Removery Tattoo Removal & Fading

1400 S Congress Ave, Austin, TX 78704, United States
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Removery Tattoo Removal & Fading
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Ka
Review №1

Such great staff! Sarah and Zac are wonderful. My first appointment, I was so scared! They made me feel comfortable and calm. Second appointment was a breeze and Sarah and I spoke like old friends! I wont say the process is painless, but if you can sit for a tattoo, you can handle the quick sessions for removal. My medium size tattoo (a bit larger than my hand) only takes about 1.5 minutes to zap, with a quick pause in between. In just two sessions, you can see parts of my old tattoo and line work that I havent been able to see in a decade because of line bleeding and age. Excited to continue to see the progression.

Sa
Review №2

Everyone here is great!! The treatment is state-of-the-art, scheduling is fast and ready. Sarah, who has handled my treatments is super knowledgeable and familiar with the industry. Zac, who helped with my intake and scheduling is very friendly. All around this is definitely the right place too pick for your tattoo removal!

Ka
Review №3

Sarah makes getting my tattoos as painless as possible by her funny and sweet personality. I always look forward to chatting with her during my appointment because she’s so awesome but also helps distract from discomfort. She is outstanding at her job!Zac is always so friendly and really welcomes you in. He has been so flexible and helpful with scheduling and sets the tone for a positive experience at the office.Truly wonderful staff. I can’t stress enough how amazing they both are during this process!

Br
Review №4

I recently visited Removery, and couldnt be more pleased with the experience. The staff was professional, knowledgeable, and made me feel comfortable throughout the process. The results—even after only one treatment—have been incredible, and the level of care they provided was top-notch. If youre considering tattoo removal, this is the place to go!

Gi
Review №5

Zach was the person doing my consultation today he was very kind and helpful and talked me through the process and steps and even shared some personal experience about tattoo removal which helped put my mind at ease. Sarah was equally as wonderful, my first session here so i was feeling a bit nervous but she took only a minute and I was on my way ☺️. Overall very professional and friendly environment, looking forward to the total package and future sessions, thank y’all ! 🙏🫶

Br
Review №6

I recently visited Removery Tattoo Removal & Fading and had an AMAZING EXPERIENCE with CARMEN! Not only was she professional and knowledgeable, but she also made me feel comfortable throughout the entire process.The RESULTS WERE INCREDIBLE - I INSTANTLY saw a difference after just ONE SESSION! I couldnt believe how quickly and effectively the tattoo was fading. I HIGHLY recommend anyone looking to remove or fade a tattoo to visit ANY Removery location near them. It is definitely WORTH IT!!Overall, I was extremely satisfied with my experience at Removery and cant thank Carmen enough for her exceptional service. Dont hesitate to book an appointment - YOU WON’T REGRET IT!!!

As
Review №7

Great team. Always super friendly and make the experience quick and efficient! My tattoos are fading away nicely. I definitely see good and healthy progress.

Tr
Review №8

I’ve been in the process of getting a shoulder tattoo removed and it’s been good so far. The removal sessions are painful but I’ve been noticing significant fading with each session after the first one so it’s been definitely worth going. Sarah and Zac have been really helpful throughout the whole process and every employee I’ve talked to has been kind and understanding!

Am
Review №9

I love Removery! I have tried years of tattoo removal and had little success. After 1/2 sessions at Removery my blue tattoo ( most difficult to remove is almost gone). They are knowledgeable, kind, caring, and work with my difficult schedule. I highly recommend!

In
Review №10

Very friendly staff that were open and communicative throughout the entire process. I was worried about spending the money and looked at all my options and found that Removery was the best way to go and it’s absolutely worth it to get it done right. I am so happy I’ve started my tattoo removal process, it’s already improving my confidence! Can’t wait for my next session:)

St
Review №11

Only great experiences at Removery so far…Sarah and Marilyn have been very welcoming and super professional, and I love the follow-up text from Mike to see if everything went well! Highly recommend

Me
Review №12

Marilyn, Zac & Sarah are always friendly, professional, and punctual. I’m always in and out of there in about 5 minutes. Tattoo removal is no fun but these folks make it as easy as possible. You’ll get a stress ball to squeeze during treatment, and a lollipop on the way out 😄 I highly recommend this Removery location! My treatment isn’t done but it’s looking better each time!

Li
Review №13

I was so surprised when I got a call from Removery recent days. Just imagine, a month ago, I went there to remove my eyebrow tattoo, but they refused, saying it was impossible or it would turn violet, red, or yellow. I was devastated. I had dreamed of removing it for the last five years. And now... I get a call from them saying, Hi, come on over, we have just received a new protocol and can do your brows! I couldnt believe it!!! My happiness was overwhelming!!!So, I went to see the wonderful lady Carmen, who is the perfect example of humor and a kind heart. In one session, we did just two treatments, and all the old tattoo disappeared!!! I am totally happy with the result, the service, and literally everything!!! My big thanks to Carmen and Removery for making my dream come true and making my face look natural again. Love you!

Sa
Review №14

Staff was very professional and comforting, and the process was short and sweet. I just went for the free consultation, but they were able to get started on my tattoo removal immediately. I was in and out in under 30 minutes (I was only having my eyebrow tattoos removed). They did a great job and I would highly recommend to anyone.

Ma
Review №15

So grateful for Removery! My experience was incredibly seamless and comfortable. Zac also did a fantastic job at making me feel seen and heard throughout the entire process. Don’t go anywhere else for your tattoo removal needs.

Fe
Review №16

The team here really works to make a not-fun experience as tolerable as possible. Everyone is friendly and accommodating, and most importantly they work FAST. I’m usually in and out in less than 20 minutes working on three decently sized tattoos. I love the level of transparency and communication as well. I always know exactly what’s happening and feel at ease.

Je
Review №17

I have 3 big tattoos I’m currently having removed.2 small ones are gone now from treatment!The lasers hurt and I hate pain. The staff at Removery are quick and professional! Marilyn, Sarah and Zac are kind people and make this whole process bearable. I appreciate them so much. It’s such an uncomfortable situation. I’ve cried a few times during session. Under arm tattoo removal is so intense.It makes all the difference when people are kind and professional. Highly recommend this place.

Ki
Review №18

Sarah & Zach always make me feel so welcomed and are very helpful. Sarah is beyond patient with me and provides the best service. I truly appreciate removery and their staff. The space is clean, organized and they never keep me waiting!

Je
Review №19

Had my first session today with Sarah. She told me it would only take 2-3 minutes and it literally only took that long. It doesn’t hurt and feels like a sunburn afterwards. Overall, Sarah and Zach were both so sweet and I’m very happy with the results from just my first session. Highly recommend!!

Je
Review №20

I had one session with Removery in March 2024. I was very uneasy after the session but didnt review or follow up as I had no other experience to compare it to and just wanted to forget it. However I recently went for a removal session at another clinic and the experience was so different (and actually effective!) that I felt the need to review Removery as a warning to others. I had a very small area of tattooed dots (around 3 cm) that I wanted removed. They initially were very insistent that I be put on a payment plan to pay the full amount of removal over multiple sessions, but I told them I was only passing through Austin so could only have one session. They came back and quoted me US$386 for the one session and I gulped a bit as this was over double what another place had quoted in a different city. However I had made the drive to be there so decided to go through with it.During the session there was very little pain and the whole thing lasted about 3 minutes. I had been told the session would take about 20 minutes so I actually queried the short amount of time and the woman reluctantly did a few more zaps, then I was rushed out. In the weeks afterwards there was no notable difference which I was told was common. I thought some fading might happen over more time but after two months the area was exactly the same. I honestly felt I had been scammed and was very disheartened.This week I went to a different clinic. The difference in service and results was jaw dropping. The consultant said it would cost me $100 per session and was very clear and empathetic. During the session she seemed very thorough and took her time. I actually felt a lot more pain at this session but at the end the tattoo was noticeably reduced by perhaps half of what it was. .Whatever the case. The technology at this other place was by far superior. The price was a quarter what I was charged at Removery! And I left feeling super relieved and thankful Id given it another go. My advice. Shop around. Removery presents as very professional but left me with the feeling Id been taken advantage of.

Ja
Review №21

I have had such a wonderful experience with the folks at Removery! I was very nervous to get started with tattoo removal and really had no idea where to start, but Zac and Sarah helped ease my nerves and gave me all the information I needed. I would not go anywhere else!

Gr
Review №22

I went to the Pflugerville location. I went for a removal and I would estimate 6 or 7 visits (I paid for unlimited visits to get the tattoo removed) on the last visit it was pretty faded but very visible. The tech states she was going to “Go Deep” on this visit. That was a bad idea. I replaced my tattoo with a scar. Where the tattoo once was there is now a much lighter than my skin tone ghost of what the tattoo once was. It’s not a scar, it feels like my regular skin but it just much two shades lighter than my skin tone.I let them know I wasn’t coming back in for more treatments and they asked all kinds of questions like did I take it in the sun or a pool or warm water lol. Ok. No I didn’t take it in sun or pool but yea I take warm showers. Not hot… warm. Let them tell it, I did this to myself.I don’t recommend them. Of if you hear her say she’s going deep…. Run.

ch
Review №23

Started tattoo removal back in 2016 and had to pause in 2017. Just started back up in 2024 and WOW what a difference with Removery’s newer laser! I have a med-large all-black tattoo being removed and the after-care and healing is incredibly different from when I started. Excited to finish the process now!

