River City Tattoo Co

1128 N Arthur Ashe Blvd, Richmond, VA 23230, United States
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River City Tattoo Co
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Je
Review №1

Evan, Britt and Jessica were all absolutely fantastic with my six year old for her ear piercings! They were all so patient and kind and made us feel right at home. Highly recommended!!

Ru
Review №2

Went to River City for a rook piercing today and had a great experience with Laura ! They had a bit of a wait when I came in but they worked through it thoroughly and were so kind. Laura explained the jewelry variety super well and took me back. The piercing was no time at all, she went through all the aftercare and was so funny & great to work with. The way she pierced I was left with nearly no pain and just pressure. Highly recommend river city and Laura Blue Byrd specifically !

Ch
Review №3

Everyone did an amazing job at making my son feel comfortable and giving us both a great experience. Jessica was the best piercer I’ve ever had the pleasure of piercing myself and my son. I highly recommend RCT for you to have a great experience.

Ta
Review №4

Today I met with the manager, Jessica Simmons. It was a wonderful experience compared to my previous encounter here, where I waited 2 hours only to be denied my navel piercing. After a few emails, Jessica was able to see me and do my navel piercing. It was quick and painless. She was very gentle and made me feel comfortable. Jessica did my piercing free of charge and even gave me an aftercare kit due to my previous bad experience. She truly made up for it! Thank you.

Wi
Review №5

Got my nose pierced. very fast, clean, safe. I use a wheelchair and they had accommodations for the entry step. Thanks for helping me and thanks for the service!

Ra
Review №6

River City did an Absolute wonderful job with my baby🥰 he absolutely loved Kyah. The atmosphere was amazing and everyone was super nice!! Thank you so much!! Even brought another person in to record for my memories. I greatly appreciate the experience!!

S
Review №7

Brought my 5 year old daughter to get her ears pierced. Everyone was so friendly. I completely recommend making appointments for whatever it is you’re getting done. It was packed in there. Jessica was truly AMAZING!! She was so sweet and calm with my little one during the whole process. She made everything so easy and relaxing for all of us there. I recommend her beyond words! Thank you so much Jessica for everything 🩷

Ka
Review №8

I took my daughter here to get her ears pierced and the whole experience was professional from beginning to end. Customer service was on point and this place is super clean and takes sanitation seriously, which I so appreciated. Morgan was our piercing guy and he was so thorough it felt like we were in a doctors office. My daughter had a great experience and she loves her earrings. I highly recommend this place and location. Very top notch.

Er
Review №9

Best piercing experience I’ve ever had!! Everyone was so nice at River City and Morgan is the absolute best. I was with two other friends and he was so kind and patient with all of us. Extremely respectful and personable. He made the entire process seamless. I’ll recommend River City to anyone 1000%.

sa
Review №10

I LOVE this place!! From the moment I entered, the most cheerful and kind and positive person met me and my sis to get us started and make the whole process easy and enjoyable for us on our girls day out. Its amazing how the 1st impression upon entering a place can really make or break an experience... and this was the best experience by far I have had in a tattoo and piercing place. If thats not enough already, the 2nd person that helped us was also incredibly kind and cheerful and easy going and knowledgeable. He was so helpful on guiding us on what was best for us while still considering our interests. This mans name was Matt and the 1st woman who was at the front desk was Lily Graham. Ive already laughed and smiled and just had a grand time with my sis and this is just the beginning! I would recommend Anyone to come here! As a person who believes in And loves Jesus, many of these kinds of businesses can be highly offensive.. honestly why its taken me so long to go back to any tattoo/piercing place to get another... but this place is incredibly family friendly, without the myraids of grotesque pictures all over the wall.. instead most are really just artistic, fun and creative and interesting... so many cool things to look at too! Seriously.. they even have tiara! This is the place yo go for any reason., esp if you are a believer and a family person. :) with those two being my first experience here tho... seriously this place cant go wrong.. they are gold and a rare find! There was also this woman that was crossed paths with a couple of times while we were there named Lindsay and she made a point to genuinely connect with us each time. Such incredible people ❤️. Now for the climax of this entire stay... The tattoo artist who did our piercings was above anything we could of even known to anticipate. Her calm and happy manner was genuine and palpable.. she had a charisma that lit up the room, and a professional knowledge and ease that she executed with precision and in a non hurried perfect pace. She even offered us juice at the end.. my sister commented that she could be a surgeon. Lol. I told her I felt like she is the only person that should do piercings ever. Haha. Im floored by our experience today.. its an incredible highlight of our family time together that we will remember and cherish for the rest of our lives. As we left every single one of them were up there just as amazing as at the start of our visit. Just really beautiful and real and gifted individuals. I count it a pleasure and honor to of gone there over another place because I cant imagine EVER going anywhere else!Ok so I gave to update! An amazing woman named Blue did our second set of piercings only the following day after more of our family came into town. Ofcourse we came back to the same place! Lol. The person that greeted us and talked with us was soooo sweet.. I wish I could remember her name.. but one of the men that worked there as a tattoo artist was her hubby. Anyways our experience with Blue was beyond incredible. She was so amicable and gentle and peacable and really good at her job! Its obvious that she is incredibly gifted! Also its been a couple weeks or so and these piercings have all healed marvelously and look amazing! Im so incredibly pleased with this place and the artists and people and just our all around experiences! Our second family time there did not disappoint but shone just as bright! Thanks so much!! And God bless!

Sa
Review №11

We would highly recommend RCT for kids (and adult) piercings! Midge, Brittany, and Evan were amazing with our five year old! They took their time, were engaging, and kept her calm about the process! We could not have asked for a better experience! Thank you!

Li
Review №12

Kyah was AWESOME!!! She pierced my nipples for me and boy let me tell you i wanna go get them done again just to be around her energy!!! I love rct & all there locations are amazing. Artist & piercers actually care about your comfort. Rock on kyah i will be back to see you when i need something done again!

An
Review №13

It all started with Ashley helping me get scheduled properly with Jessica. She was very helpful and I loved that she contacted me right away when there was a website error with scheduling. Secondly I want to tell you how amazing Jessica is. I had the VCH piercing and was really worried about pain and possible issues. Jessica took the time to explain everything we were going to do before we did it, she took a short health history, took measurements and the piercing was quick and painless. She made me feel very relaxed and comfortable during an intimate and delicate procedure. Her facility is the cleanest I have ever seen anywhere in my thirty years of getting tattoos and piercings. She is very knowledgeable and I will only be going to her for all my future piercings. I completely trust her advice and how she explains everything from beginning to end and the complete healing process as well. I absolutely love her and her staff.

Sa
Review №14

We took our 5 year old daughter to get her ears pierced and had the best experience. The facility was very clean and the staff was very professional. Evan spent 15-20 minutes making sure the placement was perfect. He talked our daughter through every step of the way, letting her know exactly what was going to be done and when. Next came numbing cream, which had sit for about 20-30 minutes. The actual piercing didnt take very long. We loved the fact that it was a tandem piercing, meaning Evan and Ashley pierced both of ears at the same time. She received a goodie bag with cleaning care, stickers and temporary tattoos. Overall our experience was great and it was well worth the cost to make sure it was done correctly.

Kr
Review №15

My 10 year old daughter got her ears pierced at River City Tattoo today by Evan & Kyah. We couldn’t have had a better experience. My daughter, who is afraid of everything, even gives it two thumbs up! I will recommend to anyone who will listen.

Ja
Review №16

The absolute best place for your kid to get their ears pierced. We took both our daughters here and the experience is top notch. They take their time and are so sweet with the kids, even giving them a little goodie bag and certificate once they are done. There is a wide selection of earrings and I really love that they offer flat backs. I can’t say enough good things about our experience. It is the prime example of “you get what you pay for”.

Hi
Review №17

Took both my girls (5 and 7 months) to get their ears pierced and had a fantastic experience! Kyah and Brittany were so sweet and knowledgeable! Would 100% recommend others to go there and would go for other piercings.

Ma
Review №18

River City is always good and I’ve had several piercings done there previously. Always safe, professional, efficient with paperwork, and a wonderful selection of jewelry. My most recent visit was an impulse drop-in and I just happened to get Linzi as my piercer…she was amazing! She helped me through my decision-making and had wonderful suggestions! She’s an amazing technician and an even better person! 5 stars only because I can’t give more!!!

