is my go to place in the East Bay to get pierced, hands down. Compared to Industrial and Zebra in Berkeley, its the best of both worlds. You can walk in on the weekend and wait less than an hour for an appointment. On weekdays its even faster. You can also schedule an appointment in advance if thats your preference, online or on the phone. The best part in my opinion is that they have a piercing deal - 5 for $100 flat. So my partner and I have done that deal twice now. Yesterday I got a septum and eyebrow piercing and my partner got two helixes and two upper lobes... and fun fact: 2 lobe piercings are conveniently priced as one!Furthermore, the staff is so friendly! Every time that weve been there, the receptionists have been super informative and kind and the piercers have been highly skilled, professional, careful to listen to our preferences, and patient. Its always a fun time at The Plug. I definitely recommend.

I got gold grillz for my bottom teeth from Kevin! They accepted walk-ins and got me fitted once I told them what I wanted and paid the deposit. I was on a little bit of a time crunch and they were able to get my grill made in a week. Alia and Kevin were so friendly and I am super happy with the final product. Thanks again!

My experience was amazing! I got all my piercings done by smash and it was a great experience every time. Fast, as painless as possible and very informative about the piercings. The pricing is also very reasonable and I’ll definitely keep coming back!! Definitely recommend!

If you ever want to get a tattoo, i recommend asking for AJ. i’ve gone to her twice for both my tattoos and they have turned out so well!

This place is this best! I went here a few days ago for two nose piercings and had two friends with me, we all did the 5 piercings for 100 dollars and best part you can split it between three people!!! I got two nose piercings, one nostril and my septum. We booked under Smash, he has 12 years under his belt. I at first preferred a girl because I’m a girl myself but I’m very happy now we booked with him, he made me and my friends feel so comfortable and went around what we thought was best for us (even tho I made a wrong decision because my adrenaline ran out) he pierced my nostril beautifully. This is where I messed up i took like a five minute break and then got my septum done and totally freaked I didn’t move but my mouth did, he stayed so calm and got it through. My piercing look so straight and already healing very good!! I thank him so much and recommend everyone to go to Smash!!!!

Got my first piercings here and it was a great experience. Took no time at all and the staff were so mellow and nice it made it super memorable. Thanks yall

Looks like a nice clean place, I only stopped to ask a quick question and was treated with respect and got the answer I was looking for, all can say is that theres a good ambient and that the customer service was great!

Smash is seriously the best piercer ever! He is constantly staying on top of the newest methods and techniques and does excellent work! He is super clean, takes pride in his work, and makes sure his customers are relaxed and happy! If you want to make sure your body modifications are done right, make sure you see Smash! Kim is also an excellent piercer!!! She is quick and precise! You really cant go wrong here guys. :)

I recommend going to AJ @ajpinkartistry IG she has done 12 of my tattoos and love every single one!!!🫶🏻 Can’t wait for more!

My friend and I came in during late October. When my friend and I walked in, the lady at the front counter was super sweet, piercing wavers and stuff situated.That day my nose ring also happened to fall out, so I needed help getting that back in. The piercer seemed nice at first, but as my friend and I were asking questions, making casual conversation for the time being, she seemed very short with us and like she very obviously wanted to get us out. The piercer blunt forced my nose ring back into my nose, which, could have been worse. Im not so mad about that, if she didnt do it, I wouldnt have. What I am pretty bummed about is when i went to my regular piercer up in the state where I live (3 months later), he told me that the placement of the septum piercing she did on me went through my nose cartilage, which, is not supposed to happen. Ive since taken it out, and there is a raised scar that almost sticks out of my nostril. I dont know if that scar will be in the way of getting one where its supposed to go, doubt it will, but that would suck super hard. She gave us no aftercare instructions until i asked about it, told me what my jewelry was made of after i asked when it was already in my nose.Update; friend went to another piercer and her tragus was pierced at an angle.Maybe its worth spending a little more for a piercing to be done correctly.

Shout-out to the Plug Tattoo for amazing artist work and being multi optional with your choice of jewelry, piercings, and tattoos! Big shout out to Big Wes, dude is always on point with his tattoos, clean, and very respectable

This is honestly my favorite and only place to get pierced at!! Smash is so nice and really cool! I was afraid of getting my nose pierced but he did it like nothing and it was so fast❤️🙌

Smash is the piercer ever . he never disappoints if you want to get a piercing you need to come to the plug ! been a loyal customer since 2017 💕

I had an appointment with Smash. He was great, on time, professional, very calm and gentle, it didnt even hurt. His station is clean and he took his time making sure it was perfect and I was comfortable. 10/10 recommend

2 days, I went to the place to get my first nose piercing. I heard that price was $25, and it was a worth a price. The one was over there at Berkeley called Industrial Tattoo cost $90, but I couldn’t afford that. So I went in there and greet the piercer only to pay $25 for this nose piercing. I loved this place.