Ad
Review №24

I am so happy I found this place. It’s so nice and fast, they got me in on my first consultation. Zac and Sarah and so encouraging and sweet. I’m so pleased with just the first session and I look forward to my journey with this amazing team!

La
Review №25

I recently came into the Removery to start my journey to remove my half sleeve. When I first walked in, I was immediately surprised how professional and comfortable it was inside. Everyone was super nice and while the process isn’t painless, it was fast. I was worried about parking down by South Congress but parking was a breeze with a lot behind the building. There are lollipops for when you’re done with your appointment which is a nice touch; or you can treat yourself with a gelato next door. Great spot, great service.

cl
Review №26

I recently had a fantastic experience at Removery Tattoo Removal. Zacks exceptional customer service truly stood out during my visit. Not only was the tattoo removal process efficient and effective, but Zacks professionalism and attentiveness made the entire experience seamless. I would highly recommend Removery to anyone looking for top-notch tattoo removal services. Five stars all around!

Do
Review №27

I am truly thankful I found Removery on S Congress, everything has been wonderful. The whole staff is patient, professional, and knowledgeable (Marilyn, Zac, and Sarah). Appointments are smoothly made and they are always willing to accommodate my schedule. Having the session at 5PM is so helpful for all of us working 8-5 jobs. I just completed my fourth session and we have made progress. My piece was a mess to say the least, a botched tattoo to cover up another botched tattoo on my forearm. We have almost cleared up all the black shading and getting to the red and blue ink. I am patient, you must have patience with the process. :) Very happy here. Thank you again

Iv
Review №28

Very nice and clean atmosphere, friendly staff, my tattoo removing progress has been great no problems with my healing and tattoo is on its way to being gone, Thank You Removery

gi
Review №29

I have been going to the Removery team for almost 4 years now getting extensive work done & I almost look forward to my appointments now. Marilyn, Zac & Sarah are ALL gems! Very warm & friendly, professional and personable. I consider them my friends outside of my appointments now and even like them more than some of my own blood family members. My tattoos (of which I have many) have also been fading seamlessly with little to no issues after treatments- these guys are pros

Di
Review №30

Excellent friendly staff! I have been on my tattoo removal journey for the last year and so happy with the results so far, every visit has been wonderful, they really know what they’re doing here.

Gl
Review №31

I went in to get a consultation to remove some old microblading I had gotten on my brows years ago. I have never done any sort of laser anything so I did not know what to expect but I had an AMAZING experience. Staff was so friendly! Facility was clean. Procedure-wise, they were honest about what kind of results I should expect and were really transparent about the entire process. After talking through the post-care and answering any remaining questions, they did a spot test and waited a few minutes. I was really happy with the outcome and they were able to accommodate me right then and there and do the first session!Really happy with my results and looking forward to going back and getting these angry bird brows erased for good!! Thanks so much, Removery!

Pa
Review №32

Everything was fantastic and seamless! i had this tattoo i got with my ex best friend who was terrible and zac was super friendly, fun and knowledgeable when it came to all my questions (i know nothing about tattoo removal), and marilyn and sarah were also gems!! 11/10 highly recommend

PJ
Review №33

I’ve had a positive experience so far. Have an extra large, very colorful back tattoo that we are beginning to work on. Anyone wanting a tattoo laser- removed needs to research and understand that pigment is removed by different levels of wavelength. Common practice starts with black allowing it to heal 8 weeks before the next session. It might be three sessions just on the black. This place uses the latest technology and is very careful with your skin. At least they have been with mine so far so as not to leave scars. I’m very happy with this company so far. I will be super pleased with a much lighter tattoo. Expect many sessions and no lidocaine.

Th
Review №34

After years of thinking of getting a stupid college tattoo removed, I finally made an apmt. My first session went so easily, I’m kinda ashamed it took me so long to come in. Not nearly as bad as I thought it was gonna be. My technician was Sarah and she was awesome. Always appreciate someone who can chat, but who won’t force a convo if you want to sit in silence.

Gi
Review №35

I have been going to Removery for over 6 months and the staff, especially Sarah and Zac are so friendly and professional! I highly recommend coming here if you are looking to get tattoo removal services.

Da
Review №36

And my fiance went to experience removery for the first time today.. Im currently starting the process of getting my entire face removed and Sarah who did our consultation was beyond perfect.. she was very professional very kind and very open to answering all of our questions and she made us feel extremely comfortable.. I left feeling way more confident than I did going in and I went in feeling very confident lol . They only let us rate five stars but yall deserve a 10 star rating

Em
Review №37

Although I hate having to do tattoo removal the results speak for themselves. I’m thoroughly satisfied and greatly appreciate the Removery team tolerating a swear word or two. ;)- Roxanne

Ra
Review №38

I worked with Zac in the beginning to answer any questions I had. He never pressured me into making a decision. When I did decide to start, he was still just as friendly and comforting with answering all of the questions I still had! Sara did my first session and she was so kind and talked me through it! I love feeling comfortable with these types of things, so it makes it extra seamless. I’ve now had a few sessions and I learn something new every time! Thank you!

Ry
Review №39

The staff is VERY patient- they answered a million questions thoroughly and I swear would hold my hand through the treatment if they werent busy with the laser. Very clean and professional. Although it hurts, they do make the whole process as comfortable as possible. So quick, in and out. Parking isnt that big of a deal and if Im feelingat all bad foe myself, i can run next door and get ice cream.

St
Review №40

Great spot in Austin! Will definitely be doing a few other tattoos after starting here and seeing how easy and welcoming the process is. The staff is very knowledgeable and guide you through the whole process and set realistic expectations. Special thanks to Marilyn, Zac and Sarah for all the help!

Cr
Review №41

Always a great experience at Removery. I’ve been seeing Sarah for over a year now and progress is amazing. Always super quick and thorough. Highly recommend her.

Ma
Review №42

I love this place. They have made getting my tattoos removed so easy. They’re incredibly personable, and I love that they’re a quick text away if/when you have any questions or concerns.

Je
Review №43

After putting it off for years, I finally bit the bullet and started the process of removing a terrible tattoo at Removery. I have appreciated the transparency and professionalism that Sarah has shown while explaining and performing the process, and her humor is definitely a good distraction too!

Me
Review №44

Amazing! Staff at Removery SoCo location is great! Always friendly and helpful and able to fit me in, if I arrive early. Sarah is awesome!!

Sh
Review №45

Amazing customer service. I put off making this appointment for a long time but I had such a great experience here and was so glad I chose Removery.I’ve gone back for a 2nd treatment and I’m so happy with my results so far. Marilyn and Zac rock!!!!

Sa
Review №46

Sarah and Zac were great, super welcoming and made me feel comfortable for my first appointment :)

Cr
Review №47

The service is quick, the place is safe and clean, the staff are attentive and gentle. However, they dont provide a take-home cold gel patch, which would be more useful than the ball they give.

Ta
Review №48

I went in for my first tattoo removal session experience yesterday and the entire team was so awesome and made my friend’s and I’s day! Thank you especially to Tim and Amber!!! I definitely look forward to returning to Removery to finish out my removal process!

Em
Review №49

The experience so far has been amazing! The staff is so knowledgeable, friendly, and treatments are fast. Highly recommend for your tattoo removal needs!

Je
Review №50

I have a hideous tattoo on the ball of my ankle but I have peace of mind knowing that I paid for a package of unlimited laser sessions until it’s gone. Plus, Marilyn is so fast during my laser sessions, I refuse to see anyone but her!

Ta
Review №51

Wonderful service, friendly staff and care provided. Halfway through my tattoo removal journey and looking forward to seeing the final results.

Al
Review №52

Thankful for this Removery! Amazing staff! Amazing results! Very caring pre and post treatments! I know they will always be there if I have any questions or concerns. It has been smooth sailing since first starting business with them. They are very detailed and helpful. Recommend to anyone!

Da
Review №53

I am thoroughly happy with My service at remote. I had a tattoo that I wanted to have removed for years and they took care of me. Affordable and painless.

El
Review №54

I absolutely loved Zak, Sarah and Marilyn! They were so easy to work with and did such a great job. 💯 Will definitely be inviting my friends for a bday tattoo removal party! Thanks again!

