Claires

1601 Willow Lawn Dr SPC A-6, Richmond, VA 23230, United States
Appearance
Claires
Comments
Qu
Review №1

My experience at this location was phenomenal! Alice was nothing short of amazing! She was friendly, professional and helpful! My husband and I arrived with 6 kids in tow. All getting ears pierced as well as myself. She treated us great and provided wonderful service. Thank you Alice. We highly recommend you!

Gl
Review №2

I shopped with my daughter and granddaughter for 40 minutes. The granddaughter is just so happy to be there surrounded by so many hair, ear, girl accessories! They had a great sale the day we were there and all 3 of us stocked up on our bling. The sales girl was fun and helpful. The store was clean and bright. Tons of extra accessories selections for an 11 year old girl. I love my new head band also

Le
Review №3

The store is under new management! Their hours are 10-7!

Li
Review №4

Me and my kids have been shopping in clairs Spence they were in diapers never once have I had a problem there. There service was great instill this afternoon we were waiting in line for almost an hour ! That is so ridiculous . And you want to know why service person was doing a girls earrings yeah yeah yeah I don’t mind that but I do mine when she doesn’t even think about coming up to the register to help three folks in line she just goes on to do in another person‘s ears peirsed when we got there befor them that it is ridiculous I am never bringing my kids there again your service is terrible

Mi
Review №5

Me and my wife were shopping for some accessories and we weren’t aware of the special they had. Instead of taking advantage of us, the friendly employee offered us to pick 3 more items for $10 or less for free. Thanks so much!

Ms
Review №6

🎉I love this place I love giving people gifts from here I love giving my nieces gifts from here I even love stuff from here Excellent Customer Service very caring and willing to exist and anything that you need all you do is ask , you can even get your ears pierced children all its in the Willow Lawn shopping center beside Vision Works thank you enjoy 🙏🏽💝🎉

Do
Review №7

A wonderland for any little girl... As well as those seeking every type of hair accessory - including fun seasonals, the latest princess gear, backpacks, hats, tiaras, purses, boas and everything unicorn and sparkly you could want!

Kr
Review №8

Got my second and third lobe piercings done here.. great customer service every time I go in there.. love the sales.. I wish they had more phone case options for iPhone X but that’s minor

X.
Review №9

My daughter got her Helix pierced for her 14th birthday over the weekend....The associate Paige was very friendly,helpful and efficient!! Good Customer Service

Vi
Review №10

My daughter got her ears pierced ay Claires but i have a hard time taking off the back I usually go back for they can take it out i went inside location today the young lady said she could not take the back off she stood so far back as if it was an issue my daughter have surgery coming up she need her earrings out so i thought i would take her to experts who no how to take those earrings back off where is help when you need it !!

Br
Review №11

The store says that they open at 12:00. I came at almost 4:00pm dark inside and lights off. I thought I may went to the wrong side went around and see nobody inside as well.

Mo
Review №12

Crystal was AMAZING! So patient. She took her time and made my daughter feel extremely comfortable in order to pierce ears.

it
Review №13

I give 3 becouse i went to get JoJo siwa bows but it does not has all the color bows and i like DanceMoms

Fl
Review №14

First time here got my daughter ears pierced and they was really friendly lots of good customer service lots of nice things in there too

ma
Review №15

I store must open today at12.30 i came two tomes at 12:30 and 1:00 o’clock and they still closed

Wi
Review №16

I fade out here to shop on Monday, December 12th. The store is closed are 12:30 pm. Why?

tx
Review №17

Do not buy the earrings here I bought these little rose earrings and I got sick for 3 days and lost my appetite when I was wearing them when I toke them off I was sick anymore please don’t buy them

Ju
Review №18

Didnt have what we were looking for but store was clean and staff were friendly.

Ro
Review №19

Great service everything was explained to us for what we wanted to have done.

Cl
Review №20

My girlfriend got her ears pierced there she really likes this place so I like you too

Fl
Review №21

Theres NOTHING in Claires if youre looking for African beads, African hair clips.. ect.

Pe
Review №22

Good prices and helpful staff.

Ja
Review №23

I found what I was looking for at a good price.Thank you

M
Review №24

Nice store at willow lane and it’s specially for ladies

Sa
Review №25

Neat place to shop, good customer service

Me
Review №26

Rude customer service representative. Will not be going back.

Co
Review №27

2/13/17...2:49 p.m. Doors locked. No one visible, no answering of phone ???

Xa
Review №28

Where I got my first piercings from love it.🌟✨

An
Review №29

The store is permanently closed

ge
Review №30

Got babys ears done here.... fantastic!!

Ti
Review №31

My kid loves this place

Ma
Review №32

Associate was very helpful.

Ti
Review №33

13 yr old is addicted to the place

Co
Review №34

This is great for younger girls

He
Review №35

Hair bows

An
Review №36

Extremely helpful!

ro
Review №37

Earrings jewelry galore

F
Review №38

High as hell

Je
Review №39

It has variety

Information
9 Photos
39 Comments
3.6 Rating
  • Address:1601 Willow Lawn Dr SPC A-6, Richmond, VA 23230, United States
  • Site:https://stores.claires.com/us/va/richmond/5057.html
  • Phone:+1 804-282-1209
Categories
  • Ear piercing service
Working hours
  • Monday:10 AM–7 PM
  • Tuesday:10 AM–7 PM
  • Wednesday:10 AM–7 PM
  • Thursday:10 AM–7 PM
  • Friday:10 AM–7 PM
  • Saturday:10 AM–7 PM
  • Sunday:12–6 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Similar organizations