Br
Review №19

Jessica Simmons has done 3 of my piercings with the first one being when I was 18 years old which was 24 years ago. I am now 43 and she’s done both my tragus piercings several years ago and she just did my floating naval piercing today. She is thorough, kind, patient, and such a wonderful human being. She took her time with me and showed me tons of jewelry options and never once got frustrated because she was with me for a while. I’ve always been impressed with how friendly and respectful everyone is at River City Tattoo! I highly recommend them! Thanks again Jess for being so great at what you do! ☺️

cl
Review №20

Took my daughter here for ear piercing, and it was such a positive experience. Kyah and Evan were awesome and walked through every part of the procedure with her. She drew an updated self portrait when she got home, which says it all about how she felt about her experience!

Ju
Review №21

They were amazing piercings my daughters ears. They talked her through the entire process they were very gentle and confidence building. 10 for 10 will recommend and come back. Kaya (sp) and Brittany were amazing

K
Review №22

We came to RCT for earpiercing for an 8 year old and a nose piercing for an adult and we will never go anywhere else! Kyah and Brittany were amazing, thoughtful, informative, and really made it the smoothest experience possible for us. They eased all of our nervous feelings and answered questions without judgment. Super grateful for their care! Highly recommend.

Ki
Review №23

The kindest people ever! We came in and everybody was very warm and welcoming. Everybody was incredible and our artist did a phenomenal job on our tattoos. It was a very safe environment and we all felt more than comfortable here. I would 1000% recommend!!

st
Review №24

Jessica was amazing. This was my first piercing (besides my ears that were pierced when I was a baby) and I got my septum pierced. Ive been wanting this piercing for a while and it was a wonderful experience and Jessica made me feel so comfortable. I got my piercing at Galaxy Con in San Jose. I love that I was able to have this experience at this convention and I look forward to seeing them at con next year!

Je
Review №25

My daughter got second piercings on her lobes with Mikey and it was a fantastic experience. My daughter easily scheduled an appointment online and when we arrived everyone we interacted with was helpful and friendly, and the process was clean and very well done, and after care instructions were thorough. My daughter said Mikey made her feel very confident and comfortable. Highly recommend!

Do
Review №26

Had a great experience when taking my child in for an ear piercing at River City Tattoo. Friendly front desk staff, very clean studio, and it all went very fast. Brittany and Kyah were amazing. They explained everything to my daughter before they did it. We walked out very happy clients. I would highly recommend them to all parents!

Ka
Review №27

The prices here for piercings are pricey but they’re done so well I can’t complain. I got 2 helix piercings done and first off- cleanest piercing shop I’ve been to. Secondly- the people working there are angels, they’re so kind and understanding. Third- I wanted a woman to pierce me and they didn’t question me and instantly made it work! I absolutely love this place, I’ll definitely be coming back.

Ho
Review №28

I brought my newly minted 8 year old for ear piercing and was very impressed with the ease of the process and the experience with the piercers. My daughter was nervous but Kyah and Evan were kind and put her at ease. It was great having two piercers to make the process quick! 5 years ago I brought my oldest to this same location and had a great experience then as well. I like that the piercing package includes after care supplies so we are set up for success. I would definitely recommend this location for safe, professional kid piercings.

An
Review №29

We took our child here to get her ears pierced and overall had a great experience. Everyone was nice, space was clean, staff informative. Her ears looked great after. My only downside is they told us it would be $200 (for the child package & the earring we chose), which we were fine with. After I checked out I didn’t realize until later that the price was much much higher. They charged 175 for the package then 80 for the earring for a total $255. We also tipped $40 on top of that so the grand total was a bit over $300 after taxes. I can appreciate good work and how well they did, but just a little in shock over the price especially after we were told it was less before. We should’ve said something when we were there, but commuted from out of town and didn’t realize til we checked our bank later.

G
Review №30

Did an amazing job with ear piercing for our child. Very careful and professional

Mi
Review №31

Amazing staff! We got our 8 year old’s ears pierced here and they could not have been better with kids. Such a cool vibe and took a lot of time to make sure our little girl was comfortable and part of the process. I would definitely recommend them to friends!

Er
Review №32

Got my daughter’s ears pierced. Everyone was so sweet and gentle with her. She had the best time. It is definitely a bit more expensive (the child piercing package for 8 and younger) but it was worth it.

Gr
Review №33

My piercer Morgan was FANTASTIC. He’s uber professional, experienced, and actually has travelled the country as a Special Guest Artist and worked at MANY well-renowned locations. I’ve had a few piercings before, but nothing like this and was nervous. He took his time to explain things, answered all of my questions and more, and while working was able to help keep me calm and distracted by having honest, thoughtful conversation!! It was so great. Could not have asked for a better experience. Thank you, Morgan!

Ke
Review №34

This tattoo shop is absolutely amazing! i highly recommend coming here, the staff is very kind and welcoming. I felt very comfortable and safe here knowing that this shop has such diverse staff. I had a great experience with my artist and am absolutely in love with my new tattoos! i could not recommend this place more, and i would love to come back.

St
Review №35

Discovered them at Galaxycon! I was looking to get a flat piercing after my last one was mispositioned from a different shop. The experience was 5/5! Jessica was extremely nice and explained the process to me as we went. Im really bad with names so I already forgot the girl at the front who explained the pricing to me, but she was wonderful!I ended up also buying the full sized aftercare from them as well because they were so nice.

Sh
Review №36

Such a wonderful experience getting my daughter’s ears pierced! Everyone was super friendly and very informative! We got the kids package to have both ears done at the same time and it was so worth it!

Sa
Review №37

I got my nose pierced at an Animate convention. Jessica Simmons owner of River City Tattoo, talked me through the entire process. I originally was going to have my nose pierced on each side but once she put the dots on my nose she could tell I was indecisive. Jessica suggested doing the two piercings on the same side. Yes!!! That is exactly what I wanted! It was not as painful as I expected. Very professional, very clean, and gave me excellent instructions on the aftercare. They also sold the aftercare products, which is very convenient. Highly recommend RCT and Jessica Simmons.

Li
Review №38

I never leave reviews and rarely willingly wait in lines but had to in this case. I walked in for a long-awaited nose piercing and immediately connected with Kyah. She is incredibly talented, warm, enthusiastic and immediately put me at ease. Cant recommend enough but DO recommend you schedule an appointment as youll likely have to wait to be seen. The wait was well worth it, her placement was awesome on the first try, and made the whole experience easy, fast, painless and fun. Shes my go to recommendation for any friends in RVA getting a piercing.

Ju
Review №39

Helix was done a year ago, the conch was just done today. Awesome place for piercings!

Ch
Review №40

The place was amazing, the care and hospitality of the place felt welcoming. I got my lips pierced and it was just an amazing experience, I hope to come back again.

pi
Review №41

I got my vertical labret pierced by Jessica! she was very sweet and the piercing went very smoothly :). definitely recommend! she was very patient n calming.

La
Review №42

I took my 4 year old to get her ears pierced and she was very nervous. Brittany and Kyah were so patient with her, talked to her the whole time and reassured her. They let her take her time to get comfortable and cheered her on when she started to show she was scared. They were absolutely amazing. Very clean and sanitary too. Front desk and other staff in the front were also so friendly and helpful. 10/10 recommend!!!

Sa
Review №43

Morgan was the best! He took the time to explain the procedure and make my daughter feel so comfortable that she hardly even noticed when her ears were pierced. Highly recommend!

Ka
Review №44

I got my daughter earrings pierced, no issues with that after 4 weeks one of the earrings broke, i found it. Went back to get the earring replaced or to get a back pierce.Was a horrible customer service, i paid extra for some ‘insurance’ 😂 the lady was trying to charge me 20$ for the back, it literally cost them probably 5$ to give me a back and make a customer happy.Don’t pay extra for their insurance and “fancy” earrings for the babies. Waist of money and terrible customer service after the initial appointment that cost me 280$ for baby earrings piercing.

Va
Review №45

Took my daughter to get her first ear piercing. The staff was fabulous. They put my nervous kid at ease and she is super excited about her new piercings. Everything was also super clean and the staff was super professional.

Ki
Review №46

Kyah went out of her way to make my kids ear piercing experience as painless as possible. We commuted there after it being recommended by multiple people. Best decision ever! She gave them juice, numbed their ears, talked them through every step, and did both sides at the same time with an assistant. She was very kid friendly. They left with a whole bag full of goodies. She answered all our questions and gave great after care advice. We will definitely be back for our younger one’s turn. If you are looking for a great kids piercing place, this is it.

Sh
Review №47

The staff is super friendly, and the shop has a really good vibe when coming in. Morgan helped me and they did a wonderful job. They explained the process and walked me through the steps for aftercare. I love my new piercing and will definitely be back! Highly recommend. Thank you for servicing my siblings and I! 😭🫶🏽

El
Review №48

RCT is my go-to for piercings! Most recently I had Linzi for my belly button (navel) piercing. I had it done for about 10 years and then took it out for the last few years, so this was my second time having it pierced. It was completely painless and Linzi was able to go in the same spot it was pierced before. I feel like a teenager again and I love it! Thank you Linzi and RCT!