Sa
Review №55

Wow!!! Cannot recommend enough!!! 10/10!!Ive had experiences with 3 tattoo removal facilities over the past 15yrs and Im very familiar with the industry. Im currently getting an entire color sleeve removed. The staff at Removery on South Congress are not only professional, they are also friendly and genuine!I had my initial consult with Zac last year in June or July, and he provided excellent expectation setting and also hope with vulnerability about his own removal experience. I was fearful due to previous trauma at those med spa places that offer removal without real training. Zac really set the stage for the gentle and competent care to come!!! Focused time and consideration were offered; no questions were left unanswered.Ive worked with Sarah since on the actual laser treatment. Sarah cares about my skin and educates me consistently on how to care for it myself. This is demonstrated in the time taken and the aware diligence with the pain mgmt. techniques they offer (icing and I believe a localized nitro tool?? Not sure what that magic device is lol). Sarah is highly clinically informed on what lasers to use, at what frequency, in what order, and at what point in treatment to ensure your skin is free of permanent damage!!! The training and professional experience is evident at every turn, which contributes to my sustained sense of safety at Removery!!!The other laser tech, Marilyn, greets me by name with a warm smile and great humor every time I walk in and as I head out! Although I dont work with Marilyn personally, a close colleague does and the same high praise has been verbally offered about the treatment!Truly, excellent service!!!! Worth the pain! Worth the money! Worth the commitment!! 🖤🖤🖤

Ju
Review №56

What a great experience! Zac & Marilyn both made me feel super comfortable, which is important for a first visit. Very professional environment and staff but also really friendly. 😊

Ma
Review №57

So far so good! The staff has been very helpful in explaining everything and super friendly when I’ve come in. I still have some sessions to go but so far my first treatment was as pleasant as could be!

Ro
Review №58

Great hospitality, fair prices, professional and knowledgeable about the craft, if you have a tattoo you need to be removed Removery is the place to go.

Jo
Review №59

Tattoo removal through the removey was super streamlined and time efficient. Everyone is cool and easy to speak to. Looking forward to next session!

Fr
Review №60

At this rate it’s going to take 6 years to laser off my tattoo. Have already tried for 2 years here, and the tattoo is a few shades lighter but clearly visible. What’s more absurd is the last few sessions they have said they are keeping the laser at the same setting… meaning they’re not upping it or trying to do anything to improve the results. I thought their flat rate was a good deal at first, but now 2 years into it a realize it is not a good deal given the amount of time and miles I have to put into this. The staff is always very friendly and the facility is clean but at the end of the day we want effective results in a timely manner. Be advised if you decide to go here.

Ky
Review №61

I highly recommend this place if you’re looking to remove a tattoo. I had my first session today and they were so helpful, educative, and kind. I was very comfortable and I feel fully prepared for the rest of the process!

Co
Review №62

Removery and all the staff are amazing. They truly care about their patients and take their time to get the best results.

ka
Review №63

I’m so happy that I found this place. They were very welcoming and answered all my questions, Which made the whole Experience a whole lot easier.The staff was informative and helpful. The prices were also reasonable.

Le
Review №64

Everyone one here is super professional and super friendly. They are incredibly easy to work with and really care about the after care after each session.

Al
Review №65

Removery is awesome. Carmen is the best, friendly and very knowledgeable. Staff is great

Ma
Review №66

Getting my tattoo removed through Removery has been a great experience! They are always so helpful & kind every time. Not to mention they have really flexible payment plans that have made this process a lot easier- couldn’t recommend them more!

So
Review №67

I highly recommend! I really appreciate Zac’s patience with me and willingness to answer all of my questions! He kept the consultation really light and fun and made me feel comfortable with the whole process.

To
Review №68

This place is GREAT!!! Friendly and knowledgeable staff. Always willing to answer all my questions. Glad I chose Removery for my tattoo removals.

Ca
Review №69

I cannot recommend Removery enough, they truly deserve a standing ovation! I’ve been working on fading a very large scale area in an unpleasant spot for the last 2-years in preparation for a full back piece, unfortunately, I’ve had terrible and honestly traumatic experiences having started the process and continued it with two former locations, both having been the most painfully insufferable experiences I’ve ever encountered. It wasn’t until I discovered Removery that I realized that my entire experience could have been much more pleasant and much less anxiety-provoking. If Removery was a restaurant, they would be three Michelin Star, as they are by far the top establishment for tattoo removal. The staff are so incredibly knowledgeable, dedicated to their craft, and hospitable. The environment is calming, the technicians are kind, caring, and down to earth, and the overall professionalism is unmatched. My appointments have always started promptly on time and efficient in getting me in and out so as not to drag on what can already be an uncomfortable experience. Not to mention they have really flexible payment plans and cancellation policies! Removery really knows how to treat people well and tend to the mental and emotional wellbeing of what can be physically painful. If visiting the South Congress facility located in Austin, Texas I highly recommend asking for Laser Specialist Marilyn Begin, she is an absolute treasure of a human being and truly goes above and beyond.

LA
Review №70

I appreciate you guys so much. You take your time and are gentle. You give me all the time I need to cry-baby my way through the treatment. You’re actually becoming friends that are helping me through this bad decision and I ❤️ you for it. See you next month

Ju
Review №71

Removery is great. My removal is coming along well and I love the expertise everyone brings.

De
Review №72

Had 2 sessions so far and thoroughly enjoyed both times. They’re extremely fast, efficient and very knowledgeable on the technology and process. They were ready with any questions I had and were very kind. This is my first removal experience and I’m very pleased!

Da
Review №73

In the process of removing a few tattoos and the experience is always great, staff is great, location is great, service is greatBook with them now!

Ja
Review №74

They are friendly personally and wandering full helpers they are give you all info about how is work and how long and the prices are lower then others doctors and clinics

Ja
Review №75

The staff is very helpful and friendly.The pricing is very affordable. I look forward to starting my journey !

Mi
Review №76

My technician is amazing, friendly, professionalAnd always goes above and beyond. She takes her time and does not rush the process. I really appreciate all her effort.

Fe
Review №77

After 3 years, 13 sessions (they claim it takes 8-12 per treatment), 6 technicians, 3 locations (North Austin, Onion Creek & South Congress) and over $3.5k, they tell me that my tattoos wont be fully removed. Even worst, they say that I cant expect any more significant progress from the current situation, one tattoo is ~50% removed and the other ~%60.I had to adjust to their locations and prices as they keep closing branches; I started paying about $250 per session in 2020 (North Austin) and last one was $613 (August 2023 - South Congress).Technicians are nice and kind but they dont fully understand how this technology works, they just act as robots applying the laser on your skin; each one has a different opinion about your treatment.My recommendation is that you dont buy your initial reaction per the nice installations, nice technicians and their words, they will promise results and times that they cant really guaranty. Do your research about the technology, other companies, your skin color and your tattoo (specially if it has bright colors, you can see on their webpage that 95% of the cases have only black ink).Now, I feel frustrated, abused and have two slightly faded tattoos that look pretty mediocre/half-way done. If Ive known this from the beginning Ive would not started the process, I did like my tattoos, just wanted my legs clean.

ha
Review №78

Absolutely love the setting, they always make you feel welcomed. I love how they talk you through everything they are doing and how they do everything to make it hurt as least as possible i always have such a good experience

La
Review №79

Sarah made my experience at the south Austin location the least painful thru my experience so far. Would definitely recommend her to anyone looking to get a tattoo removed.

Fe
Review №80

Great service, great staff. Been coming for appointments for years now. It’s the only place I would consider for removal, I’ve never had a bad experience, and the service has only improved over time. Great facility with reliable staff, great work, and a welcoming environment.

Lo
Review №81

I first went to another place for a consult but it wasnt any good compared to The Removery consult. They explain the process and show you the equipment, explain the science and prices are very reasonable. I am about 18 months into my removal. I had bright colors so they are harder to remove. The clinic is great with scheduling, reducing pain and making sure medically that removal is successful and safe. They are great responding when you have questions and after the first 1 or 2 you will have questions.

Ra
Review №82

I’m about halfway through my treatment and I’ve had a great experience! The staff is super helpful with literally every aspect of this removal journey. They customize your treatment for your individual needs. For example, I’m on a light sensitive medication, but they adjusted my treatment plan and schedule to accommodate that with no hesitation. The text line is awesome and I use it regularly to ask questions, make sure my medication list is approved for treatment, and make scheduling changes - their response time through the text line is fantastic. The front desk staff is super kind and fun to talk to during the short wait (if any) before your appointment. The technicians are always super friendly, go at a pace comfortable for you, and answer all my questions with a smile. I’ve literally never had an experience with them that’s any less than awesome. Keep up the great work, y’all!

Je
Review №83

Im on my fourth session out of 10 as of now. My tattoo has already faded and I notice a huge difference. As the session go by they do use more pressure and it does hurt a little , but it still goes by so quickly and your in out in less 5 mins. Everyone is still very friendly and nice every visit. Ill post again after the next few sessions.

Tr
Review №84

Being a patient at Removery has been a fantastic experience. The treatment process has been long, but the professional staff has been there to help every step of the way. Along with the awesome staff, the facilities are clean and comfortable. I highly recommend them if you are considering tattoo removal.

Ka
Review №85

I can’t recommend Removery enough, specifically this location and specifically Sarah! She was kind, professional and made me feel super comfortable.

Ch
Review №86

Amber and the Removery team are absolutely incredible!! I started working with Amber at the beginning of the year and she is an absolute joy. This has been my first experience getting a tattoo removed and Amber makes each experience fun and enjoyable. I was a bit nervous to get started but she explained everything in full detail and now I am excited for each appointment! My results have been phenomenal - I’ve only had 4 treatments and my tattoo is almost completely gone! Could not recommend this team enough.

Ni
Review №87

I am so happy with my experience at Removery! The process was clearly communicated, the quality of tools was impressive, location is stellar. I had a lot of questions and they were all answered and they put together an aftercare kit for when you go home, I felt very well taken care of. The actual tattoo removal sessions are quick for me (little tattoo) and consistent, I see a lightening after every session. I’m so glad I made the choice to go with them!