Five stars for the wonderful service afternoon. My daughter had a great experience with her first piercing. Staff were professional and patient with us. Thank you!

Best place in richmond to go for your tattoo and piercing needs. Friendly staff with experienced and knowledgeable artists. I highly recommend you visit them

Our piercing artist was so professional, she knew exactly what to do when my son started to feel faint after his piercing. She was patient and very kind. The atmosphere was very laid back and everyone there was very nice. The facility was clean, and they used all new materials. The prices where affordable and fair, and their options are great, I would reccomend them to anyone asking about them.

Husband and I went, he got 2 tattoos done by Wesley, I got 3 piercings with Smash! The staff is great! We were there for around 5-6 hours, made us feel comfortable and like family! We will be returning, and totally recommend!Thanks Sal, for the great time and stories!! 😊

My friend and i got our belly buttons pierced almost a year ago (last summer). she got her top done and i got my bottom done (bc i already had a top belly button piercing). Her piercing ended up growing a ginormous bump (larger than a quarter) that looked like a hernia. she had to take her piercing out and almost had to get the numb surgically removed. my piercing never healed properly. it still hurts all the time and is crusting all the time…

I always wanted to have my nose pierced and I was really happy that I chose a local place. The facility is nice and clean and the people working there clearly know what theyre doing. What stood out was comprehensive Aftercare instruction. Also please consider tipping since its good manners in service Industries!

Kim rocked it and made me feel comfortable. The place is super sterile and spacious. They offer tons of jewelry for all types of body modifications. Big comfy couches sit in the lobby and they are wheelchair accessible. Best to set an appointment and you have to sign a waiver that can be found on their web site.

I got my septum pierced and my mother did her nostril and belly button, everyone there is so friendly and Smash helped us out and was quick and calming, hope to come back for my first tattoo.Edit: came back for my first tattoo and would not recommend Sharky, he did a rushed and indecent job and failed to inform me of a sudden cancellation for a follow up and I had to find out on my own. (Also later came to find he did not satisfy a family friend some years back as well)

Everyone is very nice and friendly. The place is incredibly clean. Have been here a couple times before, although my tattoo didn’t come out like I expected, they’re willing to make it right for you. My last visit was to get my belly pierced, I was super nervous but they were able to answer all of my concerns and the piercer was super patient. Overall, good service!

My daughter and I both got nose piercings by Kim. It went really well. She’s friendly, fast and professional. We didn’t have an appointment but they squeezed us in. The wait wasn’t very long at all. We will definitely come back again.

Wryly was my tattoo artist and she was amazing. She made sure I was comfortable at all times, and her artwork and the way she makes it her own was just amazing. She’s really cool to talk to and I’m real glad I got her to do this project for me. And everyone else around were just as great, super friendly, and extremely funny. I genuinely love that place.

I went to The Plug yesterday to get a nose piercing and my very first tattoo. I was very pleased with how clean the shop was and how friendly & professional everyone is. I had an 11am nostril piercing with Smash and we were right on time. At first I was nervous about it but his calm presence, professionalism and kindness helped calm my nerves. If I ever decide to get another piercing done or have friends looking to get piercings, I strongly recommend Smash! He’s an excellent piercer & very patient.I also had a tattoo appointment for 12pm with Aliyha Perry. My appointment was moved to 1pm due to another client showing up late, which was no fault of her own, but she notified me immediately so that I wouldn’t be left sitting at the shop waiting. I appreciate her communication skills! Once she sat me down, we went over my artwork & she exceeded my expectations!!! Aliyha is also very professional, clean & a talented artist all around. I’m very happy with my tattoo and can’t wait to see it fully healed. I look forward to have another piece done by her in the next few months, she’s everything I looked for in an artist!Thank you Smash & Aliyha!

Highly Recommend! Everyone here is so nice, great vibes! I finally added to my back with the talented Wryly. She’s so sweet and designed my tattoo so beautifully, way better than I imagined and I’m so happy I found her page on IG. I’m such a baby when it comes to pain but it wasn’t bad at all, I would recommend her to Everyone! She was also able to touch up an older tattoo and it looks so much better now. Thank you Wryly (: & to all the friendly people at The Plug!

10/10 would recommend to anyone looking for excellent customer service and clean detailing on tats.Smash for piercings and JohnnyRocket for tats - in my personal experience. Ive gone to these two individuals for over 3 years now.Ive NEVER had a negative experience at this shop (Unlike Nunez Tattoo down the road...). They work with you until you are 100% satisfied.My mom has gotten tatted and pierced here, as well as my step-father, fiancee, best friends, former partners and coworkers. Show some love and stop by to see for yourself.This shop definitely has it all!

