Banter by Piercing Pagoda

Horrible service! Treat you like a criminal when doing a refund/exchange when the salesperson was asked questions upfront before any transactions took place! Horrible local and corporate customer service! Save you money and spend it at a better quality store!

Donna & Elle are absolutely amazing and extremely helpful every time I shop!! 😊

Stephanie was by far the best customer service experience we ever had 😎

Worst place ever! I took my baby of 4 months old here today and It was the most traumatic and horrific piercing experience ever. The girl had no idea what she was doing. First she pierced my daughters left ear and the back piece fell off… they had to get a new back piece and they had to push it in with their hands and my baby was in so much pain! Once she pushed it in we noticed it was so low that it was literally hanging off they edge of her ear lobe with the whole back piece showing from the bottom of her ear lobe! The girl said its not supposed to look like that and she didn’t know why its “sticking out” like that she kept saying its not supposed to be like that and that she couldn’t fix it and i just couldn’t believe her response let alone what she just did! Then she goes on to the next ear and presses the gun and pierces my daughter ear but the gun took the front and back part of the piercing off with it!!! So my daughter just got a hole pierced with no earring and so after they put that hole in her they had to go back in over that first hole and made another hole next to that one with a different piercing gun because apparently their excuse was that the first piercing gun was broken! My daughter was in so much pain from this dragged out experience and i was so shocked and didnt know what to say or do. At the end of the day i spent $95 and her ears are messed up and earrings are crooked! DO NOT TAKE YOUR BABIES HERE!!!

I had a very nice experience! Everybody seemed to know exactly what they were talking about, and they were very friendly as well! I felt very welcomed! Jewelry is exactly what you would expect, you get what you pay for! Very good quality depending on what you’re willing to spend! Even the Cubic zirconium based jewelry is very high quality! The Sterling Silver is my favorite! Love this place!

Took my 4 month old daughter to get her ears pierced before her baptism party and they ruined her ears! Her they didn’t know what they were doing and the messed up her piercings. One ear is pierced too low and the other too high. They had to pierce one ear twice because the gun didn’t work the first time and they had to use their hands to screw on the back part! I never seen anything like this before what a traumatic experience.

Unprofessional doesn’t know how to pierce an infants ears, ruined my child’s ears and it looks ridiculous. Worst experience ever they do not know what they are doing. Go elsewhere ! They do not use needles they use a piercing gun which isn’t even good to use what so ever for the tissue in your earlobes ! You have been warned

Recently gotten my ear pierced by Kristina whom was a wonderful person. She explained to both my daughter and myself on which size earrings to get our pierced with. She even took the time to process the exact piercing of the ears. Damn good employee, damn good person. The 4 stars are going only for Kristina. The other three employees the short black American, the white Caucasian with the black hair and the other white Caucasian are rude as hell. They do not speak to customers nor present themselves professionally. They literally stand there in that tight area joust looking at you the customer to speak. Highly rude. I hope the owner, ceo, someone sees my review and speak yo them. Kristina you are a rock star!!!!

My daughter finally got her ears pierced. Her friends came to join in and we all really enjoyed our time there. Thank you for all your help and such a great job! Her earring look awesome! Everything was aligned perfectly!!

No experience, they did a bad job with my granddaughter, she is five months old,

Thanks againHappy Mothers Day

Leslie did my five month olds ear piercing and she was very experienced, friendly, informative, and wore both face shield and face mask while piercing my infants ears which is what made us come her! Leslie was Awesome!!

This our sister company...Always pleasant and helpful

The ladies at this Piercing Pagoda are so friendly! My experience was very enjoyable and the employees are very knowledgeable about the jewelry and piercings. I got my cartilage pierced during this visit. All of my piercings have been through Piercing Pagoda. I would recommend going to Piercing Pagoda to anyone!

No I didnt get my ears pierced here, but that is besides the point. I dont know how this place is still in the mall or surviving period. They have a bunch of way over priced jewelry which isnt very nice even if it wasnt overpriced.

I had my double piercing here, and it was amazing! The jewelry was nice, and the 2 ladies who were working there were very nice!

I got my gold chain and ear piercing here.The experience was amazing.I recommend that everyone thats looking for a place to get their jewelry or ear piercings should go here.

Experience of the piercing pagoda is the most popular and modern style of art and culture services that have been proven in many areas of public professionalism.

The ladies are wonderful and I am happy with my purchase.

Staff are always nice and professional. Would recommend to anyone

I had them put a battery in my watch, very professional. Didnt communicate much but job got done

Good service. Never got an infection.

Ladies are super friendly and patient 😊

Staff was very friendly and helpful

Great

Best place to go for nice jewelry

I heard some mysterious things happen here

Not even sure it is still in the mall.

Chicken was like rubber, raw maybe

Didnt get service there

Good place, good deals.

Very nice and professional

Teadonable ear piercing prices

Wonderful jewelry, great prices!!!!!

Never been there

Great

Love this place

Nice

Good

Blah store

Looking for earrings

Never been there