El
Review №88

I do not have one negative comment to make regarding my experience at Removery Tattoo Removal. The space is always clean and well put together. The staff is incredibly friendly and knowledgeable about the service they provide. I really appreciate that Marilyn took the time to educate me about the removal and care process prior to signing me up for treatment. She made sure to leave no stone unturned or question unanswered when it came to my treatment plan. The service is quick and easy. Im getting filler on my lower forearm removed and the appointment takes 10 minutes at the most. I wont lie, the feeling of the laser isnt a walk in the park but Marilyn is always quick and efficient and the cold air she uses while lasering really does take the edge off. I am only 3 sessions in and have seen so much improvement, Im excited to continue my journey with Removery!

Ge
Review №89

The staff has always been incredibly helpful and professional. My removals look great! Ill definitely be a repeat client.

xo
Review №90

It was my first time at removery ! They are so thorough and make the experience super comfy! As a tattoo artist myself it’s so important to find a place where I can recommend clients to go for removal, or fading for coverups ! The treatment for me was very quick and realistically not that painful !!! I was in and out in 15 min ! Can’t wait for my next session!

Ja
Review №91

I have been going through tattoo removal treatments at Removery for a year now and I am very happy with the progress. The staff is kind and very passionate about taking care of their clients. Laser tattoo removal is definitely a painful experience but the ladies at Removery Austin make each appointment as pleasant as possible. They take pride in making you as comfortable as possible while achieving effective removal. I would recommend their services 10 out of 10 times.

La
Review №92

This place is very warm and welcoming! I enjoyed Zach’s company and he’s very helpful!

Ni
Review №93

Zack was amazing! From the check in and enrollment all the way through the payment and explanation of services - he nailed it! He was even kind enough to work with my schedule and ensure I had a convenient next appointment and valet parking info. Looking forward to working together, Zack.

Lo
Review №94

The Removery is awesome! I’ve had three treatments over the course of a couple years (I took quite a lot of time in between my last couple treatments). But, I just came back for the first time in a long time and let me tell you, this place is still just as amazing! Great service. Everyone I’ve ever encountered there has been sweet and made me feel super comfortable. Their prices recently went up, but I imagine it reflects the current average removal prices. In any event, I think it’s totally worth it. They are super attentive and will text you before and after to check in and answer any questions you have.Highly recommend!

Wh
Review №95

Staff is extremely nice and friendly! They were very thorough with aftercare instructions and texted me the day after to check on to me to see how I was doing after my first treatment. They’re awesome! The laser isn’t too bad pain wise either, it’s about as bad as getting an actual tattoo. The staff made it less scary and explained everything. Definitely recommend this place!

Av
Review №96

I started going to the Eraser Clinic a few years ago and am now a repeat client. I am always so impressed with the level of care they provide each time i come in for an appointment. Not to mention they go above and beyond to try and make a not so enjoyable experience as tolerable as possible.The office is clean and welcoming and the ladies at the South Austin location are AMAZING. They are extremely accommodating and make sure you have everything you need. The aftercare kit they put together for you to take home after each session is amazing and they even wrap me up and send me home with an ice pack.I highly recommend the Eraser Clinic to anyone looking to remove a tattoo.

As
Review №97

Each experience at Removery is awesome! I say awesome because they are rocking the tattoo removal industry with great success and a high level of professionalism. They are friendly, knowledgeable and keep up with the latest science behind removing tattoos successfully. The process itself is quick. It is physically somewhat uncomfortable but very manageable, especially if youve sat through getting a tattoo. Remember, every body has a different pain tolerance too - I greatly appreciate the staff at the Austin location. They thoroughly explain things, answer any questions and ensure I know what to expect every step of the way. Highly recommend checking Removery in Austin out if you are considering removing or fading out a tattoo - I fully believe it is the place to go!

da
Review №98

SO excited to have found Eraser Clinic! I have had multiple treatments to remove a tattoo on my forearm, and this place was far superior to anything I’ve tried before. Everyone was warm and friendly, gave a me thorough evaluation on the one I came in to remove as well as the other two i would like to remove on the future. Amber walked me through what I can expect, gave me multiple payment options and made me as comfortable as possible for my first treatment. I was So impressed from making my appointment to the follow up call after. I’m excited to be tattoo-free thanks to Eraser Clinic!

De
Review №99

Loved Their Customer Service So Much I Started the Day of My FREE Evaluation!!!My experience with them was amazing. Everyone staffed is a tech so no matter if you call in to the office or walk in and speak to the front desk, theyre all completely knowledgeable. They explained the processes so well that I was comfortable starting the process that day. Considering the fact youre removing an unwanted tattoo it is reasonably affordable as well. They offer pay-as-you-go and bundle packages (which you are actually refunded what you dont end up using, to make it even more affordable).Since my first treatment they have called to check on my comfort and to answer any follow-up questions and/or concerns. As for my skin they say it differs per person but minimal irritation and after 3 days back to normal (outside of a little dryness).I have already scheduled my next treatment and glad I found the right company to join me on this long journey.Definitely recommend anyone in the Austin area looking to get a tattoo removed to start here!

Ro
Review №100

Find somewhere else! The company verbally assured me of full removal in under two years for an extremely high price, but every session they lowered my expectations until full removal wasnt possible and minimal progress was being made. On top of that, sessions were inconsistent and sloppy with every technician having their own method and sessions taking months to schedule further extending removal time.The company refused to give any refund for poor performance, deceptive business practices on desperate people, and services not rendered. Dont do business with them!

Br
Review №101

Great experience at Removery Austin! I’m removing my entire sleeve so I have been visiting for about a year so far. The staff is so kind and always takes great care of me and my tattoos. I’m seeing great progress with my sleeve removal, you just have to be patient and listen to the staff! They truly know best!

ST
Review №102

Zac was very nice felt Comfortable talking to him about any information or questions I had and prices are affordable

Li
Review №103

I’ve been to a couple tattoo, removal businesses and this is by far the best. They are like the Rolls-Royce of tattoo laser removal. If you have any questions, you can totally message me. I have minimal pain when I go here and they are so quick I am doing almost my full body. I love every person that works on me very professional super clean and just awesome.

Ma
Review №104

Amber, Marilyn, and Zach are fantastic! Amber and Marilyn have done my full back tattoo removal for the past 1.5 years and are always so welcoming, caring, and understanding. When I first started, they made sure I felt comfortable with the process, and explained how everything would work so there were no surprises. At each session they go at whatever pace I need to get through the process, and make sure my back is numbed as much as possible with ice and cold air. For my large back piece I started at about 20 minutes per session, now Im down to about 10 minutes. Ive had no bad reactions at all from the laser during the healing process (of course, it does hurt during the session but theres no avoiding that). And its always easy to reschedule as needed, which is nice when youre just not feeling like you can face the laser that day. Highly recommend these folks!

Ev
Review №105

The best decision I could have made in my life. The staff is very friendly and the process is very fast it only took me 35 minutes for the consultation and the procedure.This is my first visit and Im very happy with the results so far.Thank you Removery tattoo!

Ch
Review №106

The staff at Removery are always so friendly, professional and efficient! I have never had an issue with this location. They were thorough in explaining the process, different payment options, what to expect and how to treat after an appointment. Would definitely recommend for anyone looking to get a tattoo removed!

Wo
Review №107

Marilyn, Zac and Sarah are all hard working & and very informative! :-) I love the office and its fun location!

Me
Review №108

My girlfriend and I had back to back appointments today. Erin did our treatments and she was super professional... she was thorough and explained the whole procedure from start to finish. The gal at the front desk who checked us in and gave us our paperwork was super nice and told us about their new Round Rock location opening soon that we are super excited about since we live up North. The only bad thing about this place is the parking was tough. We found a place after making a few laps around the parking lot. The building has a shared bathroom which was super clean. While youre waiting you can grab a water or soda from the mini fridge. The check in and check out process was a breeze. They got us set up for our next appointments and sent us on our way with a great goody bag with all the supplies we need to take care of our removed tattoos.I really liked how Erin took her time on each one of us. They offer packages at discounted prices and will refund you your money for the remaining appointments if your tattoo gets removed before then.I will definitely recommend this place to others who are looking to get their old ink removed!

Sh
Review №109

Zac, Sarah + Marilyn gave exceptional service, happy I got started!

Ha
Review №110

Getting a tattoo removed can be daunting, especially if you previously let your 20-year-old sister drunkenly scribble a mushroom on your thigh with a tattoo gun one night, but Removery made it such a seamless experience. The education, financial explanation and packages, the atmosphere, and the staff are exceptional! I adore Marilyn, who has performed my treatments with ease and kindness. Thank you for making me feel more confident and genuinely including me as part of the process. Y’all are amazing! I can’t wait to go back!