I got 2 piercings last week by Kim and she used small bars for both new piercings and left no room for the healing process knowing piercing cause swellings. One piercing is super swollen and tight due the small bar not having enough room and the other piercings totally popped off. Very irritating a waste of time and money didn’t even last a week in my ear …

I had a wonderful experience with Smash on an earlobe repair. He knows his craft very well and takes pride in his work. I cant say enough good things. Ill be back to have other work done. The shop has a great selection of jewelry and is very spacious. Everyone I encountered was warm and friendly. The rock-star attitude some shops have was not present here and was super appreciated.

This place is truly the best wonderful customer service....... I have gotten literally all my piercing from the plug. I love all the staff but Smash is the best hands down and i hope he never stops what he doing . He truly is a vibe and i love his energy

I made an appointment with Wryly Fable a few weeks back for 5pm and I ended up waiting over an hour as she had a walk in appointment prior. Initially I was a bit annoyed having to wait but the guy working the front was so nice & friendly and apologized for his mistake ( as he mentioned it was his fault as he gave my artist an appointment right before mine) he even offered to buy me food which was so kind. Once I made it in Wryly’s chair I was a little worried that my tattoo may be rushed as shop was close to closing and that was completely far from the truth . Wryly was absolutely amazing and super friendly and chill , the amount of detail that she put into my tattoo is absolutely beautiful. We ended up at the shop after hours and I greatly appreciated Wryly taking her time and putting so much detail into my piece. After seeing the end result of my tattoo and taking into consideration the experience, I would absolutely come back ( I actually have future tattoo plans with Wryly ) and I’d even wait again if I had too . Wryly Fable is such a talented artist , I won’t go anywhere else in the future!

Amazing experience, professional, respectful, fun people. Got a piercing with Smash. Fast and Easy ! Great after care detail. Also got a few tattoos with different artist, ALL Great experience. Got one with, B, Ravy, Vanessa and Bam. Amazing work from each and every one ! Highly recommended place !.

Amazing experience. Everyone is so friendly. I highly recommend Oscar patino, I have been here three times before and the three times have get my tattoos by him and i couldn’t be more happy with the results, just like I expected, and at a good price. Very professional.Will definitely be back with Oscar for my next tattoo

I didn’t want to travel too far for a dope artist. I found local artists on instagram, not knowing about the amount of talent residing in Richmond, CA! I’ve only gotten tattooed by males in the past but it was time for a more delicate touch (no shade to the men). Women, in my opinion, pay more attention to detail. I wanted some floral work and Wryly was just the lady for the job. I scheduled to meet with her to go over some ideas and she was ALL IN! Wryly is super sweet, has a shyness to her until she gets going and BOOM, she blooms like the flowers she placed on my leg. I’m so satisfied and will be going back. Great staff, the shop is like a big family and I truly would be honored to get a piece done by any artist.

I got my industrial piercing and it looks really good! It wasnt expensive, it was only 25$ (30$ with a tip). The place was open and everything was clean and sterile. Also, everyone there was super nice! The piercer knew what she was doing and asked if the placement was okay, and helped me move it to where I wanted it. I was over all comfortable there and happy with the experience.

Today was my 4th trip to The Plug, but my first with my oldest daughter in tow. Our piercing artist was incredibly patient with my daughter, after she was too scared to get her second ear pierced.Every experience with the people in the shop has been wonderful. I highly recommend, and cant wait to start adding tattoos to my visit!

Never had an issue or complaint great quality work and prices arent outta pocket .. Fyi whole staff is amazing from ownership to individual artists

Artist Wryly Fable was most definitely worth the month long wait to get an appointment. She understands on a deeper level what the customer wants if they take the time to share their vision with her. Her lines are crisp and technique flawless. There was a slight time change to my appointment but they contacted me in plenty of time to adjust. Very professional establishment all the way around!

AJ is an amazing artist. Love my new Death Moth tattoo. Her detail is amazing. She has a very gentle touch that makes the experience what you want it to be, a little bit of pain but mostly all pleasure. Shes truly a gem and incredibly talented. Pics will be added later.

Kevin is very professional for your gold teeth needs! He did exactly what I asked for with my gap bar and gold heart. Turn around was fast and the quality and price was excellent. I highly recommend him for your grillz. Will definitely be back to get my bottoms done 😊 establishment was nice as well.

My artist was Quinn and he did an amazing job. I walked in and said “I’d like a fairy tattoo on my leg” twenty minutes later I was on the table being tattooed. My tattoo is absolutely beautiful and I am extremely satisfied with it, I will most likely be back in the future. Everyone I talked to was welcoming and friendly.

Best service, they all kind and cool person!