He
Review №49

We took my 8 month old to get her ears done at RCT. We had Linzi and Kyah take care of us and I would highly recommend their services to anyone interested in getting their babies ears pierced. The service is with the price 20 time over and they were so good with my baby!

Sa
Review №50

I’m very happy I chose this place for my nose piercing. Staff is just amazing and so friendly.They answer all questions and make you feel comfortable. Definitely coming for a tattoo in the future!!!! I highly recommend!

Ca
Review №51

Blue was amazing through my daith piercing! Calm, soft spoken, clearly explained everything she was doing as she was doing it. She made sure I was ready before starting the actual piercing, told me when the worst part was over, and was helpful with telling me aftercare. Thanks and see you in 6 weeks for a check in!

CJ
Review №52

I’ve gotten four piercing done at RCT each time I remember having a good experience. The staff makes you feel very welcomed and they are so kind. Today I went in to get my nostril piercing checked and to downsize my snakebite piercings. I ended up needing custom sized posts for my snakebites which Kyah, the piercer helping me was happy to accommodate. I love how the piercers walk you through everything and answer any questions you may have. Overall I highly recommend getting piercings done here!

An
Review №53

Took my (almost 1 year old) daughter to get her ears pierced and I was blown away by Kyah & Evan. They were SO sweet and just absolutely amazing with my girl. They really take the time to make sure everything is perfect & they educate you through the process the entire time. I HIGHLY recommend going through River city to have your children’s ears pierced.

Ca
Review №54

I took my 8 year old to get her ears pierced. Kyah and Linzi were amazing! They took so much time making sure placement was perfect not only now but also as she grows. They were calm and soothing, talking her through every step to make sure she was comfortable. They even had the patience of saints with her little brother who was bored and talking their ears off. Thank you!!!!

Ch
Review №55

DO NOT GET PIERCED HERE!!!!!! I went in for a simple jewelry swap for my ear loads. I was left alone with an apprentice, who proceeded to ruin my earlobes, because they couldn’t find the back hole for each ear. I didn’t get a chance to catch their name because I was so upset, but it was the tall Caucasian with long brunette hair and bangs. They kept poking each ears back-and-forth about three different times. They couldn’t get it through and only stopped after I told them I had started bleeding out of one ear from all their attempts. They then proceeded to get another apprentice, who was able to do it fairly quickly, but the damage was already done to my earlobes, and all the healing that my lobes have done were wasted. I would not recommend coming to this establishment for any types of piercing even if it’s with one of the mentors if they can’t even teach their apprentices to do simple, earlobe swaps. Their tattoo artists are all great people highly recommend if you do wish to go for any type of Japanese traditional work. I got a lucky frog when i went for my tattoo appointment

Mi
Review №56

My experience was horrible I went august 8, 2024 I waited over and hour and a half when All I was doing was having a new piece of jewelry out in place of my old one. So after two hours I had to actually buy the jewelry and come home and watch you tube videos to tell me how to replace it. I will never take my business there for any reason and I didint even get any type of discount for my two hour wait not even I’m sorry nothing they were EXTREMELY RUDE and I used to think so highly of them I’ll from here on out go somewhere else in Richmond unless they can fix or redeem this problem somehow

Ki
Review №57

Great experience! Excellent service by Kyah and Brittany who pierced our 13 year old daughter’s ears! This is why RCT rocks: online appointment; greets upon arrival; jewelry explanation and costs; doctors office environment—gloves, masks, sterile, perfect patient care; piercing procedure and aftercare explained, and all questions answered. We will definitely recommend RCT-Blvd to others!

hi
Review №58

We cant recommend enough for our recent baby ear piercing experience! From the very beginning, Kyan, Evan and Brittany were incredibly professional and calming.During the piercing itself, Kyan was incredibly gentle and efficient. Lexplained each step clearly and kept our baby as comfortable as possible.We are so happy with how the piercings look - they are perfectly aligned and just what we wanted. They also provided excellent aftercare instructions, ensuring we know exactly what to do to keep the piercings healthy.I would recommend this place to all the new parents who are concerned where to go for piercing of little ones.

mi
Review №59

Evan and Brittany provided an excellent experience for my 9YO daughter getting her lobes pierced. My family always comes here for piercings and we’ve never had a bad experience! Quality service. Thanks RCT!!

Re
Review №60

Absolutely great. My daughter had asked to get her ears pierced and she was finally responsible enough to do it. They took the time to explain everything not only to parents but also to her. They were caring and it was an overall wonderful experience. If you are looking to get your kids ears pierced, I highly recommend Linzi and Blue.

Ka
Review №61

This is the BEST place for children’s piercing! So professional and thoughtful. The team eased all nervousness and talked through every step with my child. It was a beautiful experience and we are so pleased with the results!

Je
Review №62

I brought my 4 year old daughter in to get her ears pierced and we had the BEST experience with Kyah and Brittany! They made her feel comfortable from the beginning by talking her through everything and allowing her to ask questions. They then spent time marking her ears to get the perfect placement of the earrings and making sure I was also happy with it. Numbing medicine was applied for about 20 minutes and they gave her a juice box during this time, which she loved. The actual ear piercing was so fast and she barely felt it after the numbing cream. Kyah and Brittany brought her a goodie bag at the end, making sure that she remembered the whole thing as a positive experience. I highly recommend bringing your kids here to get their ears pierced (or yourself as an adult)!

ro
Review №63

Brought my daughter in to get ears pierced. Thought it was going to be in and out but they took the time to place the holes in the correct spot so it was even on the the head not even on the lobe. Morgan was awesome with her and helped her to relax and be at ease. It was a great experience and will recommend anyone looking to get childrens ears pierced to go here. It couldnt have been a more pleasant experience

Ju
Review №64

I can not thank our awesome piercer Kyah enough for handling my baby girl’s ear piercing! She was SO good with my 11 month old daughter. She took the time to not only make sure she did a fantastic job on the piercing but also helped my daughter feel more at ease with the whole process! We will defiantly be back to Kyah in the future for anymore piercing needs!!!

sp
Review №65

Called in advance and asked for rate for a piercing and was quoted $65-$70 over the phone, got to the shop and was told $85 with taxes, ended up paying $91. i dont like omission and inconsistency. if it was going to be $91, they should have just came out and said so.

Ju
Review №66

We took our daughter to get her ears pierced today. The whole experience was amazing! They were very friendly and explained the piercing process to her (and us) in language she would understand. Each step was addressed and explained before they started. If you are looking to get your child’s ears pierced, this is the place to go. Kyah and Evan were wonderful!

Ga
Review №67

My 6yr old daughter got her ears pierced here and the staff was phenomenal. The room we were in was clean, the instructions given were clear, and the whole experience is one my daughter will remember forever. She was so excited to go through the process, pick out her earrings, and be informed every step of the way of what will happen next. I wouldnt take my child anywhere else!

Am
Review №68

Brandon Saunders was amazing as always, his work is phenomenal and interactions are always good.Morgan- if you’re looking for someone to pierce your kiddos ears that is the life of the party keeping you and your kids happy, he’s your guy. Sense of Humor, Cleanliness, patience and how seamless he made getting my 10 year olds ears is a 10/10. We will be back!!

Ca
Review №69

Me and my wife took our 7 year old daughter to get her ears pierced at RCT. Were very happy we did! Jess and Linzi did the piercing, and did an amazing job! The piercings came out perfect! She didnt feel a thing. They made our daughter feel happy and comfortable. Well be back in 8-10 weeks. Highly recommended!

Ka
Review №70

Had my septum done at GalaxyCon! Jessica was So sweet knowledgeable and patient. Made sure to answer any questions and made me feel safe. 10 out of 10 would return again!

me
Review №71

Took my daughter for a nose piercing and to switch out her previous piercing earring. The staff is always on point. Great customer service and they are so attentive. Matt (crazy legs) was great and Shawn (angle fingers) was our piercer today and he was amazing! Dad jokes and all! As usual will always return. Over the top customer service, great vibes and quality products.

Tr
Review №72

So this is how it is supposed to be done! This was such a great experience. On a college tour with my daughter and we stopped in to get a second ear piercing. Linzi was amazing! Everything was so clean and the staff there clearly knows what they are doing. Highly recommend!!!