Er
Review №111

I had a great experience for my consult and first removal session! Amber was kind and very knowledgeable about the entire process. The procedure itself literally took just a few seconds, and including prep under 5 mins total. If you’re worried about the pain, don’t be. I was pleasantly surprised to find out it’s pretty much no different than getting the tattoo in the first place! Already booked my next session :-)

SJ
Review №112

Very professional and clean! Everyone there is super nice and informative. They’re very encouraging of you to ask any and all questions and to reach out any time with concerns or follow up. I feel very comfortable and confident that everything is going smoothly and could tell a difference in my large tattoo even after the first session! I wouldn’t go anywhere else for tattoo removal!

Ja
Review №113

Everything is so quick and efficient here! Zach, Marilyn and Sarah are very nice and try to be as gentle as possible

Ro
Review №114

Amazing staff!! They are always kind and make you feel very safe when you are nervous. I’ve been going here for over a year now and I’ve never had a bad experience.

Sa
Review №115

I just recently my first session with Removery. Initially the visit was started off as a consultation with Zac. He was able to answer all my questions and provide detailed information about the tattoo removal process. After discussing the process as well as the cost in detail, I made the decision to proceed. Zac was able to get me in for my first appointment that same day! The tech (Marilyn) had incredible bedside manner and made sure to explain each step of the process. It was very quick and there was minimal pain involved in my opinion. I was given instructions on the healing process and was able to schedule my next appointment. Overall, I am very impressed with my experience thus far and I am really looking forward to finally removing my unwanted tattoos. I highly recommend Removery!

Gi
Review №116

A good team of people run this establishment. They are very pleasant to interact with as well as professional. They keep excellent records of your healing and progress. They’re always responsible with their treatment precautions and aftercare advice. I always feel like I’m in good hands when I get treatments from removery. This is a great resource for tattoo removal. I’m very happy with the results and the process.

Mo
Review №117

Five stars to dear Marilyn for putting so much level of care for the procedure itself, going through four sessions with me!

L
Review №118

I just had my third removal appointment at Removery yesterday, and I couldn’t be more pleased with their service. Amber is absolutely amazing. Her professionalism is off the charts and she knows how to make the process as painless as possible. She showed me infinite patience despite my low pain tolerance and anxiety. Honestly, I go into each appointment excited for the progress but also to get the reassurance that there are people like Amber out there who own and excel at what they do.If you’re on the fence about this, just go for it. Amber got rid of the unsolicited shading on my tattoo after one appointment. I’m seeing huge progress each time I go in. Appointments are super quick and they validate parking too.Pro tip: Ladies do not schedule appointments just before or during your period when you’ll be much more sensitive to pain.

Ra
Review №119

So I have made my second visit to get a hand tattoo removed. So far its looking great! No pain and Im feeling good! The office is super clean and everyone is very nice, friendly and are very informative and explain the whole process from start to finish. They called the next day to check in to make sure Im feeling okay and Im not having any issues. I love that they do the follow up. Also they are able to answer any questions that I might have forgotten to ask during my appointment. My appointment was quick, easy, I was seen right away and really had minimal pain. What more can you ask for?!? I WILL be going back to get the rest of my tattoo removed! When its complete, Ill definitely post the before and after photos! Thanks to the whole team! You have all been fantastic!

Gr
Review №120

I had my first laser treatment yesterday. It is painful, but it goes by quickly. The staff is so friendly and I enjoyed talking with my specialist during the appointment. They walked me through the process, and answered all my questions. I felt very comfortable. The facility was clean and smelled really nice when I walked in. The tattoo is a little swollen today as expected, but not blistered or even painful. They said they would check up on me today which shows a huge level of care and responsibility on their part. I am impressed by their service, and very happy I found Eraser Clinic.

Mo
Review №121

Everyone at Removery is amazing! They’re so friendly & professional. I just had my 3rd session yesterday & impressed by how much of my very very large tattoo has already been removed. They’ve been able to get me in same day when I needed it and have great payment plans available in house & through a lender. My tattoo is on my upper back & in a few spots it stings but instantly goes away right after the area is treated. It really does feel like a small sunburn after treatment & they send you home with a care package which is so helpful. I held off getting mine removed for years thinking I couldn’t afford it, but they really do work with you. Glad I chose them to help me with my removal & excited to see the final results!

Li
Review №122

Amber and Marilyn have taken excellent care of me since I started this process. They’re always very sweet and professional. I lucked out with this team. Every appointment they greet me by name and explain in detail what we’re doing and why - a welcome distraction and gives me confidence that I’m in knowledgeable hands. Both have a friendly bedside manner and make huge efforts to make me as comfortable as possible, and also get me in and out efficiently. It really makes a difference to see familiar smiling faces each time I go. They’ve made the rebranding a smooth transition, pretty much the same experience for me or better. I’d recommend this Removery location to anyone thinking about tattoo removal. If you’re going to voluntarily have a laser on you, might as well make everything else as pleasant as possible ha!

Br
Review №123

Tattoo removal is a journey, and after a lot of research, I’m happy to have found The Removery. They make this journey pleasant by helping set the right expectations while being compassionate and extremely professional. I know I’m in good hands with their amazing staff and top of the line laser technology. Amber, you are incredible! Thanks for being my tech and making my visits surprisingly *overall* enjoyable :)

St
Review №124

Eraser Clinic is awesome. I am on my third session for two different tattoos. The progress I have seen so far is unbelievable. Its not just the removal process though. Its the customer experience and care. I absolutely love everyone who works at the Austin location. I have found myself staying after my session and just chatting with them. Theyre such wonderful sweet people. Also the day after calls to make sure everything is fine. You really dont get that kind of care at any other place. I know because I am currently also getting hair removed from Ideal Image. I feel like a number to them. The interactions are cold and fast and unpleasant. All and all if you want to have tattoos removed, go to Eraser Clinic. You wont be disappointed.*Update just had my 8th session and still loving this place.

Sa
Review №125

So far this has been an awesome experience. I have the company removing two because of how much they saved me and the process was as easy as can be. Amber explained everything thoroughly and ensured I didnt have any questions. She made the process as painless as possible and had a wonderful attitude the entire time. This is my first review and Im happy to leave it for her and the Eraser Clinic. Thanks for helping me with my own form of self care. ♥️

Ju
Review №126

Amber and Gaby were immediately inviting when I walked into the office to have a small tattoo on my ankle removed. I was not sure if I was at the right location and they assured me that, even if I had gone to the wrong location, they would be able to accommodate me. They had a fridge full of refreshments that was offered before going into the treatment room. Amber explained the tattoo removal process in depth, ensuring that all of my questions were answered and even brought up a few things that I didnt think about. She made me feel comfortable and confident that this was going to be a fairly easy process. The pricing was reasonable and they had a few package options to choose from as well. My first treatment was over in about a minute and it was way less painful than I thought it would be, easing my worries about the number of treatments needed. It was super easy to schedule my next appointment and the professionalism I experienced was remarkable. Looking forward to my next treatment! :D

Ma
Review №127

Absolutely loving my experience with Removery on Congress in Austin. The staff is absolutely incredible, so friendly, down to earth, and knowledgeable. I enjoy going in. A few sessions in and seeing results- already did right away! They’re really transparent and realistic with you on the timeline.

St
Review №128

Everyone who works here is so nice and accommodating. I got a fabulous price for removing 3 tattoos and the price if for full removal not session by session. Honestly the best way to go and the new laser is so much less painful! Cant recommend them enough! If you have a tattoo you want removed these are the only people you need!

Ke
Review №129

I’ve been wanting to get a botched tattoo removed for years. But all I kept hearing was how expensive it was and how bad it hurts. Boy was I wrong!! I mean, yes, it’s pricey, but their packages for full removal (no matter how many sessions it takes) can be financed with no interest. And yeah, it didn’t feel great. It basically feels like getting a tattoo….but for a MUCH shorter time. My entire session was about 30 seconds long. My incredible tech Marilyn walked me through absolutely everything so there were no surprises. And I’m so grateful to Zac for bringing me in. Their whole staff is just lovely. If you’re on the fence, just pop in and get consultation. Nobody will try to force you into anything. They’re really there to help. 10 stars!!!

Am
Review №130

They are great! Very professional and make sure to walk you through what to expect and after care. I was a bit nervous walking in because it was my first session removing TWO tattoos. Honestly, it was a breeze. Feels just like a little sting and like a sunburn afterwards. I was really impressed with the staff and how friendly they were also. Can’t wait for my next session!!! 🤗🤗🤗

Al
Review №131

If you want a tattoo removed this is definitely the place to go! I’ve had nothing but good experiences through my treatment so far. They offer great package deals based on square inches of the area/s being treated. I chose to do this so I can remove 3 of my tattoos at a better price, I definitely recommend doing a package deal. While it can be painful, especially depending on the area you are getting treated, the staff there make you as comfortable as you can be! They use ice packs and cold air blasts, allow for any breaks needed, and finish the treatment with hydrocortisone cream to help with any discomfort. The ladies there are always so kind and welcoming, and will explain the process or anything you have questions about (they are very knowledgeable at what they do!). They also take before and after pics for each session, so you can see the progression over time. I myself have had great results so far, so great in fact that I’ve decided to remove 2 more tattoos with them! Overall I highly recommend Removery!