1st time visit. Took my 13 yr old daughter to get lip piercing. We were greeted by a young man named Smash. He was very friendly and helpful in answering my questions and concerns. And although the age difference between me my daughter and himself, we were treated respectfully

I went in a few weeks go to get a tattoo from Aliyha and it was such a wonderful experience. She made me feel really comfortable and answered any questions/concerns I had. If you are thinking of getting a tattoo/piercing here please don’t hesitate to do It. I will be getting more work done from here again soon

I have been a customer for The Plug Tattoo & Piercing for years now. It’s crazy how much they have grown through the years. What I like about The Plug is the staff always on top of their A game they’re friendly, professional and respectful. I love that each tattoo artist adds their own personality, technique and also style to each tattoo. The piercers are so knowledgeable and skilled when it comes to piercings and jewelry. Any questions or doubts you may have they’ll be more than happy to answer them or even check out the issue and give you further advise.... So if your in the neighborhood and been craving a new tattoo or piercing or any jewelry I totally recommend to check it out for yourself and see how awesome The Plug Tattoo & Piercing really is.

I love my 10k 8 teeth bottom grill. If anyone in the Bay Area needs a grill done I’d recommend this place first before any. They really take care of you. You will not be disappointed 10/10 satisfied with my grill 💯💯

Got my ear pierced and of course there was swelling but the piercer uses such small bars so there’s no room for the sweeping process and my piercing popped off. Contacted the shop and they told me there’s pretty much nothing they can do for me unless I want to come in and get pierced again including a fee. Which is not the best idea. Why would I want to Repierce my ear while it’s still open and swollen on top of using the same size bar. She told me to order a different size bar on Amazon. As a piercer you should have multi size bars. Makes no sense at all.

Massive shout out to T for an INCREDIBLE fine-line greywork tattoo piece last week. T worked with me to figure out exactly what I wanted, and took it to the next level to make it come out even better than I had imagined. Hes light-handed with the ink so it didnt hurt at all. Great customer service, good vibes in the shop, I would recommend this spot and T to anyone!

My sis and I got our noses pierced here. our piercer was gentle and amazing, She was really was absolutely chill af. Also Sal an everyone else are so amazing. I very much enjoyed my visist and will continue to go there. 😊

I had a great experience with the plug. Their customer service is great and I usually come for piercings but this time I went for my first tattoo and the artist Johnny eased my nerves and made it super comfortable. I would recommend the plug and go back for more work.

My brother and I both came in when they were closed on accident and Kim still took us! I got both nostrils pierced and my brother got a septum it was fast, neat, and affordable! We will definitely come back for the dermals! Thanks Kim boo!

I get all my piercings at the plug they always satisfy me & goood customer service they are quick with doing your piercings tooo.

Little to no communication. I had no idea what jewelry was being used until it was in. No choice, not even just showing me what was going to be in my face for a month. The piercing is fine, but the experience was very meh

Great atmosphere, real good chemistry with all the artists. Had a wonderful experience, received a high quality tattoo done by Jonny Rockets and would highly recommend him if you are considering get ink done. The shop is a clean shop, nice vibes, they treat clients with respect. I cant speak of piercing, but seen lots of tattoo in the shop most of returning clients. I would highly recommend this shop and definitely look for Jonny Rockets. My arm piece far exceeded the idea I had, and his creativity was absolutely on POINT!! Very satisfied, will definitely go back for more, all in all wonderful experience, thank you all.

They are a big shop & they have tattoos, piercings, & teeth gems & bling. The staff are so nice, beautiful work & they definitely take pride in what they do.All so knowledgeable. Definitely check it out.Also, when you are getting a tattoo, piercing, or any body modification you should just always go in person to make sure your energy vibes with their energy.I never recommended calling a tattoo shop or piercing shop to get details about the service.If youre calling a body modification shop, it should just be for hours & location.Go in & see for yourself :)

I went to the plug to get my belly button piercing and the experience was amazing . I thought it would hurt but it didn’t. The guy who did it took his time and it came out great . I also saw a guy getting a amazing arm tattoo that looked totally awesome! I recommend this place for anyone who wants to get a tattoo or piercing done .

Absolutly my favorite piercing spot!! Staff is always very nice and informative. Pricing for great jewelry and all the types of piercings are very resionable. Relaxed atmosphere and very clean!**and taking covid very seriously!Smash is the best around! Quick, the least painful piercer Ive ever had and makes you feel comfortable/at home in the short time you are there! I reccomend all my friends, and dont go anywhere else. Ive traveled from Vallejo and now from San Leandro just to see him.I have not gotten a tattoo from there, or a grill but both areas seem to always have people!

The piercer was quick and relaxed. He talked me through my piercing and made sure I was satisfied with the placement beforehand. Great quality jewelry and great staff. Their pricing is amazing as well

Great place to go. The staff was super friendly and very informative about procedures. The place was very very clean and the pricing is very affordable. I went in to get a nose piercing and initially was nervous because I have a huge needle phobia but my piercer was great very calm and quick and very nice and the piercing looks phenominal I am very pleased with how it turned out.