Lo
Review №73

(Heads up i’m gonna be raving about how awesome this was for me, so it’s long. Sorry.)To put it bluntly; I got both of my eyebrows pierced at Galaxy Con in OKC this year (2024) and i had an AMAZING time and experience! My piercer was Mr. Morgan and he was so genuine and honest. I had a great experience with him.To go more into detail about WHY i loved my experience:He made sure that i was comfortable, and confident if i wanted to move the placement of my new piercings. And he communicated clearly and calmly. I felt safe around him and i felt good overall that someone as nice and badass as him was gonna be piercing me. He earned my trust quick. He did not hesitate to take the time and try to align my piercings and make it look good according to my face so it wouldn’t look odd; which i LOVED. I also made him aware of my scar from my old eyebrow piercing that ripped out and he did a great job with helping me find a good placement that i liked that would avoid it. I just love my new piercings.I could go on and on about the experience, it’s definitely a cool story to tell when people ask where i got my piercings. I had zero issues except for one:I just wish your company was closer to OKC so i could come back more often! 😂Two thumbs up! 👍👍

So
Review №74

We had Kyah do our piercings for my mom & my sister. She was so thorough in her question asking and made us feel so comfortable. She was so sweet to talk to & made our experience wonderful! We would definitely come see her again! Thank you Kyah!!

Ma
Review №75

All around great experience. All I needed was a jewlery change, but if I want a piercing, Ill go back to Kyah.I called ahead asking about reservations, and they were booked for the day, but was informed I could try as a walk-in. When I showed up, I got lucky and only had to wait around 20-30 minutes (just as Id been told). Everyone was super nice and helpful, and they seemed organized. I had a few questions about jewelery allergies that the person at the front desk was more than happy to find the answer to.Kyah was awesome. Very friendly and helpful, and had a gentle approach, which I appreciated. Great communication (letting me know each step). Ill for sure be back to her for any piercings.

Ch
Review №76

They took their time and did everything right, in a loving way. They respected the girls, explaining each step without talking down to them. When they realized our daughters ears would be more comfortable with a different style, they happily started over.Tremendous service and care. I can see why RCT is beloved in Richmond.

Ca
Review №77

We had a wonderful experience at RCT! We took our 5 year old daughter to get her ears pierced. From the initial phone call booking the appointment to the piercing-great experience! Everyone was so friendly & kind. They made sure Charlotte was happy & helped ease her nerves. Their attention to detail was amazing. A huge thank you to Maisie and Mikey for make this a memorable experience for my girl! They did a great job!

Ri
Review №78

River City Tatoo on the Boulevard is a great place to visit for getting ears pierced!!! Thank you Morgan for being such a kind and wonderful person to work with💜. It’s so nice that I may have to come back for another visit soon:). Thanks again!

Al
Review №79

I went to go get my nipples pierced and my piercer, Mikey made it painless and easy. She also used to short bars and pierced one incorrectly. The shop tried to swap the bars but after around 15minutes of crying and them trying I got a refund and left because it was extremely painful. The shop was good but dont go to Mikey for a nipple piercing it was a unpleasant expirence that resulted in a ton of pain.

Br
Review №80

I love river city tattoo! I’ve gotten a total of 5 piercings here: my second and third lobes on both sides and my rook. They are super nice and understanding.

Je
Review №81

Linzi and Kyah were amazing with our girl! They made her feel so at ease and comfortable. I highly recommend, so much so that my sister in law and I are thinking about coming in and getting our ears done again. I wish I had known about this when I got my ears pierced when I was younger.

Ma
Review №82

Amazing experience having my daughter’s ears pierced. They explained the process extremely well and ensured we were comfortable before the piercing.

Au
Review №83

I came in to get my navel jewelry changed. They were very helpful and told me to come back because of the current jewelry I had that I got from another piercer in Richmond. They also wrote down a website that would help me find trusted piercers back home.Great quality, helpful, clean, and friendly.

Ke
Review №84

I can’t say enough about how wonderful the staff is at RCT!!! We had our daughter’s ears pierced after MANY people have recommended it and we are the next to highly recommend it!! Evan did an awesome job getting us back and ready. Our little lady was so excited! Kyah and Linzi are wonderful at tandem piercing! They prepared us for it and made our child ready and involved her the entire way. They did a fabulous job making sure it was pierced correctly and our kid felt special! Definitely have your child’s ears pierced here!!!

Sh
Review №85

Jessica was ABSOLUTELY amazing! The entire experience of getting my kids a professional experience and level of care for their piercing was top notch. Jessica treated my daughters (9 and 11) like they were long standing top clients. My kids loved the experience and felt like they were important people. Jessica is totally awesome and deserves every client that walks through the RC Tattoo doors.

Em
Review №86

I got a tattoo done at GalaxyCon by Dan and am very disappointed in it. With my other tattoos Ive always gotten to see them before wrap up and this time I didnt he just put the bandage on. When I got the bandage off at home to clean it later that night I saw that it wasnt even finished. He made some comments while tattooing that made me uncomfortable as well. It makes me regret getting my tattoo done especially since I have to get it finished at a local shop. Otherwise the rest of the artists were chill and super helpful.

Ol
Review №87

I went to river city for my daughter’s ear piercing. It is pricey, but you get what you pay for. The staff was so kind and patient with my daughter who is naturally an anxious and nervous one. They had their emotional support stuffed animal named Popcorn that my daughter held onto tightly. The staff was super thorough and listened to any and all of our questions. I could not be happier with our experience and my daughter’s ear piercing!!

Th
Review №88

Amazing service. Morgan took the time to help me find the perfect set of plugs and spirals. I am so glad I choose RCT. I am from Florida and I cant think of any better place to go for help with my stretching journey. I will be going to RCT every year when I come to Virginia. Thats for sure.

Ec
Review №89

I took my 6 year old daughter to get her ears pierced here today. They are absolutely amazing! She was nervous, and they let her take her time picking out the perfect jewelry for her. They explained everything about size and all to her so she was very involved. Her piercers were Evan and Kyah, and they were just so kind! She left a very happy little girl with a goodie bag full of fun stuff and a Piercing Certificate. Well worth the money! Thanks!

Li
Review №90

I highly recommend anyone getting a piercing or tattoo come here! Everyone is so kind, helpful! They do not make you feel like they are doing you a favor for walking in their door as one other locally!!!! Thank you guys!

Sa
Review №91

I got my septum pierced by Nigel, and for my first face piercing I had a great experience. I loved that he talked to me a lot, it definitely made me a lot less nervous. He had a great sense of humor that matched mine and it made me feel welcomed. The piercing experience was also super quick and easy!! I had a really good time here and definitely recommend!

La
Review №92

Bo and Maisie did a fabulous job with our 6 year olds ear piercings! They were professional, kind, and explained every step to my daughter throughout the process. Their technique was perfect and we ended up with beautifully pierced, symmetrical, clean piercings. They explained aftercare 100% and sent us home with great products to ensure they stayed healthy and clean! I’ll be bringing my two year old there once she’s 6:) Don’t waste time going anywhere else!

Vi
Review №93

I called the store to ask about a single piece of jewelry. No big stones or crazy designs. Just a simple ring to put in while my new piercing heals.. I was quoted 60$ dollars! That is insane to me. What makes them so expensive at this company when you can order the same quality or better for around 30-40$? I totally understand quality comes at a price but even a quality version of the jewelry I was looking for is not 60$ retail value. No thanks RCT 👎

Ke
Review №94

Scheduled an appointment for our 9 year old daughter to get her ears pierced for her birthday. It was an absolutely wonderful experience all around. Kyah was wonderful in talking with our daughter and making her super comfortable. She went through every step and was very thorough to get everything just right. Very thorough in keeping things clean and sterile throughout. Maisie came in as a 2nd set of eyes and foe the tandem piercing. Also very good at keeping her comfortable. Will recommend them to everyone who asks for piercings! Thanks to Kyah and Maisie!!

Gi
Review №95

I took my 2 year old daughter here to repierce her ears and omg they were amazing! A friend recommended River City Tattoo and I was a bit skeptical knowing that some tattoo/piercing shops aren’t kid friendly but they surprised me! Everything was so clean and dealt with the utmost professionalism! The piercers and staff were all so SO friendly and accommodating for a terrified (screaming) 2 year old! Our piercers were patient and kind and even recruited someone from the front desk just to hold my phone that was playing baby shark in attempt to comfort my sweet girl! When it was all over they gave my daughter a brave kid certificate and a goody bag with some stickers that she LOVED! 10/10 experience would give them a million stars if I could!!! My daughters ears look fantastic and I couldn’t be happier with our experience! Mamas this is definitely the place to take your little ones for piercings!!