Ry
Review №132

The best!!! I started coming to them with a fairly large tattoo and a lot of anxiety about a year ago and every single person I’ve worked with has been amazing!!! Each appointment I’ve had, they always make sure I’m comfortable, make sure I’m taking care of myself post treatment and just treat me like a human being and not another patient. They also always check in on me post treatment to make sure my healing is going ok. For something that causes me a lot of anxiety, this team makes it worth it! Thank you!!!

So
Review №133

I have been impressed with Eraser Clinic since day one, and very glad that I chose to do business with them. These folks are incredibly professional, punctual and on top of every detail...from their helpful reminder texts and flexible scheduling to their top-notch staff. Their lasers are the best in the business and the clinic itself is bright and inviting. Im getting exactly the results I hoped for, and am grateful to have found a clinic that does such good work. I feel well cared for and look forward to the complete removal of my tattoo. I highly recommend Eraser Clinic.

Ch
Review №134

Sent a message that I was interested and wasn’t expecting someone to reach out so soon but they did. Got me in for an appointment the same day, along with starting my first session on my finger.The procedure was quick, with minimal pain. I’m set to go back in February for my second session and can’t wait! Already I can see some of the lines getting lighter, my tattoo looks almost out of focus.The team at the SoCo location is great too; super friendly!

S
Review №135

I am so glad I decided to come here. I have two small tattoos that Im getting removed- one on the hand and one on my chest. The staff is always professional and kind. And most importantly, the place is always spotless. It feels like a doctors office in a good way. I feel confident that they are clean and professional. I really wanted to make sure I went to a reputable place because Ive heard enough horror stories online. Eraser Clinic is fantastic. I am paying a fair rate for the work being done, and I am currently pleased with the results. This is a long term process, and after about 5 months in, I am still really glad I chose to come here.Im still in the process of my removal, so Ill have to update this review as time goes on.

Sa
Review №136

Ive been working with the south Austin Eraser Clinic for almost 3 years. Ive taken the slow road in getting treatments done since I travel often, but the process has been absolutely effortless on my end. They remind you before every appointment to make sure that time and date still works for you, if not the rescheduling process takes maybe 2 minutes though their online portal. The procedure isnt exactly a fun process but the girls make it as easy and painless as possible, not to mention theyre all incredibly kind and personable. They check up on you after every treatment to make sure things are going okay. I am almost done with getting two tattoos removed, its been a long process but its been so easy and done the right way. I have zero scaring or trace that a laser was there. I am just starting the process of getting another removed and know it will be just as great as the last. I recommend this Eraser clinic to anyone remotely interested in getting a tattoo removed!

H
Review №137

I’m so happy I chose Removery! They’re all very professional and trustworthy. I was so anxious to even go to the free consultation and get started, but they put me at ease. Since I wanted a full removal, I chose the package deal and they even offered a discount, then they were able to do the first session on my first visit! It’s such a quick process and they really make sure you’re well taken care of the whole time. Thanks y’all!

Fa
Review №138

The team at this location is attentive and friendly. Theyre always kind enough to adjust my appointments when scheduling conflicts arise, which is quite often for me, so Im especially thankful for their flexibility and efforts to keep my removal on track. All around great staff.

Ka
Review №139

The staff is seriously the best!! Very informative and friendly, they let me know everything to expect the first time so I didn’t feel in the dark about anything at all. They made sure I had all the supplies I needed and informed me about after care. They even texted me the next day asking if I had any questions and seeing how my healing was going which I was so impressed with! I feel like if something weird was happening during healing, I could just reach out to them and they would let me know exactly what to do about it. Really great and open communication. I just had my second treatment yesterday and I’m stoked to see how it goes since my first one already showed pretty significant fading in the ink. It does hurt but not too badly since the treatment goes by so fast. I was back in my car in 10 minutes for mysecond one. The staff is so on the ball with literally the entire process which makes them an easy recommendation for anyone wanting to go through removal treatments. Highly recommend!!

Ja
Review №140

Went for my first consultation today. The staff was really friendly and was sure to go over all the details. They answered any questions I had and I decided to get my first treatment today. I was a little anxious after reading up on it, but it surprisingly wasnt as painful as I was expecting and it was very quick. If you have that tattoo youve been wanting to get removed, I highly recommend Eraser Clinic!

Ka
Review №141

They keep photos of every time you come in so you can see your progress and they genuinely care about helping you get your stubborn ink removed. Everyone’s skin is so different and your body can react differently to the treatment so I love that they cater everything to what works best for YOU. They recommend a vitamin E oil treatment and I started slacking on that and wasn’t getting the best results and they noticed and told me how it was super helpful. So I did it twice a day in between the last treatments and was shown a photo of how much it improved the process! You don’t feel like just a random customer there - they take super good care of you and are so so nice and welcoming. Not to mention incredibly informative! Still one of my favorite things is that they text you the day after to see how you’re doing and have an open line so you can ask questions at any time and send them photos. It makes me feel so confident in the whole process. I would recommend these guys to anyone!

S
Review №142

After doing a lot of research and reading about all the tattoo removal clinics in town, I knew I had made the right choice as soon as I walked in the door at Eraser Clinic. The waiting room is clean and welcoming and the staff is super friendly. I had a lot of questions and they were happy to answer them all. They also have the latest technology, the FDA-approved Picoway laser. I have quite a few tattoos I wanted to remove, and with their pricing system I was even able to do a couple extra ones for the same price. The treatment was fast and the technician explained every step of the process, and checked in often to make sure I was comfortable throughout the whole thing. Ive been wanting to get some of these removed for some time, and after my first treatment Im even more excited to come in for my next one.

Jo
Review №143

Zac did an amazing job of describing the process at our consult. So appreciate the kind, but straight forward approach about a potentially emotional journey.

ck
Review №144

Great experience! I went in for the free consultation and was so impressed that I started my first treatment right then and there! Amber and Gaby were so accommodating and knowledgeable. I felt so comfortable and any nervousness I had about the treatments instantly vanished having had all my questions answered. Would recommend 100%!Now having had my fifth treatment I couldn’t be happier with the results! The tattoo is disappearing right before my eyes.

Jo
Review №145

Was blown away by this place! When I arrived at the South location, I was immediately greeted by the sweetest receptionist. She made me feel so welcome and asked how I found the facility. She asked if I had any questions or concerns and put me right at ease. We talked briefly and I had almost zero waiting time. Amber was the tech that I was with and she could not have provided me with a better experience. Not only was she professional and educated at her craft, she explained everything step by step. The process from beginning to end. Unfortunately, I have scarring from my previous tattoo/tattoo removal, but she set the appropriate expectations and my options. I had lots of questions and it was evident that she knew very well what she was doing. Ive had multiple sessions of tattoo removal at another place and I now know that there are major differences between lasers. Amber told me that their laser is the latest technology and let me tell you, it makes a HUGE difference in time AND pain levels. I couldnt believe how quick and almost painless the session was with Amber vs my previous experience. I would absolutely recommend Eraser Clinic Laser Tattoo Removal, I wouldnt change a thing. I will definitely finish my treatment here.

Sh
Review №146

I’ve been going to Removery (formerly Eraser Clinic) for over a year now for treatments. Marilyn has always taken care of me. She is professional, caring, and very personable! She takes the time to explain everything regarding my treatments, and make it an enjoyable experience. I actually look forward to going!

Je
Review №147

This has been one of the best experiences I’ve had a service type business. From the beginning and through my first treatment, they did what they could to explain (including the “why”) everything and make me feel heard and comfortable. That’s huge for me because I’m naturally overly anxious. And who ever follows up via text to make sure everything is ok? This place does and it’s the best!! The facility was also immaculate. I’m 1000% confident I made the right choice choosing them after all my research. Just phenomenal all the way around.

ye
Review №148

I met with Marilyn on the first consultation explained everything informed me of deals etc very nice and understandingMy job is semi crazy but they have evening hours which helps out a lot! Very flexible and have a texting number instead of waiting for a pick up as wellThe day of my first treatment everyone was so understanding Marilyn did my first treatment and they were so friendly. It didn’t hurt as bad as I thought it would the good thing is it is quick and fast they apply ice before and after and helps a bunch also gave me very clear instructions and a cute little after care bag!I am excited to finish this off and see great pictures

Me
Review №149

Chose Eraser Clinic after seeing a ton of awesome reviews online and a bunch of before and after pictures. Had my first tattoo removal treatment today with Marilyn at Eraser Clinic and I’m already impressed! First I was surprised at how soon I was able to get in, they called me within 30 minutes of my online inquiry yesterday and they had me an appointment for a free consultation the next day, and to my surprise I was able to get my first treatment at the same time! Marilyn was so friendly and super great at explaining the process to me. Also, nice cozy office as well!

MB
Review №150

This is THE place to remove your unwanted tattoos! These girls are kind, knowledgeable, honest, and so pleasant to be around. They obviously know their craft and make the best decisions for your skin, regardless if your tattoo is ready to be lasered or needs to wait a little longer by recommendation. I completely trust them. My tattoos look SO much lighter and I’ve only been in a few sessions. 10/10 recommend Removery!!