The plug is probably the only place I’d ever trust to give me or my close people piercings. I got my eyebrow pierced twice here and when you walk in it’s very calm, they talk you through it make sure everything is good and quickly and effortlessly pierce. Definitely my favorite place to go

Wryly is an amazing artist. I really enjoyed our first session for my half sleeve. She is very talented and personable. The whole shop was accomadating and polite. I look forward to returning for my next session.

Smash did my septum piercing along with a few others and it was such a great experience! The fastest and most comfortable experience Ive had.

Me and my sister have both gotten a piercing here. My sister got her tongue Pierced and they went through a nerve which caused her tongue to random twitch. Later I dumbly decided to get my nose piercing done here and I couldn’t get it to heal. So naturally I thought it was me who wasn’t taking care of it properly but I went to another piercer and she said that the piercing the guy had done for was so crooked it would probably never heal bc it was always rubbing on one side. Oh all honesty now that I think about it it was so unprofessionally done that I’m not surprised it came out crooked her just grabbed my nose and slapped then needle through I’m not even sure if he looked at wat he was doing.

I just got a new tattoo from and I hate it, it looks so stupid

Terrible! They pierced my septum piercing crooked the first time AND they let me pay for it without letting me know it wasn’t right! When I got in my car I noticed that it was off kilter! I went back and they had to re-pierce it. When they pierced it again, they pierced it in the cartilage not the SWEET SPOT. I didn’t get a discount for their mistake. I went to Industrial a couple weeks later to get jewelry, and they informed me of the mess up! Take your money elsewhere. I honestly wish I could give them no stars. I highly advise for anyone to avoid giving them any business.

I’ve had my tragus done before and it was painful it took me 21 months to return to get my other one done. Smash helped me this time around and he was so gentle and fast. Always always go to smash he’s there almost everyday but Tuesday and Wednesday

Great tattoo shop, hands down. I recieved a Tattoo from Wryly and she does amazing work, fast and makes the tattoo experience fun. I am definitely going back for another Tattoo soon. They also do cover ups and piercings too. Would highly recommend this shop!

Wryly was great! Sensitive, understanding, and talented. Wryly is knowledgeable, willing to break things down and explain the why. Ive been looking for an artist that I can trust to complete any future tattoo ideas I have. I believe Ive found that artists. Thank you Wryly! Ill be coming back!

I got my nose piercing done by Kim and it went well. Later happened that my nose started to swell too much for the 8mm stud so I went back and Smash swapped it out for a longer one like nothing. I was a bit worried it would hurt because of the swelling but I barley felt it. I Immediately got a third piercing afterwards with smash lol.

Just got my septum done and I love it. It was quick and easy. I wish I got the guys name because he took away all my nerves, I never saw the needle and I didnt have time to scare myself. It was by far the best time Ive had getting a piercing 👌

Ive been there more than once and I love them!. They are friendly they ask questions and make sure your comfortable. I went on Friday the 13th they had a massive sale tats $20 piercings $13 it was awsome!!

The jewelry is expensive and all three of my children have gotten piercings done there but my oldest daughters lip rings are uneven and my son had to take his ear piercings out because they gave him too short of studs and would not replace them. They do not have too much concern with the quality of their work. They just want people in and out.

Got top and bottom grills done by Kevin and Yaki (probably not spelling his name right). Great people who work hard and are passionate about their craft. Good customer service and friendly vibe from the whole place.

Their prices are higher then Nunez they messed up on all my piercings ( I got four at once) oil have blood clots coming out of my ears and my dermal are screwed up. Mind you I have had at least 20 piercings.why would I go back I spent about 180 for you to do four piercings and they are all messed up. I’m on antibiotics ( 2x) and you guys showed you don’t care. Then the manager advices I’d get the bar removed and a new one replaced causing more trauma to my ear. My dermal are too deep I lost hella money and didn’t even get an apology or anything don’t go there my ears are black, blue green and purple. The piercers aren’t trained right and the manger doesn’t except responsibility I had to get a tetanus shot because of them

I Love the Plug Tattoo Shop they literally treat you amazing from the welcoming to the wait time to the actual service.. I have gotten 3 piercings from here & bought lots of rings they have alot of cool options at low prices.

1) Smash the Piercer- great attitudeA) Adept at his jobB) Goes above and beyond2) Chilo the TattooerA) Does really good black and white workB) Really quiet when he works on youAll in all:The Plug is welcoming and I advise all to research their artist or piercer before getting it done. Some are better than others.

I love this piercing place it’s the best shop in Richmond I got my dermals put back in they very friendly people and the guy did my piercing did an amazing job if you guys looking for a piercing and tattoo place this your place I love how they treat their customers they are very professional people

The piercer, Smash, is absolutely amazing!He took the time to make sure I was comfortable before piercing me and was so quick and without hesitation during piercing!Highly recommend Smash for tourney piercing, especially nipples!

I went here for the first time recently and I have no complaints at all. It was busy at the time they have a person at the front desk now I forgot her name but she has the bluest eyes she was very attentive and nice I bought some jewelry and the price was amazing this place is a whole vibe I will be back.