Al
Review №96

The jewelry offered for an Initial nipple piercing was limited to threadless. Lost one end a week after the initial piercing. Replaced for free(minus my time). Bought sleeping bras. Less than a month later the same ball came out. Staff couldnt find the price of a ball replacement so determined 30 dollars just to replace one ball. Not happy. But paid and tipped. Less than a month later the SAME ball fell out. I just took out that piercing because I cant spend 30 dollars every month to replace garbage jewelry that I paid premium for.Im so disappointed because this is my 2nd time having my nipples pierced. The first was a nightmare with no healing. This time they were healing BEAUTIFULLY and I loved them. Now Im uneven and out lots of money and time and feel not stoked when I see myself in a mirror.

Na
Review №97

I had lash line enhancement done by Ashleigh Henderson and she is absolutely amazing! She is extremely knowledgeable and explained the procedure thoroughly before I set my appointment and then again on the day I went in to have it done. She was able to answer all of my questions beforehand so that I was completely comfortable with what she was going to do. She used lidocaine and she has a very light touch so it was surprisingly very easy to sit through. She’s a total sweetheart and she really made my appointment fun. She did a beautiful job and I would definitely recommend her to anyone interested in having cosmetic tattooing done!

Ka
Review №98

I cannot say enough amazing things about River City Tattoo Co.!! My 9yo has the cutest dimples in her ears.. which created some work for the piercers to figure out the best placement. They did not rush through it, but instead brought in four sets of eyes for opinions, confirmation and approval. They took their time to make sure they were in the best possible placement and would look good as she continues to grow. Everyone single person who came in confirmed with me no latex allergies before putting gloves on. They each explained to her in detail what they were doing, before they did it, so there were no surprises. They all chatted with her and gave compliments, putting her at ease and choosing words carefully to build her confidence. They asked her if she wanted to hold my hand/encouraged her to invite me into their space if it made her more comfortable. They went above and beyond professional. Every person we encountered from the time we walked in, at the front desk and in the piercing room, until we walked out was so inviting. I could not be more thankful for this entire experience!! And my daughter LOVES her earrings!!

Le
Review №99

I brought my daughter here to get her ears pierced and had the best experience we could have imagined! Kyah and Evan pierced my girls ears very quickly and took very good care of her. If I were to recommend taking your babies anywhere, it’d be here! 💕

Mi
Review №100

We took my daughter to get her ears pierced and everyone couldnt have been nicer. From the office staff to the piercers, everyone was awesome. Evan (long brown hair) did a fantastic job preparing her for what to expect and was very considerate during the whole process. The second piercer was equally as considerate and caring and they both helped my daughter feel completely comfortable and safe. 10/10 recommend for kids and all piercing needs.

Ma
Review №101

This shop has amazing tattoo artists! My only issue is I have gone to them since 2017 until current day and sadly my experience with just about every time I’ve tried to get a piercing I really don’t enjoy the experience at all. Not anything to do with the people who do them ( has been one or two over many years) more so the people at the counter. It just seems like almost every single trip I’ve taken to them for piercings has not been pleasant as I get the feeling that the shop in general isn’t really upholding the quality of service that they claim to have. Each time I get a completely different set of questions or I’m made to feel more like an inconvenience to get service. The jewelry is nice but I just wish that it felt like there was some consistency in what to expect other than feeling like there’s an issue with just trying to get a piercing. I will say Blu is fantastic and does great every time I’ve interacted with them so if you do wanna go for piercings I’d ask for them. I also don’t doubt other may have a different experience than my friends and I but this is just my experience.

Ho
Review №102

Had a wonderful piercing experience with Linzi! She was wonderful and explained everything thoroughly. Two of my friends went for walk ins and had an incredible experience!

Le
Review №103

Took my 8 year old today to get her ears pierced for her birthday. Kyah and Linzi were amazing!!

Bl
Review №104

Got my eyebrow pierced today by Blue, they were so sweet, communicative, and very gentle with the entire process. Definitely recommend them and this shop for your tattoos/piercings!

Lu
Review №105

Went to galaxycon not thinking they had a tatto &piercing station so i definitely had to get my industrial ! So happy with the result and the process Jessica was super nice and very helpful totally recommend her to do your piercing ☺️

Li
Review №106

Came in as a walk in for a note piercing didnt wait long Lindsey was amazing was comfortable the whole process

Ma
Review №107

A few months back, my 6 year old got her ears pierced here and everything was amazing. The staff was friendly. She was a little nervous but they explained everything to her which helped calm her nerves. Hole placement was checked three times before doing the piercing. We went with the tandem piercing and everything went smoothly. After it was done, she received a certificate and goody bag which was a nice little touch.

El
Review №108

Got my 3yo daughters ear lobes done and my helix at the same time. The environment was calm, and clean! The ladies there were professional, kind and took their time to make sure she was comfortable and happy. They allowed me to go first so my daughter could watch and become happy and understand what was about to happen. I truly appreciate all the ladies did for us! I did my research and I was extremely happy with our experience. Will definitely come back for any of my future piercings and tattoo needs!

Am
Review №109

My 6 year old got her ears pierced. the staff calmed her nerves, took their time, were extremely thorough and accurate, and made the whole experience enjoyable! Would 1000% recommend.

sa
Review №110

They have some naked lady pictures around the waiting area. Just be advised if you take your young daughter there for ear piercing. Great experience tho she barely felt a thing.

Ni
Review №111

Took my 8 year old to get her ears pierced for the first time. The staff went above and beyond to ensure she was comfortable, informed, and the piercing was as quick as possible.The attention to detail was exceptional. 3 piercers to view markings and ensure they were centered. They even had a gift bag with temporary tattoos and stickers, aftercare included.I was initially terrified as we just moved here and I wasnt familiar with shops in the area, but this place was recommended for childrens ear piercings and has great reviews so we finally decided to go ahead and schedule an appt. Im so glad we did. Worth the hour drive out there and I will be back for my piercings and tattoos as well.

Na
Review №112

If you are contemplating getting your little ones ears pierced, look no further! I made an appointment with Kyah and Evan and I am so pleased with the entire experience. From the minute we walked in we were greeted with smiles. Kyah showed my daughter all the beautiful earrings they had to choose from and they even had a cool tool where they could put the earring against their ear to see what it would look like 😊. My daughter was a little nervous as to be expected, but they both made a point to let her know exactky what they were doing during the process. They also use lidocaine to numb prior to the earrings being put in. Highly recommend and thank you for making this a beautiful experience 💓💓💓

Ca
Review №113

Maisie and Jess did a great job being positive and quick to pierce my 5yo’s ears. Everything was nice and clean and despite having twin 1yo’s with us, it was a great experience! Would definitely recommend for children as they were very thoughtful about placement based on growth.

te
Review №114

UPDATE:7/15/23 - Tattoo is complete. Took close to 4hrs. Enjoyed my session with Danielle, who was very accommodating and great laughs.Will be back to complete the other side in due time.6/18/23 - Phase 1 of my tattoo complete with Danielle. She was really accommodating with a change of my tattoo and decent pricing for the outline work. Scheduled another appt for color and shading. Increasing to 3 stars just because of her.6/1/23 - Within the last few days I have made contact with Danielle for my anime tattoo; which will be done in phases per her suggestion. We sat together and built my desired look and scheduled a potential date to begin in 2 weeks time. The original artist I tried to meet with contacted me about doing the tattoo that was requested May 17th. I assume she was not informed of the switch in artists.5/28/23 - Spoke with the owner of the shop via email & by phone regarding my experience. She offered to facilitate a consultation with a new artist that may be more suitable to my desired tattoo. It will take a few days due to the Memorial holiday, creating, etc. She was highly apologetic and understanding. Also provided my communications w/ the other artists to assist w/ the consultation and attempts to schedule. Updating to 3 stars for quickly responding from a 1 star.I have been a returning customer for over 20 yrs between piercing and tattoos (space in between). The communication with artists has went down hill after Charlie left; who tattooed me last. I have been trying to get tattooed since July of last year; between 3 different artists and 2 different designs. No longer desire my 1st design attempt that took over 3 1/2 hrs for a consultation; which left me un-inked. Did a walk-in and was referred to an anime specialist. That never replied to my email inquiry after informing the receptionist that she was interested in doing the tattoo. Attempt to contact another artist in the shop, assuming the last was booked. Still no response after texting & calling the shop to follow up. Totally understand being busy with other appointments and creating. But I would appreciate some communication on if the design can be done or even refer me to an artist thats available.