Jo
Review №151

I recently came in to have 2 of my tattoos removed and the experience in all was AMAZING!! 🤩 11/10! The service I received from Amber from start to finish was thorough, professional and sincere! Thank you ladies for an awesome first time! I’m looking forward to my next session!! Highly recommend 💖

Iv
Review №152

Great clinic with great people. They have a very welcoming environment and are very fast to attend you. You can call and set up appointments really easily and they will text you reminders so you do not forget. They are very professional and detail oriented when going through the process. They explain what is best for you and what you should be worrying about. Finally they give you a follow up call post appointment to see if you had any issues or questions. This is something I have been wanting to do for years and I am more than content with what Eraser Clinic has to offer. This was the perfect choice and I would recommend this to anyone who needs an unwanted tattoo removed

P.
Review №153

Removery is THE place to go for tattoo removal or if you’re fading for a cover up! The technology and staff are amazing. You can definitely tell they are passionate about what they do and care about removing your ink safely, with no trace! The consult is FREE and they never pressure you, I felt like they just wanted to educate me and make sure they set my expectations. 100% Recommend!!Thank you so much to Gaby, Marilyn and Amber for always taking care of me!

Sa
Review №154

I was ashamed of wanting to remove my tattoo. Almost canceled and was willing to live with my error. The team at Tattoo Removal off of South Congress were amazing! Super friendly and made the experience so comfortable. By the end of my consultation I was at peace with my decision. No judgment towards why I wanted the removal just there support in making it happen and starting over on a clean slate. Thank you!

ty
Review №155

I have been to The Removery five times now and have had a positive experience every time. The place is always clean and all covid protocols are followed. Ive been treated by the same two woman every time. Amber and Marilyn have been professional, courteous, and showed excellent bedside manner. One of the times i went by i was told my skin was too dry for treatment. While disappointed, I appreciated the honest feedback so that i ultimately got the best treatment. I would recommend The Removery to anyone looking for a clean, courteous, and professional establishment.

Ha
Review №156

Ive just completed my third session for a tattoo on the back of my neck. Every visit to the office has been a pleasant experience, and the progress is amazing! I was informed that theyve upgraded their laser since my last session after I commented on how painless it was this time. I feel confident that Ive made the right decision in going with The Eraser Clinic.P.S. I love that they call the day after to check in.

Ja
Review №157

I have tan, sensitive skin, and pretty low tolerance for pain + discomfort and have been surprised at how quick and nearly painless the treatments are. I’ve found laser hair removal to be far more painful / uncomfortable than this. The cherry on top is the that the team is highly professional, knowledgeable, and kind.

Re
Review №158

Cant explain enough how awesome this place is! I keep having one great experience afther the other. Amber was the most recent person I dealt with, and she made it super smooth and fast! The actual process is quite annoying and similar to a bacon grease burn but so far, so good! I have some tattoos that will take some time to get removed. So Removery did a great job of setting my expectations. They also stressed the importance of after care and how it will help improve the removal process. Even though I absolutely go in there with a bad attitude, only because I know how annoying the pain is, they are still kind and caring. 5 out of 5 would recommend!

Ja
Review №159

I love Removery Tattoo. They have made my tattoo removal experience so simple and, rather fun!The staff is always so friendly and understanding. Its so easy to get an appointment and their plans are great!

Jo
Review №160

I have been going to Eraser Clinic since this past summer to start removing a tattoo on my forearm, I have been wanting it gone for a couple years already but was just unsure of the process and who to go with. After finally deciding to get it over with I decided to try out Eraser Clinic. The first visit was a really quick 30 minutes for the screening and price quote and I was able to ask all of the questions that I needed about the process which made me feel really comfortable and I decided to do my first treatment that day. After every treatment I have been able to see some kind of difference but I would have to say after my third one its when It was strongly noticeable. Every appointment after the first is always a quick 15 minutes in and out and they’re prices and packages are really affordable can’t wait until it’s completely gone.. Thanks to everybody there for being so helpful and doing a great job! 👍🏼

Da
Review №161

The laser technicians Amber and Gabby are awesome. They are really friendly, confident and professional in there job. Amber took really good care of me and explained every step of the procedure and the aftercare. I can only talk for myself but I can’t say it hurt to bad. She was fast which made it really bearable. I recommend this place 💯

El
Review №162

Edit 11/02/23. Still in progress but all of my color has been blasted away. They always let me know when they have to up the laser (not fun) and give me time to adjust or a break as needed. Highly recommend still if you need any ink removed.Still in progress with my removal but theyve always been friendly and professional on every visit.My consultation wasnt a pressure feel and they explained the process in detail along with an estimate for how many visits overall/timeframe.

Je
Review №163

Eraser Clinic has been absolutely wonderful! Amber was very sweet and informative about the whole process. I was only able to do two treatments before I moved, but I have already seen a tremendous difference in the removal of both my tattoos. They were extremely helpful as well helping find a reputable place to transfer to in FL for the remainder of my treatments. I would 100% recommended them to anyone looking to remove a tattoo.

As
Review №164

Super welcoming and inviting! The process was so easy and they were able to walk me through the whole thing and get the first session done in like half an hour! They had flexible payment options and lots of healing tips, helping me feel very informed.I was honestly super nervous but the staff was so calm and prepared that it took all the weight off and I had a great experience! 10/10 recommend!!!

M
Review №165

EDIT: This was previously a negative review about my experience with The Removery as a customer of the business they took over, Austin Eraser Clinic. I have since been in contact with management at The Removery and they were very helpful and friendly throughout the process of issuing my refund. I would be confident dealing with them again if I ever need tattoo removal services in the future. Good management and customer services goes a LONG way!!

Ja
Review №166

This location is great! I went to one other tattoo removal place a couple years before this and I didn’t have a great experience (trying to aggressively sell packages). The girls here are so great and informative of the whole process, they answer all your questions, and don’t aggressively sell packages for treatment (even though buying the packages are cheaper- DO recommend, and you can pay monthly)They are very sweet and care about your removal process and making sure it goes smoothly!

As
Review №167

Eraser Clinic-Austin is a great place! I can always log on to the portal and request an appointment whenever I need. The staff is extremely polite and even sweet. They even keep a fridge stocked for just their clients! The laser they use is one of the newest models on the market and for my spine tattoo, I feel like it is being removed in less treatments than I thought it would be! Woohoo! I also like their bulk discount plant for removal treatments as it helps me save money, while still getting a great quality of tattoo removal treatments. I am working on my second tattoo removal right now, and my first one was completely removed from the back of my neck (picture). All of my tattoos will be removed with Eraser Clinic. Theyre awesome!1/13/2020 Update: Another removal session with Eraser Clinic Austin and Im so impressed with the progress. Right now Im working on a quite large tattoo on my spine that spans about 5 inches in width. The girls in the office are so kind and dressed the tattoo after the session, made me a care package, helped me put my bra on where it didnt rub the tattoo treatment area and helped me unstuck my shirt from the scotch tape holding on my bandage. I have a sever medical tape allergy and can only use scotch tape for things like this, and these girls are on point and never forget. First class service all around.

ed
Review №168

Great place for tattoo removal, they are knowledgeable, and solution finders. They also followed up with me, and made the whole process seamless.

Zo
Review №169

I have been completely impressed by my experience with Removery. They are so kind, professional and show great care for their patients. They took time to discuss every worry that I had- from the cost (I chose a package payment plan), to the pain (it hurts less than getting the tattoo itself- I swear!) to aftercare (they give you a care package and check in on you after each appointment). If youre on the fence, make an appointment with Removery. I couldnt recommend it more!

Mi
Review №170

I had 2 sessions done at this location. The staff was very friendly and professional. The place is very clean and they use the latest laser equipment.The actual laser tattoo removal process was relatively quick (less than 10 minuntes) and painless. Their pricing is very reasonable as well.After 2 sessions, i already can see my tattoo start to fade. I still have 11 more sessions to go and Im very confident they will do a good job at removing my tattoo. I highly recommend this place to anyone who wish to have their tattoo removed.

Ch
Review №171

Eraser clinic has been an amazing experience for me! Such a professional and sterile environment not to mention very laid back and comfortable as well. I loved my technician Amber she was a doll and made me feel so comfortable. Very pleased with my outcome so far. 5 stars for sure if you haven’t tried this place, you defInitely need to!

Je
Review №172

I had my free consultation and my first session today. The staff was very professional. They answered all my questions and explained everything extremely well. The exam room was very clean. They were able to do my first session right after the consultation. She numbed the area with cold. It was less painful than I thought it would be and only took a few minutes. She bandaged me up and sent me home with extra bandages and excellent aftercare instructions. I am happy I chose this clinic. I did a lot of research before hand and they were the best choice for me. I look forward to my next session and fading this tattoo!

Wi
Review №173

Im only a few treatments in, so have not seen a huge difference in my very dark, very heavy ink tattoos yet. That being said, I really love the staff at Eraser Clinic and always find the techs to be delightful and informative. Im always seem pretty much immediately, so its a very in-and-out procedure and their payment plans have made it an affordable way to erase some bad tattoos. Im looking forward to seeing more significant fading in my next few treatments!