Shout out to the plug for being THE plug! big shoutout to Smash all my piercings have been done by him and all have healed perfectly.

Smash has done all my piercings and hes done multiple more than once due to him NOT piercing correctly,i went back still and left tips.He pierced the tip of my ear so close to the edge of my ear that i have to let it close bc i refuse to allow a ring being torn out !very much overrated i wont goback hes too careless for me.even when i did say something he brushed it off.

Got piercings done yesterday by a guy named “Smash”. Excellent service, he showed a great deal of respect and dignity for the client, polite and professional staff, clean tattoo shop. Will recommend to anyone!

I have gotten tattoos from both Lewis and Joseph, as well as percings from Lewis and Cinthya, and havent had one complaint yet! Their pricing is beyond reasonable compared to most shops where Im from (Berkeley), but the best part was everyone was super friendly - Not what i was expecting from richmond!

Great place to come in to get a tattoo! My artist was wryly and she is super nice and is spot on with everything!!! I told her my idea for my sleeve and I couldn’t be any happier. Can’t wait to come back in to finish it!!

A great place for piercings and tattoos and good customer service.

This was my second time here and the girls here are always quick and nice. I wish they didnt allow kids though, there was some overly loud iPad use in the waiting area that I found unpleasant. It is a tattoo shop after all. But overall love this place.

DONT GO FOR PIERCINGSI am only now seeing the reviews for piercers. Though that a place that had good tattoo artists wouldnt scrimp on piercers. I went in just to have my bar put back in, after it not being in for about 10 hours. She ignored my suggestion of a taper, useda straight 18g barbell to RE-PIERCE my lip in the incorrect place. Ashaned to say I still paid her, but I did get her to remove it before driving the hour and a half to my actual piercer in Sacramento. The top is her botched job, the bottom is after a trained piercer put it in properly. So much trauma for my lip in one day.

I went to Thor with a half ass idea of what I wanted and gave him the freedom to finish. I ended up loving it, it was perfect. Definitely my favorite piece of work on my body. Definitely will go back to that guy for any other work

What a phenomenal experience working with Cesar he was understanding and well skilled at his craft ... he is so raw with that ink if you’re looking for a professional artist that’s creative and knowledgeable when it comes to art and his craft ... look no further Cesar is your guy! Thanks so much for your phenomenal work.

Amazing experience. Everyone there was friendly. Shout out to My artist Beth. I absolutely love my piece. Thank you all for the positive experience. Will definitely be back!

I was a walk in. I talked to Chilio & he said it would be about a 1hr wait.The staff was pleasant. I was hot & asked if they sold something cold i could buy. A nice gentleman gave me a cold bottle of Lipton green tea.I went to get my eyebrows tattooed. I had gotten them tattooed 2 1/2 years ago by a bootleg tattoo artist. (They were uneven).Chilo listen to what I wanted. He was very happy to help me.Chilo did a great job. I couldnt have asked for better.I luv how he incorporated my new tattoo to even out my bad eyebrow tattoo.No more trying to draw them in knowing one was always higher or lower than the other.Thank u soooooo much Chilo. U have filled my void & boosted my confidence.I will always be grateful, thankful for ur patience & skills.Liz

Smash did amazing piercing my nose and tongue. He was fast and also super sweet. He was gentle with me. Helped calm my nerves.

Gotten two tattoos here by Jonny Rocket and am super pleased. Comfortable, sterile, friendly environment. Would recommend to friends and family. No hesitation on returning.

I came here for a cover up and I was very pleased with the outcome! The shop has a chill vibe and Sal was so welcoming. My artist Wesley did an amazing job!

In my opinion this place went down hill. Now it has rude people working there and one person I dealt with is unprofessional and shouldnt be doing what he is doing. No Im not to say what he did or who he is. I just know I will never get anything done there again. Sad its really sad. No Im not going to call. Im just going to find another place. The guy was rude to me and unprofessional.

Great experience, will be returning for all my piercings !

Went in a couple weeks ago , the guy working the counter all he did was talk an walk around ! He doesn’t pay attention to customers walking in so I stood waiting for almost 10 minutes while he talked to his co workers ! Took 3 more people walking in for him to walk over an help . I’ve been coming here for years an service was alway great until this day . Needs better management!

Awesome employees... Im glad they finally reopened as my facial jewelry came out and now theyre open I was able to purchase more. They dont put your jewelry in anymore(Covid-19) but by appts only they are doing tattoos, they also practice face coverings and social distancing 😷🏃🏾‍♀️😁👌👍👏

Smash did a great job with my sister and I piercings. He was very nice and professional. Would go to him again!