Ch
Review №115

Worth every penny! They shop is beautifully decorated and clean. All of the staff were kind and knowledgeable. My piercer, Kyah, I would choose her again and again as well as the second piercer, Evan. 10/10 would recommend.

ra
Review №116

Got my nose piercing done at galaxycon in Oklahoma by you guys and its healing fast! I did as you suggested for vitamins to increase healing process, washing it and cleaning it, best place to get a piercing!

Ti
Review №117

RCT is a phenomenal place. Everyone was welcoming, polite and super helpful. I made a same day appointment for a piercing and they were on time. Nigel was awesome. Very professional and the entire place was clean. I will definitely be back.

L
Review №118

Overall pretty happy with the process at RCTC. The intake process was quick, even with it being busy. Everyone was friendly, and the actual piercings themselves took maybe 5 - 10 minutes. The only “meh” moment for me was the checkout. I always tip, but I didn’t like that their software calculates tip (which is typically service-driven) on the entire shopping cart, which in my case included earrings. So just as FYI for those who typically tip on the higher end, like me, to keep that in mind. Even though I selected the pre-calculated option @15%, the $29 tip actually translates to roughly 44%.

Ke
Review №119

We had the BEST experience today! My 6 year old went to get her ears pierced. Bo was so amazing with her! I couldn’t believe the level of professionalism for Children’s ear piercing. He calmly explained each step of the process to my daughter and kept her at ease the entire time. He was so kind. Angie was amazing too! She came in to double check the markings and help with the tandem piercing. I wish I could give them 10 stars! Highly recommend!

So
Review №120

My piercer, Shawn, was amazing! He took the time to make sure my septum piercing would be perfectly lined up. The process was clean, quick and painless. Highly recommend!

Al
Review №121

If you’re looking for jewelry make sure to double check the measurements. It doesn’t seem like too many members of the staff have proper knowledge to do so, including the manager. For Christmas I was gifted a pair of plugs from this shop. The person who bought them doesn’t know much about sizing but had the correct measurements saved on his phone from ordering a pair online a couple months before. He thought he could trust the shop that “boasts one of the largest body jewelry collections in the nation” to help him out. Anyway, he asks for a pair of 1 1/4” plugs and they start measuring different pairs. The first person to help him didn’t know enough to answer the questions he had so they went and got the manager to help him. Unfortunately she didn’t think to use the calipers they had laying around to measure the jewelry. Instead she used a little wheel that only measures up to 1” | 25.5mm. 1 1/4” is 32mm, so there’s a bit of a size difference there. But she was reading 1” | 25.5 as 1.25” (with an extra .5 on the end?). And even though he said more than once they look too small she told him they were measuring the right size. I get it, we’re all human, we all make mistakes. But it was their refusal to fix the problem they caused that was the issue. He had to go back 3 days in a row, starting with the day after Christmas, before they agreed to refund the money to a gift card. We ended up spending twice as much for a pair that was actually the right size. Thankfully someone who knew how to use a caliper was able to stop and help on his way out. And now that I’m typing this out I realize not only is the jewelry overpriced but they overcharged him because they didn’t know how to measure. All this to say, save yourself the trouble and money and just order your jewelry online. Anything they have in the shop you can find online for a fraction of the cost.

Am
Review №122

We had a wonderful experience getting my 7 year old daughter’s ears pierced. The staff was all super kind, patient and spoke at her level to walk through expectations and care instructions. They were also very careful to place the holes evenly between both ears. Would definitely recommend!

Ca
Review №123

Amazing experience with Morgan! He pierced my daith and it came out awesome. Super clean and helpful!

Na
Review №124

If there were more than 5 stars I would give it! My daughter (5) got her ears pierced yesterday by the amazing Kyah and Evan! Kyah was so engaging with my daughter, had conversations, made her feel SO comfortable, and explained everything they were going to do. They took ample time making sure the placement was perfect and explained why the placement was so important for the little ears. I absolutely loved the attention to detail! The numbing cream worked so well and my daughter said it didn’t hurt at all! She got a little package with stickers and a little hand held mirror that I swear she looked at the entire afternoon to evaluate her earrings! She adores them and I could not be happier! THANK YOU Kyah for the perfect experience and Evan for doing a fantastic job making it pain free. 10000/10 recommend!

Ch
Review №125

Kyah did my helix piercing and I LOVE IT! She was gentle, sweet, and made me feel amazing during the process. I will definitely be back for my other side! Keep up the GREAT work, Kyah!

Ma
Review №126

River City Tattoo provided a great experience for my first tattoo. Tanya was my artist and did an amazing job! She was very gentle in her tattooing and made sure I felt comfortable from sketch to table. I will definitely come back again!

St
Review №127

I’m a mom of 4 (3 being girls) and this was by far the best ear piercing experience! The team was experienced and walked us through every step. Very clean and loved the environment. Just book them, you won’t regret it!

Da
Review №128

Great experience getting my daughters ears pierced here, Kyah was the best! Exceptionally clean facility and a highly professional staff.

Ma
Review №129

Went with a friend to get both of our jewelry changed and had a wonderful experience. Great selection of jewelry.

Ho
Review №130

All of the staff at RCT were amazing with my 7yo daughter during her recent ear piercing. Kyah and Evan explained every step and reassured her along the way. Brittany did an excellent job providing after care instructions. They had a great selection of jewelry as well. I would highly recommend RCT to anyone.

Ke
Review №131

Loved our experience! We had our 8 week Olds ears pierced and it went smooth and she didnt even cry. We would definitely recommend for childrens piercings. Very nice, clean and professional!

Ka
Review №132

The staff was super friendly and sweet with my daughter, her support squad, and me. The experience was amazing! Everything was clear and well explained. True professionals and I’m so happy with the results and would recommend RCT for children’s piercings 100%!!

El
Review №133

I went in with my two sisters to get piercing they were supeer nice and clean, Maisie did me and my little sisters piercing I got a vertical labret and my little sister got her nostril she did amazing and is supper sweet definitely will be back

gr
Review №134

I got my ears pierced at a convention and the whole team was so kind and helpful and my piercings came out perfect with no problems at all

An
Review №135

I had a great piercing experience with Linzi! Clean, quick, and virtually painless. Will definitely be coming back!

Ri
Review №136

After having a bad experience a couple years ago at a booth in the mall, our daughter finally decided to get her ears pierced again.We had heard about RCT, so we gave it a try. Turns out, it was the RIGHT choice! There isn’t a better experience for a child’s first piercing than here. They open up for the mornings to create a comfortable environment for kids. The workers are all wonderful, gentle, and great with kids. They took such good care of our daughter, and made the whole process painless (literally and figuratively), and even fun!At the end of it all, they gave our daughter a care package and certificate. They were even kind enough to give our son a care package for being so patient while he waited for his sister!

Lo
Review №137

I want to take the time to give Constance a shout out as she did a wonderful job on my cheek piercing ..The procedure was truly seamless and she took the time out to explain everything to me and I was beyond impressed ..I highly recommend her to anyone who wants a quality and painless dermal piercing

Va
Review №138

Bo, Jessica, and Jaden were all amazing!My ten year daughter got her ears pierced after letting her previous piercings close from a rough experience at a kids jewelry place (several years ago). The entire River City team took their time from start to finish. They explained each step, ensured proper placement and walked us through the aftercare procedures. We couldnt be more pleased with our experience.

Za
Review №139

I went in for an ear piercing and everyone was really sweet. Linzi did a great job and is super cool. I was able to make an appoinment online very easily and definitely recommend them.

El
Review №140

I got my ears repierced here,And it was easy and painless! Linzi was so helpful and lovely!

Ma
Review №141

The staff at River City are totally Awesome! Took my daughter there to have a cartilage piercing. Because of her age I was thinking she was going to change her mind and would end a busted trip. She had been wanting it so bad for awhile. After another Shop had turned us away. Our visit at River City Tattoo and Piercing was nothing less than first class. Morgan informed us of the process and procedure throughly. As well as showed us the various styles of jewelry they had to offer. Him as well as the rest of the staff made our visit vary pleasurable. I would recommend this shop to anyone looking to receive top notch service second to none.

Er
Review №142

Fantastic staff. I was a walk in for piercing.. everyone there was beyond friendly and helpful. I’m planning to go back for another piercing this summer . Love RCT!!

Ai
Review №143

River City is top notch and the absolute place to go for your child’s ear piercings. They are professional and go above and beyond every step of the way. The moment you walk in you are greeted with smiles and positivity from all the staff. They explain everything and put you and your child at ease. It is worth every penny! The quality and expertise cannot be matched at any Claire’s or piercing kiosk. They make it very special with a certificate and a goodie bag to take home as well. THANK YOU CHARLOTTE AND BO!!

al
Review №144

Got my septum pierced beautifully !! Awesome customer service and whatnot, everything went smoothly and quickly (especially considering it was a walk-in !!), couldn’t be happier. Big shoutout to Morgan.