Je
Review №174

This was my first time getting a tattoo removed and it was an amazing experience. The staff was welcoming and so kind. I had the pleasure working with Amber! I felt comfortable and was walked through the entire process. Can’t wait for my next session ☺️

Mi
Review №175

My first experience with Removey was the best experience I have had. I’ve never been to a tattoo removal office before. They treated me so nice and gave me the best care starting my journey. I have a lot of sessions to do to get to where I want to be and they have been nothing but a delight and so helpful. Not only do they remove tattoos but they also have tattoo artist they refer patients to and I thought that was awesome! Can’t wait to see my end results! Thank you #AustinRemovery

Jo
Review №176

Weight. Lifted!!!! I am so pleased with my experience at Eraser Clinic. After I grabbed a free drink Amber quickly showed me to the treatment room then proceeded to carefully and thoroughly explain the entire removal process. Quality of service is important to me and I feel that the ladies of Eraser Clinic exemplified this standard entirely. I can’t wait for my next session!! Thank you thank you thank you!!!~*~*~*~*~P.S. - The office and treatment rooms are immaculate.UPDATE:I’ve had 3 treatments with (now) Removery and have been extremely pleased with the results thus far. Amber was amaze at my last visit.

Wi
Review №177

For all those who also have ink-related mistakes to take care of, you should give Eraser Clinic a try. Professional and clean and the staff is great. They are very upfront about what results you should expect and how long it will take. Compared to other laser places I checked out this place is the best price-wise. I already see results two days after my first session and I cant wait to go back again. Also, not painful at all.

Se
Review №178

I had an absolutely fantastic time here. The staff are all incredibly knowledgeable and when I first booked my appointment, all my questions were answered concisely and professionally. Although tattoo removal is a painful process, professionals like these make it so much easier. Cant wait to come back and get the rest done! Thank you, Eraser Clinic.

Ru
Review №179

I have had one session so far at the Eraser Clinic and my experience was really good. I have a bunch of disparate tattoos that are not connected and have a bunch of negative space in them and when doing the pricing they took that into consideration and fairly assessed the inked area, excluding the non-inked area. They were professional, experienced, knowledgable and actually fun! Will come back again to update this about the results after I get a couple of sessions finished.

Ge
Review №180

Love hate relationship of having a laser hit your skin while being kindly comforted by the staff. Seriously could not ask for more sympathetic individuals lasering my skin.Thanks for putting up with my grunting and swearing.

Za
Review №181

If you’re looking for quality tattoo removal, this should be your first and only stop!Prices are great for the amazing results you get, they even have a full removal package that suits everyone. The staff is extremely knowledgeable and professional, and keeps you comfortable while informed through the entire removal process!

Da
Review №182

I had my consultation and first session today and Zac and Amber made my experience AMAZING. I’m so excited to continue this journey and to get rid of something I’ve wanted gone for so long!!! I look forward to coming back for my next appointment and would definitely recommend Removery. Seriously.. stop think about and just do it!!! You won’t regret it!

Ki
Review №183

10/10 recommend, I have this HORRIBLE tattoo I’ve been wanting to remove for years now and I’ve gone to another laser removal studio before but the experience wasn’t pleasant BUT coming to recovery was a game changer. I felt so comfortable with the staff and the machine and equipment they used made the process even more bearable than other places I went too. If you are having a hard time finding a place, TRY THEM!!! I’m just so happy to finally find somewhere that will make it so much more easier to remove my tattoo that i’ve been dealing with for years. Thank you guys so much!!

La
Review №184

I got a poorly done tattoo a while back and this place has been a godsend. I first went to another tattoo clinic in Austin that shall not be named, and the difference in the service between the two places was like night and day. For one thing, Eraser Clinic often has a Groupon out, so that alleviated some of my financial concerns in deciding to zap my tattoo. But even if their services cost more than that other place, Id still go here. Every single person Ive interacted with has been warm, professional, and nonjudgmental, and theyre always able to answer any questions I have. They are up front about prices and make sure you know exactly what youre getting into before they get you in the chair. They are also transparent about the number of sessions youll need. They give you everything you need for aftercare, and Ive been consistently amazed at how well the area has been healing and how the ink has been fading. They also call a couple days after each session to follow up and ask if you have any questions. I wish I had come straight here when I first started thinking about tattoo removal; I cant recommend this place enough.

La
Review №185

For me tattoo removal is a slow and uncomfortable process, period. But the staff at Eraser Clinic make the whole experience much more pleasant. They have flexible scheduling and payment options, the clinic is very inviting, Rachel at the front desk is friendly and professional, and Nicks expert knowledge and empathetic demeanor during the treatments make the entire experience deserve 5 stars for sure.

Au
Review №186

Every technician here has been a delight. The procedure is painful, which is to be expected as it’s a laser on your skin, but it’s quick and they do their best to make it as comfortable as possible. They let me cuss to my heart’s content during the procedure and congratulate me when it’s over. I’ve only had 2 treatments so far and am seeing a noticeable difference. I would absolutely recommend this place.

Ke
Review №187

At every appointment the staff is polite, personal, and prompt. They do a great job explaining the healing process and aftercare maintenance. The environment is consistently clean and welcoming. If youre considering tattoo removal this is a great place to go.

Ka
Review №188

My experience at Removery has been nothing less than exceptional. The staff is kind, caring, and fantastic communicators. They go above and beyond to make sure their clients feel safe and comfortable while providing incredible results.

La
Review №189

I walked in not knowing what to expect and Amber and Marilyn were such an amazing help and comfort! Consultation was free they patiently answered all my questions and could even get me in for my first removal appointment in the same day. 5 stars on cleanliness, friendliness, and knowledge. They even comp an hour of parking in the parking garage!

Ke
Review №190

This was my first experience at the new Removery, since it was Eraser Clinic. I’ve always had a great experience here and they were even better this time! They were right on time to get me in. The two gals that helped me were very professional and were also really friendly; you could tell they enjoy what they do. They’ve also upgraded their laser and booking systems. Five stars ⭐️

An
Review №191

Eraser Clinic has been an excellent experience for me. From the time of making my appointment to the reminder email and text, the entire experience is smooth and efficient! The staff are friendly and professional and the overall process for my removal took less than 10 minutes! The prices are reasonable and they communication the expectations very clearly. I highly recommend this place, its clean and in an easy location. Check them out!

Ma
Review №192

Amber, Marilyn & Zac are really exceptional people! If you are on the fence about getting a tattoo removed, don’t wait, this is the place to go. They are always on time, make your visit quick and easy and most importantly make you feel comfortable during the process!

Je
Review №193

Disclosure: Laser tattoo removal is painful. Frances and Amber have done nothing but make me comfortable physically and emotionally while I endure the treatments. I have a very large piece and the progress in three brief treatments is amazing. The place is clean, professional, compassionate, and affordable. Thank you ladies for your amazing work.

Me
Review №194

Tattoo removal is a journey. It is good to be guided and cared for by such kind and welcoming people. I look forward to the day I can put my tattoo behind me, but in the meantime am very grateful to be in trusted hands along the way.

Ma
Review №195

I absolutely love the team at Removery S Congress. They are highly trained and highly knowledgeable on the treatment of the skin. I’ve been going to them for almost a year now and my results each time have been very promising! I highly recommend for tattoo removal!!!!

Oa
Review №196

I had my 1st tattoo removal treatment done 02/14/2020. I am excited to say, it was great. Im looking forward to getting it all completed. The girls were very professional in answering any and all of my questions and making me comfortable about the process. It was fast and other than some minor discomfort, there was no pain what so ever. I have already scheduled my next treatment and have told everyone interested in this procedure to stop in. Thank you for helping me put a part of my past behind me and feel great about it. Felicita Serna

Ch
Review №197

I cannot speak highly enough of Removery! I have been working with Amber and Marilyn for many months to get two small tattoos removed, and they have been incredibly gracious and informative throughout the entire process.They are very much results driven with a focus on removing the tattoo without damaging my skin, which I really appreciate as someone with a darker complexion.It is also refreshing to go to a tattoo removal location that is not anti-tattoo. They actually referred me to a new tattoo artist who can successfully execute my preferred style of tattoo.Overall, I hope to never get another regrettable tattoo, but I know I will definitely come back to Removery if that day ever comes!

D
Review №198

I am so incredibly grateful to have found this clinic because the ladies that work there are knowledgable about tattoo removal and gave me all the information I needed about the process. The aftercare is 💯% the best healing tools needed to insure a safe removal. They are very precise and quick with the laser so appointment are quick and relatively painless 😉 I am removing my entire half sleeve as well as a red rose that has an allergy, but with Eraser Clinic I am able safely remove my tattoos. Thank you!!!!

Ju
Review №199

I was extremely pleased with the great service and experience at Eraser Clinic last week. Nick was really nice and patient and kind. After my consultation, I decided to do the treatment straight away, and it took literally less than 10 seconds! Today, my tat is fading with no soreness or pain.

Information
21 Photos
199 Comments
4.9 Rating
  • Address:1400 S Congress Ave, Austin, TX 78704, United States
  • Site:https://removery.com/tattoo-removal/locations/tx/austin/south-congress/?rsi=3ecff237-8ef6-40d4-91f5-eb78b0566942
  • Phone:+1 512-982-9064
Categories
  • Tattoo removal service
  • Tattoo artist
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:10 AM–7 PM
  • Friday:9 AM–5 PM
  • Saturday:9 AM–3 PM
  • Sunday:9 AM–5 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointments recommended:Yes
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