If you are looking for a tattoo artist that can get the right tattoo inked you dont want to miss this spot, Jonny knows his ink and hell give you the right advice on what looks good what color and get it inked smoothly. I have done a few tattoos done and more are on the plan . Im talking about large tattoos with details - and ancient artist details to it.His tools are clean and up to par of tattoo shop.Try it, you will be glad you got your tattoos from him.Jordan Mossa

Great place for a tattoo! Friendly staff, clean, great artists, over all a nice family vibe going on here. I will definitely return for more ink! Thanks guys.

The Plug STEALS art from artist who specifically do not allow third-parties to use their flashes, then claims harassment when customers call them out for it. Straight THIEVES. They can’t check for consent from artists or own their wrong doings — you DO NOT want these kind of LAZY, UNPROFESSIONAL people anywhere near your skin, much less with a needle in hand.

Smash is my go to piercer been going for years dermal piercing cheek lip and recently just got septum love love it he is always knowledgeable and friendly thank you lol when you going to start tattooing see ya soon

Great service. I was a walk in and I was seen within 10 minutes. My piercer was very nice & was comforting because I was really nervous. Was in & out in 15-20 minutes. Already planning another trip.

Smash was so friendly and professional. My Tragus looks beautiful. He didn’t want to charge me for changing my piercings.

Wesley did crazy amazing work covering a 10+ yr old tattoo......I cant forget Yaki though, I initially went in for Yaki cause his grillz are mad sic, i would absolutely come here over all, highly recommend...💕I really appreciate yall taking yall time with me at the shop🙏

By far the greatest experience Ive had team members and employees were very nice Attentive and assertive Great vibe and environment Clean and professional Highly recommended To new and existing Clients

They are all very sweet and welcoming! If you want a piercing, I suggest that you book with smash. Hes the best :)

Got a gorgeous piece done by Wryly Fable. She was quick and offered great conversation. Very clean line work and will be back soon for coloring!

Perfect attendance and very friendly and fast service it didn’t even hurt

Everyone was super nice! I took my 6 and 4 year old to get pierced and it literally took 5 Minutes for BOTH from start to finish!!! Highly recommended!!!

It was very amazing to me I never been to a tattoo place and you all was so nice to me I will be back again and I will let other people know about the tattoo shop keep up the good work

Me and my brother order our grillz from here. Theyre friendly and the give you deals based on what you asking for. Everything was high quality from the gold to diamonds.

Got a septum piercing, was very quick and easy. Getting the piercing itself took less than 2 minutes, maybe less than 1

Got my first tattoo done by Quin on Sunday he was amazing super quick and helpful on helping me decide what would look best. Would definitely recommend to anyone.

Great prices and great artists. I have 7 tattoos so far and my last three was done here. Great piercing parlor. I have the snake tongue piercing.

In total I’ve gotten my nose pierced, a scoop in my tongue and a small tattoo done.. each time staff were super professional and kind.. this is probably the only place I’ll go from now on

They greet every person & make sure you are satisfied with the mark before doing the actual piercing.... I’m satisfied and I would recommend anyone to THE PLUG !!

Laid back ambience, friendly and informed staff, quality tattooing for a more than reasonable price, and flexible scheduling. Shout out to Wryly Fable for a pleasant experience every time.

Jonathon was the only reason I went there his art is amazing he is no longer there and everyone else is trash. Very disappointed. Take care of your employees esp when they bring in most of your business

Its been awile since Ive had a piecing. As soon as paperwork agreements were complete, the piercing began...Fast, Very Littie pain...I Love It. Cant wait to return for 1 more👌🏾

Got my first tattoo here. Friendly staff and amazing people. Best place to get a tattoo. And i came back after a year and still the best place to get a tattoo..

Got my ears pierced it was fairly pain less and quick would recommend. A lil step in prices but worth the money

They were super nice and fast. I will definately come her again if I want more piercings. Thank you!!!!!

Great service every time by Smash! If you need a piercer in the Bay he’s the person to go to.

I took my girlfriend here after she got a tatto in LA and the plug tatto transformed the tatto made it look amazing. Great pricing, super clean inside and out! Great people

Got 3 piercings same day , which I really wanted and loved the service, environment and I didnt feel any pain. I left happy and will return for a tattoo ;).

I went here to get a third eye dermal piercing the guy who do piercing told me he dont out skin to place the piercing I thought it was kinda weird cause Ive been having my dermal on the side of my eye for over five years with no problems at all so I let him do it anyway what the hell so the piercing was only 40 dollars I should of walked out cause you get what you pay for ok that piercing was awful it was red Swollen irritated all that for weeks so of course it rejected so I go back he push it back in it rejected again I was done so I took it out called moms tattoo they told me to let it heal for about 3 weeks and come in so I waited got it done the right way and its not swollen red no nothing if that piercing boy dont know how to do third eye dermal piercing he needs not to do them thats someone face and you dont wanna go around messing up people face and skin I dont recommend you go there for dermal piercing at all but hes good at all other piercing for the low repeat DONT GET YOUR DERMAL PIERCING THERE!!!!!!!!!!!!

