I absolutely loved my experience. Anastasia (Im not sure how to spell it, Im sorry) was wonderful. I was very nervous and she made me feel super comfortable with getting my ears pierced. I highly recommend coming here if you are a newbie to piercings. 10/10 Experience 👏👏👏
Anastasia was so warm, personable and professional and did a great job with my piercing! She made me feel comfortable and at ease and the earrings look just how I had hoped.
My toddler was nervous, but Anastasia was awesome. My toddler has type 1 and I was nervous, Anastasia showed me how to care after the piercing
Anastasia was wonderful! She was great with my daughter and very helpful! Would definitely recommend for piercing!
Anastasia and Jericho were absolutely amazing. It was my son’s first time getting his ears pierced, and they made it a breeze
Anastasia was amazing with my young daughter. So well spoken and kind
Anastasia did AMAZING with my 4 month old, she was super sweet, accurate, and quick he cried but almost immediately gave her the biggest smile. 10/10 recommend
Made an appointment for my five year old to have her ears pierced for the first time. My partner was running late and Anastasia showed no signs of frustration. She was friendly, knowledgeable and PATIENT. She was very thorough. She made my daughter feel comfortable and even gave her a lollipop! Will definitely be recommending to friends!Also, I don’t remember the other lady’s name that was there but she was extremely kind and professional as well.
Took my infant daughter there to get her ears pierced. Nancy did such a great job! She was extremely knowledgeable, helpful and friendly. You can’t tell in the photo because I covered her face, but my daughter is smiling. Nancy was so great with my daughter. I would come back! Thanks, Nancy!!
They were friendly, professional, and everything went quick and easy no tears no pain
Quick easy and knowledgeable. Thank you Calista at the outlet collection😃
Great service!!!! Love Anastasia
Karina was beyond amazing at the auburn location! She pierced my 12 year olds ears, he was scared but she was patient and after the first ear he says I like it lol and she continued on with the 2nd one. She was super helpful and I highly recommend her!
I got my ears pierced today, by Karynna. The was very friendly and professional. She made sure that the location of my ear piercings were properly aligned and made recommendations regarding the type of earnings I should choose. After, she also explained aftercare, etc.
These guys are amazing! Exact definition of the best customer service. I am so glad that I chose this business for getting my ears pierced when it showed up on Googls search.
Great, and best to buy the warranty so u can upgrade ur jewelry later when u get more funds, just make sure whoever is doing ur upgrade doesnt zero out ur policy like mine did after only one upgrade, I found out a month later when I tried to upgrade my necklace again that the lady who did my upgrade had zeroed out my warranty n that she isnt working there no more
Excellent piercing and selection of earrings.However, todays experience was not acceptable.They were busy, I waited in line for 25minutes to make my purchase. Two wonen who had a purchase just after I arrived came back and I was told by the customer service person that they were next.
Nancy … she was the best … She is patient and provided us with excellent customer service .Every time she was there she giving us all the options and answering all the questions we have in mind.
Anastasia was amazing she helped me get a extra 30% off thank you
Anastasia was very helpful and great support and very knowledgeable!
Ms. Madison at the Auburn Outlet’s Piercing Pagoda is amazing. She made the first Piercing experience for our 4 year old memorable.
Anastasia very helpful. Has lots of info to help you out.
Very nice and friendly.. I will definitely come back again soon 🙂
If you take your young child here and hope to use the extended warranty, don’t. Not worth it. Terrible service. Won’t be referring ANYONE HERE.
I took my baby there they did a great job, the staff were friendly and they were so good to my baby.
Armando at Outlet Collections mall gave me great service! I would shop here again!
Anastasia was lovely’
The lady was very attentive and nice, she suggested the best options for my ear piercings, and was super hygienic.
Wonderful staff! Very helpful. Great customer service. Would highly recommend this location for your jewelry needs!
The customer service is impeccable. Thank you!
Very Persistent and rude. Wouldn’t take no for an answer and invasion of personal space. Never visiting again.
I love this place excellent customer service and professional piercing
Awsome experience great staff!!
Good deals 👍 I would recommend