Ly
Review №145

Took two daughters for their very first ear piercings. Bo, their piercer, was amazing - funny, friendly, patient, and exceedingly kind. He was especially gentle when they were nervous and explained every step of the process in detail, preparing them for each step. They were both elated with the results and I was thankful for another excellent experience at River City Tattoo! Thanks, Bo!

Sr
Review №146

Mikey’s the best!! I got my helix pierced by them and they did such a great job! No complaints! Can’t wait to go back and get my tragus soon!

Br
Review №147

This is now our second time coming to River City Tattoo and the experience was great again! The staff is very friendly and clearly communicates. Highly recommend River City Tattoo!

Aa
Review №148

I love RCT and Jessica...been going there for over 15 years and theyre the best. So careful, clean and personable....make you feel comfortable. Really the best out there.

Tr
Review №149

I recently went here to have my septum piercing redone for my birthday since the first time I tried to get it done the at another piercing shop, the lady who pierced me, pierced me in the wrong spot and left me with a bad expirence; so I decided to look up places with great reviews and found River City Tattoo on Boulevard ! Nigel did my piercing this time and he did such a great job with making me comfortable and reassured me. Hes such a cool and funny dude!I love my septum piercing so much!! Ill be coming here to get my future piercings with Nigel and recommed him and River City Tattoo for getting your piercings. Theres a ton of beautuful jewelry to select from and lots of workers who are friendly. This company is very professional and I left there feeling so happy I found a place to come back to for piercings and tattoos.

Me
Review №150

My 6yo daughter got her ears pierced here and we had a great experience! Evan and Linzi took care of us and Evan did a great job of her earring placement and explaining the process. We loved it here!

Am
Review №151

River City Tattoo staff were wonderful with my daughters’ ear piercings. We saw Kyah, Evan, and Linzi. All were kind, professional, careful, and very clear with the girls about how it works and what to expect. This was so helpful for nerves! The girls are very happy and I could not have hoped for a better experience!

Je
Review №152

Went in to have an ear piercing redone. Found parking right away. Staff was courteous and knowledgeable. The owner did the piercing. It was very professional, and it was quick and painless. Well, for me, it was. There were a lot of fathers with their young daughters there waiting to get their ears peirced for the first time. One father came back with his daughter, saying she lost the back of her earrings, and that was handled right away. It was recommended I go there and I am glad I did.

Ju
Review №153

Went yesterday to get my baby’s ears pierced as well as my sister with Down syndrome who is 14 and wanting her ears pierced - the piercers Kyah and Linzi were SO accommodating. It went a million times better than expected and couldn’t have asked for a better experience. Highly recommend this location for children’s piercing especially if you have a child that might need accommodations or is nervous but wants their ears pierced. AMAZING customer service!

Ha
Review №154

I took my 8 year old son to get his ears pierced and Linzi & Evan did an amazing job! They pierced his ears at the same time and he didn’t even cry. They numbed his ears with cream for 20 mins before piercing as well. Thank you so much for the great experience!

La
Review №155

Linzi & Kyah were absolutely amazing. I took my daughter here to have her ears pierced. They explained everything to me in detail, answered all questions and concerns I had. Most importantly, were extremely professional & handled my daughter with the best care.10/10 recommend taking your child/children here!!

Je
Review №156

Absolutely excellent!!! We brought our young daughter here to get her ears pierced because we read so many great reviews. I’m so glad we did! Not only did they have a large selection of earrings for us to pick from, but they offer tandem piercings, numb the ear beforehand, and offer the utmost patience and friendliness with children that makes them feel more comfortable!!! They also made sure I was fully aware of the aftercare and had what I needed to keep her ears clean. Would 100% recommend!

Na
Review №157

Got my conch done by Linzi and they killed it!! Ended up being abt 115 for piercing, jewelry and tip- super reasonable. Thank you so much!!

Wi
Review №158

Got my nostril pierced!! Easy breezy. Professional staff. Clean facilities. Awesome interior design.

Ta
Review №159

Ive gotten both of my baby girls pierced here and they have done a wonderful job with both. It was a quick and painless process. They took their time and Ive enjoyed the experience both times

Re
Review №160

I arrived at River City greeted by Mickie, she assisted me & my daughters needs. She answered all our questions & explained her agreement before I signed. She was very nice & professional & I felt very comfortable with her. If you go to River City on the Blvd, ask for Mickie you wont be disappointed.

Je
Review №161

My go to tattoo and piercing shop! Super friendly and very smart employees! Super clean place. Took my 16 year old there to get her nose pierced twice! The only place in rva that I trust with my children! 10 out of 10 would recommend this place for urself and ur teenagers! The gentleman that pierced my daughter has done both of her piercings! Very professional guy! Told me and my daughter exactly what we need to do to keep her piercings clean and sanitized. He Definitely made me feel comfortable as a dad. Took excellent care of my daughter! Definitely use these guys for all ur piercing and tattoo needs!

Ju
Review №162

K and L pierced my daughter’s ears and did a fantastic job! They were kind and patient and safe, all of the things a parent wants. Would highly recommend for child piercing!

Ha
Review №163

Nigel made our piercing experimento only east and comfy but also fun and exciting!! Feels great to get pierced by people who love what they do, overall great experience and he did a wonderful job on my vertical labret and my brothers snake bites.

Ni
Review №164

Went in to get my septum pierced, and my son wanted to start the gauging process for his ears. Nigel was great! He and all the staff (I’m so sorry, I forget the sweet girl’s name at the front desk) were friendly, upbeat, very helpful. We were in and out in no time. Will definitely be going back for all future piercings!

Sa
Review №165

My 8 year old daughter had her ears pierced today by Evan and Kyah and they were a GREAT team. Highly recommend. They took their time to mark her ears so carefully, making sure they had them perfectly even, and were SO SO sweet to her. I need a cover-up tattoo myself and plan to go back after such a wonderful experience with them today.

Be
Review №166

Our 7 year got her ears pierced with Linzi and Kyah, and we had an awesome experience. They were so professional, and helped her understand exactly what would happen, and she barely felt discomfort and the whole experience was pleasant. Her earrings look amazing, and are healing beautifully! This is not the cheap path for piercing but after having trouble myself with the cheapest option, it is worth the expense to have a good, healthy experience. Highly recommend!

De
Review №167

Constance was awesome !!! I was super scared to get my piercing .she had me lay down I was super calm and it was honestly the best experience!

Jo
Review №168

Took my daughter to get her ears pierced this morning. They walked us through the process and were very clean and professional. Kelly and Jessica thank you for your hard work. I highly recommend this place.

Da
Review №169

I took my daughter (7 years old) to get her ears pierced. Linzi & Kyah at the Boulevard location were so gentle, professional, well-informed, & kind. They made sure my daughter was comfortable with every step. I was so impressed with how well they cared for her. I wish I had had this experience with my first piercing. I absolutely will go back to this location for piercings and would highly recommend this for parents wanting to find a truly professional piercing for their childrens ears. Thank you for such an awesome experience River City!

Ba
Review №170

Just had my Granddaughters ears pierced and she had no idea they even pierced them!! Highly recommend!

Ke
Review №171

Just got my nose pierced @ RCT by Kyah! Everything was a breeze! From setting up the appointment, to parking and ultimately getting pierced. Kyah was very knowledgeable about different types of jewelry I could get and aftercare/healing of my piercing. The piercing itself was quick & not that painful! She made me feel very comfortable! 10/10 experience! The other staff seemed chill & the space is pretty dope! KYAH U ROCK!!! Check her & RCT out for your next piercing!

Ca
Review №172

Took my 5 year old daughter to get her ears pierced today. The 2 girls that did my daughters were amazing. They were very encouraging and very thorough with explaining everything to her and me. Kyah and Linzi did great! Highly recommend them! She’s so excited to go back when she’s healed to pick out another pair. We went with the thread less kind and love them so far!

Am
Review №173

Wonderful experience for kids piercings! The piercers explained everything, created a full experience, and a tear free execution! All smiles!