My daughter wanted her ears pierced and we came to the plug. They did a great job, the guy was friendly and spoke to her while piercing her ear and she was happy with it-

Tattoo artist Oscar did a beautiful job on my first tattoo which by the way was a decent arm size haha. Would ask for him again to do my other tattoos in the future.

Tattoo came out perfect. I was a little nervous on how it would come out being my first tattoo. Cant complain great artist im definitely going back

I LOVE this place. I come here always for my tats and they come out beautiful 10/10 I always tip. They are that good

Really great very hygienic place all very safe the guy who does the piercings knows very well and is very friendly I really recommend the place is fantastic I hope to go soon to do another piercing

Respectful employees, clean environment, weve already been back 2 more times

Awesome place. my whole family gets their work done at the plug. either piercing or tattoos. their work is amazing

I have gotten multiple piercing here and the staff there are extremely friendly.

They did a amazing job on my piercings my sister got a belly piercing and I got a cartilage I recommend that you should go to the staff is so nice to you and ya you guys should go to

The new girl at the plug is amazing she’s nice and makes you feel comfortable She’s quick prices are good too this place has really turn its self around will be going back 👍🏼

Kim was very nice, friendly, and patient with my piercing. Thank you! Will come again for another piercing 😁

Quinn is the man! Loved the tattoo and not to mention the price, coming back with some more ideas that I’d like to get done

Love this place very clean and friendly staff my 14 year old came to get her first pecerings there and the guy was very fast and clean very professional made her feel very comfortable I will definitely be back

Love them always nice people working there, i have been getting tattoos work there for over 6 years.

Had a great experience today ! Came all the way from Vallejo to here 2 min before closing time and they waited for me when it closed ! great customer service !

I get my tattoo done from Jonny. He always do the best job. He is funny and he know what he is doing. I love his work.

Very quick service with friendly staff. I definitely recommend and come back there for more piercings

Fast service and very clean, answered all my questions. Definitely will come back for future piercings.

Got my belly piercing there about a year ago and the guy made it quick :) cant wait to go back and get my nose piercing!

The Plug always takes care of me! Never too much of a wait & I never have to second guess about the cleanliness of the shop.

Omg got a forehead piercing cant say it wasnt painful but SMASH was AMAZINGLY gentle and I love it!

Love the work Bucketz did on me looking forward too many more tats

They are very clean with wonderful customer service. Although there was a wait, they were handling customers quickly so I didn’t have to wait long.

They are really really good see Johnny he does really really good and has hella good customer service and is hilarious everyone here is nice and very helpful, Friendly and reasonable prices.

The place looked good and they did a good job with my nose piercing. I would highly recommended this place!

My younger brother and I went here a few days ago to get grills the process was quick and the guy doing the grosses very welcoming

I love The Plug...my piercing experiences are always great thank you Smash & Kim! 😘

They are amazing very friendly and very kind to their customers

My tattoo artist did an excellent job. I am very happy with my tattoo.

Brought my daughter for ears piecing great customer service .. Great place highly recommend.Thank you plug tattoo & piercing,

Everyone is really nice and professional. The piercer was fast and very nice. Highly recommended!

It was my daughters first piercing, and the young lady who pierced her was nice. Thankyou

We got two piercings today and it was quick and easy. Everything inside store was clean and organized!

My brother bought his grill here and it looks Fantastic! Definitely come here if you want grills.

The male piercer is very kind & did an awesome job on my tongue piercing !

I made my appointment 3 weeks in advance. Once I arrived , I was checked in and then waited for an hour without any acknowledgement from the tattoo artist. Very unprofessional.

Got all my peicrcings here and my friends too. Everything was amazing the people, prices, and all are peicrcings healed great.

Got work done here very professional new owners same people business is ran way better looks nicer 2

Not that long of a wait time and he did an amazing job and was talkative and I had two of my friends also get a piercing, at a good price too.

This is just exactly where you want to go to get a tattoo any type of piercings any type of hardware and stay also do grills customized and fangs!

Went in to get my tongue pierced very quick and easy. Not my first time will be definitely going back

Best tattoo piercing place got a piercing of a dermal for a great deal nice lady piercing me and great customer service wonderful atmosphere and nice shop get your tattoos here

Very good friendly people as soon as you get there they help you fast and they always keep a smile on there face I love this place💯

I got my nose pierced. Everyone was very nice might go back and get me a tattoo

I got free hand forearm work done here by @fairly_fable_tattoo , design and color turned out awesome!

I was really nervous and they talked me they everything very chill and friendly and plug I got my right nose pierced fast and easy for $25

Our entire family loves this place. Was running late today and they waited a few minutes after closing to assist me.

Went to get my tounge Pierced for my 13th birthday and the girl who helped me was very nice ! :) (snake eyes)