Me
Review №174

Shawn was amazing!!! I went in for a double nose piercing. He was expertly instrumental in truly listening to my concerns and helped me to understand not only my unique issue of piercings taking years to heal, but how to mitigate this issue. He made sure to use a longer bar for the stud piercing as this will assist in not resurrecting the same circumstances as I have had previously and making it easier to keep clean. He listened carefully to my request for a hoop as well. Easier to clean and cutting healing time down substantially. Please note that this is not typical....it is just what seems to work for me and is how I healed my tragus piercing. Shawn made sure that the jewelry I picked would facilitate not only the aesthetically pleasing look I was seeking, but that it would also would be functional for my particular circumstance. I leaned on Shawns expertise & 20+ of experience heavily and was not disappointed in any way. I am quite satisfied and extremely happy with the entire experience. The customer service by all was outstanding. The cleanliness was top tier. The wait time was short, considering I was a walk-in on a Saturday evening, no less. If I ever choose to have any further work done, I will only come here. I am new to Richmond and made my decision to choose River City Tattoo based on the Google reviews. I wanted to make certain that I gave a thorough and transparent one as well for the benefit of potential customers.THANK YOU SHAWN & THE FRIENDLY, AWESOME STAFF THAT MADE THIS ENTIRE PROCESS EFFORTLESS. 😊

Ki
Review №175

Great customer service. Poor piercer. I have 20 piercing, never have I had any issues with any of them. I came here today for my septum, never been to river city before just wanted to try a new place. Piercer was unfriendly, didn’t explain any of what she was doing, and the piercing is the slightest bit crooked. Just enough for me to notice. She was incredibly slow when piercing. Never have I experienced anything quite like that. I kept thinking she was finished, until I heard a pop, then another pop. My friend even mentioned he had never seen anything like that before. I paid 105$ for the piercing alone. Complete waste of money to go here for piercings. Wish I didn’t have to take it out. extremely disappointed..

Ca
Review №176

Today was my second piercing experience at RCT and both times I was greeted warmly and professionally. I highly recommend their piercing services! Thank you, Morgan!

Br
Review №177

Morgan and Blue are seriously two of the nicest piercers I have ever worked with. They explain everything in detail including price/types of jewelry/etc. Such a comforting presence that makes it a pleasant experience to get pierced or even change jewelry!

Tr
Review №178

We had the BEST experience getting our 8yo’s ears pierced by Kyah & Evan today!! So much so, she wants to go back haha. They made her feel so at ease and were just the sweetest to her. Explained every single step so she understood and made sure SHE was the client, not us! PHENOMENAL EXPERIENCE! 10/10

Je
Review №179

We had THE BEST experience getting my 3 year old daughters ears pierced! The staff was wonderful, welcoming and explained every part of the process. My daughter was so comfortable and didn’t even flinch when her ears were pierced. I highly recommend RCT!!

Li
Review №180

Very professional, warm and experienced staff. They know exactly what theyre doing with little kids ear piercing and made it fun and easy. It seemed expensive, but I now see it was worth the extra money. A+!

Ja
Review №181

Linzi and Kyan were soooooo amazing when I came in to get my 7 month old ears pierced. They were so friendly, comforting, and empathetic with me being a first time mom and nervous! I will forever be grateful for the experience and customer service my daughter and I received today!!! ❤️❤️❤️

Ke
Review №182

Everyone was super nice and very knowledgeable. Morgan did my helix piercing and was amazing! Definitely recommend.

Ni
Review №183

Our experience was so above and beyond! My daughter got her ears pierced for the first time and was completely comfortable and smiling the entire time. I will definitely be back!!

Ar
Review №184

Great place to take a child for ear piercing. They were great.

Hu
Review №185

Linzi & Blue did an amazing job making my 8yr old daughter as comfortable as possible for her first ear piercing! They were super nice, patient & gentle with her. My baby loves them so much! Thank you!

Ka
Review №186

Kyah and Linzi did an amazing job piercing my 2 month old daughters ears! They explained the piercing process and aftercare thoroughly with me and my husband. Very clean and sterile process. 10/10 would recommend!

La
Review №187

Such a great experience getting my (very nervous) 9 yr old’s ears pierced. Everyone was so friendly and professional, and she walked out with a huge smile on her face. Highly highly recommend!

Co
Review №188

Brought my 12-year old to have her ears pierced today and was so impressed. Everyone on staff was friendly, and comforting. They did a great job putting my daughter at ease throughout the whole process. Lindzi did the actual piercing and she was great! I can’t recommend River City Tattoos highly enough!

Al
Review №189

Didn’t start off great, I had an appointment but had to wait more than an hour because only one piercer would pierce my tongue because I was a minor. He was calm and organized though so I would recommend. They also called back later on to check on my healing which I think is nice.

An
Review №190

Super friendly and professional place. Got an ear piercing done today by Nigel. It was a great experience and painless. He made me feel relaxed and comfortable. Kyah initially helped out with picking the jewelry and was very nice. Thank you, River City Tattoo!

Am
Review №191

I took my 9 year old daughter to get her ears pierced and it was a wonderful experience. I felt like the whole staff was there to take care of us. Our piercer, Bo, was amazing! He walked us through the whole process, made sure that we understood what was going on and how to care for her piercings. He spoke directly to my daughter the whole time, answered her questions, and made sure that she was comfortable from start to finish. It didn’t hurt at all, she giggled when he did the piercing! She was never in pain throughout her recovery. They gave her a little goody bag at the end which topped off a great experience. Yes, it is more expensive than some other options but based on the experience, the time spent to do it right, the many staff members to aid us, and the safety of the process it was well worth it.

Ad
Review №192

My 14 year old daughters, each got piercings… One got her second ear piercing and my other daughter got her septum pierced. Morgan was amazing. I am so glad that we found him and will return to him should they want any other piercings. He was extremely professional, the facility is so clean. I felt like I was in a surgical room! Both of my daughters felt very comfortable, and are so happy with her piercings. I only wish that we came here first for their first ear piercings that we got elsewhere.

Le
Review №193

DO NOT GET PIERCINGS HEREhad to come back three times for them to give me the right sized nose ring, after I bought two for almost a $100 (huge scam btw) and it STILL wasn’t the right size. I didn’t feel like going back-and-forth for the 4 time. Not to mention the new ring they gave me wasn’t clean and gave me a MAJOR infection ( I never have infections I have over 6 piercings) I had to remove the ring and now my nose will close up and I will have to repay to get it done. NO WAY IN HELL IT WILL BE AT RIVER CITY. Do better. Take my advice and go somewhere else.

sa
Review №194

If you’re looking to get a piercing, river city is the place to go! The staff is top-notch. I have been here several times and am always so impressed by the professionalism, efficiency, and friendliness of the piercers! They’ve always been great about explaining the process, answering any questions, and going over the aftercare instructions. I love that they take the time to check, and then double-check, that the location/sizing of the piercing is correct. The rooms are all very clean— and private! I definitely recommend RCT for your next piercing.

Mo
Review №195

My 7-year-old got a tandem ear piercing for her birthday here. It was the best possible experience! Kya made her feel so comfortable and relaxed, and even made it fun. The women who helped us were professional and attentive. It was not cheap, and it did take some time, but totally worth it. The goody bag of stickers, temporary tattoos, and care supplies was a nice touch.

Ju
Review №196

My 9-year-old had her ears pierced for the first time here. The staff and piercers were amazing! They made sure the holes would be even and had soooooooo much patience for my daughter when she almost lost her nerve. Her piercings have been healing beautifully and I know they would help us if we have any issues.

br
Review №197

Don is the man. Great artist, great listener, ideal situation. listened to what i wanted, designed the tat and did over four three hour setting. going back next month for a samurai warrior on my calf.

Jo
Review №198

We went to RCT get my 4 year old daughter’s ears pierced. It was the best experience! I was shocked when she didn’t even cry. Our piercers were Kyah and Linzi and they were amazing! Highly recommend them and RCT!

Ca
Review №199

Our 6 year old got her ears pierced at RCT and it was an excellent experience. Kyah and Linzi were so kind and upbeat and helped our daughter feel at ease. The piercings are even and healing is going much more smoothly than I have experienced at other locations, or expected. She received fun items with her aftercare kit and a certificate, and loves her new pierced ears! We would definitely recommend RCT to others!

Information
195 Photos
199 Comments
4.7 Rating
  • Address:1128 N Arthur Ashe Blvd, Richmond, VA 23230, United States
  • Site:http://www.rivercitytattoo.com/
  • Phone:+1 804-359-5252
Categories
  • Tattoo shop
  • Body piercing shop
Working hours
  • Monday:11 AM–8 PM
  • Tuesday:11 AM–8 PM
  • Wednesday:11 AM–8 PM
  • Thursday:11 AM–8 PM
  • Friday:11 AM–8 PM
  • Saturday:11 AM–8 PM
  • Sunday:12–7 PM
From the business
  • Identifies as women-owned:Yes
Service options
  • On-site services:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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